RE: Grubhub ap

[Sieghard Weitzel]

Hi Marie,

Have you listened to the latest Today in iOS Podcast? I noticed you followed my 
suggestion and sent a message to Rob which he read on the last episode and he 
is calling out Grub Hub to fix their app. When he said it was from "Marie L" I 
assume it is you. Well done, let's see if Grub Hub responds in any way, the 
Today in iOS podcast does have a pretty large following.

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Marie Lyons
Sent: Saturday, August 27, 2016 12:54 PM
To: viphone@googlegroups.com
Subject: Re: Grubhub ap

Thanks for the work around. Did you use the home key triple tap?

Marie Lyons
> On Aug 26, 2016, at 11:16 PM, Kathy Brandt <katya20...@gmail.com> wrote:
> 
> I tried the update that was released a few days ago: over four restaurants I 
> consistently found that when I wanted to choose a beverage, the app would 
> crash, and I would lose the order I had put together before the beverage.  
> Someone suggested that I get someone cited to use my phone with voiceover off 
> and see if the app still crashed:  it turned out that I figured out that I 
> could hold my finger on the 20 ounce soda, turn voiceover off with the other 
> hand, tap the soda, turn voiceover on, and then be able to choose what I 
> wanted without incident . I put a review in the App Store, and DM to GrubHub 
> on Twitter to let them know this, saying that if I could choose an entrée, 
> appetizer, etc., that I should be able to interact with VoiceOver in the same 
> way to choose a Drink. 
> r
> 
>> On Aug 22, 2016, at 8:02 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
>> 
>> Have all of you who care about this app and who aren't receiving feedback 
>> contacted Grub Hub on their toll free phone number? It was easy to find on 
>> their website and I wonder whether they'll start to take notice if they get 
>> a few dozen calls each day from frustrated users, maybe demand that their 
>> customer service reads you off a bunch of meal choices and restaurant 
>> options, ask for supervisors/managers and in general be a nuisance.
>> If anybody wants to try, their customer service number is 1-877-585-1085.
>> 
>> 
>> Best regards,
>> Sieghard
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of Kelly Pierce
>> Sent: Monday, August 22, 2016 1:57 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Grubhub ap
>> 
>> Mark is correct that apps themselves are not required by the law to be 
>> accessible.  The legal theory being advanced is that Grub Hub is a prepared 
>> food delivery service to the public and not merely a technology.  As a food 
>> delivery service, it cannot exclude customers because it does not want or 
>> care to serve them.  Grub Hub could offer another means of providing the 
>> content of the app and conducting a prepared food delivery transaction. The 
>> other options, such as 24 hour customer service, would be much more 
>> expensive than spending a few days of coding to make the app VoiceOver 
>> accessible.
>> 
>> Kelly
>> 
>> 
>> 
>> 
>>> On 8/22/16, Sieghard Weitzel <siegh...@live.ca> wrote:
>>> And what happens if the judge does dismiss it? Then I guess whoever 
>>> filed the claim is on the hook for the legal fees unless you find a 
>>> lawyer who will do it pro bono for the potential publicity.
>>> 
>>> -Original Message-
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>>> Behalf Of Kelly Pierce
>>> Sent: Monday, August 22, 2016 11:47 AM
>>> To: viphone@googlegroups.com
>>> Subject: Re: Grubhub ap
>>> 
>>> Some have interpreted the effective communications provision of the 
>>> Americans with Disabilities Act to apply to online services.  Courts 
>>> have refused to dismiss accessibility cases involving Uber and Net 
>>> Flicks believing that plaintiffs had a likelihood in showing that the ADA 
>>> applied.
>>> Both companies decided to settle after these rulings rather than 
>>> taking the issue to trial and an appeal for a definitive decision.  
>>> In the United States Sieghard, plaintiffs who prevail in civil 
>>> rights cases, including ADA cases, can have their attorney fees paid 
>>> by the discriminating party when the aggrieved party prevails.
>>> This is how vice-Presidential candidate Tim Kaine got paid at his 
>>> civil rights law firm as a lawyer.  The firm was paid when they won 
>>> in court 

Re: Grubhub ap

[Marie Lyons]

Thanks for the work around. Did you use the home key triple tap?

Marie Lyons
> On Aug 26, 2016, at 11:16 PM, Kathy Brandt <katya20...@gmail.com> wrote:
> 
> I tried the update that was released a few days ago: over four restaurants I 
> consistently found that when I wanted to choose a beverage, the app would 
> crash, and I would lose the order I had put together before the beverage.  
> Someone suggested that I get someone cited to use my phone with voiceover off 
> and see if the app still crashed:  it turned out that I figured out that I 
> could hold my finger on the 20 ounce soda, turn voiceover off with the other 
> hand, tap the soda, turn voiceover on, and then be able to choose what I 
> wanted without incident . I put a review in the App Store, and DM to GrubHub 
> on Twitter to let them know this, saying that if I could choose an entrée, 
> appetizer, etc., that I should be able to interact with VoiceOver in the same 
> way to choose a Drink. 
> r
> 
>> On Aug 22, 2016, at 8:02 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
>> 
>> Have all of you who care about this app and who aren't receiving feedback 
>> contacted Grub Hub on their toll free phone number? It was easy to find on 
>> their website and I wonder whether they'll start to take notice if they get 
>> a few dozen calls each day from frustrated users, maybe demand that their 
>> customer service reads you off a bunch of meal choices and restaurant 
>> options, ask for supervisors/managers and in general be a nuisance.
>> If anybody wants to try, their customer service number is 1-877-585-1085.
>> 
>> 
>> Best regards,
>> Sieghard
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Kelly Pierce
>> Sent: Monday, August 22, 2016 1:57 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Grubhub ap
>> 
>> Mark is correct that apps themselves are not required by the law to be 
>> accessible.  The legal theory being advanced is that Grub Hub is a prepared 
>> food delivery service to the public and not merely a technology.  As a food 
>> delivery service, it cannot exclude customers because it does not want or 
>> care to serve them.  Grub Hub could offer another means of providing the 
>> content of the app and conducting a prepared food delivery transaction. The 
>> other options, such as 24 hour customer service, would be much more 
>> expensive than spending a few days of coding to make the app VoiceOver 
>> accessible.
>> 
>> Kelly
>> 
>> 
>> 
>> 
>>> On 8/22/16, Sieghard Weitzel <siegh...@live.ca> wrote:
>>> And what happens if the judge does dismiss it? Then I guess whoever 
>>> filed the claim is on the hook for the legal fees unless you find a 
>>> lawyer who will do it pro bono for the potential publicity.
>>> 
>>> -Original Message-
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>>> Behalf Of Kelly Pierce
>>> Sent: Monday, August 22, 2016 11:47 AM
>>> To: viphone@googlegroups.com
>>> Subject: Re: Grubhub ap
>>> 
>>> Some have interpreted the effective communications provision of the 
>>> Americans with Disabilities Act to apply to online services.  Courts 
>>> have refused to dismiss accessibility cases involving Uber and Net 
>>> Flicks believing that plaintiffs had a likelihood in showing that the ADA 
>>> applied.
>>> Both companies decided to settle after these rulings rather than 
>>> taking the issue to trial and an appeal for a definitive decision.  In 
>>> the United States Sieghard, plaintiffs who prevail in civil rights 
>>> cases, including ADA cases, can have their attorney fees paid by the 
>>> discriminating party when the aggrieved party prevails.
>>> This is how vice-Presidential candidate Tim Kaine got paid at his 
>>> civil rights law firm as a lawyer.  The firm was paid when they won in 
>>> court or the other party settled.  Now his net worth is estimated at
>>> $1.4 million.
>>> 
>>> Kelly
>>> 
>>> 
>>> 
>>>> On 8/22/16, M. Taylor <mk...@ucla.edu> wrote:
>>>> You are absolutely correct, my friend.  There is no such law in the 
>>>> United States.
>>>> 
>>>> Mark
>>>> 
>>>> -Original Message-
>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>>>> Behalf Of Sieghard Weitzel
>>>> Sent: Sunday, August 21, 2016 

Re: Grubhub ap

[Kathy Brandt]

I tried the update that was released a few days ago: over four restaurants I 
consistently found that when I wanted to choose a beverage, the app would 
crash, and I would lose the order I had put together before the beverage.  
Someone suggested that I get someone cited to use my phone with voiceover off 
and see if the app still crashed:  it turned out that I figured out that I 
could hold my finger on the 20 ounce soda, turn voiceover off with the other 
hand, tap the soda, turn voiceover on, and then be able to choose what I wanted 
without incident . I put a review in the App Store, and DM to GrubHub on 
Twitter to let them know this, saying that if I could choose an entrée, 
appetizer, etc., that I should be able to interact with VoiceOver in the same 
way to choose a Drink. 
r

