Re: [ubuntu-uk] Hardware failure?

2008-11-19 Thread Seif Attar
Hello,

Ian Pascoe wrote:
> Hi Seif
>
> Before going down the new PSU route, do you have any power conditioners on
> the mains supply to your box?
>
> If not, that would certainly be the next purchase I'd recommend, followed by
> the PSU afterwards.
>
> To my inexperienced eyes, if a full power off and break with mains is
> required to reset things, it certainly does point towards the PSU, but it
> could still be spikes coming in over the mains and causing the PSU to
> wobble.  In which case, even with a new PSU you'd still be liable to
> wobbles, but maybe not as dramatic as you get currently.
>
> Cheers
>
> Ian
>
> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Rob Beard
> Sent: 01 October 2008 11:53
> To: British Ubuntu Talk
> Subject: Re: [ubuntu-uk] Hardware failure?
>
>
> Seif Attar wrote:
>   
>> me again, it crashed, so it's not the graphics card, and the noapic
>> didn't fix it, the last crash happened while I was installing stuff with
>> synaptic, nothing in the logs.
>>
>> After the crash I pressed the reset button, and then it froze while the
>> grub menu was showing, restarted, it froze after I selected an entry
>> from the grub and the text "Starting Up" was showing and nothing
>> happened, in the past I had to completely turn off the pc and unplug it
>> from electricity in order to have it boot normally again  (this weird
>> freeze on reboot after crash doesn't always happen, could be that I only
>> notice it when I am working on the machine when the crash occurs, maybe
>> when it happens while I am away, whatever overheated has cooled down, or
>> whatever capacitor had gone fubar had released it's electricity? cpu
>> temp was 55c after the crash), so yesterday I removed the first RAM,
>> tried to boot it, it froze again, then I removed the second ram and it
>> booted normally, so I am now testing it with only 1 piece of ram, if it
>> still crashes, I'll try the PSU, but my friend keeps forgetting to bring
>> it! maybe tomorrow. Another thing I noticed yesterday, is that after I
>> force the computer to shutdown (holding the power button), the num lock
>> indicator on my keyboard is still on, even though the computer is
>> shutdown. Checked the bios setting to make sure I haven't enabled
>> key-press power on, and it's not enabled.
>>
>> Sorry for posting so much about this, I realise this is not Ubuntu
>> related any more (probably and hopefully), but I have no where to go,
>> and I imagine that if I take it to a hardware specialist that he will
>> want an OS that he is more comfortable with.
>>
>>
>> Peace,
>> Seif A.
>>
>> 
>
> I really do feel for you.  It's one of those annoying problems
> especially when you don't have compatible hardware kicking around.  I've
> had two Socket 754 motherboards die on me through power surges whereas
> the CPU survived.  Usually it's been a case of buying a new motherboard
> and hoping that it works as no one I knew had a compatible board and
> CPU.  Sods law one of the companies I do contract IT support for now has
> a stack of machines with Socket 754 boards and now I'm on a Socket 775
> Pentium Dual Core and Socket AM2 Phenom (again, no compatible boards
> although touch wood things are working okay).
>
> Just a thought, have you tried getting in touch with the person/company
> you got the machine from?
>
> If you ask me, if you bought it new you should have a warranty on the
> machine even if it was built by a small system builder.
>
>   
Well, I sent the motherboard and cpu back for testing, they told me
there's nothing wrong with the motherboard or cpu.

I installed the voltage regulator, and the sound on my hifi is much
better now, computer kept crashin though, I don't know why but I
imagined the problem would be too low voltage, but the indicator on the
regulator says that I am getting too high voltage ( not always I saw it
go on a couple of times).

anyway, after a lot of work and fiddling around, it turns out it's a
problem with quad core cpus and the motherboard I am using  ( cheap
motherboard ASRock  4corequad-sata2), all I had to do to get it to run
without crashing was change a value in the bios.

I just got me a new motherboard today, will install it tonight, and
install 64bit intrepid.

Thanks for your support!

Peace,
Seif A.



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Re: [ubuntu-uk] Hardware failure?

2008-10-02 Thread Rob Beard
Seif Attar wrote:

> Rob, I dont know why, for some reason I assumed that there is no
> warranty on the thing, I contacted the seller, my warranty runs out in
> november! and he told me I can either send the whole pc to him, or
> just the motherboard and cpu if I am sure it's one of them that is
> faulty (which I will be after testing the PSU). so at least I know I
> won't be paying for a new cpu or motherboard if they are broken.
> 

That's good.

