Re: HD recall campaign

[Ronda Brown]

Hi Adrian,

The serial number is still going to show to be in the program, as it is the 
Serial Numbers of these model iMacs, BUT the Hard Drive has been replaced.

Not ALL the Seagate Hard Drives that were in these model iMacs are faulty... 
Apple could have just waited and replaced the ones that did/do fail, but being 
Apple they decided to do a "Total Recall" of all the Seagate Hard Drives in 
these model iMacs.

If you are concerned about the Hard Drive that has been replaced, give Apple a 
call and explain your situation, they will be able to tell you.

Cheers,
Ronni
Sent from Ronni's iPad

On 27/10/2012, at 7:46 AM, Adrian Skehan  wrote:

> Good morning all,
> 
> My HD did fail a few months ago and was changed under the Apple Care program. 
>  According to this offer it still falls into the replacement program.  Should 
> I read this as they put in another dodgy HD or the earlier replacement has 
> not been detected by this program?  
> 
> 
> Regards,
> 
> 
> Adrian
> 
> adrianske...@me.com
> 
> 
> 
> 
> On 26/10/2012, at 7:29 PM, "F.W. Hänel"  wrote:
> 
>> Hi All,
>> 
>> I received an email from Apple about my HD possibly failing and a FOC 
>> replacement offer.
>> 
>> 
>> http://www.apple.com/support/imac-harddrive/?cid=CDM-US-DM-P0013590-192397&cp=em-P0013590-192431&sr=em
>> 
>> 
>> The iMac was supplied with OS 10.6.2 and is currently running 10.6.8. Do I 
>> have to install the 10.6.2 DVD on the new HD and then
>> update to 10.6.8 ?
>> Time machine is regularly backing up to an external HD.
>> But what about the applications ? Is it possible to copy the applications 
>> folder to an external HD and after the HD
>> replacement copy the applications onto the new HD ? Would it be better to 
>> make a clone of the complete HD and then copy it 
>> to the new HD ? Which is the best cloning program ? SupaDupa ?
>> 
>> Looking for some good suggestions.
>> 
>> Thanks,
>> 
>> Walter
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
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Guidelines - 
Settings & Unsubscribe - 

Re: HD recall campaign

[F.W. Hänel]

Hi Adrian,

I have no idea if it's fair to say they have installed a dodgy HD ?
But I would inquire if in your situation it should be replaced again.
Yes, I am also not looking forward having to re-install all the data etc. 
Things could go wrong.

Good luck,

Walter 
On 27.10.2012, at 08:29, Adrian Skehan wrote:

> It comes up as eligible so does this mean they replaced the original with 
> another dodgy HD or what?  Changing the drive again is no big deal its the 
> transfer of data to the new one that bugs me.
> 
> Regards,
> 
> 
> Adrian Skehan
> adrianske...@me.com
> 
> 
> On 27/10/2012, at 7:46 AM, Adrian Skehan  wrote:
> 
>> Good morning all,
>> 
>> My HD did fail a few months ago and was changed under the Apple Care 
>> program.  According to this offer it still falls into the replacement 
>> program.  Should I read this as they put in another dodgy HD or the earlier 
>> replacement has not been detected by this program?  
>> 
>> 
>> Regards,
>> 
>> 
>> Adrian
>> 
>> adrianske...@me.com
>> 
>> 
>> 
>> 
>> On 26/10/2012, at 7:29 PM, "F.W. Hänel"  wrote:
>> 
>>> Hi All,
>>> 
>>> I received an email from Apple about my HD possibly failing and a FOC 
>>> replacement offer.
>>> 
>>> 
>>> http://www.apple.com/support/imac-harddrive/?cid=CDM-US-DM-P0013590-192397&cp=em-P0013590-192431&sr=em
>>> 
>>> 
>>> The iMac was supplied with OS 10.6.2 and is currently running 10.6.8. Do I 
>>> have to install the 10.6.2 DVD on the new HD and then
>>> update to 10.6.8 ?
>>> Time machine is regularly backing up to an external HD.
>>> But what about the applications ? Is it possible to copy the applications 
>>> folder to an external HD and after the HD
>>> replacement copy the applications onto the new HD ? Would it be better to 
>>> make a clone of the complete HD and then copy it 
>>> to the new HD ? Which is the best cloning program ? SupaDupa ?
>>> 
>>> Looking for some good suggestions.
>>> 
>>> Thanks,
>>> 
>>> Walter
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
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Guidelines - 
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Re: HD recall campaign

