RE: Questions about Uber

[R Van Lant]

Around here in Boulder, Colorado area, people typically love dogs, so I have 
had no issues with Uber or Lyft.  My new guide dog is small so she fits on the 
floor, but my last dog was large.  I took a lightweight sheet that I could 
cover the seat next to me with, which drivers seemed to appreciate.  I have not 
travelled in rain or snow yet, when the dog would presumably be wet.  

When I travelled to Los Angeles and needed rides to and from the airport there, 
I called the driver once he was assigned to me and let him know, largely 
because the driver's names looked Middle Eastern and I was honestly more 
concerned about a Muslim driver claiming he couldn't take us.  The driver had 
no issue, so we were on our way. 

 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Friday, March 17, 2017 1:25 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of the 
drivers with guide dogs?  I figured most of them are probably pretty good but 
wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I 
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com 
> <mailto:marissasol...@gmail.com>> wrote:
>
>>
>> hello group,
>>
>> So, I installed the Uber application onto my iPhone 6 I am using 
>> voice over and everything went fine to set it up. My question is I 
>> see that you can add gift cards as a form of payment for rides is that 
>> correct?
>> If possible I would rather like to use that instead of a credit and 
>> or debit card.
>>
>> Has anyone encountered issues with the Uber application using 
>> voiceover and if so what are they? I have not used Uber as of yet as 
>> I have been using para transit to get around but may consider it 
>> that's why am asking.
>>
>> Thank you for your help
>>
>> --
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>
> If you have any questions or concerns about the running of this list, 
> or if you feel that a member's post is inappropriate, please contact 
> the owners or moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
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>
> The archives for this list can be searched at:
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RE: Questions about Uber

[Jeff Clark]

Hello,
I have had the same issue with the submit button. My workaround is using a 
Bluetooth keyboard to navigate out of the edit box. This works well.
Hope this helps.
Jeff
 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kevin Thompson
Sent: Sunday, March 19, 2017 5:17 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

First of all, I don't know about other cities, but in Atlanta, there is an 
option in the menu for gift cards. It allows you to send other Uber riders gift 
cards, but I guess you could also send yourself one as well. It's in the menu 
where you would find information about your trips, as well as your payment 
options etc. I have also seen them in places like CVS pharmacy, and Kroger, if 
you have those near you. My only issue with Uber at this time is, when I have 
to write to them regarding an issue that I've had with one of my trips, I have 
to get someone cited to assist me with that because the submit button is no 
longer available and the app. It hasn't really been readily available since the 
last major update was done to their app in November. Actually, before I start 
writing my complaint, the submit button is there. However, once my complaint is 
ready to be submitted, I have to turn off voiceover, and have someone select 
the submit button for me. It is not there when voiceover is turned on. I 
suppose you can actually go to the Uber website, and submit your complaint that 
way. But submitting it through the app is so much easier, so I plan to write to 
them regarding this issue.

KbtSent from my iPhone

> On Mar 19, 2017, at 2:54 PM, Fazil M. <fzlmahmoo...@gmail.com> wrote:
> 
> Yes, that is true. In Karachi, Pakistan, they also offer auto-rickshaw a 
> three-wheeler covered motorcycle, the cheapest option.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Jeremy Gilley
> Sent: Sunday, March 19, 2017 7:04 AM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> Unfortunately this isn't true.
> There are different riding options based on the area and country your living 
> in.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Reg Sullivan
> Sent: Sunday, March 19, 2017 9:51 AM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> In toronto the app certainly has many different ride options and perhaps it 
> is an incorrect assumption on my part that the app is uniform across all 
> cities.
> After entering your destination, swipe to the right to the first tab after
> the back button.   
> All ride categories are in this tab beginning with Economy options on page 
> one of four.  
> A three fingure swipe to the left will turn the pages of ride categories.  
> Swiping to the right on each page will allow you to explore the various 
> options for each ride category along with the price associated with each 
> choice.
> 
> RegardsReg
> 
> 
> 
> 
> 
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Sieghard Weitzel
> Sent: Saturday, March 18, 2017 3:50 PM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> It must definitely depend on the market, when I was in Calgary I never saw 
> anything about an Uber Assist option either.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Jeremy Gilley
> Sent: Saturday, March 18, 2017 2:25 AM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> Sorry, but here in Ohio, the only options for UBER is UberX and XL.
> Never heard of this assist. They don't even offer black or that other option 
> anymore I forget what it was.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Reg Sullivan
> Sent: Friday, March 17, 2017 9:21 PM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> Folks, the Uber team were clear about how they monitor communication between 
> drivers and clients because it is within the Uber App. 
> If you are refused with a service animal it will only be after you have 
> confirmation of the ride along with the driver's name, car type and license 
> plate number.
> Uber operates under the same laws as any other drivers for hire including 
> taxis, therefore, face the same consequences if refusing those of us with 
> service dogs. 
> Selecting Uber Assist will increase the likelihood of getting a more 
> experienced driver that may be more familiar with disabled clients.
> Uber Assist 

Re: Questions about Uber

[Kevin Thompson]

First of all, I don't know about other cities, but in Atlanta, there is an 
option in the menu for gift cards. It allows you to send other Uber riders gift 
cards, but I guess you could also send yourself one as well. It's in the menu 
where you would find information about your trips, as well as your payment 
options etc. I have also seen them in places like CVS pharmacy, and Kroger, if 
you have those near you. My only issue with Uber at this time is, when I have 
to write to them regarding an issue that I've had with one of my trips, I have 
to get someone cited to assist me with that because the submit button is no 
longer available and the app. It hasn't really been readily available since the 
last major update was done to their app in November. Actually, before I start 
writing my complaint, the submit button is there. However, once my complaint is 
ready to be submitted, I have to turn off voiceover, and have someone select 
the submit button for me. It is not there when voiceover is turned on. I 
suppose you can actually go to the Uber website, and submit your complaint that 
way. But submitting it through the app is so much easier, so I plan to write to 
them regarding this issue.

KbtSent from my iPhone

> On Mar 19, 2017, at 2:54 PM, Fazil M. <fzlmahmoo...@gmail.com> wrote:
> 
> Yes, that is true. In Karachi, Pakistan, they also offer auto-rickshaw a 
> three-wheeler covered motorcycle, the cheapest option.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jeremy Gilley
> Sent: Sunday, March 19, 2017 7:04 AM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> Unfortunately this isn't true.
> There are different riding options based on the area and country your living 
> in.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Reg Sullivan
> Sent: Sunday, March 19, 2017 9:51 AM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> In toronto the app certainly has many different ride options and perhaps it 
> is an incorrect assumption on my part that the app is uniform across all 
> cities.
> After entering your destination, swipe to the right to the first tab after
> the back button.   
> All ride categories are in this tab beginning with Economy options on page 
> one of four.  
> A three fingure swipe to the left will turn the pages of ride categories.  
> Swiping to the right on each page will allow you to explore the various 
> options for each ride category along with the price associated with each 
> choice.
> 
> RegardsReg
> 
> 
> 
> 
> 
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Sieghard Weitzel
> Sent: Saturday, March 18, 2017 3:50 PM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> It must definitely depend on the market, when I was in Calgary I never saw 
> anything about an Uber Assist option either.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jeremy Gilley
> Sent: Saturday, March 18, 2017 2:25 AM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> Sorry, but here in Ohio, the only options for UBER is UberX and XL.
> Never heard of this assist. They don't even offer black or that other option 
> anymore I forget what it was.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Reg Sullivan
> Sent: Friday, March 17, 2017 9:21 PM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> Folks, the Uber team were clear about how they monitor communication between 
> drivers and clients because it is within the Uber App. 
> If you are refused with a service animal it will only be after you have 
> confirmation of the ride along with the driver's name, car type and license 
> plate number.
> Uber operates under the same laws as any other drivers for hire including 
> taxis, therefore, face the same consequences if refusing those of us with 
> service dogs. 
> Selecting Uber Assist will increase the likelihood of getting a more 
> experienced driver that may be more familiar with disabled clients.
> Uber Assist is the same pricing as Uber X and the wait time is usually inside 
> 10 minutes.
> 
> It is the expectation and goal of Uber to make their service available to all 
> clients, understanding that 100% compliance is what they are striving
> for.   
> Just like any other service that we use when accompanied by our guide Dogs, 
> it may well be an opportunity for us to educate

RE: Questions about Uber

[Fazil M.]

Yes, that is true. In Karachi, Pakistan, they also offer auto-rickshaw a 
three-wheeler covered motorcycle, the cheapest option.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jeremy Gilley
Sent: Sunday, March 19, 2017 7:04 AM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

Unfortunately this isn't true.
There are different riding options based on the area and country your living in.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Reg Sullivan
Sent: Sunday, March 19, 2017 9:51 AM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

In toronto the app certainly has many different ride options and perhaps it is 
an incorrect assumption on my part that the app is uniform across all cities.
After entering your destination, swipe to the right to the first tab after
the back button.   
All ride categories are in this tab beginning with Economy options on page one 
of four.  
A three fingure swipe to the left will turn the pages of ride categories.  
Swiping to the right on each page will allow you to explore the various options 
for each ride category along with the price associated with each choice.

RegardsReg






  

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Saturday, March 18, 2017 3:50 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

It must definitely depend on the market, when I was in Calgary I never saw 
anything about an Uber Assist option either.


