Re: iMac Stuck on loading screen

2018-05-27 Thread Walter Haenel

Hi Ronni,
I can not see such uninstall items in the applications folder.
Do you mean I reinstall the OS from the SuperDuper HD  (my bootable  
backup)?  Can I not reinstall the OS within the disc utility  
recovery  "Restore" from OS X Base System ?


Thanks
Walter
On 27/05/2018, at 4:04 PM, Ronda Brown wrote:


Hi Walter,
I had read your first post to the list.
But you haven’t mentioned if you had searched and used ‘Uninstall  
Search.pitchofcase.com’ or ‘Search.pitchofcase.com uninstaller’

Launch Finder
Select Applications in the Finder sidebar.
If you see Uninstall Search.pitchofcase.com or  
Search.pitchofcase.com Uninstaller, double-click it and follow  
instructions
Drag unwanted application from the Applications folder to the Trash  
(located on the right side of the Dock)
If you can’t get rid of it and every file it has installed on your  
Mac, you will need to reinstall your system from a Bootable backup  
made prior to you downloading and installing this on the system.
These malware/spyware/virus type normally are installed in some  
free application / software program, downloaded and installed  
without reading all the information when installing the application.


Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB


On 27 May 2018, at 3:27 pm, Walter Haenel <whae...@iinet.net.au>  
wrote:



Hi Ronni,

I looked at the website this morning and had already carried out  
the steps suggested. (refer my post below)
I went back into the Library files again, there was one  
Pitchofcase file left which I trashed.
Tried to re-start, but it gets stuck at about 60%. I can only boot  
into safe mode.

Thanks for your help.

Cheers
Walter
On 27/05/2018, at 2:11 PM, Ronda Brown wrote:


Hello Walter,

Step 1: Remove Browser Extensions that belongs to  
Search.pitchofcase.com


1. Locate the add-on or extension that is relevant to the adware.  
To do this, please follow the following depending on affected  
browser.


Safari – Choose Preferences from the Safari menu, then click the  
Extensions icon. This will open a window showing all installed  
extensions.


Step 2: Delete Malicious Files that have installed  
Search.pitchofcase.com


1. Select and copy the string below to your Clipboard by pressing  
Command + C on your keyboard.


~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to  
Folder…


3. Press Command + V on your keyboard to paste the copied string.  
Press Return to go to the said folder.


4. You will now see a folder named LaunchAgents. Take note of the  
following files inside the folder:


unknown.download.plist
unknown.ltvbit.plist
unknown.update.plist
The term unknown is just a representation of the actual malware  
name. It is normally an unfamiliar file name such as the following:


– Pitchofcase, InstallMac, Manroling, Genieo, Inkeeper, Software  
Updater


If you cannot find the specified file, please look for any  
unfamiliar or suspicious entries. It may be the one causing the  
Search.pitchofcase.com to be present on your Mac. Arranging all  
items to see the most latest ones may also help you identify  
recently installed unfamiliar files. Please press Option +  
Command + 4 on your keyboard to arrange the application list in  
chronological order.




Important: Take note of all the suspicious files as you may also  
delete the same item on another folder as we go on.


5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and  
Paste the following string to easily locate the folder.


~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in  
Step 4. Drag them to the Trash.


Optional: For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.



3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to  
Search.pitchofcase.com.


Step 3: Scan the System with Adware Removal Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

Click here to download MBAM for Mac (this will open a new window)

2. Run Malwarebytes Anti-malware for Mac. It will check for  
updates and download if most recent version is available. This is  
necessary in finding recent malware threats including  
Search.pitchofcase.com.


3. If it prompts to close all running web browser, please do so.  
Thus, we advise you to PRINT this guide for your reference before  
going offline.


