Re: SA Timed out..

2010-06-09 Thread Alex
Hi,

> The reported stackdump just shows a routine that was executing at
> the time when timer expired. It often shows the problem section
> (like a database access), but may just show an innocent bystander
> code which happened to be normally executing at the time.

Great, thanks. How about from a poorly-written rule that's consuming
CPU cycles or deadlocked in some way?

Thanks,
Alex


Re: SA Timed out..

2010-06-09 Thread Mark Martinec
Alex,

> I have a server that's frequently pretty busy during the day, and just
> started to notice these messages periodically:
> 
> Jun  8 13:35:39 mail01 amavis[28784]: (28784-272) SA TIMED OUT,
> backtrace: at /usr/lib/perl5/5.6.0/i386-linux/IO/Select.pm line
> 104\n\tIO::Select::can_read('IO::Select=ARRAY(0xe3ea068)', 10) called
> at /usr/lib/perl5/site_perl/5.6.0/i386-linux/Net/DNS/Resolver/Base.pm
> line
> 668\n\tNet::DNS::Resolver::Base::send_udp('Net::DNS::Resolver=HASH(0xe392b
> a4)', 'Net::DNS::Packet=HASH(0xe39f5d0)',
> '(m-v...@^@^...@^@^...@^@^...@^@^fpro164^itenaccave^cc...@^@^...@^a') [...]
> 
> Is this a result of the server being too busy to process the request,
> or one of the services that it uses, such as a DNSBL, not responding
> in time? How can I troubleshoot this?

The reported stackdump just shows a routine that was executing at
the time when timer expired. It often shows the problem section
(like a database access), but may just show an innocent bystander
code which happened to be normally executing at the time.

If it happens often, check which code sections are reported
often. If it usually shows the same or closely related routine,
then a problem may indeed be there or close. If the reported
routines appear random, then your host is just generally overloaded.

Slow or dead DNSBL and URIBL servers/blacklists are normally not
a problem, as the time limiting on DNS replies works very well
in SA 3.3.* and 3.2.5. Regardless, a locally running caching DNS
server is almost a must with any substantial amount of mail traffic.

  Mark


Re: SA timed out

2007-11-01 Thread Robert Fitzpatrick

On Thu, 2007-11-01 at 16:28 -0400, Daryl C. W. O'Shea wrote:
> Robert Fitzpatrick wrote:
> > I have the following error message in the logs, didn't even notice until
> > tracking down an email for a user today, but been happening in all my
> > logs back the last week. All three servers running mail filtering to
> > pgsql db have this error including the server which hosts the db. I find
> > no problems with filtering and BAYES scoring seems to be working and is
> > tagging messages fine. So, I assume this means the learning part is not
> > working? However, looking at bayes_var in the db, I see token, spam and
> > ham counts all updating from AWL I assume. Can someone offer feedback to
> > help determine what exactly is the issue at hand? Thanks in advance.
> 
> I don't have the time to compare the backtrace to the actual code, so 
> I'll guess instead.  Disable bayes_auto_expire and see if the errors go 
> away.  It's probably bayes expiries taking longer than the amavis 
> timeout limit.

Thanks for the response. I did not have the setting defined in local.cf,
I added 'bayes_auto_expire 0' and it is still happening. I am using
Postfix + Maia mailguard, which is a amavisd-new 2.2 product. I made the
change and restarted amavisd.

-- 
Robert



Re: SA timed out

2007-11-01 Thread Daryl C. W. O'Shea

Robert Fitzpatrick wrote:

I have the following error message in the logs, didn't even notice until
tracking down an email for a user today, but been happening in all my
logs back the last week. All three servers running mail filtering to
pgsql db have this error including the server which hosts the db. I find
no problems with filtering and BAYES scoring seems to be working and is
tagging messages fine. So, I assume this means the learning part is not
working? However, looking at bayes_var in the db, I see token, spam and
ham counts all updating from AWL I assume. Can someone offer feedback to
help determine what exactly is the issue at hand? Thanks in advance.


I don't have the time to compare the backtrace to the actual code, so 
I'll guess instead.  Disable bayes_auto_expire and see if the errors go 
away.  It's probably bayes expiries taking longer than the amavis 
timeout limit.


Daryl



Re: SA TIMED OUT

2006-12-05 Thread Theo Van Dinter
On Tue, Dec 05, 2006 at 06:42:01PM +0100, Stefan Jakobs wrote:
> Here an other hint:
> Every day I execute the following command and force an expire of the Bayes DB:
> /usr/bin/sa-learn --dbpath /var/amavis/.spamassassin 
> -p  /var/amavis/.spamassassin/user_prefs  -u vscan --force-expire
> 
> In local.cf I have the following entries:
> bayes_auto_expire 1
> 
> Can this be the reason for the Time out?

If you run an expire daily via cron, I would disable the auto-expiry.  Expire
runs can definitely cause timeouts since they take a while to run (SQL is
faster than DBM fwiw), but your messages indicated the problem was locking as
opposed to expiry.

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Re: SA TIMED OUT

2006-12-05 Thread Stefan Jakobs
Am Dienstag, 5. Dezember 2006 18:16 schrieb Theo Van Dinter:
> On Tue, Dec 05, 2006 at 06:11:56PM +0100, Stefan Jakobs wrote:
> > > > 71\n\tMail::SpamAssassin::Locker::jittery_one_second_sleep('Mail::Spa
> > > >mAss assin::Locker::UnixNFSSafe=HASH(0x9747010)')
> > >
> > > Are you using NFS?  If not, switch to flock.
> >
> > No, I don't use NFS. What do you mean with "switch to flock"?
>
> This doesn't necessarily solve your problem, but you should switch the SA
> lock method to flock ala:
>
> lock_method flock

Good, I will try this.

> it's better, but only works on non-network FS.

Here an other hint:
Every day I execute the following command and force an expire of the Bayes DB:
/usr/bin/sa-learn --dbpath /var/amavis/.spamassassin 
-p  /var/amavis/.spamassassin/user_prefs  -u vscan --force-expire

In local.cf I have the following entries:
bayes_auto_expire 1
bayes_expiry_max_db_size 300
bayes_journal_max_size 102400

Can this be the reason for the Time out?

Thanks, Stefan


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Re: SA TIMED OUT

2006-12-05 Thread Theo Van Dinter
On Tue, Dec 05, 2006 at 06:11:56PM +0100, Stefan Jakobs wrote:
> > > 71\n\tMail::SpamAssassin::Locker::jittery_one_second_sleep('Mail::SpamAss
> > >assin::Locker::UnixNFSSafe=HASH(0x9747010)')
> >
> > Are you using NFS?  If not, switch to flock.
> 
> No, I don't use NFS. What do you mean with "switch to flock"?

This doesn't necessarily solve your problem, but you should switch the SA lock
method to flock ala:

lock_method flock

it's better, but only works on non-network FS.

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Re: SA TIMED OUT

2006-12-05 Thread Stefan Jakobs
Am Dienstag, 5. Dezember 2006 16:12 schrieb Theo Van Dinter:
> On Tue, Dec 05, 2006 at 04:06:17PM +0100, Stefan Jakobs wrote:
> > Dec  5 15:32:58 server amavis[23505]: (23505-01-24) SA TIMED OUT,
> > backtrace: at /usr/lib/perl5/site_perl/5.8.0/Mail/SpamAssassin/Locker.pm
> > line 71\n\teval {...} called at
> > /usr/lib/perl5/site_perl/5.8.0/Mail/SpamAssassin/Locker.pm
>
> That's not very nice.
>
> > 71\n\tMail::SpamAssassin::Locker::jittery_one_second_sleep('Mail::SpamAss
> >assin::Locker::UnixNFSSafe=HASH(0x9747010)')
>
> Are you using NFS?  If not, switch to flock.

No, I don't use NFS. What do you mean with "switch to flock"?

> > Does anybody know where the problem is?
>
> Amavis decides that it's tired of waiting for SA, which is waiting to write
> to the Bayes DB.

Bye Stefan


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Re: SA TIMED OUT

2006-12-05 Thread Theo Van Dinter
On Tue, Dec 05, 2006 at 04:06:17PM +0100, Stefan Jakobs wrote:
> Dec  5 15:32:58 server amavis[23505]: (23505-01-24) SA TIMED OUT, backtrace: 
> at /usr/lib/perl5/site_perl/5.8.0/Mail/SpamAssassin/Locker.pm line 71\n\teval 
> {...} called at /usr/lib/perl5/site_perl/5.8.0/Mail/SpamAssassin/Locker.pm 

That's not very nice.

> 71\n\tMail::SpamAssassin::Locker::jittery_one_second_sleep('Mail::SpamAssassin::Locker::UnixNFSSafe=HASH(0x9747010)')
>  

Are you using NFS?  If not, switch to flock.

> Does anybody know where the problem is?

Amavis decides that it's tired of waiting for SA, which is waiting to write to
the Bayes DB.

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Re: SA TIMED OUT message debian sarge (new error)

2006-11-03 Thread Mark Martinec
Simon,

> Looks like ive solved one issue, and another crops up!... I think that
> i may need to move to a mysql storage engine here? approx 17,000
> messages a day incoming on this server.
> Any pointers here? - Thanks!!
>
> Nov  4 11:39:40 mx1 amavis[32148]: (32148-07) SA TIMED OUT, backtrace:
> at /usr/share/perl5/Mail/SpamAssassin/DBBasedAddrList.pm line 171
> ... /usr/share/perl5/Mail/SpamAssassin/AutoWhitelist.pm line 134
> ... /usr/share/perl5/Mail/SpamAssassin/Plugin/AWL.pm line 355

Move AWL to SQL, if you haven't already. It is not too bad to start
from scratch with an empty AWL database, it is probably not worth
salvaging your existing AWL.

  Mark


RE: SA TIMED OUT message debian sarge (new error)

2006-11-03 Thread Gary V

Hi There,

Looks like ive solved one issue, and another crops up!... I think that
i may need to move to a mysql storage engine here? approx 17,000
messages a day incoming on this server.

Any pointers here? - Thanks!!

Nov  4 11:39:40 mx1 amavis[32148]: (32148-07) SA TIMED OUT, backtrace:
at /usr/share/perl5/Mail/SpamAssassin/DBBasedAddrList.pm line
171\n\teval {...} called at /usr/share/perl5/Ma
il/SpamAssassin/DBBasedAddrList.pm line
171\n\tMail::SpamAssassin::DBBasedAddrList::remove_entry('Mail::SpamAssassin::DBBasedAddrList=HASH(0xa881df0)',
'HASH(0xa6bc474)') called at
/usr/share/perl5/Mail/SpamAssassin/AutoWhitelist.pm line
134\n\tMail::SpamAssassin::AutoWhitelist::check_address('Mail::SpamAssassin::AutoWhitelist=HASH(0xa87eba8)',
'[EMAIL PROTECTED]
adv.com', 82.227.79.148) called at
/usr/share/perl5/Mail/SpamAssassin/Plugin/AWL.pm line 355\n\teval
{...} called at /usr/share/perl5/Mail/SpamAssassin/Plugin/AWL.pm line
351\n\tMa
il::SpamAssassin::Plugin::AWL::check_from_in_auto_whitelist('Mail::SpamAssassin::Plugin::AWL=HASH(0xa09da08)',
'Mail::SpamAssassin::PerMsgStatus=HASH(0xa67060c)') called at (eval 2
80) line 7\n\tMail::SpamAssassin::PerMsgStatus::check_f...


This could be simply what spamassassin was doing at the point you ran out of 
time. One possible reason for timeouts is sa-learn is running an expiry, and 
possibly learning a message at the same time. The Debian package of 
amavisd-new has a cron entry that runs --force-expire once a day 
(/etc/cron.daily/amavisd-new). You can disable opportunistic expiry by 
setting:

bayes_auto_expire 0
in local.cf, but MAKE SURE the script works or Bayes will grow forever. 
Simply run it. If it takes a minute to run, it's very likely working. The 
script may be outdated also. The important part should read something like:

su - amavis -c '/usr/bin/sa-learn --sync --force-expire >/dev/null'

Moving to MySQL helps considerably:
http://www200.pair.com/mecham/spam/debian-spamassassin-sql.html

Gary V

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Re: SA TIMED OUT message debian sarge

2006-11-03 Thread Simon

On 11/3/06, Mark Martinec <[EMAIL PROTECTED]> wrote:

On Friday November 3 2006 05:23, Matt Kettler wrote:
> I believe the option is $sa_timeout
> Not sure what the default is, probably 30. Which should be enough to
> prevent that problem, unless you have a LOT of sa instances contending
> for the AWL database.
> Try adding a $sa_timeout = 60 to your Amavisd.conf and  lock_method
> flock to your spamassassin/local.cf (if you don't use NFS for DB storage.)


