Re: Keychain help please

2010-06-24 Thread el...@iinet.net.au

Hi Ronni

Yes that is correct, I used my normal login password for the verification but 
if I use it when asked for 
loginkeychain password I get the message that the password is invalid.

In Access Control I tried deselecting confirm before allowing access and 
instead chose allow all applications 
to access this item so that access to Mail is not restricted. If I then select 
save changes I am again asked for 
the password, and again when I enter my normal login password I am told it is 
invalid.

I don't know what the (user ID=501) means, it's not something I recognise.

This is the result of the verification.

Regards
Laura

Verification started
Checking keychain configuration for eljay (user ID=501)
Home directory is /Users/eljay
Checked login keychain
Checked default keychain
Checked keychain search list
Checked contents of ~/Library/Keychains/login.keychain
Checked contents of ~/Library/Keychains/Microsoft_Intermediate_Certificates
No problems found
Verification completed


On Thu Jun 24 13:41 , Ronda Brown ro...@mac.com sent:


Hi Laura,

You say below that you did 'Verify' your login keychain … You had to type in 
your Administrator(User Account) 
password to allow you to do that?

If you never set a different password for your Keychain 'login', the password 
is your Administrator password.

Cheers,
Ronni

On 24/06/2010, at 1:21 PM, el...@iinet.net.au wrote:

 
 Hi Ronni
 
 Thanks for that but still no joy. I've followed the steps you mention but 
 when I select show password I am 
 asked for my keychain login password. The only password I know is my main 
 login password and when I 
insert 
 that I get a message saying it is invalid. Is there a separate admin 
 password?
 
 I did the verify process and no problems were found.
 
 All I had done was open Keychain Access, looked at what was there, decided I 
 did not understand it and left 
the 
 site, so still can't work out what has caused the problem.
 
 Kind regards
 Laura
 
 On Thu Jun 24 12:35 , Ronda Brown ro...@mac.com sent:
 
 
 On 24/06/2010, at 11:46 AM, Laura Webb wrote:
 Hi Ronni
 
 When you recently responded to a query and indicated how you use Keychain I 
 decided I should have a 
look at 
 whether I should be doing likewise. I didn't get very far, was not sure what 
 to do so just left it alone.
 
 At least that's what I thought I had done but now I am locked out of Mail 
 and am constantly asked for a 
 password. The only password I know to use is my Login password which is not 
 accepted. I've tried clicking 
on 
 the closed padlock but that has no effect. I've followed the steps in Mail 
 Help but still cannot get anywhere.
 
 Please can you tell me what I have done to cause this problem. The only way 
 I can access Mail is to go 
through 
 my ISP and webmail.
 
 Kind regards
 Laura
 
 MacBook 10.6.4
 
 Hi Laura,
 Without knowing exactly what you did in your Login Keychain, it is very 
 difficult to advise you.A couple of 
 things to try:
 A)1. Open Keychain Access:
 2. Click 'Login' (under Keychains in the left column)
 3. Then in the right column, scroll down to you find an entry for your Mail 
 account.It will be something like 
 'mail.iinet.com.au'
 4. double click on the icon beside it
 5. select 'show password'
 6. Type in your admin passwordKeychain will then show you your Mail Account 
 password.
 
 B). See if you can verify your Keychain.
 Open Keychain Access, located in the Utilities folder in the Applications 
 folder.
 
 1.. Open Keychain Access
 
 2.. Choose Keychain Access  Keychain First Aid.
 
 3. Enter your user name and password.
 
 4. Select Verify and click Start. Any problems found will be displayed.
 
 If there are problems, select Repair, and then click Start.
 
 
 
 Cheers,
 Ronni
 
 17 MacBook Pro  Intel Core i72.66GHz / 4GB / 1067 MHz DDR3 / 500GB Serial 
 ATA Drive @ 7200rpm
 OS X 10.6.3 Snow Leopard
 Windows 7 Ultimate (under sufferance)
 



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Re: MacBook Pro Trackpad problem

2010-06-24 Thread Daniel Kerr

Hi Rob
Thanks for that. And yes called them at 9 to try that. Just waiting for a call 
back when they can they find their Cd's :)
Then I can talk them through. 
Thanks again. 

Kind regards
Daniel

Sent from my iPhone

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email:  dan...@macwizardry.com.au
Web:http://www.macwizardry.com.au


**For Everything Macintosh**

On 24/06/2010, at 10:35 AM, Rob Findlay r...@teamdigital.com.au wrote:

 
 Have you tried booting of the install CD, see if it works when not booted 
 from the OS on the hard drive?
 If it works you could do an archive  install.
 
 On 24/06/2010, at 2:26 AM, Daniel Kerr wrote:
 
 
 Hi All
 
 I have an interesting one here, so looking for some ideas ;)
 (Long day,...brain half asleep,..etc)
 
 Have a client with a MacBookPro (2GHz/2GB RAM/80GB HDD) running 10.4.11 all
 OS updates.
 As they've said They aren't sure what they've done but for some reason
 during a program crash or restart something has happened to their trackpad
 button. It won't accept clicks. You can move the arrow around the screen
 you just can't click on anything.
 At first I thought easy,..Universal Access or Trackpad setting. But nope.
 
 They have a Bluetooth Mouse, so plugged this to use it. And strangely
 enough. Same thing. The mouse will move around the cursor on screen. It will
 right click,...but no left (single) click.
 
 I've gone through with them over the phone in a lengthy call (as they live
 in Port Hedland) the following:-
 Removed
 com.apple.systemprefernces.plist
 com.apple.universalaccess.plist
 com.apple.finder.plist
 (I think there was a couple more,..but now can't remember,..lol).
 Restarted numerous times.
 PRAM Zap
 Tried to run Disk Utility and Repair Permissions, but we can't get as far as
 clicking the Repair Permission button.
 (we managed to get the application open and select the drive..just no
 keyboard command to tell it to start repair...lol.
 
 Have checked Trackpad in System Preferences and all the correct things are
 ticked.
 Checked Universal Access and made sure that Mouse Keys was off, which it
 was. Also checked Sticky Keys, which was also off. (And checked the other
 settings versus what I have, and all matched).
 
 Googled through a few articles changing what I was searching for a few times
 to try modify the results. Got a couple of similar articles, one saying to
 repair permissions and it would fix it. Problem is,..we can't.
 
 I've suggested tomorrow if she can to beg, borrow or steal a USB mouse
 (rather then a Bluetooth one) and see what results with that. But I'm not
 holding my breath.
 
 Oh, and also tried to start up in Safe Boot Mode (shift key held down). But
 that didn't help either. Same thing,..no mouse click.
 
 So. I'm at a bit of a loss. Hoping someone may have some other solutions or
 ideas to try. Or maybe I'm looking for something completely different and
 it's actually an easy fix! :o)
 (And it's actually very difficult to control a computer when you can't use a
 click. You certainly have to remember all the keyboard commands again to
 do things).
 
 Oh, and Fn-5 or Fn-F5 didn't work as a Mouse click either.
 I think that was everything I tried. Brain in late mode, so I'm sure I'll
 remember something else after I post this. ;)
 
 Sorry for the long email. Just wanted to show I'd covered a few things so as
 to not waste too much time.
 
 Look forward to any suggestions ;O)
 (Short of a fix, she's thinking of posting the laptop back to me to work on
 before she comes back to Perth for a short visit)
 
 Thanks!!
 
 Kind Regards
 Daniel
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel @ macwizardry . com . au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Macintosh**
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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 Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
 
 
 
 
 
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Re: Keychain help please

2010-06-24 Thread Ronda Brown
Hi Laura,

The User ID=501 is you The Owner. Ownership in Mac OS X, and all flavours of 
Unix, is based on an account’s user identification number (UID) and
a group’s group identification number (GID), not on the user name and group 
name you see in the Info window or other folder listings. 
Those names are for our convenience; the computer cares only about the numeric 
identifiers.

Don't change Access Control!

Laura, you need to know the password for your Mail Account … do you know it?
It is the password you have entered when you setup your email account.
 Mail  Preferences  Accounts - iiNet POP - Account Information - Incoming 
Mail Server: mail.iinet.com.au   Password: ……..

If you know your mail account password (as my following instructions are going 
to delete it from your Keychain login)
1. Quit Mail

2. Choose Keychain Access  Keychain First Aid. 

3.Click the Repair radio button, enter your administrator password, and click 
Start.