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jeremy Gilley
Sent: Saturday, March 18, 2017 2:25 AM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

Sorry, but here in Ohio, the only options for UBER is UberX and XL.
Never heard of this assist. They don't even offer black or that other option 
anymore I forget what it was.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Reg Sullivan
Sent: Friday, March 17, 2017 9:21 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

Folks, the Uber team were clear about how they monitor communication between 
drivers and clients because it is within the Uber App. 
If you are refused with a service animal it will only be after you have 
confirmation of the ride along with the driver's name, car type and license 
plate number.
Uber operates under the same laws as any other drivers for hire including 
taxis, therefore, face the same consequences if refusing those of us with 
service dogs. 
Selecting Uber Assist will increase the likelihood of getting a more 
experienced driver that may be more familiar with disabled clients.
Uber Assist is the same pricing as Uber X and the wait time is usually inside 
10 minutes.

It is the expectation and goal of Uber to make their service available to all 
clients, understanding that 100% compliance is what they are striving
for.   
Just like any other service that we use when accompanied by our guide Dogs, it 
may well be an opportunity for us to educate.
 

RegardsReg


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jeremy Gilley
Sent: Friday, March 17, 2017 8:25 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

I have been denied 4 different times from drivers.
One of them absolutely yelled her head off at me stating I didn't give her a 
heads up, then insisted I bring loads of blankets to cover her intire car even 
though the dog was on the floor.
UBER will just talk to the drivers, but I have found out earlier this week that 
UBER technically can't do anything to the drivers though UBER will say they can 
disallow them from using the platform.
UBER has contacted me when I report it within 24-48 hours, but again, all they 
will tell you is that they will talk to the driver.
If the driver charges you a cancelation fee, you will get a credit for that fee 
towards your next ride.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Friday, March 17, 2017 3:25 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of the 
drivers with guide dogs?  I figured most of them are probably pretty good but 
wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I 
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead

RE: Questions about Uber

[Jeremy Gilley]

Unfortunately this isn't true.
There are different riding options based on the area and country your living
in.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Reg Sullivan
Sent: Sunday, March 19, 2017 9:51 AM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

In toronto the app certainly has many different ride options and perhaps it
is an incorrect assumption on my part that the app is uniform across all
cities.
After entering your destination, swipe to the right to the first tab after
the back button.   
All ride categories are in this tab beginning with Economy options on page
one of four.  
A three fingure swipe to the left will turn the pages of ride categories.  
Swiping to the right on each page will allow you to explore the various
options for each ride category along with the price associated with each
choice.

RegardsReg






  

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Sieghard Weitzel
Sent: Saturday, March 18, 2017 3:50 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

It must definitely depend on the market, when I was in Calgary I never saw
anything about an Uber Assist option either.


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Jeremy Gilley
Sent: Saturday, March 18, 2017 2:25 AM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

Sorry, but here in Ohio, the only options for UBER is UberX and XL.
Never heard of this assist. They don't even offer black or that other option
anymore I forget what it was.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Reg Sullivan
Sent: Friday, March 17, 2017 9:21 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

Folks, the Uber team were clear about how they monitor communication between
drivers and clients because it is within the Uber App. 
If you are refused with a service animal it will only be after you have
confirmation of the ride along with the driver's name, car type and license
plate number.
Uber operates under the same laws as any other drivers for hire including
taxis, therefore, face the same consequences if refusing those of us with
service dogs. 
Selecting Uber Assist will increase the likelihood of getting a more
experienced driver that may be more familiar with disabled clients.
Uber Assist is the same pricing as Uber X and the wait time is usually
inside 10 minutes.

It is the expectation and goal of Uber to make their service available to
all clients, understanding that 100% compliance is what they are striving
for.   
Just like any other service that we use when accompanied by our guide Dogs,
it may well be an opportunity for us to educate.
 

RegardsReg


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Jeremy Gilley
Sent: Friday, March 17, 2017 8:25 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

I have been denied 4 different times from drivers.
One of them absolutely yelled her head off at me stating I didn't give her a
heads up, then insisted I bring loads of blankets to cover her intire car
even though the dog was on the floor.
UBER will just talk to the drivers, but I have found out earlier this week
that UBER technically can't do anything to the drivers though UBER will say
they can disallow them from using the platform.
UBER has contacted me when I report it within 24-48 hours, but again, all
they will tell you is that they will talk to the driver.
If the driver charges you a cancelation fee, you will get a credit for that
fee towards your next ride.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Jed Barton
Sent: Friday, March 17, 2017 3:25 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of the
drivers with guide dogs?  I figured most of them are probably pretty good
but wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I 
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com 
> <mailto:marissasol...@gmail.com>> wrote:
>
>>
>> hello group,
>>
>> So, I installed the Uber application onto my iPhone 6 I am using 
>> voice over and everything went fine to set it up. My question is I 
>> see that you can add 

RE: Questions about Uber

[Reg Sullivan]

In toronto the app certainly has many different ride options and perhaps it is 
an incorrect assumption on my part that the app is uniform across all cities.
After entering your destination, swipe to the right to the first tab after the 
back button.   
All ride categories are in this tab beginning with Economy options on page one 
of four.  
A three fingure swipe to the left will turn the pages of ride categories.  
Swiping to the right on each page will allow you to explore the various options 
for each ride category along with the price associated with each choice.

RegardsReg






  

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Saturday, March 18, 2017 3:50 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

It must definitely depend on the market, when I was in Calgary I never saw 
anything about an Uber Assist option either.


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jeremy Gilley
Sent: Saturday, March 18, 2017 2:25 AM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

Sorry, but here in Ohio, the only options for UBER is UberX and XL.
Never heard of this assist. They don't even offer black or that other option 
anymore I forget what it was.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Reg Sullivan
Sent: Friday, March 17, 2017 9:21 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

Folks, the Uber team were clear about how they monitor communication between 
drivers and clients because it is within the Uber App. 
If you are refused with a service animal it will only be after you have 
confirmation of the ride along with the driver's name, car type and license 
plate number.
Uber operates under the same laws as any other drivers for hire including 
taxis, therefore, face the same consequences if refusing those of us with 
service dogs. 
Selecting Uber Assist will increase the likelihood of getting a more 
experienced driver that may be more familiar with disabled clients.
Uber Assist is the same pricing as Uber X and the wait time is usually inside 
10 minutes.

It is the expectation and goal of Uber to make their service available to all 
clients, understanding that 100% compliance is what they are striving
for.   
Just like any other service that we use when accompanied by our guide Dogs, it 
may well be an opportunity for us to educate.
 

RegardsReg


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jeremy Gilley
Sent: Friday, March 17, 2017 8:25 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

I have been denied 4 different times from drivers.
One of them absolutely yelled her head off at me stating I didn't give her a 
heads up, then insisted I bring loads of blankets to cover her intire car even 
though the dog was on the floor.
UBER will just talk to the drivers, but I have found out earlier this week that 
UBER technically can't do anything to the drivers though UBER will say they can 
disallow them from using the platform.
UBER has contacted me when I report it within 24-48 hours, but again, all they 
will tell you is that they will talk to the driver.
If the driver charges you a cancelation fee, you will get a credit for that fee 
towards your next ride.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Friday, March 17, 2017 3:25 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of the 
drivers with guide dogs?  I figured most of them are probably pretty good but 
wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I 
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com 
> <mailto:marissasol...@gmail.com>> wrote:
>
>>
>> hello group,
>>
>> So, I installed the Uber application onto my iPhone 6 I am using 
>> voice over and everything went fine to set it up. My question is I 
>> see that you can add gift cards as a form of payment for rides is that 
>> correct?
>> If possible I would rather like to use that instead of a credit and 
>> or debit card.
>>
>> Has anyone encountered issues with the Uber application using 
>> voiceover and if so what are they

RE: Questions about Uber

[Sieghard Weitzel]

It must definitely depend on the market, when I was in Calgary I never saw 
anything about an Uber Assist option either.


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jeremy Gilley
Sent: Saturday, March 18, 2017 2:25 AM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

Sorry, but here in Ohio, the only options for UBER is UberX and XL.
Never heard of this assist. They don't even offer black or that other option 
anymore I forget what it was.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Reg Sullivan
Sent: Friday, March 17, 2017 9:21 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

Folks, the Uber team were clear about how they monitor communication between 
drivers and clients because it is within the Uber App. 
If you are refused with a service animal it will only be after you have 
confirmation of the ride along with the driver's name, car type and license 
plate number.
Uber operates under the same laws as any other drivers for hire including 
taxis, therefore, face the same consequences if refusing those of us with 
service dogs. 
Selecting Uber Assist will increase the likelihood of getting a more 
experienced driver that may be more familiar with disabled clients.
Uber Assist is the same pricing as Uber X and the wait time is usually inside 
10 minutes.

It is the expectation and goal of Uber to make their service available to all 
clients, understanding that 100% compliance is what they are striving
for.   
Just like any other service that we use when accompanied by our guide Dogs, it 
may well be an opportunity for us to educate.
 

RegardsReg


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jeremy Gilley
Sent: Friday, March 17, 2017 8:25 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

I have been denied 4 different times from drivers.
One of them absolutely yelled her head off at me stating I didn't give her a 
heads up, then insisted I bring loads of blankets to cover her intire car even 
though the dog was on the floor.
UBER will just talk to the drivers, but I have found out earlier this week that 
UBER technically can't do anything to the drivers though UBER will say they can 
disallow them from using the platform.
UBER has contacted me when I report it within 24-48 hours, but again, all they 
will tell you is that they will talk to the driver.
If the driver charges you a cancelation fee, you will get a credit for that fee 
towards your next ride.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Friday, March 17, 2017 3:25 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of the 
drivers with guide dogs?  I figured most of them are probably pretty good but 
wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I 
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com 
> <mailto:marissasol...@gmail.com>> wrote:
>
>>
>> hello group,
>>
>> So, I installed the Uber application onto my iPhone 6 I am using 
>> voice over and everything went fine to set it up. My question is I 
>> see that you can add gift cards as a form of payment for rides is that 
>> correct?
>> If possible I would rather like to use that instead of a credit and 
>> or debit card.
>>
>> Has anyone encountered issues with the Uber application using 
>> voiceover and if so what are they? I have not used Uber as of yet as 
>> I have been using para transit to get around but may consider it 
>> that's why am asking.
>>
>> Thank you for your help
>>
>> --
>> The following information is important for all members of the V 
>> iPhone list.
>>
>> If you have any questions or concerns about the running of this list, 
>> or if you feel that a member's post is inappropriate, please contact 
>> the owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
>> mk...@ucla.edu <mailto:mk...@ucla.edu>. Your list owner is Cara Quinn
>> - you can reach Cara at caraqu...@caraquinn.com 
>> <mailto:caraqu...@caraquinn.com>
>&

Re: Questions about Uber

[terrie arnold]

There is a group on Facebook called blind users of Uber and lift so if you 
happen to use Facebook go to a search for them as they are very helpful to have 
a Lotta information so thought I would pass this along have a great day

My thoughts for today

> On Mar 17, 2017, at 3:04 PM, Terrianne Straw <t.s.wil...@sbcglobal.net> wrote:
> 
> Hi Jed,
> The first time I tried to use Uber with a friend, the driver wanted to put my 
> guide dog in her trunk.  There was a language barrier so I took other 
> transportation that day.  Now I carry a piece of heavy vinyl or oil cloth 
> that is a little over 2 by 3 feet.  When the driver pulls up I open the door 
> and say my dog never rides on the seat as I lay out my cover partly on and 
> down the front of my seat and on the floor before I get in.  They are very 
> appreciative.  Good luck.
> 
> Terri
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jed Barton
> Sent: Friday, March 17, 2017 12:25 PM
> To: viphone@googlegroups.com
> Subject: Re: Questions about Uber
> 
> Hey guys,
> 
> I am about to start using Uber.  Question, how have you found a lot of 
> the drivers with guide dogs?  I figured most of them are probably pretty 
> good but wanted to ask.  How do you guys usually handle it?
> 
> Cheers,
> Jed
> 
>> On 3/17/2017 1:25 PM, Liz And Hope wrote:
>> 
>> I recently started using Uber as one of my modes of transportation. I
>> have had no issues with the Uber App. It works very nicely with VO.
>> 
>> Liz Ulrich and Leader Dog Hope
>> 
>> 
>> Westwood Church of God Prayer Chain Coordinator
>> 
>> http://www.facebook.com/elizabeth.ulrich.1
>> Sent from my very intelligent ParrotHead of an IPhone
>> 
>> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com
>> <mailto:marissasol...@gmail.com>> wrote:
>> 
>>> 
>>> hello group,
>>> 
>>> So, I installed the Uber application onto my iPhone 6 I am using voice
>>> over and everything went fine to set it up. My question is I see that
>>> you can add gift cards as a form of payment for rides is that correct?
>>> If possible I would rather like to use that instead of a credit and or
>>> debit card.
>>> 
>>> Has anyone encountered issues with the Uber application using
>>> voiceover and if so what are they? I have not used Uber as of yet as I
>>> have been using para transit to get around but may consider it that's
>>> why am asking.
>>> 
>>> Thank you for your help
>>> 
>>> --
>>> The following information is important for all members of the V iPhone
>>> list.
>>> 
>>> If you have any questions or concerns about the running of this list,
>>> or if you feel that a member's post is inappropriate, please contact
>>> the owners or moderators directly rather than posting on the list itself.
>>> 
>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
>>> mk...@ucla.edu <mailto:mk...@ucla.edu>. Your list owner is Cara Quinn
>>> - you can reach Cara at caraqu...@caraquinn.com
>>> <mailto:caraqu...@caraquinn.com>
>>> 
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/viphone@googlegroups.com/
>>> ---
>>> You received this message because you are subscribed to the Google
>>> Groups "VIPhone" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to viphone+unsubscr...@googlegroups.com
>>> <mailto:viphone+unsubscr...@googlegroups.com>.
>>> To post to this group, send email to viphone@googlegroups.com
>>> <mailto:viphone@googlegroups.com>.
>>> Visit this group at https://groups.google.com/group/viphone.
>>> For more options, visit https://groups.google.com/d/optout.
>> 
>> --
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or
>> if you feel that a member's post is inappropriate, please contact the
>> owners or moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> Y

RE: Questions about Uber

[Jeremy Gilley]

I'm not sure sorry, you'd have to check your local shops that sell gift
cards.

 

  _  

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Michael D. Ulrich
Sent: Saturday, March 18, 2017 5:43 AM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

 

OK, so any idea of where you might purchase an Uber gift card?

Sent from my iPhone


On Mar 18, 2017, at 5:28 AM, Jeremy Gilley <j_gil...@att.net> wrote:

I have used gift cards.

My family got me one for christmas for a considerable amount.

Though I needed help reading the info off the card to put it into the app,
it worked just fine.

At the time, i could choose to use the gift card or a normal debit card when
I rode with uber.

 


  _  


From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Robert Doc Wright
Sent: Saturday, March 18, 2017 4:51 AM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

 

So far no one has answered the question concerning the gift card that was
asked about. I am curious to know that if there is a gift card option where
are the gift cards purchased?

- Original Message - 

From: Kerri Kosten <mailto:kerrik2...@gmail.com>  

To: viphone@googlegroups.com 

Sent: Friday, March 17, 2017 4:50 PM

Subject: Re: Questions about Uber

 

 Hi. Yes this is Morgantown West Virginia and we don't have a great public
transportation system which is why Uber is so popular here.  Thanks.

On Fri, Mar 17, 2017 at 6:47 PM TaraPrakash <taraprak...@gmail.com> wrote:

Hi. I think Morgantown has a terrible  public transport system 

If it is one in West Virginia   So uber has a great scope to exist and
persist. Sieghard is in Canada  where Uber may have different kind of
challenges than they have in your city. 

   Sent from my iPhone

 

On Mar 17, 2017, at 6:26 PM, Kerri Kosten <kerrik2...@gmail.com> wrote:

Hi.  i  use Uber all the time and absolutely love it. You can sign up for an
account right through the app no need to go to any websites. Just wondering
what do you mean right now they face a real threat? Like do you see them
completely  going away? Here in Morgantown they are really really popular
with the college students.

On Fri, Mar 17, 2017 at 4:10 PM Sieghard Weitzel <siegh...@live.ca> wrote:

I have used Uber a few times in Calgary and a few drivers didn't seem
thrilled, but I think they were a bit afraid of my dog. I reassured them
that he was very friendly and it was OK, but I usually call the driver (easy
to do from the app after you confirm your ride) and tell them that I am
blind and have a guide dog. For one thing when I'm at a mall or other large
building it is better to call anyways to make sure they come to the right
door, yes, the GPS will give the address/location, but if I'm at a big mall
it won't do the driver much good to know that I'm at such and such mall. You
may not be legally obligated to let them know you have a dog, but I think
there is nothing wrong with telling them out of curtocy and I guess there is
always a chance a driver is truely allergic in which case it's better if
they know in advance and can decline the ride.
On another note I think I am going to not use Uber again for now anyways
because while I had good experiences with the individual drivers, I do not
at all agree with their business practices and right now it looks like they
may face a real existential thread so until they decide to get their act
together I'll go back to taking a taxi. I know it is easier to boycott them
if you rarely need to use them anyways and for others this may not be an
option, but I only get to use Uber when I'm in Calgary and there is talk
that they will be in Vancouver by the end of this year, but in my small town
our single cab company where the owner drives along with 3 or 4 others she
employs they can hardly make a living and I'm sure Uber is a long time away
from being here.

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Jed Barton
Sent: Friday, March 17, 2017 12:25 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of the
drivers with guide dogs?  I figured most of them are probably pretty good
but wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com
> <mailto:marissasol...@gmail.com>> wrote:
>
>>
>>

Re: Questions about Uber

[Michael D. Ulrich]

OK, so any idea of where you might purchase an Uber gift card?

Sent from my iPhone

> On Mar 18, 2017, at 5:28 AM, Jeremy Gilley <j_gil...@att.net> wrote:
> 
> I have used gift cards.
> My family got me one for christmas for a considerable amount.
> Though I needed help reading the info off the card to put it into the app, it 
> worked just fine.
> At the time, i could choose to use the gift card or a normal debit card when 
> I rode with uber.
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Robert Doc Wright
> Sent: Saturday, March 18, 2017 4:51 AM
> To: viphone@googlegroups.com
> Subject: Re: Questions about Uber
>  
> So far no one has answered the question concerning the gift card that was 
> asked about. I am curious to know that if there is a gift card option where 
> are the gift cards purchased?
> - Original Message -
> From: Kerri Kosten
> To: viphone@googlegroups.com
> Sent: Friday, March 17, 2017 4:50 PM
> Subject: Re: Questions about Uber
>  
>  Hi. Yes this is Morgantown West Virginia and we don't have a great public 
> transportation system which is why Uber is so popular here.  Thanks.
> On Fri, Mar 17, 2017 at 6:47 PM TaraPrakash <taraprak...@gmail.com> wrote:
> Hi. I think Morgantown has a terrible  public transport system 
> 
> If it is one in West Virginia   So uber has a great scope to exist and  
> persist. Sieghard is in Canada  where Uber may have different kind of 
> challenges than they have in your city. 
>Sent from my iPhone
> 
> 
>> On Mar 17, 2017, at 6:26 PM, Kerri Kosten <kerrik2...@gmail.com> wrote:
>> Hi.  i  use Uber all the time and absolutely love it. You can sign up for an 
>> account right through the app no need to go to any websites. Just wondering 
>> what do you mean right now they face a real threat? Like do you see them 
>> completely  going away? Here in Morgantown they are really really popular  
>> with the college students.
>> On Fri, Mar 17, 2017 at 4:10 PM Sieghard Weitzel <siegh...@live.ca> wrote:
>> I have used Uber a few times in Calgary and a few drivers didn't seem 
>> thrilled, but I think they were a bit afraid of my dog. I reassured them 
>> that he was very friendly and it was OK, but I usually call the driver (easy 
>> to do from the app after you confirm your ride) and tell them that I am 
>> blind and have a guide dog. For one thing when I'm at a mall or other large 
>> building it is better to call anyways to make sure they come to the right 
>> door, yes, the GPS will give the address/location, but if I'm at a big mall 
>> it won't do the driver much good to know that I'm at such and such mall. You 
>> may not be legally obligated to let them know you have a dog, but I think 
>> there is nothing wrong with telling them out of curtocy and I guess there is 
>> always a chance a driver is truely allergic in which case it's better if 
>> they know in advance and can decline the ride.
>> On another note I think I am going to not use Uber again for now anyways 
>> because while I had good experiences with the individual drivers, I do not 
>> at all agree with their business practices and right now it looks like they 
>> may face a real existential thread so until they decide to get their act 
>> together I'll go back to taking a taxi. I know it is easier to boycott them 
>> if you rarely need to use them anyways and for others this may not be an 
>> option, but I only get to use Uber when I'm in Calgary and there is talk 
>> that they will be in Vancouver by the end of this year, but in my small town 
>> our single cab company where the owner drives along with 3 or 4 others she 
>> employs they can hardly make a living and I'm sure Uber is a long time away 
>> from being here.
>> 
>> Regards,
>> Sieghard
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Jed Barton
>> Sent: Friday, March 17, 2017 12:25 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Questions about Uber
>> 
>> Hey guys,
>> 
>> I am about to start using Uber.  Question, how have you found a lot of the 
>> drivers with guide dogs?  I figured most of them are probably pretty good 
>> but wanted to ask.  How do you guys usually handle it?
>> 
>> Cheers,
>> Jed
>> 
>> On 3/17/2017 1:25 PM, Liz And Hope wrote:
>> >
>> > I recently started using Uber as one of my modes of transportation. I
>> > have had no issues with the Uber App. It works very nicely with VO.
>> >
>> > Liz Ulrich and Leader Dog

RE: Questions about Uber

[Jeremy Gilley]

I have used gift cards.

My family got me one for christmas for a considerable amount.

Though I needed help reading the info off the card to put it into the app,
it worked just fine.

At the time, i could choose to use the gift card or a normal debit card when
I rode with uber.

 

  _  

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Robert Doc Wright
Sent: Saturday, March 18, 2017 4:51 AM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

 

So far no one has answered the question concerning the gift card that was
asked about. I am curious to know that if there is a gift card option where
are the gift cards purchased?

- Original Message - 

From: Kerri Kosten <mailto:kerrik2...@gmail.com>  

To: viphone@googlegroups.com 

Sent: Friday, March 17, 2017 4:50 PM

Subject: Re: Questions about Uber

 

 Hi. Yes this is Morgantown West Virginia and we don't have a great public
transportation system which is why Uber is so popular here.  Thanks.

On Fri, Mar 17, 2017 at 6:47 PM TaraPrakash <taraprak...@gmail.com> wrote:

Hi. I think Morgantown has a terrible  public transport system 

If it is one in West Virginia   So uber has a great scope to exist and
persist. Sieghard is in Canada  where Uber may have different kind of
challenges than they have in your city. 

   Sent from my iPhone


On Mar 17, 2017, at 6:26 PM, Kerri Kosten <kerrik2...@gmail.com> wrote:

Hi.  i  use Uber all the time and absolutely love it. You can sign up for an
account right through the app no need to go to any websites. Just wondering
what do you mean right now they face a real threat? Like do you see them
completely  going away? Here in Morgantown they are really really popular
with the college students.

On Fri, Mar 17, 2017 at 4:10 PM Sieghard Weitzel <siegh...@live.ca> wrote:

I have used Uber a few times in Calgary and a few drivers didn't seem
thrilled, but I think they were a bit afraid of my dog. I reassured them
that he was very friendly and it was OK, but I usually call the driver (easy
to do from the app after you confirm your ride) and tell them that I am
blind and have a guide dog. For one thing when I'm at a mall or other large
building it is better to call anyways to make sure they come to the right
door, yes, the GPS will give the address/location, but if I'm at a big mall
it won't do the driver much good to know that I'm at such and such mall. You
may not be legally obligated to let them know you have a dog, but I think
there is nothing wrong with telling them out of curtocy and I guess there is
always a chance a driver is truely allergic in which case it's better if
they know in advance and can decline the ride.
On another note I think I am going to not use Uber again for now anyways
because while I had good experiences with the individual drivers, I do not
at all agree with their business practices and right now it looks like they
may face a real existential thread so until they decide to get their act
together I'll go back to taking a taxi. I know it is easier to boycott them
if you rarely need to use them anyways and for others this may not be an
option, but I only get to use Uber when I'm in Calgary and there is talk
that they will be in Vancouver by the end of this year, but in my small town
our single cab company where the owner drives along with 3 or 4 others she
employs they can hardly make a living and I'm sure Uber is a long time away
from being here.

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Jed Barton
Sent: Friday, March 17, 2017 12:25 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of the
drivers with guide dogs?  I figured most of them are probably pretty good
but wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com
> <mailto:marissasol...@gmail.com>> wrote:
>
>>
>> hello group,
>>
>> So, I installed the Uber application onto my iPhone 6 I am using
>> voice over and everything went fine to set it up. My question is I
>> see that you can add gift cards as a form of payment for rides is that
correct?
>> If possible I would rather like to use that instead of a credit and
>> or debit card.
>>
>> Has anyone encountered issues with the Uber application using
>> voiceover and

RE: Questions about Uber

[Jeremy Gilley]

Sorry, but here in Ohio, the only options for UBER is UberX and XL.
Never heard of this assist. They don't even offer black or that other option
anymore I forget what it was.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Reg Sullivan
Sent: Friday, March 17, 2017 9:21 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

Folks, the Uber team were clear about how they monitor communication between
drivers and clients because it is within the Uber App. 
If you are refused with a service animal it will only be after you have
confirmation of the ride along with the driver's name, car type and license
plate number.
Uber operates under the same laws as any other drivers for hire including
taxis, 
therefore, face the same consequences if refusing those of us with service
dogs. 
Selecting Uber Assist will increase the likelihood of getting a more
experienced driver that may be more familiar with disabled clients.
Uber Assist is the same pricing as Uber X and the wait time is usually
inside 10 minutes.

It is the expectation and goal of Uber to make their service available to
all clients, understanding that 100% compliance is what they are striving
for.   
Just like any other service that we use when accompanied by our guide Dogs,
it may well be an opportunity for us to educate.
 

RegardsReg


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Jeremy Gilley
Sent: Friday, March 17, 2017 8:25 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

I have been denied 4 different times from drivers.
One of them absolutely yelled her head off at me stating I didn't give her a
heads up, then insisted I bring loads of blankets to cover her intire car
even though the dog was on the floor.
UBER will just talk to the drivers, but I have found out earlier this week
that UBER technically can't do anything to the drivers though UBER will say
they can disallow them from using the platform.
UBER has contacted me when I report it within 24-48 hours, but again, all
they will tell you is that they will talk to the driver.
If the driver charges you a cancelation fee, you will get a credit for that
fee towards your next ride.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Jed Barton
Sent: Friday, March 17, 2017 3:25 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of 
the drivers with guide dogs?  I figured most of them are probably pretty 
good but wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com
> <mailto:marissasol...@gmail.com>> wrote:
>
>>
>> hello group,
>>
>> So, I installed the Uber application onto my iPhone 6 I am using voice
>> over and everything went fine to set it up. My question is I see that
>> you can add gift cards as a form of payment for rides is that correct?
>> If possible I would rather like to use that instead of a credit and or
>> debit card.
>>
>> Has anyone encountered issues with the Uber application using
>> voiceover and if so what are they? I have not used Uber as of yet as I
>> have been using para transit to get around but may consider it that's
>> why am asking.
>>
>> Thank you for your help
>>
>> --
>> The following information is important for all members of the V iPhone
>> list.
>>
>> If you have any questions or concerns about the running of this list,
>> or if you feel that a member's post is inappropriate, please contact
>> the owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
>> mk...@ucla.edu <mailto:mk...@ucla.edu>. Your list owner is Cara Quinn
>> - you can reach Cara at caraqu...@caraquinn.com
>> <mailto:caraqu...@caraquinn.com>
>>
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> You received this message because you are subscribed to the Google
>> Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send
>> an email to viphone+unsubscr...@

Re: Questions about Uber

[Robert Doc Wright]

So far no one has answered the question concerning the gift card that was asked 
about. I am curious to know that if there is a gift card option where are the 
gift cards purchased?
  - Original Message - 
  From: Kerri Kosten 
  To: viphone@googlegroups.com 
  Sent: Friday, March 17, 2017 4:50 PM
  Subject: Re: Questions about Uber


   Hi. Yes this is Morgantown West Virginia and we don't have a great public 
transportation system which is why Uber is so popular here.  Thanks.

