Re: Per voiceover settings, not working on iPhone 14 or 14 pro for me

[Dana Leet]

Evan. I’m having exactly the same problem at saying it’s changing but it’s not doing a thing. And so I’m thinking that they are going to have to figure out why some of us are having this issue. I don’t think that just resetting everything is the answer if many of us are facing this issue. And I doubt we even know how many people are facing it, because I know a lot of people who are visually impaired aren’t even checking those settings out if you know what I mean. Dana.On Sep 21, 2023, at 10:44 PM, Evan Reese  wrote:
  

  
  
I am also having the problem on my iPhone 12. I tried two voices,
the one I use regularly, Eloquence Reed, and Alex, which I have also
used. 

I cannot get the per voice settings to work at all. It says that the
settings are changing, but I hear no differences in the voice, as I
did in the demo.
I can preview the changes, although the speech rate is slower than
the one I have it set to, the changes are audible there. But I have
no way to actually
use them. 

I do not have any antivirus software on my iPhone 12. 

Evan 

On 9/21/2023 10:14 PM, Dana Leet wrote:
> 
> I know there are a couple others who have faced this problem. I know
> one completely erased their phone and reestablished it and that fixed
> it, but I really don’t want to erase everything on my phone. I called
> Apple support and accessibility a couple of days ago and they first
> thought it was my antivirus program so I uninstalled that and reset
> network settings and that still did not fix the issue. They have now
> escalated to The level three engineer I guess because they’re trying
> to figure out what could be going on. But they say they have no idea
> as to when they might be able to determine a fix. So I was just
> curious are there others also facing the issue? Dana
> 

  




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Re: Per voiceover settings, not working on iPhone 14 or 14 pro for me

[Evan Reese]

I am also having the problem on my iPhone 12. I tried two voices, the 
one I use regularly, Eloquence Reed, and Alex, which I have also used.


I cannot get the per voice settings to work at all. It says that the 
settings are changing, but I hear no differences in the voice, as I did 
in the demo.
I can preview the changes, although the speech rate is slower than the 
one I have it set to, the changes are audible there. But I have no way 
to actually

use them.

I do not have any antivirus software on my iPhone 12.

Evan

On 9/21/2023 10:14 PM, Dana Leet wrote:
 > I know there are a couple others who have faced this problem. I know 
> one completely erased their phone and reestablished it and that fixed 
> it, but I really don’t want to erase everything on my phone. I called 
> Apple support and accessibility a couple of days ago and they first > 
thought it was my antivirus program so I uninstalled that and reset > 
network settings and that still did not fix the issue. They have now > 
escalated to The level three engineer I guess because they’re trying > 
to figure out what could be going on. But they say they have no idea > 
as to when they might be able to determine a fix. So I was just > 
curious are there others also facing the issue? Dana >


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Re: Per voiceover settings, not working on iPhone 14 or 14 pro for me

[Evan Reese]

I would like to be able to use the new per voice settings. But if it 
takes  a factory reset in order to get them, then I'll live without them.


Evan


On 9/21/2023 10:18 PM, Paula Pinder wrote:
Yes I am also experiencing this problem. It looks as though I will 
have to do a factory reset with my sighted husband's help.


Best wishes

Paula

Sent from Samsung Mobile on O2
Sent from Outlook for Android 

*From:* viphone@googlegroups.com  on behalf 
of Dana Leet 

*Sent:* Friday, September 22, 2023 3:14:05 AM
*To:* viphone@googlegroups.com 
*Subject:* Per voiceover settings, not working on iPhone 14 or 14 pro 
for me


I know there are a couple others who have faced this problem. I know 
one completely erased their phone and reestablished it and that fixed 
it, but I really don’t want to erase everything on my phone. I called 
Apple support and accessibility a couple of days ago and they first 
thought it was my antivirus program so I uninstalled that and reset 
network settings and that still did not fix the issue. They have now 
escalated to The level three engineer I guess because they’re trying 
to figure out what could be going on. But they say they have no idea 
as to when they might be able to determine a fix. So I was just 
curious are there others also facing the issue? Dana


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Re: Per voiceover settings, not working on iPhone 14 or 14 pro for me

[Evan Reese]

I am also having the problem on my iPhone 12. I tried two voices, the 
one I use regularly, Eloquence Reed, and Alex, which I have also used.


I cannot get the per voice settings to work at all. It says that the 
settings are changing, but I hear no differences in the voice, as I did 
in the demo. I can preview the changes, although the speech rate is 
slower than the one I have it set to, the changes are audible there. But 
I have no way to actually use them.


I do not have any antivirus software on my iPhone 12.

Evan


On 9/21/2023 10:14 PM, Dana Leet wrote:

I know there are a couple others who have faced this problem. I know one 
completely erased their phone and reestablished it and that fixed it, but I 
really don’t want to erase everything on my phone. I called Apple support and 
accessibility a couple of days ago and they first thought it was my antivirus 
program so I uninstalled that and reset network settings and that still did not 
fix the issue. They have now escalated to The level three engineer I guess 
because they’re trying to figure out what could be going on. But they say they 
have no idea as to when they might be able to determine a fix. So I was just 
curious are there others also facing the issue? Dana



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Re: Per voiceover settings, not working on iPhone 14 or 14 pro for me

[Paula Pinder]

Yes I am also experiencing this problem. It looks as though I will have to do a 
factory reset with my sighted husband's help.

Best wishes

Paula

Sent from Samsung Mobile on O2
Sent from Outlook for Android

From: viphone@googlegroups.com  on behalf of Dana 
Leet 
Sent: Friday, September 22, 2023 3:14:05 AM
To: viphone@googlegroups.com 
Subject: Per voiceover settings, not working on iPhone 14 or 14 pro for me


I know there are a couple others who have faced this problem. I know one 
completely erased their phone and reestablished it and that fixed it, but I 
really don’t want to erase everything on my phone. I called Apple support and 
accessibility a couple of days ago and they first thought it was my antivirus 
program so I uninstalled that and reset network settings and that still did not 
fix the issue. They have now escalated to The level three engineer I guess 
because they’re trying to figure out what could be going on. But they say they 
have no idea as to when they might be able to determine a fix. So I was just 
curious are there others also facing the issue? Dana

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caraqu...@caraquinn.com

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Per voiceover settings, not working on iPhone 14 or 14 pro for me

[Dana Leet]

I know there are a couple others who have faced this problem. I know one 
completely erased their phone and reestablished it and that fixed it, but I 
really don’t want to erase everything on my phone. I called Apple support and 
accessibility a couple of days ago and they first thought it was my antivirus 
program so I uninstalled that and reset network settings and that still did not 
fix the issue. They have now escalated to The level three engineer I guess 
because they’re trying to figure out what could be going on. But they say they 
have no idea as to when they might be able to determine a fix. So I was just 
curious are there others also facing the issue? Dana 

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