Re: DreamHost In-Depth (was Re: Dreamhost?)
So I'm going to stop recommending anyone, as it's clear that every user has different experiences at different times with their pet provider, complicated by internet weather.. sqb I've been using JaguarPC for some years, I've upgraded to a full VPS solution during RevConWest and I am really happy with them. I can run Rev CGIs and their support always answered me in couple hours, sometimes even minutes and I do use support tickets a lot, they even installed apache modules for me without charging... I know people here have mixed experiences with them but anyway, it works for me. Cheers andre -- stephen barncard s a n f r a n c i s c o - - - - - - - - - - - - ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: DreamHost In-Depth (was Re: Dreamhost?)
Dan Shafer wrote: In general, I love Dreamhost. I recommend it. But I will say that when I compare notes with my colleagues who are on other plans (granted, for the most part more expensive plans) their reports of downtime are significantly less than mine. Just check out http://www.dreamhostsupport.com for the past few days and see the kinds of nightmares at least most Dreamhost users have had to put up with. When I saw how far below market averages Dreamhost was priced I was curious about how they could afford to do that. Now maybe we see. I've been using TierraNet for almost a decade for running Rev CGIs with hardly a hiccup in all those years. Sure, it costs more, but the live human support is excellent in the few times I've needed it. -- Richard Gaskin Managing Editor, revJournal ___ Rev tips, tutorials and more: http://www.revJournal.com ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: DreamHost In-Depth (was Re: Dreamhost?)
I've been using JaguarPC for some years, I've upgraded to a full VPS solution during RevConWest and I am really happy with them. I can run Rev CGIs and their support always answered me in couple hours, sometimes even minutes and I do use support tickets a lot, they even installed apache modules for me without charging... I know people here have mixed experiences with them but anyway, it works for me. Cheers andre On Jul 21, 2006, at 7:33 PM, Richard Gaskin wrote: Dan Shafer wrote: In general, I love Dreamhost. I recommend it. But I will say that when I compare notes with my colleagues who are on other plans (granted, for the most part more expensive plans) their reports of downtime are significantly less than mine. Just check out http://www.dreamhostsupport.com for the past few days and see the kinds of nightmares at least most Dreamhost users have had to put up with. When I saw how far below market averages Dreamhost was priced I was curious about how they could afford to do that. Now maybe we see. I've been using TierraNet for almost a decade for running Rev CGIs with hardly a hiccup in all those years. Sure, it costs more, but the live human support is excellent in the few times I've needed it. -- Richard Gaskin Managing Editor, revJournal ___ Rev tips, tutorials and more: http://www.revJournal.com ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: DreamHost In-Depth (was Re: Dreamhost?)
In all fairness, I don't why you have so many troubles, but I've never had the severity of these problems you report with Dreamhost. I've used them exclusively for hosting since 2002, and used every plan they have on over 15 sites and 10 clients. I could never detect any difference in the quality of serving between the dedicated plan at $200/mo and my Code monster @$20/mon. Both are/were extremely fast. As far as upload speed, unless you have a T1 or Frame Relay, you're never going to get more than 300k/second UPLOAD from a residence on even cable! You do know that DSL and cable internet are asymmetrical, right? Are you not sure some of your problems might be your local ISP? DSL has a max 1.2 megaBit/sec download speed and Cable is up to about 6 megaBits/2. And the talk about CGIs last week got me feeling experimental - so I got a Rev CGI working (Hello World) in about 10 minutes...I thought it was going to be hard or take a while... http://barncard.com/cgi-bin/hello.cgi -script--- #!revolution on startup put Content-Type: text/plain cr cr repeat with n = 1 to 17 put n Hello World! return end repeat end startup -script--- If you need help... I've got a nice package of docs and the right engine for you to get it running. You don't need a variety of engines, just the right one. I don't know if you'd be better