Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04

2010-07-28 Thread David King

Thanks for the replies, I only just saw some of them today.

My email provider, 1&1, on its mail server, had somehow decided recently 
that about 95% of mail sent to this account was spam (I only use this 
address for a few linux related things) and so after going into the 1&1 
webmail, I managed to mark all the "spam" messages at not spam, and then 
retrieve them in Thunderbird. None of the messages it marked as spam 
were spam at all, in fact, I don't think I really get much spam at all 
on this email address (which is a testament to this mailing list).


David King
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Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04

2010-07-26 Thread Simon Greenwood
On 26 July 2010 21:58, David King  wrote:

> I have had a few more times of not being able to access the Internet
> from 9.04.
>
> So I decided to have a look at what was running via the System Monitor,
> and then decided to uninstall tor to see if that would help, and the
> moment I uninstalled it when I could not access the Internet or the
> router, my Internet access was back.
>
> So hopefully tor was the culprit. I want to have, as much as possible,
> some anonymity (not because of doing anything wrong, but for privacy
> concerns), and if tor is going to mess up my connection then what
> alternatives can I use?
>
>
>
Tor sets the http_proxy variable so that the web browser can use the Tor
network, which is not fast enough for reliable browsing in my experience.
It's also a fairly important point to include when you're reporting a
problem as it's not a standard aspect of your internet setup.

An anonymising SSL VPN or proxy may be more what you're looking for. I don't
have recommendations but look for Proxify or Megaproxy.

Simon


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Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04

2010-07-26 Thread David King
I have had a few more times of not being able to access the Internet 
from 9.04.

So I decided to have a look at what was running via the System Monitor, 
and then decided to uninstall tor to see if that would help, and the 
moment I uninstalled it when I could not access the Internet or the 
router, my Internet access was back.

So hopefully tor was the culprit. I want to have, as much as possible, 
some anonymity (not because of doing anything wrong, but for privacy 
concerns), and if tor is going to mess up my connection then what 
alternatives can I use?


David King

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Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04

2010-07-20 Thread Neil Greenwood
On 20 July 2010 10:19, Simon Greenwood  wrote:
>
>
> On 20 July 2010 10:07, David King  wrote:
>>
>>
>> Colin Law wrote:
>> > Does it work for another user on the PC?  If you have not other user
>> > add one using System, Administration, Users and Groups.  A second user
>> > is often useful for testing.
>> >
>> > Colin
>> >
>> >
>> >
>> Although my Ubuntu 9.04 has been working okay with accessing the
>> Internet recently, this morning when I booted into it, again I had no
>> internet access. I could not access the router, although when I looked
>> at the Network Connection, it showed an IP address as well as that of
>> the router, suggesting that there was no problem connecting to the
>> router or for the router to connect to the Internet.
>>
>> So I set up a new account on Ubuntu 9.04, and logged into that. Straight
>> away that user had internet access with nothing blocked, and I could
>> access the router and webpages okay in Firefox.
>>
>> So I then switched user back to my own normal user account and then had
>> access to the Internet okay.
>>
>> So what else should I be looking for to diagnose why my main user
>> account cannot access the Internet sometimes?
>>
>>
>
> The thing that immediately came to mind when you first posted this was that
> something might be setting the HTTP_PROXY environment variable. Some
> applications that access the Internet will acknowledge this and others
> don't, and if it's set to a non-existent or unreachable address, some
> connectivity will fail and some will work. I found, for example, for reasons
> too complex to get into now, that Google Earth will use it and that Firefox
> uses its own setting, so if it happens again, open a terminal and type 'env
> | grep HTTP_PROXY' and see if there's anything set for it.
> Simon

The environment variable is normally specified all in lower case, i.e.
http_proxy. Other than that, try Simon's suggestion.

Cofion,
Neil.