Then open Mail,  if Mail still asks for the Mail account password.

1. Return to Keychain Access, select your Login Keychain

2. Locate your mail server in the list (mail.iinet.com.au), select it, and 
click Delete. 

The next time you check your email, you’ll be prompted for your password; enter 
it, select Remember This Password in My Keychain, and click OK.

Cheers,
Ronni

On 24/06/2010, at 2:00 PM, el...@iinet.net.au wrote:

 
 Hi Ronni
 
 Yes that is correct, I used my normal login password for the verification but 
 if I use it when asked for 
 loginkeychain password I get the message that the password is invalid.
 
 In Access Control I tried deselecting confirm before allowing access and 
 instead chose allow all applications 
 to access this item so that access to Mail is not restricted. If I then 
 select save changes I am again asked for 
 the password, and again when I enter my normal login password I am told it is 
 invalid.
 
 I don't know what the (user ID=501) means, it's not something I recognise.
 
 This is the result of the verification.
 
 Regards
 Laura
 
 Verification started
 Checking keychain configuration for eljay (user ID=501)
 Home directory is /Users/eljay
 Checked login keychain
 Checked default keychain
 Checked keychain search list
 Checked contents of ~/Library/Keychains/login.keychain
 Checked contents of ~/Library/Keychains/Microsoft_Intermediate_Certificates
 No problems found
 Verification completed
 
 
 On Thu Jun 24 13:41 , Ronda Brown ro...@mac.com sent:
 
 
 Hi Laura,
 
 You say below that you did 'Verify' your login keychain … You had to type in 
 your Administrator(User Account) 
 password to allow you to do that?
 
 If you never set a different password for your Keychain 'login', the 
 password is your Administrator password.
 
 Cheers,
 Ronni
 
 On 24/06/2010, at 1:21 PM, el...@iinet.net.au wrote:
 
 
 Hi Ronni
 
 Thanks for that but still no joy. I've followed the steps you mention but 
 when I select show password I am 
 asked for my keychain login password. The only password I know is my main 
 login password and when I 
 insert 
 that I get a message saying it is invalid. Is there a separate admin 
 password?
 
 I did the verify process and no problems were found.
 
 All I had done was open Keychain Access, looked at what was there, decided 
 I did not understand it and left 
 the 
 site, so still can't work out what has caused the problem.
 
 Kind regards
 Laura
 
 On Thu Jun 24 12:35 , Ronda Brown ro...@mac.com sent:
 
 
 On 24/06/2010, at 11:46 AM, Laura Webb wrote:
 Hi Ronni
 
 When you recently responded to a query and indicated how you use Keychain 
 I decided I should have a 
 look at 
 whether I should be doing likewise. I didn't get very far, was not sure 
 what to do so just left it alone.
 
 At least that's what I thought I had done but now I am locked out of Mail 
 and am constantly asked for a 
 password. The only password I know to use is my Login password which is not 
 accepted. I've tried clicking 
 on 
 the closed padlock but that has no effect. I've followed the steps in Mail 
 Help but still cannot get anywhere.
 
 Please can you tell me what I have done to cause this problem. The only 
 way I can access Mail is to go 
 through 
 my ISP and webmail.
 
 Kind regards
 Laura
 
 MacBook 10.6.4
 
 Hi Laura,
 Without knowing exactly what you did in your Login Keychain, it is very 
 difficult to advise you.A couple of 
 things to try:
 A)1. Open Keychain Access:
 2. Click 'Login' (under Keychains in the left column)
 3. Then in the right column, scroll down to you find an entry for your 
 Mail account.It will be something like 
 'mail.iinet.com.au'
 4. double click on the icon beside it
 5. select 'show password'
 6. Type in your admin passwordKeychain will then show you your Mail 
 Account password.
 
 B). See if you can verify your Keychain.
 Open Keychain Access, located in the Utilities folder in the Applications 
 folder.
 
 1.. Open Keychain Access
 
 2.. Choose Keychain Access  Keychain First Aid.
 

Re: Keychain help please

2010-06-24 Thread Daniel Kerr
Hi Laura

You can also try some of the generic ones used for the admin password in 
Keychain. These are apple or password or (nothing. Just leave it blank and 
click ok). 
Try those and cross fingers :)

Kind regards
Daniel

Sent from my iPhone

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email:  dan...@macwizardry.com.au
Web:http://www.macwizardry.com.au


**For Everything Macintosh**

On 24/06/2010, at 2:35 PM, Ronda Brown ro...@mac.com wrote:

 Hi Laura,
 
 The User ID=501 is you The Owner. Ownership in Mac OS X, and all flavours of 
 Unix, is based on an account’s user identification number (UID) and
 a group’s group identification number (GID), not on the user name and group 
 name you see in the Info window or other folder listings. 
 Those names are for our convenience; the computer cares only about the 
 numeric identifiers.
 
 Don't change Access Control!
 
 Laura, you need to know the password for your Mail Account … do you know it?
 It is the password you have entered when you setup your email account.
  Mail  Preferences  Accounts - iiNet POP - Account Information - Incoming 
 Mail Server: mail.iinet.com.au   Password: ……..
 
 If you know your mail account password (as my following instructions are 
 going to delete it from your Keychain login)
 1. Quit Mail
 
 2. Choose Keychain Access  Keychain First Aid. 
 
 3.Click the Repair radio button, enter your administrator password, and click 
 Start.
 
 Then open Mail,  if Mail still asks for the Mail account password.
 
 1. Return to Keychain Access, select your Login Keychain
 
 2. Locate your mail server in the list (mail.iinet.com.au), select it, and 
 click Delete. 
 
 The next time you check your email, you’ll be prompted for your password; 
 enter it, select Remember This Password in My Keychain, and click OK.
 
 Cheers,
 Ronni
 
 On 24/06/2010, at 2:00 PM, el...@iinet.net.au wrote:
 
 
 Hi Ronni
 
 Yes that is correct, I used my normal login password for the verification 
 but if I use it when asked for 
 loginkeychain password I get the message that the password is invalid.
 
 In Access Control I tried deselecting confirm before allowing access and 
 instead chose allow all applications 
 to access this item so that access to Mail is not restricted. If I then 
 select save changes I am again asked for 
 the password, and again when I enter my normal login password I am told it 
 is invalid.
 
 I don't know what the (user ID=501) means, it's not something I recognise.
 
 This is the result of the verification.
 
 Regards
 Laura
 
 Verification started
 Checking keychain configuration for eljay (user ID=501)
 Home directory is /Users/eljay
 Checked login keychain
 Checked default keychain
 Checked keychain search list
 Checked contents of ~/Library/Keychains/login.keychain
 Checked contents of ~/Library/Keychains/Microsoft_Intermediate_Certificates
 No problems found
 Verification completed
 
 
 On Thu Jun 24 13:41 , Ronda Brown ro...@mac.com sent:
 
 
 Hi Laura,
 
 You say below that you did 'Verify' your login keychain … You had to type 
 in your Administrator(User Account) 
 password to allow you to do that?
 
 If you never set a different password for your Keychain 'login', the 
 password is your Administrator password.
 
 Cheers,
 Ronni
 
 On 24/06/2010, at 1:21 PM, el...@iinet.net.au wrote:
 
 
 Hi Ronni
 
 Thanks for that but still no joy. I've followed the steps you mention but 
 when I select show password I am 
 asked for my keychain login password. The only password I know is my main 
 login password and when I 
 insert 
 that I get a message saying it is invalid. Is there a separate admin 
 password?
 
 I did the verify process and no problems were found.
 
 All I had done was open Keychain Access, looked at what was there, decided 
 I did not understand it and left 
 the 
 site, so still can't work out what has caused the problem.
 
 Kind regards
 Laura
 
 On Thu Jun 24 12:35 , Ronda Brown ro...@mac.com sent:
 
 
 On 24/06/2010, at 11:46 AM, Laura Webb wrote:
 Hi Ronni
 
 When you recently responded to a query and indicated how you use Keychain 
 I decided I should have a 
 look at 
 whether I should be doing likewise. I didn't get very far, was not sure 
 what to do so just left it alone.
 
 At least that's what I thought I had done but now I am locked out of Mail 
 and am constantly asked for a 
 password. The only password I know to use is my Login password which is 
 not accepted. I've tried clicking 
 on 
 the closed padlock but that has no effect. I've followed the steps in Mail 
 Help but still cannot get anywhere.
 
