Re: [Unattended] paid support options

2003-12-11 Thread Ryan Nowakowski
On Mon, Dec 08, 2003 at 02:06:55PM -0500, Patrick J. LoPresti wrote:
 Ryan, could you be more specific about what you are looking for in
 terms of support?  Specifically, what kind of a contract do you think
 your company is looking for?

We're looking for typical 8x5 support via email and phone.

- Ryan


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[Unattended] paid support options

2003-12-08 Thread Ryan Nowakowski
Hey Folks,

The company I work for would feel a lot more warm-n-fuzzy if they had
an Unattended scapegoat(besides me).  Does anyone know if there's someone,
preferably a semi-respectable company, that offers paid support for
Unattended?

Thanks,

Ryan


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RE: [Unattended] paid support options

2003-12-08 Thread Shenan Stanley
I would think that would be outside the spirit of the unattended
project.  As everything in the unattended (as it is on the web) is a
freely distributable (and put together) effort.

I could be wrong there, but that would be my feeling on having a paid
support division of the project.  It then turns into something other
than a project and into a company.

--
Shenan T. Stanley

-Original Message-
From: Ryan Nowakowski [mailto:[EMAIL PROTECTED] 
Sent: Monday, December 08, 2003 12:02 PM
To: [EMAIL PROTECTED]
Subject: [Unattended] paid support options

Hey Folks,

The company I work for would feel a lot more warm-n-fuzzy if they had
an Unattended scapegoat(besides me).  Does anyone know if there's
someone,
preferably a semi-respectable company, that offers paid support for
Unattended?

Thanks,

Ryan


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Re: [Unattended] paid support options

2003-12-08 Thread Veronica Loell
Shenan Stanley wrote / skrev:

 I would think that would be outside the spirit of the unattended
 project.  As everything in the unattended (as it is on the web) is a
 freely distributable (and put together) effort.
 
 I could be wrong there, but that would be my feeling on having a paid
 support division of the project.  It then turns into something other
 than a project and into a company.

I think you misunderstood the original question. He was asking if there
was any consultants that offered unattended-expretise. That is really a
very important part of Free Software (and Open Source), the ability to
hire anyone for support.

Having a page with links to consultants offering support for unattended
might not be out of the scope of the project, but that's certainly not
my call. However this mailinglist seem like the obvious place to make a
query about paid support-options :-).

- Veronica Loell



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Re: [Unattended] paid support options

2003-12-08 Thread Patrick J. LoPresti
Well...  There are many companies which make their money by supporting
open source products.  Red Hat is perhaps the most prominent, but
there are lots of smaller ones.

As long as the source code remains free, I do not see a problem.

That said, I am not sure Unattended has enough users to make paid
support a profitable option.  On the other hand, the source code is
available to everyone, so really anybody could offer paid support on a
consulting basis.

Ryan, could you be more specific about what you are looking for in
terms of support?  Specifically, what kind of a contract do you think
your company is looking for?

 - Pat

Shenan Stanley [EMAIL PROTECTED] writes:

 I would think that would be outside the spirit of the unattended
 project.  As everything in the unattended (as it is on the web) is a
 freely distributable (and put together) effort.
 
 I could be wrong there, but that would be my feeling on having a paid
 support division of the project.  It then turns into something other
 than a project and into a company.
 
 --
 Shenan T. Stanley


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