Re: Apple watch and sleep focus

['Angie Nutt' via VIPhone]

I’m glad that mystery is solved. Actually, I should have twigged I suppose 
because when I first started using sleep focus just before Christmas I noticed 
the display darkens; I can see a tiny bit. I noticed the display come to life 
when tapping the watch. I perhaps should have twigged that I needed to tap it 
once to wake and then twice to get the vibrations.

All the best
Angie


> On 3 Jan 2024, at 20:43, Sieghard Weitzel  wrote:
> 
> Yes, I received another message from Apple Accessibility yesterday where this 
> was also explained. I assume this was sent on to a higher level because the 
> first response I received simply stated what the support article said which 
> is a 1-finger double tap for hours and minutes and a 1-finger triple tap for 
> just minutes. In fact, they even pointed out " If the watch is awake, place 
> your palm over the watch face to put it to sleep or if Wake on Wrist Raise is 
> turned on, turn your wrist downwards and then perform the one-finger double 
> tap. We tested this with a Sleep Focus enabled and managed to get the same 
> results".
> Below is the entire conversation I had regarding this starting with my 
> initial message, their reply, my response and then the second message where 
> they state an additional tap is required if any type of focus is active:
> 
> From: Apple Accessibility 
> Sent: Wednesday, December 20, 2023 11:39 AM
> To:  siegh...@outlook.com
> Subject: Re: RE: Haptic time on /apple Watch
> 
> Hello Sieghard,
> 
> Expected behavior with Taptic Time while VoiceOver is enabled is to use a 
> one-finger double tap to feel hours and minutes, or a one-finger triple tap 
> for just the minutes.
> This is with the screen locked.
> If the watch is awake, place your palm over the watch face to put it to sleep 
> or if Wake on Wrist Raise is turned on, turn your wrist downwards and then 
> perform the one-finger double tap. We tested this with a Sleep Focus enabled 
> and managed to get the same results.
> 
> If you are receiving different results when trying these above steps, we 
> recommend partnering with a member of our AppleCare Accessibility Support 
> team to further troubleshoot. If they are unable to resolve the concern 
> through troubleshooting, then they can escalate their findings to the 
> appropriate teams for further investigation.
> 
> You will find the contact information for the team in the following support 
> article:
> https://support.apple.com/HT209585
> 
> Sincerely,
> Apple Accessibility
> 
> On Dec 20, 2023, at 2:42 PM, Sieghard Weitzel  wrote:
> I will contact somebody because as I said, I consistently get the behaviour I 
> described, i.e. if sleep focus is enabled a 1-finger double tap does nothing 
> and I am sure my watch/screen is asleep.
> 
> From: Apple Accessibility  
> Sent: Tuesday, January 2, 2024 1:43 PM
> To: siegh...@outlook.com
> Subject: Re: RE: RE: Haptic time on /apple Watch
> 
> Hello Sieghard,
> 
> We wanted to quickly follow up and clarify that in order to use Taptic Time 
> in any of the Focus modes that turn of the display, like the  Sleep Focus 
> does, you will need to tap the screen once to wake it before performing the 
> double-tap for Taptic Time. The gesture should be performed as “one, one-two” 
> in a relatively quick manner.
> 
> Sincerely,
> Apple Accessibility
> 
> On Jan 02, 2024, at 8:04 PM, Sieghard Weitzel  wrote:
> Thanks, that is my experience, it would be a good idea if your support 
> article about haptic time would be updated to reflect this.
> I don’t use Zoom of any sort, but I believe some gestures are also different 
> when Zoom is enabled so if that is the case with haptic time this should also 
> be mentioned.
> 
> From: Apple Accessibility  
> Sent: Wednesday, January 3, 2024 10:19 AM
> To: siegh...@outlook.com
> Subject: Re: RE: RE: RE: Haptic time on /apple Watch
> 
> Hello Sieghard,
> 
> We’d be more than happy to request an update to our support article that will 
> reflect this information and will ensure this request reaches the appropriate 
> teams.
> 
> Sincerely,
> Apple Accessibility
> 
> 
> -Original Message-
> From: 'Angie Nutt' via VIPhone  
> Sent: Wednesday, January 3, 2024 2:13 AM
> To: 'Angie Nutt' via VIPhone 
> Subject: Apple watch and sleep focus
> 
> Hi all,
> 
> I got a reply from Apple accessibility and actually, three taps is correct as 
> you have to tap it once to wake it up. Hope that clarifies it; it’s not a bug.
> 
> All the best
> Angie
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 

Apple watch and sleep focus

['Angie Nutt' via VIPhone]

Hi all,

I got a reply from Apple accessibility and actually, three taps is correct as 
you have to tap it once to wake it up. Hope that clarifies it; it’s not a bug.