 Please can you tell me what I have done to cause this problem. The only 
 way I can access Mail is to go 
 through 
 my ISP and webmail.
 
 Kind regards
 Laura
 
 MacBook 10.6.4
 
 Hi Laura,
 Without knowing exactly what you did in your Login Keychain, it is very 
 difficult to advise you.A couple of 
 things to try:
 A)1. Open Keychain Access:
 2. Click 'Login' (under Keychains in the left column)

Re: Keychain help please

2010-06-24 Thread el...@iinet.net.au

Hi Ronni

Sorry but I don't know the password for my mail account. It was set up four 
years ago. I could assume it's the 
same as my login password but no guarantee, so not sure if I should still go 
ahead with your latest suggestion. 

I feel rather stupid about all this given that I'm not conscious of what I did 
to cause the problem!!

Regards
Laura

On Thu Jun 24 14:35 , Ronda Brown ro...@mac.com sent:

Hi Laura,
The User ID=501 is you The Owner. Ownership in Mac OS X, and all flavours of 
Unix, is based on an account’s 
user identification number (UID) anda group’s group identification number 
(GID), not on the user name and 
group name you see in the Info window or other folder listings. Those names are 
for our convenience; the 
computer cares only about the numeric identifiers.
Don't change Access Control!
Laura, you need to know the password for your Mail Account … do you know it?It 
is the password you have 
entered when you setup your email account. Mail  Preferences  Accounts - 
iiNet POP - Account Information - 
Incoming Mail Server: mail.iinet.com.au   Password: ……..
If you know your mail account password (as my following instructions are going 
to delete it from your Keychain 
login)1. Quit Mail
2. Choose Keychain Access  Keychain First Aid. 

3.Click the Repair radio button, enter your administrator password, and click 
Start.

Then open Mail,  if Mail still asks for the Mail account password.
1. Return to Keychain Access, select your Login Keychain
2. Locate your mail server in the list (mail.iinet.com.au), select it, and 
click Delete. 

The next time you check your email, you’ll be prompted for your password; 
enter it, select Remember This 
Password in My Keychain, and click OK.

Cheers,Ronni

On 24/06/2010, at 2:00 PM, el...@iinet.net.au wrote:
Hi Ronni

Yes that is correct, I used my normal login password for the verification but 
if I use it when asked for 
loginkeychain password I get the message that the password is invalid.

In Access Control I tried deselecting confirm before allowing access and 
instead chose allow all applications 
to access this item so that access to Mail is not restricted. If I then 
select save changes I am again asked for 
the password, and again when I enter my normal login password I am told it is 
invalid.

I don't know what the (user ID=501) means, it's not something I recognise.

This is the result of the verification.

Regards
Laura

Verification started
Checking keychain configuration for eljay (user ID=501)
Home directory is /Users/eljay
Checked login keychain
Checked default keychain
Checked keychain search list
Checked contents of ~/Library/Keychains/login.keychain
Checked contents of ~/Library/Keychains/Microsoft_Intermediate_Certificates
No problems found
Verification completed


On Thu Jun 24 13:41 , Ronda Brown ro...@mac.com sent:


Hi Laura,

You say below that you did 'Verify' your login keychain … You had to type in 
your Administrator(User Account) 
password to allow you to do that?

If you never set a different password for your Keychain 'login', the password 
is your Administrator password.

Cheers,
Ronni

On 24/06/2010, at 1:21 PM, el...@iinet.net.au wrote:


Hi Ronni

Thanks for that but still no joy. I've followed the steps you mention but when 
I select show password I am 
asked for my keychain login password. The only password I know is my main 
login password and when I 
insert 
that I get a message saying it is invalid. Is there a separate admin password?

I did the verify process and no problems were found.

All I had done was open Keychain Access, looked at what was there, decided I 
did not understand it and left 
the 
site, so still can't work out what has caused the problem.

Kind regards
Laura

On Thu Jun 24 12:35 , Ronda Brown ro...@mac.com sent:


On 24/06/2010, at 11:46 AM, Laura Webb wrote:
Hi Ronni

When you recently responded to a query and indicated how you use Keychain I 
decided I should have a 
look at 
whether I should be doing likewise. I didn't get very far, was not sure what 
to do so just left it alone.

At least that's what I thought I had done but now I am locked out of Mail and 
am constantly asked for a 
password. The only password I know to use is my Login password which is not 
accepted. I've tried clicking 
on 
the closed padlock but that has no effect. I've followed the steps in Mail 
Help but still cannot get anywhere.

Please can you tell me what I have done to cause this problem. The only way I 
can access Mail is to go 
through 
my ISP and webmail.

Kind regards
Laura

MacBook 10.6.4

Hi Laura,
Without knowing exactly what you did in your Login Keychain, it is very 
difficult to advise you.A couple of 
things to try:
A)1. Open Keychain Access:
2. Click 'Login' (under Keychains in the left column)
3. Then in the right column, scroll down to you find an entry for your Mail 
account.It will be something like 
'mail.iinet.com.au'
4. double click on the icon beside it
5. select 'show password'
6. 

Re: Keychain help please

2010-06-24 Thread Rob Findlay
The only problem with this is it sounds like the keychain has been locked so it 
will ask for a password to store the password.
Depending on how many other items are in the keychain I would probably just 
trash the keychain from ~/Library/Keychains then launch  Safari and when it 
says there is no keychain environment choose reset, enter your login password 
and create a new blank keychain which will have the same password as the login 
password.
Of course this gets more problematic if there are other items in the old 
keychain that you don't know the password for.

On 24/06/2010, at 2:35 PM, Ronda Brown wrote:

 Hi Laura,
 
 The User ID=501 is you The Owner. Ownership in Mac OS X, and all flavours of 
 Unix, is based on an account’s user identification number (UID) and
 a group’s group identification number (GID), not on the user name and group 
 name you see in the Info window or other folder listings. 
 Those names are for our convenience; the computer cares only about the 
 numeric identifiers.
 
 Don't change Access Control!
 
 Laura, you need to know the password for your Mail Account … do you know it?
 It is the password you have entered when you setup your email account.
  Mail  Preferences  Accounts - iiNet POP - Account Information - Incoming 
 Mail Server: mail.iinet.com.au   Password: ……..
 
 If you know your mail account password (as my following instructions are 
 going to delete it from your Keychain login)
 1. Quit Mail
 
 2. Choose Keychain Access  Keychain First Aid. 
 
 3.Click the Repair radio button, enter your administrator password, and click 
 Start.
 
 Then open Mail,  if Mail still asks for the Mail account password.
 
 1. Return to Keychain Access, select your Login Keychain
 
 2. Locate your mail server in the list (mail.iinet.com.au), select it, and 
 click Delete. 
 
 The next time you check your email, you’ll be prompted for your password; 
 enter it, select Remember This Password in My Keychain, and click OK.
 
 Cheers,
 Ronni
 
 On 24/06/2010, at 2:00 PM, el...@iinet.net.au wrote:
 
 
 Hi Ronni
 
 Yes that is correct, I used my normal login password for the verification 
 but if I use it when asked for 
 loginkeychain password I get the message that the password is invalid.
 
 In Access Control I tried deselecting confirm before allowing access and 
 instead chose allow all applications 
 to access this item so that access to Mail is not restricted. If I then 
 select save changes I am again asked for 
 the password, and again when I enter my normal login password I am told it 
 is invalid.
 
 I don't know what the (user ID=501) means, it's not something I recognise.
 
 This is the result of the verification.
 
 Regards
 Laura
 
 Verification started
 Checking keychain configuration for eljay (user ID=501)
 Home directory is /Users/eljay
 Checked login keychain
 Checked default keychain
 Checked keychain search list
 Checked contents of ~/Library/Keychains/login.keychain
 Checked contents of ~/Library/Keychains/Microsoft_Intermediate_Certificates
 No problems found
 Verification completed
 
 
 On Thu Jun 24 13:41 , Ronda Brown ro...@mac.com sent:
 
 
 Hi Laura,
 
 You say below that you did 'Verify' your login keychain … You had to type 
 in your Administrator(User Account) 
 password to allow you to do that?
 
 If you never set a different password for your Keychain 'login', the 
 password is your Administrator password.
 