4. Once it opens the user interface, please click on Scan button  
to start scanning your Mac computer.


Walter, Best to Go Here: - read, print and follow all the  
instructions;

https://malwarefixes.com/remove-search-pitchofcase-com-mac-os/

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB


On 27 May 2018, at 1:11 pm, FW <whae...@iinet.net.au> wrote:


Good 

Re: iMac Stuck on loading screen

2018-05-27 Thread Walter Haenel

Hi Ronni,

I looked at the website this morning and had already carried out the  
steps suggested. (refer my post below)
I went back into the Library files again, there was one Pitchofcase  
file left which I trashed.
Tried to re-start, but it gets stuck at about 60%. I can only boot  
into safe mode.

Thanks for your help.

Cheers
Walter
On 27/05/2018, at 2:11 PM, Ronda Brown wrote:


Hello Walter,

Step 1: Remove Browser Extensions that belongs to  
Search.pitchofcase.com


1. Locate the add-on or extension that is relevant to the adware.  
To do this, please follow the following depending on affected browser.


Safari – Choose Preferences from the Safari menu, then click the  
Extensions icon. This will open a window showing all installed  
extensions.


Step 2: Delete Malicious Files that have installed  
Search.pitchofcase.com


1. Select and copy the string below to your Clipboard by pressing  
Command + C on your keyboard.


~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to  
Folder…


3. Press Command + V on your keyboard to paste the copied string.  
Press Return to go to the said folder.


4. You will now see a folder named LaunchAgents. Take note of the  
following files inside the folder:


unknown.download.plist
unknown.ltvbit.plist
unknown.update.plist
The term unknown is just a representation of the actual malware  
name. It is normally an unfamiliar file name such as the following:


– Pitchofcase, InstallMac, Manroling, Genieo, Inkeeper, Software  
Updater


If you cannot find the specified file, please look for any  
unfamiliar or suspicious entries. It may be the one causing the  
Search.pitchofcase.com to be present on your Mac. Arranging all  
items to see the most latest ones may also help you identify  
recently installed unfamiliar files. Please press Option + Command  
+ 4 on your keyboard to arrange the application list in  
chronological order.




Important: Take note of all the suspicious files as you may also  
delete the same item on another folder as we go on.


5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and  
Paste the following string to easily locate the folder.


~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in  
Step 4. Drag them to the Trash.


Optional: For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.



3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to  
Search.pitchofcase.com.


Step 3: Scan the System with Adware Removal Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

Click here to download MBAM for Mac (this will open a new window)

2. Run Malwarebytes Anti-malware for Mac. It will check for updates  
and download if most recent version is available. This is necessary  
in finding recent malware threats including Search.pitchofcase.com.


3. If it prompts to close all running web browser, please do so.  
Thus, we advise you to PRINT this guide for your reference before  
going offline.


4. Once it opens the user interface, please click on Scan button to  
start scanning your Mac computer.


Walter, Best to Go Here: - read, print and follow all the  
instructions;

https://malwarefixes.com/remove-search-pitchofcase-com-mac-os/

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB


On 27 May 2018, at 1:11 pm, FW  wrote:


Good morning all,

I’m looking for help to solve my problem with the iMac (10.13.4)  
booting approx. 60% then it’s stuck.
I have shut it down and tried to boot in Safe mode which worked.  
(is in safe mode now).
Also launched into recovery mode (Command+R) and tried Repair disc  
which it did and reported “Operation successful”.
Looked at the list of applications and found one that was  
installed yesterday: PITCHOFCASE.

After reading on the net it sounds like it’s a Bitchofcase ?
Tried some of the suggestions on the net to find and remove  
unwanted Pitchofcase files.
Checked extensions in Safari preferences, but only 1Password is  
listed.
Tried to open Malwarebytes but it was: "Background service is  
offline”.
Removed Malwarebytes and reinstalled it, scanned it, it came up  
with a clean scan but looking under Quarantine
it had quarantined 5 Pitchofcase files which I trashed within  
Malwarebytes. Emptied trash.
Tried a normal restart but nothing has changed - it won’t go  
further than 60%.

Now back in safe mode.
Also searched in WAMUG archives for that problem but did not  
really find anything.
Tried to open 1Password, it jumps around and talks about a  
vulnerability problem and change password.