> On Aug 22, 2016, at 8:02 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Have all of you who care about this app and who aren't receiving feedback 
> contacted Grub Hub on their toll free phone number? It was easy to find on 
> their website and I wonder whether they'll start to take notice if they get a 
> few dozen calls each day from frustrated users, maybe demand that their 
> customer service reads you off a bunch of meal choices and restaurant 
> options, ask for supervisors/managers and in general be a nuisance.
> If anybody wants to try, their customer service number is 1-877-585-1085.
> 
> 
> Best regards,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Kelly Pierce
> Sent: Monday, August 22, 2016 1:57 PM
> To: viphone@googlegroups.com
> Subject: Re: Grubhub ap
> 
> Mark is correct that apps themselves are not required by the law to be 
> accessible.  The legal theory being advanced is that Grub Hub is a prepared 
> food delivery service to the public and not merely a technology.  As a food 
> delivery service, it cannot exclude customers because it does not want or 
> care to serve them.  Grub Hub could offer another means of providing the 
> content of the app and conducting a prepared food delivery transaction. The 
> other options, such as 24 hour customer service, would be much more expensive 
> than spending a few days of coding to make the app VoiceOver accessible.
> 
> Kelly
> 
> 
> 
> 
>> On 8/22/16, Sieghard Weitzel <siegh...@live.ca> wrote:
>> And what happens if the judge does dismiss it? Then I guess whoever 
>> filed the claim is on the hook for the legal fees unless you find a 
>> lawyer who will do it pro bono for the potential publicity.
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of Kelly Pierce
>> Sent: Monday, August 22, 2016 11:47 AM
>> To: viphone@googlegroups.com
>> Subject: Re: Grubhub ap
>> 
>> Some have interpreted the effective communications provision of the 
>> Americans with Disabilities Act to apply to online services.  Courts 
>> have refused to dismiss accessibility cases involving Uber and Net 
>> Flicks believing that plaintiffs had a likelihood in showing that the ADA 
>> applied.
>> Both companies decided to settle after these rulings rather than 
>> taking the issue to trial and an appeal for a definitive decision.  In 
>> the United States Sieghard, plaintiffs who prevail in civil rights 
>> cases, including ADA cases, can have their attorney fees paid by the 
>> discriminating party when the aggrieved party prevails.
>> This is how vice-Presidential candidate Tim Kaine got paid at his 
>> civil rights law firm as a lawyer.  The firm was paid when they won in 
>> court or the other party settled.  Now his net worth is estimated at
>> $1.4 million.
>> 
>> Kelly
>> 
>> 
>> 
>>> On 8/22/16, M. Taylor <mk...@ucla.edu> wrote:
>>> You are absolutely correct, my friend.  There is no such law in the 
>>> United States.
>>> 
>>> Mark
>>> 
>>> -Original Message-
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>>> Behalf Of Sieghard Weitzel
>>> Sent: Sunday, August 21, 2016 9:35 PM
>>> To: viphone@googlegroups.com
>>> Subject: RE: Grubhub ap
>>> 
>>> Sorry for my ignorance, but on what basis would you take legal action?
>>> I am in Canada and I understand that there are some laws regarding 
>>> accessibility, but I didn't think there was one that forced an app 
>>> developer or a company to make their app accessible if they don't 
>>> want to do so. Who would pay the legal bill?
>>> 
>>> Regards,
>>> Sieghard
>

Re: Grubhub ap

[Kathy Brandt]

Restating, since it doesn't look like my original message made it into the 
chain: since the integration with seamless, in my opinion the app is very 
unwieldy. After initially being a beta tester, I wasn't after the update was 
good, before integration with seamless, but their product director never 
reinstated me after saying 
She didn't know I wasn't in the program anymore, but never gave me a link so 
that I could again become a tester.  I wrote several messages regarding the 
problems I had with crashing and sluggishness. When I called the customer 
service number, The people there didn't know there was a problem. Like I said 
in my previous message, it was only one person who said that they knew there 
were problems, and that I should place my orders in Safari. I wrote to their 
CEO by regular mail, and got an email response from their vice President a few 
times, but after submitting other feedback, didn't hear anything anymore. It's 
really discouraging when it looks like the app is going to work out, and then 
when you go to put in special instructions or change the quantity, you lose the 
order when the app crashes.
> On Aug 20, 2016, at 7:11 PM, kelby carlson <kelbycarl...@gmail.com> wrote:
> 
> I will confess I'm quite surprised to hear so many people call this
> app accessible. I am encountering many unlabeled buttons and extremely
> sluggish response times. it is also difficult to easily navigate from
> restaurant to restaurant in the search results.
> 
> 
> 
>> On 8/20/16, Dave <dave.beckett...@gmail.com> wrote:
>> Is this app, any use in the UK?
>> 
>> Dave.
>> 
>> From: 'SammieDogsMom' via VIPhone
>> Sent: Saturday, August 20, 2016 9:53 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Grubhub ap
>> 
>> 
>> Hi! I have the GrubHub app, and it is very accessible with voiceover. The
>> developers want this app to be accessible, so feedback is always welcome.
>> 
>> Liz Ulrich and Leader Dog Sammie
>> 
>> 
>> Westwood Church of God Prayer Chain Coordinator
>> 
>> http://www.facebook.com/elizabeth.ulrich.1
>> Sent from my very intelligent ParrotHead of an IPhone
>> 
>> On Aug 20, 2016, at 11:25 AM, Jenifer Barr <claudas...@gmail.com> wrote:
>> 
>> 
>>  Hi.
>>  Has anyone ever tried the grubhub ap? Is it accessible? Someone told me
>> about this service, but wasn't sure if it was worth looking into.
>>  Thanks.
>> 
>>  Jenifer Barr
>>  Jenifer571 on dice world
>>  Sent from my iPhone
>>  --
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RE: Grubhub ap

[Sieghard Weitzel]

Have all of you who care about this app and who aren't receiving feedback 
contacted Grub Hub on their toll free phone number? It was easy to find on 
their website and I wonder whether they'll start to take notice if they get a 
few dozen calls each day from frustrated users, maybe demand that their 
customer service reads you off a bunch of meal choices and restaurant options, 
ask for supervisors/managers and in general be a nuisance.
If anybody wants to try, their customer service number is 1-877-585-1085.


Best regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kelly Pierce
Sent: Monday, August 22, 2016 1:57 PM
To: viphone@googlegroups.com
Subject: Re: Grubhub ap

Mark is correct that apps themselves are not required by the law to be 
accessible.  The legal theory being advanced is that Grub Hub is a prepared 
food delivery service to the public and not merely a technology.  As a food 
delivery service, it cannot exclude customers because it does not want or care 
to serve them.  Grub Hub could offer another means of providing the content of 
the app and conducting a prepared food delivery transaction. The other options, 
such as 24 hour customer service, would be much more expensive than spending a 
few days of coding to make the app VoiceOver accessible.