 Cheers,
 Ronni
 
 On 24/06/2010, at 1:21 PM, el...@iinet.net.au wrote:
 
 
 Hi Ronni
 
 Thanks for that but still no joy. I've followed the steps you mention but 
 when I select show password I am 
 asked for my keychain login password. The only password I know is my main 
 login password and when I 
 insert 
 that I get a message saying it is invalid. Is there a separate admin 
 password?
 
 I did the verify process and no problems were found.
 
 All I had done was open Keychain Access, looked at what was there, decided 
 I did not understand it and left 
 the 
 site, so still can't work out what has caused the problem.
 
 Kind regards
 Laura
 
 On Thu Jun 24 12:35 , Ronda Brown ro...@mac.com sent:
 
 
 On 24/06/2010, at 11:46 AM, Laura Webb wrote:
 Hi Ronni
 
 When you recently responded to a query and indicated how you use Keychain 
 I decided I should have a 
 look at 
 whether I should be doing likewise. I didn't get very far, was not sure 
 what to do so just left it alone.
 
 At least that's what I thought I had done but now I am locked out of Mail 
 and am constantly asked for a 
 password. The only password I know to use is my Login password which is 
 not accepted. I've tried clicking 
 on 
 the closed padlock but that has no effect. I've followed the steps in Mail 
 Help but still cannot get anywhere.
 
 Please can you tell me what I have done to cause this problem. The only 
 way I can access Mail is to go 
 through 
 my ISP and webmail.
 
 Kind regards
 Laura
 
 MacBook 10.6.4
 
 Hi Laura,
 Without knowing exactly what you did in your 

Re: Keychain help please

2010-06-24 Thread Ronda Brown

Hi Laura,

NO, the email account's password is NOT your Login (Administrator) Password.
It is the password you would have given iiNet when you signed up  setup your 
Account with them.
What password are you using to access your iiNet webmail? 

Do you have a copy of your iiNet Account settings / contract?
If not, you can retrieve your 'forgotten Password by going here:
https://toolbox.iinet.net.au/cgi-bin/playpen/9pointidcheck.cgi?toolbox=1

You require your full email address that is used by the service that you have 
forgotten your password for, along with a secondary piece of information (a 
valid invoice number, or the credit card number you use to make payments for 
this service).

Cheers,
Ronni

On 24/06/2010, at 2:54 PM, el...@iinet.net.au wrote:

 
 Hi Ronni
 
 Sorry but I don't know the password for my mail account. It was set up four 
 years ago. I could assume it's the 
 same as my login password but no guarantee, so not sure if I should still go 
 ahead with your latest suggestion. 
 
 I feel rather stupid about all this given that I'm not conscious of what I 
 did to cause the problem!!
 
 Regards
 Laura
 
 On Thu Jun 24 14:35 , Ronda Brown ro...@mac.com sent:
 
 Hi Laura,
 The User ID=501 is you The Owner. Ownership in Mac OS X, and all flavours of 
 Unix, is based on an account’s 
 user identification number (UID) anda group’s group identification number 
 (GID), not on the user name and 
 group name you see in the Info window or other folder listings. Those names 
 are for our convenience; the 
 computer cares only about the numeric identifiers.
 Don't change Access Control!
 Laura, you need to know the password for your Mail Account … do you know 
 it?It is the password you have 
 entered when you setup your email account. Mail  Preferences  Accounts - 
 iiNet POP - Account Information - 
 Incoming Mail Server: mail.iinet.com.au   Password: ……..
 If you know your mail account password (as my following instructions are 
 going to delete it from your Keychain 
 login)1. Quit Mail
 2. Choose Keychain Access  Keychain First Aid. 
 
 3.Click the Repair radio button, enter your administrator password, and 
 click Start.
 
 Then open Mail,  if Mail still asks for the Mail account password.
 1. Return to Keychain Access, select your Login Keychain
 2. Locate your mail server in the list (mail.iinet.com.au), select it, and 
 click Delete. 
 
 The next time you check your email, you’ll be prompted for your password; 
 enter it, select Remember This 
 Password in My Keychain, and click OK.
 
 Cheers,Ronni
 
 On 24/06/2010, at 2:00 PM, el...@iinet.net.au wrote:
 Hi Ronni
 
 Yes that is correct, I used my normal login password for the verification 
 but if I use it when asked for 
 loginkeychain password I get the message that the password is invalid.
 
 In Access Control I tried deselecting confirm before allowing access and 
 instead chose allow all applications 
 to access this item so that access to Mail is not restricted. If I then 
 select save changes I am again asked for 
 the password, and again when I enter my normal login password I am told it 
 is invalid.
 
 I don't know what the (user ID=501) means, it's not something I recognise.
 
 This is the result of the verification.
 
 Regards
 Laura
 
 Verification started
 Checking keychain configuration for eljay (user ID=501)
 Home directory is /Users/eljay
 Checked login keychain
 Checked default keychain
 Checked keychain search list
 Checked contents of ~/Library/Keychains/login.keychain
 Checked contents of ~/Library/Keychains/Microsoft_Intermediate_Certificates
 No problems found
 Verification completed
 
 
 On Thu Jun 24 13:41 , Ronda Brown ro...@mac.com sent:
 
 
 Hi Laura,
 
 You say below that you did 'Verify' your login keychain … You had to type in 
 your Administrator(User Account) 
 password to allow you to do that?
 
 If you never set a different password for your Keychain 'login', the 
 password is your Administrator password.
 
 Cheers,
 Ronni
 
 On 24/06/2010, at 1:21 PM, el...@iinet.net.au wrote:
 
 
 Hi Ronni
 
 Thanks for that but still no joy. I've followed the steps you mention but 
 when I select show password I am 
 asked for my keychain login password. The only password I know is my main 
 login password and when I 
 insert 
 that I get a message saying it is invalid. Is there a separate admin 
 password?
 
 I did the verify process and no problems were found.
 
 All I had done was open Keychain Access, looked at what was there, decided I 
 did not understand it and left 
 the 
 site, so still can't work out what has caused the problem.
 
 Kind regards
 Laura
 
 On Thu Jun 24 12:35 , Ronda Brown ro...@mac.com sent:
 
 
 On 24/06/2010, at 11:46 AM, Laura Webb wrote:
 Hi Ronni
 
 When you recently responded to a query and indicated how you use Keychain I 
 decided I should have a 
 look at 
 whether I should be doing likewise. I didn't get very far, was not sure what 
 to do so just left it alone.
 
 At least that's 

Re: Keychain help please

2010-06-24 Thread Ronda Brown

Hi Again Laura, I thought I better say Don't type your Password in your reply 
email, I only meant for you check what password you are using in iiNet 
Webmail, as it probably is the same as in your Mail Account in Apple Mail.

Hi Laura,

NO, the email account's password is NOT your Login (Administrator) Password.
It is the password you would have given iiNet when you signed up  setup your 
Account with them.
What password are you using to access your iiNet webmail? 

Do you have a copy of your iiNet Account settings / contract?
If not, you can retrieve your 'forgotten Password by going here:
https://toolbox.iinet.net.au/cgi-bin/playpen/9pointidcheck.cgi?toolbox=1

You require your full email address that is used by the service that you have 
forgotten your password for, along with a secondary piece of information (a 
valid invoice number, or the credit card number you use to make payments for 
this service).

Cheers,
Ronni

On 24/06/2010, at 2:54 PM, el...@iinet.net.au wrote:

 
 Hi Ronni
 
 Sorry but I don't know the password for my mail account. It was set up four 
 years ago. I could assume it's the 
 same as my login password but no guarantee, so not sure if I should still go 
 ahead with your latest suggestion. 
 
 I feel rather stupid about all this given that I'm not conscious of what I 
 did to cause the problem!!
 
 Regards
 Laura
 
 On Thu Jun 24 14:35 , Ronda Brown ro...@mac.com sent:
 
 Hi Laura,
 The User ID=501 is you The Owner. Ownership in Mac OS X, and all flavours of 
 Unix, is based on an account’s 
 user identification number (UID) anda group’s group identification number 
 (GID), not on the user name and 
 group name you see in the Info window or other folder listings. Those names 
 are for our convenience; the 
 computer cares only about the numeric identifiers.
 Don't change Access Control!
 Laura, you need to know the password for your Mail Account … do you know 
 it?It is the password you have 
 entered when you setup your email account. Mail  Preferences  Accounts - 
 iiNet POP - Account Information - 
 Incoming Mail Server: mail.iinet.com.au   Password: ……..
 If you know your mail account password (as my following instructions are 
 going to delete it from your Keychain 
 login)1. Quit Mail
 2. Choose Keychain Access  Keychain First Aid. 
 
