Re: Should resetting the iPhone in IOS 6 cause loss of Voiceover

2012-10-13 Thread Sandy Tomkins
HI,

This just happened to me for the first time since the upgrade to 6. i have 
reset before with no problems. I discovered that voiceover was turned on  but  
triple click home was off . I had to tturn triple click home to VO before all 
was well again. I should say that although I do have a Braille keyboard paired 
to the phone, I did not have it turned on at the time, indeed, i have not used 
it since the upgrade. So, I don't think that the Braille keyboard is the issue. 
Strange that it has not happened in previous resets though. Also, I note that 
all my settings under VO were set back to the defaults. i had, for example, 
Large text turned on, but this was off after the reset. So I am thinking this 
is a bug relating to the triple click being automatically set to on for VO 
rather than anything else. not sure now, but think that when I first looked in 
settings/general/Accessibility/Voiceover Vo was still turned on, but it was not 
working, as if it had been triple clicked to off, because the voice was not 
only missing, but touching the screen worked in the way it does when VO is off, 
I.E. touching an item enabled it and double tapping did nothing.

Sorry for the messy thoughts, here is my conclusion, it is a problem with 
the Triple Click Home being disabled after a reset.

Sandy. 

Sent from my iPhone

On 12 Oct 2012, at 21:18, Rose Combs rosecom...@gmail.com wrote:

 I reset my phone yesterday using both the home and power button, then
 restarted it and had voiceover, it is a $s running IOS 6.  
 
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
 Of David Chittenden
 Sent: Tuesday, October 09, 2012 1:25 PM
 To: viphone@googlegroups.com
 Subject: Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver
 
 Yes, as soon as I confirm this is the cause.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 10/10/2012, at 5:56, Scott Howell scottn3...@gmail.com wrote:
 
 David,
 
 The one thing you stated that caught my attention is regarding the Braille
 display being connected. So, this problem does not occur provided the
 display is not connected? If so, that is something and certainly worth
 reporting to APple.
 
 On Oct 9, 2012, at 9:17 AM, David Chittenden dchitten...@gmail.com
 wrote:
 
 Scott,
 
 I have not yet been able to figure out any patterns yet. I managed to
 make it lose VO again by having my braille display connected when I did the
 power home reboot. The most annoying thing is that the rotors are both set
 back to factory defaults each time VO is switched off. Also, triple-click
 home is deactivated, so iTunes is necessary for restarting VO on the iPhone.
 
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 10/10/2012, at 0:27, Scott Howell scottn3...@gmail.com wrote:
 
 David,
 
 I have to admit that I have not used this reboot procedure more than
 maybe a couple of times, yet I have not encountered this issue. So, is there
 any particular pattern to reproducing the problem? FOr example, rebooting
 repeatedly (within a period of time) such as maybe every five minutes for 10
 times etc.? Perhaps rebooting the phone more than once a week? Also, is
 there any particular app that has caused the condition which necessitated a
 reboot? I am curious if there is in fact some pattern or application that
 may be the cause for the loss of speech etc. when the phone is rebooted
 using this technique.
 
 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com
 wrote:
 
 I have now lost VO one time using this technique out of seven times I
 have used the technique on my iPhone 5. In addition to losing VO, my braille
 display would not connect after I started VO with iTunes. Also, VO was set
 to factory defaults. I had to do another power home reboot before the
 braille display drivers would load properly again. This is a fascinating
 little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset
 technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the
 iPhone and iPad many times and I havne't lost VO ever.  Maybe reset is not
 the proper phrase as we are not technically resetting any settings, but
 rather just clearing out memory cobwebs on the phone or pad.  
 
 At any rate, I have indeed held both power button and home button and
 waited 10 seconds an d the device comes back talking.  
 
 Katey 
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn
 kblac...@austin.rr.com wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard
 re-set, holding down the home and sleep/wake buttons at the same 

Re: Should resetting the iPhone in IOS 6 cause loss of Voiceover

2012-10-13 Thread paras shah
I can confirm this. In i o s 5.1.1 this was not happening. When I beta
tested the i o s 6, i did send this to Apple. Apparently, they did not
have time to fix this. Please send more of your reports to
accessibil...@apple.com

On 10/12/12, Rose Combs rosecom...@gmail.com wrote:
 I reset my phone yesterday using both the home and power button, then
 restarted it and had voiceover, it is a $s running IOS 6.


 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
 Of David Chittenden
 Sent: Tuesday, October 09, 2012 1:25 PM
 To: viphone@googlegroups.com
 Subject: Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

 Yes, as soon as I confirm this is the cause.

 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone

 On 10/10/2012, at 5:56, Scott Howell scottn3...@gmail.com wrote:

 David,

 The one thing you stated that caught my attention is regarding the
 Braille
 display being connected. So, this problem does not occur provided the
 display is not connected? If so, that is something and certainly worth
 reporting to APple.

 On Oct 9, 2012, at 9:17 AM, David Chittenden dchitten...@gmail.com
 wrote:

 Scott,

 I have not yet been able to figure out any patterns yet. I managed to
 make it lose VO again by having my braille display connected when I did the
 power home reboot. The most annoying thing is that the rotors are both set
 back to factory defaults each time VO is switched off. Also, triple-click
 home is deactivated, so iTunes is necessary for restarting VO on the
 iPhone.


 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone

 On 10/10/2012, at 0:27, Scott Howell scottn3...@gmail.com wrote:

 David,

 I have to admit that I have not used this reboot procedure more than
 maybe a couple of times, yet I have not encountered this issue. So, is
 there
 any particular pattern to reproducing the problem? FOr example, rebooting
 repeatedly (within a period of time) such as maybe every five minutes for
 10
 times etc.? Perhaps rebooting the phone more than once a week? Also, is
 there any particular app that has caused the condition which necessitated a
 reboot? I am curious if there is in fact some pattern or application that
 may be the cause for the loss of speech etc. when the phone is rebooted
 using this technique.

 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com
 wrote:

 I have now lost VO one time using this technique out of seven times I
 have used the technique on my iPhone 5. In addition to losing VO, my
 braille
 display would not connect after I started VO with iTunes. Also, VO was set
 to factory defaults. I had to do another power home reboot before the
 braille display drivers would load properly again. This is a fascinating
 little bug.

 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone

 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:

 I have to agree I have not lost VO as a result of using this reset
 technique.

 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:

 I have used holding the power button and home button to reset the
 iPhone and iPad many times and I havne't lost VO ever.  Maybe reset is not
 the proper phrase as we are not technically resetting any settings, but
 rather just clearing out memory cobwebs on the phone or pad.

 At any rate, I have indeed held both power button and home button
 and
 waited 10 seconds an d the device comes back talking.

 Katey

 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn
 kblac...@austin.rr.com wrote:

 I wrote to accessibil...@apple.com and was told that the hard
 re-set, holding down the home and sleep/wake buttons at the same time, does
 indeed result in loss of VoiceOver and does so by design. In order to get
 VoiceOver back, you must either get sighted help or connect the phone to a
 computer and re-enable VoiceOver using iTunes. Moral of story: power off
 only by holding down sleep/wake until the slider appears and then
 double-tap.

 Kathy Blackburn
 kblac...@austin.rr.com
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RE: Should resetting the iPhone in IOS 6 cause loss of Voiceover

2012-10-12 Thread Rose Combs
I reset my phone yesterday using both the home and power button, then
restarted it and had voiceover, it is a $s running IOS 6.  


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of David Chittenden
Sent: Tuesday, October 09, 2012 1:25 PM
To: viphone@googlegroups.com
Subject: Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

Yes, as soon as I confirm this is the cause.

David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com
Mobile: +64 21 2288 288
Sent from my iPhone

On 10/10/2012, at 5:56, Scott Howell scottn3...@gmail.com wrote:

 David,
 
 The one thing you stated that caught my attention is regarding the Braille
display being connected. So, this problem does not occur provided the
display is not connected? If so, that is something and certainly worth
reporting to APple.
 
 On Oct 9, 2012, at 9:17 AM, David Chittenden dchitten...@gmail.com
wrote:
 
 Scott,
 
 I have not yet been able to figure out any patterns yet. I managed to
make it lose VO again by having my braille display connected when I did the
power home reboot. The most annoying thing is that the rotors are both set
back to factory defaults each time VO is switched off. Also, triple-click
home is deactivated, so iTunes is necessary for restarting VO on the iPhone.
 
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 10/10/2012, at 0:27, Scott Howell scottn3...@gmail.com wrote:
 
 David,
 
 I have to admit that I have not used this reboot procedure more than
maybe a couple of times, yet I have not encountered this issue. So, is there
any particular pattern to reproducing the problem? FOr example, rebooting
repeatedly (within a period of time) such as maybe every five minutes for 10
times etc.? Perhaps rebooting the phone more than once a week? Also, is
there any particular app that has caused the condition which necessitated a
reboot? I am curious if there is in fact some pattern or application that
may be the cause for the loss of speech etc. when the phone is rebooted
using this technique.
 
 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com
wrote:
 
 I have now lost VO one time using this technique out of seven times I
have used the technique on my iPhone 5. In addition to losing VO, my braille
display would not connect after I started VO with iTunes. Also, VO was set
to factory defaults. I had to do another power home reboot before the
braille display drivers would load properly again. This is a fascinating
little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset
technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the
iPhone and iPad many times and I havne't lost VO ever.  Maybe reset is not
the proper phrase as we are not technically resetting any settings, but
rather just clearing out memory cobwebs on the phone or pad.  
 
 At any rate, I have indeed held both power button and home button and
waited 10 seconds an d the device comes back talking.  
 
 Katey 
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn
kblac...@austin.rr.com wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard
re-set, holding down the home and sleep/wake buttons at the same time, does
indeed result in loss of VoiceOver and does so by design. In order to get
VoiceOver back, you must either get sighted help or connect the phone to a
computer and re-enable VoiceOver using iTunes. Moral of story: power off
only by holding down sleep/wake until the slider appears and then
double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com 
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-10 Thread reggie.alvar...@gmail.com
I sent a message to Apple and they wrote back telling me, in effect, don't use 
home and power button to reboot the phone.  I only did this when I could not 
get things straightened out.  I think more people need to report this unless 
they have done this on purpose.  

Reggie and Brooks


On Oct 9, 2012, at 5:59 PM, Grant Hardy grantha...@gmail.com wrote:

David,

That is very bizarre indeed and certainly shouldn't be happening by
design. Sounds like a bug that should be reported to Apple
accessibility. Do you ever lose VoiceOver when rebooting your phone
normally?

Also, not to get into a whole debate about resets and crashes again,
but I don't know that this procedure should be carried out on a daily
basis. Yes it's officially condoned by Apple, but only if powering off
and on the phone isn't working normally. It may not crash the phone
but it's certainly a safety mechanism that isn't meant to be used
unless normal operation of the phone isn't working.

Grant

On 10/9/12, David Chittenden dchitten...@gmail.com wrote:
 Scott,
 
 I have not yet been able to figure out any patterns yet. I managed to make
 it lose VO again by having my braille display connected when I did the power
 home reboot. The most annoying thing is that the rotors are both set back to
 factory defaults each time VO is switched off. Also, triple-click home is
 deactivated, so iTunes is necessary for restarting VO on the iPhone.
 
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 10/10/2012, at 0:27, Scott Howell scottn3...@gmail.com wrote:
 
 David,
 
 I have to admit that I have not used this reboot procedure more than maybe
 a couple of times, yet I have not encountered this issue. So, is there any
 particular pattern to reproducing the problem? FOr example, rebooting
 repeatedly (within a period of time) such as maybe every five minutes for
 10 times etc.? Perhaps rebooting the phone more than once a week? Also, is
 there any particular app that has caused the condition which necessitated
 a reboot? I am curious if there is in fact some pattern or application
 that may be the cause for the loss of speech etc. when the phone is
 rebooted using this technique.
 
 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com
 wrote:
 
 I have now lost VO one time using this technique out of seven times I
 have used the technique on my iPhone 5. In addition to losing VO, my
 braille display would not connect after I started VO with iTunes. Also,
 VO was set to factory defaults. I had to do another power home reboot
 before the braille display drivers would load properly again. This is a
 fascinating little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset
 technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the
 iPhone and iPad many times and I havne't lost VO ever.  Maybe reset is
 not the proper phrase as we are not technically resetting any settings,
 but rather just clearing out memory cobwebs on the phone or pad.
 
 At any rate, I have indeed held both power button and home button and
 waited 10 seconds an d the device comes back talking.
 
 Katey
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com
 wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard re-set,
 holding down the home and sleep/wake buttons at the same time, does
 indeed result in loss of VoiceOver and does so by design. In order to
 get VoiceOver back, you must either get sighted help or connect the
 phone to a computer and re-enable VoiceOver using iTunes. Moral of
 story: power off only by holding down sleep/wake until the slider
 appears and then double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com
 --
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-10 Thread reggie.alvar...@gmail.com
It does not work.  I thought I wrecked my phone when I did it. 

Reggie and Brooks


On Oct 9, 2012, at 5:55 PM, Grant Hardy grantha...@gmail.com wrote:

It should actually work no matter what provided you've gone into
Settings/General/Accessibility/Tripple Click Home and set it to
VoiceOver.