Tried to open iPhoto, the pictures are all black.
iTunes opens but no sound, I guess because I’m in safe mode.
I have the option of 

Re: eBay Purchases

2013-02-01 Thread Walter Haenel
Good Morning all,

I just looked at the item on ebay. It's located in NSW - not in the UK.
Why are you thinking of iMacs from the UK  Rick ?

Cheers,
Walter

Sent from my iPad

On 02/02/2013, at 5:54, Rick Armstrong a...@iinet.net.au wrote:

 http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItemitem=271148117892ssPageName=ADME:B:WNA:AU:1123#ht_1589wt_1413
 http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItemitem=271148122644ssPageName=ADME:B:WNA:AU:1123#ht_2453wt_1156
 On 01/02/2013, at 9:08 PM, Ronda Brown wrote:
 
 Send us the link Rick so we can check it.
 
 Sent from Ronni's iPad4
 
 On 01/02/2013, at 9:06 PM, Rick Armstrong a...@iinet.net.au wrote:
 
 I know Ronni, I can't report it to eBay because it looks so genuine.
 
 On 01/02/2013, at 8:43 PM, Ronda Brown wrote:
 
 Hi Again Rick,
 
 I just rechecked my price for the specifications you have given and I had 
 not included the 768GB Flash Storage that you mentioned in your Specs.
 So the price for the specifications you have listed for the iMac is 
 $4,873.99 AUD... Not $3,313.99 that I posted below.
 And you think they are going to ship that configuration iMac to Australia 
 for $1,200?
 
 Sent from Ronni's iPad4
 
 On 01/02/2013, at 7:58 PM, Ronda Brown ro...@mac.com wrote:
 
 Hi Rick,
 
 Send the link if you want us to give you more advice, but this screams 
 SCAM.
 Free worldwide shipping (massive, massive red flag).
 
 A CTO (configured to order) new 2013 with those specs from Apple 
 Australia is $3,313.99
 And they are telling you they can ship this iMac to you for $1,200AU... 
 You have to be kidding!
 
 If you are prepared to throw $1,200 away... Ok go ahead, that is your 
 decision!
 eBay are not going to cover this, you won't get your money back if it is 
 not legit.
 
 Send the link if you want any more comments.
 
 Cheers 
 Ronni
 
 Sent from Ronni's iPad4
 
 On 01/02/2013, at 6:34 PM, Rick Armstrong a...@iinet.net.au wrote:
 
 I am in the position to purchase another iMac 27 and  wondered if 
 anyone has had experienced with the iMacs on eBay that come from the UK, 
 they seem to be new and cheap but seem dodgy. Cost outlay is around the 
 $1200.00
 EXAMPLE 1: Quote
 NEW 2013 Apple iMac 27 3.4ghz Quad Core i7 768gb 32gb GTX 680M for 
 A$1,200.00
 NEW Apple MacBook Pro 15 Retina Display 16GB, 768GB SSD, 2.7GHz, i7 - 
 for A$1,200.00 price is included the shipping
 All this deal will be done safe and legal through eBay and  We can use 
 Bank Transfer
 Thoughts?
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 -- next part --
 An HTML attachment was scrubbed...
 URL: 
 http://lists.wamug.org.au/pipermail/wamug.org.au-wamug/attachments/20130202/6b326737/attachment.htm
  
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug


Re: Telstra iPad Recharge

2013-01-04 Thread Walter Haenel
Hi, Rod, Neil,

The 12GB/$180.-- /365 days is a bargain. And it is more convenient.
That's what I use. When you are traveling Telstra has the best coverage -
even though I don't like Telstra for other reasons.

Cheers,

Walter

Sent from my iPad

On 04/01/2013, at 21:51, Neil Houghton n...@possumology.com wrote:

 Hi Rod,
 
 I'm in a similar situation  I figured the $180/365 day recharge had to be
 the best:
 
 €   It works out to only $15/month so it's cheaper than the lowest 30 day
 recharge
 €   It gives you an AVERAGE of 1GB/month - the same as the lowest 30 day
 recharge
 €   It allows you to have several low use months plus one or two high use
 months - so long as you stay below the 12GB total
 €   If you take off for a while, you can use a bit more data and use it as a
 mobile hotspot for your iphone /or laptop and it will all average out with
 your normal (low) useage.
 