[Jane Griffiths]

Hi All

Here's my experience of Apple's Seagate Hard Drive Replacement Programme...

Earlier this week I entered the serial numbers of our 2 iMacs into the Apple 
Support page relating to the Seagate Hard Drive Replacement Programme 
http://www.apple.com/au/support/imac-harddrive/
and it reported that one of the iMacs was eligible for hard drive replacement.

On Monday I phoned Apple Support, explained the situation and was put through 
to a local Australian Apple Support supervisor. He explained that he would 
arrange an onsite visit by an Apple Authorised technician to replace the hard 
drive. He said he would be passing the details on to MacWorx in Joondalup and 
that they would contact me within a day or two to arrange a visit.  The Apple 
Support guy gave me his direct extension number to phone if I encountered any 
problems. 
(I did not have to ask for the onsite repair, it was offered, and it certainly 
beats having to lug a 27" iMac into a repairer!)

A couple of hours later I received a phone call from Boz at MacWorx informing 
me that he had ordered the replacement hard drive and it would be delivered in 
a few days. He asked which version of OS X i wanted installing as he would have 
the drive pre-installed with that version. I opted for OS X 10.7. He then 
confirmed that I would have a full back up of my current drive, either a clone 
or a Time Machine backup from which they could perform a reinstall of my data.

On Wednesday I had a call from MacWorx to arrange an appointment to install the 
new drive.
On Thursday a MacWorx technician came and replaced the hard drive, attached my 
clone drive and started the data reinstall for me.

The whole process, from contacting Apple Support to the fitting of the new HDD 
by AppleWorx was smooth, friendly and efficient.

Superb service by Apple and MacWorx.

Cheers
Jane
 



On 26/10/2012, at 10:02 PM, Daniel Kerr wrote:

> Yeh Apple "direct" may be a bit different.
> They have rules for themselves and rules for their resellers. Pretty unfair, 
> and I won't get into that,.that's a whole other thread I've gone into 
> before……..
> But yes, I'll be interested to hear what the AppleStore direct response is. 
> :o)
> 
> Best of luck with it.
> 
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> On 26/10/2012, at 9:58 PM, F.W. Hänel  wrote:
> 
>> Hi Daniel,
>> 
>> Have just entered the serial #.
>> The response was it is eligible for the program.
>> In the email and anouncement on the Apple site they also suggest to make an 
>> appointment with the genius person at
>> the Apple shop where it can be changed. If that's the case it would be quite 
>> easy for me as I live very close
>> to Garden City. I'll call in at the shop tomorrow and ask for advice.
>> 
>> Will advise you what they say.
>> 
>> Thanks for your help Daniel,
>> 
>> Best regards,
>> 
>> Walter
>> 
>> On 26.10.2012, at 21:31, Daniel Kerr wrote:
>> 
>>> Hi Walter
>>> 
>>> First thing, is to double check that your iMac falls into the replacement 
>>> program. If you check on that site, some may not actually need it.
>>> 
>>> Second thing, is yes, ensure you have a good backup. I would recommend a 
>>> Time Machine backup of some sort, and a second back up as well. SuperDuper 
>>> or CarbonCopyCloner are both great for this.
>>> SuperDuper - 
>>> Carbon Copy Cloner - 
>>> 
>>> Once you have good backups of everything, then you're ready for it to go.
>>> 
>>> Thirdly - I would check with the people you are getting the work done. Some 
>>> places will have a wait time from when you drop the computer off to when it 
>>> is ready. Most places (or all) aren't doing it on the spot, as they have a 
>>> procedure they have to follow from Apple from when the machine is booked 
>>> in, a special test run over it, the Drive ordered from Apple, then shipped, 
>>> then fitted. Then ready to go. And if lots of people are all dropping them 
>>> in, then there's going to be a lot of them booked in. ( I know one store 
>>> had over 45 calls and emails the first few hours that email went out! And I 
>>> got about 15 emails/calls myself within the first few hours also.).
>>> 
>>> Fourthly, I would check what the place you are dropping it to do. Some 
>>> places will just swap out the drive, give you a clean OS Install, so it's 
>>> ready to Time Machine back in when you get it home. Some may just give you 
>>> a blank clean drive for you to do all the work. Some may do a full clone 
>>> and get everything back for you as you dropped it off. Again, it may vary 
>>> depending on the place you take it to and their workload. (I'm guessing on 
>>> the full clone, so I may be way off there, as I don't work for at a 
>>> service/repair centre).
>>> 
>>> It's going to be a fairly big undertaking f

