RE: need help getting my SE 2020 working properly again

2022-01-10 Thread Carolyn 
If your speech volume is low, you would think passcode not responding. Try to 
do something, where you think it is talking and turn Volume Up. 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
joseph hudson
Sent: Monday, January 10, 2022 2:53 PM
To: viphone@googlegroups.com
Subject: Re: need help getting my SE 2020 working properly again

Well it happens to me, I normally have to lock my phone, and then unlock it 
again and then it works. Because I have had this happen to me after I've gotten 
off of a phone call. I hope that you can get your problem fixed for sure.



On Jan 9, 2022, at 4:26 PM, kitty hevener mailto:kheve...@earthlink.net> > wrote:

I forgot to put my phone on charge last night.  Consequently, battery 
ran down.  Since recharging, I discovered that I can not give voice commands to 
open my aps.  When flicking around the screen, voice over does not speak.  Yet, 
when I hold the home button and say “voiceover on”, I get message saying voice 
over is on.  When trying to unlock phone, have to enter pass code, as it is no 
longer responding to my fingerprint.  
 
Called apple accessability for help.  Did screen share.  While on 
phone,  my phone behaved like I would expect it to.  By that, I mean that I 
could flick to all my aps and hear everything as expected.  Hung up from phone 
call and discovered that my phone went back to doing what it was doing prior to 
calling apple accessability.  Called apple accessability tweo more times.  I 
was talking to rep and when they went to check my account, they never came 
back.  This was 7-8 minutes in to the call.  I truly have never seen my phone 
behave like this.  Please help.  Thanks.

-- 
The following information is important for all members of the V iPhone 
list.
 
If you have any questions or concerns about the running of this list, 
or if you feel that a member's post is inappropriate, please contact the owners 
or moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor. Mark can be reached at:  
mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> 
 
The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google 
Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send 
an email to viphone+unsubscr...@googlegroups.com 
<mailto:viphone+unsubscr...@googlegroups.com> .
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net
 
<https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net?utm_medium=email&utm_source=footer>
 .


-- 
The following information is important for all members of the V iPhone list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com
 
The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com 
<mailto:viphone+unsubscr...@googlegroups.com> .
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/BCFA85FA-D7FB-4D9D-A890-17FA67A22450%40twc.com
 
<https://groups.google.com/d/msgid/viphone/BCFA85FA-D7FB-4D9D-A890-17FA67A22450%40twc.com?utm_medium=email&utm_source=footer>
 .


-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone

Re: need help getting my SE 2020 working properly again

2022-01-10 Thread joseph hudson 
Well it happens to me, I normally have to lock my phone, and then unlock it 
again and then it works. Because I have had this happen to me after I've gotten 
off of a phone call. I hope that you can get your problem fixed for sure.

> On Jan 9, 2022, at 4:26 PM, kitty hevener  wrote:
> 
> I forgot to put my phone on charge last night.  Consequently, battery ran 
> down.  Since recharging, I discovered that I can not give voice commands to 
> open my aps.  When flicking around the screen, voice over does not speak.  
> Yet, when I hold the home button and say “voiceover on”, I get message saying 
> voice over is on.  When trying to unlock phone, have to enter pass code, as 
> it is no longer responding to my fingerprint.  
>  
> Called apple accessability for help.  Did screen share.  While on phone,  my 
> phone behaved like I would expect it to.  By that, I mean that I could flick 
> to all my aps and hear everything as expected.  Hung up from phone call and 
> discovered that my phone went back to doing what it was doing prior to 
> calling apple accessability.  Called apple accessability tweo more times.  I 
> was talking to rep and when they went to check my account, they never came 
> back.  This was 7-8 minutes in to the call.  I truly have never seen my phone 
> behave like this.  Please help.  Thanks.
> 
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at:  
> mk...@ucla.edu . Your list owner is Cara Quinn - you 
> can reach Cara at caraqu...@caraquinn.com 
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/ 
> 
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com 
> .
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net
>  
> .

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/BCFA85FA-D7FB-4D9D-A890-17FA67A22450%40twc.com.

