RE: Cannot Back Up iPhone

2015-10-02 Thread SSEric 
Sieghard, I thought I would post my solution here, since there might be 2 in
a million of us who do things this way.

Something I did not include with my question is my PC setup. It has just two
USB ports one normal and one USB3 for charging. Since I only have 64GB of
space on my flash hard drive, I put my music, etc. on a 64GB USB drive and
keep it plugged into the USB2 port, thus synchronizing via the USB3 port.

I don't know that this was the problem, but today I switched that music
drive to the USB3 and synchronized via the USB2, and it worked on both the
iPhone 5 and Touch 5. I had just tried them the way I had previously and
they again did not work

I don't know that one has anything to do with the other, but I am going to
take it.

Thanks for the earlier suggestions. I did all of them but reinstalling
iTunes. I want to keep my old version for as long as possible. I don't like
change!

Eric


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Sieghard Weitzel
Sent: Wednesday, September 16, 2015 11:09 AM
To: viphone@googlegroups.com
Subject: RE: Cannot Back Up iPhone

Hi Eric,

Can you at least backup to iCloud?

I would first try 2 things: use a different cable and try a different USB
port. You could also do my cure-all which is a Reset Network Settings to see
if that helps. I would also go into the iTunes preferences, go to the Device
tab and delete any backups that may be there. As a last resort you could
completely uninstall iTunes and reinstall it and of course you could call
the Apple Accessibility support line and see if they can help.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of SSEric
Sent: Wednesday, September 16, 2015 3:54 AM
To: viphone@googlegroups.com
Subject: Cannot Back Up iPhone

This has gone on for a long time, and I have just ignored it. My last backup
of my iPhone 5 to iTunes on my Windows 7 PC was late April 2014.

It says it is backing up and goes through "step 3 of 6", etc. In 1 minute or
so, I get an error that this iPhone could not be backed up because the
iPhone disconnected. It then says "list box DELTA button". I am getting all
this reporting via JAWS.

I am able to move music, etc. from the PC to phone. I also could move 30
purchases from the phone, which took a lot more time than I am getting
before the backup is interrupted.

Any ideas?

Many thanks!

Eric


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RE: Cannot Back Up iPhone

2015-09-16 Thread Sieghard Weitzel 
Hi Eric,

Can you at least backup to iCloud?

I would first try 2 things: use a different cable and try a different USB port. 
You could also do my cure-all which is a Reset Network Settings to see if that 
helps. I would also go into the iTunes preferences, go to the Device tab and 
delete any backups that may be there. As a last resort you could completely 
uninstall iTunes and reinstall it and of course you could call the Apple 
Accessibility support line and see if they can help.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
SSEric
Sent: Wednesday, September 16, 2015 3:54 AM
To: viphone@googlegroups.com
Subject: Cannot Back Up iPhone

This has gone on for a long time, and I have just ignored it. My last backup of 
my iPhone 5 to iTunes on my Windows 7 PC was late April 2014.

It says it is backing up and goes through "step 3 of 6", etc. In 1 minute or 
so, I get an error that this iPhone could not be backed up because the iPhone 
disconnected. It then says "list box DELTA button". I am getting all this 
reporting via JAWS.

I am able to move music, etc. from the PC to phone. I also could move 30 
purchases from the phone, which took a lot more time than I am getting before 
the backup is interrupted.

Any ideas?

Many thanks!

Eric


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Re: Cannot Back Up iPhone

2015-09-16 Thread Paul Hunt 
Hello everybody. is there a way that I can back up my iPhone in iTunes if I 
forgot my encrypted password? 
Thanks so much.

> On Sep 16, 2015, at 10:08 AM, Sieghard Weitzel  wrote:
> 
> Hi Eric,
> 
> Can you at least backup to iCloud?
> 
> I would first try 2 things: use a different cable and try a different USB 
> port. You could also do my cure-all which is a Reset Network Settings to see 
> if that helps. I would also go into the iTunes preferences, go to the Device 
> tab and delete any backups that may be there. As a last resort you could 
> completely uninstall iTunes and reinstall it and of course you could call the 
> Apple Accessibility support line and see if they can help.
> 
> 
> Regards,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> SSEric
> Sent: Wednesday, September 16, 2015 3:54 AM
> To: viphone@googlegroups.com
> Subject: Cannot Back Up iPhone
> 
> This has gone on for a long time, and I have just ignored it. My last backup 
> of my iPhone 5 to iTunes on my Windows 7 PC was late April 2014.
> 
> It says it is backing up and goes through "step 3 of 6", etc. In 1 minute or 
> so, I get an error that this iPhone could not be backed up because the iPhone 
> disconnected. It then says "list box DELTA button". I am getting all this 
> reporting via JAWS.
> 
> I am able to move music, etc. from the PC to phone. I also could move 30 
> purchases from the phone, which took a lot more time than I am getting before 
> the backup is interrupted.
> 
> Any ideas?
> 
> Many thanks!
> 
> Eric
> 
> 
> --
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> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
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> Your VIPhone list owner is Cara Quinn - you can reach Cara at 
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> 
> The archives for this list can be searched at 
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RE: Cannot Back Up iPhone

2015-09-16 Thread Sieghard Weitzel 
You should be able to just go to Edit > preferences, delete the backup and 
start over by setting a new password and doing a new backup. Encrypting the 
backup does not prevent you from deleting it or requiring you to enter the 
password before you can delete it.


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Paul Hunt
Sent: Wednesday, September 16, 2015 9:30 AM
To: viphone@googlegroups.com
Subject: Re: Cannot Back Up iPhone

Hello everybody. is there a way that I can back up my iPhone in iTunes if I 
forgot my encrypted password? 
Thanks so much.

> On Sep 16, 2015, at 10:08 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Hi Eric,
> 
> Can you at least backup to iCloud?
> 
> I would first try 2 things: use a different cable and try a different USB 
> port. You could also do my cure-all which is a Reset Network Settings to see 
> if that helps. I would also go into the iTunes preferences, go to the Device 
> tab and delete any backups that may be there. As a last resort you could 
> completely uninstall iTunes and reinstall it and of course you could call the 
> Apple Accessibility support line and see if they can help.
> 
> 
> Regards,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> SSEric
> Sent: Wednesday, September 16, 2015 3:54 AM
> To: viphone@googlegroups.com
> Subject: Cannot Back Up iPhone
> 
> This has gone on for a long time, and I have just ignored it. My last backup 
> of my iPhone 5 to iTunes on my Windows 7 PC was late April 2014.
> 
> It says it is backing up and goes through "step 3 of 6", etc. In 1 minute or 
> so, I get an error that this iPhone could not be backed up because the iPhone 
> disconnected. It then says "list box DELTA button". I am getting all this 
> reporting via JAWS.
> 
> I am able to move music, etc. from the PC to phone. I also could move 30 
> purchases from the phone, which took a lot more time than I am getting before 
> the backup is interrupted.
> 
> Any ideas?
> 
> Many thanks!
> 
> Eric
> 
> 
> --
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> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
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> Your VIPhone list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at 
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