Re: HD recall campaign

[Adrian Skehan]

It comes up as eligible so does this mean they replaced the original with 
another dodgy HD or what?  Changing the drive again is no big deal its the 
transfer of data to the new one that bugs me.

Regards,


Adrian Skehan
adrianske...@me.com


On 27/10/2012, at 7:46 AM, Adrian Skehan  wrote:

> Good morning all,
> 
> My HD did fail a few months ago and was changed under the Apple Care program. 
>  According to this offer it still falls into the replacement program.  Should 
> I read this as they put in another dodgy HD or the earlier replacement has 
> not been detected by this program?  
> 
> 
> Regards,
> 
> 
> Adrian
> 
> adrianske...@me.com
> 
> 
> 
> 
> On 26/10/2012, at 7:29 PM, "F.W. Hänel"  wrote:
> 
>> Hi All,
>> 
>> I received an email from Apple about my HD possibly failing and a FOC 
>> replacement offer.
>> 
>> 
>> http://www.apple.com/support/imac-harddrive/?cid=CDM-US-DM-P0013590-192397&cp=em-P0013590-192431&sr=em
>> 
>> 
>> The iMac was supplied with OS 10.6.2 and is currently running 10.6.8. Do I 
>> have to install the 10.6.2 DVD on the new HD and then
>> update to 10.6.8 ?
>> Time machine is regularly backing up to an external HD.
>> But what about the applications ? Is it possible to copy the applications 
>> folder to an external HD and after the HD
>> replacement copy the applications onto the new HD ? Would it be better to 
>> make a clone of the complete HD and then copy it 
>> to the new HD ? Which is the best cloning program ? SupaDupa ?
>> 
>> Looking for some good suggestions.
>> 
>> Thanks,
>> 
>> Walter
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
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Guidelines - 
Settings & Unsubscribe - 

Re: HD recall campaign

[F.W. Hänel]

Hi Adrian,

I would - as Daniel suggested - enter your serial # into the dialog box and see 
what comes up.

Cheers,

Walter
On 27.10.2012, at 07:46, Adrian Skehan wrote:

> Good morning all,
> 
> My HD did fail a few months ago and was changed under the Apple Care program. 
>  According to this offer it still falls into the replacement program.  Should 
> I read this as they put in another dodgy HD or the earlier replacement has 
> not been detected by this program?  
> 
> 
> Regards,
> 
> 
> Adrian
> 
> adrianske...@me.com
> 
> 
> 
> 
> On 26/10/2012, at 7:29 PM, "F.W. Hänel"  wrote:
> 
>> Hi All,
>> 
>> I received an email from Apple about my HD possibly failing and a FOC 
>> replacement offer.
>> 
>> 
>> http://www.apple.com/support/imac-harddrive/?cid=CDM-US-DM-P0013590-192397&cp=em-P0013590-192431&sr=em
>> 
>> 
>> The iMac was supplied with OS 10.6.2 and is currently running 10.6.8. Do I 
>> have to install the 10.6.2 DVD on the new HD and then
>> update to 10.6.8 ?
>> Time machine is regularly backing up to an external HD.
>> But what about the applications ? Is it possible to copy the applications 
>> folder to an external HD and after the HD
>> replacement copy the applications onto the new HD ? Would it be better to 
>> make a clone of the complete HD and then copy it 
>> to the new HD ? Which is the best cloning program ? SupaDupa ?
>> 
>> Looking for some good suggestions.
>> 
>> Thanks,
>> 
>> Walter
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: HD recall campaign

[Adrian Skehan]

Good morning all,

My HD did fail a few months ago and was changed under the Apple Care program.  
According to this offer it still falls into the replacement program.  Should I 
read this as they put in another dodgy HD or the earlier replacement has not 
been detected by this program?  


Regards,


Adrian

adrianske...@me.com




On 26/10/2012, at 7:29 PM, "F.W. Hänel"  wrote:

> Hi All,
> 
> I received an email from Apple about my HD possibly failing and a FOC 
> replacement offer.
> 
> 
> http://www.apple.com/support/imac-harddrive/?cid=CDM-US-DM-P0013590-192397&cp=em-P0013590-192431&sr=em
> 
> 
> The iMac was supplied with OS 10.6.2 and is currently running 10.6.8. Do I 
> have to install the 10.6.2 DVD on the new HD and then
> update to 10.6.8 ?
> Time machine is regularly backing up to an external HD.
> But what about the applications ? Is it possible to copy the applications 
> folder to an external HD and after the HD
> replacement copy the applications onto the new HD ? Would it be better to 
> make a clone of the complete HD and then copy it 
> to the new HD ? Which is the best cloning program ? SupaDupa ?
> 
> Looking for some good suggestions.
> 
> Thanks,
> 
> Walter
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: HD recall campaign

[Daniel Kerr]

Yeh Apple "direct" may be a bit different.
They have rules for themselves and rules for their resellers. Pretty unfair, 
and I won't get into that,.that's a whole other thread I've gone into before……..
But yes, I'll be interested to hear what the AppleStore direct response is. :o)

Best of luck with it.

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

On 26/10/2012, at 9:58 PM, F.W. Hänel  wrote:

> Hi Daniel,
> 
> Have just entered the serial #.
> The response was it is eligible for the program.
> In the email and anouncement on the Apple site they also suggest to make an 
> appointment with the genius person at
> the Apple shop where it can be changed. If that's the case it would be quite 
> easy for me as I live very close
> to Garden City. I'll call in at the shop tomorrow and ask for advice.
> 
> Will advise you what they say.
> 
> Thanks for your help Daniel,
> 
> Best regards,
> 
> Walter
> 
> On 26.10.2012, at 21:31, Daniel Kerr wrote:
> 
>> Hi Walter
>> 
>> First thing, is to double check that your iMac falls into the replacement 
>> program. If you check on that site, some may not actually need it.
>> 
>> Second thing, is yes, ensure you have a good backup. I would recommend a 
>> Time Machine backup of some sort, and a second back up as well. SuperDuper 
>> or CarbonCopyCloner are both great for this.
>> SuperDuper - 
>> Carbon Copy Cloner - 
>> 
>> Once you have good backups of everything, then you're ready for it to go.
>> 
>> Thirdly - I would check with the people you are getting the work done. Some 
>> places will have a wait time from when you drop the computer off to when it 
>> is ready. Most places (or all) aren't doing it on the spot, as they have a 
>> procedure they have to follow from Apple from when the machine is booked in, 
>> a special test run over it, the Drive ordered from Apple, then shipped, then 
>> fitted. Then ready to go. And if lots of people are all dropping them in, 
>> then there's going to be a lot of them booked in. ( I know one store had 
>> over 45 calls and emails the first few hours that email went out! And I got 
>> about 15 emails/calls myself within the first few hours also.).
>> 
>> Fourthly, I would check what the place you are dropping it to do. Some 
>> places will just swap out the drive, give you a clean OS Install, so it's 
>> ready to Time Machine back in when you get it home. Some may just give you a 
>> blank clean drive for you to do all the work. Some may do a full clone and 
>> get everything back for you as you dropped it off. Again, it may vary 
>> depending on the place you take it to and their workload. (I'm guessing on 
>> the full clone, so I may be way off there, as I don't work for at a 
>> service/repair centre).
>> 
>> It's going to be a fairly big undertaking for a lot of places I would think, 
>> so hopefully it will go nicely for everyone. :o)
>> 
>> Hope that helps.
>> 
>> Kind regards
>> Daniel
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: 
>> Web:   
>> 
>> 
>> **For everything Apple**
>> 
>> On 26/10/2012, at 7:29 PM, F.W. Hänel  wrote:
>> 
>>> Hi All,
>>> 
>>> I received an email from Apple about my HD possibly failing and a FOC 
>>> replacement offer.
>>> 
>>> 
>>> http://www.apple.com/support/imac-harddrive/?cid=CDM-US-DM-P0013590-192397&cp=em-P0013590-192431&sr=em
>>> 
>>> 
>>> The iMac was supplied with OS 10.6.2 and is currently running 10.6.8. Do I 
>>> have to install the 10.6.2 DVD on the new HD and then
>>> update to 10.6.8 ?
>>> Time machine is regularly backing up to an external HD.
>>> But what about the applications ? Is it possible to copy the applications 
>>> folder to an external HD and after the HD
>>> replacement copy the applications onto the new HD ? Would it be better to 
>>> make a clone of the complete HD and then copy it 
>>> to the new HD ? Which is the best cloning program ? SupaDupa ?
>>> 
>>> Looking for some good suggestions.
>>> 
>>> Thanks,
>>> 
>>> Walter
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

Re: HD recall campaign

[F.W. Hänel]

Hi Daniel,

Have just entered the serial #.
The response was it is eligible for the program.
In the email and anouncement on the Apple site they also suggest to make an 
appointment with the genius person at
the Apple shop where it can be changed. If that's the case it would be quite 
easy for me as I live very close
to Garden City. I'll call in at the shop tomorrow and ask for advice.

Will advise you what they say.

Thanks for your help Daniel,

Best regards,

Walter

On 26.10.2012, at 21:31, Daniel Kerr wrote:

> Hi Walter
> 
> First thing, is to double check that your iMac falls into the replacement 
> program. If you check on that site, some may not actually need it.
> 
> Second thing, is yes, ensure you have a good backup. I would recommend a Time 
> Machine backup of some sort, and a second back up as well. SuperDuper or 
> CarbonCopyCloner are both great for this.
> SuperDuper - 
> Carbon Copy Cloner - 
> 
> Once you have good backups of everything, then you're ready for it to go.
> 
> Thirdly - I would check with the people you are getting the work done. Some 
> places will have a wait time from when you drop the computer off to when it 
> is ready. Most places (or all) aren't doing it on the spot, as they have a 
> procedure they have to follow from Apple from when the machine is booked in, 
> a special test run over it, the Drive ordered from Apple, then shipped, then 
> fitted. Then ready to go. And if lots of people are all dropping them in, 
> then there's going to be a lot of them booked in. ( I know one store had over 
> 45 calls and emails the first few hours that email went out! And I got about 
> 15 emails/calls myself within the first few hours also.).
> 
> Fourthly, I would check what the place you are dropping it to do. Some places 
> will just swap out the drive, give you a clean OS Install, so it's ready to 
> Time Machine back in when you get it home. Some may just give you a blank 
> clean drive for you to do all the work. Some may do a full clone and get 
> everything back for you as you dropped it off. Again, it may vary depending 
> on the place you take it to and their workload. (I'm guessing on the full 
> clone, so I may be way off there, as I don't work for at a service/repair 
> centre).
> 
> It's going to be a fairly big undertaking for a lot of places I would think, 
> so hopefully it will go nicely for everyone. :o)
> 
> Hope that helps.
> 
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> On 26/10/2012, at 7:29 PM, F.W. Hänel  wrote:
> 
>> Hi All,
>> 
>> I received an email from Apple about my HD possibly failing and a FOC 
>> replacement offer.
>> 
>> 
>> http://www.apple.com/support/imac-harddrive/?cid=CDM-US-DM-P0013590-192397&cp=em-P0013590-192431&sr=em
>> 
>> 
>> The iMac was supplied with OS 10.6.2 and is currently running 10.6.8. Do I 
>> have to install the 10.6.2 DVD on the new HD and then
>> update to 10.6.8 ?
>> Time machine is regularly backing up to an external HD.
>> But what about the applications ? Is it possible to copy the applications 
>> folder to an external HD and after the HD
>> replacement copy the applications onto the new HD ? Would it be better to 
>> make a clone of the complete HD and then copy it 
>> to the new HD ? Which is the best cloning program ? SupaDupa ?
>> 
>> Looking for some good suggestions.
>> 
>> Thanks,
>> 
>> Walter
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: HD recall campaign