Grant

On 10/9/12, Jeff Bishop j...@jeffbishop.com wrote:
 To be warned here though, you must do this triple click home on the welcome
 screen of each of the devices. Pressing the home key negates this
 functionality.
 
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
 Of Kristeen Hughes
 Sent: Tuesday, October 09, 2012 6:32 AM
 To: viphone@googlegroups.com
 Subject: Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver
 
 I have lost VO only once by using this reset, and that was because I got
 distracted and ended up holding it for about twenty seconds. I think there
 is a timing limit. However, with both the Ipad 3 and the iPhone 5, VO can
 be
 brought back with the tripple-click of the home key. I got an iPad 3 and
 out
 of the box the tripple-click worked. I then tried it with the iPhone 5 and
 this was also the case. No longer is sighted help or a computer connection
 necessary. This seems to now be built in by default. I like it!
 
 
 On Oct 9, 2012, at 7:27 AM, Scott Howell scottn3...@gmail.com wrote:
 
 David,
 
 I have to admit that I have not used this reboot procedure more than
 maybe
 a couple of times, yet I have not encountered this issue. So, is there any
 particular pattern to reproducing the problem? FOr example, rebooting
 repeatedly (within a period of time) such as maybe every five minutes for
 10
 times etc.? Perhaps rebooting the phone more than once a week? Also, is
 there any particular app that has caused the condition which necessitated a
 reboot? I am curious if there is in fact some pattern or application that
 may be the cause for the loss of speech etc. when the phone is rebooted
 using this technique.
 
 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com
 wrote:
 
 I have now lost VO one time using this technique out of seven times I
 have used the technique on my iPhone 5. In addition to losing VO, my
 braille
 display would not connect after I started VO with iTunes. Also, VO was set
 to factory defaults. I had to do another power home reboot before the
 braille display drivers would load properly again. This is a fascinating
 little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset
 technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the
 iPhone and iPad many times and I havne't lost VO ever.  Maybe reset is not
 the proper phrase as we are not technically resetting any settings, but
 rather just clearing out memory cobwebs on the phone or pad.
 
 At any rate, I have indeed held both power button and home button and
 waited 10 seconds an d the device comes back talking.
 
 Katey
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com
 wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard re-set,
 holding down the home and sleep/wake buttons at the same time, does indeed
 result in loss of VoiceOver and does so by design. In order to get
 VoiceOver
 back, you must either get sighted help or connect the phone to a computer
 and re-enable VoiceOver using iTunes. Moral of story: power off only by
 holding down sleep/wake until the slider appears and then double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com
 --
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-10 Thread reggie.alvar...@gmail.com
I had not rebooted for almost three weeks when it happened to me.  I also had 
nothing attached to the phone.  

Reggie and Brooks


On Oct 9, 2012, at 7:27 AM, Scott Howell scottn3...@gmail.com wrote:

David,

I have to admit that I have not used this reboot procedure more than maybe a 
couple of times, yet I have not encountered this issue. So, is there any 
particular pattern to reproducing the problem? FOr example, rebooting 
repeatedly (within a period of time) such as maybe every five minutes for 10 
times etc.? Perhaps rebooting the phone more than once a week? Also, is there 
any particular app that has caused the condition which necessitated a reboot? I 
am curious if there is in fact some pattern or application that may be the 
cause for the loss of speech etc. when the phone is rebooted using this 
technique.

On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com wrote:

 I have now lost VO one time using this technique out of seven times I have 
 used the technique on my iPhone 5. In addition to losing VO, my braille 
 display would not connect after I started VO with iTunes. Also, VO was set to 
 factory defaults. I had to do another power home reboot before the braille 
 display drivers would load properly again. This is a fascinating little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the iPhone 
 and iPad many times and I havne't lost VO ever.  Maybe reset is not the 
 proper phrase as we are not technically resetting any settings, but rather 
 just clearing out memory cobwebs on the phone or pad.  
 
 At any rate, I have indeed held both power button and home button and 
 waited 10 seconds an d the device comes back talking.  
 
 Katey 
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com 
 wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard re-set, 
 holding down the home and sleep/wake buttons at the same time, does indeed 
 result in loss of VoiceOver and does so by design. In order to get 
 VoiceOver back, you must either get sighted help or connect the phone to a 
 computer and re-enable VoiceOver using iTunes. Moral of story: power off 
 only by holding down sleep/wake until the slider appears and then 
 double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com 
 -- 
 You received this message because you are subscribed to the VIPhone 
 Google Group.
 To search the VIPhone public archive, visit 
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-10 Thread reggie.alvar...@gmail.com
To the last trill? Does this do the same thing as holding until turn off 
completely? 

Reggie and Brooks


On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com wrote:

I wrote to accessibil...@apple.com and was told that the hard re-set, holding 
down the home and sleep/wake buttons at the same time, does indeed result in 
loss of VoiceOver and does so by design. In order to get VoiceOver back, you 
must either get sighted help or connect the phone to a computer and re-enable 
VoiceOver using iTunes. Moral of story: power off only by holding down 
sleep/wake until the slider appears and then double-tap.

Kathy Blackburn
kblac...@austin.rr.com 
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-09 Thread Scott Howell
I have to agree I have not lost VO as a result of using this reset technique.

On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:

 I have used holding the power button and home button to reset the iPhone and 
 iPad many times and I havne't lost VO ever.  Maybe reset is not the proper 
 phrase as we are not technically resetting any settings, but rather just 
 clearing out memory cobwebs on the phone or pad.  
 
 At any rate, I have indeed held both power button and home button and waited 
 10 seconds an d the device comes back talking.  
 
 Katey 
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard re-set, 
 holding down the home and sleep/wake buttons at the same time, does indeed 
 result in loss of VoiceOver and does so by design. In order to get VoiceOver 
 back, you must either get sighted help or connect the phone to a computer 
 and re-enable VoiceOver using iTunes. Moral of story: power off only by 
 holding down sleep/wake until the slider appears and then double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com 
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-09 Thread Scott Howell
David,

I have to admit that I have not used this reboot procedure more than maybe a 
couple of times, yet I have not encountered this issue. So, is there any 
particular pattern to reproducing the problem? FOr example, rebooting 
repeatedly (within a period of time) such as maybe every five minutes for 10 
times etc.? Perhaps rebooting the phone more than once a week? Also, is there 
any particular app that has caused the condition which necessitated a reboot? I 
am curious if there is in fact some pattern or application that may be the 
cause for the loss of speech etc. when the phone is rebooted using this 
technique.

On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com wrote:

 I have now lost VO one time using this technique out of seven times I have 
 used the technique on my iPhone 5. In addition to losing VO, my braille 
 display would not connect after I started VO with iTunes. Also, VO was set to 
 factory defaults. I had to do another power home reboot before the braille 
 display drivers would load properly again. This is a fascinating little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the iPhone 
 and iPad many times and I havne't lost VO ever.  Maybe reset is not the 
 proper phrase as we are not technically resetting any settings, but rather 
 just clearing out memory cobwebs on the phone or pad.  
 