 
 
 Well, that's my thinking anyway ;o)
 
 
 Cheers
 
 
 
 Neil
 -- 
 Neil R. Houghton
 Albany, Western Australia
 Tel: +61 8 9841 6063
 Email: n...@possumology.com
 
 
 
 on 4/1/13 6:09 PM, Rod Blitvich at rb...@iinet.net.au wrote:
 
 Hi WAMIGers
 I have had my iPad mini for almost a month.
 Thanks to your great advice I only signed up for a one month $30 pre-paid 
 data
 account.
 It expires in a few days.
 I have only used about $2 worth of the data.
 
 My re-charge options are a bit horrific, only one month choices or one year
 (see below):
 
 $20 
 1GB (1.95c per MB), 30 days expiry 
 $30 
 3GB (0.97c per MB), 30 days expiry 
 $60 
 6GB (0.97c per MB), 30 days expiry 
 $80 
 9GB (0.86c per MB), 30 days expiry 
 $100 
 12GB (0.81c per MB), 30 days expiry 
 $180 
 12GB (1.46c per MB), 365 days expiry
 Quite disappointed with Telstra over this.
 But have to be with Telstra.
 Looks like i have to go with the $180 twelve month one???
 Your advice?
 ta
 blitto
 
 
 Rod Blitvich  - Amy  Sam¹s Dad
 . . . . . . . . . . . . . . . . . . . . . . . . . .
 0409 681 256  
 rb...@iinet.net.au
 http://web.mac.com/blitto
 
 I don't have a big ego, I'm way too cool for that.
 
 -- next part --
 An HTML attachment was scrubbed...
 URL: 
 http://lists.wamug.org.au/pipermail/wamug.org.au-wamug/attachments/20130104/83
 32b2a7/attachment.htm
 -- next part --
 A non-text attachment was scrubbed...
 Name: image.gif
 Type: image/gif
 Size: 1082 bytes
 Desc: not available
 Url : 
 http://lists.wamug.org.au/pipermail/wamug.org.au-wamug/attachments/20130104/83
 32b2a7/attachment.gif
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe -
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Double colon

2011-10-23 Thread Walter Haenel
Hello all,

I am trying to write an email with an address starting with http but the double 
colon
Has disappeared in the iPad2 in mail.
When I use pages it's available - but not in mail.

Have already tried 3 different keyboards, but no luck.

How can I restore the double colon ?  It used to be there weeks ago.

Looking for any solution,

Thanks,

Walter

Sent from my iPad
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug


Re: Double colon

2011-10-23 Thread Walter Haenel
Hi Carlo,

Yes I can see my error now.
It happened when Elgato advised that their support email address had
changed and advised to try what I thought was the new email address -
but I should have realized it was their help URL.

Thanks for your clarification.

Cheers,

Walter

Sent from my iPad

On 23/10/2011, at 22:24, cm cm200...@gmail.com wrote:

 Hi Walter,
 
 A address starting with http is normally a web page not an email address. 
 Generally email addresses do not use the full colon character so Mail app 
 does not provide one in its keyboard. Are you sure you have the right email 
 address?
 
 If you are sure you need a colon in an email address you can use the cut and 
 paste buffer to copy one from say pages, and paste it into your mail app 
 address bar.
 
 Cheers,
 Carlo
 
 On 23/10/2011, at 7:59 PM, Walter Haenel wrote:
 
 Hello all,
 
 I am trying to write an email with an address starting with http but the 
 double colon
 Has disappeared in the iPad2 in mail.
 When I use pages it's available - but not in mail.
 
 Have already tried 3 different keyboards, but no luck.
 
 How can I restore the double colon ?  It used to be there weeks ago.
 
 Looking for any solution,
 
 Thanks,
 
 Walter
 
 Sent from my iPad
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug