Re: [WAMUG] The Messaging Co.

[Peter Crisp via WAMUG]

Yes, this is something I have an issue with too. When I rang the Westnet 
people, they said there would be 12 months “no costs” after transition. My 
entire family (5 of us) have transitioned and now, 6 weeks after the fact, they 
saying - here’s your cost schedule, starts in September. Gee that was a quick 
year!

I think I’ll roll over simply because the task of changing email address is an 
enormous task. 

It sucks though, with no take-out or discount by Westnet deciding their 
customers no longer get email management in their plan, they take the saving 
but customers now have to pay a fee. Yes it is a small fee, but it’s the 
principle of the matter.

Regards


Pete

> On 19 Jul 2024, at 6:23 AM, Rod Blitvich via WAMUG  
> wrote:
> 
>    Yes
> 
>   Alternatively - get yourself a new email address eg Apple, Gmail etc
>   Rod Blitvich  - Amy & Sam’s Dad
>   . . . . . . . . . . . . . . . . . . . . . . . . . .
> 
>   On 18 Jul 2024, at 9:33 PM, Walter Haenel via WAMUG
>wrote:
> 
>   Good Evening all,
>   the Messaging Co. has now sent out emails with their charges as of
>   Sept.
>   This has to be paid as well as the iiNet fees ?
>   Cheers
>   Walter
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Re: [WAMUG] Unable to send videos or MMS

[Peter Crisp via WAMUG]

   Does a regular text message deliver with "Blue" text box and Delivery
   confirmation to the same recipient? Is the video file larger than 5MB -
   this is the limit for an iMessage video file where some of the other
   apps have larger file size limits. Try sending a small video (5 second
   clip say) or try sending to a family member in the same room as you.

   Perhaps you could cycle to OFF the Settings>Messages>iMessage button,
   wait a moment and then cycle back ON and retry.
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG" 

   Cc:

 "Stephen Chape" 

   Sent:

 Mon, 11 Dec 2023 13:54:07 +0800

   Subject:

 Re: [WAMUG] Unable to send videos or MMS
 Hi DJ
 I have an iPhone 12 Mini with 17.1.2
 I just used iMessage to text a video clip to another iPhone.
 No problem … sent and received.
 Perhaps during the last update something in Message settings
 changed.
 I have had that happen with other updates in the past.
 Sometimes a setting will return to DEFAULT without you changing it.
 > On 11 Dec 2023, at 1:43 pm, Jackson, DJ via WAMUG
  wrote:
 >
 > I recently updated my iPhone to 17.1.2
 >
 > And since the update I can’t seem to send videos via iMessage.
 >
 > Works in Instagram and other apps BUT constantly fails to send in
 > messenger??
 >
 > Anyone else experience this
 >
 >
 >
 > DJ Jackson
 >
 > Desktop Support Officer
 >
 > |
 >
 > Business Information Systems
 >
 > |
 >
 > Department of Transport
 >
 > GPO Box R1290, Perth WA 6844
 >
 > Tel: (08) [1]9435 7705
 >
 > |
 >
 > Mob: [2]0417185663
 >
 > ​Email: [3]dj.jack...@transport.wa.gov.au
 >
 > |
 >
 > Web: [4]www.transport.wa.gov.au
 >
 > [5]Department of Transport, Western Australia.
 >
 > We acknowledge the Traditional Custodians of this land and pay
 respect
 > to the Elders past and present.
 >
 >
 > DISCLAIMER This email and any attachments are confidential and may
 > contain legally privileged and/or copyright material. You should
 not
 > read, copy, use or disclose any of the information contained in
 this
 > email without authorization. If you have received it in error
 please
 > contact us at once by return email and then delete both emails.
 There
 > is no warranty that this email is error or virus free.'. If the
 > disclaimer can't be applied, attach the message to a new
 disclaimer
 > message.
 >
 > References
 >
 > 1. tel:9435 7705
 > 2. tel:0417185663
 > 3. mailto:dj.jack...@transport.wa.gov.au
 > 4. https://www.transport.wa.gov.au/
 > 5. https://www.transport.wa.gov.au/
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 Regards
 Stephen Chape
 Mac by choice
 Windows because my employer knew no better
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Re: [WAMUG] NBN fibre questions

[Peter Crisp via WAMUG]

   Yes Neil and Rosemary, I believe you're correct there Neil. Depending
   how handy you are, you could buy yourself a long length of Cat 6 cable
   to run from your NBN box to a wall point (new or old) for a dedicated
   connection between router and NBN box. I did this for my sons room at
   the back of my house - 30m Cat 6 for direct connection to an Apple
   Airport Express for local Wifi signal strength in his room.