 At any rate, I have indeed held both power button and home button and 
 waited 10 seconds an d the device comes back talking.  
 
 Katey 
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com 
 wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard re-set, 
 holding down the home and sleep/wake buttons at the same time, does indeed 
 result in loss of VoiceOver and does so by design. In order to get 
 VoiceOver back, you must either get sighted help or connect the phone to a 
 computer and re-enable VoiceOver using iTunes. Moral of story: power off 
 only by holding down sleep/wake until the slider appears and then 
 double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com 
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-09 Thread David Chittenden
Scott,

I have not yet been able to figure out any patterns yet. I managed to make it 
lose VO again by having my braille display connected when I did the power home 
reboot. The most annoying thing is that the rotors are both set back to factory 
defaults each time VO is switched off. Also, triple-click home is deactivated, 
so iTunes is necessary for restarting VO on the iPhone.


David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com
Mobile: +64 21 2288 288
Sent from my iPhone

On 10/10/2012, at 0:27, Scott Howell scottn3...@gmail.com wrote:

 David,
 
 I have to admit that I have not used this reboot procedure more than maybe a 
 couple of times, yet I have not encountered this issue. So, is there any 
 particular pattern to reproducing the problem? FOr example, rebooting 
 repeatedly (within a period of time) such as maybe every five minutes for 10 
 times etc.? Perhaps rebooting the phone more than once a week? Also, is there 
 any particular app that has caused the condition which necessitated a reboot? 
 I am curious if there is in fact some pattern or application that may be the 
 cause for the loss of speech etc. when the phone is rebooted using this 
 technique.
 
 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com wrote:
 
 I have now lost VO one time using this technique out of seven times I have 
 used the technique on my iPhone 5. In addition to losing VO, my braille 
 display would not connect after I started VO with iTunes. Also, VO was set 
 to factory defaults. I had to do another power home reboot before the 
 braille display drivers would load properly again. This is a fascinating 
 little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset 
 technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the iPhone 
 and iPad many times and I havne't lost VO ever.  Maybe reset is not the 
 proper phrase as we are not technically resetting any settings, but rather 
 just clearing out memory cobwebs on the phone or pad.  
 
 At any rate, I have indeed held both power button and home button and 
 waited 10 seconds an d the device comes back talking.  
 
 Katey 
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com 
 wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard re-set, 
 holding down the home and sleep/wake buttons at the same time, does 
 indeed result in loss of VoiceOver and does so by design. In order to get 
 VoiceOver back, you must either get sighted help or connect the phone to 
 a computer and re-enable VoiceOver using iTunes. Moral of story: power 
 off only by holding down sleep/wake until the slider appears and then 
 double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com 
 -- 
 You received this message because you are subscribed to the VIPhone 
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 To 

Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-09 Thread Kristeen Hughes
I have lost VO only once by using this reset, and that was because I got 
distracted and ended up holding it for about twenty seconds. I think there is a 
timing limit. However, with both the Ipad 3 and the iPhone 5, VO can be brought 
back with the tripple-click of the home key. I got an iPad 3 and out of the box 
the tripple-click worked. I then tried it with the iPhone 5 and this was also 
the case. No longer is sighted help or a computer connection necessary. This 
seems to now be built in by default. I like it!


On Oct 9, 2012, at 7:27 AM, Scott Howell scottn3...@gmail.com wrote:

 David,
 
 I have to admit that I have not used this reboot procedure more than maybe a 
 couple of times, yet I have not encountered this issue. So, is there any 
 particular pattern to reproducing the problem? FOr example, rebooting 
 repeatedly (within a period of time) such as maybe every five minutes for 10 
 times etc.? Perhaps rebooting the phone more than once a week? Also, is there 
 any particular app that has caused the condition which necessitated a reboot? 
 I am curious if there is in fact some pattern or application that may be the 
 cause for the loss of speech etc. when the phone is rebooted using this 
 technique.
 
 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com wrote:
 
 I have now lost VO one time using this technique out of seven times I have 
 used the technique on my iPhone 5. In addition to losing VO, my braille 
 display would not connect after I started VO with iTunes. Also, VO was set 
 to factory defaults. I had to do another power home reboot before the 
 braille display drivers would load properly again. This is a fascinating 
 little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset 
 technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the iPhone 
 and iPad many times and I havne't lost VO ever.  Maybe reset is not the 
 proper phrase as we are not technically resetting any settings, but rather 
 just clearing out memory cobwebs on the phone or pad.  
 
 At any rate, I have indeed held both power button and home button and 
 waited 10 seconds an d the device comes back talking.  
 
 Katey 
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com 
 wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard re-set, 
 holding down the home and sleep/wake buttons at the same time, does 
 indeed result in loss of VoiceOver and does so by design. In order to get 
 VoiceOver back, you must either get sighted help or connect the phone to 
 a computer and re-enable VoiceOver using iTunes. Moral of story: power 
 off only by holding down sleep/wake until the slider appears and then 
 double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com 
 -- 
 You received this message because you are subscribed to the VIPhone 
 Google Group.
 To search the VIPhone public archive, visit 
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RE: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-09 Thread Jeff Bishop
To be warned here though, you must do this triple click home on the welcome
screen of each of the devices. Pressing the home key negates this
functionality.


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Kristeen Hughes
Sent: Tuesday, October 09, 2012 6:32 AM
To: viphone@googlegroups.com
Subject: Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

I have lost VO only once by using this reset, and that was because I got
distracted and ended up holding it for about twenty seconds. I think there
is a timing limit. However, with both the Ipad 3 and the iPhone 5, VO can be
brought back with the tripple-click of the home key. I got an iPad 3 and out
of the box the tripple-click worked. I then tried it with the iPhone 5 and
this was also the case. No longer is sighted help or a computer connection
necessary. This seems to now be built in by default. I like it!


On Oct 9, 2012, at 7:27 AM, Scott Howell scottn3...@gmail.com wrote:

 David,
 
 I have to admit that I have not used this reboot procedure more than maybe
a couple of times, yet I have not encountered this issue. So, is there any
particular pattern to reproducing the problem? FOr example, rebooting
repeatedly (within a period of time) such as maybe every five minutes for 10
times etc.? Perhaps rebooting the phone more than once a week? Also, is
there any particular app that has caused the condition which necessitated a
reboot? I am curious if there is in fact some pattern or application that
may be the cause for the loss of speech etc. when the phone is rebooted
using this technique.
 