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Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04

2010-07-20 Thread Simon Greenwood
On 20 July 2010 10:07, David King  wrote:

>
>
> Colin Law wrote:
> > Does it work for another user on the PC?  If you have not other user
> > add one using System, Administration, Users and Groups.  A second user
> > is often useful for testing.
> >
> > Colin
> >
> >
> >
> Although my Ubuntu 9.04 has been working okay with accessing the
> Internet recently, this morning when I booted into it, again I had no
> internet access. I could not access the router, although when I looked
> at the Network Connection, it showed an IP address as well as that of
> the router, suggesting that there was no problem connecting to the
> router or for the router to connect to the Internet.
>
> So I set up a new account on Ubuntu 9.04, and logged into that. Straight
> away that user had internet access with nothing blocked, and I could
> access the router and webpages okay in Firefox.
>
> So I then switched user back to my own normal user account and then had
> access to the Internet okay.
>
> So what else should I be looking for to diagnose why my main user
> account cannot access the Internet sometimes?
>
>
>
The thing that immediately came to mind when you first posted this was that
something might be setting the HTTP_PROXY environment variable. Some
applications that access the Internet will acknowledge this and others
don't, and if it's set to a non-existent or unreachable address, some
connectivity will fail and some will work. I found, for example, for reasons
too complex to get into now, that Google Earth will use it and that Firefox
uses its own setting, so if it happens again, open a terminal and type 'env
| grep HTTP_PROXY' and see if there's anything set for it.

Simon

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Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04

2010-07-20 Thread David King


Colin Law wrote:
> Does it work for another user on the PC?  If you have not other user
> add one using System, Administration, Users and Groups.  A second user
> is often useful for testing.
>
> Colin
>
>   
>
Although my Ubuntu 9.04 has been working okay with accessing the 
Internet recently, this morning when I booted into it, again I had no 
internet access. I could not access the router, although when I looked 
at the Network Connection, it showed an IP address as well as that of 
the router, suggesting that there was no problem connecting to the 
router or for the router to connect to the Internet.

So I set up a new account on Ubuntu 9.04, and logged into that. Straight 
away that user had internet access with nothing blocked, and I could 
access the router and webpages okay in Firefox.

So I then switched user back to my own normal user account and then had 
access to the Internet okay.

So what else should I be looking for to diagnose why my main user 
account cannot access the Internet sometimes?


David King




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Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04

2010-07-15 Thread David King
After using 8.04 again for a couple of days and still not finding a good 
solution my problem in 9.04, I decided to boot into 9.04 again and see 
if it might work.

Bizarrely, it is now working normally again with full internet access in 
9.04


David



David King wrote:
> In my Ubuntu 9.04 installation, just a few days ago, I lost my usage of 
> the internet. I still had internet access. Firstly though, there was a 
> problem with the router, so I tried a friend's router (both Netgear 
> DG834) and the friend's one worked.
>
> But in Ubuntu, I could not access any web pages or email. Skype works.
>
> I tried using my netbook and that could access web pages okay.
>
> So then I booted my main PC into the old installation that I kept there 
> of Ubuntu 8.04, which I am using now. And in this the internet works 
> just fine, I can access websites and download and send email.
>
> But in Ubuntu 9.04, it seems like something is blocking my access. I do 
> not recall installing anything new, although something may have been 
> updated recently.
>
> What is the likely cause of the Internet being blocked for websites and 
> email (but not Skype)?
>
>
> David King
>
>   

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Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04

2010-07-14 Thread Colin Law
On 13 July 2010 23:22, David King  wrote:
> In my Ubuntu 9.04 installation, just a few days ago, I lost my usage of
> the internet. I still had internet access. Firstly though, there was a
> problem with the router, so I tried a friend's router (both Netgear
> DG834) and the friend's one worked.
>
> But in Ubuntu, I could not access any web pages or email. Skype works.

What happens when you try to access a web page?

Check you have not got your browser set to Work Offline, this is in
the file menu in Firefox.

Does it work for another user on the PC?  If you have not other user
add one using System, Administration, Users and Groups.  A second user
is often useful for testing.