   If not so handy, then use one of these guys. I did a Google search
   "domestic internet cabling perth" which gave lots of hits. Here's one.
   https://www.perthservices.com.au/phones-data-cabling/?gad_source=1&gcli
   d=CjwKCAiAvJarBhA1EiwAGgZl0IN9YUVwtwDKMY5VPy7200vPOBSvhcAqJyYYyGTf8Hzzq
   Pnu6U39nBoCaJcQAvD_BwE
   Hopefully this helps.
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG" 

   Cc:

 "Neil Houghton" 

   Sent:

 Wed, 29 Nov 2023 14:20:23 +0800

   Subject:

 Re: [WAMUG] NBN fibre questions
 Hi Rosemary,
 I'm no expert here but my reasoning is:
 The fact that you get the speed you are expecting when the modem is
 plugged direct to the NBN box would suggest that the problem is not
 with your modem but with the cabling/network between the NBN box and
 the wall socket.
 You say that there is cabling from the garage to "other places" in
 the house – from your description, these are phone outlets rather
 than ethernet outlets and you then connect from this wall socket to
 the DSL port on the modem?
 More than one phone outlet means that there would be at least one
 splitter somewhere to split the signal to the various phone outlets.
 The splitter(s) could be in the garage or in the ceiling and could
 well be the problem –  you really need the modem connection to the
 NBN box to be as direct as possible.
 I suspect the simplest/easiest solution is to have the router
 plugged directly into the NBN box in the garage and then setup the
 wireless network of the router so everything connects to that – you
 would need to check that you get good wireless coverage from the
 garage to wherever you need it in the house (depending on the house
 size/construction you might need a wireless extender or a modem with
 better wireless performance.
 If you need to have the modem elsewhere (eg in the study) make sure
 you have a single good connection between there and the NBN box –
 how easy this is to achieve really will depend on the actual
 physical configuration and accessibility of your existing
 network/cabling.
 Just some thoughts HTH.
 Cheers
 Neil
 --
 Neil Houghton
 Albany
 Western Australia
 -Original Message-
 From: WAMUG  on behalf of Rosemary
 Spark via WAMUG 
 Reply-To: WAMUG 
 Date: Tuesday, 28 November 2023 at 20:40
 To: WAMUG 
 Cc: Rosemary Spark 
 Subject: [WAMUG] NBN fibre questions
Hi all,

We have just upgraded to NBN Fibre to the Premises. The speed
 we get
with the modem attached straight to the NBN box is about 10
 times
faster than when it is connected to the wall socket in the
 study.  Our
house is 61/2 years old and was cabled from the garage to
 other places
in the house when we bought it. The westnet/ iiNet guy said
 the cabling
might be too old to carry fibre speeds.

 The present wall socket in the study just looks like a phone
 socket
but it does carry the signal to the modem albeit slowly. The
 distance
is not great …it goes up from the NBN box in the garage in
 conduit to
the ceiling, presumably in the ceiling and down the wall in
 the study
next door.

What sort of professional would be able to re-cable so the
 speed was
maintained to the study?

Would a more uptodate modem also help maintain better speeds?
 The
present one is an iiNet black TG model.

Cheers

Rosemary Spark
PO Box 781 South Fremantle WA 6162 Australia
0414268043
[1]arkaysp...@gmail.com

 References

1. mailto:arkaysp...@gmail.com
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Re: [WAMUG] Any fix for a faulty Magic Keyboard with Numeric Keypad?

[Peter Crisp via WAMUG]

   Hi Brian, It is worth plugging the keyboard into another computer with
   a USB port to test it. Even a Windows computer or a Macbook if you or
   someone you know has one. That would test the working function of the
   keyboard. Is it possible by coincidence the batteries in the keyboard
   need replacing - if it has batteries even though USB connected.

   I'm not sure how to disassociate the device from your iMac to restart
   the association again as though it were a new keyboard. Hopefully
   someone else here knows how to do that.
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 

   Cc:

 "Brian W Scott" 

   Sent:

 Mon, 27 Nov 2023 12:48:04 +0800

   Subject:

 [WAMUG] Any fix for a faulty Magic Keyboard with Numeric Keypad?
 Hi,
 I disconnected my iMac from the mains last night when I saw the
 lightening heading our way.
 When I reconnect this morning the Magic Keyboard with Numeric Keypad
 is no longer responding.
 It is a USB wired keyboard not bluetooth.
 The built in hub still works. The caps lock light does not come on.
 The cost of getting it repaired (it is way out of warranty) would I
 imagine be similar to the cost of a new one.
 I can’t see any easy way into it but was wondering if there was any
 hope of getting it working again. Perhaps a combination key press or
 some such thing.
 I have another Magic Keyboard without the Numeric Keypad that I am
 currently using. I am used to having the keypad and would like it
 back again.
 Thanks
 Brian Scott
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Re: [WAMUG] Which Email address?

[Peter Crisp via WAMUG]

   Hi Wendy, perhaps iinet domain emailers have had some differing
   treatment to westent.com.au domain emailers and it's in a transition
   phase where we ill all potentially migrate to.  I've not had the
   problem you indicated yet but I suggest talking to iinet support and
   they may push you on to speak with TMC support people. I think explain
   the problem you're having and ask them what the solution is.