 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com
wrote:
 
 I have now lost VO one time using this technique out of seven times I
have used the technique on my iPhone 5. In addition to losing VO, my braille
display would not connect after I started VO with iTunes. Also, VO was set
to factory defaults. I had to do another power home reboot before the
braille display drivers would load properly again. This is a fascinating
little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset
technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the
iPhone and iPad many times and I havne't lost VO ever.  Maybe reset is not
the proper phrase as we are not technically resetting any settings, but
rather just clearing out memory cobwebs on the phone or pad.  
 
 At any rate, I have indeed held both power button and home button and
waited 10 seconds an d the device comes back talking.  
 
 Katey 
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com
wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard re-set,
holding down the home and sleep/wake buttons at the same time, does indeed
result in loss of VoiceOver and does so by design. In order to get VoiceOver
back, you must either get sighted help or connect the phone to a computer
and re-enable VoiceOver using iTunes. Moral of story: power off only by
holding down sleep/wake until the slider appears and then double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com 
 -- 
 You received this message because you are subscribed to the VIPhone
Google Group.
 To search the VIPhone public archive, visit
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-09 Thread Kristeen Hughes
Ah, thanks Jeff, that makes sense.

Could we talk about the maps feature sometime?


On Oct 9, 2012, at 9:34 AM, Jeff Bishop j...@jeffbishop.com wrote:

 To be warned here though, you must do this triple click home on the welcome
 screen of each of the devices. Pressing the home key negates this
 functionality.
 
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
 Of Kristeen Hughes
 Sent: Tuesday, October 09, 2012 6:32 AM
 To: viphone@googlegroups.com
 Subject: Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver
 
 I have lost VO only once by using this reset, and that was because I got
 distracted and ended up holding it for about twenty seconds. I think there
 is a timing limit. However, with both the Ipad 3 and the iPhone 5, VO can be
 brought back with the tripple-click of the home key. I got an iPad 3 and out
 of the box the tripple-click worked. I then tried it with the iPhone 5 and
 this was also the case. No longer is sighted help or a computer connection
 necessary. This seems to now be built in by default. I like it!
 
 
 On Oct 9, 2012, at 7:27 AM, Scott Howell scottn3...@gmail.com wrote:
 
 David,
 
 I have to admit that I have not used this reboot procedure more than maybe
 a couple of times, yet I have not encountered this issue. So, is there any
 particular pattern to reproducing the problem? FOr example, rebooting
 repeatedly (within a period of time) such as maybe every five minutes for 10
 times etc.? Perhaps rebooting the phone more than once a week? Also, is
 there any particular app that has caused the condition which necessitated a
 reboot? I am curious if there is in fact some pattern or application that
 may be the cause for the loss of speech etc. when the phone is rebooted
 using this technique.
 
 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com
 wrote:
 
 I have now lost VO one time using this technique out of seven times I
 have used the technique on my iPhone 5. In addition to losing VO, my braille
 display would not connect after I started VO with iTunes. Also, VO was set
 to factory defaults. I had to do another power home reboot before the
 braille display drivers would load properly again. This is a fascinating
 little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset
 technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the
 iPhone and iPad many times and I havne't lost VO ever.  Maybe reset is not
 the proper phrase as we are not technically resetting any settings, but
 rather just clearing out memory cobwebs on the phone or pad.  
 
 At any rate, I have indeed held both power button and home button and
 waited 10 seconds an d the device comes back talking.  
 
 Katey 
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com
 wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard re-set,
 holding down the home and sleep/wake buttons at the same time, does indeed
 result in loss of VoiceOver and does so by design. In order to get VoiceOver
 back, you must either get sighted help or connect the phone to a computer
 and re-enable VoiceOver using iTunes. Moral of story: power off only by
 holding down sleep/wake until the slider appears and then double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com 
 -- 
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RE: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-09 Thread Patti Johnson
Oh man, now I really want an ipad, grin.
I've been trying to squelch that wish but I may not make it!
Patti 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Kristeen Hughes
Sent: Tuesday, October 09, 2012 9:32 AM
To: viphone@googlegroups.com
Subject: Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

I have lost VO only once by using this reset, and that was because I got
distracted and ended up holding it for about twenty seconds. I think there
is a timing limit. However, with both the Ipad 3 and the iPhone 5, VO can be
brought back with the tripple-click of the home key. I got an iPad 3 and out
of the box the tripple-click worked. I then tried it with the iPhone 5 and
this was also the case. No longer is sighted help or a computer connection
necessary. This seems to now be built in by default. I like it!


On Oct 9, 2012, at 7:27 AM, Scott Howell scottn3...@gmail.com wrote:

 David,
 
 I have to admit that I have not used this reboot procedure more than maybe
a couple of times, yet I have not encountered this issue. So, is there any
particular pattern to reproducing the problem? FOr example, rebooting
repeatedly (within a period of time) such as maybe every five minutes for 10
times etc.? Perhaps rebooting the phone more than once a week? Also, is
there any particular app that has caused the condition which necessitated a
reboot? I am curious if there is in fact some pattern or application that
may be the cause for the loss of speech etc. when the phone is rebooted
using this technique.
 
 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com
wrote:
 
 I have now lost VO one time using this technique out of seven times I
have used the technique on my iPhone 5. In addition to losing VO, my braille
display would not connect after I started VO with iTunes. Also, VO was set
to factory defaults. I had to do another power home reboot before the
braille display drivers would load properly again. This is a fascinating
little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset
technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the
iPhone and iPad many times and I havne't lost VO ever.  Maybe reset is not
the proper phrase as we are not technically resetting any settings, but
rather just clearing out memory cobwebs on the phone or pad.  
 
 At any rate, I have indeed held both power button and home button and
waited 10 seconds an d the device comes back talking.  
 
 Katey
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com
wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard re-set,
holding down the home and sleep/wake buttons at the same time, does indeed
result in loss of VoiceOver and does so by design. In order to get VoiceOver
back, you must either get sighted help or connect the phone to a computer
and re-enable VoiceOver using iTunes. Moral of story: power off only by
holding down sleep/wake until the slider appears and then double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com
 --
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-09 Thread Scott Howell
David,

The one thing you stated that caught my attention is regarding the Braille 
display being connected. So, this problem does not occur provided the display 
is not connected? If so, that is something and certainly worth reporting to 
APple.

On Oct 9, 2012, at 9:17 AM, David Chittenden dchitten...@gmail.com wrote:

 Scott,
 
 I have not yet been able to figure out any patterns yet. I managed to make it 
 lose VO again by having my braille display connected when I did the power 
 home reboot. The most annoying thing is that the rotors are both set back to 
 factory defaults each time VO is switched off. Also, triple-click home is 
 deactivated, so iTunes is necessary for restarting VO on the iPhone.
 
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 10/10/2012, at 0:27, Scott Howell scottn3...@gmail.com wrote:
 
 David,
 
 I have to admit that I have not used this reboot procedure more than maybe a 
 couple of times, yet I have not encountered this issue. So, is there any 
 particular pattern to reproducing the problem? FOr example, rebooting 
 repeatedly (within a period of time) such as maybe every five minutes for 10 
 times etc.? Perhaps rebooting the phone more than once a week? Also, is 
 there any particular app that has caused the condition which necessitated a 
 reboot? I am curious if there is in fact some pattern or application that 
 may be the cause for the loss of speech etc. when the phone is rebooted 
 using this technique.
 
 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com wrote:
 
 I have now lost VO one time using this technique out of seven times I have 
 used the technique on my iPhone 5. In addition to losing VO, my braille 
 display would not connect after I started VO with iTunes. Also, VO was set 
 to factory defaults. I had to do another power home reboot before the 
 braille display drivers would load properly again. This is a fascinating 
 little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset 
 technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the iPhone 
 and iPad many times and I havne't lost VO ever.  Maybe reset is not the 
 proper phrase as we are not technically resetting any settings, but 
 rather just clearing out memory cobwebs on the phone or pad.  
 
 At any rate, I have indeed held both power button and home button and 
 waited 10 seconds an d the device comes back talking.  
 
 Katey 
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com 
 wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard re-set, 
 holding down the home and sleep/wake buttons at the same time, does 
 indeed result in loss of VoiceOver and does so by design. In order to 
 get VoiceOver back, you must either get sighted help or connect the 
 phone to a computer and re-enable VoiceOver using iTunes. Moral of 
 story: power off only by holding down sleep/wake until the slider 
 appears and then double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com 
 -- 
 You received this message because you are subscribed to the VIPhone 
 Google Group.
 To search the VIPhone public archive, visit 
 http://www.mail-archive.com/viphone@googlegroups.com/.
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 To unsubscribe from this group, send email to 
 viphone+unsubscr...@googlegroups.com.
 For more options, visit this group at 
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-09 Thread David Chittenden
Yes, as soon as I confirm this is the cause.

David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com
Mobile: +64 21 2288 288
Sent from my iPhone

On 10/10/2012, at 5:56, Scott Howell scottn3...@gmail.com wrote:

 David,
 
 The one thing you stated that caught my attention is regarding the Braille 
 display being connected. So, this problem does not occur provided the display 
 is not connected? If so, that is something and certainly worth reporting to 
 APple.
 
 On Oct 9, 2012, at 9:17 AM, David Chittenden dchitten...@gmail.com wrote:
 
 Scott,
 
 I have not yet been able to figure out any patterns yet. I managed to make 
 it lose VO again by having my braille display connected when I did the power 
 home reboot. The most annoying thing is that the rotors are both set back to 
 factory defaults each time VO is switched off. Also, triple-click home is 
 deactivated, so iTunes is necessary for restarting VO on the iPhone.
 
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 10/10/2012, at 0:27, Scott Howell scottn3...@gmail.com wrote:
 
 David,
 
 I have to admit that I have not used this reboot procedure more than maybe 
 a couple of times, yet I have not encountered this issue. So, is there any 
 particular pattern to reproducing the problem? FOr example, rebooting 
 repeatedly (within a period of time) such as maybe every five minutes for 
 10 times etc.? Perhaps rebooting the phone more than once a week? Also, is 
 there any particular app that has caused the condition which necessitated a 
 reboot? I am curious if there is in fact some pattern or application that 
 may be the cause for the loss of speech etc. when the phone is rebooted 
 using this technique.
 
 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com wrote:
 
 I have now lost VO one time using this technique out of seven times I have 
 used the technique on my iPhone 5. In addition to losing VO, my braille 
 display would not connect after I started VO with iTunes. Also, VO was set 
 to factory defaults. I had to do another power home reboot before the 
 braille display drivers would load properly again. This is a fascinating 
 little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset 
 technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the iPhone 
 and iPad many times and I havne't lost VO ever.  Maybe reset is not the 
 proper phrase as we are not technically resetting any settings, but 
 rather just clearing out memory cobwebs on the phone or pad.  
 
 At any rate, I have indeed held both power button and home button and 
 waited 10 seconds an d the device comes back talking.  
 
 Katey 
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com 
 wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard re-set, 
 holding down the home and sleep/wake buttons at the same time, does 
 indeed result in loss of VoiceOver and does so by design. In order to 
 get VoiceOver back, you must either get sighted help or connect the 
 phone to a computer and re-enable VoiceOver using iTunes. Moral of 
 story: power off only by holding down sleep/wake until the slider 
 appears and then double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com 
 -- 
 You received this message because you are subscribed to the VIPhone 
 Google Group.
 To search the VIPhone public archive, visit 
 http://www.mail-archive.com/viphone@googlegroups.com/.
 To post to this group, send email to viphone@googlegroups.com.
 To unsubscribe from this group, send email to 
 viphone+unsubscr...@googlegroups.com.
 For more options, visit this group at 
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-09 Thread Grant Hardy
It should actually work no matter what provided you've gone into
Settings/General/Accessibility/Tripple Click Home and set it to
VoiceOver.

Grant

On 10/9/12, Jeff Bishop j...@jeffbishop.com wrote:
 To be warned here though, you must do this triple click home on the welcome
 screen of each of the devices. Pressing the home key negates this
 functionality.


 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
 Of Kristeen Hughes
 Sent: Tuesday, October 09, 2012 6:32 AM
 To: viphone@googlegroups.com
 Subject: Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

 I have lost VO only once by using this reset, and that was because I got
 distracted and ended up holding it for about twenty seconds. I think there
 is a timing limit. However, with both the Ipad 3 and the iPhone 5, VO can
 be
 brought back with the tripple-click of the home key. I got an iPad 3 and
 out
 of the box the tripple-click worked. I then tried it with the iPhone 5 and
 this was also the case. No longer is sighted help or a computer connection
 necessary. This seems to now be built in by default. I like it!


 On Oct 9, 2012, at 7:27 AM, Scott Howell scottn3...@gmail.com wrote:

 David,

 I have to admit that I have not used this reboot procedure more than
 maybe
 a couple of times, yet I have not encountered this issue. So, is there any
 particular pattern to reproducing the problem? FOr example, rebooting
 repeatedly (within a period of time) such as maybe every five minutes for
 10
 times etc.? Perhaps rebooting the phone more than once a week? Also, is
 there any particular app that has caused the condition which necessitated a
 reboot? I am curious if there is in fact some pattern or application that
 may be the cause for the loss of speech etc. when the phone is rebooted
 using this technique.