> As I mentioned earlier, I was annoyed by how loud my GPU fan is, and
> decided to go for a passively cooled one. I got an ATI because as i
> recall AMD have opened their drivers and I thought they are working
> great. I can't get Xv to work on the video card, there are some
> reports of success on the net, but I've had enough fiddling around,
> I'll return it and just buy a vga cooler for my nvidia card. but AMD
> should be ashamed that they still haven't sorted out their drivers!
> 

Actually NVidia are worse than AMD as they haven't released any source 
code for their cards, just proprietary drivers.  From what I understand, 
AMD have only recently (in the past couple of months) released technical 
documentation from which drivers can be made so unless you go for an 
oldish card you're probably going to find patchy support, but the thing 
is, eventually it'll get better.

My Radeon X300 card has fairly reasonable support but my Radeon 
All-In-Wonder X800 has pretty lousy support (none of the All In Wonder 
features work at all, saying that, they don't work on Vista either :-)

Rob


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Re: [ubuntu-uk] Hardware failure?

2008-10-02 Thread Seif Attar
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
 
Hello,

The rams are  not the cause of the freeze, as it froze with each of
them separately.

Rob, I dont know why, for some reason I assumed that there is no
warranty on the thing, I contacted the seller, my warranty runs out in
november! and he told me I can either send the whole pc to him, or
just the motherboard and cpu if I am sure it's one of them that is
faulty (which I will be after testing the PSU). so at least I know I
won't be paying for a new cpu or motherboard if they are broken.

Ian, I am borrowing the PSU from a friend (and finally i have it in
hand), not buying until I know that it's the problem. thanks for
mentioning the protection, I have ordered one today, APC Line-R 600VA
Line Conditioner, even if it's not the cause of the problem it's a
good thing to have, will connect my hifi to it as well, should be good!

Will install PSU today, and see if there are any changes.

As I mentioned earlier, I was annoyed by how loud my GPU fan is, and
decided to go for a passively cooled one. I got an ATI because as i
recall AMD have opened their drivers and I thought they are working
great. I can't get Xv to work on the video card, there are some
reports of success on the net, but I've had enough fiddling around,
I'll return it and just buy a vga cooler for my nvidia card. but AMD
should be ashamed that they still haven't sorted out their drivers!

Thanks again,
Seif A.


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Re: [ubuntu-uk] Hardware failure?

2008-10-01 Thread Ian Pascoe
Hi Seif

Before going down the new PSU route, do you have any power conditioners on
the mains supply to your box?

If not, that would certainly be the next purchase I'd recommend, followed by
the PSU afterwards.

To my inexperienced eyes, if a full power off and break with mains is
required to reset things, it certainly does point towards the PSU, but it
could still be spikes coming in over the mains and causing the PSU to
wobble.  In which case, even with a new PSU you'd still be liable to
wobbles, but maybe not as dramatic as you get currently.

Cheers

Ian

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Rob Beard
Sent: 01 October 2008 11:53
To: British Ubuntu Talk
Subject: Re: [ubuntu-uk] Hardware failure?


Seif Attar wrote:
> me again, it crashed, so it's not the graphics card, and the noapic
> didn't fix it, the last crash happened while I was installing stuff with
> synaptic, nothing in the logs.
>
> After the crash I pressed the reset button, and then it froze while the
> grub menu was showing, restarted, it froze after I selected an entry
> from the grub and the text "Starting Up" was showing and nothing
> happened, in the past I had to completely turn off the pc and unplug it
> from electricity in order to have it boot normally again  (this weird
> freeze on reboot after crash doesn't always happen, could be that I only
> notice it when I am working on the machine when the crash occurs, maybe
> when it happens while I am away, whatever overheated has cooled down, or
> whatever capacitor had gone fubar had released it's electricity? cpu
> temp was 55c after the crash), so yesterday I removed the first RAM,
> tried to boot it, it froze again, then I removed the second ram and it
> booted normally, so I am now testing it with only 1 piece of ram, if it
> still crashes, I'll try the PSU, but my friend keeps forgetting to bring
> it! maybe tomorrow. Another thing I noticed yesterday, is that after I
> force the computer to shutdown (holding the power button), the num lock
> indicator on my keyboard is still on, even though the computer is
> shutdown. Checked the bios setting to make sure I haven't enabled
> key-press power on, and it's not enabled.
>
> Sorry for posting so much about this, I realise this is not Ubuntu
> related any more (probably and hopefully), but I have no where to go,
> and I imagine that if I take it to a hardware specialist that he will
> want an OS that he is more comfortable with.
>
>
> Peace,
> Seif A.
>

I really do feel for you.  It's one of those annoying problems
especially when you don't have compatible hardware kicking around.  I've
had two Socket 754 motherboards die on me through power surges whereas
the CPU survived.  Usually it's been a case of buying a new motherboard
and hoping that it works as no one I knew had a compatible board and
CPU.  Sods law one of the companies I do contract IT support for now has
a stack of machines with Socket 754 boards and now I'm on a Socket 775
Pentium Dual Core and Socket AM2 Phenom (again, no compatible boards
although touch wood things are working okay).