   Kind Regards

   Pete

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG" 

   Cc:

 

   Sent:

 Tue, 07 Nov 2023 15:23:36 +0800

   Subject:

 Re: [WAMUG] Which Email address?
 Hi Pete, Robin and Stephen
 I am accessing Webmail through my browser Firefox.  This goes back
 to
 the early days when we travelled and I wanted to check my emails.  I
 didn't want my emails downloaded to an internet cafe and then not
 visible at our next destination.
 When I ask for webmail using the old method I used for iinet I now
 get
 a TMC logon screen.  I log on to this using my internet name and
 password and this takes me to the old webmail sign-on screen.I log
 on
 again and it works well.
 I have tired to use Apple 'Mail' and it is pretty good but old
 habits
 are hard to change  I am used to the 'layout' of webmail.  Much to
 the frustration of my daughter!
 Re those companies sending stuff by letter mail telling me that
 they've been unable to send an email;   has anyone else had this
 problem?
 Many thanksWendy
 _Friends of Gabbiljee respectfully acknowledges that it is located
 on
 the land of the Whadjuk Noongar people. _

 - Original Message -
 From: "WAMUG"
 To:"WAMUG"
 Cc:"Stephen Chape"
 Sent:Sat, 4 Nov 2023 22:15:16 +0800
 Subject:Re: [WAMUG] Which Email address?
 Hi Wendy … you have me intrigued.
 Why do you now log in to The Messaging Co ?
 My daughter is with Westnet.
 She simply she followed the steps suggested by Westnet to retain her
 email address
 by the due date and nothing has changed.
 > On 4 Nov 2023, at 6:51 pm, Pete via WAMUG wrote:
 >
 > Thanks and agreed Robin. Completely frictionless as you say.
 >
 > Regards
 >
 > Pete
 >
 >> On 4 Nov 2023, at 6:12 pm, Robin Belford via WAMUG wrote:
 >>
 >> Hi Wendy,
 >>
 >> I’m not sure you have fully understood the minimal effect on the
 user that the transfer of the email hosting of iinet, westnet et.
 al.
 email services actually entails.
 >> Now perhaps because you appear to be accessing your email via a
 web browser you are experiencing the dual login dance (it sounds
 absurd to me).
 >>
 >> You could consider using an email client, such as Mail, which
 comes installed on every macintosh and iPhone.
 >> Using these services I, my wife, and my children have experienced
 a frictionless transition.
 >> Infact they don’t really know, or care, who is managing their
 email hosting
 >> All they care about is continuity of service, which they have
 experienced.
 >>
 >> As for your assertion that third party companies, such as
 Medibank
 etc. expect you to change your email address is a complete nonsense.
 >> If that is what you have been told you, have been badly advised.
 >>
 >> You just keep using your westnet/iinet/ address as if nothing has
 happened.
 >>
 >> Regards,
 >>
 >> Robin
 >>
 >>
 >>
 >>
 >>> On 4 Nov 2023, at 5:40 pm, wendy.corrick--- via WAMUG wrote:
 >>>
 >>> Yep Peter I agree with your good summary.
 >>>
 >>> I too have an iinet address (one of their very early customers
 in
 fact)
 >>> and I did more than groan when I heard they intended to out
 source the
 >>> management of their iinet email customers.
 >>>
 >>> I did it by the due date and now log in to The Messaging Company
 first;
 >>> this takes me automatically to the familiar iinet screen where I
 log in
 >>> again.
 >>>
 >>> All is OK; except many companies eg Medibank assume that ALL
 iinet
 >>> customers MUST change their address. Our postman (the one that
 goes
 >>> around the streets delivering mail) is weighed down by the
 numbers of
 >>> letters this household has received requesting us to let the
 company
 >>> know of our new email address. (I exaggerate a bit there!) What
 I
 >>> haven't worked out is are these companies responding to some
 emails
 >>> that bounced? or are they just assuming that all iinet customers
 need
 >>> to change their address
 >>>
 >>> It is becoming a real problem; and very time consuming in trying
 to
 >>> contact each company to tell them my address is valid.
 >>>
 >>> Whether or not the Messaging Company will be happy to have 

Re: [WAMUG] Which Email address?

[Peter Crisp via WAMUG]

   HI Stephen, yes by simply “Opting In” to have Westnet migrate your
   email service to TMC, you’re merely saying to Westnet - at the deadline
   date, transition my email service to TMC. I don’t believe the
   transition has happened yet. The greeting email we received upon
   “Opting In” said to wait for further instructions which will be
   delivered later. In the meantime time continue to use the Westnet
   webmail page if that is what you use, as I do sometimes (when on my
   work Windows laptop).

   Regards
   Pete

 On 4 Nov 2023, at 10:15 pm, Stephen Chape 
 wrote:

   

 Hi Wendy … you have me intrigued.

   Why do you now log in to The Messaging Co ?

   My daughter is with Westnet.

   She simply she followed the steps suggested by Westnet to retain her
   email address

   by the due date and nothing has changed.

