email for Audible feedback, was: Audible app has changed completely

2013-02-20 Thread Sieghard Weitzel
Hello Aser and others,

 

I seem to be able to flick up and down with one finger when focus is on the
time elapsed readout and, as you previously said, only if playback is
paused. Make sure you are on the time readout that shows how much has played
of the particular chapter which is followed by adjustable, the time
remaining readout does not say adjustable.

 

There is also an item in the Settings which allows you to set the jump
interval to either 30 seconds (default), 60 seconds and 90 seconds. This was
there in the old version, too, but in the old version as in the new changing
it to 60 seconds doesn't seem to make any difference and it still jumps in
30 second intervals.

 

I just wrote a fairly comprehensive email to the email address they list in
the app in Settings, Help and Feedback. For those who would like to add
their voice to mine, here is the email:

 

audible-iphone-feedb...@audible.com

 

Below is the email I sent to Audible, feel free to use all or parts of it if
you want to write to them. I'm sure I didn't mention  all of what could be
improved, but I tried to include those things I find most important and to
me right now that would be better options for navigation inside a chapter
and by chapter, the fact that it is not indicated which chapter is currently
playing in the listing of chapters in the Chapters and Bookmarks area and
as you can see I also mentioned that it would be really nice if they
enhanced the features of the sleep timer by providing a warning tone before
it reaches 0 and a way to reset it similar to how the iTired app works.

 

But let's not forget that all of these are missing features and not
accessibility issues as such except maybe for high-speed scrubbing which I
will ask a sighted friend to check if that works without Voiceover. I think
the app is much improved and I love the fact you can now download all parts
of a book with one double tap and also delete an entire book all at once.
OK, here is that email:

 

From: Sieghard Weitzel [mailto:siegh...@live.ca] 
Sent: Wednesday, February 20, 2013 7:37 AM
To: 'audible-iphone-feedb...@audible.com'
Subject: FW: The new Audible app

 

Hello,

 

I am a blind iPhone user and use VoiceOver. I am also a very frequent user
of audible. I just downloaded the new version of the Audible app and would
like to congratulate you on Some very nice improvements. The ability to
delete books all at once without having to start to play each part and
deleting all the parts of a book separately is really a huge improvement.
However, there are. Also a few areas where I thing functionality was taken
away. Mostly this is with playback controls.

 

I used to be Able to easily jump forward or backward by chapter and I don't
see this at All Anymore. There is also no easy way to quickly move around in
a chapter, e.g. by having access to a high-speed scrubbing function. There
is still the Jump Back button which jumps back by 30 seconds, but I don't
see an equivalent control to go forward and flicking up or down on the
Elapsed Time control which is adjustable only works if I pause the book,
at least it does if Voiceover is enabled.

 

Furthermore, changing the jump amount from 30 seconds to 60 seconds in the
Settings does not seem to have any effect. I did this but if I use the Jump
Back button and look at the time read out it still jumps back only by 30
second intervals.

 

Lastly, I am disappointed the Sleep Timer function was not enhanced by
including some sort of option that would notify the listener with a discrete
audible tone that the sleep timer was about to reach 0 maybe 10 or 20
seconds before and that one could then reset the timer to the selected time
by touching the screen, pushing on a volume button or any such action that
indicates the listener is still awake and alert. Separate apps with such
functionality exist, however, they unfortunately only work if I playback via
the built-in music app and a more advanced sleep timer would really be
appreciated by myself and many other users of your app I spoke with.

 

It would also be extremely useful if Voiceover would announce which chapter
is currently playing in the Chapters and Bookmarks area. Right now it
simply lists all chapters in the particular part of a book starting with 1
and their total time. However, it does not actually say what chapter of the
book that is and if, for example, I am currently playing chapter 8 of 20
chapters in a part, Voiceover does not indicate in any way that this is the
currently playing chapter when I flick through the list. It should say
selected or currently playing and provide the remaining play time in
addition to the total play time of the chapter.