[Daniel Kerr]

Hi Walter

First thing, is to double check that your iMac falls into the replacement 
program. If you check on that site, some may not actually need it.

Second thing, is yes, ensure you have a good backup. I would recommend a Time 
Machine backup of some sort, and a second back up as well. SuperDuper or 
CarbonCopyCloner are both great for this.
SuperDuper - 
Carbon Copy Cloner - 
Once you have good backups of everything, then you're ready for it to go.

Thirdly - I would check with the people you are getting the work done. Some 
places will have a wait time from when you drop the computer off to when it is 
ready. Most places (or all) aren't doing it on the spot, as they have a 
procedure they have to follow from Apple from when the machine is booked in, a 
special test run over it, the Drive ordered from Apple, then shipped, then 
fitted. Then ready to go. And if lots of people are all dropping them in, then 
there's going to be a lot of them booked in. ( I know one store had over 45 
calls and emails the first few hours that email went out! And I got about 15 
emails/calls myself within the first few hours also.).

Fourthly, I would check what the place you are dropping it to do. Some places 
will just swap out the drive, give you a clean OS Install, so it's ready to 
Time Machine back in when you get it home. Some may just give you a blank clean 
drive for you to do all the work. Some may do a full clone and get everything 
back for you as you dropped it off. Again, it may vary depending on the place 
you take it to and their workload. (I'm guessing on the full clone, so I may be 
way off there, as I don't work for at a service/repair centre).

 It's going to be a fairly big undertaking for a lot of places I would think, 
so hopefully it will go nicely for everyone. :o)

Hope that helps.

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

On 26/10/2012, at 7:29 PM, F.W. Hänel  wrote:

> Hi All,
> 
> I received an email from Apple about my HD possibly failing and a FOC 
> replacement offer.
> 
> 
> http://www.apple.com/support/imac-harddrive/?cid=CDM-US-DM-P0013590-192397&cp=em-P0013590-192431&sr=em
> 
> 
> The iMac was supplied with OS 10.6.2 and is currently running 10.6.8. Do I 
> have to install the 10.6.2 DVD on the new HD and then
> update to 10.6.8 ?
> Time machine is regularly backing up to an external HD.
> But what about the applications ? Is it possible to copy the applications 
> folder to an external HD and after the HD
> replacement copy the applications onto the new HD ? Would it be better to 
> make a clone of the complete HD and then copy it 
> to the new HD ? Which is the best cloning program ? SupaDupa ?
> 
> Looking for some good suggestions.
> 
> Thanks,
> 
> Walter
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

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HD recall campaign

[F.W. Hänel]

