RE: Problem with Apple ID

2020-01-03 Thread Sieghard Weitzel
If you have a PC I would do it on that, go to http://AppleID.apple.com, then 
look for the "Forgot Apple Id or Password"  link and go from there.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Kay 
Malmquist
Sent: Thursday, January 2, 2020 2:51 PM
To: viphone@googlegroups.com
Subject: Re: Problem with Apple ID

How do you go about changing your Apple ID Joshua, password?

Kay Malmquist
kay.malmqu...@gmail.com

Be strong enough to stand alone, smart enough to know when you need help, and 
brave enough to ask for it.
Ziad K. Abdelnour - Financier


- Original Message - 
From: "Joshua Hendrickson" 
To: 
Sent: Thursday, January 02, 2020 11:54 AM
Subject: Re: Problem with Apple ID


I recently had to change my apple ID password, but it was actually a
good thing as I had less trouble entering it in then my old password.
My purchasing apps actually works better now as when for example I
purchase voices for voice dream reader I only have to enter in my
password for the first purchase then for the next 15 minutes I don't
have to enter it again.  For some reason getting my phone to only use
my touch ID to make app purchases doesn't seem to work and apple can't
figure out why this is.  Overal, I enjoy purchasing apps and don't
really have any trouble.

On 1/2/20, Sieghard Weitzel  wrote:
> Same here, if I have to use my Apple Id password it always works and I 
> don't
> think I have changed my Apple Id password for the last 5 years or so at
> least.
> I also use 2-Factor authentication. Keeping all these old passwords is
> probably just confusing, if you are having problems I suggest to maybe ask
> for sighted help to reset it, then make sure you get rid of all the old
> passwords and make sure you keep the current password in a safe place. Of
> course my recommendation is always for a good password manager, but a
> braille list kept in a safe place is pretty good as well.
> And as always make sure it's not a password you use for other important
> sites, make sure it's got upper case and lower case letters, numbers and 
> at
> least one symbol like a hyphen, colon, exclamation mark etc and don't use
> just a simple word, name of your dog and so on. You hear about all these
> people who are hacked or have their identity stolen and while I don't deny
> this can happen to even a careful person, a lot of this happens when 
> people
> don't observe important security rules like strong and unique passwords, 
> use
> 2-Factor authentication wherever possible and simply ignore any emails you
> don't recognize, phone calls where somebody claims they are from Apple,
> Microsoft, your bank, the government and so on and ask you to provide any
> sort of information. I sometimes get calls which seem legit and then I 
> hear
> "What is your name" and I either hang up or ask why this is relevant at 
> this
> point and more often than not they will then hang up because they realize
> I'm not an easy target.
>
> Regards,
> Sieghard
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of
> Richard Turner
> Sent: Thursday, January 2, 2020 6:54 AM
> To: viphone@googlegroups.com
> Subject: RE: Problem with Apple ID
>
> I've never had this issue, so, as I suggested to Kaye, call Apple
> Accessibility 877-204-3930
>
>
> Richard
>
> ?? Live long and prosper
>
>
> Check out my web site at: www.turner42.com
>
> -Original Message-
> From: 'jan howells' via VIPhone 
> Sent: Thursday, January 2, 2020 6:53 AM
> To: viphone@googlegroups.com
> Subject: re: Problem with Apple ID
>
> Hi Kay,
>
> This happens to me each and every time I try to do something with Apple. 
> I
> have to keep clicking on "Forgot my password" and create another one, or 
> the
> same one again.  I have so many Apple passwords, even written down, that I
> can never keep track of which one that they are in the mood to accept.  I 
> do
> not understand why we have to keep changing our password each time with
> Apple? Why can we not have one.  I thought that I was the only one with 
> this
> problem.  I am also looking forward to and watching for any suggestions 
> that
> you receive.  They will also be helpful to me.  Thank you for sending this
> message.  We will both benefit from any very much appreciated suggestions.
>
> Jan Have
>
> --
> The following information is important for all members of the V iPhone
> list.
>
> If you have any questions or concerns about the running of this list, or 
> if
> you feel that a member's post is inappropriate, please contact the owners 
> or
> moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
>

Re: Problem with Apple ID

2020-01-02 Thread Joshua Hendrickson
Call apple accessibility, they will be able to tell you.  I forget
exactly how I did it, all I know is that it worked very well.

On 1/2/20, Kay Malmquist  wrote:
> How do you go about changing your Apple ID Joshua,
> password?
>
> Kay Malmquist
> kay.malmqu...@gmail.com
>
> Be strong enough to stand alone, smart enough to know when you need help,
> and brave enough to ask for it.
> Ziad K. Abdelnour - Financier
>
>
> - Original Message -
> From: "Joshua Hendrickson" 
> To: 
> Sent: Thursday, January 02, 2020 11:54 AM
> Subject: Re: Problem with Apple ID
>
>
> I recently had to change my apple ID password, but it was actually a
> good thing as I had less trouble entering it in then my old password.
> My purchasing apps actually works better now as when for example I
> purchase voices for voice dream reader I only have to enter in my
> password for the first purchase then for the next 15 minutes I don't
> have to enter it again.  For some reason getting my phone to only use
> my touch ID to make app purchases doesn't seem to work and apple can't
> figure out why this is.  Overal, I enjoy purchasing apps and don't
> really have any trouble.
>
> On 1/2/20, Sieghard Weitzel  wrote:
>> Same here, if I have to use my Apple Id password it always works and I
>> don't
>> think I have changed my Apple Id password for the last 5 years or so at
>> least.
>> I also use 2-Factor authentication. Keeping all these old passwords is
>> probably just confusing, if you are having problems I suggest to maybe
>> ask
>> for sighted help to reset it, then make sure you get rid of all the old
>> passwords and make sure you keep the current password in a safe place. Of
>> course my recommendation is always for a good password manager, but a
>> braille list kept in a safe place is pretty good as well.
>> And as always make sure it's not a password you use for other important
>> sites, make sure it's got upper case and lower case letters, numbers and
>> at
>> least one symbol like a hyphen, colon, exclamation mark etc and don't use
>> just a simple word, name of your dog and so on. You hear about all these
>> people who are hacked or have their identity stolen and while I don't
>> deny
>> this can happen to even a careful person, a lot of this happens when
>> people
>> don't observe important security rules like strong and unique passwords,
>> use
>> 2-Factor authentication wherever possible and simply ignore any emails
>> you
>> don't recognize, phone calls where somebody claims they are from Apple,
>> Microsoft, your bank, the government and so on and ask you to provide any
>> sort of information. I sometimes get calls which seem legit and then I
>> hear
>> "What is your name" and I either hang up or ask why this is relevant at
>> this
>> point and more often than not they will then hang up because they realize
>> I'm not an easy target.
>>
>> Regards,
>> Sieghard
>>
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of
>> Richard Turner
>> Sent: Thursday, January 2, 2020 6:54 AM
>> To: viphone@googlegroups.com
>> Subject: RE: Problem with Apple ID
>>
>> I've never had this issue, so, as I suggested to Kaye, call Apple
>> Accessibility 877-204-3930
>>
>>
>> Richard
>>
>> ?? Live long and prosper
>>
>>
>> Check out my web site at: www.turner42.com
>>
>> -Original Message-
>> From: 'jan howells' via VIPhone 
>> Sent: Thursday, January 2, 2020 6:53 AM
>> To: viphone@googlegroups.com
>> Subject: re: Problem with Apple ID
>>
>> Hi Kay,
>>
>> This happens to me each and every time I try to do something with Apple.
>> I
>> have to keep clicking on "Forgot my password" and create another one, or
>> the
>> same one again.  I have so many Apple passwords, even written down, that
>> I
>> can never keep track of which one that they are in the mood to accept.  I
>>
>> do
>> not understand why we have to keep changing our password each time with
>> Apple? Why can we not have one.  I thought that I was the only one with
>> this
>> problem.  I am also looking forward to and watching for any suggestions
>> that
>> you receive.  They will also be helpful to me.  Thank you for sending
>> this
>> message.  We will both benefit from any very much appreciated
>> suggestions.
>>
>> Jan Have
>>
>> --
>> The following information is important for all members of the V iPhone
>> list.
>>

Re: Problem with Apple ID

2020-01-02 Thread Kay Malmquist
How do you go about changing your Apple ID Joshua,
password?

