Re: Image conversion still broken

2003-08-01 Thread Kevin Miller
On 13/7/03 2:13 pm, Ken Norris [EMAIL PROTECTED] wrote:

 That sounds plausible, but it's not my concern. The concern is that, as a
 Bugzilla reply, Tuviah says it works for him, so my bug report got dissed.

So, the course of action is to reopen the report, and supply an image that
definitely breaks.  Sorry if our responses on Bugzilla are sometimeis a
little bit terse, but because we have opened the database up to everyone, it
means that we get a really wide range of reports including duplicates and
reports that aren't really bugs.  We need to be able to verify your report
easily, if we can, we'll fix it quickly.

Kind regards,

Kevin

Kevin Miller [EMAIL PROTECTED] http://www.runrev.com/
Runtime Revolution Limited: Software at the Speed of Thought
Tel: +44 (0) 870 747 1165.  Fax: +44 (0)1639 830 707.

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Re: Image conversion still broken

2003-08-01 Thread Igor Couto
Dear Kevin,

Thank you and the RunRev team for all your hard work in keeping 
up-to-date with all the emails, and in maintaining a good rhythm in 
clearing the bug reports off the database!

On Tuesday, July 29, 2003, at 03:44  AM, Kevin Miller wrote:

Sorry if our responses on Bugzilla are sometimeis a
little bit terse, but because we have opened the database up to 
everyone, it
means that we get a really wide range of reports including duplicates 
and
reports that aren't really bugs.
Being one who has actually filed bogus and duplicate reports myself, 
let me make a suggestion that will make the RunRev team's life 
TREMENDOUSLY easier in the future. In my own experience, the reason why 
I filed every report that ended up being a duplicate was not for lack 
of doing a search in the database beforehand. The problem is that, BY 
DEFAULT, the query pages only returns results that include new, 
assigned and reopened results. It purposely excludes resolved, 
closed, verified and unconfirmed reports.

Most users, like me, find the entire Bugzilla interface a bit daunting. 
If all I want to do is find out whether someone has reported the 'clear 
all breakpoints' bug for the debugger, I don't want to have to click on 
a dozen different choices (hey, half of them don't even make any sense 
to me). All I (used to) do was simply type in the words in the 
'summary' field, and hit 'search'. Bingo. It looked like no one had 
reported it before. So, being the kind soul that I am, I would report 
it (again...).  What you guys need to do is to change the DEFAULT to 
INCLUDE RESOLVED, VERIFIED, CLOSED and UNCONFIRMED reports, as well!

Believe me: as bug reporters, we want to be taken seriously. No one 
wants to be seen as a 'dummy' or a whiner who is reporting the same bug 
for the 3rd or 4th time!...

Second suggestion: I'm not a member of the Revolution development team. 
I have absolutely no idea whatsoever what the terms under the 
'Resolution' and 'Severity' category mean. I've been caught already a 
couple of times, reporting a bug that I thought was critical (because 
it meant that the particular feature of the program was made unusable), 
simply to be told that I had categorised it wrongly. We want to help, 
and we CAN do that by categorising the bugs properly for you, when we 
report it. However, unless you let us know what these categories mean, 
we'll just have to keep on guessing, giving it our best shot, and then 
keep on being told off!!!  ;-P

the links on the query page that supposedly take us to a page where 
explanation is given on each categories, does not clarify anything, as 
the explanations of the terms given there do not have the same meaning 
as the ones adopted by the Rev team. I once reported a bug as a 
'blocker', because it blocked development and testing, but was told 
that 'blockers' are supposed to be bugs that crash Revolution.

So, my suggestion is: PUT A GUIDELINE at the top of the search page 
(and the new bug report page) indicating what the categories mean. We 
all love Revolution, and we want to help you. Show us how to do it 
properly, how to do it in a way that is helpful to your team. We want 
to do it right, too!

Kind Regards,

--
Igor de Oliveira Couto
--
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RE: Image conversion still broken

2003-07-14 Thread Joël Guillod
Did this occur after an import snapshot command?

I also have problem with export image and this occured after an import
snapshot command. I suspect that there is a synchronisation problem and have
been able to find some workaround (send export image ... in 2 secs).



 Hello all,
 
 Rev 2.0.1 still refuses to convert a PICT to a PNG on Import. Tuviah said it
 works, but I'm saying it's broken on my end. It will not work, period.
 
 I have no reason to lie about it, and have not found a cure. Any help
 appreciated.
 
 Mac G4 tower, 350mHz, 500mb RAM, OS 9.2.1
 
 TIA,
 Ken N.

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Re: Image conversion still broken

2003-07-14 Thread J. Landman Gay
On 7/13/03 9:15 PM, Ken Norris wrote:

OK, I finally got the handles of an image to show up, and it has a name and
id number, position, etc. It ought to be the one I imported, but it is
empty, IOW, no image.
Now what do I do?
Not sure. Try a different image, saved as PICT with a different paint 
program, maybe? I was using a PICT saved by Graphic Converter. For 
testing, try a small image.