All the best
Angie

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/109FE714-D6B2-43D1-96E5-788D5ED6E4E0%40comproom.co.uk.

Re: Apple accessibility reply regarding haptic time on Apple Watch

['Angie Nutt' via VIPhone]

Have just sent an email to Apple; I’m very curious to know why this should be 
happening. I wonder if we will ever know.

All the best
Angie

> On 27 Dec 2023, at 18:23, Sieghard Weitzel  wrote:
> 
> Angie, it would be very helpful if you could send an email to 
> accessibil...@apple.com <mailto:accessibil...@apple.com> and tell them that 
> you also experience this. Which watch do you have?
> You can even mention my name and that this has come on an email group for 
> Voiceover users and that you are confirming the same behaviour.
> Just make sure you also include the watch model you have.
>  
> From: 'Angie Nutt' via VIPhone  
> Sent: Wednesday, December 27, 2023 8:14 AM
> To: viphone@googlegroups.com
> Subject: Re: Apple accessibility reply regarding haptic time on Apple Watch
>  
> Nor for me: I find I have to triple tap for hours and minutes while in sleep 
> focus; I don’t mind that but if it’s not supposed to do that, rather curious.
>  
> All the best
> Angie
> 
> 
> On 25 Dec 2023, at 05:54, Sieghard Weitzel  <mailto:siegh...@live.ca>> wrote:
>  
> Except that according to Apple they can’t reproduce my issue, according to 
> them it should simply be a double and triple tap regardless whether sleep 
> focus is on r not and it is definitely not like that for me.
>  
> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
> mailto:viphone@googlegroups.com>> On Behalf Of 
> Richard Turner
> Sent: Sunday, December 24, 2023 10:31 AM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: Re: Apple accessibility reply regarding haptic time on Apple Watch
>  
> I agree.
> I find it mostly consistent. The sleep focus issue is similar to what happens 
> to voiceover on the phone or wherever if Zoom is also on. A couple gestures 
> have to add an extra gesture to function.
> And I copied that actually from the phone watch app under Clock haptic  time.
>  
> Richard, USA
> “Grandma always told us, “Be careful when you pray for patience. God stores 
> it on the other side of Hell and you will have to go through Hell to get it.”
> -- Cedrick Bridgeforth
>  
> My web site: https://www.turner42.com/ <https://www.turner42.com/>
>  
> 
> 
> 
> 
> 
> 
> On Dec 24, 2023, at 10:18 AM, Sieghard Weitzel  <mailto:siegh...@live.ca>> wrote:
> 
>  
> I assume you copied this from the Apple support article. The problem is that 
> for Voiceover users the experience seems somewhat inconsistent, for some the 
> described double and triple tab seem to work all the time and reliably, 
> others say they can’t get it to work at all and as I explained, for me the 
> double and tirple ta work very consistently during the day, but at night when 
> my sleep focus kicks in I have to use a triple and quadruple tap. Once again, 
> I have tested and confirmed this now over and over for days on end and it 
> probably works for me 99% of the time, but with the excdeption of having to 
> add 1 tap when sleep focus is on.
>  
> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
> mailto:viphone@googlegroups.com>> On Behalf Of 
> Richard Turner
> Sent: Sunday, December 24, 2023 10:08 AM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: Re: Apple accessibility reply regarding haptic time on Apple Watch
>  
>  
> When Apple Watch is in Silent Mode, tap and hold 2 fingers on the watch face 
> to feel a haptic version of the time.
>  
> When VoiceOver is on, double-tap to feel hours and minutes. Triple-tap to 
> feel minutes only. below is the hint in the Watch app on the phone for haptic 
> time, I assume the first part is referring to when voiceover is off.
>  
>  
> Richard, USA
> “Grandma always told us, “Be careful when you pray for patience. God stores 
> it on the other side of Hell and you will have to go through Hell to get it.”
> -- Cedrick Bridgeforth
>  
> My web site: https://www.turner42.com/ <https://www.turner42.com/>
>  
> 
> 
> 
> 
> 
> 
> 
> 
> On Dec 24, 2023, at 9:56 AM, Sieghard Weitzel  <mailto:siegh...@live.ca>> wrote:
> 
>  
> It is of course normal that it won’t work with Voiceover turned off. 
> Apparently there is a gesture for haptic time for non-Voiceover users, but 
> it’s not a 1-finger double or triple tap.
>  
>  
>  
> From:viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
> mailto:viphone@googlegroups.com>>On Behalf Of Tom 
> Rash
> Sent: Sunday, December 24, 2023 5:01 AM
> To: Viphone mailto:viphone@googlegroups.com>>
> Subject: Re: Apple accessibility reply regarding haptic time on Appl