 3.Click the Repair radio button, enter your administrator password, and 
 click Start.
 
 Then open Mail,  if Mail still asks for the Mail account password.
 1. Return to Keychain Access, select your Login Keychain
 2. Locate your mail server in the list (mail.iinet.com.au), select it, and 
 click Delete. 
 
 The next time you check your email, you’ll be prompted for your password; 
 enter it, select Remember This 
 Password in My Keychain, and click OK.
 
 Cheers,Ronni
 
 On 24/06/2010, at 2:00 PM, el...@iinet.net.au wrote:
 Hi Ronni
 
 Yes that is correct, I used my normal login password for the verification 
 but if I use it when asked for 
 loginkeychain password I get the message that the password is invalid.
 
 In Access Control I tried deselecting confirm before allowing access and 
 instead chose allow all applications 
 to access this item so that access to Mail is not restricted. If I then 
 select save changes I am again asked for 
 the password, and again when I enter my normal login password I am told it 
 is invalid.
 
 I don't know what the (user ID=501) means, it's not something I recognise.
 
 This is the result of the verification.
 
 Regards
 Laura
 
 Verification started
 Checking keychain configuration for eljay (user ID=501)
 Home directory is /Users/eljay
 Checked login keychain
 Checked default keychain
 Checked keychain search list
 Checked contents of ~/Library/Keychains/login.keychain
 Checked contents of ~/Library/Keychains/Microsoft_Intermediate_Certificates
 No problems found
 Verification completed
 
 
 On Thu Jun 24 13:41 , Ronda Brown ro...@mac.com sent:
 
 
 Hi Laura,
 
 You say below that you did 'Verify' your login keychain … You had to type in 
 your Administrator(User Account) 
 password to allow you to do that?
 
 If you never set a different password for your Keychain 'login', the 
 password is your Administrator password.
 
 Cheers,
 Ronni
 
 On 24/06/2010, at 1:21 PM, el...@iinet.net.au wrote:
 
 
 Hi Ronni
 
 Thanks for that but still no joy. I've followed the steps you mention but 
 when I select show password I am 
 asked for my keychain login password. The only password I know is my main 
 login password and when I 
 insert 
 that I get a message saying it is invalid. Is there a separate admin 
 password?
 
 I did the verify process and no problems were found.
 
 All I had done was open Keychain Access, looked at what was there, decided I 
 did not understand it and left 
 the 
 site, so still can't work out what has caused the problem.
 
 Kind regards
 Laura
 
 On Thu Jun 24 12:35 , Ronda Brown ro...@mac.com sent:
 
 
 On 24/06/2010, at 11:46 AM, Laura Webb wrote:
 Hi Ronni
 
 When you recently 

Re: Keychain help please

2010-06-24 Thread el...@iinet.net.au

Hi Ronni

I know the password I use when accessing webmail. I tried the on line contact 
with iinet but there is a problem 
somewhere there. I've phoned and am now waiting for a call back from them. 

Regards
Laura

On Thu Jun 24 15:17 , Ronda Brown ro...@mac.com sent:


Hi Laura,

NO, the email account's password is NOT your Login (Administrator) Password.
It is the password you would have given iiNet when you signed up  setup your 
Account with them.
What password are you using to access your iiNet webmail? 

Do you have a copy of your iiNet Account settings / contract?
If not, you can retrieve your 'forgotten Password by going here:
https://toolbox.iinet.net.au/cgi-bin/playpen/9pointidcheck.cgi\?toolbox=1

You require your full email address that is used by the service that you have 
forgotten your password for, along 
with a secondary piece of information (a valid invoice number, or the credit 
card number you use to make 
payments for this service).

Cheers,
Ronni

On 24/06/2010, at 2:54 PM, el...@iinet.net.au wrote:

 
 Hi Ronni
 
 Sorry but I don't know the password for my mail account. It was set up four 
 years ago. I could assume it's 
the 
 same as my login password but no guarantee, so not sure if I should still go 
 ahead with your latest 
suggestion. 
 
 I feel rather stupid about all this given that I'm not conscious of what I 
 did to cause the problem!!
 
 Regards
 Laura
 
 On Thu Jun 24 14:35 , Ronda Brown ro...@mac.com sent:
 
 Hi Laura,
 The User ID=501 is you The Owner. Ownership in Mac OS X, and all flavours 
 of Unix, is based on an 
account’s 
 user identification number (UID) anda group’s group identification number 
 (GID), not on the user name and 
 group name you see in the Info window or other folder listings. Those names 
 are for our convenience; the 
 computer cares only about the numeric identifiers.
 Don't change Access Control!
 Laura, you need to know the password for your Mail Account … do you know 
 it?It is the password you have 
 entered when you setup your email account. Mail  Preferences  Accounts - 
 iiNet POP - Account 
Information - 
 Incoming Mail Server: mail.iinet.com.au   Password: ……..
 If you know your mail account password (as my following instructions are 
 going to delete it from your 
Keychain 
 login)1. Quit Mail
 2. Choose Keychain Access  Keychain First Aid. 
 
 3.Click the Repair radio button, enter your administrator password, and 
 click Start.
 
 Then open Mail,  if Mail still asks for the Mail account password.
 1. Return to Keychain Access, select your Login Keychain
 2. Locate your mail server in the list (mail.iinet.com.au), select it, and 
 click Delete. 
 
 The next time you check your email, you’ll be prompted for your password; 
 enter it, select Remember This 
 Password in My Keychain, and click OK.
 
 Cheers,Ronni
 
 On 24/06/2010, at 2:00 PM, el...@iinet.net.au wrote:
 Hi Ronni
 
 Yes that is correct, I used my normal login password for the verification 
 but if I use it when asked for 
 loginkeychain password I get the message that the password is invalid.
 
 In Access Control I tried deselecting confirm before allowing access 
 and instead chose allow all 
applications 
 to access this item so that access to Mail is not restricted. If I then 
 select save changes I am again asked 
for 
 the password, and again when I enter my normal login password I am told it 
 is invalid.
 
 I don't know what the (user ID=501) means, it's not something I recognise.
 
 This is the result of the verification.
 
 Regards
 Laura
 
 Verification started
 Checking keychain configuration for eljay (user ID=501)
 Home directory is /Users/eljay
 Checked login keychain
 Checked default keychain
 Checked keychain search list
 Checked contents of ~/Library/Keychains/login.keychain
 Checked contents of ~/Library/Keychains/Microsoft_Intermediate_Certificates
 No problems found
 Verification completed
 
 
 On Thu Jun 24 13:41 , Ronda Brown ro...@mac.com sent:
 
 
 Hi Laura,
 
 You say below that you did 'Verify' your login keychain … You had to type 
 in your Administrator(User 
Account) 
 password to allow you to do that?
 
 If you never set a different password for your Keychain 'login', the 
 password is your Administrator 
password.
 
 Cheers,
 Ronni
 
 On 24/06/2010, at 1:21 PM, el...@iinet.net.au wrote:
 
 
 Hi Ronni
 
 Thanks for that but still no joy. I've followed the steps you mention but 
 when I select show password I am 
 asked for my keychain login password. The only password I know is my main 
 login password and when I 
 insert 
 that I get a message saying it is invalid. Is there a separate admin 
 password?
 
 I did the verify process and no problems were found.
 
 All I had done was open Keychain Access, looked at what was there, decided 
 I did not understand it and 
left 
 the 
 site, so still can't work out what has caused the problem.
 
 Kind regards
 Laura
 
 On Thu Jun 24 12:35 , Ronda Brown ro...@mac.com sent:
 
 
 On 24/06/2010, at 

Re: Keychain help please

2010-06-24 Thread Ronda Brown

Try the password you use for Webmail when Mail asks for the password.

Cheers,
Ronni

On 24/06/2010, at 3:36 PM, el...@iinet.net.au wrote:

 
 Hi Ronni
 
 I know the password I use when accessing webmail. I tried the on line contact 
 with iinet but there is a problem 
 somewhere there. I've phoned and am now waiting for a call back from them. 
 