Just a thought, have you tried getting in touch with the person/company
you got the machine from?

If you ask me, if you bought it new you should have a warranty on the
machine even if it was built by a small system builder.

Rob


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Re: [ubuntu-uk] Hardware failure?

2008-10-01 Thread Renjith Nair
>From your reply it seems the first RAM module or PSU may be faulty.

Last year i had a similar problem with my system. I did memtests,
cpuburndown tests etc. None of the logs gave any clue about what was going
on . Then in one of the forums i found that somebody got around the problem
by disabling Nvideo proprietary drivers. I did the same and it worked. I
don't know whether your problem is the same, but after that fix my computer
never froze or crashed (touch wood).

Regards,
Renjith

2008/10/1 Seif Attar <[EMAIL PROTECTED]>

> me again, it crashed, so it's not the graphics card, and the noapic
> didn't fix it, the last crash happened while I was installing stuff with
> synaptic, nothing in the logs.
>
> After the crash I pressed the reset button, and then it froze while the
> grub menu was showing, restarted, it froze after I selected an entry
> from the grub and the text "Starting Up" was showing and nothing
> happened, in the past I had to completely turn off the pc and unplug it
> from electricity in order to have it boot normally again  (this weird
> freeze on reboot after crash doesn't always happen, could be that I only
> notice it when I am working on the machine when the crash occurs, maybe
> when it happens while I am away, whatever overheated has cooled down, or
> whatever capacitor had gone fubar had released it's electricity? cpu
> temp was 55c after the crash), so yesterday I removed the first RAM,
> tried to boot it, it froze again, then I removed the second ram and it
> booted normally, so I am now testing it with only 1 piece of ram, if it
> still crashes, I'll try the PSU, but my friend keeps forgetting to bring
> it! maybe tomorrow. Another thing I noticed yesterday, is that after I
> force the computer to shutdown (holding the power button), the num lock
> indicator on my keyboard is still on, even though the computer is
> shutdown. Checked the bios setting to make sure I haven't enabled
> key-press power on, and it's not enabled.
>
> Sorry for posting so much about this, I realise this is not Ubuntu
> related any more (probably and hopefully), but I have no where to go,
> and I imagine that if I take it to a hardware specialist that he will
> want an OS that he is more comfortable with.
>
>
> Peace,
> Seif A.
>
>
>
>
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> https://wiki.ubuntu.com/UKTeam/
>
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Re: [ubuntu-uk] Hardware failure?

2008-10-01 Thread Rob Beard
Seif Attar wrote:
> me again, it crashed, so it's not the graphics card, and the noapic
> didn't fix it, the last crash happened while I was installing stuff with
> synaptic, nothing in the logs.
> 
> After the crash I pressed the reset button, and then it froze while the
> grub menu was showing, restarted, it froze after I selected an entry
> from the grub and the text "Starting Up" was showing and nothing
> happened, in the past I had to completely turn off the pc and unplug it
> from electricity in order to have it boot normally again  (this weird
> freeze on reboot after crash doesn't always happen, could be that I only
> notice it when I am working on the machine when the crash occurs, maybe
> when it happens while I am away, whatever overheated has cooled down, or
> whatever capacitor had gone fubar had released it's electricity? cpu
> temp was 55c after the crash), so yesterday I removed the first RAM,
> tried to boot it, it froze again, then I removed the second ram and it
> booted normally, so I am now testing it with only 1 piece of ram, if it
> still crashes, I'll try the PSU, but my friend keeps forgetting to bring
> it! maybe tomorrow. Another thing I noticed yesterday, is that after I
> force the computer to shutdown (holding the power button), the num lock
> indicator on my keyboard is still on, even though the computer is
> shutdown. Checked the bios setting to make sure I haven't enabled
> key-press power on, and it's not enabled.
> 
> Sorry for posting so much about this, I realise this is not Ubuntu
> related any more (probably and hopefully), but I have no where to go,
> and I imagine that if I take it to a hardware specialist that he will
> want an OS that he is more comfortable with.
> 
> 
> Peace,
> Seif A.
> 

I really do feel for you.  It's one of those annoying problems 
especially when you don't have compatible hardware kicking around.  I've 
had two Socket 754 motherboards die on me through power surges whereas 
the CPU survived.  Usually it's been a case of buying a new motherboard 
and hoping that it works as no one I knew had a compatible board and 
CPU.  Sods law one of the companies I do contract IT support for now has 
a stack of machines with Socket 754 boards and now I'm on a Socket 775 
Pentium Dual Core and Socket AM2 Phenom (again, no compatible boards 
although touch wood things are working okay).

