Re: An update on my streaming issues
Hi Seacord okay yeah I do remember that now that he lives in Vancouver Canada, then we may need to narrow it down to Internet companies that she's using for his wireless router and have him look at their signals and talk to them about that, because I would have the same issues and it could be a bad batch of phones. And it could also be that he dated to do everything good when the sentence out the last update first-rate issues so we'll just have to check and see when the next version of iOS comes out PS whenever I mean I had the same issues whenever I was with a local company here called in bar/century link I will be able to get on the Internet in the morning and then not get off of eight until it go down from about 1 o'clock till about sometimes eight. Because even though he could not sure with the phone but five iPhone 4S and forest could've been now that has been Olvet better than the five just keep in mind that the five doesn't stay on watch all the time that still persist he might look at it and still has bars, but then he can lock screen and I can bounce off where not sure that I think we need to get somebody addition, to look at these issues. Sent from my iPhone On Feb 28, 2013, at 11:14 AM, Sieghard Weitzel wrote: > Hi Joseph, > > Grant lives in Vancouver, British Columbia, Canada which is a city of over 2 > Million with perfect 3G and LTE cell coverage. I can understand your point > and that in a country like Afghanistan you may not get a perfect signal all > the time, but apart from having issues streaming via a data connection > Grant's iPhone 5 also has these problems when it's connected to a WiFi > connection. You do raise a good point, though, even here in North America 3G > is not necessarily the same everywhere. When I was in Las Vegas last > November I bought a T-Mobil SIM and while my iPhone said I had a 3G > connection, it seemed much slower than here at home in Canada and SIRI > didn't work half as good and fast and quite often not at all. > > > Regards, > Sieghard > > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of Joseph Hudson > Sent: Wednesday, February 27, 2013 3:28 PM > To: viphone@googlegroups.com > Subject: Re: An update on my streaming issues > > Hi Grant I think it has to be care Pacific and country Pacific, because my > brother in that was in Afghanistan, he would have problems with the Internet > all the time so if your countries struggling countries, Bacobi with Internet > towers or cable companies that provide Internet beckoned problem right there > some countries are just me through the iPhone five and it may be the area > that you're living we don't know., So what you check with your carrier? Have > a good day hope I helped you. > > Sent from my iPhone > > On Feb 27, 2013, at 5:04 PM, Grant Hardy wrote: > >> Yep, I have an unlocked phone and I've tried on 3G, LTE and WIFI in >> two countries. I've replaced my router, I've replaced my phone, I've >> tried countless streams and countless WIFI networks and the problem >> still persists. It's a puzzle, all right. >> >> My iPhone wasn't replaced for at least a couple weeks, but I suppose >> it could have been from the same, troublesome, "batch" of phones. If >> there are no diagnostic steps that the engineers recommend, I'll >> request another repair. >> >> The strange thing is that I know a few people with iPhone 5s and they >> mostly complain about the same problems. There's only a lucky few that >> I've encountered who have no streaming problems at all. So I would >> have chalked this up to an iPhone 5 defect, and yet there are people >> who can happily stream all day long. >> >> Cheers. >> >> Grant >> >> On 2/27/13, Sieghard Weitzel wrote: >>> Hi Don and Grant, >>> >>> >>> >>> Depending on how quick the iPhone was replaced there is always a >>> chance that it is from the same batch. Grand, just to verify, you >>> have tried to stream on somebody else's WiFi, correct? I think you >>> said you did, but this would be a good way to make sure it is not a >>> problem with your particular WiFi setup/router. It's even possible >>> that another iPhone whether a 4S or 5 could be working well on your >>> WiFi and that it simply comes down to some sort of incompatibility >>> between your particular iPhone 5 and your router. I'm not saying that >>> this is the problem, but I have also seen enough strange things going >>> on w
RE: An update on my streaming issues
Hi Joseph, Grant lives in Vancouver, British Columbia, Canada which is a city of over 2 Million with perfect 3G and LTE cell coverage. I can understand your point and that in a country like Afghanistan you may not get a perfect signal all the time, but apart from having issues streaming via a data connection Grant's iPhone 5 also has these problems when it's connected to a WiFi connection. You do raise a good point, though, even here in North America 3G is not necessarily the same everywhere. When I was in Las Vegas last November I bought a T-Mobil SIM and while my iPhone said I had a 3G connection, it seemed much slower than here at home in Canada and SIRI didn't work half as good and fast and quite often not at all. Regards, Sieghard -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Joseph Hudson Sent: Wednesday, February 27, 2013 3:28 PM To: viphone@googlegroups.com Subject: Re: An update on my streaming issues Hi Grant I think it has to be care Pacific and country Pacific, because my brother in that was in Afghanistan, he would have problems with the Internet all the time so if your countries struggling countries, Bacobi with Internet towers or cable companies that provide Internet beckoned problem right there some countries are just me through the iPhone five and it may be the area that you're living we don't know., So what you check with your carrier? Have a good day hope I helped you. Sent from my iPhone On Feb 27, 2013, at 5:04 PM, Grant Hardy wrote: > Yep, I have an unlocked phone and I've tried on 3G, LTE and WIFI in > two countries. I've replaced my router, I've replaced my phone, I've > tried countless streams and countless WIFI networks and the problem > still persists. It's a puzzle, all right. > > My iPhone wasn't replaced for at least a couple weeks, but I suppose > it could have been from the same, troublesome, "batch" of phones. If > there are no diagnostic steps that the engineers recommend, I'll > request another repair. > > The strange thing is that I know a few people with iPhone 5s and they > mostly complain about the same problems. There's only a lucky few that > I've encountered who have no streaming problems at all. So I would > have chalked this up to an iPhone 5 defect, and yet there are people > who can happily stream all day long. > > Cheers. > > Grant > > On 2/27/13, Sieghard Weitzel wrote: >> Hi Don and Grant, >> >> >> >> Depending on how quick the iPhone was replaced there is always a >> chance that it is from the same batch. Grand, just to verify, you >> have tried to stream on somebody else's WiFi, correct? I think you >> said you did, but this would be a good way to make sure it is not a >> problem with your particular WiFi setup/router. It's even possible >> that another iPhone whether a 4S or 5 could be working well on your >> WiFi and that it simply comes down to some sort of incompatibility >> between your particular iPhone 5 and your router. I'm not saying that >> this is the problem, but I have also seen enough strange things going >> on with computers and networks that I wouldn't exclude that >> possibility. Have you ever just gone to an Apple Store and asked them >> to connect the phone to their WiFi and then stream something that you >> know doesn't work well at home? >> >> >> >> >> >> Regards, >> >> Sieghard >> >> >> >> >> >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >> Behalf Of Don Breda >> Sent: Wednesday, February 27, 2013 3:34 AM >> To: viphone@googlegroups.com >> Subject: Re: An update on my streaming issues >> >> >> >> I must admit I am shocked. I have such a wonderful streaming >> experience with the 5 on my DLink router or my Apple Airprort express >> which by the way does work the best and also on LTE that I can't >> express how wonderful it is. I can stream 320k streams for hours with >> wonderful quality and no buffering, breakups or anything but 100% >> reliablility. I don't say this to brag or rub it in your face just to >> tell you that your problems are not the norm at all. >> Hopefully Apple will get to the bottom of it and you will enjoy the >> same thing eventually. I would have strongly suggested a problem with >> that particular iPhone but since you have already replaced it the >> problem remains a puzzle. Don >> >> >> >> -- >> >> Don Breda >> >> -- >> You received this me
Re: An update on my streaming issues
Hi Grant I think it has to be care Pacific and country Pacific, because my brother in that was in Afghanistan, he would have problems with the Internet all the time so if your countries struggling countries, Bacobi with Internet towers or cable companies that provide Internet beckoned problem right there some countries are just me through the iPhone five and it may be the area that you're living we don't know., So what you check with your carrier? Have a good day hope I helped you. Sent from my iPhone On Feb 27, 2013, at 5:04 PM, Grant Hardy wrote: > Yep, I have an unlocked phone and I've tried on 3G, LTE and WIFI in > two countries. I've replaced my router, I've replaced my phone, I've > tried countless streams and countless WIFI networks and the problem > still persists. It's a puzzle, all right. > > My iPhone wasn't replaced for at least a couple weeks, but I suppose > it could have been from the same, troublesome, "batch" of phones. If > there are no diagnostic steps that the engineers recommend, I'll > request another repair. > > The strange thing is that I know a few people with iPhone 5s and they > mostly complain about the same problems. There's only a lucky few that > I've encountered who have no streaming problems at all. So I would > have chalked this up to an iPhone 5 defect, and yet there are people > who can happily stream all day long. > > Cheers. > > Grant > > On 2/27/13, Sieghard Weitzel wrote: >> Hi Don and Grant, >> >> >> >> Depending on how quick the iPhone was replaced there is always a chance >> that >> it is from the same batch. Grand, just to verify, you have tried to stream >> on somebody else's WiFi, correct? I think you said you did, but this would >> be a good way to make sure it is not a problem with your particular WiFi >> setup/router. It's even possible that another iPhone whether a 4S or 5 >> could >> be working well on your WiFi and that it simply comes down to some sort of >> incompatibility between your particular iPhone 5 and your router. I'm not >> saying that this is the problem, but I have also seen enough strange things >> going on with computers and networks that I wouldn't exclude that >> possibility. Have you ever just gone to an Apple Store and asked them to >> connect the phone to their WiFi and then stream something that you know >> doesn't work well at home? >> >> >> >> >> >> Regards, >> >> Sieghard >> >> >> >> >> >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of Don Breda >> Sent: Wednesday, February 27, 2013 3:34 AM >> To: viphone@googlegroups.com >> Subject: Re: An update on my streaming issues >> >> >> >> I must admit I am shocked. I have such a wonderful streaming experience >> with >> the 5 on my DLink router or my Apple Airprort express which by the way does >> work the best and also on LTE that I can't express how wonderful it is. I >> can stream 320k streams for hours with wonderful quality and no buffering, >> breakups or anything but 100% reliablility. I don't say this to brag or rub >> it in your face just to tell you that your problems are not the norm at >> all. >> Hopefully Apple will get to the bottom of it and you will enjoy the same >> thing eventually. I would have strongly suggested a problem with that >> particular iPhone but since you have already replaced it the problem >> remains >> a puzzle. Don >> >> >> >> -- >> >> Don Breda >> >> -- >> You received this message because you are subscribed to the "VIPhone" >> Google >> Group. >> To search the VIPhone public archive, visit >> http://www.mail-archive.com/viphone@googlegroups.com/. >> To post to this group, send email to viphone@googlegroups.com. >> To unsubscribe from this group, send email to >> viphone+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/viphone?hl=en. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> >> -- >> You received this message because you are subscribed to the "VIPhone" Google >> Group. >> To search
Re: An update on my streaming issues
Hi Grant my name is Joseph, and I'm in the US and I am holding an iPhone five, and I have not had any streaming issues with my iPhone five in the last update just wanted to let you know. So I'm wondering if this is just happening where you live? Sent from my iPhone On Feb 26, 2013, at 7:40 PM, "Grant Hardy" wrote: > Hi all, > > I continue to have major problems streaming internet radio stations on my > iPhone 5. I feel like the problem is maybe a little more prevalent on 802.1N > WIFI networks, but the reality is, it happens on any connection. Placed next > to an iPhone 4S on the table and playing the exact same station on the exact > same network, the 4S plays for hours whereas the 5 has to buffer frequently > or just downright disconnects. At the same time, other data on the 5 (iTunes > Match, mail, YouTube videos, downloading apps) is lightning-fast and reliable. > > I went ahead and called Apple and was quickly escalated to a senior advisor > where he had me send in my diagnostic data, perform a complete restore and > set up my phone as a new device. Nothing changed; the problems are still > there. The advisor escalated higher, indicating that a report was going to be > sent to Apple’s engineers. I emphasized that I had the same issues on my > previous iPhone 5, therefore I was more interested in getting down to the > root of the problem than simply swapping out the phone again. I’m told I’ll > hear back within around a week. The senior advisor did notice that there were > maybe a few more crashes and low memory warnings than normal in the > diagnostic logs, but I suspect this has less to do with the streaming issues > than my usage patterns: I don’t reboot my phone very often. > > It’s clear that they are not really very familiar with streaming internet > radio (maybe this is kind of a niche feature these days?) so I don’t think > they really have a handle on exactly what’s going on. Still, I’m very > impressed with how far you can actually escalate an issue with Apple and I’ll > keep you guys posted when I hear back from the team. > > Should anybody be still experiencing streaming difficulties on their iPhone > 5, I would encourage you to invest a couple of hours in calling Apple and > going through the suggested diagnostics. That way, hopefully they will know > that mine are not isolated issues. Personally, I have a feeling that Apple > won’t have much more to tell me; this might be something I need to let go, > but that does seem rather unfortunate given that the device should be very > capable of streaming audio. However, you never know! > > In any case, I’ll keep you posted! > > Cheers, > > Grant > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: An update on my streaming issues
It almost sound to me this is a hardware issue, since it's the OP's only iPhone 5 that exhibits this behavior. I'm no tech, but it sure sounds like an antenna issue of some sort. BTW, is the OP (original poster) checking the amount of bars of wifi signal? Even if it's showing 4 bars, there could be something wrong with processor or reception. YMMV. On Feb 27, 2013, at 8:58 PM, James Mannion wrote: > I too have been able to stream just fine on LTE and on an Airport > express router as well as some other routers with two different IPhone > 5 units, one a CDMA and one a GSM model. > > On 2/27/13, Sieghard Weitzel wrote: >> Hi Grant, >> >> I guess your best solution would be to at least insist that you get to try >> any replacement phone they give you before you walk out of the store. >> >> >> Regards, >> Sieghard >> >> >> -Original Message- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of Grant Hardy >> Sent: Wednesday, February 27, 2013 3:04 PM >> To: viphone@googlegroups.com >> Subject: Re: An update on my streaming issues >> >> Yep, I have an unlocked phone and I've tried on 3G, LTE and WIFI in two >> countries. I've replaced my router, I've replaced my phone, I've tried >> countless streams and countless WIFI networks and the problem still >> persists. It's a puzzle, all right. >> >> My iPhone wasn't replaced for at least a couple weeks, but I suppose it >> could have been from the same, troublesome, "batch" of phones. If there are >> no diagnostic steps that the engineers recommend, I'll request another >> repair. >> >> The strange thing is that I know a few people with iPhone 5s and they >> mostly >> complain about the same problems. There's only a lucky few that I've >> encountered who have no streaming problems at all. So I would have chalked >> this up to an iPhone 5 defect, and yet there are people who can happily >> stream all day long. >> >> Cheers. >> >> Grant >> >> On 2/27/13, Sieghard Weitzel wrote: >>> Hi Don and Grant, >>> >>> >>> >>> Depending on how quick the iPhone was replaced there is always a >>> chance that it is from the same batch. Grand, just to verify, you have >>> tried to stream on somebody else's WiFi, correct? I think you said you >>> did, but this would be a good way to make sure it is not a problem >>> with your particular WiFi setup/router. It's even possible that >>> another iPhone whether a 4S or 5 could be working well on your WiFi >>> and that it simply comes down to some sort of incompatibility between >>> your particular iPhone 5 and your router. I'm not saying that this is >>> the problem, but I have also seen enough strange things going on with >>> computers and networks that I wouldn't exclude that possibility. Have >>> you ever just gone to an Apple Store and asked them to connect the >>> phone to their WiFi and then stream something that you know doesn't >>> work well at home? >>> >>> >>> >>> >>> >>> Regards, >>> >>> Sieghard >>> >>> >>> >>> >>> >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >>> Behalf Of Don Breda >>> Sent: Wednesday, February 27, 2013 3:34 AM >>> To: viphone@googlegroups.com >>> Subject: Re: An update on my streaming issues >>> >>> >>> >>> I must admit I am shocked. I have such a wonderful streaming >>> experience with the 5 on my DLink router or my Apple Airprort express >>> which by the way does work the best and also on LTE that I can't >>> express how wonderful it is. I can stream 320k streams for hours with >>> wonderful quality and no buffering, breakups or anything but 100% >>> reliablility. I don't say this to brag or rub it in your face just to >>> tell you that your problems are not the norm at all. >>> Hopefully Apple will get to the bottom of it and you will enjoy the >>> same thing eventually. I would have strongly suggested a problem with >>> that particular iPhone but since you have already replaced it the >>> problem remains a puzzle. Don >>> >>> >>> >>> -- >>> >>> Don Breda >>> >>> -- >>> You received this message because you are subscribed to
Re: An update on my streaming issues