   On 4 Nov 2023, at 6:51 pm, Pete via WAMUG 
   wrote:

   Thanks and agreed Robin. Completely frictionless as you say.
   Regards
   Pete

 On 4 Nov 2023, at 6:12 pm, Robin Belford via WAMUG
  wrote:
 Hi Wendy,
 I’m not sure you have fully understood the minimal effect on the
 user that the transfer of the email hosting of iinet, westnet et.
 al. email services actually entails.
 Now perhaps because you appear to be accessing your email via a web
 browser you are experiencing the dual login dance (it sounds absurd
 to me).
 You could consider using an email client, such as Mail, which comes
 installed on every macintosh and iPhone.
 Using these services I, my wife, and my children have experienced a
 frictionless transition.
 Infact they don’t really know, or care, who is managing their email
 hosting.
 All they care about is continuity of service, which they have
 experienced.
 As for your assertion that third party companies, such as Medibank
 etc. expect you to change your email address is a complete nonsense.
 If that is what you have been told you, have been badly advised.
 You just keep using your westnet/iinet/ address as if nothing has
 happened.
 Regards,
 Robin

 On 4 Nov 2023, at 5:40 pm, wendy.corrick--- via WAMUG
  wrote:
 Yep Peter I agree with your good summary.
 I too have an iinet address (one of their very early customers in
 fact)
 and I did more than groan when I heard they intended to out source
 the
 management of their iinet email customers.
 I did it by the due date and now log in to The Messaging Company
 first;
 this takes me automatically to the familiar iinet screen where I log
 in
 again.
 All is OK;  except many companies eg Medibank assume that ALL iinet
 customers MUST change their address.  Our postman (the one that goes
 around the streets delivering mail) is weighed down by the numbers
 of
 letters this household has received requesting us to let the company
 know of our new email address.  (I exaggerate a bit there!)  What I
 haven't worked out is are these companies responding to some emails
 that bounced? or are they just assuming that all iinet customers
 need
 to change their address.
 It is becoming a real problem;  and very time consuming in trying to
 contact each company to tell them my address is valid.
 Whether or not the Messaging Company will be happy to have all these
 iinet customers after the first year we will just have to wait and
 see..  Along with how much they charge us.
 Best wishes all
 Wendy
 Friends of Gabbiljee respectfully acknowledges that it is located on
 the land of the Whadjuk Noongar people.
   - Original Message -
 From:
 "WAMUG" 
 To:
   "WAMUG" 
 Cc:
   "Peter Crisp" 
 Sent:
   Thu, 02 Nov 2023 14:55:29 +0800
 Subject:
   Re: [WAMUG] Which Email address?
   Hi Rod, I am with Westnet as my ISP - same org as iinet I
   understand.
   Westnet advised me a couple of months back too they are
 outsourcing
   the email management. This was received with big groans. However,
   Westnet (and iinet) are outsourcing the email management to The
   Messaging Company. You have the choice to Opt In to their plan, in
   which case they will manage the full migration of your Westnet (or
   iinet) Mail accounts to The Messaging Company, but importantly you
   will keep exactly the same email address afterwards. I have opted
 in
   as making a change to a different email address would be a huge
   undertaking with all the tangles with multiple other
 subscriptions,
   providers etc my email address is associated with. Same to for the
 4
   other family members in my family. I dug further into this - the
   first
   year of email management is free with The Messaging Company and
 then
   from year 2, they will charge a fee for the email management. If I
   l

Re: [WAMUG] Which Email address?

[Peter Crisp via WAMUG]

   Hi Rod, I am with Westnet as my ISP - same org as iinet I understand.
   Westnet advised me a couple of months back too they are outsourcing the
   email management. This was received with big groans. However, Westnet
   (and iinet) are outsourcing the email management to The Messaging
   Company. You have the choice to Opt In to their plan, in which case
   they will manage the full migration of your Westnet (or iinet) Mail
   accounts to The Messaging Company, but importantly you will keep
   exactly the same email address afterwards. I have opted in as making a
   change to a different email address would be a huge undertaking with
   all the tangles with multiple other subscriptions, providers etc my
   email address is associated with. Same to for the 4 other family
   members in my family. I dug further into this - the first year of email
   management is free with The Messaging Company and then from year 2,
   they will charge a fee for the email management. If I look at my
   Westnet plan, the current email management fee will disappear form day
   1 after migration and thereafter. I don't know yet how much The
   Messaging Company will charge from year 2.

   You can ring the helpline for further details if other questions or
   there is an FAQ page for the commonly asked questions.
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG" 

   Cc:

 "Rod Blitvich" 

   Sent:

 Thu, 2 Nov 2023 14:13:05 +0800

   Subject:

 [WAMUG] Which Email address?
 Hi Folks
 So iinet email is shifting to another provider.
 Please can you suggest which email address should now I use as my
 primary address?
 I currently use rb...@iinet.net.au
 I have the following email addresses:
 rb...@iinet.net.au
 bli...@mac.com
 bli...@icloud.com
 I am thinking of making bli...@mac.com as my primary address
 Thank you
 Rod Blitvich
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[WAMUG] IOmega ZIP drive

[Peter Crisp via WAMUG]

Hi folks, this is a long shot - I have a junk room I am clearing out and there 
is an old iOmega ZIP drive unit along with a stack of ZIP discs (14 of them - 
each 250MB). My Dad used it on his Mac’s many years ago.

It’s junk as far as I’m concerned but there may be someone here who might want 
this either for posterity or genuine use. 

Free for whomever wants it.

Regards


Pete
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Re: [WAMUG] iMac periodically dropping off WiFi ?

[Peter Crisp via WAMUG]

   Hi Stephen, I've not had this problem but a couple of suggestions. Try
   removing the WiFi network from the stack of WiFi networks in the stack
   (maybe it only has this one in the stack of one WiFi networks). Then
   reinstate it from fresh.

   Ensure also that it sits as the first network in order of the stack of
   networks if you have a stack of other WiFi networks.