 Regards
 Laura
 
 On Thu Jun 24 15:17 , Ronda Brown ro...@mac.com sent:
 
 
 Hi Laura,
 
 NO, the email account's password is NOT your Login (Administrator) Password.
 It is the password you would have given iiNet when you signed up  setup 
 your Account with them.
 What password are you using to access your iiNet webmail? 
 
 Do you have a copy of your iiNet Account settings / contract?
 If not, you can retrieve your 'forgotten Password by going here:
 https://toolbox.iinet.net.au/cgi-bin/playpen/9pointidcheck.cgi\?toolbox=1
 
 You require your full email address that is used by the service that you 
 have forgotten your password for, along 
 with a secondary piece of information (a valid invoice number, or the credit 
 card number you use to make 
 payments for this service).
 
 Cheers,
 Ronni
 
 On 24/06/2010, at 2:54 PM, el...@iinet.net.au wrote:
 
 
 Hi Ronni
 
 Sorry but I don't know the password for my mail account. It was set up four 
 years ago. I could assume it's 
 the 
 same as my login password but no guarantee, so not sure if I should still 
 go ahead with your latest 
 suggestion. 
 
 I feel rather stupid about all this given that I'm not conscious of what I 
 did to cause the problem!!
 
 Regards
 Laura
 
 On Thu Jun 24 14:35 , Ronda Brown ro...@mac.com sent:
 
 Hi Laura,
 The User ID=501 is you The Owner. Ownership in Mac OS X, and all flavours 
 of Unix, is based on an 
 account’s 
 user identification number (UID) anda group’s group identification number 
 (GID), not on the user name and 
 group name you see in the Info window or other folder listings. Those names 
 are for our convenience; the 
 computer cares only about the numeric identifiers.
 Don't change Access Control!
 Laura, you need to know the password for your Mail Account … do you know 
 it?It is the password you have 
 entered when you setup your email account. Mail  Preferences  Accounts - 
 iiNet POP - Account 
 Information - 
 Incoming Mail Server: mail.iinet.com.au   Password: ……..
 If you know your mail account password (as my following instructions are 
 going to delete it from your 
 Keychain 
 login)1. Quit Mail
 2. Choose Keychain Access  Keychain First Aid. 
 
 3.Click the Repair radio button, enter your administrator password, and 
 click Start.
 
 Then open Mail,  if Mail still asks for the Mail account password.
 1. Return to Keychain Access, select your Login Keychain
 2. Locate your mail server in the list (mail.iinet.com.au), select it, and 
 click Delete. 
 
 The next time you check your email, you’ll be prompted for your password; 
 enter it, select Remember This 
 Password in My Keychain, and click OK.
 
 Cheers,Ronni
 
 On 24/06/2010, at 2:00 PM, el...@iinet.net.au wrote:
 Hi Ronni
 
 Yes that is correct, I used my normal login password for the verification 
 but if I use it when asked for 
 loginkeychain password I get the message that the password is invalid.
 
 In Access Control I tried deselecting confirm before allowing access 
 and instead chose allow all 
 applications 
 to access this item so that access to Mail is not restricted. If I then 
 select save changes I am again asked 
 for 
 the password, and again when I enter my normal login password I am told it 
 is invalid.
 
 I don't know what the (user ID=501) means, it's not something I recognise.
 
 This is the result of the verification.
 
 Regards
 Laura
 
 Verification started
 Checking keychain configuration for eljay (user ID=501)
 Home directory is /Users/eljay
 Checked login keychain
 Checked default keychain
 Checked keychain search list
 Checked contents of ~/Library/Keychains/login.keychain
 Checked contents of ~/Library/Keychains/Microsoft_Intermediate_Certificates
 No problems found
 Verification completed
 
 
 On Thu Jun 24 13:41 , Ronda Brown ro...@mac.com sent:
 
 
 Hi Laura,
 
 You say below that you did 'Verify' your login keychain … You had to type 
 in your Administrator(User 
 Account) 
 password to allow you to do that?
 
 If you never set a different password for your Keychain 'login', the 
 password is your Administrator 
 password.
 
 Cheers,
 Ronni
 
 On 24/06/2010, at 1:21 PM, el...@iinet.net.au wrote:
 
 
 Hi Ronni
 
 Thanks for that but still no joy. I've followed the steps you mention but 
 when I select show password I am 
 asked for my keychain login password. The only password I know is my main 
 login password and when I 
 insert 
 that I get a message saying it is invalid. Is there a separate admin 
 password?
 
 I did the verify process and no problems were found.
 
 All I had done was open Keychain Access, looked at what was there, decided 
 I did not understand 

Re: Keychain help please

2010-06-24 Thread Laura Webb

Hi Ronni

It seems Keychain had nothing to do with the problem!! . iinet have fixed 
whatever the problem was. All  is now well and I can access Mail as always.

Until I know how to use Keychain I shall keep well away from it. My thanks also 
to Daniel and Rob for their suggestions.

My apologies for taking up your valuable time.

Many thanks
Kind regards
Laura

Once again, many thanks to you and sorry to have
On 24/06/2010, at 3:42 PM, Ronda Brown wrote:


Try the password you use for Webmail when Mail asks for the password.

Cheers,
Ronni

On 24/06/2010, at 3:36 PM, el...@iinet.net.au wrote:

 
 Hi Ronni
 
 I know the password I use when accessing webmail. I tried the on line contact 
 with iinet but there is a problem 
 somewhere there. I've phoned and am now waiting for a call back from them. 
 
 Regards
 Laura
 
 On Thu Jun 24 15:17 , Ronda Brown ro...@mac.com sent:
 
 
 Hi Laura,
 
 NO, the email account's password is NOT your Login (Administrator) Password.
 It is the password you would have given iiNet when you signed up  setup 
 your Account with them.
 What password are you using to access your iiNet webmail? 
 
 Do you have a copy of your iiNet Account settings / contract?
 If not, you can retrieve your 'forgotten Password by going here:
 https://toolbox.iinet.net.au/cgi-bin/playpen/9pointidcheck.cgi\?toolbox=1
 
 You require your full email address that is used by the service that you 
 have forgotten your password for, along 
 with a secondary piece of information (a valid invoice number, or the credit 
 card number you use to make 
 payments for this service).
 
 Cheers,
 Ronni
 
 On 24/06/2010, at 2:54 PM, el...@iinet.net.au wrote:
 
 
 Hi Ronni
 
 Sorry but I don't know the password for my mail account. It was set up four 
 years ago. I could assume it's 
 the 
 same as my login password but no guarantee, so not sure if I should still 
 go ahead with your latest 
 suggestion. 
 
 I feel rather stupid about all this given that I'm not conscious of what I 
 did to cause the problem!!
 
 Regards
 Laura
 
 On Thu Jun 24 14:35 , Ronda Brown ro...@mac.com sent:
 
 Hi Laura,
 The User ID=501 is you The Owner. Ownership in Mac OS X, and all flavours 
 of Unix, is based on an 
 account’s 
 user identification number (UID) anda group’s group identification number 
 (GID), not on the user name and 
 group name you see in the Info window or other folder listings. Those names 
 are for our convenience; the 
 computer cares only about the numeric identifiers.
 Don't change Access Control!
 Laura, you need to know the password for your Mail Account … do you know 
 it?It is the password you have 
 entered when you setup your email account. Mail  Preferences  Accounts - 
 iiNet POP - Account 
 Information - 
 Incoming Mail Server: mail.iinet.com.au   Password: ……..
 If you know your mail account password (as my following instructions are 
 going to delete it from your 
 Keychain 
 login)1. Quit Mail
 2. Choose Keychain Access  Keychain First Aid. 
 
 3.Click the Repair radio button, enter your administrator password, and 
 click Start.
 
 Then open Mail,  if Mail still asks for the Mail account password.
 1. Return to Keychain Access, select your Login Keychain
 2. Locate your mail server in the list (mail.iinet.com.au), select it, and 
 click Delete. 
 
 The next time you check your email, you’ll be prompted for your password; 
 enter it, select Remember This 
 Password in My Keychain, and click OK.
 
 Cheers,Ronni
 
 On 24/06/2010, at 2:00 PM, el...@iinet.net.au wrote:
 Hi Ronni
 
 Yes that is correct, I used my normal login password for the verification 
 but if I use it when asked for 
 loginkeychain password I get the message that the password is invalid.
 