Kelly




On 8/22/16, Sieghard Weitzel <siegh...@live.ca> wrote:
> And what happens if the judge does dismiss it? Then I guess whoever 
> filed the claim is on the hook for the legal fees unless you find a 
> lawyer who will do it pro bono for the potential publicity.
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Kelly Pierce
> Sent: Monday, August 22, 2016 11:47 AM
> To: viphone@googlegroups.com
> Subject: Re: Grubhub ap
>
> Some have interpreted the effective communications provision of the 
> Americans with Disabilities Act to apply to online services.  Courts 
> have refused to dismiss accessibility cases involving Uber and Net 
> Flicks believing that plaintiffs had a likelihood in showing that the ADA 
> applied.
> Both companies decided to settle after these rulings rather than 
> taking the issue to trial and an appeal for a definitive decision.  In 
> the United States Sieghard, plaintiffs who prevail in civil rights 
> cases, including ADA cases, can have their attorney fees paid by the 
> discriminating party when the aggrieved party prevails.
> This is how vice-Presidential candidate Tim Kaine got paid at his 
> civil rights law firm as a lawyer.  The firm was paid when they won in 
> court or the other party settled.  Now his net worth is estimated at
> $1.4 million.
>
> Kelly
>
>
>
> On 8/22/16, M. Taylor <mk...@ucla.edu> wrote:
>> You are absolutely correct, my friend.  There is no such law in the 
>> United States.
>>
>> Mark
>>
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of Sieghard Weitzel
>> Sent: Sunday, August 21, 2016 9:35 PM
>> To: viphone@googlegroups.com
>> Subject: RE: Grubhub ap
>>
>> Sorry for my ignorance, but on what basis would you take legal action?
>> I am in Canada and I understand that there are some laws regarding 
>> accessibility, but I didn't think there was one that forced an app 
>> developer or a company to make their app accessible if they don't 
>> want to do so. Who would pay the legal bill?
>>
>> Regards,
>> Sieghard
>>
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of Kelly Pierce
>> Sent: Sunday, August 21, 2016 5:04 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Grubhub ap
>>
>> Is anyone else interested in taking legal action against these guys?
>> If so, let's talk.
>>
>> kelly
>>
>> On 8/21/16, Marie Lyons <mlyons...@gmail.com> wrote:
>>> I sent an email outlining the problems. You know when I did my post 
>>> I had forgotten about the app crashing. I guess my connections were 
>>> delayed, lol.
>>>
>>> Marie Lyons
>>>> On Aug 21, 2016, at 5:15 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
>>>>
>>>> It may also be a good idea if somebody who has used the app in the 
>>>> past would send a message to Rob from the Today in iOS Podcast. Rob 
>>>> is very supportive of iOS users with disabilities and I'm sure he 
>>>> would put this out to the very large Today in iOS community both 
>>>> those who listen to his Podcast and to his Google Group which has 
>>>> over

Re: Grubhub ap

[Kelly Pierce]

Mark is correct that apps themselves are not required by the law to be
accessible.  The legal theory being advanced is that Grub Hub is a
prepared food delivery service to the public and not merely a
technology.  As a food delivery service, it cannot exclude customers
because it does not want or care to serve them.  Grub Hub could offer
another means of providing the content of the app and conducting a
prepared food delivery transaction. The other options, such as 24 hour
customer service, would be much more expensive than spending a few
days of coding to make the app VoiceOver accessible.

Kelly




On 8/22/16, Sieghard Weitzel <siegh...@live.ca> wrote:
> And what happens if the judge does dismiss it? Then I guess whoever filed
> the claim is on the hook for the legal fees unless you find a lawyer who
> will do it pro bono for the potential publicity.
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Kelly Pierce
> Sent: Monday, August 22, 2016 11:47 AM
> To: viphone@googlegroups.com
> Subject: Re: Grubhub ap
>
> Some have interpreted the effective communications provision of the
> Americans with Disabilities Act to apply to online services.  Courts have
> refused to dismiss accessibility cases involving Uber and Net Flicks
> believing that plaintiffs had a likelihood in showing that the ADA applied.
> Both companies decided to settle after these rulings rather than taking the
> issue to trial and an appeal for a definitive decision.  In the United
> States Sieghard, plaintiffs who prevail in civil rights cases, including ADA
> cases, can have their attorney fees paid by the discriminating party when
> the aggrieved party prevails.
> This is how vice-Presidential candidate Tim Kaine got paid at his civil
> rights law firm as a lawyer.  The firm was paid when they won in court or
> the other party settled.  Now his net worth is estimated at
> $1.4 million.
>
> Kelly
>
>
>
> On 8/22/16, M. Taylor <mk...@ucla.edu> wrote:
>> You are absolutely correct, my friend.  There is no such law in the
>> United States.
>>
>> Mark
>>
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
>> Behalf Of Sieghard Weitzel
>> Sent: Sunday, August 21, 2016 9:35 PM
>> To: viphone@googlegroups.com
>> Subject: RE: Grubhub ap
>>
>> Sorry for my ignorance, but on what basis would you take legal action?
>> I am in Canada and I understand that there are some laws regarding
>> accessibility, but I didn't think there was one that forced an app
>> developer or a company to make their app accessible if they don't want
>> to do so. Who would pay the legal bill?
>>
>> Regards,
>> Sieghard
>>
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
>> Behalf Of Kelly Pierce
>> Sent: Sunday, August 21, 2016 5:04 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Grubhub ap
>>
>> Is anyone else interested in taking legal action against these guys?
>> If so, let's talk.
>>
>> kelly
>>
>> On 8/21/16, Marie Lyons <mlyons...@gmail.com> wrote:
>>> I sent an email outlining the problems. You know when I did my post I
>>> had forgotten about the app crashing. I guess my connections were
>>> delayed, lol.
>>>
>>> Marie Lyons
>>>> On Aug 21, 2016, at 5:15 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
>>>>
>>>> It may also be a good idea if somebody who has used the app in the
>>>> past would send a message to Rob from the Today in iOS Podcast. Rob
>>>> is very supportive of iOS users with disabilities and I'm sure he
>>>> would put this out to the very large Today in iOS community both
>>>> those who listen to his Podcast and to his Google Group which has
>>>> over 3,000 people. If he does others may pick it up and help to
>>>> pressure the company to give accessibility more priority. You can
>>>> contact Rob by sending an email to todayin...@gmail.com or call and
>>>> leave a voice mail at 206-666-6364.
>>>>
>>>> Good luck,
>>>> Sieghard
>>>>
>>>> -Original Message-
>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
>>>> Behalf Of M. Taylor
>>>> Sent: Sunday, August 21, 2016 11:08 AM
>>>> To: viphone@googlegroups.com
>>>> Subject: RE: Grubhub ap
>>>>
>>>> Hello All,
>>>>
>>>> I am so sorry to learn that accessibi

RE: Grubhub ap

[Sieghard Weitzel]

And what happens if the judge does dismiss it? Then I guess whoever filed the 
claim is on the hook for the legal fees unless you find a lawyer who will do it 
pro bono for the potential publicity.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kelly Pierce
Sent: Monday, August 22, 2016 11:47 AM
To: viphone@googlegroups.com
Subject: Re: Grubhub ap

Some have interpreted the effective communications provision of the Americans 
with Disabilities Act to apply to online services.  Courts have refused to 
dismiss accessibility cases involving Uber and Net Flicks believing that 
plaintiffs had a likelihood in showing that the ADA applied.  Both companies 
decided to settle after these rulings rather than taking the issue to trial and 
an appeal for a definitive decision.  In the United States Sieghard, plaintiffs 
who prevail in civil rights cases, including ADA cases, can have their attorney 
fees paid by the discriminating party when the aggrieved party prevails.
This is how vice-Presidential candidate Tim Kaine got paid at his civil rights 
law firm as a lawyer.  The firm was paid when they won in court or the other 
party settled.  Now his net worth is estimated at
$1.4 million.

Kelly



On 8/22/16, M. Taylor <mk...@ucla.edu> wrote:
> You are absolutely correct, my friend.  There is no such law in the 
> United States.
>
> Mark
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Sieghard Weitzel
> Sent: Sunday, August 21, 2016 9:35 PM
> To: viphone@googlegroups.com
> Subject: RE: Grubhub ap
>
> Sorry for my ignorance, but on what basis would you take legal action? 
> I am in Canada and I understand that there are some laws regarding 
> accessibility, but I didn't think there was one that forced an app 
> developer or a company to make their app accessible if they don't want 
> to do so. Who would pay the legal bill?
>
> Regards,
> Sieghard
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Kelly Pierce
> Sent: Sunday, August 21, 2016 5:04 PM
> To: viphone@googlegroups.com
> Subject: Re: Grubhub ap
>
> Is anyone else interested in taking legal action against these guys?
> If so, let's talk.
>
> kelly
>
> On 8/21/16, Marie Lyons <mlyons...@gmail.com> wrote:
>> I sent an email outlining the problems. You know when I did my post I 
>> had forgotten about the app crashing. I guess my connections were 
>> delayed, lol.
>>
>> Marie Lyons
>>> On Aug 21, 2016, at 5:15 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
>>>
>>> It may also be a good idea if somebody who has used the app in the 
>>> past would send a message to Rob from the Today in iOS Podcast. Rob 
>>> is very supportive of iOS users with disabilities and I'm sure he 
>>> would put this out to the very large Today in iOS community both 
>>> those who listen to his Podcast and to his Google Group which has 
>>> over 3,000 people. If he does others may pick it up and help to 
>>> pressure the company to give accessibility more priority. You can 
>>> contact Rob by sending an email to todayin...@gmail.com or call and 
>>> leave a voice mail at 206-666-6364.
>>>
>>> Good luck,
>>> Sieghard
>>>
>>> -Original Message-
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>>> Behalf Of M. Taylor
>>> Sent: Sunday, August 21, 2016 11:08 AM
>>> To: viphone@googlegroups.com
>>> Subject: RE: Grubhub ap
>>>
>>> Hello All,
>>>
>>> I am so sorry to learn that accessibility has fallen by the wayside 
>>> for this app.
>>>
>>> Contacting them via their web site or feedback page clearly is not 
>>> working.
>>>
>>> I strongly suggest that you post your concerns to them via social media.
>>> Believe me, they will not ignore you if you are thoughtful and 
>>> persistent.
>>>
>>>
>>> I did a little research for you and discovered that they have quite 
>>> a large following on Twitter, about 85 thousand people including 
>>> some very big companies.
>>>
>>> Contact them on Twitter, Facebook, and write a review describing the 
>>> problems in the iTunes App Store.
>>>
>>> Okay, their Twitter handle is @Grubhub or you can go to:
>>> http://twitter.com/grubhub
>>>
>>> Good Luck,
>>>
>>> mark
>>>
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>