RE: need help getting my SE 2020 working properly again

2022-01-10 Thread Carolyn 
Kitty, try turning phone off, then back on. I would be needing help to do that, 
if Voiceover is not working. 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
kitty hevener
Sent: Sunday, January 9, 2022 5:27 PM
To: viphone user group 
Subject: need help getting my SE 2020 working properly again

I forgot to put my phone on charge last night.  Consequently, battery ran down. 
 Since recharging, I discovered that I can not give voice commands to open my 
aps.  When flicking around the screen, voice over does not speak.  Yet, when I 
hold the home button and say “voiceover on”, I get message saying voice over is 
on.  When trying to unlock phone, have to enter pass code, as it is no longer 
responding to my fingerprint.  

 

Called apple accessability for help.  Did screen share.  While on phone,  my 
phone behaved like I would expect it to.  By that, I mean that I could flick to 
all my aps and hear everything as expected.  Hung up from phone call and 
discovered that my phone went back to doing what it was doing prior to calling 
apple accessability.  Called apple accessability tweo more times.  I was 
talking to rep and when they went to check my account, they never came back.  
This was 7-8 minutes in to the call.  I truly have never seen my phone behave 
like this.  Please help.  Thanks.

-- 
The following information is important for all members of the V iPhone list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com
 
The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com 
 .
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net
 

 .


-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/04f001d8063c%24e431c120%24ac954360%24%40windstream.net.

RE: need help getting my SE 2020 working properly again

2022-01-09 Thread kitty hevener 
 

Hi Jen, u raise an excellent point.  I did not specifically check the speech, 
although I did check volume.  At any rate, whatever happened is now resolved.  
So, am again a happy camper smile!! And, thanks to all for your help.

 

From: viphone@googlegroups.com  On Behalf Of Jennie 
Facer
Sent: Sunday, January 9, 2022 7:16 PM
To: viphone@googlegroups.com
Subject: Re: need help getting my SE 2020 working properly again

 

Did speech get turned off? Voiceover will still be on, but the speech may have 
got turned off. Just a thought?

 

Jenn

Jenn and Kumi





On Jan 9, 2022, at 4:36 PM, kitty hevener mailto:kheve...@earthlink.net> > wrote:



Richard, no, I was just doing the power off button for couple seconds.  I have 
now talked to apple accessability two times and had two failed attempts.  The 
last time, I spoke with a senior advisor.  She basically ended up telling me to 
just update to 15.2 in hopes that would solve issue.  So, when it finishes 
updating, will try your suggestion.  

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
richardr_tur...@comcast.net <mailto:richardr_tur...@comcast.net> 
Sent: Sunday, January 9, 2022 5:39 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: need help getting my SE 2020 working properly again

 

Have you done a reboot?

 

I think the SE 2020 works like the newer phones where you press and release the 
volume up, then press and release the volume down then hold in the side button 
about 8 or 10 seconds and release and wait for it to come back on.

 

The first two steps need to be done quickly, don’t hold in the volume buttons 
just press and release, then hold the side switch …

 

 

 

 

Richard

“One can’t be angry when one looks at a penguin.” ~ John Ruskin

 

My web site; https://www.turner42.com/

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
kitty hevener
Sent: Sunday, January 9, 2022 2:27 PM
To: viphone user group mailto:viphone@googlegroups.com> >
Subject: need help getting my SE 2020 working properly again

 

I forgot to put my phone on charge last night.  Consequently, battery ran down. 
 Since recharging, I discovered that I can not give voice commands to open my 
aps.  When flicking around the screen, voice over does not speak.  Yet, when I 
hold the home button and say “voiceover on”, I get message saying voice over is 
on.  When trying to unlock phone, have to enter pass code, as it is no longer 
responding to my fingerprint.  

 

Called apple accessability for help.  Did screen share.  While on phone,  my 
phone behaved like I would expect it to.  By that, I mean that I could flick to 
all my aps and hear everything as expected.  Hung up from phone call and 
discovered that my phone went back to doing what it was doing prior to calling 
apple accessability.  Called apple accessability tweo more times.  I was 
talking to rep and when they went to check my account, they never came back.  
This was 7-8 minutes in to the call.  I truly have never seen my phone behave 
like this.  Please help.  Thanks.

-- 
The following information is important for all members of the V iPhone list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> 
 
The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com 
<mailto:viphone+unsubscr...@googlegroups.com> .
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net
 
<https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net?utm_medium=email&utm_source=footer>
 .