I too have been able to stream just fine on LTE and on an Airport express router as well as some other routers with two different IPhone 5 units, one a CDMA and one a GSM model. On 2/27/13, Sieghard Weitzel wrote: > Hi Grant, > > I guess your best solution would be to at least insist that you get to try > any replacement phone they give you before you walk out of the store. > > > Regards, > Sieghard > > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of Grant Hardy > Sent: Wednesday, February 27, 2013 3:04 PM > To: viphone@googlegroups.com > Subject: Re: An update on my streaming issues > > Yep, I have an unlocked phone and I've tried on 3G, LTE and WIFI in two > countries. I've replaced my router, I've replaced my phone, I've tried > countless streams and countless WIFI networks and the problem still > persists. It's a puzzle, all right. > > My iPhone wasn't replaced for at least a couple weeks, but I suppose it > could have been from the same, troublesome, "batch" of phones. If there are > no diagnostic steps that the engineers recommend, I'll request another > repair. > > The strange thing is that I know a few people with iPhone 5s and they > mostly > complain about the same problems. There's only a lucky few that I've > encountered who have no streaming problems at all. So I would have chalked > this up to an iPhone 5 defect, and yet there are people who can happily > stream all day long. > > Cheers. > > Grant > > On 2/27/13, Sieghard Weitzel wrote: >> Hi Don and Grant, >> >> >> >> Depending on how quick the iPhone was replaced there is always a >> chance that it is from the same batch. Grand, just to verify, you have >> tried to stream on somebody else's WiFi, correct? I think you said you >> did, but this would be a good way to make sure it is not a problem >> with your particular WiFi setup/router. It's even possible that >> another iPhone whether a 4S or 5 could be working well on your WiFi >> and that it simply comes down to some sort of incompatibility between >> your particular iPhone 5 and your router. I'm not saying that this is >> the problem, but I have also seen enough strange things going on with >> computers and networks that I wouldn't exclude that possibility. Have >> you ever just gone to an Apple Store and asked them to connect the >> phone to their WiFi and then stream something that you know doesn't >> work well at home? >> >> >> >> >> >> Regards, >> >> Sieghard >> >> >> >> >> >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >> Behalf Of Don Breda >> Sent: Wednesday, February 27, 2013 3:34 AM >> To: viphone@googlegroups.com >> Subject: Re: An update on my streaming issues >> >> >> >> I must admit I am shocked. I have such a wonderful streaming >> experience with the 5 on my DLink router or my Apple Airprort express >> which by the way does work the best and also on LTE that I can't >> express how wonderful it is. I can stream 320k streams for hours with >> wonderful quality and no buffering, breakups or anything but 100% >> reliablility. I don't say this to brag or rub it in your face just to >> tell you that your problems are not the norm at all. >> Hopefully Apple will get to the bottom of it and you will enjoy the >> same thing eventually. I would have strongly suggested a problem with >> that particular iPhone but since you have already replaced it the >> problem remains a puzzle. Don >> >> >> >> -- >> >> Don Breda >> >> -- >> You received this message because you are subscribed to the "VIPhone" >> Google >> Group. >> To search the VIPhone public archive, visit >> http://www.mail-archive.com/viphone@googlegroups.com/. >> To post to this group, send email to viphone@googlegroups.com. >> To unsubscribe from this group, send email to >> viphone+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/viphone?hl=en. >> --- >> You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send >> an email to viphone+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> >> -- >> You received this message because
RE: An update on my streaming issues
Hi Grant, I guess your best solution would be to at least insist that you get to try any replacement phone they give you before you walk out of the store. Regards, Sieghard -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Grant Hardy Sent: Wednesday, February 27, 2013 3:04 PM To: viphone@googlegroups.com Subject: Re: An update on my streaming issues Yep, I have an unlocked phone and I've tried on 3G, LTE and WIFI in two countries. I've replaced my router, I've replaced my phone, I've tried countless streams and countless WIFI networks and the problem still persists. It's a puzzle, all right. My iPhone wasn't replaced for at least a couple weeks, but I suppose it could have been from the same, troublesome, "batch" of phones. If there are no diagnostic steps that the engineers recommend, I'll request another repair. The strange thing is that I know a few people with iPhone 5s and they mostly complain about the same problems. There's only a lucky few that I've encountered who have no streaming problems at all. So I would have chalked this up to an iPhone 5 defect, and yet there are people who can happily stream all day long. Cheers. Grant On 2/27/13, Sieghard Weitzel wrote: > Hi Don and Grant, > > > > Depending on how quick the iPhone was replaced there is always a > chance that it is from the same batch. Grand, just to verify, you have > tried to stream on somebody else's