Re: Grubhub ap

[Kelly Pierce]

Some have interpreted the effective communications provision of the
Americans with Disabilities Act to apply to online services.  Courts
have refused to dismiss accessibility cases involving Uber and Net
Flicks believing that plaintiffs had a likelihood in showing that the
ADA applied.  Both companies decided to settle after these rulings
rather than taking the issue to trial and an appeal for a definitive
decision.  In the United States Sieghard, plaintiffs who prevail in
civil rights cases, including ADA cases, can have their attorney fees
paid by the discriminating party when the aggrieved party prevails.
This is how vice-Presidential candidate Tim Kaine got paid at his
civil rights law firm as a lawyer.  The firm was paid when they won in
court or the other party settled.  Now his net worth is estimated at
$1.4 million.

Kelly



On 8/22/16, M. Taylor <mk...@ucla.edu> wrote:
> You are absolutely correct, my friend.  There is no such law in the United
> States.
>
> Mark
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Sieghard Weitzel
> Sent: Sunday, August 21, 2016 9:35 PM
> To: viphone@googlegroups.com
> Subject: RE: Grubhub ap
>
> Sorry for my ignorance, but on what basis would you take legal action? I am
> in Canada and I understand that there are some laws regarding accessibility,
> but I didn't think there was one that forced an app developer or a company
> to make their app accessible if they don't want to do so. Who would pay the
> legal bill?
>
> Regards,
> Sieghard
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Kelly Pierce
> Sent: Sunday, August 21, 2016 5:04 PM
> To: viphone@googlegroups.com
> Subject: Re: Grubhub ap
>
> Is anyone else interested in taking legal action against these guys?
> If so, let's talk.
>
> kelly
>
> On 8/21/16, Marie Lyons <mlyons...@gmail.com> wrote:
>> I sent an email outlining the problems. You know when I did my post I
>> had forgotten about the app crashing. I guess my connections were delayed,
>> lol.
>>
>> Marie Lyons
>>> On Aug 21, 2016, at 5:15 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
>>>
>>> It may also be a good idea if somebody who has used the app in the
>>> past would send a message to Rob from the Today in iOS Podcast. Rob
>>> is very supportive of iOS users with disabilities and I'm sure he
>>> would put this out to the very large Today in iOS community both
>>> those who listen to his Podcast and to his Google Group which has
>>> over 3,000 people. If he does others may pick it up and help to
>>> pressure the company to give accessibility more priority. You can
>>> contact Rob by sending an email to todayin...@gmail.com or call and leave
>>> a voice mail at 206-666-6364.
>>>
>>> Good luck,
>>> Sieghard
>>>
>>> -Original Message-
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
>>> Behalf Of M. Taylor
>>> Sent: Sunday, August 21, 2016 11:08 AM
>>> To: viphone@googlegroups.com
>>> Subject: RE: Grubhub ap
>>>
>>> Hello All,
>>>
>>> I am so sorry to learn that accessibility has fallen by the wayside
>>> for this app.
>>>
>>> Contacting them via their web site or feedback page clearly is not
>>> working.
>>>
>>> I strongly suggest that you post your concerns to them via social media.
>>> Believe me, they will not ignore you if you are thoughtful and
>>> persistent.
>>>
>>>
>>> I did a little research for you and discovered that they have quite a
>>> large following on Twitter, about 85 thousand people including some
>>> very big companies.
>>>
>>> Contact them on Twitter, Facebook, and write a review describing the
>>> problems in the iTunes App Store.
>>>
>>> Okay, their Twitter handle is @Grubhub or you can go to:
>>> http://twitter.com/grubhub
>>>
>>> Good Luck,
>>>
>>> mark
>>>
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
>>> Behalf Of Jenifer Barr
>>> Sent: Sunday, August 21, 2016 10:48 AM
>>> To: viphone@googlegroups.com
>>> Subject: Re: Grubhub ap
>>>
>>> Hi.
>>> I tried using this ap yesterday, and found it frustrating. The ap
>>> kept crashing... It wouldn't let me change or edit payment info when
>>> it finally let me check out... And even when I finally was able to
>>

RE: Grubhub ap

[M. Taylor]

You are absolutely correct, my friend.  There is no such law in the United 
States.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, August 21, 2016 9:35 PM
To: viphone@googlegroups.com
Subject: RE: Grubhub ap

Sorry for my ignorance, but on what basis would you take legal action? I am in 
Canada and I understand that there are some laws regarding accessibility, but I 
didn't think there was one that forced an app developer or a company to make 
their app accessible if they don't want to do so. Who would pay the legal bill?

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kelly Pierce
Sent: Sunday, August 21, 2016 5:04 PM
To: viphone@googlegroups.com
Subject: Re: Grubhub ap

Is anyone else interested in taking legal action against these guys?
If so, let's talk.

kelly

On 8/21/16, Marie Lyons <mlyons...@gmail.com> wrote:
> I sent an email outlining the problems. You know when I did my post I 
> had forgotten about the app crashing. I guess my connections were delayed, 
> lol.
>
> Marie Lyons
>> On Aug 21, 2016, at 5:15 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
>>
>> It may also be a good idea if somebody who has used the app in the 
>> past would send a message to Rob from the Today in iOS Podcast. Rob 
>> is very supportive of iOS users with disabilities and I'm sure he 
>> would put this out to the very large Today in iOS community both 
>> those who listen to his Podcast and to his Google Group which has 
>> over 3,000 people. If he does others may pick it up and help to 
>> pressure the company to give accessibility more priority. You can 
>> contact Rob by sending an email to todayin...@gmail.com or call and leave a 
>> voice mail at 206-666-6364.
>>
>> Good luck,
>> Sieghard
>>
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of M. Taylor
>> Sent: Sunday, August 21, 2016 11:08 AM
>> To: viphone@googlegroups.com
>> Subject: RE: Grubhub ap
>>
>> Hello All,
>>
>> I am so sorry to learn that accessibility has fallen by the wayside 
>> for this app.
>>
>> Contacting them via their web site or feedback page clearly is not 
>> working.
>>
>> I strongly suggest that you post your concerns to them via social media.
>> Believe me, they will not ignore you if you are thoughtful and persistent.
>>
>>
>> I did a little research for you and discovered that they have quite a 
>> large following on Twitter, about 85 thousand people including some 
>> very big companies.
>>
>> Contact them on Twitter, Facebook, and write a review describing the 
>> problems in the iTunes App Store.
>>
>> Okay, their Twitter handle is @Grubhub or you can go to:
>> http://twitter.com/grubhub
>>
>> Good Luck,
>>
>> mark
>>
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of Jenifer Barr
>> Sent: Sunday, August 21, 2016 10:48 AM
>> To: viphone@googlegroups.com
>> Subject: Re: Grubhub ap
>>
>> Hi.
>> I tried using this ap yesterday, and found it frustrating. The ap 
>> kept crashing... It wouldn't let me change or edit payment info when 
>> it finally let me check out... And even when I finally was able to 
>> place an order (on their inaccessible website...) the ap also crashed 
>> when I checked the order status.
>> This ap, and website leave a lot to be desired. Quite disappointed.
>> Thanks everyone for your responses.
>>
>> Jenifer Barr
>> Jenifer571 on dice world
>> Sent from my iPhone
>>
>> On Aug 20, 2016, at 7:11 PM, kelby carlson <kelbycarl...@gmail.com>
>> wrote:
>> I will confess I'm quite surprised to hear so many people call this 
>> app accessible. I am encountering many unlabeled buttons and 
>> extremely sluggish response times. it is also difficult to easily 
>> navigate from restaurant to restaurant in the search results.
>>
>>
>>
>> On 8/20/16, Dave <dave.beckett...@gmail.com> wrote:
>>
>> Is this app, any use in the UK?
>>
>> Dave.
>>
>> From: 'SammieDogsMom' via VIPhone
>> Sent: Saturday, August 20, 2016 9:53 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Grubhub ap
>>
>>
>> Hi! I have the GrubHub app, and it is very accessible with voiceover. 
>> The developers want this app to be accessible, so feedback is always welcome.
>>
>> Liz Ulrich and Leader Dog Sammie
&

RE: Grubhub ap

[Sieghard Weitzel]

Sorry for my ignorance, but on what basis would you take legal action? I am in 
Canada and I understand that there are some laws regarding accessibility, but I 
didn't think there was one that forced an app developer or a company to make 
their app accessible if they don't want to do so. Who would pay the legal bill?