-- 
The following information is important for all members of the V iPhone list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.co

Re: need help getting my SE 2020 working properly again

2022-01-09 Thread Donna Casteen 
Have you tried doing a three finger double tap to turn voiceover speech, not 
voiceover, back on?

Donna

> 
> 
> Richard, no, I was just doing the power off button for couple seconds.  I 
> have now talked to apple accessability two times and had two failed attempts. 
>  The last time, I spoke with a senior advisor.  She basically ended up 
> telling me to just update to 15.2 in hopes that would solve issue.  So, when 
> it finishes updating, will try your suggestion. 
>  
> From: viphone@googlegroups.com  On Behalf Of 
> richardr_tur...@comcast.net
> Sent: Sunday, January 9, 2022 5:39 PM
> To: viphone@googlegroups.com
> Subject: RE: need help getting my SE 2020 working properly again
>  
> Have you done a reboot?
>  
> I think the SE 2020 works like the newer phones where you press and release 
> the volume up, then press and release the volume down then hold in the side 
> button about 8 or 10 seconds and release and wait for it to come back on.
>  
> The first two steps need to be done quickly, don’t hold in the volume buttons 
> just press and release, then hold the side switch …
>  
>  
>  
>  
> Richard
> “One can’t be angry when one looks at a penguin.” ~ John Ruskin
>  
> My web site; https://www.turner42.com/
>  
> From: viphone@googlegroups.com  On Behalf Of kitty 
> hevener
> Sent: Sunday, January 9, 2022 2:27 PM
> To: viphone user group 
> Subject: need help getting my SE 2020 working properly again
>  
> I forgot to put my phone on charge last night.  Consequently, battery ran 
> down.  Since recharging, I discovered that I can not give voice commands to 
> open my aps.  When flicking around the screen, voice over does not speak.  
> Yet, when I hold the home button and say “voiceover on”, I get message saying 
> voice over is on.  When trying to unlock phone, have to enter pass code, as 
> it is no longer responding to my fingerprint. 
>  
> Called apple accessability for help.  Did screen share.  While on phone,  my 
> phone behaved like I would expect it to.  By that, I mean that I could flick 
> to all my aps and hear everything as expected.  Hung up from phone call and 
> discovered that my phone went back to doing what it was doing prior to 
> calling apple accessability.  Called apple accessability tweo more times.  I 
> was talking to rep and when they went to check my account, they never came 
> back.  This was 7-8 minutes in to the call.  I truly have never seen my phone 
> behave like this.  Please help.  Thanks.
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net.
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/018701d805a9%24c1c7d360%2445577a20%24%40comcast.net.
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
&

Re: need help getting my SE 2020 working properly again

2022-01-09 Thread Jennie Facer 
Did speech get turned off? Voiceover will still be on, but the speech may have 
got turned off. Just a thought?

Jenn

Jenn and Kumi

> On Jan 9, 2022, at 4:36 PM, kitty hevener  wrote:
> 
> 
> Richard, no, I was just doing the power off button for couple seconds.  I 
> have now talked to apple accessability two times and had two failed attempts. 
>  The last time, I spoke with a senior advisor.  She basically ended up 
> telling me to just update to 15.2 in hopes that would solve issue.  So, when 
> it finishes updating, will try your suggestion. 
>  
> From: viphone@googlegroups.com  On Behalf Of 
> richardr_tur...@comcast.net
> Sent: Sunday, January 9, 2022 5:39 PM
> To: viphone@googlegroups.com
> Subject: RE: need help getting my SE 2020 working properly again
>  
> Have you done a reboot?
>  
> I think the SE 2020 works like the newer phones where you press and release 
> the volume up, then press and release the volume down then hold in the side 
> button about 8 or 10 seconds and release and wait for it to come back on.
>  
> The first two steps need to be done quickly, don’t hold in the volume buttons 
> just press and release, then hold the side switch …
>  
>  
>  
>  
> Richard
> “One can’t be angry when one looks at a penguin.” ~ John Ruskin
>  
> My web site; https://www.turner42.com/
>  
> From: viphone@googlegroups.com  On Behalf Of kitty 
> hevener
> Sent: Sunday, January 9, 2022 2:27 PM
> To: viphone user group 
> Subject: need help getting my SE 2020 working properly again
>  
> I forgot to put my phone on charge last night.  Consequently, battery ran 
> down.  Since recharging, I discovered that I can not give voice commands to 
> open my aps.  When flicking around the screen, voice over does not speak.  
> Yet, when I hold the home button and say “voiceover on”, I get message saying 
> voice over is on.  When trying to unlock phone, have to enter pass code, as 
> it is no longer responding to my fingerprint. 
>  
> Called apple accessability for help.  Did screen share.  While on phone,  my 
> phone behaved like I would expect it to.  By that, I mean that I could flick 
> to all my aps and hear everything as expected.  Hung up from phone call and 
> discovered that my phone went back to doing what it was doing prior to 
> calling apple accessability.  Called apple accessability tweo more times.  I 
> was talking to rep and when they went to check my account, they never came 
> back.  This was 7-8 minutes in to the call.  I truly have never seen my phone 
> behave like this.  Please help.  Thanks.
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net.
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/018701d805a9%24c1c7d360%2445577a20%24%40comcast.net.
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel

RE: need help getting my SE 2020 working properly again

2022-01-09 Thread kitty hevener 
Richard, no, I was just doing the power off button for couple seconds.  I have 
now talked to apple accessability two times and had two failed attempts.  The 
last time, I spoke with a senior advisor.  She basically ended up telling me to 
just update to 15.2 in hopes that would solve issue.  So, when it finishes 
updating, will try your suggestion.  

 

From: viphone@googlegroups.com  On Behalf Of 
richardr_tur...@comcast.net
Sent: Sunday, January 9, 2022 5:39 PM
To: viphone@googlegroups.com
Subject: RE: need help getting my SE 2020 working properly again

 

Have you done a reboot?

 

I think the SE 2020 works like the newer phones where you press and release the 
volume up, then press and release the volume down then hold in the side button 
about 8 or 10 seconds and release and wait for it to come back on.

 

The first two steps need to be done quickly, don’t hold in the volume buttons 
just press and release, then hold the side switch …

 

 

 

 

Richard

“One can’t be angry when one looks at a penguin.” ~ John Ruskin

 

My web site; https://www.turner42.com/

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
kitty hevener
Sent: Sunday, January 9, 2022 2:27 PM
To: viphone user group mailto:viphone@googlegroups.com> >
Subject: need help getting my SE 2020 working properly again

 

I forgot to put my phone on charge last night.  Consequently, battery ran down. 
 Since recharging, I discovered that I can not give voice commands to open my 
aps.  When flicking around the screen, voice over does not speak.  Yet, when I 
hold the home button and say “voiceover on”, I get message saying voice over is 
on.  When trying to unlock phone, have to enter pass code, as it is no longer 
responding to my fingerprint.  

 

Called apple accessability for help.  Did screen share.  While on phone,  my 
phone behaved like I would expect it to.  By that, I mean that I could flick to 
all my aps and hear everything as expected.  Hung up from phone call and 
discovered that my phone went back to doing what it was doing prior to calling 
apple accessability.  Called apple accessability tweo more times.  I was 
talking to rep and when they went to check my account, they never came back.  
This was 7-8 minutes in to the call.  I truly have never seen my phone behave 
like this.  Please help.  Thanks.

-- 
The following information is important for all members of the V iPhone list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> 
 
The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com 
<mailto:viphone+unsubscr...@googlegroups.com> .
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net
 
<https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net?utm_medium=email&utm_source=footer>
 .

-- 
The following information is important for all members of the V iPhone list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> 
 
The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com 
<mailto:viphone+unsubscr...@googlegroups.com> .
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/018701d805a9%24c1c7d360%2445577a20%24%40comcast.net
 
<https://groups.google.com/d/msgid/viphone/018701d805a9%24c1c7d360%2445577a20%24%40comcast.net?utm_medium=email&utm_source=footer>
 .

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list,

RE: need help getting my SE 2020 working properly again

2022-01-09 Thread don.moore48 via VIPhone 
The other thing I'd do is make sure the volume is up.  Sometimes it drops 
unexpectedly, and you don't hear anything.  Frustrating when you find one or 
the other issues has been the problem all along.
 