off 'somewhere else'. It's a jungle out there among providers. I know, I've tried many of them. I swear, these guys just get it, provide the latest Open Source tools, their control panel rocks. and they're funny. Your problems with support are strange - have you used your phone call yet? I've always had great email responses within 12 or 13 hours, and they are very helpful... so something's not right with your account. You should use their web-based interface - I think they see it earlier, or can keep track of it better. perhaps you might give them another chance. PS. I get no money or favors for this endorsement. However I think that companies that really try hard to make a good product should be rewarded, so they'll be around when I need them!. Update: - Although people have had success with Rev CGI on DreamHost, I was not able to get it to work (using a variety of engines and following the steps that I've received in email and from the Use-Rev archive). It seems to be dependent on the particular server you're on, whether it will work or not. - Support has not gotten back to me in less than 36 hrs for the four help requests I've made since my earlier post. - Speed of FTP uploads/downloads never improved, in fact they bogged down even more since I made my last post. Uploads got as slow as 300KB/sec. - Everything DreamHost has been down since around 6:30pm Eastern today. My email, my website, even their own home page and control panel. Seems they are no more reliable than my previous provider. :( Looks like I'll be going back to my prior host, ChiHost.com. (I was able to use Rev CGI on ChiHost, no problem.) -- stephen barncard s a n f r a n c i s c o - - - - - - - - - - - - ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: DreamHost In-Depth (was Re: Dreamhost?)
Stephen, As far as upload speed, unless you have a T1 or Frame Relay, you're never going to get more than 300k/second UPLOAD from a residence on even cable! Depends on your cable provider. My Comcast line is 8Mbps down/768Kbps up. DreamHost transfers use about 50% of my bandwidth up, about 70% down. My other host saturates the line either direction. You do know that DSL and cable internet are asymmetrical, right? Having worked as a marketing director for a national DSL provider, yeah I know what I'm talking about. And the talk about CGIs last week got me feeling experimental - so I got a Rev CGI working (Hello World) in about 10 minutes...I thought it was going to be hard or take a while... If you need help... I've got a nice package of docs and the right engine for you to get it running. You don't need a variety of engines, just the right one. Works no problem on ChiHost; can't get it working following same directions on DreamHost. Tried a couple different engines (besides the one that works on my other provider), too. Your problems with support are strange - have you used your phone call yet? [...] You should use their web-based interface - I think they see it earlier, or can keep track of it better. Yes, as mentioned in an earlier post the guy on the phone was very good. But the outage last night (affected a lot of people not just me) is an example where, because the DreamHost panel was down until today, no one could submit a support request. Only a couple of my requests were via replies to email; most were submitted through the web panel. ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: DreamHost In-Depth (was Re: Dreamhost?)
On Jul 18, 2006, at 9:27 AM Jul 18, 2006, Bill Marriott wrote: Stephen, As far as upload speed, unless you have a T1 or Frame Relay, you're never going to get more than 300k/second UPLOAD from a residence on even cable! Depends on your cable provider. My Comcast line is 8Mbps down/ 768Kbps up. DreamHost transfers use about 50% of my bandwidth up, about 70% down. My other host saturates the line either direction. I had the same problem with JaguarPC. They could not saturate my cable modem and blamed the problem on me. I tried a another host and found that the bandwidth was there, but the features were not. I ended up going back to JaguarPC and got a semi dedicated line for $30.00/month and now have the features and speed I need. I think that a lot of these sub $10/month plans have hundreds of accounts on the same server and are not able to handle the growing demands. Mark Talluto -- CANELA Software http://www.canelasoftware.com ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: DreamHost In-Depth (was Re: Dreamhost?)