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kelly Pierce
Sent: Sunday, August 21, 2016 5:04 PM
To: viphone@googlegroups.com
Subject: Re: Grubhub ap

Is anyone else interested in taking legal action against these guys?
If so, let's talk.

kelly

On 8/21/16, Marie Lyons <mlyons...@gmail.com> wrote:
> I sent an email outlining the problems. You know when I did my post I 
> had forgotten about the app crashing. I guess my connections were delayed, 
> lol.
>
> Marie Lyons
>> On Aug 21, 2016, at 5:15 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
>>
>> It may also be a good idea if somebody who has used the app in the 
>> past would send a message to Rob from the Today in iOS Podcast. Rob 
>> is very supportive of iOS users with disabilities and I'm sure he 
>> would put this out to the very large Today in iOS community both 
>> those who listen to his Podcast and to his Google Group which has 
>> over 3,000 people. If he does others may pick it up and help to 
>> pressure the company to give accessibility more priority. You can 
>> contact Rob by sending an email to todayin...@gmail.com or call and leave a 
>> voice mail at 206-666-6364.
>>
>> Good luck,
>> Sieghard
>>
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of M. Taylor
>> Sent: Sunday, August 21, 2016 11:08 AM
>> To: viphone@googlegroups.com
>> Subject: RE: Grubhub ap
>>
>> Hello All,
>>
>> I am so sorry to learn that accessibility has fallen by the wayside 
>> for this app.
>>
>> Contacting them via their web site or feedback page clearly is not 
>> working.
>>
>> I strongly suggest that you post your concerns to them via social media.
>> Believe me, they will not ignore you if you are thoughtful and persistent.
>>
>>
>> I did a little research for you and discovered that they have quite a 
>> large following on Twitter, about 85 thousand people including some 
>> very big companies.
>>
>> Contact them on Twitter, Facebook, and write a review describing the 
>> problems in the iTunes App Store.
>>
>> Okay, their Twitter handle is @Grubhub or you can go to:
>> http://twitter.com/grubhub
>>
>> Good Luck,
>>
>> mark
>>
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of Jenifer Barr
>> Sent: Sunday, August 21, 2016 10:48 AM
>> To: viphone@googlegroups.com
>> Subject: Re: Grubhub ap
>>
>> Hi.
>> I tried using this ap yesterday, and found it frustrating. The ap 
>> kept crashing... It wouldn't let me change or edit payment info when 
>> it finally let me check out... And even when I finally was able to 
>> place an order (on their inaccessible website...) the ap also crashed 
>> when I checked the order status.
>> This ap, and website leave a lot to be desired. Quite disappointed.
>> Thanks everyone for your responses.
>>
>> Jenifer Barr
>> Jenifer571 on dice world
>> Sent from my iPhone
>>
>> On Aug 20, 2016, at 7:11 PM, kelby carlson <kelbycarl...@gmail.com>
>> wrote:
>> I will confess I'm quite surprised to hear so many people call this 
>> app accessible. I am encountering many unlabeled buttons and 
>> extremely sluggish response times. it is also difficult to easily 
>> navigate from restaurant to restaurant in the search results.
>>
>>
>>
>> On 8/20/16, Dave <dave.beckett...@gmail.com> wrote:
>>
>> Is this app, any use in the UK?
>>
>> Dave.
>>
>> From: 'SammieDogsMom' via VIPhone
>> Sent: Saturday, August 20, 2016 9:53 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Grubhub ap
>>
>>
>> Hi! I have the GrubHub app, and it is very accessible with voiceover. 
>> The developers want this app to be accessible, so feedback is always welcome.
>>
>> Liz Ulrich and Leader Dog Sammie
>>
>>
>> Westwood Church of God Prayer Chain Coordinator
>>
>> http://www.facebook.com/elizabeth.ulrich.1
>> Sent from my very intelligent ParrotHead of an IPhone
>>
>> On Aug 20, 2016, at 11:25 AM, Jenifer Barr <claudas...@gmail.com> wrote:
>>

Re: Grubhub ap

[Kelly Pierce]

Is anyone else interested in taking legal action against these guys?
If so, let's talk.

kelly

On 8/21/16, Marie Lyons <mlyons...@gmail.com> wrote:
> I sent an email outlining the problems. You know when I did my post I had
> forgotten about the app crashing. I guess my connections were delayed, lol.
>
> Marie Lyons
>> On Aug 21, 2016, at 5:15 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
>>
>> It may also be a good idea if somebody who has used the app in the past
>> would send a message to Rob from the Today in iOS Podcast. Rob is very
>> supportive of iOS users with disabilities and I'm sure he would put this
>> out to the very large Today in iOS community both those who listen to his
>> Podcast and to his Google Group which has over 3,000 people. If he does
>> others may pick it up and help to pressure the company to give
>> accessibility more priority. You can contact Rob by sending an email to
>> todayin...@gmail.com or call and leave a voice mail at 206-666-6364.
>>
>> Good luck,
>> Sieghard
>>
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
>> Of M. Taylor
>> Sent: Sunday, August 21, 2016 11:08 AM
>> To: viphone@googlegroups.com
>> Subject: RE: Grubhub ap
>>
>> Hello All,
>>
>> I am so sorry to learn that accessibility has fallen by the wayside for
>> this app.
>>
>> Contacting them via their web site or feedback page clearly is not
>> working.
>>
>> I strongly suggest that you post your concerns to them via social media.
>> Believe me, they will not ignore you if you are thoughtful and persistent.
>>
>>
>> I did a little research for you and discovered that they have quite a
>> large following on Twitter, about 85 thousand people including some very
>> big companies.
>>
>> Contact them on Twitter, Facebook, and write a review describing the
>> problems in the iTunes App Store.
>>
>> Okay, their Twitter handle is @Grubhub or you can go to:
>> http://twitter.com/grubhub
>>
>> Good Luck,
>>
>> mark
>>
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
>> Of Jenifer Barr
>> Sent: Sunday, August 21, 2016 10:48 AM
>> To: viphone@googlegroups.com
>> Subject: Re: Grubhub ap
>>
>> Hi.
>> I tried using this ap yesterday, and found it frustrating. The ap kept
>> crashing... It wouldn't let me change or edit payment info when it finally
>> let me check out... And even when I finally was able to place an order (on
>> their inaccessible website...) the ap also crashed when I checked the
>> order status.
>> This ap, and website leave a lot to be desired. Quite disappointed.
>> Thanks everyone for your responses.
>>
>> Jenifer Barr
>> Jenifer571 on dice world
>> Sent from my iPhone
>>
>> On Aug 20, 2016, at 7:11 PM, kelby carlson <kelbycarl...@gmail.com>
>> wrote:
>> I will confess I'm quite surprised to hear so many people call this
>> app accessible. I am encountering many unlabeled buttons and extremely
>> sluggish response times. it is also difficult to easily navigate from
>> restaurant to restaurant in the search results.
>>
>>
>>
>> On 8/20/16, Dave <dave.beckett...@gmail.com> wrote:
>>
>> Is this app, any use in the UK?
>>
>> Dave.
>>
>> From: 'SammieDogsMom' via VIPhone
>> Sent: Saturday, August 20, 2016 9:53 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Grubhub ap
>>
>>
>> Hi! I have the GrubHub app, and it is very accessible with voiceover. The
>> developers want this app to be accessible, so feedback is always welcome.
>>
>> Liz Ulrich and Leader Dog Sammie
>>
>>
>> Westwood Church of God Prayer Chain Coordinator
>>
>> http://www.facebook.com/elizabeth.ulrich.1
>> Sent from my very intelligent ParrotHead of an IPhone
>>
>> On Aug 20, 2016, at 11:25 AM, Jenifer Barr <claudas...@gmail.com> wrote:
>>
>>
>> Hi.
>> Has anyone ever tried the grubhub ap? Is it accessible? Someone told me
>> about this service, but wasn't sure if it was worth looking into.
>> Thanks.
>>
>> Jenifer Barr
>> Jenifer571 on dice world
>> Sent from my iPhone
>> --
>> The following information is important for all members of the V iPhone
>> list.
>>
>> If you have any questions or concerns about the running of this list, or
>> if you feel that a member's post is inappropriate, please contact the
>> 

Re: Grubhub ap

[Marie Lyons]

I sent an email outlining the problems. You know when I did my post I had 
forgotten about the app crashing. I guess my connections were delayed, lol.