Kay Malmquist
kay.malmqu...@gmail.com

Be strong enough to stand alone, smart enough to know when you need help, 
and brave enough to ask for it.
Ziad K. Abdelnour - Financier


- Original Message - 
From: "Joshua Hendrickson" 
To: 
Sent: Thursday, January 02, 2020 11:54 AM
Subject: Re: Problem with Apple ID


I recently had to change my apple ID password, but it was actually a
good thing as I had less trouble entering it in then my old password.
My purchasing apps actually works better now as when for example I
purchase voices for voice dream reader I only have to enter in my
password for the first purchase then for the next 15 minutes I don't
have to enter it again.  For some reason getting my phone to only use
my touch ID to make app purchases doesn't seem to work and apple can't
figure out why this is.  Overal, I enjoy purchasing apps and don't
really have any trouble.

On 1/2/20, Sieghard Weitzel  wrote:
> Same here, if I have to use my Apple Id password it always works and I 
> don't
> think I have changed my Apple Id password for the last 5 years or so at
> least.
> I also use 2-Factor authentication. Keeping all these old passwords is
> probably just confusing, if you are having problems I suggest to maybe ask
> for sighted help to reset it, then make sure you get rid of all the old
> passwords and make sure you keep the current password in a safe place. Of
> course my recommendation is always for a good password manager, but a
> braille list kept in a safe place is pretty good as well.
> And as always make sure it's not a password you use for other important
> sites, make sure it's got upper case and lower case letters, numbers and 
> at
> least one symbol like a hyphen, colon, exclamation mark etc and don't use
> just a simple word, name of your dog and so on. You hear about all these
> people who are hacked or have their identity stolen and while I don't deny
> this can happen to even a careful person, a lot of this happens when 
> people
> don't observe important security rules like strong and unique passwords, 
> use
> 2-Factor authentication wherever possible and simply ignore any emails you
> don't recognize, phone calls where somebody claims they are from Apple,
> Microsoft, your bank, the government and so on and ask you to provide any
> sort of information. I sometimes get calls which seem legit and then I 
> hear
> "What is your name" and I either hang up or ask why this is relevant at 
> this
> point and more often than not they will then hang up because they realize
> I'm not an easy target.
>
> Regards,
> Sieghard
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of
> Richard Turner
> Sent: Thursday, January 2, 2020 6:54 AM
> To: viphone@googlegroups.com
> Subject: RE: Problem with Apple ID
>
> I've never had this issue, so, as I suggested to Kaye, call Apple
> Accessibility 877-204-3930
>
>
> Richard
>
> ?? Live long and prosper
>
>
> Check out my web site at: www.turner42.com
>
> -Original Message-
> From: 'jan howells' via VIPhone 
> Sent: Thursday, January 2, 2020 6:53 AM
> To: viphone@googlegroups.com
> Subject: re: Problem with Apple ID
>
> Hi Kay,
>
> This happens to me each and every time I try to do something with Apple. 
> I
> have to keep clicking on "Forgot my password" and create another one, or 
> the
> same one again.  I have so many Apple passwords, even written down, that I
> can never keep track of which one that they are in the mood to accept.  I 
> do
> not understand why we have to keep changing our password each time with
> Apple? Why can we not have one.  I thought that I was the only one with 
> this
> problem.  I am also looking forward to and watching for any suggestions 
> that
> you receive.  They will also be helpful to me.  Thank you for sending this
> message.  We will both benefit from any very much appreciated suggestions.
>
> Jan Have
>
> --
> The following information is important for all members of the V iPhone
> list.
>
> If you have any questions or concerns about the running of this list, or 
> if
> you feel that a member's post is inappropriate, please contact the owners 
> or
> moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google Groups
> "VIPhone" group.
> To unsu

Re: Problem with Apple ID

2020-01-02 Thread Joshua Hendrickson
I recently had to change my apple ID password, but it was actually a
good thing as I had less trouble entering it in then my old password.
My purchasing apps actually works better now as when for example I
purchase voices for voice dream reader I only have to enter in my
password for the first purchase then for the next 15 minutes I don't
have to enter it again.  For some reason getting my phone to only use
my touch ID to make app purchases doesn't seem to work and apple can't
figure out why this is.  Overal, I enjoy purchasing apps and don't
really have any trouble.