From: viphone@googlegroups.com  On Behalf Of 
richardr_tur...@comcast.net
Sent: Sunday, January 9, 2022 5:39 PM
To: viphone@googlegroups.com
Subject: RE: need help getting my SE 2020 working properly again
 
Have you done a reboot?
 
I think the SE 2020 works like the newer phones where you press and release the 
volume up, then press and release the volume down then hold in the side button 
about 8 or 10 seconds and release and wait for it to come back on.
 
The first two steps need to be done quickly, don’t hold in the volume buttons 
just press and release, then hold the side switch …
 
 
 
 
Richard
“One can’t be angry when one looks at a penguin.” ~ John Ruskin
 
My web site; https://www.turner42.com/
 
From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
kitty hevener
Sent: Sunday, January 9, 2022 2:27 PM
To: viphone user group mailto:viphone@googlegroups.com> >
Subject: need help getting my SE 2020 working properly again
 
I forgot to put my phone on charge last night.  Consequently, battery ran down. 
 Since recharging, I discovered that I can not give voice commands to open my 
aps.  When flicking around the screen, voice over does not speak.  Yet, when I 
hold the home button and say “voiceover on”, I get message saying voice over is 
on.  When trying to unlock phone, have to enter pass code, as it is no longer 
responding to my fingerprint.  
 
Called apple accessability for help.  Did screen share.  While on phone,  my 
phone behaved like I would expect it to.  By that, I mean that I could flick to 
all my aps and hear everything as expected.  Hung up from phone call and 
discovered that my phone went back to doing what it was doing prior to calling 
apple accessability.  Called apple accessability tweo more times.  I was 
talking to rep and when they went to check my account, they never came back.  
This was 7-8 minutes in to the call.  I truly have never seen my phone behave 
like this.  Please help.  Thanks.
-- 
The following information is important for all members of the V iPhone list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> 
 
The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com 
<mailto:viphone+unsubscr...@googlegroups.com> .
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net
 
<https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net?utm_medium=email&utm_source=footer>
 .
-- 
The following information is important for all members of the V iPhone list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> 
 
The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com 
<mailto:viphone+unsubscr...@googlegroups.com> .
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/018701d805a9%24c1c7d360%2445577a20%24%40comcast.net
 
<https://groups.google.com/d/msgid/viphone/018701d805a9%24c1c7d360%2445577a20%24%40comcast.net?utm_medium=email&utm_source=footer>
 .

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list m

RE: need help getting my SE 2020 working properly again

2022-01-09 Thread richardr_turner 
Have you done a reboot?

 

I think the SE 2020 works like the newer phones where you press and release the 
volume up, then press and release the volume down then hold in the side button 
about 8 or 10 seconds and release and wait for it to come back on.

 

The first two steps need to be done quickly, don’t hold in the volume buttons 
just press and release, then hold the side switch …

 

 

 

 

Richard

“One can’t be angry when one looks at a penguin.” ~ John Ruskin

 

My web site; https://www.turner42.com/

 

From: viphone@googlegroups.com  On Behalf Of kitty 
hevener
Sent: Sunday, January 9, 2022 2:27 PM
To: viphone user group 
Subject: need help getting my SE 2020 working properly again

 

I forgot to put my phone on charge last night.  Consequently, battery ran down. 
 Since recharging, I discovered that I can not give voice commands to open my 
aps.  When flicking around the screen, voice over does not speak.  Yet, when I 
hold the home button and say “voiceover on”, I get message saying voice over is 
on.  When trying to unlock phone, have to enter pass code, as it is no longer 
responding to my fingerprint.  

 

Called apple accessability for help.  Did screen share.  While on phone,  my 
phone behaved like I would expect it to.  By that, I mean that I could flick to 
all my aps and hear everything as expected.  Hung up from phone call and 
discovered that my phone went back to doing what it was doing prior to calling 
apple accessability.  Called apple accessability tweo more times.  I was 
talking to rep and when they went to check my account, they never came back.  
This was 7-8 minutes in to the call.  I truly have never seen my phone behave 
like this.  Please help.  Thanks.

-- 
The following information is important for all members of the V iPhone list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
mk...@ucla.edu  . Your list owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com  
 
The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com 
 .
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net
 

 .

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/018701d805a9%24c1c7d360%2445577a20%24%40comcast.net.