Marie Lyons
> On Aug 21, 2016, at 5:15 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> It may also be a good idea if somebody who has used the app in the past would 
> send a message to Rob from the Today in iOS Podcast. Rob is very supportive 
> of iOS users with disabilities and I'm sure he would put this out to the very 
> large Today in iOS community both those who listen to his Podcast and to his 
> Google Group which has over 3,000 people. If he does others may pick it up 
> and help to pressure the company to give accessibility more priority. You can 
> contact Rob by sending an email to todayin...@gmail.com or call and leave a 
> voice mail at 206-666-6364.
> 
> Good luck,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> M. Taylor
> Sent: Sunday, August 21, 2016 11:08 AM
> To: viphone@googlegroups.com
> Subject: RE: Grubhub ap
> 
> Hello All,
> 
> I am so sorry to learn that accessibility has fallen by the wayside for this 
> app.
> 
> Contacting them via their web site or feedback page clearly is not working.  
> 
> I strongly suggest that you post your concerns to them via social media.  
> Believe me, they will not ignore you if you are thoughtful and persistent.  
> 
> I did a little research for you and discovered that they have quite a large 
> following on Twitter, about 85 thousand people including some very big 
> companies.  
> 
> Contact them on Twitter, Facebook, and write a review describing the problems 
> in the iTunes App Store.
> 
> Okay, their Twitter handle is @Grubhub or you can go to:
> http://twitter.com/grubhub 
> 
> Good Luck,
> 
> mark  
> 
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jenifer Barr
> Sent: Sunday, August 21, 2016 10:48 AM
> To: viphone@googlegroups.com
> Subject: Re: Grubhub ap
> 
> Hi. 
> I tried using this ap yesterday, and found it frustrating. The ap kept 
> crashing... It wouldn't let me change or edit payment info when it finally 
> let me check out... And even when I finally was able to place an order (on 
> their inaccessible website...) the ap also crashed when I checked the order 
> status. 
> This ap, and website leave a lot to be desired. Quite disappointed.
> Thanks everyone for your responses. 
> 
> Jenifer Barr
> Jenifer571 on dice world
> Sent from my iPhone
> 
> On Aug 20, 2016, at 7:11 PM, kelby carlson <kelbycarl...@gmail.com> wrote:
> I will confess I'm quite surprised to hear so many people call this
> app accessible. I am encountering many unlabeled buttons and extremely
> sluggish response times. it is also difficult to easily navigate from
> restaurant to restaurant in the search results.
> 
> 
> 
> On 8/20/16, Dave <dave.beckett...@gmail.com> wrote:
> 
> Is this app, any use in the UK?
> 
> Dave.
> 
> From: 'SammieDogsMom' via VIPhone
> Sent: Saturday, August 20, 2016 9:53 PM
> To: viphone@googlegroups.com
> Subject: Re: Grubhub ap
> 
> 
> Hi! I have the GrubHub app, and it is very accessible with voiceover. The
> developers want this app to be accessible, so feedback is always welcome.
> 
> Liz Ulrich and Leader Dog Sammie
> 
> 
> Westwood Church of God Prayer Chain Coordinator
> 
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
> 
> On Aug 20, 2016, at 11:25 AM, Jenifer Barr <claudas...@gmail.com> wrote:
> 
> 
> Hi.
> Has anyone ever tried the grubhub ap? Is it accessible? Someone told me
> about this service, but wasn't sure if it was worth looking into.
> Thanks.
> 
> Jenifer Barr
> Jenifer571 on dice world
> Sent from my iPhone
> --
> The following information is important for all members of the V iPhone
> list.
> 
> If you have any questions or concerns about the running of this list, or
> if you feel that a member's post is inappropriate, please contact the owners
> or moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn -
> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google Groups
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, s

RE: Grubhub ap

[Sieghard Weitzel]

It may also be a good idea if somebody who has used the app in the past would 
send a message to Rob from the Today in iOS Podcast. Rob is very supportive of 
iOS users with disabilities and I'm sure he would put this out to the very 
large Today in iOS community both those who listen to his Podcast and to his 
Google Group which has over 3,000 people. If he does others may pick it up and 
help to pressure the company to give accessibility more priority. You can 
contact Rob by sending an email to todayin...@gmail.com or call and leave a 
voice mail at 206-666-6364.

Good luck,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
M. Taylor
Sent: Sunday, August 21, 2016 11:08 AM
To: viphone@googlegroups.com
Subject: RE: Grubhub ap

Hello All,

I am so sorry to learn that accessibility has fallen by the wayside for this 
app.

Contacting them via their web site or feedback page clearly is not working.  

I strongly suggest that you post your concerns to them via social media.  
Believe me, they will not ignore you if you are thoughtful and persistent.  

I did a little research for you and discovered that they have quite a large 
following on Twitter, about 85 thousand people including some very big 
companies.  

Contact them on Twitter, Facebook, and write a review describing the problems 
in the iTunes App Store.

Okay, their Twitter handle is @Grubhub or you can go to:
http://twitter.com/grubhub 

Good Luck,

mark  

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jenifer Barr
Sent: Sunday, August 21, 2016 10:48 AM
To: viphone@googlegroups.com
Subject: Re: Grubhub ap

Hi. 
I tried using this ap yesterday, and found it frustrating. The ap kept 
crashing... It wouldn't let me change or edit payment info when it finally let 
me check out... And even when I finally was able to place an order (on their 
inaccessible website...) the ap also crashed when I checked the order status. 
This ap, and website leave a lot to be desired. Quite disappointed.
Thanks everyone for your responses. 

Jenifer Barr
Jenifer571 on dice world
Sent from my iPhone

On Aug 20, 2016, at 7:11 PM, kelby carlson <kelbycarl...@gmail.com> wrote:
I will confess I'm quite surprised to hear so many people call this
app accessible. I am encountering many unlabeled buttons and extremely
sluggish response times. it is also difficult to easily navigate from
restaurant to restaurant in the search results.



On 8/20/16, Dave <dave.beckett...@gmail.com> wrote:

Is this app, any use in the UK?

Dave.

From: 'SammieDogsMom' via VIPhone
Sent: Saturday, August 20, 2016 9:53 PM
To: viphone@googlegroups.com
Subject: Re: Grubhub ap


Hi! I have the GrubHub app, and it is very accessible with voiceover. The
developers want this app to be accessible, so feedback is always welcome.

Liz Ulrich and Leader Dog Sammie


Westwood Church of God Prayer Chain Coordinator

http://www.facebook.com/elizabeth.ulrich.1
Sent from my very intelligent ParrotHead of an IPhone

On Aug 20, 2016, at 11:25 AM, Jenifer Barr <claudas...@gmail.com> wrote:


 Hi.
 Has anyone ever tried the grubhub ap? Is it accessible? Someone told me
about this service, but wasn't sure if it was worth looking into.
 Thanks.

 Jenifer Barr
 Jenifer571 on dice world
 Sent from my iPhone
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RE: Grubhub ap

[M. Taylor]

Hello All,

I am so sorry to learn that accessibility has fallen by the wayside for this 
app.

Contacting them via their web site or feedback page clearly is not working.  

I strongly suggest that you post your concerns to them via social media.  
Believe me, they will not ignore you if you are thoughtful and persistent.  

I did a little research for you and discovered that they have quite a large 
following on Twitter, about 85 thousand people including some very big 
companies.  

Contact them on Twitter, Facebook, and write a review describing the problems 
in the iTunes App Store.