 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com
 wrote:

 I have now lost VO one time using this technique out of seven times I
 have used the technique on my iPhone 5. In addition to losing VO, my
 braille
 display would not connect after I started VO with iTunes. Also, VO was set
 to factory defaults. I had to do another power home reboot before the
 braille display drivers would load properly again. This is a fascinating
 little bug.

 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone

 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:

 I have to agree I have not lost VO as a result of using this reset
 technique.

 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:

 I have used holding the power button and home button to reset the
 iPhone and iPad many times and I havne't lost VO ever.  Maybe reset is not
 the proper phrase as we are not technically resetting any settings, but
 rather just clearing out memory cobwebs on the phone or pad.

 At any rate, I have indeed held both power button and home button and
 waited 10 seconds an d the device comes back talking.

 Katey

 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com
 wrote:

 I wrote to accessibil...@apple.com and was told that the hard re-set,
 holding down the home and sleep/wake buttons at the same time, does indeed
 result in loss of VoiceOver and does so by design. In order to get
 VoiceOver
 back, you must either get sighted help or connect the phone to a computer
 and re-enable VoiceOver using iTunes. Moral of story: power off only by
 holding down sleep/wake until the slider appears and then double-tap.

 Kathy Blackburn
 kblac...@austin.rr.com
 --
 You received this message because you are subscribed to the VIPhone
 Google Group.
 To search the VIPhone public archive, visit
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 To unsubscribe from this group, send email to
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-09 Thread Grant Hardy
David,

That is very bizarre indeed and certainly shouldn't be happening by
design. Sounds like a bug that should be reported to Apple
accessibility. Do you ever lose VoiceOver when rebooting your phone
normally?

Also, not to get into a whole debate about resets and crashes again,
but I don't know that this procedure should be carried out on a daily
basis. Yes it's officially condoned by Apple, but only if powering off
and on the phone isn't working normally. It may not crash the phone
but it's certainly a safety mechanism that isn't meant to be used
unless normal operation of the phone isn't working.

Grant

On 10/9/12, David Chittenden dchitten...@gmail.com wrote:
 Scott,

 I have not yet been able to figure out any patterns yet. I managed to make
 it lose VO again by having my braille display connected when I did the power
 home reboot. The most annoying thing is that the rotors are both set back to
 factory defaults each time VO is switched off. Also, triple-click home is
 deactivated, so iTunes is necessary for restarting VO on the iPhone.


 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone

 On 10/10/2012, at 0:27, Scott Howell scottn3...@gmail.com wrote:

 David,

 I have to admit that I have not used this reboot procedure more than maybe
 a couple of times, yet I have not encountered this issue. So, is there any
 particular pattern to reproducing the problem? FOr example, rebooting
 repeatedly (within a period of time) such as maybe every five minutes for
 10 times etc.? Perhaps rebooting the phone more than once a week? Also, is
 there any particular app that has caused the condition which necessitated
 a reboot? I am curious if there is in fact some pattern or application
 that may be the cause for the loss of speech etc. when the phone is
 rebooted using this technique.

 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com
 wrote:

 I have now lost VO one time using this technique out of seven times I
 have used the technique on my iPhone 5. In addition to losing VO, my
 braille display would not connect after I started VO with iTunes. Also,
 VO was set to factory defaults. I had to do another power home reboot
 before the braille display drivers would load properly again. This is a
 fascinating little bug.

 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone

 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:

 I have to agree I have not lost VO as a result of using this reset
 technique.

 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:

 I have used holding the power button and home button to reset the
 iPhone and iPad many times and I havne't lost VO ever.  Maybe reset is
 not the proper phrase as we are not technically resetting any settings,
 but rather just clearing out memory cobwebs on the phone or pad.

 At any rate, I have indeed held both power button and home button and
 waited 10 seconds an d the device comes back talking.

 Katey

 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com
 wrote:

 I wrote to accessibil...@apple.com and was told that the hard re-set,
 holding down the home and sleep/wake buttons at the same time, does
 indeed result in loss of VoiceOver and does so by design. In order to
 get VoiceOver back, you must either get sighted help or connect the
 phone to a computer and re-enable VoiceOver using iTunes. Moral of
 story: power off only by holding down sleep/wake until the slider
 appears and then double-tap.

 Kathy Blackburn
 kblac...@austin.rr.com
 --
 You received this message because you are subscribed to the VIPhone
 Google Group.
 To search the VIPhone public archive, visit
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 To unsubscribe from this group, send email to
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-09 Thread David Chittenden
Yes, I was attempting to create the reported problem. Now that I have, I will 
re upgrade my iPhone 5 to reset it to factory values. 

David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com
Mobile: +64 21 2288 288
Sent from my iPhone

On 10/10/2012, at 10:59, Grant Hardy grantha...@gmail.com wrote:

 David,
 
 That is very bizarre indeed and certainly shouldn't be happening by
 design. Sounds like a bug that should be reported to Apple
 accessibility. Do you ever lose VoiceOver when rebooting your phone
 normally?
 
 Also, not to get into a whole debate about resets and crashes again,
 but I don't know that this procedure should be carried out on a daily
 basis. Yes it's officially condoned by Apple, but only if powering off
 and on the phone isn't working normally. It may not crash the phone
 but it's certainly a safety mechanism that isn't meant to be used
 unless normal operation of the phone isn't working.
 
 Grant
 
 On 10/9/12, David Chittenden dchitten...@gmail.com wrote:
 Scott,
 
 I have not yet been able to figure out any patterns yet. I managed to make
 it lose VO again by having my braille display connected when I did the power
 home reboot. The most annoying thing is that the rotors are both set back to
 factory defaults each time VO is switched off. Also, triple-click home is
 deactivated, so iTunes is necessary for restarting VO on the iPhone.
 
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 10/10/2012, at 0:27, Scott Howell scottn3...@gmail.com wrote:
 
 David,
 
 I have to admit that I have not used this reboot procedure more than maybe
 a couple of times, yet I have not encountered this issue. So, is there any
 particular pattern to reproducing the problem? FOr example, rebooting
 repeatedly (within a period of time) such as maybe every five minutes for
 10 times etc.? Perhaps rebooting the phone more than once a week? Also, is
 there any particular app that has caused the condition which necessitated
 a reboot? I am curious if there is in fact some pattern or application
 that may be the cause for the loss of speech etc. when the phone is
 rebooted using this technique.
 
 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com
 wrote:
 
 I have now lost VO one time using this technique out of seven times I
 have used the technique on my iPhone 5. In addition to losing VO, my
 braille display would not connect after I started VO with iTunes. Also,
 VO was set to factory defaults. I had to do another power home reboot
 before the braille display drivers would load properly again. This is a
 fascinating little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset
 technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the
 iPhone and iPad many times and I havne't lost VO ever.  Maybe reset is
 not the proper phrase as we are not technically resetting any settings,
 but rather just clearing out memory cobwebs on the phone or pad.
 