Re: Apple accessibility reply regarding haptic time on Apple Watch

['Angie Nutt' via VIPhone]

I have Watch 8.

All the best
Angie

> On 27 Dec 2023, at 18:23, Sieghard Weitzel  wrote:
> 
> Angie, it would be very helpful if you could send an email to 
> accessibil...@apple.com <mailto:accessibil...@apple.com> and tell them that 
> you also experience this. Which watch do you have?
> You can even mention my name and that this has come on an email group for 
> Voiceover users and that you are confirming the same behaviour.
> Just make sure you also include the watch model you have.
>  
> From: 'Angie Nutt' via VIPhone  
> Sent: Wednesday, December 27, 2023 8:14 AM
> To: viphone@googlegroups.com
> Subject: Re: Apple accessibility reply regarding haptic time on Apple Watch
>  
> Nor for me: I find I have to triple tap for hours and minutes while in sleep 
> focus; I don’t mind that but if it’s not supposed to do that, rather curious.
>  
> All the best
> Angie
> 
> 
> On 25 Dec 2023, at 05:54, Sieghard Weitzel  <mailto:siegh...@live.ca>> wrote:
>  
> Except that according to Apple they can’t reproduce my issue, according to 
> them it should simply be a double and triple tap regardless whether sleep 
> focus is on r not and it is definitely not like that for me.
>  
> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
> mailto:viphone@googlegroups.com>> On Behalf Of 
> Richard Turner
> Sent: Sunday, December 24, 2023 10:31 AM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: Re: Apple accessibility reply regarding haptic time on Apple Watch
>  
> I agree.
> I find it mostly consistent. The sleep focus issue is similar to what happens 
> to voiceover on the phone or wherever if Zoom is also on. A couple gestures 
> have to add an extra gesture to function.
> And I copied that actually from the phone watch app under Clock haptic  time.
>  
> Richard, USA
> “Grandma always told us, “Be careful when you pray for patience. God stores 
> it on the other side of Hell and you will have to go through Hell to get it.”
> -- Cedrick Bridgeforth
>  
> My web site: https://www.turner42.com/ <https://www.turner42.com/>
>  
> 
> 
> 
> 
> 
> 
> On Dec 24, 2023, at 10:18 AM, Sieghard Weitzel  <mailto:siegh...@live.ca>> wrote:
> 
>  
> I assume you copied this from the Apple support article. The problem is that 
> for Voiceover users the experience seems somewhat inconsistent, for some the 
> described double and triple tab seem to work all the time and reliably, 
> others say they can’t get it to work at all and as I explained, for me the 
> double and tirple ta work very consistently during the day, but at night when 
> my sleep focus kicks in I have to use a triple and quadruple tap. Once again, 
> I have tested and confirmed this now over and over for days on end and it 
> probably works for me 99% of the time, but with the excdeption of having to 
> add 1 tap when sleep focus is on.
>  
> From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
> mailto:viphone@googlegroups.com>> On Behalf Of 
> Richard Turner
> Sent: Sunday, December 24, 2023 10:08 AM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: Re: Apple accessibility reply regarding haptic time on Apple Watch
>  
>  
> When Apple Watch is in Silent Mode, tap and hold 2 fingers on the watch face 
> to feel a haptic version of the time.
>  
> When VoiceOver is on, double-tap to feel hours and minutes. Triple-tap to 
> feel minutes only. below is the hint in the Watch app on the phone for haptic 
> time, I assume the first part is referring to when voiceover is off.
>  
>  
> Richard, USA
> “Grandma always told us, “Be careful when you pray for patience. God stores 
> it on the other side of Hell and you will have to go through Hell to get it.”
> -- Cedrick Bridgeforth
>  
> My web site: https://www.turner42.com/ <https://www.turner42.com/>
>  
> 
> 
> 
> 
> 
> 
> 
> 
> On Dec 24, 2023, at 9:56 AM, Sieghard Weitzel  <mailto:siegh...@live.ca>> wrote:
> 
>  
> It is of course normal that it won’t work with Voiceover turned off. 
> Apparently there is a gesture for haptic time for non-Voiceover users, but 
> it’s not a 1-finger double or triple tap.
>  
>  
>  
> From:viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
> mailto:viphone@googlegroups.com>>On Behalf Of Tom 
> Rash
> Sent: Sunday, December 24, 2023 5:01 AM
> To: Viphone mailto:viphone@googlegroups.com>>
> Subject: Re: Apple accessibility reply regarding haptic time on Apple Watch
>  
> It does not work consistently for me.  
> I have S E version of the watch.  It seems l