Okay, their Twitter handle is @Grubhub or you can go to:
http://twitter.com/grubhub 

Good Luck,

mark  

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jenifer Barr
Sent: Sunday, August 21, 2016 10:48 AM
To: viphone@googlegroups.com
Subject: Re: Grubhub ap

Hi. 
I tried using this ap yesterday, and found it frustrating. The ap kept 
crashing... It wouldn't let me change or edit payment info when it finally let 
me check out... And even when I finally was able to place an order (on their 
inaccessible website...) the ap also crashed when I checked the order status. 
This ap, and website leave a lot to be desired. Quite disappointed.
Thanks everyone for your responses. 

Jenifer Barr
Jenifer571 on dice world
Sent from my iPhone

On Aug 20, 2016, at 7:11 PM, kelby carlson <kelbycarl...@gmail.com> wrote:
I will confess I'm quite surprised to hear so many people call this
app accessible. I am encountering many unlabeled buttons and extremely
sluggish response times. it is also difficult to easily navigate from
restaurant to restaurant in the search results.



On 8/20/16, Dave <dave.beckett...@gmail.com> wrote:

Is this app, any use in the UK?

Dave.

From: 'SammieDogsMom' via VIPhone
Sent: Saturday, August 20, 2016 9:53 PM
To: viphone@googlegroups.com
Subject: Re: Grubhub ap


Hi! I have the GrubHub app, and it is very accessible with voiceover. The
developers want this app to be accessible, so feedback is always welcome.

Liz Ulrich and Leader Dog Sammie


Westwood Church of God Prayer Chain Coordinator

http://www.facebook.com/elizabeth.ulrich.1
Sent from my very intelligent ParrotHead of an IPhone

On Aug 20, 2016, at 11:25 AM, Jenifer Barr <claudas...@gmail.com> wrote:


 Hi.
 Has anyone ever tried the grubhub ap? Is it accessible? Someone told me
about this service, but wasn't sure if it was worth looking into.
 Thanks.

 Jenifer Barr
 Jenifer571 on dice world
 Sent from my iPhone
 --
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Re: Grubhub ap

[Jenifer Barr]

Hi. 
I tried using this ap yesterday, and found it frustrating. The ap kept 
crashing... It wouldn't let me change or edit payment info when it finally let 
me check out... And even when I finally was able to place an order (on their 
inaccessible website...) the ap also crashed when I checked the order status. 
This ap, and website leave a lot to be desired. Quite disappointed.
Thanks everyone for your responses. 

Jenifer Barr
Jenifer571 on dice world
Sent from my iPhone

> On Aug 20, 2016, at 7:11 PM, kelby carlson <kelbycarl...@gmail.com> wrote:
> 
> I will confess I'm quite surprised to hear so many people call this
> app accessible. I am encountering many unlabeled buttons and extremely
> sluggish response times. it is also difficult to easily navigate from
> restaurant to restaurant in the search results.
> 
> 
> 
>> On 8/20/16, Dave <dave.beckett...@gmail.com> wrote:
>> Is this app, any use in the UK?
>> 
>> Dave.
>> 
>> From: 'SammieDogsMom' via VIPhone
>> Sent: Saturday, August 20, 2016 9:53 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Grubhub ap
>> 
>> 
>> Hi! I have the GrubHub app, and it is very accessible with voiceover. The
>> developers want this app to be accessible, so feedback is always welcome.
>> 
>> Liz Ulrich and Leader Dog Sammie
>> 
>> 
>> Westwood Church of God Prayer Chain Coordinator
>> 
>> http://www.facebook.com/elizabeth.ulrich.1
>> Sent from my very intelligent ParrotHead of an IPhone
>> 
>> On Aug 20, 2016, at 11:25 AM, Jenifer Barr <claudas...@gmail.com> wrote:
>> 
>> 
>>  Hi.
>>  Has anyone ever tried the grubhub ap? Is it accessible? Someone told me
>> about this service, but wasn't sure if it was worth looking into.
>>  Thanks.
>> 
>>  Jenifer Barr
>>  Jenifer571 on dice world
>>  Sent from my iPhone
>>  --
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>> list.
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Re: Grubhub ap

[Brian Fischler]

U am fortunate as I have been able to roll back to the good old version of 
Grubhub when the company actually cared about accessibility. They stopped 
caring 6 to 8 months ago when they got rid of heading navigation in the app. 
You used to quickly be able to flick fro restaurant to restaurant in the new 
app it takes at least five flicks to get from restaurant to restaurant and they 
no longer have heading navigation for cuisines so you have to flick item by 
item through a restaurant which can take an hour. I have tried contacting them 
on Twitter, but they just do not care anymore. They went from a great company 
to a despicable one that only cares about profit and not accessibility. Very 
disappointed in them and just hope my old out dated app works when IOS 10 comes 
along.
> On Aug 21, 2016, at 10:06 AM, kelby carlson  wrote:
> 
> I tried Uber Eats last night and it has similar accessibility issues.
> THey both also seem to have a very limited selection of restaurants,
> at least in my city; many of them are really obscure. (You can't order
> from a restaurant like Chick-Fil-A, for instance.)
> 
> On 8/21/16, Hope Paulos  wrote:
>> Another really good app that I use that is similar to grubhub is called
>> foodler   This app provides rewards if you order frequently with it. It is
>> very accessible.
>> 
>> Hope Paulos
>> 
>>> On Aug 21, 2016, at 7:17 AM, Don Breda  wrote:
>>> 
>>> I must say that for quite a few years I used grubhub and was extremely
>>> pleased with it but now it is almost useless.
>>> 
>>> 
>>> They used to care about accessibility but I have sent lenghty detailed
>>> reports at least 4 times to them as to accessibility issues without even
>>> an accknowlegement of the reports.
>>> 
>>> 
>>> It can now only be used to reorder from your past orders and you had
>>> better leave them exactly as they were or it will crash if you try and
>>> edit an order.
>>> 
>>> 
>>> I now use delivery.com another app in the ap store pretty successfully and
>>> I can place, edit and successfully receive my orders.
>>> 
>>> 
>>> I am not sure if delivery.com is available all across the u.s. but look
>>> for delivery.com in the app store.
>>> 
>>> 
>>> The app does have a couple of accessibility issues but nothing that
>>> prevents you from getting the job done quite quickly.
>>> 
>>> 
>>> Don
>>> 
>>> 
>>> 
>>> 
 On 20-Aug-16 11:25 AM, Jenifer Barr wrote:
 Hi.
 Has anyone ever tried the grubhub ap? Is it accessible? Someone told me
 about this service, but wasn't sure if it was worth looking into.
 Thanks.
 
 Jenifer Barr
 Jenifer571 on dice world
 Sent from my iPhone
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Re: Grubhub ap

[kelby carlson]

I tried Uber Eats last night and it has similar accessibility issues.
THey both also seem to have a very limited selection of restaurants,
at least in my city; many of them are really obscure. (You can't order
from a restaurant like Chick-Fil-A, for instance.)

On 8/21/16, Hope Paulos  wrote:
> Another really good app that I use that is similar to grubhub is called
> foodler   This app provides rewards if you order frequently with it. It is
> very accessible.
>
> Hope Paulos
>
>> On Aug 21, 2016, at 7:17 AM, Don Breda  wrote:
>>
>> I must say that for quite a few years I used grubhub and was extremely
>> pleased with it but now it is almost useless.
>>
>>
>> They used to care about accessibility but I have sent lenghty detailed
>> reports at least 4 times to them as to accessibility issues without even
>> an accknowlegement of the reports.
>>
>>
>> It can now only be used to reorder from your past orders and you had
>> better leave them exactly as they were or it will crash if you try and
>> edit an order.
>>
>>
>> I now use delivery.com another app in the ap store pretty successfully and
>> I can place, edit and successfully receive my orders.
>>
>>
>> I am not sure if delivery.com is available all across the u.s. but look
>> for delivery.com in the app store.
>>
>>
>> The app does have a couple of accessibility issues but nothing that
>> prevents you from getting the job done quite quickly.
>>
>>
>> Don
>>
>>
>>
>>
>>> On 20-Aug-16 11:25 AM, Jenifer Barr wrote:
>>> Hi.
>>> Has anyone ever tried the grubhub ap? Is it accessible? Someone told me
>>> about this service, but wasn't sure if it was worth looking into.
>>> Thanks.
>>>
>>> Jenifer Barr
>>> Jenifer571 on dice world
>>> Sent from my iPhone
>>> --
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>>> list.
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>>> owners or moderators directly rather than posting on the list itself.
>>>
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>>> - you can reach Cara at caraqu...@caraquinn.com
>>>
>>> The archives for this list can be searched at:
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>>
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Re: Grubhub ap

[Hope Paulos]

Another really good app that I use that is similar to grubhub is called foodler 
  This app provides rewards if you order frequently with it. It is very 
accessible. 