WiFi, correct? I think you said you > did, but this would be a good way to make sure it is not a problem > with your particular WiFi setup/router. It's even possible that > another iPhone whether a 4S or 5 could be working well on your WiFi > and that it simply comes down to some sort of incompatibility between > your particular iPhone 5 and your router. I'm not saying that this is > the problem, but I have also seen enough strange things going on with > computers and networks that I wouldn't exclude that possibility. Have > you ever just gone to an Apple Store and asked them to connect the > phone to their WiFi and then stream something that you know doesn't > work well at home? > > > > > > Regards, > > Sieghard > > > > > > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On > Behalf Of Don Breda > Sent: Wednesday, February 27, 2013 3:34 AM > To: viphone@googlegroups.com > Subject: Re: An update on my streaming issues > > > > I must admit I am shocked. I have such a wonderful streaming > experience with the 5 on my DLink router or my Apple Airprort express > which by the way does work the best and also on LTE that I can't > express how wonderful it is. I can stream 320k streams for hours with > wonderful quality and no buffering, breakups or anything but 100% > reliablility. I don't say this to brag or rub it in your face just to > tell you that your problems are not the norm at all. > Hopefully Apple will get to the bottom of it and you will enjoy the > same thing eventually. I would have strongly suggested a problem with > that particular iPhone but since you have already replaced it the > problem remains a puzzle. Don > > > > -- > > Don Breda > > -- > You received this message because you are subscribed to the "VIPhone" > Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send > an email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > > > -- > You received this message because you are subscribed to the "VIPhone" > Google Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send > an email to viphone+unsubscr...@googlegroups.com. > For
Re: An update on my streaming issues
Yep, I have an unlocked phone and I've tried on 3G, LTE and WIFI in two countries. I've replaced my router, I've replaced my phone, I've tried countless streams and countless WIFI networks and the problem still persists. It's a puzzle, all right. My iPhone wasn't replaced for at least a couple weeks, but I suppose it could have been from the same, troublesome, "batch" of phones. If there are no diagnostic steps that the engineers recommend, I'll request another repair. The strange thing is that I know a few people with iPhone 5s and they mostly complain about the same problems. There's only a lucky few that I've encountered who have no streaming problems at all. So I would have chalked this up to an iPhone 5 defect, and yet there are people who can happily stream all day long. Cheers. Grant On 2/27/13, Sieghard Weitzel wrote: > Hi Don and Grant, > > > > Depending on how quick the iPhone was replaced there is always a chance > that > it is from the same batch. Grand, just to verify, you have tried to stream > on somebody else's WiFi, correct? I think you said you did, but this would > be a good way to make sure it is not a problem with your particular WiFi > setup/router. It's even possible that another iPhone whether a 4S or 5 > could > be working well on your WiFi and that it simply comes down to some sort of > incompatibility between your particular iPhone 5 and your router. I'm not > saying that this is the problem, but I have also seen enough strange things > going on with computers and networks that I wouldn't exclude that > possibility. Have you ever just gone to an Apple Store and asked them to > connect the phone to their WiFi and then stream something that you know > doesn't work well at home? > > > > > > Regards, > > Sieghard > > > > > > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of Don Breda > Sent: Wednesday, February 27, 2013 3:34 AM > To: viphone@googlegroups.com > Subject: Re: An update on my streaming issues > > > > I must admit I am shocked. I have such a wonderful streaming experience > with > the 5 on my DLink router or my Apple Airprort express which by the way does > work the best and also on LTE that I can't express how wonderful it is. I > can stream 320k streams for hours with wonderful quality and no buffering, > breakups or anything but 100% reliablility. I don't say this to brag or rub > it in your face just to tell you that your problems are not the norm at > all. > Hopefully Apple will get to the bottom of it and you will enjoy the same > thing eventually. I would have strongly suggested a problem with that > particular iPhone but since you have already replaced it the problem > remains > a puzzle. Don > > > > -- > > Don Breda > > -- > You received this message because you are subscribed to the "VIPhone" > Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > > -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