Just a thought, have you tried getting in touch with the person/company 
you got the machine from?

If you ask me, if you bought it new you should have a warranty on the 
machine even if it was built by a small system builder.

Rob


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Re: [ubuntu-uk] Hardware failure?

2008-10-01 Thread Chris Rowson
On Wed, Oct 1, 2008 at 11:31 AM, Seif Attar <[EMAIL PROTECTED]> wrote:
> me again, it crashed, so it's not the graphics card, and the noapic
> didn't fix it, the last crash happened while I was installing stuff with
> synaptic, nothing in the logs.
>
> After the crash I pressed the reset button, and then it froze while the
> grub menu was showing, restarted, it froze after I selected an entry
> from the grub and the text "Starting Up" was showing and nothing
> happened, in the past I had to completely turn off the pc and unplug it
> from electricity in order to have it boot normally again  (this weird
> freeze on reboot after crash doesn't always happen, could be that I only
> notice it when I am working on the machine when the crash occurs, maybe
> when it happens while I am away, whatever overheated has cooled down, or
> whatever capacitor had gone fubar had released it's electricity? cpu
> temp was 55c after the crash), so yesterday I removed the first RAM,
> tried to boot it, it froze again, then I removed the second ram and it
> booted normally, so I am now testing it with only 1 piece of ram, if it
> still crashes, I'll try the PSU, but my friend keeps forgetting to bring
> it! maybe tomorrow. Another thing I noticed yesterday, is that after I
> force the computer to shutdown (holding the power button), the num lock
> indicator on my keyboard is still on, even though the computer is
> shutdown. Checked the bios setting to make sure I haven't enabled
> key-press power on, and it's not enabled.
>
> Sorry for posting so much about this, I realise this is not Ubuntu
> related any more (probably and hopefully), but I have no where to go,
> and I imagine that if I take it to a hardware specialist that he will
> want an OS that he is more comfortable with.
>
>

I'd definitely go with swapping out the PSU. Could very well be a
power/power quality issue. :-)

Chris

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Re: [ubuntu-uk] Hardware failure?

2008-10-01 Thread Seif Attar
me again, it crashed, so it's not the graphics card, and the noapic
didn't fix it, the last crash happened while I was installing stuff with
synaptic, nothing in the logs.

After the crash I pressed the reset button, and then it froze while the
grub menu was showing, restarted, it froze after I selected an entry
from the grub and the text "Starting Up" was showing and nothing
happened, in the past I had to completely turn off the pc and unplug it
from electricity in order to have it boot normally again  (this weird
freeze on reboot after crash doesn't always happen, could be that I only
notice it when I am working on the machine when the crash occurs, maybe
when it happens while I am away, whatever overheated has cooled down, or
whatever capacitor had gone fubar had released it's electricity? cpu
temp was 55c after the crash), so yesterday I removed the first RAM,
tried to boot it, it froze again, then I removed the second ram and it
booted normally, so I am now testing it with only 1 piece of ram, if it
still crashes, I'll try the PSU, but my friend keeps forgetting to bring
it! maybe tomorrow. Another thing I noticed yesterday, is that after I
force the computer to shutdown (holding the power button), the num lock
indicator on my keyboard is still on, even though the computer is
shutdown. Checked the bios setting to make sure I haven't enabled
key-press power on, and it's not enabled.

Sorry for posting so much about this, I realise this is not Ubuntu
related any more (probably and hopefully), but I have no where to go,
and I imagine that if I take it to a hardware specialist that he will
want an OS that he is more comfortable with.


Peace,
Seif A.




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Re: [ubuntu-uk] Hardware failure?

2008-09-30 Thread Seif Attar
hello,

The pc hasn't froze since I set noapic in the boot options, but that
could be just lucky, as it doesn't crash on a daily basis, the new gpu
is in, still have the noapic option set, hopefully it won't crash again!
but I have a feeling it's not going to be that easy! :)

fingers crossed.

Thanks for your help,
Seif A.