Thanks for all the replies on this topic.. With a combination of the
answers, i *seem* to have it sorted as well as a couple of good hints
to increase speed etc.

Thanks again.


Re: SA TIMED OUT message debian sarge

2006-11-03 Thread Mark Martinec
On Friday November 3 2006 05:23, Matt Kettler wrote:
> I believe the option is $sa_timeout
> Not sure what the default is, probably 30. Which should be enough to
> prevent that problem, unless you have a LOT of sa instances contending
> for the AWL database.
> Try adding a $sa_timeout = 60 to your Amavisd.conf and  lock_method
> flock to your spamassassin/local.cf (if you don't use NFS for DB storage.)

A note for the archive:
  $sa_timeout is relevant primarily for versions older than 2.4.0.
  SA allowed time is now controlled primarily through $child_timeout,
  which defaults to 8 minutes, 2/3 of that is 5+ minutes.

The 2.4.0 release notes say:

- added ability to kill externally running decoder process or a command-line
  virus scanner process if running for too long; ...;  allowed time is
  calculated as 2/3 of the remaining time (initially at $child_timeout),
  but at least 10 seconds;

- use the same timeout calculation as above for calls to SA, taking
  $sa_timeout instead if that value is bigger than the calculated time,
  thus making $sa_timeout pretty much redundant;

Mark


Re: SA TIMED OUT message debian sarge

2006-11-02 Thread Matt Kettler
Simon wrote:
> On 11/3/06, Matt Kettler <[EMAIL PROTECTED]> wrote:
>> Simon wrote:
>> > Hi There,
>> >
>> > Using spamassassin 3.1.3-0bpo1 from backports.org on debian sarge. We
>> > did have the standard 3.0.x sarge package. Using amavis-new to call
>> > spamassassin and after upgrading spamassassin we are now getting these
>> > messages in the mail.log. Would someone please be able to assist in
>> > where to go with this one?
>>
>> Looks like for some reason a SA instance couldn't get a lock on the AWL
>> database to update it before amavis killed it.
>>
>> Provided you don't have your bayes or AWL stored on an NFS share, you
>> might consider switching to lock_method flock. That will speed up
>> lock/release operations.
>>
>> However, it's very strange that it timed out locking the AWL.. Normally
>> SA processes aren't in the AWL very long.
>>
>> Is your amavis set with an abnormally short timeout for SA?
>
> Hmm.. Where do find this setting in my amavis conf file? These are the
> current settings:
I believe the option is $sa_timeout

Not sure what the default is, probably 30. Which should be enough to
prevent that problem, unless you have a LOT of sa instances contending
for the AWL database.

Try adding a $sa_timeout = 60 to your Amavisd.conf and  lock_method
flock to your spamassassin/local.cf (if you don't use NFS for DB storage.)





Re: SA TIMED OUT message debian sarge

2006-11-02 Thread Gary V


Is your amavis set with an abnormally short timeout for SA?


Hmm.. Where do find this setting in my amavis conf file?


The default is 30 seconds (at least in older versions of amavisd-new). You 
can add:


$sa_timeout = 50;

As Matt says, 'lock_method flock' will also help. Are you using Pyzor? If 
so, changing to the mirror will also help:


echo "82.94.255.100:24441" > /var/lib/amavis/.pyzor/servers

Gary V

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Re: SA TIMED OUT message debian sarge

2006-11-02 Thread Simon

On 11/3/06, Matt Kettler <[EMAIL PROTECTED]> wrote:

Simon wrote:
> Hi There,
>
> Using spamassassin 3.1.3-0bpo1 from backports.org on debian sarge. We
> did have the standard 3.0.x sarge package. Using amavis-new to call
> spamassassin and after upgrading spamassassin we are now getting these
> messages in the mail.log. Would someone please be able to assist in
> where to go with this one?

