Re: [WAMUG] Any fix for a faulty Magic Keyboard with Numeric Keypad?

[Lorenzo Bordoni via WAMUG]

   Goodonyou Brian.  It will be worth the wait.  😊



   From: WAMUG  on behalf of Brian W
   Scott via WAMUG 
   Date: Thursday, 30 November 2023 at 2:03 pm
   To: WAMUG 
   Cc: Brian W Scott 
   Subject: Re: [WAMUG] Any fix for a faulty Magic Keyboard with Numeric
   Keypad?

   Hi Loz,
   The first thing I did when I found it was not working was try other USB
   ports and then another computer.
   I liked your idea of dropping it and did a few times but it has made no
   difference.
   The port in the 7 port USB hub it was plugged into has also failed the
   port above and below it are still ok.
   Something electronic has shorted somewhere I suspect.
   I have found another for $60 on eBay, someone has obtained a lot of
   them and is selling them off.
   Coming on a PO camel from Queensland I will have to be patient.
   My 27-inch iMac is a late 2015 model running OS 10.15.7
   Cheers
   Brian
   > On 30 Nov 2023, at 9:50 am, Lorenzo Bordoni via WAMUG
wrote:
   >
   >   Hi Brian,
   >
   >
   >   I know the Apple USB Keyboard and they are such a favourite.  I use
   the
   >   same and love this model.
   >
   >
   >   Sounds like there is nothing wrong with the USB socket on your iMac
   if
   >   it’s servicing the KB without the Numeric Keypad so I like Peter’s
   idea
   >   of giving the suspect KB a try on another device.
   >
   >
   >   What bothers me is the co-incidence of it not working after the
   >   disconnect and I too wonder what may have gone wrong.
   >
   >
   >   I appreciate the built-in hub is still functional which suggests
   the
   >   fault with the actual keyboard is internal.  I wonder if and only
   as a
   >   last-resort, a gentle drop onto one of the KB’s edges will re-seat
   an
   >   internal connector and let the KB live again?
   >
   >   Most on-line threads suggest this model keyboard is not repairable,
   >   at-least not economically but let’s see what the Group can suggest.
   >
   >
   >   BTW, would your iMac be an Intel model or one with M1/M2?  Probably
   the
   >   Intel if it’s “way out of warranty”.
   >
   >   I ask only because my same model KB does play up with my M2 Mac
   Mini
   >   requiring an unplugging and re-plug after the Mac goes to sleep.
   >   Happens with other USB KB’s so I’m hoping an OS update with fix
   this
   >   annoying problem before I wear out my USB socket. 😊
   >
   >
   >   Good luck with it but it does sound like it’s time for another KB.
   >
   >   Cheers, Loz.
   >
   >
   >
   >
   >   From: WAMUG  on behalf of Brian W
   >   Scott via WAMUG 
   >   Date: Monday, 27 November 2023 at 12:48 pm
   >   To: wamug@wamug.org.au 
   >   Cc: Brian W Scott 
   >   Subject: [WAMUG] Any fix for a faulty Magic Keyboard with Numeric
   >   Keypad?
   >
   >   Hi,
   >   I disconnected my iMac from the mains last night when I saw the
   >   lightening heading our way.
   >   When I reconnect this morning the Magic Keyboard with Numeric
   Keypad is
   >   no longer responding.
   >   It is a USB wired keyboard not bluetooth.
   >   The built in hub still works. The caps lock light does not come on.
   >   The cost of getting it repaired (it is way out of warranty) would I
   >   imagine be similar to the cost of a new one.
   >   I can’t see any easy way into it but was wondering if there was any
   >   hope of getting it working again. Perhaps a combination key press
   or
   >   some such thing.
   >   I have another Magic Keyboard without the Numeric Keypad that I am
   >   currently using. I am used to having the keypad and would like it
   back
   >   again.
   >   Thanks
   >   Brian Scott
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Re: [WAMUG] Any fix for a faulty Magic Keyboard with Numeric Keypad?

