I've never had this issue, so, as I suggested to Kaye, call Apple Accessibility 
877-204-3930


Richard

🖖 Live long and prosper


Check out my web site at: www.turner42.com

-----Original Message-----
From: 'jan howells' via VIPhone <viphone@googlegroups.com> 
Sent: Thursday, January 2, 2020 6:53 AM
To: viphone@googlegroups.com
Subject: re: Problem with Apple ID

Hi Kay,

This happens to me each and every time I try to do something with Apple.  I 
have to keep clicking on "Forgot my password" and create another one, or the 
same one again.  I have so many Apple passwords, even written down, that I can 
never keep track of which one that they are in the mood to accept.  I do not 
understand why we have to keep changing our password each time with Apple? Why 
can we not have one.  I thought that I was the only one with this problem.  I 
am also looking forward to and watching for any suggestions that you receive.  
They will also be helpful to me.  Thank you for sending this message.  We will 
both benefit from any very much appreciated suggestions.

Jan Have

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