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Re: [ubuntu-uk] Hardware failure?

2008-09-30 Thread Andrew Oakley
On 30/09/2008, James Grabham <[EMAIL PROTECTED]> wrote:
> On the subject of hard drives - it could well be a dodgy hard drive,

That wouldn't cause MEMTEST to fail, so I really don't think it is a
hard drive issue.

My suspicion would be on overheating and memory. Open up the case and
ensure all components are firmly seated down. Then use a vaccuum
cleaner to suck out all the dust, particularly from the heat sinks.
Then try running the machine with the case open, and check to see that
all the fans are spinning.

Second, if you have two memory modules, pull one out and try running
with the remaining one on its own. Then shut down, swap over the
modules and run again. If it runs with one but not the other, you now
know which is faulty.

Finally see if you can swap the CPU and graphics card out for another
(friend's?) known-good CPU & GPU. If that doesn't crash, you know your
CPU or GPU is faulty; test each in turn.

If after all that you haven't identified the problem, suspect the
motherboard or PSU.

-- 
Andrew Oakley [EMAIL PROTECTED]

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Re: [ubuntu-uk] Hardware failure?

2008-09-30 Thread Michael Holloway
> Thanks for all who replied, I have 3 hard drives connected to the
> machine, 2 sata and one usb2 external storage. I am replacing the GPU
> today, a colleague of mine will give him a psu that he has, will try
> that tomorrow. Hopefully those changes will resolve it, if not, I'll try
> from a live cd. problem is the crashes are random, and they happen every
> 1-2 days, so there is a long waiting time between 1 attempt and the other.
> will keep you updated,
> 
> thanks again,
> Seif A,
> 

Hi Seif

If I can add my two cents. I had a problem with my machine a while ago
to do with the onboard SATA controller. I had semi frequent crashes (in
both win & lin), and after a month or two of this the hard drive would
give up. A reformat would bring it back to life. Anyway, you may try
going to the motherboard manufacturers page and see if there are any
bios updates, and this solved my problem.

Cheers,
Michael


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Re: [ubuntu-uk] Hardware failure?

2008-09-30 Thread Seif Attar
Stephen O'Neill wrote:
> Seif Attar wrote:
> > any other suggestions on how to troubleshoot this? maybe benchmarking
> > software for ubuntu?
>
>
> My immediate suspicion is that your PSU isn't up to scratch. Try putting
> in another or if you can't try removing superfluous hardware like drives
> and cards.
>
> That said, if memtest is always crashing at exactly the same point then
> it perhaps isn't that.
>

Thanks for all who replied, I have 3 hard drives connected to the
machine, 2 sata and one usb2 external storage. I am replacing the GPU
today, a colleague of mine will give him a psu that he has, will try
that tomorrow. Hopefully those changes will resolve it, if not, I'll try
from a live cd. problem is the crashes are random, and they happen every
1-2 days, so there is a long waiting time between 1 attempt and the other.
will keep you updated,

thanks again,
Seif A,

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Re: [ubuntu-uk] Hardware failure?