[Brian W Scott via WAMUG]

Hi Loz,

The first thing I did when I found it was not working was try other USB ports 
and then another computer.

I liked your idea of dropping it and did a few times but it has made no 
difference.

The port in the 7 port USB hub it was plugged into has also failed the port 
above and below it are still ok.

Something electronic has shorted somewhere I suspect.

I have found another for $60 on eBay, someone has obtained a lot of them and is 
selling them off.
Coming on a PO camel from Queensland I will have to be patient.

My 27-inch iMac is a late 2015 model running OS 10.15.7

Cheers
Brian



> On 30 Nov 2023, at 9:50 am, Lorenzo Bordoni via WAMUG 
>  wrote:
> 
>   Hi Brian,
> 
> 
>   I know the Apple USB Keyboard and they are such a favourite.  I use the
>   same and love this model.
> 
> 
>   Sounds like there is nothing wrong with the USB socket on your iMac if
>   it’s servicing the KB without the Numeric Keypad so I like Peter’s idea
>   of giving the suspect KB a try on another device.
> 
> 
>   What bothers me is the co-incidence of it not working after the
>   disconnect and I too wonder what may have gone wrong.
> 
> 
>   I appreciate the built-in hub is still functional which suggests the
>   fault with the actual keyboard is internal.  I wonder if and only as a
>   last-resort, a gentle drop onto one of the KB’s edges will re-seat an
>   internal connector and let the KB live again?
> 
>   Most on-line threads suggest this model keyboard is not repairable,
>   at-least not economically but let’s see what the Group can suggest.
> 
> 
>   BTW, would your iMac be an Intel model or one with M1/M2?  Probably the
>   Intel if it’s “way out of warranty”.
> 
>   I ask only because my same model KB does play up with my M2 Mac Mini
>   requiring an unplugging and re-plug after the Mac goes to sleep.
>   Happens with other USB KB’s so I’m hoping an OS update with fix this
>   annoying problem before I wear out my USB socket. 😊
> 
> 
>   Good luck with it but it does sound like it’s time for another KB.
> 
>   Cheers, Loz.
> 
> 
> 
> 
>   From: WAMUG  on behalf of Brian W
>   Scott via WAMUG 
>   Date: Monday, 27 November 2023 at 12:48 pm
>   To: wamug@wamug.org.au 
>   Cc: Brian W Scott 
>   Subject: [WAMUG] Any fix for a faulty Magic Keyboard with Numeric
>   Keypad?
> 
>   Hi,
>   I disconnected my iMac from the mains last night when I saw the
>   lightening heading our way.
>   When I reconnect this morning the Magic Keyboard with Numeric Keypad is
>   no longer responding.
>   It is a USB wired keyboard not bluetooth.
>   The built in hub still works. The caps lock light does not come on.
>   The cost of getting it repaired (it is way out of warranty) would I
>   imagine be similar to the cost of a new one.
>   I can’t see any easy way into it but was wondering if there was any
>   hope of getting it working again. Perhaps a combination key press or
>   some such thing.
>   I have another Magic Keyboard without the Numeric Keypad that I am
>   currently using. I am used to having the keypad and would like it back
>   again.
>   Thanks
>   Brian Scott
>   -- The WA Macintosh User Group Mailing List --
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Re: [WAMUG] Any fix for a faulty Magic Keyboard with Numeric Keypad?

[Lorenzo Bordoni via WAMUG]

   Hi Brian,


   I know the Apple USB Keyboard and they are such a favourite.  I use the
   same and love this model.


   Sounds like there is nothing wrong with the USB socket on your iMac if
   it’s servicing the KB without the Numeric Keypad so I like Peter’s idea
   of giving the suspect KB a try on another device.


   What bothers me is the co-incidence of it not working after the
   disconnect and I too wonder what may have gone wrong.


   I appreciate the built-in hub is still functional which suggests the
   fault with the actual keyboard is internal.  I wonder if and only as a
   last-resort, a gentle drop onto one of the KB’s edges will re-seat an
   internal connector and let the KB live again?