   When was the iMac last fully Shutdown?
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG" 

   Cc:

 "Stephen Chape" 

   Sent:

 Wed, 19 Apr 2023 15:32:59 +0800

   Subject:

 [WAMUG] iMac periodically dropping off WiFi ?
 Hi folks … this has been happening with my wife’s iMac for about 48
 hours.
 It has dropped off WiFi at least 3 times.
 And I have had to reconnect using the password.
 Anyone know why this might be happening please ?
 Mac 21.5 inch late 2012
 3.1 GHz Quad-Core Intel i7
 Regards
 Stephen Chape
 Mac by choice
 Windows because my employer knew no better
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Re: [WAMUG] New computer security

[Peter Crisp via WAMUG]

   Hi Rosemary, sorry I don't have any advice on this problem but I am
   curious as to why you're not using Time Machine or is the WD back
   additional to it? My dear Dad used to have a TM backup as well as TWO
   additional CCC backups running on alternate days!

   I hope you get it sorted, always these problems arise only after you've
   made the change to a new machine or an OSX update.
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG" 

   Cc:

 "Rosemary Spark" 

   Sent:

 Fri, 27 Jan 2023 10:52:40 +0800

   Subject:

 [WAMUG] New computer security
 Hi all,
 I have a new computer Macbook Air 2022, Ventura 13. One of my
 programmes
 (Western Digital) interfaces so I can back up my mac.
 When I set up my new computer first I had to download Rosetta to run
 it at
 all.
 Then to sign in to the web app, it demanded I change extensions. It
 used to
 be you could change this in Security settings.
 Now evidently you have to boot into Recovery and edit the Security
 Start
 Utility explained here https://support.apple.com/en-au/HT208198 ...
 But this Utility DOES NOT EXIST.
 The instructions say
 1. When you see the macOS utilities window, choose Utilities >
 Startup
 Security Utility from the menu bar.
 The only Utility is Disc Utility...that's it!
 Can anyone offer a solution?
 Cheers
 Rosemary Spark
 PO Box 781
 South Fremantle WA 6162 Australia
 Phone: + 61 ‭8 6397 6822‬
 Mobile: 0414268043
 Email: arkaysp...@gmail.com
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Re: [WAMUG] Mac mini

[Peter Crisp via WAMUG]

   Ok, this may help to progress, Bill.

   https://www.alphr.com/find-admin-password-mac/
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG" 

   Cc:

 "Juliet Kitson" 

   Sent:

 Wed, 7 Dec 2022 14:31:48 +1100

   Subject:

 Re: [WAMUG] Mac mini
 Thanks again when I first fired up just hit enter so no passé word
 so no
 problem but can’t change time and date as I can’t connect to
 internet even
 system settings indicate I am connected
 On Wed, Dec 7, 2022 at 14:27 Peter Crisp via WAMUG
 
 wrote:
 > AH, I see your problem now - so it is the Apple account login
 password
 > you don't have. Sorry I went down the wrong burrow. I actually
 don't
 > know how to recover the Apple Password if it becomes lost. I hope
 > someone else here can help - I'd like to know too.
 >
 > I suppose a call to Apple Help may get you along the way to
 success but
 > if you're outside of the Apple Care date not sure if they'll help.
 > Kind Regards
 > Peter Crisp
 >
 > - Original Message -
 >
 > From:
 > "WAMUG" 
 >
 > To:
 >
 > "WAMUG" 
 >
 > Cc:
 >
 > "Juliet Kitson" 
 >
 > Sent:
 >
 > Wed, 7 Dec 2022 14:19:05 +1100
 >
 > Subject:
 >
 > Re: [WAMUG] Mac mini
 > Thanks Peter,
 > I should have more specific when I fire up I am asked to set time
 > and date
 > etc as I have no password to startup but I need a password to
 unlock
 > to
 > change date and time which is the one I have forgotten my other
 > problem is
 > even though in system preferences it indicates I am connected to
 the
 > net
 > the network in the top of the page menu is blanked out and when I
 > try to
     > open safari you are not connected to the internet message appears
 by
 > the
 > way this mac mini is old and running HI sierra.
 > Regards Bill
 > On Wed, Dec 7, 2022 at 1:18 PM Peter Crisp via WAMUG <
 > wa...@lists.wamug.org.au> wrote:
 > > Hi Juliet - yes, if you go to the ABC iView site via your
 browser
 > or
 > > app and try to Log In, you select the "With email" option. Once
 > there,
 > > there is usually a "Forgot Password" button. If you select this,
 > you
 > > will get a reset password link to your Inbox and you're on your
 > way
 > > again.
 > >
 > > I use Passdiary as my holder of all passwords - very useful to
 > minimise
 > > this problem recurring. I have literally hundreds of different
 > accounts
 > > and no two are the same. There's polenty of other password
 manager
 > apps
 > > available too.
 > > Kind Regards
 > > Peter Crisp
 > >
 > > - Original Message -
 > >
 > > From:
 > > "WAMUG" 
 > >
 > > To:
 > >
 > > "WAMUG Mailing List" 
 > >
 > > Cc:
 > >
 > > "Juliet Kitson" 
 > >
 > > Sent:
 > >
 > > Wed, 7 Dec 2022 12:55:38 +1100
 > >
 > > Subject:
 > >
 > > [WAMUG] Mac mini
 > > Hello
 > > I have a mac mini which I purchased many years ago I am now
 trying
 > > to set
 > > it up for ABC Iview but I have forgotten my password is there
 > anyway
 > > to
 > > overcome this problem.
 > > Regards Bill
 > > -- The WA Macintosh User Group Mailing List --
 > > Archives - <https://www.mail-archive.com/wamug@wamug.org.au/>
 > > Guidelines -
 > <http://www.wamug.org.au/mailinglist/guidelines.shtml>
 > > Settings & Unsubscribe - <
 > > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
 > >
 > -- The WA Macintosh User Group Mailing List --
 > Archives - <https://www.mail-archive.com/wamug@wamug.org.au/>
 > Guidelines -
 <http://www.wamug.org.au/mailinglist/guidelines.shtml>
 > Settings & Unsubscribe - <
 > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
 >
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Re: [WAMUG] Mac mini