2008-09-30 Thread Adam Bagnall
Seif Attar wrote:
> On Mon, 2008-09-29 at 22:31 +0100, Philip Wyett wrote:
>   
>> On Mon, 2008-09-29 at 22:13 +0100, Seif Attar wrote:
>> 
>>> Hello,
>>>
>>> I have had problems with ubuntu freezing on gutsy and it's still
>>> freezing with hardy, thought it was x64 problem, so i switched to x32
>>> ubuntu, but it's still crashing! then i realised it might not be ubuntu
>>> at all. so I ran a memtest, that froze as well, I assume that if the
>>> memtest froze then it's not a memory problem? otherwise it would have
>>> detected the problem?
>>>
>>> what else can I do to find the culprit? I tried removing all the pci
>>> cards, it still crashed, I am trying the option noapictimer for the grub
>>> menu, as a thread I found suggested, will see how that turns out. Next I
>>> am going to remove one of the ram and leave one, swapping later, that
>>> way i'll know for sure if 1 of them is broken. 
>>> any other suggestions on how to troubleshoot this? maybe benchmarking
>>> software for ubuntu?
>>>
>>> Thanks,
>>> Seif A.
>>>
>>>   
>> Hi,
>>
>> It could be a memory issue still but lets not go down that road at
>> present.
>>
>> Have you been inside the machine to make sure all hardware is correctly
>> inserted and seated?
>>
>> The next thing is to check if a specific app is normally running when
>> the machine freezes or give us as best description of what happens i.e.
>> After a long time running, can you dump back to failsafe terminal out of
>> X, is the mouse still working after freeze etc. Be descriptive! :-)
>>
>> Regards
>>
>> Phil
>> 
>
>
> Hello,
>
> I bought the system in october, so quite cheap from ebay, it's one of
> those home built machines, so think cheapest parts possible! :) 
>
> it's a core2quad with 2 gigs of ram, nvidia 8800gt. The symptoms have
> changed since it first started. before it used to freeze, no mouse
> moving, no keyboard, sysrq doesnt work, but display showing last app
> running on X, and nothing in the logs,then I noticed that if I have some
> apps open when the crash happens (e.g. mythtv) i do get something in the
> logs, see attached file with different data from different days, logs
> dont always get written to, these messages keep repeating in the logs.
>
> I don't know if any1 can make anything of those things. but the freezes
> are completely random! they happen while i am working on the machine, or
> if i come back after leaving it for a few hours, no matter what apps are
> running. seriously frustrating.
>
> I had checked the temperatures at some point, dont remember what it was,
> but after googling i found it's normal for a stock fan (somewhere in the
> 50s), no dust on the fans, all hardware well attached.
> getting a new video card tomorrow, as the fan on the one i have is quite
> noisy, and that throws one of the suspects away!
>
> any helps would be appreciated.
>
> thanks,
> Seif A.
>
>   
I'd say it's probably the power supply. If, as you say, it's built from 
the cheapest possible parts then it's very likely that they've used a 
no-name "high wattage" power supply which are known for causing 
problems. A quad core processor and 8800gt gfx card aren't going to be 
low power either. Even if the new graphics card is lower power and the 
problem goes away I'd still replace the power supply as cheapo ones 
aren't known for their reliability and have been known to damage other 
components when they fail.

Adam.

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Re: [ubuntu-uk] Hardware failure?

2008-09-29 Thread Stephen O'Neill
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Seif Attar wrote:
> any other suggestions on how to troubleshoot this? maybe benchmarking
> software for ubuntu?


My immediate suspicion is that your PSU isn't up to scratch. Try putting
in another or if you can't try removing superfluous hardware like drives
and cards.

That said, if memtest is always crashing at exactly the same point then
it perhaps isn't that.

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Re: [ubuntu-uk] Hardware failure?

2008-09-29 Thread James Grabham
On the subject of hard drives - it could well be a dodgy hard drive,
particularly if it's a cheap one, try using a live CD for a while - it'd be
the easiest way to test without fiddling with hardware, if that works fine,
It'll very probably be the hard drive, and it'll need replacing.

>
>
> Do you know if the HD is SATA or IDE?  I had a similar problem, random
> lockups,
> system totally non-responsive, reset the only way to get the system back
> up.  I
> tried swapping out all my hardware with no solution until I install the
> system onto
> an old IDE drive I had, the SATA drive was fine, in fact my system runs
> on it now
> so I figured it might have been a chipset driver issue (or not?)  Either
> way changing
> from a SATA drive to an IDE drive solved it for me.
>
> Hope this helps,
>
> Brian.
>
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Re: [ubuntu-uk] Hardware failure?

2008-09-29 Thread slarty
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Seif Attar wrote:
> Hello,
> I bought the system in october, so quite cheap from ebay, it's one of
> those home built machines, so think cheapest parts possible! :) 
>
> it's a core2quad with 2 gigs of ram, nvidia 8800gt. The symptoms have
> changed since it first started. before it used to freeze, no mouse
> moving, no keyboard, sysrq doesnt work, but display showing last app
> running on X, and nothing in the logs,then I noticed that if I have some
> apps open when the crash happens (e.g. mythtv) i do get something in the
> logs, see attached file with different data from different days, logs
> dont always get written to, these messages keep repeating in the logs.
>
> I don't know if any1 can make anything of those things. but the freezes
> are completely random! they happen while i am working on the machine, or
> if i come back after leaving it for a few hours, no matter what apps are
> running. seriously frustrating.
>
> I had checked the temperatures at some point, dont remember what it was,
> but after googling i found it's normal for a stock fan (somewhere in the
> 50s), no dust on the fans, all hardware well attached.
> getting a new video card tomorrow, as the fan on the one i have is quite
> noisy, and that throws one of the suspects away!
>
> any helps would be appreciated.
>
> thanks,
> Seif A.
>
>   
Hi Seif,

Do you know if the HD is SATA or IDE?  I had a similar problem, random 
lockups,
system totally non-responsive, reset the only way to get the system back 
up.  I
tried swapping out all my hardware with no solution until I install the 
system onto
an old IDE drive I had, the SATA drive was fine, in fact my system runs 
on it now
so I figured it might have been a chipset driver issue (or not?)  Either 
way changing
from a SATA drive to an IDE drive solved it for me.