 In Access Control I tried deselecting confirm before allowing access 
 and instead chose allow all 
 applications 
 to access this item so that access to Mail is not restricted. If I then 
 select save changes I am again asked 
 for 
 the password, and again when I enter my normal login password I am told it 
 is invalid.
 
 I don't know what the (user ID=501) means, it's not something I recognise.
 
 This is the result of the verification.
 
 Regards
 Laura
 
 Verification started
 Checking keychain configuration for eljay (user ID=501)
 Home directory is /Users/eljay
 Checked login keychain
 Checked default keychain
 Checked keychain search list
 Checked contents of ~/Library/Keychains/login.keychain
 Checked contents of ~/Library/Keychains/Microsoft_Intermediate_Certificates
 No problems found
 Verification completed
 
 
 On Thu Jun 24 13:41 , Ronda Brown ro...@mac.com sent:
 
 
 Hi Laura,
 
 You say below that you did 'Verify' your login keychain … You had to type 
 in your Administrator(User 
 Account) 
 password to allow you to do that?
 
 If you never set a different password for your Keychain 'login', the 
 password is your Administrator 
 password.
 
 Cheers,
 Ronni
 
 On 24/06/2010, at 1:21 PM, el...@iinet.net.au wrote:
 
 
 Hi Ronni
 
 

Re: Keychain help please

2010-06-24 Thread Ronda Brown

Hi Laura,

I hope you now have your iiNet Account details and password for your Mail 
Account for the next time something like this happens.

Cheers,
Ronni

On 24/06/2010, at 3:52 PM, Laura Webb wrote:

 
 Hi Ronni
 
 It seems Keychain had nothing to do with the problem!! . iinet have fixed 
 whatever the problem was. All  is now well and I can access Mail as always.
 
 Until I know how to use Keychain I shall keep well away from it. My thanks 
 also to Daniel and Rob for their suggestions.
 
 My apologies for taking up your valuable time.
 
 Many thanks
 Kind regards
 Laura
 
 Once again, many thanks to you and sorry to have
 On 24/06/2010, at 3:42 PM, Ronda Brown wrote:
 
 
 Try the password you use for Webmail when Mail asks for the password.
 
 Cheers,
 Ronni
 
 On 24/06/2010, at 3:36 PM, el...@iinet.net.au wrote:
 
 
 Hi Ronni
 
 I know the password I use when accessing webmail. I tried the on line 
 contact with iinet but there is a problem 
 somewhere there. I've phoned and am now waiting for a call back from them. 
 
 Regards
 Laura



-- The WA Macintosh User Group Mailing List --
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Re: Time Capsule

2010-06-24 Thread Jane Griffiths
Hi Jim

I've been using a 500GB Time Capsule since it was first released in early 2008.
It replaced my DLink router/modem and I use it to back up an iMac and a MacBook 
Pro.

My criticism is that it is not a combined router and modem, so you have to have 
a stand-alone modem as well as the Time Capsule router and it also only has 3 
ethernet ports.

It has performed flawlessly and I've used it to recover a few lost documents.
I also have a Canon printer/scanner connected to the USB port on the Time 
Capsule thereby making it available over the wireless network.

All in all, i'm very happy with my Time Capsule.

Cheers
Jane




On 24/06/2010, at 12:13 PM, Jim D wrote:

 Does anyone have have any experience or advice on the Timecapsule.
 
 http://www.apple.com/au/timecapsule/
 
 It appears to be the cat's pyjamas, yet on browsing the reviews/comments 
 (http://store.apple.com/au/reviews/MC343X/A?mco=MTcwNTU4MzQ) on the thing it 
 would appear to have a very dodgy power supply that dies after 12 months!
 
 I was close to purchase, and then read, wow, is this product really Apple?
 
 Cheers,
 
 Jim
 
 -- 
 Jim Duffield
 0405583977
 Skype:  oldozsapper



-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au



Re: Keychain help please

2010-06-24 Thread Neil Houghton

Hi Laura,

I've only just caught up with this thread so, firstly, good to hear you now
have mail working.

 Until I know how to use Keychain I shall keep well away from it.

I agree that it is best not to start changing things in Keychain unless you
know just what you are doing (and why). However, it sounds like you have
passwords in Keychain that you have now forgotten (you are probably not the
only one here).

This may not be a problem as long as things keep working - but sometimes
things change - for example sites re-organise and a log-in page may get a
new URL and so Keychain doesn't recognise it as the one associated with the
saved password - and so you need the password to log-in again.

On several occasions I have gone back to sites/forums etc that I wished to
access and realised I had forgotten the password. Generally this isn't a
problem if I had the passwords in Keychain - on these occasions I could open
Keychain and get it to show me the stored passwords - this is basically what
Ronni was asking you to do to retrieve your password for the email server.


Now, whilst, in this case, it turned out the original problem was not a
keychain problem, you should still have been able to get Keychain to show
you the password. If you are having problems with that, it may be best to
try and work out what the problem is before it causes you real trouble.

A simple test to try and see if it gives you the same password problem would
be to create a Secure Note (This is a useful feature of keychain that lets
you store any confidential info in a little note. The contents of the note
is hidden until you enter the password):

- Open Keychain Access
- Under the File menu select New secure Note Item
- In the window that opens enter a name (say, Test) in the Keychain Item
Name: box and some text (say, Test note text) in the Note: box.
- Click the add button, the window will close and you have created the
secure note.

Now in the Keychain Access window select login under Keychains and
select Secure Notes under Category and you should see the note you have
just created with:

Name: Test
Kind: secure note
Keychain: login

Select the item and click the i button in the bottom bar (or just
Double-click the item) and the window for the note will open but the note
box will be blank until you tick the show note box - at which point you
will be asked to enter your login keychain password.

Do so, and click the allow button and:

- If all is OK the text of the note will be revealed.
- If you get the same Sorry, you entered an invalid password message then
we will need to look a little deeper to see just what the situation is.

By default your login keychain is the default keychain and has the same
password as your account log-in - although you can change passwords and/or
default keychains, I wouldn't recommend this unless you know what you are
doing and have a good reason - but it may be that this has been changed
inadvertently (it seems that a Microsoft software update once changed my
default keychain to Microsoft_Intermediate_Certificates - which caused me
some problems until I realised what had happened).

Anyway, try creating a new secure note (as above), see what happens and
report back.


Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com



on 24/6/10 3:52 PM, Laura Webb at el...@iinet.net.au wrote:

 
 Hi Ronni
 
 It seems Keychain had nothing to do with the problem!! . iinet have fixed
 whatever the problem was. All  is now well and I can access Mail as always.
 
 Until I know how to use Keychain I shall keep well away from it. My thanks
 also to Daniel and Rob for their suggestions.
 
 My apologies for taking up your valuable time.
 
 Many thanks
 Kind regards
 Laura
 
 Once again, many thanks to you and sorry to have
 On 24/06/2010, at 3:42 PM, Ronda Brown wrote:
 
 
 Try the password you use for Webmail when Mail asks for the password.
 
 Cheers,
 Ronni
 
 On 24/06/2010, at 3:36 PM, el...@iinet.net.au wrote:
 
 
 Hi Ronni
 
 I know the password I use when accessing webmail. I tried the on line contact
 with iinet but there is a problem
 somewhere there. I've phoned and am now waiting for a call back from them.
 
 Regards
 Laura
 
 On Thu Jun 24 15:17 , Ronda Brown ro...@mac.com sent:
 
 
 Hi Laura,
 
 NO, the email account's password is NOT your Login (Administrator) Password.
 It is the password you would have given iiNet when you signed up  setup
 your Account with them.
 What password are you using to access your iiNet webmail?
 
 Do you have a copy of your iiNet Account settings / contract?
 If not, you can retrieve your 'forgotten Password by going here:
 https://toolbox.iinet.net.au/cgi-bin/playpen/9pointidcheck.cgi\?toolbox=1
 
 You require your full email address that is used by the service that you
 have forgotten your password for, along
 with a secondary piece of information (a valid invoice number, or the credit
 card number you use to make
 

My iPhone, disappearing birthday problem

2010-06-24 Thread Robin Belford
To answer my own question yesterday, about disappearing birthdays of my 80+ yo 
family members from my iPhone Calendar app. To quote responses I got from the 
MacInTouch list, and it is not limited to iOS4 but has been around for a while.

cheers

Robin

---

B Carpenter
Re: no birthdays for older people on iPhone calendar.
This is a feature apparently. It seems that the iPhone calendar doesn't do 
repeated events when repeated more than 75 times, so anyone with birthdays over 
75 years old just doesn't show up.