On 1/2/20, Sieghard Weitzel  wrote:
> Same here, if I have to use my Apple Id password it always works and I don't
> think I have changed my Apple Id password for the last 5 years or so at
> least.
> I also use 2-Factor authentication. Keeping all these old passwords is
> probably just confusing, if you are having problems I suggest to maybe ask
> for sighted help to reset it, then make sure you get rid of all the old
> passwords and make sure you keep the current password in a safe place. Of
> course my recommendation is always for a good password manager, but a
> braille list kept in a safe place is pretty good as well.
> And as always make sure it's not a password you use for other important
> sites, make sure it's got upper case and lower case letters, numbers and at
> least one symbol like a hyphen, colon, exclamation mark etc and don't use
> just a simple word, name of your dog and so on. You hear about all these
> people who are hacked or have their identity stolen and while I don't deny
> this can happen to even a careful person, a lot of this happens when people
> don't observe important security rules like strong and unique passwords, use
> 2-Factor authentication wherever possible and simply ignore any emails you
> don't recognize, phone calls where somebody claims they are from Apple,
> Microsoft, your bank, the government and so on and ask you to provide any
> sort of information. I sometimes get calls which seem legit and then I hear
> "What is your name" and I either hang up or ask why this is relevant at this
> point and more often than not they will then hang up because they realize
> I'm not an easy target.
>
> Regards,
> Sieghard
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of
> Richard Turner
> Sent: Thursday, January 2, 2020 6:54 AM
> To: viphone@googlegroups.com
> Subject: RE: Problem with Apple ID
>
> I've never had this issue, so, as I suggested to Kaye, call Apple
> Accessibility 877-204-3930
>
>
> Richard
>
>  Live long and prosper
>
>
> Check out my web site at: www.turner42.com
>
> -----Original Message-----
> From: 'jan howells' via VIPhone 
> Sent: Thursday, January 2, 2020 6:53 AM
> To: viphone@googlegroups.com
> Subject: re: Problem with Apple ID
>
> Hi Kay,
>
> This happens to me each and every time I try to do something with Apple.  I
> have to keep clicking on "Forgot my password" and create another one, or the
> same one again.  I have so many Apple passwords, even written down, that I
> can never keep track of which one that they are in the mood to accept.  I do
> not understand why we have to keep changing our password each time with
> Apple? Why can we not have one.  I thought that I was the only one with this
> problem.  I am also looking forward to and watching for any suggestions that
> you receive.  They will also be helpful to me.  Thank you for sending this
> message.  We will both benefit from any very much appreciated suggestions.
>
> Jan Have
>
> --
> The following information is important for all members of the V iPhone
> list.
>
> If you have any questions or concerns about the running of this list, or if
> you feel that a member's post is inappropriate, please contact the owners or
> moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google Groups
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/viphone/5e0e03d6.1c69fb81.47ea0.83dcSMTPIN_ADDED_MISSING%40gmr-mx.google.com.
>
> --
> The following information is important for all members of the V iPhone
> list.
>
> If you have any questions or concerns about the running of this li

RE: Problem with Apple ID

2020-01-02 Thread Sieghard Weitzel
Same here, if I have to use my Apple Id password it always works and I don't 
think I have changed my Apple Id password for the last 5 years or so at least.
I also use 2-Factor authentication. Keeping all these old passwords is probably 
just confusing, if you are having problems I suggest to maybe ask for sighted 
help to reset it, then make sure you get rid of all the old passwords and make 
sure you keep the current password in a safe place. Of course my recommendation 
is always for a good password manager, but a braille list kept in a safe place 
is pretty good as well.
And as always make sure it's not a password you use for other important sites, 
make sure it's got upper case and lower case letters, numbers and at least one 
symbol like a hyphen, colon, exclamation mark etc and don't use just a simple 
word, name of your dog and so on. You hear about all these people who are 
hacked or have their identity stolen and while I don't deny this can happen to 
even a careful person, a lot of this happens when people don't observe 
important security rules like strong and unique passwords, use 2-Factor 
authentication wherever possible and simply ignore any emails you don't 
recognize, phone calls where somebody claims they are from Apple, Microsoft, 
your bank, the government and so on and ask you to provide any sort of 
information. I sometimes get calls which seem legit and then I hear "What is 
your name" and I either hang up or ask why this is relevant at this point and 
more often than not they will then hang up because they realize I'm not an easy 
target.