Hope this helps,

Brian.

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Re: [ubuntu-uk] Hardware failure?

2008-09-29 Thread Seif Attar
On Mon, 2008-09-29 at 22:31 +0100, Philip Wyett wrote:
> On Mon, 2008-09-29 at 22:13 +0100, Seif Attar wrote:
> > Hello,
> > 
> > I have had problems with ubuntu freezing on gutsy and it's still
> > freezing with hardy, thought it was x64 problem, so i switched to x32
> > ubuntu, but it's still crashing! then i realised it might not be ubuntu
> > at all. so I ran a memtest, that froze as well, I assume that if the
> > memtest froze then it's not a memory problem? otherwise it would have
> > detected the problem?
> > 
> > what else can I do to find the culprit? I tried removing all the pci
> > cards, it still crashed, I am trying the option noapictimer for the grub
> > menu, as a thread I found suggested, will see how that turns out. Next I
> > am going to remove one of the ram and leave one, swapping later, that
> > way i'll know for sure if 1 of them is broken. 
> > any other suggestions on how to troubleshoot this? maybe benchmarking
> > software for ubuntu?
> > 
> > Thanks,
> > Seif A.
> > 
> 
> Hi,
> 
> It could be a memory issue still but lets not go down that road at
> present.
> 
> Have you been inside the machine to make sure all hardware is correctly
> inserted and seated?
> 
> The next thing is to check if a specific app is normally running when
> the machine freezes or give us as best description of what happens i.e.
> After a long time running, can you dump back to failsafe terminal out of
> X, is the mouse still working after freeze etc. Be descriptive! :-)
> 
> Regards
> 
> Phil


Hello,

I bought the system in october, so quite cheap from ebay, it's one of
those home built machines, so think cheapest parts possible! :) 

it's a core2quad with 2 gigs of ram, nvidia 8800gt. The symptoms have
changed since it first started. before it used to freeze, no mouse
moving, no keyboard, sysrq doesnt work, but display showing last app
running on X, and nothing in the logs,then I noticed that if I have some
apps open when the crash happens (e.g. mythtv) i do get something in the
logs, see attached file with different data from different days, logs
dont always get written to, these messages keep repeating in the logs.

I don't know if any1 can make anything of those things. but the freezes
are completely random! they happen while i am working on the machine, or
if i come back after leaving it for a few hours, no matter what apps are
running. seriously frustrating.

I had checked the temperatures at some point, dont remember what it was,
but after googling i found it's normal for a stock fan (somewhere in the
50s), no dust on the fans, all hardware well attached.
getting a new video card tomorrow, as the fan on the one i have is quite
noisy, and that throws one of the suspects away!

any helps would be appreciated.

thanks,
Seif A.