Re: Apple accessibility reply regarding haptic time on Apple Watch

['Angie Nutt' via VIPhone]

Nor for me: I find I have to triple tap for hours and minutes while in sleep 
focus; I don’t mind that but if it’s not supposed to do that, rather curious.

All the best
Angie

> On 25 Dec 2023, at 05:54, Sieghard Weitzel  wrote:
> 
> Except that according to Apple they can’t reproduce my issue, according to 
> them it should simply be a double and triple tap regardless whether sleep 
> focus is on r not and it is definitely not like that for me.
>  
> From: viphone@googlegroups.com  On Behalf Of 
> Richard Turner
> Sent: Sunday, December 24, 2023 10:31 AM
> To: viphone@googlegroups.com
> Subject: Re: Apple accessibility reply regarding haptic time on Apple Watch
>  
> I agree.
> I find it mostly consistent. The sleep focus issue is similar to what happens 
> to voiceover on the phone or wherever if Zoom is also on. A couple gestures 
> have to add an extra gesture to function.
> And I copied that actually from the phone watch app under Clock haptic  time.
>  
> Richard, USA
> “Grandma always told us, “Be careful when you pray for patience. God stores 
> it on the other side of Hell and you will have to go through Hell to get it.”
> -- Cedrick Bridgeforth
>  
> My web site: https://www.turner42.com/ 
>  
> 
> 
> 
> 
> On Dec 24, 2023, at 10:18 AM, Sieghard Weitzel  wrote:
> 
>  
> I assume you copied this from the Apple support article. The problem is that 
> for Voiceover users the experience seems somewhat inconsistent, for some the 
> described double and triple tab seem to work all the time and reliably, 
> others say they can’t get it to work at all and as I explained, for me the 
> double and tirple ta work very consistently during the day, but at night when 
> my sleep focus kicks in I have to use a triple and quadruple tap. Once again, 
> I have tested and confirmed this now over and over for days on end and it 
> probably works for me 99% of the time, but with the excdeption of having to 
> add 1 tap when sleep focus is on.
>  
> From: viphone@googlegroups.com  On Behalf Of 
> Richard Turner
> Sent: Sunday, December 24, 2023 10:08 AM
> To: viphone@googlegroups.com
> Subject: Re: Apple accessibility reply regarding haptic time on Apple Watch
>  
>  
> When Apple Watch is in Silent Mode, tap and hold 2 fingers on the watch face 
> to feel a haptic version of the time.
>  
> When VoiceOver is on, double-tap to feel hours and minutes. Triple-tap to 
> feel minutes only. below is the hint in the Watch app on the phone for haptic 
> time, I assume the first part is referring to when voiceover is off.
>  
>  
> Richard, USA
> “Grandma always told us, “Be careful when you pray for patience. God stores 
> it on the other side of Hell and you will have to go through Hell to get it.”
> -- Cedrick Bridgeforth
>  
> My web site: https://www.turner42.com/ 
>  
> 
> 
> 
> 
> 
> 
> On Dec 24, 2023, at 9:56 AM, Sieghard Weitzel  wrote:
> 
>  
> It is of course normal that it won’t work with Voiceover turned off. 
> Apparently there is a gesture for haptic time for non-Voiceover users, but 
> it’s not a 1-finger double or triple tap.
>  
>  
>  
> From:viphone@googlegroups.com On Behalf Of Tom Rash
> Sent: Sunday, December 24, 2023 5:01 AM
> To: Viphone 
> Subject: Re: Apple accessibility reply regarding haptic time on Apple Watch
>  
> It does not work consistently for me.  
> I have S E version of the watch.  It seems like the first time I do a triple 
> tap, it doesn’t work.  If I try it again, it usually works.  
> If voice over is turned off, it does not work.
> 
> 
> 
> 
> On Dec 23, 2023, at 11:25 PM, Sieghard Weitzel  wrote:
>  
> A few days ago the discussion about haptic time on the Apple Watch came up 
> again and a few people posted they could not get it towrk at all whereas 
> others had no issues and yet again others seemed to get mixed results.
>  
> On my new Apple Watch Ultra 2 I can use haptic time with very good 
> consistency, however, there is one oddity which sounds like it is a bug. 
> First of all, here is what Apple Accessibility said in their reply to the 
> email I sent them in which I asked for clarification as to which gesture 
> exactly should work and what result to expect and whether there were any 
> exceptions:
>  
> Hello Sieghard,
> Expected behavior with Taptic Time while VoiceOver is enabled is to use a 
> one-finger double tap to feel hours and minutes, or a one-finger triple tap 
> for just the minutes. This is with the screen locked.
> If the watch is awake, place your palm over the watch face to put it to sleep 
> or if Wake on Wrist Raise is turned on, turn your wrist downwards and then 
> perform the one-finger double tap. We tested this with a Sleep Focus enabled 
> and managed to get the same results.
> If you are receiving different results when trying these above steps, we 
> recommend partnering with a member of our AppleCare Accessibility Support 
> team to further troubleshoot. If they are unable to resolve th

