VNC Beta V4.0b4 with ZoneAlarm Pro V4.5.530.000 on Win2K Pro Desktop

2003-12-16 Thread Robert McMordie
Hi

I've also been having problems with RealVNC 4.0 and ZoneAlarm 4.5.530 (the standard 
version, not Pro). 

I'm using Windows XP Professional SP1 with ZoneAlarm and the 4.0 beta 4 viewer-only 
package, and I'm trying to connect to a Win2K SP4 server running 4.0 beta 3. When I 
try to connect I get the attempting to connect box displayed, and VNC gets no 
further. If I try to connect from my XP machine to the Win2K machine using the Java 
viewer, or if I turn off ZoneAlarm, everything works perfectly. 

Thanks

Robert McMordie
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RE: VNC Beta V4.0b4 with ZoneAlarm Pro V4.5.530.000 on Win2K Pro Desktop

2003-12-02 Thread James Weatherall
Andy,

We've had a couple of other reports of problems when users upgrade to
ZoneAlarm Pro 4 and try to use VNC Viewer 4 and have been talking to
ZoneLabs about it.

Can you clarify which machine (viewer or server) ZoneAlarm Pro is
running on and protecting?  Can you confirm that you are describing an
actual inability to connect viewer to server, rather than a more subtle
degradation in functionality?

Cheers,

Wez @ RealVNC Ltd.

 I installed the beta version on top of an older VNC V3.3.3 (which I
 eventually removed) and immediately had problems getting it to work. I
 narrowed the problem to Zone Alarm Pro, since when I shutdown 
 ZAP, VNC works
 and when I start it back up VNC stops working.
 I've confirmed the PC's on my home network are properly 
 configured in ZAP
 and I even tried individually configuring them in ZAP, but 
 this does not fix
 the problem. The only thing I can get from ZAP is a message 
 when I first
 start VNC, saying that ZAP blocked the attempt, but I does 
 not say why and
 it also does not recognize the protocol. I posted a similar 
 question to the
 ZoneAlarm site and am awaiting a reply.
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VNC Beta V4.0b4 with ZoneAlarm Pro V4.5.530.000 on Win2K Pro Desktop

2003-12-01 Thread Andy
Hi, I'm new to this list but I've been a happy user of VNC for a couple of
years, never had a problem. I recently was looking for a more reliable (less
timeouts, etc...) version of VNC and found the RealVNC site and a beta
download of their latest program, V4.0b4.

I installed the beta version on top of an older VNC V3.3.3 (which I
eventually removed) and immediately had problems getting it to work. I
narrowed the problem to Zone Alarm Pro, since when I shutdown ZAP, VNC works
and when I start it back up VNC stops working.
I've confirmed the PC's on my home network are properly configured in ZAP
and I even tried individually configuring them in ZAP, but this does not fix
the problem. The only thing I can get from ZAP is a message when I first
start VNC, saying that ZAP blocked the attempt, but I does not say why and
it also does not recognize the protocol. I posted a similar question to the
ZoneAlarm site and am awaiting a reply.

Is anyone experiencing a similar issue? I'm open to any and all suggestions.

Thanks,

Andy
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Re: VNC Beta V4.0b4 with ZoneAlarm Pro V4.5.530.000 on Win2K Pro Desktop

2003-12-01 Thread Jerry Westrick
Hello Andy...

Can't help you with the problem, but..
Have you seen the Ultravnc version?  
It's more windows orientated, which 
is probably what you are looking for

Jerry




On Tue, 2003-12-02 at 01:50, Andy wrote:
 Hi, I'm new to this list but I've been a happy user of VNC for a couple of
 years, never had a problem. I recently was looking for a more reliable (less
 timeouts, etc...) version of VNC and found the RealVNC site and a beta
 download of their latest program, V4.0b4.
 
 I installed the beta version on top of an older VNC V3.3.3 (which I
 eventually removed) and immediately had problems getting it to work. I
 narrowed the problem to Zone Alarm Pro, since when I shutdown ZAP, VNC works
 and when I start it back up VNC stops working.
 I've confirmed the PC's on my home network are properly configured in ZAP
 and I even tried individually configuring them in ZAP, but this does not fix
 the problem. The only thing I can get from ZAP is a message when I first
 start VNC, saying that ZAP blocked the attempt, but I does not say why and
 it also does not recognize the protocol. I posted a similar question to the
 ZoneAlarm site and am awaiting a reply.
 
 Is anyone experiencing a similar issue? I'm open to any and all suggestions.
 
 Thanks,
 
 Andy
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