Looks like for some reason a SA instance couldn't get a lock on the AWL
database to update it before amavis killed it.

Provided you don't have your bayes or AWL stored on an NFS share, you
might consider switching to lock_method flock. That will speed up
lock/release operations.

However, it's very strange that it timed out locking the AWL.. Normally
SA processes aren't in the AWL very long.

Is your amavis set with an abnormally short timeout for SA?


Hmm.. Where do find this setting in my amavis conf file? These are the
current settings:

$sa_tag_level_deflt  = 0.0;  # add spam info headers if at, or above that level
$sa_tag2_level_deflt = 4.0; # add 'spam detected' headers at that level
$sa_kill_level_deflt = 5.0; # triggers spam evasive actions
$sa_dsn_cutoff_level = 999;   # spam level beyond which a DSN is not sent

$sa_mail_body_size_limit = 200*1024; # don't waste time on SA if mail is larger
$sa_local_tests_only = 0;# only tests which do not require internet access?
$sa_auto_whitelist = 1;  # turn on AWL in SA 2.63 or older (irrelevant
# for SA 3.0, cf option is 'use_auto_whitelist')

Thanks!


Re: SA TIMED OUT message debian sarge

2006-11-02 Thread Matt Kettler
Simon wrote:
> Hi There,
>
> Using spamassassin 3.1.3-0bpo1 from backports.org on debian sarge. We
> did have the standard 3.0.x sarge package. Using amavis-new to call
> spamassassin and after upgrading spamassassin we are now getting these
> messages in the mail.log. Would someone please be able to assist in
> where to go with this one?

Looks like for some reason a SA instance couldn't get a lock on the AWL
database to update it before amavis killed it.

Provided you don't have your bayes or AWL stored on an NFS share, you
might consider switching to lock_method flock. That will speed up
lock/release operations.

However, it's very strange that it timed out locking the AWL.. Normally
SA processes aren't in the AWL very long.

Is your amavis set with an abnormally short timeout for SA?



Re: SA TIMED OUT

2006-10-27 Thread M. Lewis

Gary V wrote:

spamassassin -D --lint is giving me an error:
[2533] warn: config: failed to parse line, skipping: dcc_timeout 18


BTW, as Matt says, your DNS may be slow. If DCC doesn't respond within 
10 seconds, I would imagine it's unlikely it will respond - so I 
wouldn't waste time waiting around another 8 seconds. Many people find a 
local caching DNS server really helps on net tests.


Gary V


Yes, I have been using a caching NS prior to rebuilding the machine 
yesterday. I simply forgot to turn it on this time. Duh.


Thanks,
Mike


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Re: SA TIMED OUT

2006-10-27 Thread M. Lewis


Gary V wrote:
I upgraded to SA 3.1.4 last night and now I have two issues that I'm 
trying to resolve:


(1)
spamassassin -D --lint is giving me an error:
[2533] warn: config: failed to parse line, skipping: dcc_timeout 18



You need to enable (uncomment) the DCC plugin in v310.pre


Done and the error is gone now.





(2)
In the logs I'm seeing a good number of the following type of entry:
Oct 27 15:40:21 moe amavis[2548]: (02548-01-2) (!)SA TIMED OUT, 
backtrace: at <...>


I've checked the archives and maybe I missed something, but I wasn't 
able to find anything that seemed relavent.


Thanks for any pointers.
Mike


The newer version takes longer to scan (quite noticable on a low powered 
system). Newer versions of amavisd-new allow scans to take longer 
without timomg out where older versions have a default of $sa_timeout = 
30; which should be included in amavisd.conf and raised to something 
like 60 seconds. I also suggest moving Bayes to SQL, and if not, then 
set lock_method = flock in local.cf if appropriate.
http://spamassassin.apache.org/full/3.1.x/doc/Mail_SpamAssassin_Conf.html#miscellaneous_options 


Thanks Gary for the explanation. I will check into all of these.