Re: Be My AI and what it may teach us?

['Angie Nutt' via VIPhone]

Yes, have experienced this with some shoe polish: I have a small amount of 
sight and thought, along with my father-in-law who is sighted, that it was 
black; my mother-in-law, also sighted, thought it was brown.

All the best
Angie

> On 14 Nov 2023, at 16:15, Carolyn Arnold <2carolynarn...@gmail.com> wrote:
> 
> Try asking two or more sighted people how something looks, and odds are you 
> will get two or more different answers. 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Kellie
> Sent: Monday, November 13, 2023 9:21 PM
> To: viphone@googlegroups.com
> Subject: Re: Be My AI and what it may teach us?
> 
> I think the other thing that people need to keep in mind, it’s just because 
> an artificial intelligence says that’s your expression doesn’t mean you have 
> to believe it. You can ask follow-up questions. The beauty is we have 
> deductive reasoning and can make that determination with further input. Also, 
> if you’re totally blind, every input of an expression is going to be through 
> hearsay whether it’s artificial intelligence or another human being. You’re 
> still going by their interpretation of the expression, not your own judgment. 
> Every single thing that is described to us is through someone else’s eyes or 
> interpretation of what they visually perceive it to be. That means, every 
> description is suspect since no two people are going to take away the same 
> thing. That’s why it doesn’t really bother me if the artificial intelligence 
> Gives an answer that isn’t maybe how I’m feeling or etc. because I can use my 
> reasoning to figure it out. 
> 
> Kellie and my lovable Lady J  
> Sent from my iPhone
> 
>> On Nov 13, 2023, at 7:26 PM, Carolyn Arnold <2carolynarn...@gmail.com> wrote:
>> 
>> I agree with that. The Be my A I is just telling us what we'd see, if we 
>> could - hairy arm; stern expression. I would want it to tell me what it sees.
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Robert Doc Wright
>> Sent: Monday, November 13, 2023 4:50 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Be My AI and what it may teach us?
>> 
>> What is wrong with the truth?
>> 
>>   - Original Message - 
>>   From: Cristóbal Muñoz   
>>   To: viphone@googlegroups.com   
>>   Sent: Monday, November 13, 2023 2:09 PM
>>   Subject: RE: Be My AI and what it may teach us?
>> 
>> 
>>   This topic reminds me of these two articles.
>> 
>>   Blind Olympic athletes show the universal nature of pride and shame 
>> 
>>  
>> 
>>   The role of visual experience in the production of emotional facial 
>> expressions by blind people: 
>>  
>> 
>>   Sometimes, BeMyEyes descriptions aren’t appreciated. The other day, I used 
>> it to snap a photo of a bag of green coffee beans that I wanted to roast. I 
>> held the bag of beans in my left hand and snapped the picture with my iPhone 
>> in my right hand. BeMyEyes came back with a description of the type of bean, 
>> region where they were grown, altitude and a whole bunch of other info I 
>> wouldn’t gotten if I tried using SeeingAI. Cool cool… 
>> 
>>   At the end of the very detailed description, BeMyEyes also wrote that the 
>> bag was being held by someone with a harry arm. WTH! What’s up with the 
>> editorializing? 
>> 
>> 
>> 
>>   Cristóbal
>> 
>> 
>> 
>>   -Original Message-
>>   From: viphone@googlegroups.com  On Behalf Of 
>> Sieghard Weitzel
>>   Sent: Monday, November 13, 2023 12:31 PM
>>   To: viphone@googlegroups.com
>>   Subject: RE: Be My AI and what it may teach us?
>> 
>> 
>> 
>>   What did your friend say about your expression? I assume it described you 
>> as "serious" because you weren't smiling.
>> 
>> 
>> 
>> 
>> 
>>   -Original Message-
>> 
>>   From: viphone@googlegroups.com   
>> mailto:viphone@googlegroups.com> > On Behalf Of 
>> Malcolm Parfitt
>> 
>>   Sent: Sunday, November 12, 2023 4:52 PM
>> 
>>   To: viphone@googlegroups.com  
>> 
>>   Subject: Be My AI and what it may teach us?
>> 
>> 
>> 
>>   Hello friends.
>> 
>> 
>> 
>>   I appreciate that none of you know me personally and like me have no idea 
>> what I look like.
>> 
>> 
>> 
>>   However, at my request a friend of mine took a picture of me recently when 
>> we were in what we call in the UK a pub.  I was very interested in the 
>> results I obtained when asking Be My AI to describe the photo.  It’s 
>> description was:
>> 
>> 
>> 
>>   The man in the picture has a fair complexion and a sturdy build. His hair 
>> is short and appears to be a mix of gray and black, and he has a full head 
>> of hair. His eyes