[Peter Crisp via WAMUG]

   AH, I see your problem now - so it is the Apple account login password
   you don't have. Sorry I went down the wrong burrow. I actually don't
   know how to recover the Apple Password if it becomes lost. I hope
   someone else here can help - I'd like to know too.

   I suppose a call to Apple Help may get you along the way to success but
   if you're outside of the Apple Care date not sure if they'll help.
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG" 

   Cc:

 "Juliet Kitson" 

   Sent:

 Wed, 7 Dec 2022 14:19:05 +1100

   Subject:

 Re: [WAMUG] Mac mini
 Thanks Peter,
 I should have more specific when I fire up I am asked to set time
 and date
 etc as I have no password to startup but I need a password to unlock
 to
 change date and time which is the one I have forgotten my other
 problem is
 even though in system preferences it indicates I am connected to the
 net
 the network in the top of the page menu is blanked out and when I
 try to
 open safari you are not connected to the internet message appears by
 the
 way this mac mini is old and running HI sierra.
 Regards Bill
     On Wed, Dec 7, 2022 at 1:18 PM Peter Crisp via WAMUG <
 wa...@lists.wamug.org.au> wrote:
 > Hi Juliet - yes, if you go to the ABC iView site via your browser
 or
 > app and try to Log In, you select the "With email" option. Once
 there,
 > there is usually a "Forgot Password" button. If you select this,
 you
 > will get a reset password link to your Inbox and you're on your
 way
 > again.
 >
 > I use Passdiary as my holder of all passwords - very useful to
 minimise
 > this problem recurring. I have literally hundreds of different
 accounts
 > and no two are the same. There's polenty of other password manager
 apps
 > available too.
 > Kind Regards
 > Peter Crisp
 >
 > - Original Message -
 >
 > From:
 > "WAMUG" 
 >
 > To:
 >
 > "WAMUG Mailing List" 
 >
 > Cc:
 >
 > "Juliet Kitson" 
 >
 > Sent:
 >
 > Wed, 7 Dec 2022 12:55:38 +1100
 >
 > Subject:
 >
 > [WAMUG] Mac mini
 > Hello
 > I have a mac mini which I purchased many years ago I am now trying
 > to set
 > it up for ABC Iview but I have forgotten my password is there
 anyway
 > to
 > overcome this problem.
 > Regards Bill
 > -- The WA Macintosh User Group Mailing List --
 > Archives - <https://www.mail-archive.com/wamug@wamug.org.au/>
 > Guidelines -
 <http://www.wamug.org.au/mailinglist/guidelines.shtml>
 > Settings & Unsubscribe - <
 > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
 >
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Re: [WAMUG] Mac mini

[Peter Crisp via WAMUG]

   Hi Juliet - yes, if you go to the ABC iView site via your browser or
   app and try to Log In, you select the "With email" option. Once there,
   there is usually a "Forgot Password" button. If you select this, you
   will get a reset password link to your Inbox and you're on your way
   again.

   I use Passdiary as my holder of all passwords - very useful to minimise
   this problem recurring. I have literally hundreds of different accounts
   and no two are the same. There's polenty of other password manager apps
   available too.
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG Mailing List" 

   Cc:

 "Juliet Kitson" 

   Sent:

 Wed, 7 Dec 2022 12:55:38 +1100

   Subject:

 [WAMUG] Mac mini
 Hello
 I have a mac mini which I purchased many years ago I am now trying
 to set
 it up for ABC Iview but I have forgotten my password is there anyway
 to
 overcome this problem.
 Regards Bill
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[WAMUG] Macbook Pro 2013 Retia 13" - Battery suspect

[Peter Crisp via WAMUG]

Hi there. I bought a Macbook Pro 2013 Retina 13” in 2013 (late). It has been 
and is still a reliable Macbook. It doesn’t get used for much but I do need it. 
A few months back I noticed the keyboard area beginning to bulge upwards and 
the keyboard alloy shell is deforming upwards. It still is working fine. I keep 
it on power all the time and rarely take it away from the power to use it for 
portability. Bulge is becoming more pronounced over time.