Hi All,

I received an email from Apple about my HD possibly failing and a FOC 
replacement offer.


http://www.apple.com/support/imac-harddrive/?cid=CDM-US-DM-P0013590-192397&cp=em-P0013590-192431&sr=em


The iMac was supplied with OS 10.6.2 and is currently running 10.6.8. Do I have 
to install the 10.6.2 DVD on the new HD and then
update to 10.6.8 ?
Time machine is regularly backing up to an external HD.
But what about the applications ? Is it possible to copy the applications 
folder to an external HD and after the HD
replacement copy the applications onto the new HD ? Would it be better to make 
a clone of the complete HD and then copy it 
to the new HD ? Which is the best cloning program ? SupaDupa ?

Looking for some good suggestions.

Thanks,

Walter



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Re: Navigation with Bluetooth Keyboard on iPad

[Alan Smith]

Thanks Ronni

Cheers
Alan

On 26/10/2012, at 4:44 PM, Ronda Brown  wrote:

Hi Alan,

<http://help.apple.com/voiceover/info/guide/10.8/English.lproj/index.html>

VoiceOver Commands Charts
Use your web browser to access a set of charts that map keyboard and numeric 
keypad keys to VoiceOver commands. These quick reference charts in HTML format 
are available in color and in grayscale, and can be printed at any size:

First-Level VoiceOver Commands: color or grayscale
Second-Level VoiceOver Commands: color or grayscale
Third-Level VoiceOver Commands: color or grayscale
Fourth-Level VoiceOver Commands: color or grayscale
NumPad Commander: color or grayscale

<http://www.apple.com/accessibility/voiceover/downloads.html>

Cheers,
Ronni

Sent from Ronni's iPad

On 26/10/2012, at 12:28 PM, Alan Smith  wrote:

> I can use an Apple Wireless Keyboard (aluminium) connected to my iPad.   
> That's convenient, but I still need to use touch screen navigation.  The 
> following link to decadentwaste was referred by TUAW and Apple Communities 
> for providing full navigation from the keyboard using the VoiceOver utility.
> 
> http://decadentwaste.net/2011/03/navigate-using-a-bluetooth-keyboard-on-your-ios-device/
> 
> I can't get the keyboard navigation to work - and can't even get VoiceOver to 
> function properly (it keeps turning itself off).  I am aware of the Apple 
> "VoiceOver Getting Started"  guide, but haven't studied it yet.
> 
> Have WAMUGgers any experience of integrating a bluetooth keyboard and 
> VoiceOver to provide keyboard navigation on an iPad2?  Or an alternative?  I 
> would like to confirm that the process will work with iOS6.  If the problem 
> is at my end I can then pursue it at my leisure (when I find that state of 
> bliss).
> 
> Cheers
> Alan Smith
> iPad2 with iOS 6.0
> -- The WA Macintosh User Group Mailing List --
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Re: Can't Wake Mac from USB Keyboard

[Alan Smith]

Hi Ronni

Thanks for your response.  "Any" key (or mouse click) did not wake the Mac.  
But problem probably solved - I'll go through another auto-sleep cycle to prove 
it.

The keyboard is from the people who brought us the operating system whereby you 
need to press the "Start" icon to close down the PC.  It is obvious, isn't it, 
that I should press the "Sleep" button on the keyboard to wake the computer.

Cheers
Alan


On 26/10/2012, at 4:37 PM, Ronda Brown  wrote:

If the non-generic keyboard is compatible with your iMac, you should be able to 
press any key to wake the iMac.

To wake your iMac from sleep, do one of the following:
Press any key on the keyboard.
Click the mouse.
Press the power button on the back of your iMac.
Press any button on the optional Apple Remote.