Re: Need help from Apple? Don’t go to social media, Macworld - Thursday, August 31, 2023 at 9:11 AM

['Angie Nutt' via VIPhone]

I see it more like Apple finds it’s spending too much time on social media etc; 
wants to use it’s resources differently. Personally, I like having the presence 
of companies I buy from on my social media so think this is a shame but we’ll 
see what happens.

All the best
Angie

> On 1 Sep 2023, at 00:35, Wayne Scott  wrote:
> 
> To me, it sounds like Apple wants control. I may reading that totally wrong. 
> It also sounds like Apple doesn't want people helping people except them when 
> it comes to their products. Again, I may be reading that totally wrong.  
> 
> Wayne Scott  
>  
> 
>> On Aug 31, 2023, at 4:56 PM, VIPhone  wrote:
>> 
>> Hello All,
>> 
>> I know it has been a while since last I posted but please know that I am 
>> here and that I am thinking of you all, everyday.
>> 
>> Here is a recent article that I came across that I think you will find most 
>> interesting; I know that I certainly do. (smile).
>> 
>> Moderator Mark
>> 
>> Need help from Apple? Don’t go to social media, Macworld - Thursday, August 
>> 31, 2023 at 9:11 AM
>> 
>> Apple is undergoing some staffing changes that include the elimination of 
>> social media support staff. As a result, Apple will soon no longer provide 
>> customer support through X/Twitter, YouTube, and its Apple Support 
>> Community, according to MacRumors.
>> 
>> MacRumors cites anonymous sources that state that on October 1, 
>> @AppleSupport on X/Twitter (which has 1.5 million followers) will provide 
>> automated replies that explain other ways to get support from Apple. 
>> 
>> Also, comment replies to the Apple Support YouTube channel (which has 1.55 
>> million subscribers) will cease.
>> 
>> Most concerning is that Apple will no longer have officials who post to the 
>> Apple Support Community forum, which launched 12 years ago. It is a very 
>> active web resource for users to discuss issues with Apple products. 
>> MacRumors’ report does not state if the forum will remain available for 
>> users to help each other without official input, or if it will be taken down 
>> completely. 
>> 
>> 
>> The Notes app has some awesome hidden tricks. A favorite of ours: how to 
>> turn lists into checklists. #AppleSupport pic.twitter.com/6fdzsRT1i4
>> Apple Support (@AppleSupport) March 3, 2016
>> @AppleSupport debuted on March 3, 2016, with a tip about the Notes app. 
>> According to the report, Apple will no longer tend to the account starting 
>> in October. 
>> 
>> How to get support from Apple
>> Apple has a Support website that details how customers can get assistance 
>> from Apple. It provides access to Apple’s vast database of support documents 
>> that you can search through. The Support website also provides a means to 
>> chat with or talk on the phone to an Apple Support representative–for phone 
>> calls, users have to fill out an online form and provide a phone number, and 
>> then an Apple rep will call the customer.  Apple also offers an Apple 
>> Support app for the iPhone and iPad.
>> 
>> Customers can also visit the Genius Bar at their local Apple Store. 
>> Appointments are required and can be made on the Apple Store website by 
>> finding a store and then clicking the “Make a reservation” link. Not all 
>> Apple Stores provide Genius Bar services. Learn more about booking a Genius 
>> Bar appointment.
>> MacRumors reports that the employees who worked in social media roles have 
>> the option to switch to a phone-based support role, but chat-based roles are 
>> not offered. Those who decline the option will need to find employment 
>> outside of Apple.
>> 
>> Macworld has asked Apple for confirmation of these changes and will update 
>> this article if we hear anything.
>> 
>> Original Article at:
>> https://www.macworld.com/article/2050282/apple-support-twitter-youtube-community-ending.html
>> 
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>>  
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>>  
>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>>  
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/ 
>> 
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com 
>> .
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/viphone/1ea3c09d-be14-4405-99c8-604b193c91dbn%40googlegroups.com
>>  
>> 