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Jacqueline Landman Gay | [EMAIL PROTECTED]
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Re: Image conversion still broken

2003-07-14 Thread Ken Norris
Hello, uh, Joel, is it?

 Date: Mon, 14 Jul 2003 14:54:42 +0200
 Subject: RE: Image conversion still broken
 From: Jo=?ISO-8859-1?B?6w==?=l Guillod [EMAIL PROTECTED]
 
 Did this occur after an import snapshot command?
--
Not exaciticly [:-)], but it is a PICT made from a Mac screenshot. If you
take a screen shot, it autofiles itself as a PICT file on the HD. That's
where I imported it from. Actually it was very small one (portion of the
screeen using shift-cmd-4), about 1-1/2 in. x 2 in. on my monitor.
--
 I also have problem with export image and this occured after an import
 snapshot command. I suspect that there is a synchronisation problem and have
 been able to find some workaround (send export image ... in 2 secs).
--
I don't know...will I get the convert dialog if I import via a message?

Ken N.

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Re: Image conversion still broken

2003-07-13 Thread Ken Norris
Hi Curry,

 Date: Sat, 12 Jul 2003 22:38:56 -0500
 From: curry [EMAIL PROTECTED]
 Subject: Re: Image conversion still broken

 If you can get the PICT into your stack, I think you can then set the
 paintcompression to whatever format you want, click in the image with
 paint select tool, and there you go. (I think.) Paintcompression is
 global, not for a particular images. Set it and then all images you
 edit will be set to that format.
--
That sounds plausible, but it's not my concern. The concern is that, as a
Bugzilla reply, Tuviah says it works for him, so my bug report got dissed.

If that's so, then why doesn't it work for me?

Once a gain, I import a PICT image and I immediately get a dialog asking if
I want to convert it to PNG file. I click the convert default button and
nothing happens. Very straightforward. It just flat does not work.

Why? I'm still looking for an answer.


Thanks,
Ken N.

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Re: Image conversion still broken

2003-07-13 Thread J. Landman Gay
On 7/13/03 1:13 PM, Ken Norris wrote:

Once a gain, I import a PICT image and I immediately get a dialog asking if
I want to convert it to PNG file. I click the convert default button and
nothing happens. Very straightforward. It just flat does not work.
Try this and tell us what happens:

1. Import a PICT image.
2. When you get the dialog, click the Convert button.
3. In the message box, type:
   put the paintCompression of last image

What does the message box say? When I try it, it says png.

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Re: Image conversion still broken

2003-07-13 Thread J. Landman Gay
On 7/13/03 8:44 PM, Ken Norris wrote:

Date: Sun, 13 Jul 2003 18:07:40 -0500
From: J. Landman Gay [EMAIL PROTECTED]
Organization: HyperActive Software
Subject: Re: Image conversion still broken


put the paintCompression of last image

What does the message box say? When I try it, it says png.
--
Yep, it says png.
Very nice. So, where is the image?
Somewhere on the card. If you can't see it, it may have large white 
areas that got imported, so that's all you can see. You can try setting 
its topleft to 0,0, and maybe you can see it then. The one I imported in 
my test was centered on the card, but if your image is very large and 
the center is white, you may not be seeing the visible part of the 
image. You may have to play around a little bit to find it. Or use the 
app overview to select it and look at its properties.

--
Jacqueline Landman Gay | [EMAIL PROTECTED]
HyperActive Software   | http://www.hyperactivesw.com
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Re: Image conversion still broken

2003-07-13 Thread Ken Norris
OK, I finally got the handles of an image to show up, and it has a name and
id number, position, etc. It ought to be the one I imported, but it is
empty, IOW, no image.

Now what do I do?

Ken N.

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Re: Image conversion still broken

2003-07-12 Thread Martin Baxter
Ken Norris wrote:
Hello all,

Rev 2.0.1 still refuses to convert a PICT to a PNG on Import. Tuviah said it
works, but I'm saying it's broken on my end. It will not work, period.

I have no reason to lie about it, and have not found a cure. Any help
appreciated.

Mac G4 tower, 350mHz, 500mb RAM, OS 9.2.1

TIA,
Ken N.

What I don't understand Ken, is why you are talking about needing to
convert the PICT ?
When I use the import paint command in a script to import a pict, it just
appears on the card. I'm using a mac with OS 8 so how does the convert
dialog enter the picture ?

martin


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Re: Image conversion still broken

2003-07-12 Thread curry
Dear Ken,

If you can get the PICT into your stack, I think you can then set the 
paintcompression to whatever format you want, click in the image with 
paint select tool, and there you go. (I think.) Paintcompression is 
global, not for a particular images. Set it and then all images you 
edit will be set to that format.

Curry
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