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Thursday, January 2, 2020 6:54 AM
To: viphone@googlegroups.com
Subject: RE: Problem with Apple ID

I've never had this issue, so, as I suggested to Kaye, call Apple Accessibility 
877-204-3930


Richard

 Live long and prosper


Check out my web site at: www.turner42.com

-Original Message-
From: 'jan howells' via VIPhone  
Sent: Thursday, January 2, 2020 6:53 AM
To: viphone@googlegroups.com
Subject: re: Problem with Apple ID

Hi Kay,

This happens to me each and every time I try to do something with Apple.  I 
have to keep clicking on "Forgot my password" and create another one, or the 
same one again.  I have so many Apple passwords, even written down, that I can 
never keep track of which one that they are in the mood to accept.  I do not 
understand why we have to keep changing our password each time with Apple? Why 
can we not have one.  I thought that I was the only one with this problem.  I 
am also looking forward to and watching for any suggestions that you receive.  
They will also be helpful to me.  Thank you for sending this message.  We will 
both benefit from any very much appreciated suggestions.

Jan Have

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RE: Problem with Apple ID

2020-01-02 Thread 'jan howells' via VIPhone
Thank you, Richard.  I have rebooted, so thank you very much for 
the phone number.  That is very much appreciated!


Jan

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RE: Problem with Apple ID

2020-01-02 Thread Richard Turner
I've never had this issue, so, as I suggested to Kaye, call Apple Accessibility 
877-204-3930


Richard

 Live long and prosper


Check out my web site at: www.turner42.com

-Original Message-
From: 'jan howells' via VIPhone  
Sent: Thursday, January 2, 2020 6:53 AM
To: viphone@googlegroups.com
Subject: re: Problem with Apple ID

Hi Kay,

This happens to me each and every time I try to do something with Apple.  I 
have to keep clicking on "Forgot my password" and create another one, or the 
same one again.  I have so many Apple passwords, even written down, that I can 
never keep track of which one that they are in the mood to accept.  I do not 
understand why we have to keep changing our password each time with Apple? Why 
can we not have one.  I thought that I was the only one with this problem.  I 
am also looking forward to and watching for any suggestions that you receive.  
They will also be helpful to me.  Thank you for sending this message.  We will 
both benefit from any very much appreciated suggestions.

Jan Have

--
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If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
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Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
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RE: Problem with Apple ID

2020-01-02 Thread Richard Turner
If it were me, I’d first reboot the phone.
Then, try the app purchase again.
If you get the same response, you may want to call Apple Accessibility to see 
if they can sort out the error you are getting: 877-204-3930



Richard

 Live long and prosper


Check out my web site at: www.turner42.com

From: viphone@googlegroups.com  On Behalf Of Kay 
Malmquist
Sent: Thursday, January 2, 2020 6:51 AM
To: viphone@googlegroups.com
Subject: Problem with Apple ID

hi all,
It has been a while since I downloaded an app that wasn't free.  The other day 
I tried to get Dark sky and I had to use touch Id to get in to the apple store. 
 No problem as that is what I always have to do.  Now comes the weird problem.  
Then I was asked to enter my apple Password for the apple account with my email 
address.  No problem, except there is.  I know my Apple password and I entered 
it once and was told there was an error.  ?so, I tried again with the same 
results.  I know this is the right password but don't want to try again for 
fear of getting locked out or something like that.  I guess I need to reset my 
password but wonder what is the best way to accomplish this.  A friend told me 
to try it again and I would be sent a link to reset my password but I wanted to 
know if this would be okay.  Thanks much for any thoughts on this.


Kay Malmquist
kay.malmqu...@gmail.com

Be strong enough to stand alone, smart enough to know when you need help, and 
brave enough to ask for it.
Ziad K. Abdelnour - Financier

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re: Problem with Apple ID

2020-01-02 Thread 'jan howells' via VIPhone

Hi Kay,

This happens to me each and every time I try to do something with 
Apple.  I have to keep clicking on "Forgot my password" and 
create another one, or the same one again.  I have so many Apple 
passwords, even written down, that I can never keep track of 
which one that they are in the mood to accept.  I do not 
understand why we have to keep changing our password each time 
with Apple? Why can we not have one.  I thought that I was the 
only one with this problem.  I am also looking forward to and 
watching for any suggestions that you receive.  They will also be 
helpful to me.  Thank you for sending this message.  We will both 
benefit from any very much appreciated suggestions.


Jan Have

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