Fwd: Attachment is there - but can't access - hotmail Apple Mail
Sent from Ronni's iPad Begin forwarded message: From: Steven Knowles emai...@knowles.net.au Date: 10 July 2012 7:59:02 PM AWST To: WAMUG Mailing List wamug@wamug.org.au, Ronda Brown ro...@mac.com Subject: Re: Attachment is there - but can't access - hotmail Apple Mail Ronni, maybe you can pass this to the WAMUG mailing list in case my message doesn't make it as an unpaid subscriber. It's a solution to previous problem raised (copied below). I've subsequently found the hotmail attachment problem has raised its head numerous times. Piecing together snippets from the experiences recorded, I found a solution which solved my problem of not being able to see an attached graphic file: Although attachments can't be opened, or seen via Quick Look, they can be seen if, via the menu options, a user accesses File Quick Look Attachments, or Command+Y, and then arrow through to the attachment the user wants to view. Whist the attachment of interest is in view, enter Full Screen Mode via the diagonal double arrow in the top right corner of the Quick Look Attachments window. Take a screen shot of the attachment on display via Shift+Command+4 space bar click. Open image of the screen capture and crop to size. Cheers, Steven On 04/05/2012, at 10:22 AM, Ronda Brown wrote: Hi Steven, I would suspect the problem lies with the sender's Hotmail. Hotmail has never handled attachments right. The problem is most likely a wrong Content type in the header. Use View Message Raw Source and check if you see - Content-type: multipart/Related That is the problem, the right value is Multipart/mixed An example from one of my emails: Date: Tue, 24 Apr 2012 15:16:33 +0800 Subject: Delivery Confirmation Content-type: multipart/mixed; How you can change it; I don't have time just at present to see if an Applescript could be made that changes multipart/related into multipart/mixed from an email header. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.3 Lion Windows 7 Ultimate (under sufferance) On 03/05/2012, at 10:55 AM, Steven Knowles wrote: I'm not sure if this is a hotmail issue, or a Mail issue, but lately I've had examples whereby somebody has sent me an email with attachment, but I can't access the attachment. From memory, this problem has arisen only when receiving from a hotmail address. Using Apple's Mail as email Client (Lion 10.7.3), I can see that the content (as in the attached file) must be within the email somewhere because in the Size column of my inbox screen, it says 691KB, and in the paperclip column, 2 attachments (1 of which is an embedded graphic in a sig file). However, when looking at the email itself, it indicates just 1 attachment of 31KB, being the embedded graphic. No sign of the attachment I want to access, and I've looked in the Mail Downloads folder itself. Yet Mail must begetting this 691KB info from somewhere?? Anybody have a clue as to what's happening here? Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Attachment is there - but can't access - hotmail Apple Mail
Hi Steven, I would suspect the problem lies with the sender's Hotmail. Hotmail has never handled attachments right. The problem is most likely a wrong Content type in the header. Use View Message Raw Source and check if you see - Content-type: multipart/Related That is the problem, the right value is Multipart/mixed An example from one of my emails: Date: Tue, 24 Apr 2012 15:16:33 +0800 Subject: Delivery Confirmation Content-type: multipart/mixed; How you can change it; I don't have time just at present to see if an Applescript could be made that changes multipart/related into multipart/mixed from an email header. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.3 Lion Windows 7 Ultimate (under sufferance) On 03/05/2012, at 10:55 AM, Steven Knowles wrote: I'm not sure if this is a hotmail issue, or a Mail issue, but lately I've had examples whereby somebody has sent me an email with attachment, but I can't access the attachment. From memory, this problem has arisen only when receiving from a hotmail address. Using Apple's Mail as email Client (Lion 10.7.3), I can see that the content (as in the attached file) must be within the email somewhere because in the Size column of my inbox screen, it says 691KB, and in the paperclip column, 2 attachments (1 of which is an embedded graphic in a sig file). However, when looking at the email itself, it indicates just 1 attachment of 31KB, being the embedded graphic. No sign of the attachment I want to access, and I've looked in the Mail Downloads folder itself. Yet Mail must begetting this 691KB info from somewhere?? Anybody have a clue as to what's happening here? Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Attachment is there - but can't access - hotmail Apple Mail
I'm not sure if this is a hotmail issue, or a Mail issue, but lately I've had examples whereby somebody has sent me an email with attachment, but I can't access the attachment. From memory, this problem has arisen only when receiving from a hotmail address. Using Apple's Mail as email Client (Lion 10.7.3), I can see that the content (as in the attached file) must be within the email somewhere because in the Size column of my inbox screen, it says 691KB, and in the paperclip column, 2 attachments (1 of which is an embedded graphic in a sig file). However, when looking at the email itself, it indicates just 1 attachment of 31KB, being the embedded graphic. No sign of the attachment I want to access, and I've looked in the Mail Downloads folder itself. Yet Mail must begetting this 691KB info from somewhere?? Anybody have a clue as to what's happening here? Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
