If it were me, Iād first reboot the phone. Then, try the app purchase again. If you get the same response, you may want to call Apple Accessibility to see if they can sort out the error you are getting: 877-204-3930
Richard š Live long and prosper Check out my web site at: www.turner42.com<http://www.turner42.com/> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Kay Malmquist Sent: Thursday, January 2, 2020 6:51 AM To: viphone@googlegroups.com Subject: Problem with Apple ID hi all, It has been a while since I downloaded an app that wasn't free. The other day I tried to get Dark sky and I had to use touch Id to get in to the apple store. No problem as that is what I always have to do. Now comes the weird problem. Then I was asked to enter my apple Password for the apple account with my email address. No problem, except there is. I know my Apple password and I entered it once and was told there was an error. ?so, I tried again with the same results. I know this is the right password but don't want to try again for fear of getting locked out or something like that. I guess I need to reset my password but wonder what is the best way to accomplish this. A friend told me to try it again and I would be sent a link to reset my password but I wanted to know if this would be okay. Thanks much for any thoughts on this. Kay Malmquist kay.malmqu...@gmail.com<mailto:kay.malmqu...@gmail.com> Be strong enough to stand alone, smart enough to know when you need help, and brave enough to ask for it. Ziad K. Abdelnour - Financier -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu<mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/7830BEF3AA294420A26A3728048986AD%40home<https://groups.google.com/d/msgid/viphone/7830BEF3AA294420A26A3728048986AD%40home?utm_medium=email&utm_source=footer>. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/MWHPR1701MB1901F7CCC9C0FD0EDEF0AFE7B7200%40MWHPR1701MB1901.namprd17.prod.outlook.com.