Colin

>
> I tried using my netbook and that could access web pages okay.
>
> So then I booted my main PC into the old installation that I kept there
> of Ubuntu 8.04, which I am using now. And in this the internet works
> just fine, I can access websites and download and send email.
>
> But in Ubuntu 9.04, it seems like something is blocking my access. I do
> not recall installing anything new, although something may have been
> updated recently.
>
> What is the likely cause of the Internet being blocked for websites and
> email (but not Skype)?
>
>
> David King
>
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>

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Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04

2010-07-14 Thread Andrew Bryant
Sorry, may I just recap on this?

Web access has failed (i.e. your web browser cannot find anything), but 
the Internet connection is still there.

So do email and ping work?  Try something that is likely always to be 
there, e.g. ping bbc.co.uk, and check that it resolves an IP address 
(e.g. 212.58.244.67)

If it doesn't resolve an IP address, there's something squiffy in the 
way your DNS is running.

Andrew.


On 14/07/10 23:14, David King wrote:
> yes, the DNS addresses were there and the same as on the router.
>
>
> David
>
>
>
> Matthew Daubney wrote:
>
>> Hi David,
>>
>> It's possible you may not be recieving DNS information. If you right
>> click on the wirless icon (the one near the clock) and select
>> "Connection Information" it should mention primary DNS and secondary
>> DNS, are there IP addresses next to these?
>>
>> Thanks,
>>
>> -Matt Daubney
>>
>>
>>
>>
>>  
>


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Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04

2010-07-14 Thread David King
yes, the DNS addresses were there and the same as on the router.


David



Matthew Daubney wrote:
> Hi David,
>
> It's possible you may not be recieving DNS information. If you right
> click on the wirless icon (the one near the clock) and select
> "Connection Information" it should mention primary DNS and secondary
> DNS, are there IP addresses next to these?
>
> Thanks,
>
> -Matt Daubney
>
>
>
>   

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Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04

2010-07-14 Thread John Stevenson
On 13 July 2010 23:22, David King  wrote:

> In my Ubuntu 9.04 installation, just a few days ago, I lost my usage of
> the internet. I still had internet access. Firstly though, there was a
> problem with the router, so I tried a friend's router (both Netgear
> DG834) and the friend's one worked.
>
> But in Ubuntu, I could not access any web pages or email. Skype works.
>
> I tried using my netbook and that could access web pages okay.
>
> So then I booted my main PC into the old installation that I kept there
> of Ubuntu 8.04, which I am using now. And in this the internet works
> just fine, I can access websites and download and send email.
>
> But in Ubuntu 9.04, it seems like something is blocking my access. I do
> not recall installing anything new, although something may have been
> updated recently.
>
> What is the likely cause of the Internet being blocked for websites and
> email (but not Skype)?
>
>
> David King
>
> Hello David,
My initial thoughts are:

1) You have a proxy set up for firefox and/or for the whole ubuntu system

Check System > Preferences > Network Proxy - it should be set to "Direct
connection to the Internet" Settings

2) Incorrect network / gateway settings (less likely)

Check System > Preferences > Network Connections - select your wired
connection and select Edit.  Check the tab IPv4

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Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04

2010-07-14 Thread Matthew Daubney
On Tue, 2010-07-13 at 23:22 +0100, David King wrote:
> In my Ubuntu 9.04 installation, just a few days ago, I lost my usage of 
> the internet. I still had internet access. Firstly though, there was a 
> problem with the router, so I tried a friend's router (both Netgear 
> DG834) and the friend's one worked.
> 
> But in Ubuntu, I could not access any web pages or email. Skype works.
> 
> I tried using my netbook and that could access web pages okay.
> 
> So then I booted my main PC into the old installation that I kept there 
> of Ubuntu 8.04, which I am using now. And in this the internet works 
> just fine, I can access websites and download and send email.
> 
> But in Ubuntu 9.04, it seems like something is blocking my access. I do 
> not recall installing anything new, although something may have been 
> updated recently.
> 
> What is the likely cause of the Internet being blocked for websites and 
> email (but not Skype)?
> 

Hi David,

It's possible you may not be recieving DNS information. If you right
click on the wirless icon (the one near the clock) and select
"Connection Information" it should mention primary DNS and secondary
DNS, are there IP addresses next to these?

Thanks,

-Matt Daubney



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