John Davies
To Robin Belford:
The issue with birthdays (repeating events) for old people (events initiated 
many years ago) disappearing is not new and has nothing to do with iOS 4. I 
believe the issue is in iTunes and the sync routine. I have forgotten how many 
years of repeating events can sync before they get dropped, but know that my 
Mother's birthday doesn't make it over to my 3.1.3 iPhone and didn't in 
previous releases.
The whole issue with birthday syncing on the iPhone is a mess as they are 
stored on the Mac in Address Book with a time zone so when you move around the 
world *some* of them move a day of. You may also notice on the iPhone that the 
same birthday *can* be on a different day depending on if you look at Calendar 
or Contacts e.g. my birthday in Calendar is correctly shown as May 24 but in 
Contacts shows as May 25.
Such a buggy mess I no longer enable the Birthdays calendar in iCal and manage 
them manually. I have heard good things about Dates to iCal but don't know if 
this helps improve syncing to the iPhone.



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Re: My iPhone, disappearing birthday problem

2010-06-24 Thread Shay Telfer

I was informed today that if you sync birthdays with Google calendar it
moves them forward a day. One day every time you sync :(

Have fun,
Shay

On 24/06/2010 9:41 PM, Robin Belford wrote:
 To answer my own question yesterday, about disappearing birthdays of my
 80+ yo family members from my iPhone Calendar app. To quote responses I
 got from the MacInTouch list, and it is not limited to iOS4 but has been
 around for a while.
 
 cheers
 
 Robin
 
 ---
 
 B Carpenter
 Re: no birthdays for older people on iPhone calendar.
 This is a feature apparently. It seems that the iPhone calendar
 doesn't do repeated events when repeated more than 75 times, so anyone
 with birthdays over 75 years old just doesn't show up.
 
 John Davies
 To Robin Belford:
 The issue with birthdays (repeating events) for old people (events
 initiated many years ago) disappearing is not new and has nothing to do
 with iOS 4. I believe the issue is in iTunes and the sync routine. I
 have forgotten how many years of repeating events can sync before they
 get dropped, but know that my Mother's birthday doesn't make it over to
 my 3.1.3 iPhone and didn't in previous releases.
 The whole issue with birthday syncing on the iPhone is a mess as they
 are stored on the Mac in Address Book with a time zone so when you move
 around the world *some* of them move a day of. You may also notice on
 the iPhone that the same birthday *can* be on a different day depending
 on if you look at Calendar or Contacts e.g. my birthday in Calendar is
 correctly shown as May 24 but in Contacts shows as May 25.
 Such a buggy mess I no longer enable the Birthdays calendar in iCal and
 manage them manually. I have heard good things about Dates to iCal but
 don't know if this helps improve syncing to the iPhone.
 
 
 
 
 
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Mac mini with Snow Leopard Server

2010-06-24 Thread Stuart Breden


Currently I have a Windows server and a small Apple network.

At least the hard drive on the Windows server needs replacing.

I'm looking at a Mac mini with Snow Leopard Server but can't  
understand why this Mac mini does not have a CD/DVD drive.  Has the  
necessary install DVDs but no where to use them.


Why does this Mac mini not have a CD/DVD drive?  How can you upgrade  
the server software?


Stuart Breden
PO Box 132
Kalamunda WA 6926
Ph: (08) 9257 1577
Mbl: 0417 053 266
http://www.apple.com/au/macmini/server/




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Re: Mac mini with Snow Leopard Server

2010-06-24 Thread Rob Davies

Morning,

Remote Install within Utilities, from another Apple machine. External USB DVD 
drive, Firewire drive.
One sideline is Windows 7 has issues authorising/binding against SAMBA PDC.

Cheers!
`RobD... 

On 24Jun2010, at 9:00 pm, Stuart Breden wrote:

 
 Currently I have a Windows server and a small Apple network.
 
 At least the hard drive on the Windows server needs replacing.
 
 I'm looking at a Mac mini with Snow Leopard Server but can't understand why 
 this Mac mini does not have a CD/DVD drive.  Has the necessary install DVDs 
 but no where to use them.
 
 Why does this Mac mini not have a CD/DVD drive?  How can you upgrade the 
 server software?
 
 Stuart Breden
 PO Box 132
 Kalamunda WA 6926
 Ph: (08) 9257 1577
 Mbl: 0417 053 266
 http://www.apple.com/au/macmini/server/
 
 
 
 
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Re: Mac mini with Snow Leopard Server

2010-06-24 Thread Daniel Forsdyke

The Mac mini server does not have an optical drive as the space that it would 
normally occupy now has a HDD.

Regards
Daniel Forsdyke
--
An Apple iPhone creation

On 25/06/2010, at 8:05, Rob Davies rjda...@gmail.com wrote:

 
 Morning,
 
 Remote Install within Utilities, from another Apple machine. External USB DVD 
 drive, Firewire drive.
 One sideline is Windows 7 has issues authorising/binding against SAMBA PDC.
 
 Cheers!
 `RobD... 
 
 On 24Jun2010, at 9:00 pm, Stuart Breden wrote:
 
 
 Currently I have a Windows server and a small Apple network.
 
 At least the hard drive on the Windows server needs replacing.
 
 I'm looking at a Mac mini with Snow Leopard Server but can't understand why 
 this Mac mini does not have a CD/DVD drive.  Has the necessary install DVDs 
 but no where to use them.
 
 Why does this Mac mini not have a CD/DVD drive?  How can you upgrade the 
 server software?
 
 Stuart Breden
 PO Box 132
 Kalamunda WA 6926
 Ph: (08) 9257 1577
 Mbl: 0417 053 266
 http://www.apple.com/au/macmini/server/
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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 Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
 
 
 
 
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Re: Mac mini with Snow Leopard Server

2010-06-24 Thread Daniel Kerr

As Daniel has said, yes the Optical Drive is no longer there as the space
for it is used to house a second 500GB Drive. This gives the option to set
it up as two 500GB (separate) drives, raided as one 1TB drive (2x500GB
together) or raided in mirror mode as one single 500GB drive, but the data
also written to the second 500GB drive as safe keeping.

To reinstall the software, or install other software as Rob pointed out,
it's done via Remote Disc. This means you put the disc into another computer
on the same  network, and under System Preferences - Sharing there is an
option for DVD or Sharing. Once this is ticked, the Mac mini can use the
disc from the other computer. It loads up exactly the same. Works quite well
as I've used it setting up a Mac mini server for a client.
Plus it's the same feature they've had for ages with the MacBook Air, as it
also has no optical drive.
Otherwise you can also buy a USB SuperDrive if you really don't want to use
the Remote Disc feature. They're about $100-$150 off the top of my head.

Hope that helps.

Kind Regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: dan...@macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Macintosh**


On 25/6/10 8:57 AM, Daniel Forsdyke daniel.forsd...@mac.com wrote:

 
 The Mac mini server does not have an optical drive as the space that it would
 normally occupy now has a HDD.
 
 Regards
 Daniel Forsdyke
 --
 An Apple iPhone creation
 
 On 25/06/2010, at 8:05, Rob Davies rjda...@gmail.com wrote:
 
 
 Morning,
 
 Remote Install within Utilities, from another Apple machine. External USB DVD
 drive, Firewire drive.
 One sideline is Windows 7 has issues authorising/binding against SAMBA PDC.
 
 Cheers!
 `RobD... 
 
 On 24Jun2010, at 9:00 pm, Stuart Breden wrote:
 
 
 Currently I have a Windows server and a small Apple network.
 
 At least the hard drive on the Windows server needs replacing.
 
 I'm looking at a Mac mini with Snow Leopard Server but can't understand why
 this Mac mini does not have a CD/DVD drive.  Has the necessary install DVDs
 but no where to use them.
 
 Why does this Mac mini not have a CD/DVD drive?  How can you upgrade the
 server software?
 
 Stuart Breden
 PO Box 132
 Kalamunda WA 6926
 Ph: (08) 9257 1577
 Mbl: 0417 053 266
 http://www.apple.com/au/macmini/server/
 
 





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