My suspicion is the nearly 10 year old battery is expanding and pushing up the 
chassis from beneath the keyboard. I see some online DIY battery replacement 
procedures and I’ve done many other Macbook Air, Pro batteries before - but the 
Retina seems more complex, though not overly daunting for my relevant 
experience in doing these tasks. I could give it a go. 

Naturally I have backups all in order in the event of a disaster. 

Has anyone here done a 2013 MBP Retina 13” battery change - or would Apple even 
touch it?

Comments please.

Thanks in advance

Peter Crisp.


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Re: [WAMUG] Decision time: MacBook Pro battery

[Peter Crisp via WAMUG]

   Hi Tim, I had a very similar experience in the last couple of weeks for
   an MBA (Mid 2012) I am selling - (daughter's ex-school used MBA). I
   thought the battery was fine and when a potential buyer came over, it
   wouldn't boot into the setup screen (I had previously erased it).  When
   I put the power lead on it, it did boot up, as soon as the power lead
   was disconnected, screen went black. So I surmised the battery was
   completely shot. When I left it on charge overnight prior to selling,
   the charge lead light remained orange and I noted too that the power
   block was cold - so no energy going into the dead battery. Light
   remained orange for days - it was never going to go green.

   So I bought a replacement battery (A1466 MBA), fitted it and then
   charged it. Now it boots fine whether on charger lead or not. I am also
   aware that the eBay batteries are potentially dubious life (when
   compared with new Apple batteries fitted by Apple), but for $38 I was
   ok with that for what is quite an old machine that is otherwise a good
   working MBA.

   If I were in your position, I would get myself an eBay battery ($70 odd
   from a quick search) to get yourself going again. From there you can
   decide either to keep it in operation or peel off the data you need
   from it and get a new (or newer used) MB. I wouldn't reckon that $299
   is worth spending on such an old machine. You can get 4 eBay batteries
   for the same and they're an easy DIY fit. Just watch the myriad of
   clips on YouTube.
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG List" 

   Cc:

 "Tim Law" 

   Sent:

 Thu, 29 Sep 2022 11:17:08 +0800

   Subject:

 [WAMUG] Decision time: MacBook Pro battery
 Good morning
 A1502 late 2013 MacBook Pro. Still suitable for purpose.
 Couple of days ago I got a ‘service required’ warning saying the
 battery was at the end of its life. Now the machine won’t start up,
 even if the power supply is plugged in. Interestingly the power
 charger brick is not at all warm, indicating no charge going in but
 the little orange light on the magnetic plug is on.
 Apple website estimates $299 to replace the battery. A new M2 costs
 $2000
 I use VMware Fusion to run two native PC apps and it works as I
 require so I’m hesitant to upgrade in case that stops functioning.
 Do I just get the battery replaced or replace the machine?. I have a
 feeling it’s no longer supported for OSX upgrades.
 Wise thoughts appreciated.
 Tim Law
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Re: [WAMUG] Two iPhones receiving my SMS replies ?

[Peter Crisp via WAMUG]

   Hi Stephen, I can recall I had this problem many many years ago. I was
   thinking the quick solution is the one Daniel indicated would be a
   quick one for you. But there is another way and this has been 100% the
   best way forward for my family of 5 people. We all shared the one Apple
   ID at one point in time and it sort of worked ok and using the solution
   Daniel indicated we kept our texts to ourselves across our own devices.
   When Apple introduced the Family Sharing functionality, that
   revolutionized this issue of overlapping texts between users to
   disappear but many other things became very easily managed.

   The link below is worth a read and it may seem daunting but is actually
   very easy to set up.

   For my family - I am the Organiser, my wife (is created as a
   Parent/Guardian) and three kids are all Family members in the Family I
   created. My wife and I both have ability to Approve or Decline our kids
   purchase of apps (underwritten by my credit card). Apps bought by any
   family member automatically gives all family members the ability to
   download that same app for no more payment as well. In app purchases
   are Apple ID specific - one to be aware of but still needs specific
   approval for each in app purchase. In setting up the family, each
   family member will need to create their own Apple ID (email and
   password) to set up their future in the Apple ecosystem. This may be
   challenging for your wife if you're to be the Organiser and she is a
   'subordinate' Family Member (But still with Organiser authority to
   purchase etc) as she will become distanced from the things she has at
   her fingertips that are associated with your Apple ID now but making
   the break is something worth considering. The link should explain the
   process of migrating things across (Contacts, Mail etc)
   https://support.apple.com/en-au/HT201088
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG" 

   Cc:

 "Stephen Chape" 

   Sent:

 Thu, 8 Sep 2022 09:23:17 +0800

   Subject:

 Re: [WAMUG] Two iPhones receiving my SMS replies ?
 Thanks Daniel.
 I went looking for that but her iPad has no phone number.
 So her only option is the Apple ID … that is my issue.
 > On 7 Sep 2022, at 11:11 pm, Daniel Kerr via WAMUG
  wrote:
 >
 > Hi Stephen
 >
 > Yes, if you’re using the same AppleID that would be why,
 >
 > You can disable it by the following…
 > On your wife’s iPad go to Settings - Messages.
 > Tap on “Send & Receive”. You’ll see a list od AppleID’s and phone
 numbers. Untick the phone number you don’t want her to receive them
 on. (In the top section)
 > This will then remove it from the “list of replies”.
 >
 > That should then resolve it.
 > Kind regards
 > Daniel
 >
 > ---
 > Daniel Kerr
 > MacWizardry
 >
 > p : 0414 795 960
 > e : 
 > w : 
 >
 >
 > **For everything Apple**
 >
 > NOTE: Any information provided in this email may be my personal
 opinion and as such should be taken accordingly, and may not be the
 views of MacWizardry. Any information provided does not offer or
 warrant any form of warranty or accept liability. It would be
 appreciated that if any information in this email is to be
 disseminated, distributed or copied, that permission by the author
 be requested.
 >
 >> On 7 Sep 2022, at 10:38 pm, Stephen Chape via WAMUG
  wrote:
 >>
 >> Hi folks.
 >>
 >> When I send an SMS from my iPhone 13 to anyone else with an
 iPhone my
 >> wife also receives the reply on her iPad.
 >>
 >> I am guessing this is because we use the same Apple ID for all
 our
 >> devices and these go as iMessages.
 >>
 >> Is there any way of stopping this without changing the Apple ID ?
 >> Regards
 >> Stephen Chape
 >> Mac by choice
 >> Windows because my employer knew no better
 >> -- The WA Macintosh User Group Mailing List --
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 >
 > -- The WA Macintosh User Group Mailing List --
 > Archives - 
 > Guidelines -
 
 > Settings & Unsubscribe -
 
 Regards
 Stephen Chape
 Mac by choice
 Windows because my employer knew no better
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Re: [WAMUG] Virus

[Peter Crisp via WAMUG]

   Yes, agreed to all those below. Classic giveaway is where it starts
   "Hello, we can't invoice you properly, you will be disconnected if you
   don't resolve". A name is never provided by a scammer.

   Kind Regards

   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 "WAMUG" 

   Cc:

 "Susan Hastings" 

   Sent:

 Tue, 9 Aug 2022 08:16:39 +1000

   Subject:

 Re: [WAMUG] Virus
 Hi Juliet, I’m getting heaps of emails regarding security and anti
 virus programs and I send them all to junk. I’ve even had one
 pretending to be my internet provider. You can rely on them all as
 being scams. Cheers, Susan.
 Sent from my iPad
 > On 9 Aug 2022, at 8:10 am, Juliet Kitson via WAMUG
  wrote:
 >
 >  Thanks Pete,
 > I did just that.
 > Regards Juliet
 >
 > On Tue, Aug 9, 2022 at 2:19 AM Pete Smith via WAMUG
 > <[1]wa...@lists.wamug.org.au> wrote:
 >
 > Hi Juliet.
 > I wouldn’t trust it. I don’t think it’s Apple. That would an
 > admission
 > that their security is poor - which I don’t think it is.
 > As for any one else, how would they know whether you have any
 > viruses
 > or trojans on your computer anyway?
 > I would just delete the email.
 > That’s my personal view anyway.
 > Regards,
 > Pete Smith
 > On 8 Aug 2022, at 13:52, Juliet Kitson via WAMUG
 > <[1][2]wa...@lists.wamug.org.au> wrote:
 > Hello
 > I am usually very suspicious of weird messages just got one
 > with the
 > apple logo in the top corner warning of trojans and virus
 > "[2]I-protect.com" telling me to scan any advice would be
 > appreciated.
 > Regards Juliet
 > -- The WA Macintosh User Group Mailing List --
 > Archives -
 > <[3][3]https://www.mail-archive.com/wamug@wamug.org.au/>
 > Guidelines -
 > <[4][4]http://www.wamug.org.au/mailinglist/guidelines.shtml>
 > Settings & Unsubscribe -
 > <[5][5]http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
 > References
 > 1. mailto:[6]wa...@lists.wamug.org.au
 > 2. [7]http://I-protect.com/
 > 3. [8]https://www.mail-archive.com/wamug@wamug.org.au/
 > 4. [9]http://www.wamug.org.au/mailinglist/guidelines.shtml
 > 5. [10]http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 > -- The WA Macintosh User Group Mailing List --
 > Archives - <[11]https://www.mail-archive.com/wamug@wamug.org.au/>
 > Guidelines -
 > <[12]http://www.wamug.org.au/mailinglist/guidelines.shtml>
 > Settings & Unsubscribe -
 > <[13]http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
 >
 > References
 >
 > 1. mailto:wa...@lists.wamug.org.au
 > 2. mailto:wa...@lists.wamug.org.au
 > 3. https://www.mail-archive.com/wamug@wamug.org.au/
 > 4. http://www.wamug.org.au/mailinglist/guidelines.shtml
 > 5. http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 > 6. mailto:wa...@lists.wamug.org.au
 > 7. http://I-protect.com/
 > 8. https://www.mail-archive.com/wamug@wamug.org.au/
 > 9. http://www.wamug.org.au/mailinglist/guidelines.shtml
 > 10. http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 > 11. https://www.mail-archive.com/wamug@wamug.org.au/
 > 12. http://www.wamug.org.au/mailinglist/guidelines.shtml
 > 13. http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 > -- The WA Macintosh User Group Mailing List --
 > Archives - 
 > Guidelines -
 
 > Settings & Unsubscribe -
 
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