 At any rate, I have indeed held both power button and home button and
 waited 10 seconds an d the device comes back talking.
 
 Katey
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com
 wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard re-set,
 holding down the home and sleep/wake buttons at the same time, does
 indeed result in loss of VoiceOver and does so by design. In order to
 get VoiceOver back, you must either get sighted help or connect the
 phone to a computer and re-enable VoiceOver using iTunes. Moral of
 story: power off only by holding down sleep/wake until the slider
 appears and then double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-09 Thread David Chittenden
Unless you get hit by this quite rare bug. VO is literally completely reset to 
factory defaults and triple-click home is switched off. It's hard to duplicate 
though.

David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com
Mobile: +64 21 2288 288
Sent from my iPhone

On 10/10/2012, at 10:55, Grant Hardy grantha...@gmail.com wrote:

 It should actually work no matter what provided you've gone into
 Settings/General/Accessibility/Tripple Click Home and set it to
 VoiceOver.
 
 Grant
 
 On 10/9/12, Jeff Bishop j...@jeffbishop.com wrote:
 To be warned here though, you must do this triple click home on the welcome
 screen of each of the devices. Pressing the home key negates this
 functionality.
 
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
 Of Kristeen Hughes
 Sent: Tuesday, October 09, 2012 6:32 AM
 To: viphone@googlegroups.com
 Subject: Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver
 
 I have lost VO only once by using this reset, and that was because I got
 distracted and ended up holding it for about twenty seconds. I think there
 is a timing limit. However, with both the Ipad 3 and the iPhone 5, VO can
 be
 brought back with the tripple-click of the home key. I got an iPad 3 and
 out
 of the box the tripple-click worked. I then tried it with the iPhone 5 and
 this was also the case. No longer is sighted help or a computer connection
 necessary. This seems to now be built in by default. I like it!
 
 
 On Oct 9, 2012, at 7:27 AM, Scott Howell scottn3...@gmail.com wrote:
 
 David,
 
 I have to admit that I have not used this reboot procedure more than
 maybe
 a couple of times, yet I have not encountered this issue. So, is there any
 particular pattern to reproducing the problem? FOr example, rebooting
 repeatedly (within a period of time) such as maybe every five minutes for
 10
 times etc.? Perhaps rebooting the phone more than once a week? Also, is
 there any particular app that has caused the condition which necessitated a
 reboot? I am curious if there is in fact some pattern or application that
 may be the cause for the loss of speech etc. when the phone is rebooted
 using this technique.
 
 On Oct 9, 2012, at 5:27 AM, David Chittenden dchitten...@gmail.com
 wrote:
 
 I have now lost VO one time using this technique out of seven times I
 have used the technique on my iPhone 5. In addition to losing VO, my
 braille
 display would not connect after I started VO with iTunes. Also, VO was set
 to factory defaults. I had to do another power home reboot before the
 braille display drivers would load properly again. This is a fascinating
 little bug.
 
 David Chittenden, MSc, MRCAA
 Email: dchitten...@gmail.com
 Mobile: +64 21 2288 288
 Sent from my iPhone
 
 On 09/10/2012, at 22:09, Scott Howell scottn3...@gmail.com wrote:
 
 I have to agree I have not lost VO as a result of using this reset
 technique.
 
 On Oct 9, 2012, at 12:05 AM, Katey Glass katey...@gmail.com wrote:
 
 I have used holding the power button and home button to reset the
 iPhone and iPad many times and I havne't lost VO ever.  Maybe reset is not
 the proper phrase as we are not technically resetting any settings, but
 rather just clearing out memory cobwebs on the phone or pad.
 
 At any rate, I have indeed held both power button and home button and
 waited 10 seconds an d the device comes back talking.
 
 Katey
 
 On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com
 wrote:
 
 I wrote to accessibil...@apple.com and was told that the hard re-set,
 holding down the home and sleep/wake buttons at the same time, does indeed
 result in loss of VoiceOver and does so by design. In order to get
 VoiceOver
 back, you must either get sighted help or connect the phone to a computer
 and re-enable VoiceOver using iTunes. Moral of story: power off only by
 holding down sleep/wake until the slider appears and then double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-08 Thread Kathy Blackburn
I wrote to accessibil...@apple.com and was told that the hard re-set, 
holding down the home and sleep/wake buttons at the same time, does indeed 
result in loss of VoiceOver and does so by design. In order to get VoiceOver 
back, you must either get sighted help or connect the phone to a computer 
and re-enable VoiceOver using iTunes. Moral of story: power off only by 
holding down sleep/wake until the slider appears and then double-tap.


Kathy Blackburn
kblac...@austin.rr.com 


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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-08 Thread Katey Glass
I have used holding the power button and home button to reset the iPhone and 
iPad many times and I havne't lost VO ever.  Maybe reset is not the proper 
phrase as we are not technically resetting any settings, but rather just 
clearing out memory cobwebs on the phone or pad.  

At any rate, I have indeed held both power button and home button and waited 10 
seconds an d the device comes back talking.  

Katey 

On Oct 8, 2012, at 9:42 PM, Kathy Blackburn kblac...@austin.rr.com wrote:

 I wrote to accessibil...@apple.com and was told that the hard re-set, holding 
 down the home and sleep/wake buttons at the same time, does indeed result in 
 loss of VoiceOver and does so by design. In order to get VoiceOver back, you 
 must either get sighted help or connect the phone to a computer and re-enable 
 VoiceOver using iTunes. Moral of story: power off only by holding down 
 sleep/wake until the slider appears and then double-tap.
 
 Kathy Blackburn
 kblac...@austin.rr.com 
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Re: Should resetting the iPhone in IOS 6 cause loss of VoiceOver

2012-10-08 Thread Grant Hardy
Hey Kathy, this definitely shouldn't be the case. Doing a reset in the
manner you described simply forces the phone to reboot. It shouldn't
reset any of your settings.

To be safe though, I'd recommend popping into
Settings/General/Accessibility/Tripple click home, and setting the
tripple click home command to VoiceOver. That way you'll have a better
chance of getting the phone up and talking again should VoiceOver ever
be disabled, because you can simply press the HOME button three times
to toggle it.

Grant

On 10/8/12, Kathy Blackburn kblac...@austin.rr.com wrote:
 I wrote to accessibil...@apple.com and was told that the hard re-set,
 holding down the home and sleep/wake buttons at the same time, does indeed
 result in loss of VoiceOver and does so by design. In order to get VoiceOver

 back, you must either get sighted help or connect the phone to a computer
 and re-enable VoiceOver using iTunes. Moral of story: power off only by
 holding down sleep/wake until the slider appears and then double-tap.

 Kathy Blackburn
 kblac...@austin.rr.com

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