RE: question about returning Seeing Eye app

2013-09-10 Thread Sieghard Weitzel
Hi Avnish,

I don't know how useful the maps in the Oahu Revealed apps would be for  a
Voiceover user. As far as I know they don't include turn-by-turn voice
announcements but you just had to explore the app to see if they are of any
use for you with Voiceover. I know the Maui Revealed app had I think 4
unlabelled buttons right on the opening screen. It was easy however to
figure out where they took you and to use the custom label gesture (Double
Tap and Hold) to label the buttons.


Regards,
Sieghard


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of AppleGourmet
Sent: Tuesday, September 10, 2013 5:36 AM
To: viphone@googlegroups.com
Subject: RE: question about returning Seeing Eye app

Hi Sieghard! Following your suggestion, I downloaded the Oahu Revealed app.
Surprise surprise surprise! It contains a full map of the island and they
say  that it will work wonderfully with GPS! Do you think that I would still
beat Navigon? Have you any experience with this  application and Navigation
with these maps?  
Looking forward to this evening when the new iPhones will be announced! Yes
it would be  evening where I am yeah exactly 12 1/2 hours ahead!! Have fun!
:-)  xx 

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RE: question about returning Seeing Eye app

2013-09-10 Thread AppleGourmet
Thanks sieghard! BTW did you get any response from the post in the podcast at T 
I I?  

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RE: question about returning Seeing Eye app

2013-09-10 Thread AppleGourmet
Hi Sieghard! Following your suggestion, I downloaded the Oahu Revealed app. 
Surprise surprise surprise! It contains a full map of the island and they say  
that it will work wonderfully with GPS! Do you think that I would still beat 
Navigon? Have you any experience with this  application and Navigation with 
these maps?  
Looking forward to this evening when the new iPhones will be announced! Yes it 
would be  evening where I am yeah exactly 12 1/2 hours ahead!! Have 
fun! :-)  xx 

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RE: question about returning Seeing Eye app

2013-09-09 Thread Sieghard Weitzel
Hi Avnish and Shannon,

You cannot transfer an app you bought to somebody else, the app is tied to
your Apple Id. Sendero doesn't really have any influence here since apps are
purchasedvia the App Store.

Avnish, I would not recommend the Seeing Eye app for your trip to Hawaii.
You are mostly concerned about having a GPS for the vehicle and Navigon will
serve you much better. First of all it is less money and secondly you can
download the maps and use the app without having a data connection if
necessary. Lastly, keep in mind that any of the Hawaiian islands are quite
small and it is not so difficult to find your way around even if your friend
who is driving just looks at a printed map. These are just my thoughts.


Regards,
Sieghard


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Shannon Dyer
Sent: Monday, September 09, 2013 3:16 PM
To: viphone@googlegroups.com
Subject: Re: question about returning Seeing Eye app

I have no idea if there's a way to transfer the license. Just from looking
at the app, it doesn't seem so, but I can check around on Sendero's site and
let you know.

Shannon
On Sep 9, 2013, at 4:23 PM, AppleGourmet  wrote:

> Hi! I needed to buy that!! Is there anyway that you could transfer the
license to me? I could pay you for it!
> Thank you (Voice Converted to Text via iPhone;Excuse typos) 
> 
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Re: question about returning Seeing Eye app

2013-09-09 Thread Shannon Dyer
I have no idea if there's a way to transfer the license. Just from looking at 
the app, it doesn't seem so, but I can check around on Sendero's site and let 
you know.

Shannon
On Sep 9, 2013, at 4:23 PM, AppleGourmet  wrote:

> Hi! I needed to buy that!! Is there anyway that you could transfer the 
> license to me? I could pay you for it!
> Thank you (Voice Converted to Text via iPhone;Excuse typos) 
> 
> -- 
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Re: question about returning Seeing Eye app

2013-09-09 Thread Shannon Dyer
Thank you for this explanation. I will definitely call Sendero, and see if I 
can work something out with them.