In general, I love Dreamhost. I recommend it. But I will say that when I compare notes with my colleagues who are on other plans (granted, for the most part more expensive plans) their reports of downtime are significantly less than mine. Just check out http://www.dreamhostsupport.com for the past few days and see the kinds of nightmares at least most Dreamhost users have had to put up with. Now i'm well aware of the fact that a lot of this is or seems to be outside the control of the hosting service. But when they have repeated equipment failures and breakdowns, I want to ask: (1) are they investing in quality hardware or cutting corners; (2) are they placing max load on servers in an effort to make their low pricing profitable rather than leaving some margin for error; (3) is their tech staff up to the job of monitoring hardware for potential failures before they happen? I don't know the answers, but those seem to me to be legit questions. I've asked them. I get repeated assurances that they know what they're doing. But even though that seems to be true most of the time, it is questionable often enough to make me a little guarded at the moment about touting them too loudly. On 7/18/06, Mark Talluto [EMAIL PROTECTED] wrote: On Jul 18, 2006, at 9:27 AM Jul 18, 2006, Bill Marriott wrote: Stephen, As far as upload speed, unless you have a T1 or Frame Relay, you're never going to get more than 300k/second UPLOAD from a residence on even cable! Depends on your cable provider. My Comcast line is 8Mbps down/ 768Kbps up. DreamHost transfers use about 50% of my bandwidth up, about 70% down. My other host saturates the line either direction. I had the same problem with JaguarPC. They could not saturate my cable modem and blamed the problem on me. I tried a another host and found that the bandwidth was there, but the features were not. I ended up going back to JaguarPC and got a semi dedicated line for $30.00/month and now have the features and speed I need. I think that a lot of these sub $10/month plans have hundreds of accounts on the same server and are not able to handle the growing demands. Mark Talluto -- CANELA Software http://www.canelasoftware.com ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution -- ~~ Dan Shafer, Information Product Consultant and Author http://www.shafermedia.com Get my book, Revolution: Software at the Speed of Thought From http://www.shafermediastore.com/tech_main.html ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: DreamHost In-Depth (was Re: Dreamhost?)
I think you mean, http://www.dreamhoststatus.com And yes, lots of outages. Dan Shafer wrote: Just check out http://www.dreamhostsupport.com for the past few days and see the kinds of nightmares at least most Dreamhost users have had to put up with. ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: DreamHost In-Depth (was Re: Dreamhost?)
Update: - Although people have had success with Rev CGI on DreamHost, I was not able to get it to work (using a variety of engines and following the steps that I've received in email and from the Use-Rev archive). It seems to be dependent on the particular server you're on, whether it will work or not. - Support has not gotten back to me in less than 36 hrs for the four help requests I've made since my earlier post. - Speed of FTP uploads/downloads never improved, in fact they bogged down even more since I made my last post. Uploads got as slow as 300KB/sec. - Everything DreamHost has been down since around 6:30pm Eastern today. My email, my website, even their own home page and control panel. Seems they are no more reliable than my previous provider. :( Looks like I'll be going back to my prior host, ChiHost.com. (I was able to use Rev CGI on ChiHost, no problem.) Bill Marriott [EMAIL PROTECTED] wrote in message news:[EMAIL PROTECTED] 1) Well what DO you get in SF? Data, please :) I'm just reporting the facts... six transfers of a large compressed file (3 up, 3 down) at different times of day. Could have something to do with me being in Detroit, not next door to DreamHost's LAX datacenter. 2) What is bulk-loading a list of space-delimited email aliases going to do for me? Where do I bulk-load them to? Doesn't this still require that a) I compose a list of all the aliases I've used over the years and b) update and upload that list every time I cook up a new alias? It's hard to beat going to a site and just typing thissite(at)wjm.org -- zero administration. 3) They claim the reason for not allowing Spam Assassin to work with catch-all addresses is it generates too much spam... but the truth is the spam already exists, it's just dropped when there is no mailbox for it to go to. It's very easy to set the aging on your Spam folder to dump messages after 7 days, 5 days, or what-have-you. And I really loathe having to go to Web Mail to confirm my spam. I'm not saying DreamHost is a bad hosting service. I'm just pointing out the nitty-gritty things that don't work for me... things you can't find out until you actually sign up and use a service. I believe I also said several nice things about them. DreamHost did finally get back to me on the open tickets, including one about the Spam Assassin config. They basically said I had a good point and that I should post a suggestion to see if it got any votes, and b) that I could install my own copy of Spam Assassin in my domain(s) and configure it on my own. I will look into the second option (though the instructions are a little cryptic for me). Stephen Barncard [EMAIL PROTECTED] wrote in message news:[EMAIL PROTECTED] * Transfer speed - My previous host maxes out my cable modem during transfers in either direction. Using FileZilla (excellent free FTP client) I get uploads around 90+ KB/sec and downloads around 95KB/sec to 100KB/sec with my 8000K/768K Comcast connection. DreamHost never went above 70KB/sec uploading and was an anemic 650KB/sec to 700KB/sec when downloading. That's not what I get here in san francisco - consistent fast. And you can bulk-load a space delimited list of email aliases and addresses to forward to, you don't need a lot of mailboxes to do what you mentioned below. I manage over 50 email aliases. Easy. As far as IMAP, I'm sure you can work that out with support. I stand by my support of Dreamhost. ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: DreamHost In-Depth (was Re: Dreamhost?)