Thanks,
Mike





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Re: SA TIMED OUT

2006-10-27 Thread M. Lewis

Matt Kettler wrote:

M. Lewis wrote:

I upgraded to SA 3.1.4 last night and now I have two issues that I'm
trying to resolve:

(1)
spamassassin -D --lint is giving me an error:
[2533] warn: config: failed to parse line, skipping: dcc_timeout 18

If you've not edited /etc/mail/spamassassin/v310.pre to load the dcc
plugin, dcc is disabled by default (it's not free for everyone to use,
so disabled pending your decision that your use falls under DCC's
license.. most folks do, but check the license.

Without any DCC support loaded, the dcc_timeout option is meaningless to SA.



This was indeed the problem. Error gone now.





(2)
In the logs I'm seeing a good number of the following type of entry:
Oct 27 15:40:21 moe amavis[2548]: (02548-01-2) (!)SA TIMED OUT,
backtrace: at
/usr/lib/perl5/vendor_perl/5.8.8/Mail/SpamAssassin/DnsResolver.pm line
363\n\teval {...} called at



Sounds like your DNS is slow, and you've got a short  $sa_timeout in
your amavis configs. But I'm no amavis expert.


Actually I rebuilt this machine last night and forgot to turn on the 
cacheing NS. That made a difference!


Thanks Matt!


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RE: SA TIMED OUT

2006-10-27 Thread Gary V

spamassassin -D --lint is giving me an error:
[2533] warn: config: failed to parse line, skipping: dcc_timeout 18


BTW, as Matt says, your DNS may be slow. If DCC doesn't respond within 10 
seconds, I would imagine it's unlikely it will respond - so I wouldn't waste 
time waiting around another 8 seconds. Many people find a local caching DNS 
server really helps on net tests.


Gary V

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RE: SA TIMED OUT

2006-10-27 Thread Gary V
I upgraded to SA 3.1.4 last night and now I have two issues that I'm trying 
to resolve:


(1)
spamassassin -D --lint is giving me an error:
[2533] warn: config: failed to parse line, skipping: dcc_timeout 18



You need to enable (uncomment) the DCC plugin in v310.pre


(2)
In the logs I'm seeing a good number of the following type of entry:
Oct 27 15:40:21 moe amavis[2548]: (02548-01-2) (!)SA TIMED OUT, backtrace: 
at <...>


I've checked the archives and maybe I missed something, but I wasn't able 
to find anything that seemed relavent.


Thanks for any pointers.
Mike


The newer version takes longer to scan (quite noticable on a low powered 
system). Newer versions of amavisd-new allow scans to take longer without 
timomg out where older versions have a default of $sa_timeout = 30; which 
should be included in amavisd.conf and raised to something like 60 seconds. 
I also suggest moving Bayes to SQL, and if not, then set lock_method = flock 
in local.cf if appropriate.

http://spamassassin.apache.org/full/3.1.x/doc/Mail_SpamAssassin_Conf.html#miscellaneous_options

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Re: SA TIMED OUT

2006-10-27 Thread Matt Kettler
M. Lewis wrote:
>
> I upgraded to SA 3.1.4 last night and now I have two issues that I'm
> trying to resolve:
>
> (1)
> spamassassin -D --lint is giving me an error:
> [2533] warn: config: failed to parse line, skipping: dcc_timeout 18
If you've not edited /etc/mail/spamassassin/v310.pre to load the dcc
plugin, dcc is disabled by default (it's not free for everyone to use,
so disabled pending your decision that your use falls under DCC's
license.. most folks do, but check the license.

Without any DCC support loaded, the dcc_timeout option is meaningless to SA.

>
>
> (2)
> In the logs I'm seeing a good number of the following type of entry:
> Oct 27 15:40:21 moe amavis[2548]: (02548-01-2) (!)SA TIMED OUT,
> backtrace: at
> /usr/lib/perl5/vendor_perl/5.8.8/Mail/SpamAssassin/DnsResolver.pm line
> 363\n\teval {...} called at
>

Sounds like your DNS is slow, and you've got a short  $sa_timeout in
your amavis configs. But I'm no amavis expert.