Shannon
On Sep 9, 2013, at 11:06 AM, Sieghard Weitzel  wrote:

> Hi Shannon,
> 
> I think this would be something you have to take up with Sendero to see if
> they are willing to give you a partial refund. Apple states that all sales
> are final when it comes to app purchases and the only way where they make an
> exception is if you buy an app which turns out not to be accessible. You can
> write to iTunes support and explain the circumstances and in such a case
> they might give you a refund. Of course you can't make the point that the
> Seeing Eye app is not accessible since it is specifically developed for
> Voiceover users so it's probably up to Sendero. Keep in mind that Sendero
> gets paid by Apple for the subscriptions which have sold, but Apple does
> keep 30%, so if you bought a one-year subscription for $70, Sendero gets $49
> of that.
> 
> 
> Regards,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Shannon Dyer
> Sent: Monday, September 09, 2013 7:33 AM
> To: viphone@googlegroups.com
> Subject: question about returning Seeing Eye app
> 
> Hello, all.
> 
> I'm wondering if anyone knows of a way to get a refund for the Seeing Eye
> subscription. I've had it for about a month, and it simply doesn't meet my
> needs. Blindsquare performs much better in the area in which I live, and,
> frankly, $70 is quite a bit to have spent on something that doesn't work for
> me.
> 
> If anyone has any suggestions, I'd appreciate the information.
> 
> Shannon
> 
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Re: question about returning Seeing Eye app

2013-09-09 Thread AppleGourmet
Hi! I needed to buy that!! Is there anyway that you could transfer the license 
to me? I could pay you for it!
Thank you (Voice Converted to Text via iPhone;Excuse typos) 

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RE: question about returning Seeing Eye app

2013-09-09 Thread Scott Duck
Hi Shannon,
I do sympathize but I don't think that you could get a refund simply because
it doesn't meet your needs well or because you have another app that meets
your needs better.  I think the only situation in which you could get a
refund would be if it did not work with Voice Over or if it just wouldn't
run on your device for some reason.  If you are able to use it OK then I
would say that you are just stuck with it.
Thanks,
Scott Duck


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Shannon Dyer
Sent: Monday, September 9, 2013 9:33 AM
To: viphone@googlegroups.com
Subject: question about returning Seeing Eye app

Hello, all.

I'm wondering if anyone knows of a way to get a refund for the Seeing Eye
subscription. I've had it for about a month, and it simply doesn't meet my
needs. Blindsquare performs much better in the area in which I live, and,
frankly, $70 is quite a bit to have spent on something that doesn't work for
me.

If anyone has any suggestions, I'd appreciate the information.

Shannon

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Re: question about returning Seeing Eye app

2013-09-09 Thread Joseph FreeTech
Hi,

I think a phone call and a good explanation would suffice. There should also 
be some relevant information in the terms of agreement and such. Hopefully 
you will post your results as there might be some who will want this 
information. .

Joseph

- Original Message - 
From: "Shannon Dyer" 
To: 
Sent: Monday, September 09, 2013 7:32 AM
Subject: question about returning Seeing Eye app


Hello, all.

I'm wondering if anyone knows of a way to get a refund for the Seeing Eye 
subscription. I've had it for about a month, and it simply doesn't meet my 
needs. Blindsquare performs much better in the area in which I live, and, 
frankly, $70 is quite a bit to have spent on something that doesn't work for 
me.

If anyone has any suggestions, I'd appreciate the information.

Shannon

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RE: question about returning Seeing Eye app

2013-09-09 Thread Sieghard Weitzel
Hi Shannon,

I think this would be something you have to take up with Sendero to see if
they are willing to give you a partial refund. Apple states that all sales
are final when it comes to app purchases and the only way where they make an
exception is if you buy an app which turns out not to be accessible. You can
write to iTunes support and explain the circumstances and in such a case
they might give you a refund. Of course you can't make the point that the
Seeing Eye app is not accessible since it is specifically developed for
Voiceover users so it's probably up to Sendero. Keep in mind that Sendero
gets paid by Apple for the subscriptions which have sold, but Apple does
keep 30%, so if you bought a one-year subscription for $70, Sendero gets $49
of that.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Shannon Dyer
Sent: Monday, September 09, 2013 7:33 AM
To: viphone@googlegroups.com
Subject: question about returning Seeing Eye app

Hello, all.

I'm wondering if anyone knows of a way to get a refund for the Seeing Eye
subscription. I've had it for about a month, and it simply doesn't meet my
needs. Blindsquare performs much better in the area in which I live, and,
frankly, $70 is quite a bit to have spent on something that doesn't work for
me.

If anyone has any suggestions, I'd appreciate the information.

Shannon

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