RE: An update on my streaming issues
Hi Don and Grant, Depending on how quick the iPhone was replaced there is always a chance that it is from the same batch. Grand, just to verify, you have tried to stream on somebody else's WiFi, correct? I think you said you did, but this would be a good way to make sure it is not a problem with your particular WiFi setup/router. It's even possible that another iPhone whether a 4S or 5 could be working well on your WiFi and that it simply comes down to some sort of incompatibility between your particular iPhone 5 and your router. I'm not saying that this is the problem, but I have also seen enough strange things going on with computers and networks that I wouldn't exclude that possibility. Have you ever just gone to an Apple Store and asked them to connect the phone to their WiFi and then stream something that you know doesn't work well at home? Regards, Sieghard From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Don Breda Sent: Wednesday, February 27, 2013 3:34 AM To: viphone@googlegroups.com Subject: Re: An update on my streaming issues I must admit I am shocked. I have such a wonderful streaming experience with the 5 on my DLink router or my Apple Airprort express which by the way does work the best and also on LTE that I can't express how wonderful it is. I can stream 320k streams for hours with wonderful quality and no buffering, breakups or anything but 100% reliablility. I don't say this to brag or rub it in your face just to tell you that your problems are not the norm at all. Hopefully Apple will get to the bottom of it and you will enjoy the same thing eventually. I would have strongly suggested a problem with that particular iPhone but since you have already replaced it the problem remains a puzzle. Don -- Don Breda -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: An update on my streaming issues
I must admit I am shocked. I have such a wonderful streaming experience with the 5 on my DLink router or my Apple Airprort express which by the way does work the best and also on LTE that I can't express how wonderful it is. I can stream 320k streams for hours with wonderful quality and no buffering, breakups or anything but 100% reliablility. I don't say this to brag or rub it in your face just to tell you that your problems are not the norm at all. Hopefully Apple will get to the bottom of it and you will enjoy the same thing eventually. I would have strongly suggested a problem with that particular iPhone but since you have already replaced it the problem remains a puzzle. Don -- Don Breda -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
An update on my streaming issues
Hi all, I continue to have major problems streaming internet radio stations on my iPhone 5. I feel like the problem is maybe a little more prevalent on 802.1N WIFI networks, but the reality is, it happens on any connection. Placed next to an iPhone 4S on the table and playing the exact same station on the exact same network, the 4S plays for hours whereas the 5 has to buffer frequently or just downright disconnects. At the same time, other data on the 5 (iTunes Match, mail, YouTube videos, downloading apps) is lightning-fast and reliable. I went ahead and called Apple and was quickly escalated to a senior advisor where he had me send in my diagnostic data, perform a complete restore and set up my phone as a new device. Nothing changed; the problems are still there. The advisor escalated higher, indicating that a report was going to be sent to Apple's engineers. I emphasized that I had the same issues on my previous iPhone 5, therefore I was more interested in getting down to the root of the problem than simply swapping out the phone again. I'm told I'll hear back within around a week. The senior advisor did notice that there were maybe a few more crashes and low memory warnings than normal in the diagnostic logs, but I suspect this has less to do with the streaming issues than my usage patterns: I don't reboot my phone very often. It's clear that they are not really very familiar with streaming internet radio (maybe this is kind of a niche feature these days?) so I don't think they really have a handle on exactly what's going on. Still, I'm very impressed with how far you can actually escalate an issue with Apple and I'll keep you guys posted when I hear back from the team. Should anybody be still experiencing streaming difficulties on their iPhone 5, I would encourage you to invest a couple of hours in calling Apple and going through the suggested diagnostics. That way, hopefully they will know that mine are not isolated issues. Personally, I have a feeling that Apple won't have much more to tell me; this might be something I need to let go, but that does seem rather unfortunate given that the device should be very capable of streaming audio. However, you never know! In any case, I'll keep you posted! Cheers, Grant -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