Sep 29 17:11:14 supremo kernel: [33752.207483] Pid: 15952, comm: 
mythfrontend.re Tainted: P(2.6.24-21-server #1)
Sep 29 17:11:14 supremo kernel: [33752.207485] EIP: 
0060:[native_flush_tlb_others+0x71/0xb0] EFLAGS: 00200206 CPU: 3
Sep 29 17:11:14 supremo kernel: [33752.207492] EIP is at 
native_flush_tlb_others+0x71/0xb0
Sep 29 17:11:14 supremo kernel: [33752.207494] EAX: 00200296 EBX: efdd4700 ECX: 
b300 EDX: 08fd
Sep 29 17:11:14 supremo kernel: [33752.207496] ESI: 08aeb8b8 EDI:  EBP: 
d7544228 ESP: f314be1c
Sep 29 17:11:14 supremo kernel: [33752.207498]  DS: 007b ES: 007b FS: 00d8 GS: 
0033 SS: 0068
Sep 29 17:11:14 supremo kernel: [33752.207499] CR0: 80050033 CR2: 08aeb8b8 CR3: 
0341c000 CR4: 06b0
Sep 29 17:11:14 supremo kernel: [33752.207501] DR0:  DR1:  DR2: 
 DR3: 
Sep 29 17:11:14 supremo kernel: [33752.207503] DR6: 0ff0 DR7: 0400
Sep 29 17:11:14 supremo kernel: [33752.207537]  [flush_tlb_page+0x4a/0x80] 
flush_tlb_page+0x4a/0x80
Sep 29 17:11:14 supremo kernel: [33752.207552]  [do_wp_page+0x2ff/0x650] 
do_wp_page+0x2ff/0x650
Sep 29 17:11:14 supremo kernel: [33752.207611]  [handle_mm_fault+0x7f9/0xb80] 
handle_mm_fault+0x7f9/0xb80
Sep 29 17:11:14 supremo kernel: [33752.207690]  [] 
autoremove_wake_function+0x0/0x40
Sep 29 17:11:14 supremo kernel: [33752.207705]  [sock_aio_write+0x0/0x120] 
sock_aio_write+0x0/0x120
Sep 29 17:11:14 supremo kernel: [33752.207722]  [tick_program_event+0x38/0x60] 
tick_program_event+0x38/0x60
Sep 29 17:11:14 supremo kernel: [33752.207739]  [do_page_fault+0x143/0x900] 
do_page_fault+0x143/0x900
Sep 29 17:11:14 supremo kernel: [33752.207762]  
[nvidia:do_gettimeofday+0x34/0x87d0] do_gettimeofday+0x34/0xe0
Sep 29 17:11:14 supremo kernel: [33752.207782]  [sys_gettimeofday+0x28/0x80] 
sys_gettimeofday+0x28/0x80
Sep 29 17:11:14 supremo kernel: [33752.207790]  [do_page_fault+0x0/0x900] 
do_page_fault+0x0/0x900
Sep 29 17:11:14 supremo kernel: [33752.207795]  [error_code+0x72/0x78] 
error_code+0x72/0x78
Sep 29 17:11:14 supremo kernel: [33752.207841]  ===
Sep 29 17:11:14 supremo kernel: [33753.693684] 




Sep 29 17:11:21 supremo kernel: [33760.179268] Pid: 7338, comm

Re: [ubuntu-uk] Hardware failure?

2008-09-29 Thread Philip Wyett
On Mon, 2008-09-29 at 22:13 +0100, Seif Attar wrote:
> Hello,
> 
> I have had problems with ubuntu freezing on gutsy and it's still
> freezing with hardy, thought it was x64 problem, so i switched to x32
> ubuntu, but it's still crashing! then i realised it might not be ubuntu
> at all. so I ran a memtest, that froze as well, I assume that if the
> memtest froze then it's not a memory problem? otherwise it would have
> detected the problem?
> 
> what else can I do to find the culprit? I tried removing all the pci
> cards, it still crashed, I am trying the option noapictimer for the grub
> menu, as a thread I found suggested, will see how that turns out. Next I
> am going to remove one of the ram and leave one, swapping later, that
> way i'll know for sure if 1 of them is broken. 
> any other suggestions on how to troubleshoot this? maybe benchmarking
> software for ubuntu?
> 
> Thanks,
> Seif A.
> 

Hi,

It could be a memory issue still but lets not go down that road at
present.

Have you been inside the machine to make sure all hardware is correctly
inserted and seated?

The next thing is to check if a specific app is normally running when
the machine freezes or give us as best description of what happens i.e.
After a long time running, can you dump back to failsafe terminal out of
X, is the mouse still working after freeze etc. Be descriptive! :-)

Regards

Phil


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Re: [ubuntu-uk] Hardware failure?

2008-09-29 Thread Rob Beard
Seif Attar wrote:
> Hello,
> 
> I have had problems with ubuntu freezing on gutsy and it's still
> freezing with hardy, thought it was x64 problem, so i switched to x32
> ubuntu, but it's still crashing! then i realised it might not be ubuntu
> at all. so I ran a memtest, that froze as well, I assume that if the
> memtest froze then it's not a memory problem? otherwise it would have
> detected the problem?
> 
> what else can I do to find the culprit? I tried removing all the pci
> cards, it still crashed, I am trying the option noapictimer for the grub
> menu, as a thread I found suggested, will see how that turns out. Next I
> am going to remove one of the ram and leave one, swapping later, that
> way i'll know for sure if 1 of them is broken. 
> any other suggestions on how to troubleshoot this? maybe benchmarking
> software for ubuntu?
> 
> Thanks,
> Seif A.
> 
> 

How old is the system?

Just thinking if it's more than a few months old it might have got a bit 
clogged up with dust inside.  That's worth checking, as you mention, 
removing the ram is a good idea.  Does it free quickly or is it after an 
extended amount of time?

Also make sure the things like CPU fans and any fans on the video card 
are working okay.  You might be able to get the CPU and case 
temperatures from your BIOS, if so how high is it immediately after a 
freeze?  (It shouldn't go down by much if you reboot it straight after a 
freeze).

Rob


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