Re: kindle app on iphone not showing some books right

['Angie Nutt' via VIPhone]

Apparently you’re not the only one. I realise this is no help but someone on a 
list reported it to Amazon as it started after an update, so if you can find 
where to report it, it might be a worthwhile thing to do.

All the best
Angie

> On 24 Aug 2023, at 23:13, juanhernande...@gmail.com wrote:
> 
> Hi All,
>  
> I have a weird issue.  I just downloaded a book from kindle unlimited  and a 
> lot of the words are merged together, no spaces between like this: the 
> monster ranafter the player, and theplayer wasn’t able to keep away from 
> themonster.
> When I load the same book on my kindle for pc, on windows, and it reads just 
> fine.
>  
> I’ve tried restarting my phone, I’e reinstalled the app, but no luck.
>  
> Any ideas would be greatly appreciated.
>  
> Best,
>  
> Juan 
> 
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
> mk...@ucla.edu . Your list owner is Cara Quinn - you 
> can reach Cara at caraqu...@caraquinn.com 
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/ 
> 
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com 
> .
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/02a501d9d6d8%243e2173c0%24ba645b40%24%40gmail.com
>  
> .

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/A1E97782-2913-448A-8E7F-19231046515A%40comproom.co.uk.

Re: new tramendous brail panning bug for all brail devices DO NOT UPDATE to ios16.5

['Angie Nutt' via VIPhone]

Not sure I agree it’s petty as it decreases efficiency if one is dependent on 
braille. I do agree though with those who say there is no such thing as bug 
free software.