Cheers,
Ronni

Sent from Ronni's iPad

On 26/10/2012, at 12:54 PM, Alan Smith  wrote:

> How can I wake my iMac from sleep with a non-standard keyboard?   I replaced 
> my iMac Bluetooth aluminium keyboard and Magic Mouse with a standard wireless 
> USB keyboard/mouse combo.  I still have the Bluetooth Preferences setting 
> "allow Bluetooth devices to wake this computer" checked. 
> 
> As a workaround I can use the AppleTV Remote to wake the iMac.   I can also 
> leave the Magic Mouse activated (in parallel with the USB mouse) and click 
> the MM to wake the computer.  Is there a more elegant solution?  A 
> Preferences setting or key combination perhaps?
> 
> iMac vintage is late 2009 with Mountain Lion.  The recalcitrant keyboard is 
> much older - a MS Wireless Multimedia Keyboard 1.1 model 1014.   
> 
> Cheers
> Alan Smith
> 
> 
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Re: Navigation with Bluetooth Keyboard on iPad

[Ronda Brown]

Hi Alan,

<http://help.apple.com/voiceover/info/guide/10.8/English.lproj/index.html>

VoiceOver Commands Charts
Use your web browser to access a set of charts that map keyboard and numeric 
keypad keys to VoiceOver commands. These quick reference charts in HTML format 
are available in color and in grayscale, and can be printed at any size:

First-Level VoiceOver Commands: color or grayscale
Second-Level VoiceOver Commands: color or grayscale
Third-Level VoiceOver Commands: color or grayscale
Fourth-Level VoiceOver Commands: color or grayscale
NumPad Commander: color or grayscale

<http://www.apple.com/accessibility/voiceover/downloads.html>

Cheers,
Ronni

Sent from Ronni's iPad

On 26/10/2012, at 12:28 PM, Alan Smith  wrote:

> I can use an Apple Wireless Keyboard (aluminium) connected to my iPad.   
> That's convenient, but I still need to use touch screen navigation.  The 
> following link to decadentwaste was referred by TUAW and Apple Communities 
> for providing full navigation from the keyboard using the VoiceOver utility.
> 
> http://decadentwaste.net/2011/03/navigate-using-a-bluetooth-keyboard-on-your-ios-device/
> 
> I can't get the keyboard navigation to work - and can't even get VoiceOver to 
> function properly (it keeps turning itself off).  I am aware of the Apple 
> "VoiceOver Getting Started"  guide, but haven't studied it yet.
> 
> Have WAMUGgers any experience of integrating a bluetooth keyboard and 
> VoiceOver to provide keyboard navigation on an iPad2?  Or an alternative?  I 
> would like to confirm that the process will work with iOS6.  If the problem 
> is at my end I can then pursue it at my leisure (when I find that state of 
> bliss).
> 
> Cheers
> Alan Smith
> iPad2 with iOS 6.0
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Re: Can't Wake Mac from USB Keyboard

[Ronda Brown]

If the non-generic keyboard is compatible with your iMac, you should be able to 
press any key to wake the iMac.

To wake your iMac from sleep, do one of the following:
Press any key on the keyboard.
Click the mouse.
Press the power button on the back of your iMac.
Press any button on the optional Apple Remote.

Cheers,
Ronni

Sent from Ronni's iPad

On 26/10/2012, at 12:54 PM, Alan Smith  wrote:

> How can I wake my iMac from sleep with a non-standard keyboard?   I replaced 
> my iMac Bluetooth aluminium keyboard and Magic Mouse with a standard wireless 
> USB keyboard/mouse combo.  I still have the Bluetooth Preferences setting 
> "allow Bluetooth devices to wake this computer" checked. 
> 
> As a workaround I can use the AppleTV Remote to wake the iMac.   I can also 
> leave the Magic Mouse activated (in parallel with the USB mouse) and click 
> the MM to wake the computer.  Is there a more elegant solution?  A 
> Preferences setting or key combination perhaps?
> 
> iMac vintage is late 2009 with Mountain Lion.  The recalcitrant keyboard is 
> much older - a MS Wireless Multimedia Keyboard 1.1 model 1014.   
> 
> Cheers
> Alan Smith
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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