On Jul 17, 2006, at 7:07 PM, Bill Marriott wrote: [snip] - Everything DreamHost has been down since around 6:30pm Eastern today. My email, my website, even their own home page and control panel. Seems they are no more reliable than my previous provider. :( Looks like I'll be going back to my prior host, ChiHost.com. (I was able to use Rev CGI on ChiHost, no problem.) http://www.pgware.com/ Brief instructions on how I setup rev for cgi on pgware.com hosting: http://forums.runrev.com/phpBB2/viewtopic.php?t=308 Been a reliable host for me, low prices, cpanel and much more. -Garrett ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: DreamHost In-Depth (was Re: Dreamhost?)
Yeah, Dreamhost has run into a spate of reliability issues of late that have me a bit concerned as well. I'm monitoring the situation, but not very happy at the moment. It seems to take them an inordinately long time on occasion to fix things it seems like they should have been prepared for. On 7/17/06, Garrett Hylltun [EMAIL PROTECTED] wrote: On Jul 17, 2006, at 7:07 PM, Bill Marriott wrote: [snip] - Everything DreamHost has been down since around 6:30pm Eastern today. My email, my website, even their own home page and control panel. Seems they are no more reliable than my previous provider. :( Looks like I'll be going back to my prior host, ChiHost.com. (I was able to use Rev CGI on ChiHost, no problem.) http://www.pgware.com/ Brief instructions on how I setup rev for cgi on pgware.com hosting: http://forums.runrev.com/phpBB2/viewtopic.php?t=308 Been a reliable host for me, low prices, cpanel and much more. -Garrett ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution -- ~~ Dan Shafer, Information Product Consultant and Author http://www.shafermedia.com Get my book, Revolution: Software at the Speed of Thought From http://www.shafermediastore.com/tech_main.html ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: DreamHost In-Depth (was Re: Dreamhost?)
* Transfer speed - My previous host maxes out my cable modem during transfers in either direction. Using FileZilla (excellent free FTP client) I get uploads around 90+ KB/sec and downloads around 95KB/sec to 100KB/sec with my 8000K/768K Comcast connection. DreamHost never went above 70KB/sec uploading and was an anemic 650KB/sec to 700KB/sec when downloading. That's not what I get here in san francisco - consistent fast. And you can bulk-load a space delimited list of email aliases and addresses to forward to, you don't need a lot of mailboxes to do what you mentioned below. I manage over 50 email aliases. Easy. As far as IMAP, I'm sure you can work that out with support. I stand by my support of Dreamhost. sqb - DreamHost allows catch-all addresses as above, and it offers SpamAssassin, but not BOTH. You cannot enable SpamAssassin on any account which has a catch-all address! This means I'm now receiving all the junk email that in the past was being filtered out for me. I can tell you it's very unpleasant. To get around this, I will have to set up discreet email addresses for all those runrev@, apple@, microsoft@, and so on addresses. I probably have 200 of them at this point, some of which I don't even remember. I'll also have to set up a corresponding account within my email client to check each of those discreet addresses. Not only does that make it much harder to implement my previous scheme -- instead of just typing the address and knowing it will get to me, I have to type the address and configure two accounts, one on the server and one on the client (15 minutes wasted) -- but checking for email would take much longer as my client walks through each address/alias. -- stephen barncard s a n f r a n c i s c o - - - - - - - - - - - - ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: DreamHost In-Depth (was Re: Dreamhost?)