 

Overall I think the changes are good, but you really need to put back more
functionality to control playback, jump by chapter without having to go into
the Chapters and Bookmarks section and also add a high-speed scrubbing
feature which allows for larger jumps and quicker movement along the

Re: email for Audible feedback, was: Audible app has changed completely

2013-02-20 Thread Aser Tolentino
I sent a bug report, as I think the slider moving without impacting playback 
position is an issue with a feature as implemented, and not a missing feature 
exactly. The app as a whole is more accessible though, and since we still can 
forward and rewind through a book, it's by no means as bad as I first thought. 
Incidentally, their user feedback apparently led them to conclude that the 
next/previous chapter buttons were being inadvertently triggered, hence their 
removal as well as the timeline slider being rendered inactive by default. The 
thing about the timeline was in the user guide and the chapter buttons tidbit 
is from the FAQ. The thing I've noticed in this and other apps, is that when a 
slider is inactive by default, you get results like I've described, where even 
when VoiceOver says it's adjustable, your input has no effect on the variable, 
even as VoiceOver tells you the slider is moving. I wish the removal of the 
controls had been a user option rather than a design change though, something 
more dramatic than the previous flick to hide like a toggle in settings or 
something.

Sent from my iPad

On Feb 20, 2013, at 8:00 AM, Sieghard Weitzel siegh...@live.ca wrote:

 Hello Aser and others,
  
 I seem to be able to flick up and down with one finger when focus is on the 
 time elapsed readout and, as you previously said, only if playback is paused. 
 Make sure you are on the time readout that shows how much has played of the 
 particular chapter which is followed by “adjustable”, the time remaining 
 readout does not say adjustable.
  
 There is also an item in the Settings which allows you to set the jump 
 interval to either 30 seconds (default), 60 seconds and 90 seconds. This was 
 there in the old version, too, but in the old version as in the new changing 
 it to 60 seconds doesn’t seem to make any difference and it still jumps in 30 
 second intervals.
  
 I just wrote a fairly comprehensive email to the email address they list in 
 the app in Settings, Help and “Feedback”. For those who would like to add 
 their voice to mine, here is the email:
  
 audible-iphone-feedb...@audible.com
  
 Below is the email I sent to Audible, feel free to use all or parts of it if 
 you want to write to them. I’m sure I didn’t mention  all of what could be 
 improved, but I tried to include those things I find most important and to me 
 right now that would be better options for navigation inside a chapter and by 
 chapter, the fact that it is not indicated which chapter is currently playing 
 in the listing of chapters in the “Chapters and Bookmarks” area and as you 
 can see I also mentioned that it would be really nice if they enhanced the 
 features of the sleep timer by providing a warning tone before it reaches 0 
 and a way to reset it similar to how the iTired app works.
  
 But let’s not forget that all of these are missing features and not 
 accessibility issues as such except maybe for high-speed scrubbing which I 
 will ask a sighted friend to check if that works without Voiceover. I think 
 the app is much improved and I love the fact you can now download all parts 
 of a book with one double tap and also delete an entire book all at once. OK, 
 here is that email:
  
 From: Sieghard Weitzel [mailto:siegh...@live.ca] 
 Sent: Wednesday, February 20, 2013 7:37 AM
 To: 'audible-iphone-feedb...@audible.com'
 Subject: FW: The new Audible app
  
 Hello,
  
 I am a blind iPhone user and use VoiceOver. I am also a very frequent user of 
 audible. I just downloaded the new version of the Audible app and would like 
 to congratulate you on Some very nice improvements. The ability to delete 
 books all at once without having to start to play each part and deleting all 
 the parts of a book separately is really a huge improvement. However, there 
 are. Also a few areas where I thing functionality was taken away. Mostly this 
 is with playback controls.
  
 I used to be Able to easily jump forward or backward by chapter and I don't 
 see this at All Anymore. There is also no easy way to quickly move around in 
 a chapter, e.g. by having access to a high-speed scrubbing function. There is 
 still the Jump Back button which jumps back by 30 seconds, but I don't see an 
 equivalent control to go forward and flicking up or down on the Elapsed 
 Time control which is adjustable only works if I pause the book, at least it 
 does if Voiceover is enabled.
  
 Furthermore, changing the jump amount from 30 seconds to 60 seconds in the 
 Settings does not seem to have any effect. I did this but if I use the Jump 
 Back button and look at the time read out it still jumps back only by 30 
 second intervals.
  
 Lastly, I am disappointed the Sleep Timer function was not enhanced by 
 including some sort of option that would notify the listener with a discrete 
 audible tone that the sleep timer was about to reach 0 maybe 10 or 20 seconds 
 before and that one could then reset the timer to the selected time by