Hope Paulos

> On Aug 21, 2016, at 7:17 AM, Don Breda  wrote:
> 
> I must say that for quite a few years I used grubhub and was extremely 
> pleased with it but now it is almost useless.
> 
> 
> They used to care about accessibility but I have sent lenghty detailed 
> reports at least 4 times to them as to accessibility issues without even an 
> accknowlegement of the reports.
> 
> 
> It can now only be used to reorder from your past orders and you had better 
> leave them exactly as they were or it will crash if you try and edit an order.
> 
> 
> I now use delivery.com another app in the ap store pretty successfully and I 
> can place, edit and successfully receive my orders.
> 
> 
> I am not sure if delivery.com is available all across the u.s. but look for 
> delivery.com in the app store.
> 
> 
> The app does have a couple of accessibility issues but nothing that prevents 
> you from getting the job done quite quickly.
> 
> 
> Don
> 
> 
> 
> 
>> On 20-Aug-16 11:25 AM, Jenifer Barr wrote:
>> Hi.
>> Has anyone ever tried the grubhub ap? Is it accessible? Someone told me 
>> about this service, but wasn't sure if it was worth looking into.
>> Thanks. 
>> 
>> Jenifer Barr
>> Jenifer571 on dice world
>> Sent from my iPhone
>> -- 
>> The following information is important for all members of the V iPhone list.
>>  
>> If you have any questions or concerns about the running of this list, or if 
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>>  
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Re: Grubhub ap

[Don Breda]

I must say that for quite a few years I used grubhub and was extremely 
pleased with it but now it is almost useless.



They used to care about accessibility but I have sent lenghty detailed 
reports at least 4 times to them as to accessibility issues without even 
an accknowlegement of the reports.



It can now only be used to reorder from your past orders and you had 
better leave them exactly as they were or it will crash if you try and 
edit an order.



I now use delivery.com another app in the ap store pretty successfully 
and I can place, edit and successfully receive my orders.



I am not sure if delivery.com is available all across the u.s. but look 
for delivery.com in the app store.



The app does have a couple of accessibility issues but nothing that 
prevents you from getting the job done quite quickly.



Don




On 20-Aug-16 11:25 AM, Jenifer Barr wrote:

Hi.
Has anyone ever tried the grubhub ap? Is it accessible? Someone told 
me about this service, but wasn't sure if it was worth looking into.

Thanks.

Jenifer Barr
Jenifer571 on dice world
Sent from my iPhone
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Re: Grubhub ap

[kelby carlson]

I will confess I'm quite surprised to hear so many people call this
app accessible. I am encountering many unlabeled buttons and extremely
sluggish response times. it is also difficult to easily navigate from
restaurant to restaurant in the search results.



On 8/20/16, Dave <dave.beckett...@gmail.com> wrote:
> Is this app, any use in the UK?
>
> Dave.
>
> From: 'SammieDogsMom' via VIPhone
> Sent: Saturday, August 20, 2016 9:53 PM
> To: viphone@googlegroups.com
> Subject: Re: Grubhub ap
>
>
> Hi! I have the GrubHub app, and it is very accessible with voiceover. The
> developers want this app to be accessible, so feedback is always welcome.
>
> Liz Ulrich and Leader Dog Sammie
>
>
> Westwood Church of God Prayer Chain Coordinator
>
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
>
> On Aug 20, 2016, at 11:25 AM, Jenifer Barr <claudas...@gmail.com> wrote:
>
>
>   Hi.
>   Has anyone ever tried the grubhub ap? Is it accessible? Someone told me
> about this service, but wasn't sure if it was worth looking into.
>   Thanks.
>
>   Jenifer Barr
>   Jenifer571 on dice world
>   Sent from my iPhone
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Re: Grubhub ap

[Dave]

Is this app, any use in the UK?

Dave.

From: 'SammieDogsMom' via VIPhone 
Sent: Saturday, August 20, 2016 9:53 PM
To: viphone@googlegroups.com 
Subject: Re: Grubhub ap


Hi! I have the GrubHub app, and it is very accessible with voiceover. The 
developers want this app to be accessible, so feedback is always welcome. 

Liz Ulrich and Leader Dog Sammie 


Westwood Church of God Prayer Chain Coordinator 

http://www.facebook.com/elizabeth.ulrich.1
Sent from my very intelligent ParrotHead of an IPhone

On Aug 20, 2016, at 11:25 AM, Jenifer Barr <claudas...@gmail.com> wrote:


  Hi.
  Has anyone ever tried the grubhub ap? Is it accessible? Someone told me about 
this service, but wasn't sure if it was worth looking into.
  Thanks. 

  Jenifer Barr 
  Jenifer571 on dice world
  Sent from my iPhone
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Re: Grubhub ap

[Marie Lyons]

I have used it about 3 times. I did find it accessible. It’s really cool as 
they send you an email with your updated arrival time. I’m not sure that my 
experience with the places in my area would be useful to you. Some of them have 
wanted a minimum purchase of $30 which if fine when there are 2 or more people. 
I am only 1, though. The food comes nice and hot. One time the person came to 
the door and said it  was Grubhub and other times they said the name of the 
restaurant. They have categories for types of food. I really like it. I do 
understand that it works well in some cities and not in others. hah

Marie Lyons
> On Aug 20, 2016, at 4:53 PM, 'SammieDogsMom' via VIPhone 
>  wrote:
> 
> 
> Hi! I have the GrubHub app, and it is very accessible with voiceover. The 
> developers want this app to be accessible, so feedback is always welcome. 
> 
> Liz Ulrich and Leader Dog Sammie
> 
> 
> Westwood Church of God Prayer Chain Coordinator 
> 
> http://www.facebook.com/elizabeth.ulrich.1 
> 
> Sent from my very intelligent ParrotHead of an IPhone
> 
> On Aug 20, 2016, at 11:25 AM, Jenifer Barr  > wrote:
> 
>> Hi.
>> Has anyone ever tried the grubhub ap? Is it accessible? Someone told me 
>> about this service, but wasn't sure if it was worth looking into.
>> Thanks. 
>> 
>> Jenifer Barr
>> Jenifer571 on dice world
>> Sent from my iPhone
>> 
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Re: Grubhub ap

[Kathy Brandt]

I hope the latest update fixed how it was that you could be putting together an 
order, but then when you got to putting special instructions or adding an item 
to the cart that was really deep in the menu, the app would crash, and the 
order would be completely lost, such that if you risk putting items in your 
cart again, the same thing could happen. My last efforts at explaining this Met 
with no results, even when I sent a hardcopy letter to the company CEO; before 
the update, a rep did write saying that they knew there were problems with the 
app, and she advised me to place my orders through Safari, which had its own 
issues, but at least I could place an order.
  

> On Aug 20, 2016, at 4:53 PM, 'SammieDogsMom' via VIPhone 
>  wrote:
> 
> 
> Hi! I have the GrubHub app, and it is very accessible with voiceover. The 
> developers want this app to be accessible, so feedback is always welcome. 
> 
> Liz Ulrich and Leader Dog Sammie
> 
> 
> Westwood Church of God Prayer Chain Coordinator 
> 
> http://www.facebook.com/elizabeth.ulrich.1
> Sent from my very intelligent ParrotHead of an IPhone
> 
>> On Aug 20, 2016, at 11:25 AM, Jenifer Barr  wrote:
>> 
>> Hi.
>> Has anyone ever tried the grubhub ap? Is it accessible? Someone told me 
>> about this service, but wasn't sure if it was worth looking into.
>> Thanks. 
>> 
>> Jenifer Barr
>> Jenifer571 on dice world
>> Sent from my iPhone
>> -- 
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Re: Grubhub ap

['SammieDogsMom' via VIPhone]

Hi! I have the GrubHub app, and it is very accessible with voiceover. The 
developers want this app to be accessible, so feedback is always welcome. 

Liz Ulrich and Leader Dog Sammie


Westwood Church of God Prayer Chain Coordinator 

http://www.facebook.com/elizabeth.ulrich.1
Sent from my very intelligent ParrotHead of an IPhone

> On Aug 20, 2016, at 11:25 AM, Jenifer Barr  wrote:
> 
> Hi.
> Has anyone ever tried the grubhub ap? Is it accessible? Someone told me about 
> this service, but wasn't sure if it was worth looking into.
> Thanks. 
> 
> Jenifer Barr
> Jenifer571 on dice world
> Sent from my iPhone
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