   Most on-line threads suggest this model keyboard is not repairable,
   at-least not economically but let’s see what the Group can suggest.


   BTW, would your iMac be an Intel model or one with M1/M2?  Probably the
   Intel if it’s “way out of warranty”.

   I ask only because my same model KB does play up with my M2 Mac Mini
   requiring an unplugging and re-plug after the Mac goes to sleep.
   Happens with other USB KB’s so I’m hoping an OS update with fix this
   annoying problem before I wear out my USB socket. 😊


   Good luck with it but it does sound like it’s time for another KB.

   Cheers, Loz.




   From: WAMUG  on behalf of Brian W
   Scott via WAMUG 
   Date: Monday, 27 November 2023 at 12:48 pm
   To: wamug@wamug.org.au 
   Cc: Brian W Scott 
   Subject: [WAMUG] Any fix for a faulty Magic Keyboard with Numeric
   Keypad?

   Hi,
   I disconnected my iMac from the mains last night when I saw the
   lightening heading our way.
   When I reconnect this morning the Magic Keyboard with Numeric Keypad is
   no longer responding.
   It is a USB wired keyboard not bluetooth.
   The built in hub still works. The caps lock light does not come on.
   The cost of getting it repaired (it is way out of warranty) would I
   imagine be similar to the cost of a new one.
   I can’t see any easy way into it but was wondering if there was any
   hope of getting it working again. Perhaps a combination key press or
   some such thing.
   I have another Magic Keyboard without the Numeric Keypad that I am
   currently using. I am used to having the keypad and would like it back
   again.
   Thanks
   Brian Scott
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Re: [WAMUG] Any fix for a faulty Magic Keyboard with Numeric Keypad?

[Peter Crisp via WAMUG]

   Hi Brian, It is worth plugging the keyboard into another computer with
   a USB port to test it. Even a Windows computer or a Macbook if you or
   someone you know has one. That would test the working function of the
   keyboard. Is it possible by coincidence the batteries in the keyboard
   need replacing - if it has batteries even though USB connected.

   I'm not sure how to disassociate the device from your iMac to restart
   the association again as though it were a new keyboard. Hopefully
   someone else here knows how to do that.
   Kind Regards
   Peter Crisp

 - Original Message -

   From:
   "WAMUG" 

   To:

 

   Cc:

 "Brian W Scott" 

   Sent:

 Mon, 27 Nov 2023 12:48:04 +0800

   Subject:

     [WAMUG] Any fix for a faulty Magic Keyboard with Numeric Keypad?
 Hi,
 I disconnected my iMac from the mains last night when I saw the
 lightening heading our way.
 When I reconnect this morning the Magic Keyboard with Numeric Keypad
 is no longer responding.
 It is a USB wired keyboard not bluetooth.
 The built in hub still works. The caps lock light does not come on.
 The cost of getting it repaired (it is way out of warranty) would I
 imagine be similar to the cost of a new one.
 I can’t see any easy way into it but was wondering if there was any
 hope of getting it working again. Perhaps a combination key press or
 some such thing.
 I have another Magic Keyboard without the Numeric Keypad that I am
 currently using. I am used to having the keypad and would like it
 back again.
 Thanks
 Brian Scott
 -- The WA Macintosh User Group Mailing List --
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[WAMUG] Any fix for a faulty Magic Keyboard with Numeric Keypad?

[Brian W Scott via WAMUG]

Hi,

I disconnected my iMac from the mains last night when I saw the lightening 
heading our way.

When I reconnect this morning the Magic Keyboard with Numeric Keypad is no 
longer responding.

It is a USB wired keyboard not bluetooth.

The built in hub still works. The caps lock light does not come on.

The cost of getting it repaired (it is way out of warranty) would I imagine be 
similar to the cost of a new one.

I can’t see any easy way into it but was wondering if there was any hope of 
getting it working again. Perhaps a combination key press or some such thing.

I have another Magic Keyboard without the Numeric Keypad that I am currently 
using. I am used to having the keypad and would like it back again.

Thanks

Brian Scott

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