  On Fri, Mar 17, 2017 at 6:47 PM TaraPrakash <taraprak...@gmail.com> wrote:

Hi. I think Morgantown has a terrible  public transport system 

If it is one in West Virginia   So uber has a great scope to exist and  
persist. Sieghard is in Canada  where Uber may have different kind of 
challenges than they have in your city. 
   Sent from my iPhone

On Mar 17, 2017, at 6:26 PM, Kerri Kosten <kerrik2...@gmail.com> wrote:


  Hi.  i  use Uber all the time and absolutely love it. You can sign up for 
an account right through the app no need to go to any websites. Just wondering 
what do you mean right now they face a real threat? Like do you see them 
completely  going away? Here in Morgantown they are really really popular  with 
the college students.

  On Fri, Mar 17, 2017 at 4:10 PM Sieghard Weitzel <siegh...@live.ca> wrote:

I have used Uber a few times in Calgary and a few drivers didn't seem 
thrilled, but I think they were a bit afraid of my dog. I reassured them that 
he was very friendly and it was OK, but I usually call the driver (easy to do 
from the app after you confirm your ride) and tell them that I am blind and 
have a guide dog. For one thing when I'm at a mall or other large building it 
is better to call anyways to make sure they come to the right door, yes, the 
GPS will give the address/location, but if I'm at a big mall it won't do the 
driver much good to know that I'm at such and such mall. You may not be legally 
obligated to let them know you have a dog, but I think there is nothing wrong 
with telling them out of curtocy and I guess there is always a chance a driver 
is truely allergic in which case it's better if they know in advance and can 
decline the ride.
On another note I think I am going to not use Uber again for now 
anyways because while I had good experiences with the individual drivers, I do 
not at all agree with their business practices and right now it looks like they 
may face a real existential thread so until they decide to get their act 
together I'll go back to taking a taxi. I know it is easier to boycott them if 
you rarely need to use them anyways and for others this may not be an option, 
but I only get to use Uber when I'm in Calgary and there is talk that they will 
be in Vancouver by the end of this year, but in my small town our single cab 
company where the owner drives along with 3 or 4 others she employs they can 
hardly make a living and I'm sure Uber is a long time away from being here.

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
Behalf Of Jed Barton
Sent: Friday, March 17, 2017 12:25 PM
To: viphone@googlegroups.com
    Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of 
the drivers with guide dogs?  I figured most of them are probably pretty good 
but wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com
> <mailto:marissasol...@gmail.com>> wrote:
>
>>
>> hello group,
>>
>> So, I installed the Uber application onto my iPhone 6 I am using
>> voice over and everything went fine to set it up. My question is I
>> see that you can add gift cards as a form of payment for rides is 
that correct?
>> If possible I would rather like to use that instead of a credit and
>> or debit card.
>>
>> Has anyone encountered issues with the Uber application using
>> voiceover and if so what are they? I have not used Uber as of yet as
>> I have been using para transit to get around but may consider it
  

Re: Questions about Uber

[Robert Doc Wright]

I applaud the person who brings an oil cloth with them. Dog users must be 
mindful that the service is not just for persons with dogs and the driver 
must consider their other passengers who might not want dog hairs on their 
clothes.
- Original Message - 
From: "Sieghard Weitzel" <siegh...@live.ca>

To: <viphone@googlegroups.com>
Sent: Friday, March 17, 2017 2:10 PM
Subject: RE: Questions about Uber


I have used Uber a few times in Calgary and a few drivers didn't seem 
thrilled, but I think they were a bit afraid of my dog. I reassured them 
that he was very friendly and it was OK, but I usually call the driver (easy 
to do from the app after you confirm your ride) and tell them that I am 
blind and have a guide dog. For one thing when I'm at a mall or other large 
building it is better to call anyways to make sure they come to the right 
door, yes, the GPS will give the address/location, but if I'm at a big mall 
it won't do the driver much good to know that I'm at such and such mall. You 
may not be legally obligated to let them know you have a dog, but I think 
there is nothing wrong with telling them out of curtocy and I guess there is 
always a chance a driver is truely allergic in which case it's better if 
they know in advance and can decline the ride.
On another note I think I am going to not use Uber again for now anyways 
because while I had good experiences with the individual drivers, I do not 
at all agree with their business practices and right now it looks like they 
may face a real existential thread so until they decide to get their act 
together I'll go back to taking a taxi. I know it is easier to boycott them 
if you rarely need to use them anyways and for others this may not be an 
option, but I only get to use Uber when I'm in Calgary and there is talk 
that they will be in Vancouver by the end of this year, but in my small town 
our single cab company where the owner drives along with 3 or 4 others she 
employs they can hardly make a living and I'm sure Uber is a long time away 
from being here.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Jed Barton

Sent: Friday, March 17, 2017 12:25 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of the 
drivers with guide dogs?  I figured most of them are probably pretty good 
but wanted to ask.  How do you guys usually handle it?


Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:


I recently started using Uber as one of my modes of transportation. I
have had no issues with the Uber App. It works very nicely with VO.

Liz Ulrich and Leader Dog Hope


Westwood Church of God Prayer Chain Coordinator

http://www.facebook.com/elizabeth.ulrich.1
Sent from my very intelligent ParrotHead of an IPhone

On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com
<mailto:marissasol...@gmail.com>> wrote:



hello group,

So, I installed the Uber application onto my iPhone 6 I am using
voice over and everything went fine to set it up. My question is I
see that you can add gift cards as a form of payment for rides is that 
correct?

If possible I would rather like to use that instead of a credit and
or debit card.

Has anyone encountered issues with the Uber application using
voiceover and if so what are they? I have not used Uber as of yet as
I have been using para transit to get around but may consider it
that's why am asking.

Thank you for your help

--
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iPhone list.

If you have any questions or concerns about the running of this list,
or if you feel that a member's post is inappropriate, please contact
the owners or moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
mk...@ucla.edu <mailto:mk...@ucla.edu>. Your list owner is Cara Quinn
- you can reach Cara at caraqu...@caraquinn.com
<mailto:caraqu...@caraquinn.com>

The archives for this list can be searched at:
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---
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<mailto:viphone@googlegroups.com>.
Visit this group at https://groups.google.com/group/viphone.
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or if you feel that a member's post is inappropriate, please contact
the owners or moderators directly r

Re: Questions about Uber

[Mich Verrier]

hi hear in my town in north eastern ontario canada we don’t have uber. from 
Mich.

From: TaraPrakash 
Sent: Friday, March 17, 2017 6:47 PM
To: viphone@googlegroups.com 
Subject: Re: Questions about Uber

Hi. I think Morgantown has a terrible  public transport system 

If it is one in West Virginia   So uber has a great scope to exist and  
persist. Sieghard is in Canada  where Uber may have different kind of 
challenges than they have in your city. 
   Sent from my iPhone

On Mar 17, 2017, at 6:26 PM, Kerri Kosten <kerrik2...@gmail.com> wrote:


  Hi.  i  use Uber all the time and absolutely love it. You can sign up for an 
account right through the app no need to go to any websites. Just wondering 
what do you mean right now they face a real threat? Like do you see them 
completely  going away? Here in Morgantown they are really really popular  with 
the college students.

  On Fri, Mar 17, 2017 at 4:10 PM Sieghard Weitzel <siegh...@live.ca> wrote:

I have used Uber a few times in Calgary and a few drivers didn't seem 
thrilled, but I think they were a bit afraid of my dog. I reassured them that 
he was very friendly and it was OK, but I usually call the driver (easy to do 
from the app after you confirm your ride) and tell them that I am blind and 
have a guide dog. For one thing when I'm at a mall or other large building it 
is better to call anyways to make sure they come to the right door, yes, the 
GPS will give the address/location, but if I'm at a big mall it won't do the 
driver much good to know that I'm at such and such mall. You may not be legally 
obligated to let them know you have a dog, but I think there is nothing wrong 
with telling them out of curtocy and I guess there is always a chance a driver 
is truely allergic in which case it's better if they know in advance and can 
decline the ride.
On another note I think I am going to not use Uber again for now anyways 
because while I had good experiences with the individual drivers, I do not at 
all agree with their business practices and right now it looks like they may 
face a real existential thread so until they decide to get their act together 
I'll go back to taking a taxi. I know it is easier to boycott them if you 
rarely need to use them anyways and for others this may not be an option, but I 
only get to use Uber when I'm in Calgary and there is talk that they will be in 
Vancouver by the end of this year, but in my small town our single cab company 
where the owner drives along with 3 or 4 others she employs they can hardly 
make a living and I'm sure Uber is a long time away from being here.

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Jed Barton
Sent: Friday, March 17, 2017 12:25 PM
To: viphone@googlegroups.com
    Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of the 
drivers with guide dogs?  I figured most of them are probably pretty good but 
wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com
> <mailto:marissasol...@gmail.com>> wrote:
>
>>
>> hello group,
>>
>> So, I installed the Uber application onto my iPhone 6 I am using
>> voice over and everything went fine to set it up. My question is I
>> see that you can add gift cards as a form of payment for rides is that 
correct?
>> If possible I would rather like to use that instead of a credit and
>> or debit card.
>>
>> Has anyone encountered issues with the Uber application using
>> voiceover and if so what are they? I have not used Uber as of yet as
>> I have been using para transit to get around but may consider it
>> that's why am asking.
>>
>> Thank you for your help
>>
>> --
>> The following information is important for all members of the V
>> iPhone list.
>>
>> If you have any questions or concerns about the running of this list,
>> or if you feel that a member's post is inappropriate, please contact
>> the owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor. Mark can be reach

RE: Questions about Uber

[Reg Sullivan]

Folks, the Uber team were clear about how they monitor communication between 
drivers and clients because it is within the Uber App. 
If you are refused with a service animal it will only be after you have 
confirmation of the ride along with the driver's name, car type and license 
plate number.
Uber operates under the same laws as any other drivers for hire including 
taxis, 
therefore, face the same consequences if refusing those of us with service 
dogs. 
Selecting Uber Assist will increase the likelihood of getting a more 
experienced driver that may be more familiar with disabled clients.
Uber Assist is the same pricing as Uber X and the wait time is usually inside 
10 minutes.

It is the expectation and goal of Uber to make their service available to all 
clients, understanding that 100% compliance is what they are striving for.   
Just like any other service that we use when accompanied by our guide Dogs, it 
may well be an opportunity for us to educate.
 

RegardsReg


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jeremy Gilley
Sent: Friday, March 17, 2017 8:25 PM
To: viphone@googlegroups.com
Subject: RE: Questions about Uber

I have been denied 4 different times from drivers.
One of them absolutely yelled her head off at me stating I didn't give her a
heads up, then insisted I bring loads of blankets to cover her intire car
even though the dog was on the floor.
UBER will just talk to the drivers, but I have found out earlier this week
that UBER technically can't do anything to the drivers though UBER will say
they can disallow them from using the platform.
UBER has contacted me when I report it within 24-48 hours, but again, all
they will tell you is that they will talk to the driver.
If the driver charges you a cancelation fee, you will get a credit for that
fee towards your next ride.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Jed Barton
Sent: Friday, March 17, 2017 3:25 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of 
the drivers with guide dogs?  I figured most of them are probably pretty 
good but wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com
> <mailto:marissasol...@gmail.com>> wrote:
>
>>
>> hello group,
>>
>> So, I installed the Uber application onto my iPhone 6 I am using voice
>> over and everything went fine to set it up. My question is I see that
>> you can add gift cards as a form of payment for rides is that correct?
>> If possible I would rather like to use that instead of a credit and or
>> debit card.
>>
>> Has anyone encountered issues with the Uber application using
>> voiceover and if so what are they? I have not used Uber as of yet as I
>> have been using para transit to get around but may consider it that's
>> why am asking.
>>
>> Thank you for your help
>>
>> --
>> The following information is important for all members of the V iPhone
>> list.
>>
>> If you have any questions or concerns about the running of this list,
>> or if you feel that a member's post is inappropriate, please contact
>> the owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
>> mk...@ucla.edu <mailto:mk...@ucla.edu>. Your list owner is Cara Quinn
>> - you can reach Cara at caraqu...@caraquinn.com
>> <mailto:caraqu...@caraquinn.com>
>>
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> You received this message because you are subscribed to the Google
>> Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send
>> an email to viphone+unsubscr...@googlegroups.com
>> <mailto:viphone+unsubscr...@googlegroups.com>.
>> To post to this group, send email to viphone@googlegroups.com
>> <mailto:viphone@googlegroups.com>.
>> Visit this group at https://groups.google.com/group/viphone.
>> For more options, visit https://groups.google.com/d/optout.
>
> --
> The following information is 

RE: Questions about Uber

[Jeremy Gilley]

I have been denied 4 different times from drivers.
One of them absolutely yelled her head off at me stating I didn't give her a
heads up, then insisted I bring loads of blankets to cover her intire car
even though the dog was on the floor.
UBER will just talk to the drivers, but I have found out earlier this week
that UBER technically can't do anything to the drivers though UBER will say
they can disallow them from using the platform.
UBER has contacted me when I report it within 24-48 hours, but again, all
they will tell you is that they will talk to the driver.
If the driver charges you a cancelation fee, you will get a credit for that
fee towards your next ride.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Jed Barton
Sent: Friday, March 17, 2017 3:25 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of 
the drivers with guide dogs?  I figured most of them are probably pretty 
good but wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com
> <mailto:marissasol...@gmail.com>> wrote:
>
>>
>> hello group,
>>
>> So, I installed the Uber application onto my iPhone 6 I am using voice
>> over and everything went fine to set it up. My question is I see that
>> you can add gift cards as a form of payment for rides is that correct?
>> If possible I would rather like to use that instead of a credit and or
>> debit card.
>>
>> Has anyone encountered issues with the Uber application using
>> voiceover and if so what are they? I have not used Uber as of yet as I
>> have been using para transit to get around but may consider it that's
>> why am asking.
>>
>> Thank you for your help
>>
>> --
>> The following information is important for all members of the V iPhone
>> list.
>>
>> If you have any questions or concerns about the running of this list,
>> or if you feel that a member's post is inappropriate, please contact
>> the owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
>> mk...@ucla.edu <mailto:mk...@ucla.edu>. Your list owner is Cara Quinn
>> - you can reach Cara at caraqu...@caraquinn.com
>> <mailto:caraqu...@caraquinn.com>
>>
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> You received this message because you are subscribed to the Google
>> Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send
>> an email to viphone+unsubscr...@googlegroups.com
>> <mailto:viphone+unsubscr...@googlegroups.com>.
>> To post to this group, send email to viphone@googlegroups.com
>> <mailto:viphone@googlegroups.com>.
>> Visit this group at https://groups.google.com/group/viphone.
>> For more options, visit https://groups.google.com/d/optout.
>
> --
> The following information is important for all members of the V iPhone
list.
>
> If you have any questions or concerns about the running of this list, or
> if you feel that a member's post is inappropriate, please contact the
> owners or moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google
> Groups "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an email to viphone+unsubscr...@googlegroups.com
> <mailto:viphone+unsubscr...@googlegroups.com>.
> To post to this group, send email to viphone@googlegroups.com
> <mailto:viphone@googlegroups.com>.
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the V iPhone list.

If you have

Re: Questions about Uber

[Kerri Kosten]

 Hi. Yes this is Morgantown West Virginia and we don't have a great public
transportation system which is why Uber is so popular here.  Thanks.
On Fri, Mar 17, 2017 at 6:47 PM TaraPrakash <taraprak...@gmail.com> wrote:

> Hi. I think Morgantown has a terrible  public transport system
>
> If it is one in West Virginia   So uber has a great scope to exist and
>  persist. Sieghard is in Canada  where Uber may have different kind of
> challenges than they have in your city.
>Sent from my iPhone
>
> On Mar 17, 2017, at 6:26 PM, Kerri Kosten <kerrik2...@gmail.com> wrote:
>
> Hi.  i  use Uber all the time and absolutely love it. You can sign up for
> an account right through the app no need to go to any websites. Just
> wondering what do you mean right now they face a real threat? Like do you
> see them completely  going away? Here in Morgantown they are really really
> popular  with the college students.
> On Fri, Mar 17, 2017 at 4:10 PM Sieghard Weitzel <siegh...@live.ca> wrote:
>
> I have used Uber a few times in Calgary and a few drivers didn't seem
> thrilled, but I think they were a bit afraid of my dog. I reassured them
> that he was very friendly and it was OK, but I usually call the driver
> (easy to do from the app after you confirm your ride) and tell them that I
> am blind and have a guide dog. For one thing when I'm at a mall or other
> large building it is better to call anyways to make sure they come to the
> right door, yes, the GPS will give the address/location, but if I'm at a
> big mall it won't do the driver much good to know that I'm at such and such
> mall. You may not be legally obligated to let them know you have a dog, but
> I think there is nothing wrong with telling them out of curtocy and I guess
> there is always a chance a driver is truely allergic in which case it's
> better if they know in advance and can decline the ride.
> On another note I think I am going to not use Uber again for now anyways
> because while I had good experiences with the individual drivers, I do not
> at all agree with their business practices and right now it looks like they
> may face a real existential thread so until they decide to get their act
> together I'll go back to taking a taxi. I know it is easier to boycott them
> if you rarely need to use them anyways and for others this may not be an
> option, but I only get to use Uber when I'm in Calgary and there is talk
> that they will be in Vancouver by the end of this year, but in my small
> town our single cab company where the owner drives along with 3 or 4 others
> she employs they can hardly make a living and I'm sure Uber is a long time
> away from being here.
>
> Regards,
> Sieghard
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
> Behalf Of Jed Barton
> Sent: Friday, March 17, 2017 12:25 PM
> To: viphone@googlegroups.com
> Subject: Re: Questions about Uber
>
> Hey guys,
>
> I am about to start using Uber.  Question, how have you found a lot of the
> drivers with guide dogs?  I figured most of them are probably pretty good
> but wanted to ask.  How do you guys usually handle it?
>
> Cheers,
> Jed
>
> On 3/17/2017 1:25 PM, Liz And Hope wrote:
> >
> > I recently started using Uber as one of my modes of transportation. I
> > have had no issues with the Uber App. It works very nicely with VO.
> >
> > Liz Ulrich and Leader Dog Hope
> >
> >
> > Westwood Church of God Prayer Chain Coordinator
> >
> > http://www.facebook.com/elizabeth.ulrich.1
> > Sent from my very intelligent ParrotHead of an IPhone
> >
> > On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com
> > <mailto:marissasol...@gmail.com>> wrote:
> >
> >>
> >> hello group,
> >>
> >> So, I installed the Uber application onto my iPhone 6 I am using
> >> voice over and everything went fine to set it up. My question is I
> >> see that you can add gift cards as a form of payment for rides is that
> correct?
> >> If possible I would rather like to use that instead of a credit and
> >> or debit card.
> >>
> >> Has anyone encountered issues with the Uber application using
> >> voiceover and if so what are they? I have not used Uber as of yet as
> >> I have been using para transit to get around but may consider it
> >> that's why am asking.
> >>
> >> Thank you for your help
> >>
> >> --
> >> The following information is important for all members of the V
> >> iPhone list.
> >>
> >> If you have any questions or concerns about the running of this lis

Re: Questions about Uber

[TaraPrakash]

Hi. I think Morgantown has a terrible  public transport system 

If it is one in West Virginia   So uber has a great scope to exist and  
persist. Sieghard is in Canada  where Uber may have different kind of 
challenges than they have in your city. 
   Sent from my iPhone

> On Mar 17, 2017, at 6:26 PM, Kerri Kosten <kerrik2...@gmail.com> wrote:
> 
> Hi.  i  use Uber all the time and absolutely love it. You can sign up for an 
> account right through the app no need to go to any websites. Just wondering 
> what do you mean right now they face a real threat? Like do you see them 
> completely  going away? Here in Morgantown they are really really popular  
> with the college students.
>> On Fri, Mar 17, 2017 at 4:10 PM Sieghard Weitzel <siegh...@live.ca> wrote:
>> I have used Uber a few times in Calgary and a few drivers didn't seem 
>> thrilled, but I think they were a bit afraid of my dog. I reassured them 
>> that he was very friendly and it was OK, but I usually call the driver (easy 
>> to do from the app after you confirm your ride) and tell them that I am 
>> blind and have a guide dog. For one thing when I'm at a mall or other large 
>> building it is better to call anyways to make sure they come to the right 
>> door, yes, the GPS will give the address/location, but if I'm at a big mall 
>> it won't do the driver much good to know that I'm at such and such mall. You 
>> may not be legally obligated to let them know you have a dog, but I think 
>> there is nothing wrong with telling them out of curtocy and I guess there is 
>> always a chance a driver is truely allergic in which case it's better if 
>> they know in advance and can decline the ride.
>> On another note I think I am going to not use Uber again for now anyways 
>> because while I had good experiences with the individual drivers, I do not 
>> at all agree with their business practices and right now it looks like they 
>> may face a real existential thread so until they decide to get their act 
>> together I'll go back to taking a taxi. I know it is easier to boycott them 
>> if you rarely need to use them anyways and for others this may not be an 
>> option, but I only get to use Uber when I'm in Calgary and there is talk 
>> that they will be in Vancouver by the end of this year, but in my small town 
>> our single cab company where the owner drives along with 3 or 4 others she 
>> employs they can hardly make a living and I'm sure Uber is a long time away 
>> from being here.
>> 
>> Regards,
>> Sieghard
>> 
>> -----Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Jed Barton
>> Sent: Friday, March 17, 2017 12:25 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Questions about Uber
>> 
>> Hey guys,
>> 
>> I am about to start using Uber.  Question, how have you found a lot of the 
>> drivers with guide dogs?  I figured most of them are probably pretty good 
>> but wanted to ask.  How do you guys usually handle it?
>> 
>> Cheers,
>> Jed
>> 
>> On 3/17/2017 1:25 PM, Liz And Hope wrote:
>> >
>> > I recently started using Uber as one of my modes of transportation. I
>> > have had no issues with the Uber App. It works very nicely with VO.
>> >
>> > Liz Ulrich and Leader Dog Hope
>> >
>> >
>> > Westwood Church of God Prayer Chain Coordinator
>> >
>> > http://www.facebook.com/elizabeth.ulrich.1
>> > Sent from my very intelligent ParrotHead of an IPhone
>> >
>> > On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com
>> > <mailto:marissasol...@gmail.com>> wrote:
>> >
>> >>
>> >> hello group,
>> >>
>> >> So, I installed the Uber application onto my iPhone 6 I am using
>> >> voice over and everything went fine to set it up. My question is I
>> >> see that you can add gift cards as a form of payment for rides is that 
>> >> correct?
>> >> If possible I would rather like to use that instead of a credit and
>> >> or debit card.
>> >>
>> >> Has anyone encountered issues with the Uber application using
>> >> voiceover and if so what are they? I have not used Uber as of yet as
>> >> I have been using para transit to get around but may consider it
>> >> that's why am asking.
>> >>
>> >> Thank you for your help
>> >>
>> >> --
>> >> The following information is important for all members of the V
>> >&g

Re: Questions about Uber

[Kerri Kosten]

Hi.  i  use Uber all the time and absolutely love it. You can sign up for
an account right through the app no need to go to any websites. Just
wondering what do you mean right now they face a real threat? Like do you
see them completely  going away? Here in Morgantown they are really really
popular  with the college students.
On Fri, Mar 17, 2017 at 4:10 PM Sieghard Weitzel <siegh...@live.ca> wrote:

> I have used Uber a few times in Calgary and a few drivers didn't seem
> thrilled, but I think they were a bit afraid of my dog. I reassured them
> that he was very friendly and it was OK, but I usually call the driver
> (easy to do from the app after you confirm your ride) and tell them that I
> am blind and have a guide dog. For one thing when I'm at a mall or other
> large building it is better to call anyways to make sure they come to the
> right door, yes, the GPS will give the address/location, but if I'm at a
> big mall it won't do the driver much good to know that I'm at such and such
> mall. You may not be legally obligated to let them know you have a dog, but
> I think there is nothing wrong with telling them out of curtocy and I guess
> there is always a chance a driver is truely allergic in which case it's
> better if they know in advance and can decline the ride.
> On another note I think I am going to not use Uber again for now anyways
> because while I had good experiences with the individual drivers, I do not
> at all agree with their business practices and right now it looks like they
> may face a real existential thread so until they decide to get their act
> together I'll go back to taking a taxi. I know it is easier to boycott them
> if you rarely need to use them anyways and for others this may not be an
> option, but I only get to use Uber when I'm in Calgary and there is talk
> that they will be in Vancouver by the end of this year, but in my small
> town our single cab company where the owner drives along with 3 or 4 others
> she employs they can hardly make a living and I'm sure Uber is a long time
> away from being here.
>
> Regards,
> Sieghard
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
> Behalf Of Jed Barton
> Sent: Friday, March 17, 2017 12:25 PM
> To: viphone@googlegroups.com
> Subject: Re: Questions about Uber
>
> Hey guys,
>
> I am about to start using Uber.  Question, how have you found a lot of the
> drivers with guide dogs?  I figured most of them are probably pretty good
> but wanted to ask.  How do you guys usually handle it?
>
> Cheers,
> Jed
>
> On 3/17/2017 1:25 PM, Liz And Hope wrote:
> >
> > I recently started using Uber as one of my modes of transportation. I
> > have had no issues with the Uber App. It works very nicely with VO.
> >
> > Liz Ulrich and Leader Dog Hope
> >
> >
> > Westwood Church of God Prayer Chain Coordinator
> >
> > http://www.facebook.com/elizabeth.ulrich.1
> > Sent from my very intelligent ParrotHead of an IPhone
> >
> > On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com
> > <mailto:marissasol...@gmail.com>> wrote:
> >
> >>
> >> hello group,
> >>
> >> So, I installed the Uber application onto my iPhone 6 I am using
> >> voice over and everything went fine to set it up. My question is I
> >> see that you can add gift cards as a form of payment for rides is that
> correct?
> >> If possible I would rather like to use that instead of a credit and
> >> or debit card.
> >>
> >> Has anyone encountered issues with the Uber application using
> >> voiceover and if so what are they? I have not used Uber as of yet as
> >> I have been using para transit to get around but may consider it
> >> that's why am asking.
> >>
> >> Thank you for your help
> >>
> >> --
> >> The following information is important for all members of the V
> >> iPhone list.
> >>
> >> If you have any questions or concerns about the running of this list,
> >> or if you feel that a member's post is inappropriate, please contact
> >> the owners or moderators directly rather than posting on the list
> itself.
> >>
> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
> >> mk...@ucla.edu <mailto:mk...@ucla.edu>. Your list owner is Cara Quinn
> >> - you can reach Cara at caraqu...@caraquinn.com
> >> <mailto:caraqu...@caraquinn.com>
> >>
> >> The archives for this list can be searched at:
> >> http://www.mail-archive.com/viphone@googlegroups.com/
> >> ---
>

RE: Questions about Uber

[Sieghard Weitzel]

I have used Uber a few times in Calgary and a few drivers didn't seem thrilled, 
but I think they were a bit afraid of my dog. I reassured them that he was very 
friendly and it was OK, but I usually call the driver (easy to do from the app 
after you confirm your ride) and tell them that I am blind and have a guide 
dog. For one thing when I'm at a mall or other large building it is better to 
call anyways to make sure they come to the right door, yes, the GPS will give 
the address/location, but if I'm at a big mall it won't do the driver much good 
to know that I'm at such and such mall. You may not be legally obligated to let 
them know you have a dog, but I think there is nothing wrong with telling them 
out of curtocy and I guess there is always a chance a driver is truely allergic 
in which case it's better if they know in advance and can decline the ride.
On another note I think I am going to not use Uber again for now anyways 
because while I had good experiences with the individual drivers, I do not at 
all agree with their business practices and right now it looks like they may 
face a real existential thread so until they decide to get their act together 
I'll go back to taking a taxi. I know it is easier to boycott them if you 
rarely need to use them anyways and for others this may not be an option, but I 
only get to use Uber when I'm in Calgary and there is talk that they will be in 
Vancouver by the end of this year, but in my small town our single cab company 
where the owner drives along with 3 or 4 others she employs they can hardly 
make a living and I'm sure Uber is a long time away from being here.

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Friday, March 17, 2017 12:25 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of the 
drivers with guide dogs?  I figured most of them are probably pretty good but 
wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I 
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com 
> <mailto:marissasol...@gmail.com>> wrote:
>
>>
>> hello group,
>>
>> So, I installed the Uber application onto my iPhone 6 I am using 
>> voice over and everything went fine to set it up. My question is I 
>> see that you can add gift cards as a form of payment for rides is that 
>> correct?
>> If possible I would rather like to use that instead of a credit and 
>> or debit card.
>>
>> Has anyone encountered issues with the Uber application using 
>> voiceover and if so what are they? I have not used Uber as of yet as 
>> I have been using para transit to get around but may consider it 
>> that's why am asking.
>>
>> Thank you for your help
>>
>> --
>> The following information is important for all members of the V 
>> iPhone list.
>>
>> If you have any questions or concerns about the running of this list, 
>> or if you feel that a member's post is inappropriate, please contact 
>> the owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
>> mk...@ucla.edu <mailto:mk...@ucla.edu>. Your list owner is Cara Quinn
>> - you can reach Cara at caraqu...@caraquinn.com 
>> <mailto:caraqu...@caraquinn.com>
>>
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> You received this message because you are subscribed to the Google 
>> Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, 
>> send an email to viphone+unsubscr...@googlegroups.com
>> <mailto:viphone+unsubscr...@googlegroups.com>.
>> To post to this group, send email to viphone@googlegroups.com 
>> <mailto:viphone@googlegroups.com>.
>> Visit this group at https://groups.google.com/group/viphone.
>> For more options, visit https://groups.google.com/d/optout.
>
> --
> The following information is important for all members of the V iPhone list.
>
> If you have any questions or concerns about the running of this list, 
> or if you feel that a member's post is inappropriate, please c

RE: Questions about Uber

[Terrianne Straw]

Hi Jed,
The first time I tried to use Uber with a friend, the driver wanted to put my 
guide dog in her trunk.  There was a language barrier so I took other 
transportation that day.  Now I carry a piece of heavy vinyl or oil cloth that 
is a little over 2 by 3 feet.  When the driver pulls up I open the door and say 
my dog never rides on the seat as I lay out my cover partly on and down the 
front of my seat and on the floor before I get in.  They are very appreciative. 
 Good luck.

Terri

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Friday, March 17, 2017 12:25 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of 
the drivers with guide dogs?  I figured most of them are probably pretty 
good but wanted to ask.  How do you guys usually handle it?

Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:
>
> I recently started using Uber as one of my modes of transportation. I
> have had no issues with the Uber App. It works very nicely with VO.
>
> Liz Ulrich and Leader Dog Hope
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com
> <mailto:marissasol...@gmail.com>> wrote:
>
>>
>> hello group,
>>
>> So, I installed the Uber application onto my iPhone 6 I am using voice
>> over and everything went fine to set it up. My question is I see that
>> you can add gift cards as a form of payment for rides is that correct?
>> If possible I would rather like to use that instead of a credit and or
>> debit card.
>>
>> Has anyone encountered issues with the Uber application using
>> voiceover and if so what are they? I have not used Uber as of yet as I
>> have been using para transit to get around but may consider it that's
>> why am asking.
>>
>> Thank you for your help
>>
>> --
>> The following information is important for all members of the V iPhone
>> list.
>>
>> If you have any questions or concerns about the running of this list,
>> or if you feel that a member's post is inappropriate, please contact
>> the owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
>> mk...@ucla.edu <mailto:mk...@ucla.edu>. Your list owner is Cara Quinn
>> - you can reach Cara at caraqu...@caraquinn.com
>> <mailto:caraqu...@caraquinn.com>
>>
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> You received this message because you are subscribed to the Google
>> Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send
>> an email to viphone+unsubscr...@googlegroups.com
>> <mailto:viphone+unsubscr...@googlegroups.com>.
>> To post to this group, send email to viphone@googlegroups.com
>> <mailto:viphone@googlegroups.com>.
>> Visit this group at https://groups.google.com/group/viphone.
>> For more options, visit https://groups.google.com/d/optout.
>
> --
> The following information is important for all members of the V iPhone list.
>
> If you have any questions or concerns about the running of this list, or
> if you feel that a member's post is inappropriate, please contact the
> owners or moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
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> To unsubscribe from this group and stop receiving emails from it, send
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RE: Questions about Uber

[Liz and LD Hope]

Account set-up using the Uber App is very easy.  The App is very accessible
with voiceover.  

 

Liz Ulrich

and LD Hope

 

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caraqu...@caraquinn.com

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RE: Questions about Uber

[Liz and LD Hope]

I started using Uber a month ago.  I have a guide dog, and I did not tell
Uber prior to transport that I have a guide dog because there was no place
for such notes in account set up, and legally, I don't have to tell Uber
that I have a guide dog.  I have had nothing but excellent service with
Uber, and the drivers were very accepting of my guide dog.  

Liz Ulrich
and LD Hope


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RE: Questions about Uber

[David Whitehead]

Good afternoon all;

One of my client's wants to use uber, so, my question is, if I help her to 
download the uber app from app store, is she able to setup her uber account 
their?

Or, does she need to setup account on the web site, if so, what is the 

Web site?

 

   Statistics are like a bikini.  What they reveal is suggestive, but what 
they conceal is vital.

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Liz And Hope
Sent: Friday, March 17, 2017 1:26 PM
To: viphone@googlegroups.com
Subject: Re: Questions about Uber

 

 

I recently started using Uber as one of my modes of transportation. I have had 
no issues with the Uber App. It works very nicely with VO. 

Liz Ulrich and Leader Dog Hope

 

 

Westwood Church of God Prayer Chain Coordinator 

 

http://www.facebook.com/elizabeth.ulrich.1

Sent from my very intelligent ParrotHead of an IPhone


On Mar 17, 2017, at 1:19 PM, Marissa Solaun <marissasol...@gmail.com 
<mailto:marissasol...@gmail.com> > wrote:


hello group, 


So, I installed the Uber application onto my iPhone 6 I am using voice over and 
everything went fine to set it up. My question is I see that you can add gift 
cards as a form of payment for rides is that correct? If possible I would 
rather like to use that instead of a credit and or debit card.

 

Has anyone encountered issues with the Uber application using voiceover and if 
so what are they? I have not used Uber as of yet as I have been using para 
transit to get around but may consider it that's why am asking.

Thank you for your help

-- 
The following information is important for all members of the V iPhone list.
 
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feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> 
 
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Re: Questions about Uber

[Jed Barton]

Hey guys,

I am about to start using Uber.  Question, how have you found a lot of 
the drivers with guide dogs?  I figured most of them are probably pretty 
good but wanted to ask.  How do you guys usually handle it?


Cheers,
Jed

On 3/17/2017 1:25 PM, Liz And Hope wrote:


I recently started using Uber as one of my modes of transportation. I
have had no issues with the Uber App. It works very nicely with VO.

Liz Ulrich and Leader Dog Hope


Westwood Church of God Prayer Chain Coordinator

http://www.facebook.com/elizabeth.ulrich.1
Sent from my very intelligent ParrotHead of an IPhone

On Mar 17, 2017, at 1:19 PM, Marissa Solaun > wrote:



hello group,

So, I installed the Uber application onto my iPhone 6 I am using voice
over and everything went fine to set it up. My question is I see that
you can add gift cards as a form of payment for rides is that correct?
If possible I would rather like to use that instead of a credit and or
debit card.

Has anyone encountered issues with the Uber application using
voiceover and if so what are they? I have not used Uber as of yet as I
have been using para transit to get around but may consider it that's
why am asking.

Thank you for your help

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Re: Questions about Uber

[Liz And Hope]

I recently started using Uber as one of my modes of transportation. I have had 
no issues with the Uber App. It works very nicely with VO. 

Liz Ulrich and Leader Dog Hope


Westwood Church of God Prayer Chain Coordinator 

http://www.facebook.com/elizabeth.ulrich.1
Sent from my very intelligent ParrotHead of an IPhone

> On Mar 17, 2017, at 1:19 PM, Marissa Solaun  wrote:
> 
> 
> hello group,
> 
> So, I installed the Uber application onto my iPhone 6 I am using voice over 
> and everything went fine to set it up. My question is I see that you can add 
> gift cards as a form of payment for rides is that correct? If possible I 
> would rather like to use that instead of a credit and or debit card.
> 
> Has anyone encountered issues with the Uber application using voiceover and 
> if so what are they? I have not used Uber as of yet as I have been using para 
> transit to get around but may consider it that's why am asking.
> 
> Thank you for your help
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
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> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

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caraqu...@caraquinn.com

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