FWIW I use iPowerWeb for some of our hosting. We also have a dedicated half-rack at our DataCenter nearby. The thing I like the most about iPowerWeb is you 1) have a 24hr ph number, and 2) they also have 24 hour chat support. -Chipp ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: DreamHost In-Depth (was Re: Dreamhost?)
I understand, I think, why they can't or won't run SpamAssassin on an account with a catch-all address. But on the other points you raise here, Bill, my experience is much more positive for the most part. -- ~~ Dan Shafer, Information Product Consultant and Author http://www.shafermedia.com Get my book, Revolution: Software at the Speed of Thought From http://www.shafermediastore.com/tech_main.html ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: DreamHost In-Depth (was Re: Dreamhost?)
1) Well what DO you get in SF? Data, please :) I'm just reporting the facts... six transfers of a large compressed file (3 up, 3 down) at different times of day. Could have something to do with me being in Detroit, not next door to DreamHost's LAX datacenter. 2) What is bulk-loading a list of space-delimited email aliases going to do for me? Where do I bulk-load them to? Doesn't this still require that a) I compose a list of all the aliases I've used over the years and b) update and upload that list every time I cook up a new alias? It's hard to beat going to a site and just typing thissite(at)wjm.org -- zero administration. 3) They claim the reason for not allowing Spam Assassin to work with catch-all addresses is it generates too much spam... but the truth is the spam already exists, it's just dropped when there is no mailbox for it to go to. It's very easy to set the aging on your Spam folder to dump messages after 7 days, 5 days, or what-have-you. And I really loathe having to go to Web Mail to confirm my spam. I'm not saying DreamHost is a bad hosting service. I'm just pointing out the nitty-gritty things that don't work for me... things you can't find out until you actually sign up and use a service. I believe I also said several nice things about them. DreamHost did finally get back to me on the open tickets, including one about the Spam Assassin config. They basically said I had a good point and that I should post a suggestion to see if it got any votes, and b) that I could install my own copy of Spam Assassin in my domain(s) and configure it on my own. I will look into the second option (though the instructions are a little cryptic for me). Stephen Barncard [EMAIL PROTECTED] wrote in message news:[EMAIL PROTECTED] * Transfer speed - My previous host maxes out my cable modem during transfers in either direction. Using FileZilla (excellent free FTP client) I get uploads around 90+ KB/sec and downloads around 95KB/sec to 100KB/sec with my 8000K/768K Comcast connection. DreamHost never went above 70KB/sec uploading and was an anemic 650KB/sec to 700KB/sec when downloading. That's not what I get here in san francisco - consistent fast. And you can bulk-load a space delimited list of email aliases and addresses to forward to, you don't need a lot of mailboxes to do what you mentioned below. I manage over 50 email aliases. Easy. As far as IMAP, I'm sure you can work that out with support. I stand by my support of Dreamhost. sqb - DreamHost allows catch-all addresses as above, and it offers SpamAssassin, but not BOTH. You cannot enable SpamAssassin on any account which has a catch-all address! This means I'm now receiving all the junk email that in the past was being filtered out for me. I can tell you it's very unpleasant. To get around this, I will have to set up discreet email addresses for all those runrev@, apple@, microsoft@, and so on addresses. I probably have 200 of them at this point, some of which I don't even remember. I'll also have to set up a corresponding account within my email client to check each of those discreet addresses. Not only does that make it much harder to implement my previous scheme -- instead of just typing the address and knowing it will get to me, I have to type the address and configure two accounts, one on the server and one on the client (15 minutes wasted) -- but checking for email would take much longer as my client walks through each address/alias. -- stephen barncard s a n f r a n c i s c o - - - - - - - - - - - - ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