All the best
Angie

> On 24 May 2023, at 00:17, Jennie Facer  wrote:
> 
> Well said, Scott!!
> 
> There is always something to gripe about. No software is going to be bug 
> free, and this is a small thing, because for the most part, there are 
> workarounds. I could see getting upset if they took accessibility away from 
> us permanently, but this is petty. Come on, now. We all have our thoughts, 
> and I’m not trying to change yours, Davy, but just be thankful for what you 
> have and not so demanding.
> 
> Jenn
> Jenn and Kumi 
> 
>> On May 23, 2023, at 12:56 PM, Scott Davert  wrote:
>> 
>> Hi all.
>> It's a pretty serious bug when you don't have the luxury of audio
>> books or listening with speech.
>> That said, Davy, I encourage you to try reading a book on Android, any
>> version of the OS, and tell me why Apple's feature which worked pretty
>> well is somehow less sue worthy than Android. What about Samsung?
>> Their phones don't appear to be working with the new itteration of
>> TalkBack's braille support. Their watches have 0 braille support.
>> Also, why depend on America to do that? You have an EU counterpart,
>> right? Or am I misunderstanding the purposes behind the European Blind
>> Union? Here's an ignerant American making suggestions
>> 
>> Scott
>> 
>> On 5/23/23, davycupp...@gmail.com  wrote:
>>> Sieghard it is an overall braille bug just check the forums on Applevis.
>>> 
>>> Davy
>>> 
>>> 
>>> 
>>> Van: viphone@googlegroups.com  Namens Sieghard
>>> Weitzel
>>> Verzonden: dinsdag 23 mei 2023 6:55
>>> Aan: viphone@googlegroups.com
>>> Onderwerp: RE: new tramendous brail panning bug for all brail devices DO NOT
>>> UPDATE to ios16.5
>>> 
>>> 
>>> 
>>> I'd be interested in what exactly these iOS 16 bugs are you mention. At this
>>> point iOS 16 is about as mature as it will get with as few issues as iOS 15.
>>> Just today the iOS 16.6 public beta was released and it is likely that iOS
>>> 16.6 will be the final version of iOS 16, there may of course be several
>>> third level updates, e.g. there will be iOS 16.6, there may be iOS 16.6.1,
>>> iOS 16.6.2 etc., but in two weeks iOS 17 will be introduced at WWDC, by late
>>> June or early July the first iOS 17 public beta will be out and in September
>>> as always iOS 17 will be released for the masses. I personally can't see a
>>> single reason why one should avoid iOS 16 at this time and the bug Davy
>>> described is I assume not an iOS 16 bug but a Facebook bug.
>>> 
>>> 
>>> 
>>> From: viphone@googlegroups.com 
>>> mailto:viphone@googlegroups.com> > On Behalf Of
>>> Michael Irons
>>> Sent: Monday, May 22, 2023 6:14 PM
>>> To: viphone@googlegroups.com 
>>> Subject: Re: new tramendous brail panning bug for all brail devices DO NOT
>>> UPDATE to ios16.5
>>> 
>>> 
>>> 
>>> I did not even get iOS 16 because all of the problems people kept talking
>>> about I’m still hanging back on the latest version of iOS 15.
>>> 
>>> Sent from my iPhone
>>> 
>>> 
>>> 
>>> On May 22, 2023, at 1:51 PM, Anna Dresner >>  > wrote:
>>> 
>>> Hi,
>>> 
>>> 
>>> 
>>> I’m seeing an issue with Kindle and Voice dream Reader where everything
>>> works fine until I get to the end of a page. The next page opens normally,
>>> but once it does, all four thumb keys on my braille display stop working. I
>>> hear a thunk sound when I press one, and nothing changes on the display. If
>>> I press Home, I am unable to navigate with the thumb keys. Restarting
>>> VoiceOver is the only way I have found to fix the problem. After that,
>>> panning works fine until I try to use Kindle or voice dream Reader again.
>>> Apple Books works fine. Are these the same problems the rest of you are
>>> seeing?
>>> 
>>> 
>>> 
>>> I sent a bug report about this a week or so ago. Unfortunately, the problem
>>> remains in beta 1 of iOS 16.6.
>>> 
>>> 
>>> 
>>> Best,
>>> 
>>> Anna
>>> 
>>> 
>>> 
>>> 
>>> 
>>> On May 22, 2023, at 10:36 AM, Devin Prater >>  > wrote:
>>> 
>>> 
>>> 
>>> Yep, that’s it.
>>> 
>>> Devin Prater
>>> 
>>> r.d.t.pra...@gmail.com 
>>> 
>>> 
>>> 
>>> Https://devinprater.micro.blog
>>> 
>>> 
>>> 
>>> On May 22, 2023, at 10:32 AM, Scott Davert >>  > wrote:
>>> 
>>> 
>>> 
>>> Hello.
>>> I'm currently using a Focus 14, but have also used a Brailliant BI
>>> 20X. I did not experience general panning issues, but am seeing some
>>> problems with the Kindle app. Maybe others are having similar issues
>>> and I'm not aware?
>>> 
>>> Scott
>>> 
>>> On 5/22/23, davycupp...@gmail.com 
>>> mailto:davycupp...@gmail.com> > wrote:
>>> 
>>> Folks
>>> 
>>> For brail users please do NOT update to ios16.5 and r