Re: Can't Eject DVD

2007-02-18 Thread Shay Telfer

10.45 pm Sat nite.

We have a DVD stuck in a MacBook.  The disk won't eject, dragging it to
the trash brings up a dialog box suggesting quitting applications - but
as far as I can tell nothing besides the Finder is running.  I have only
just started using OS X.

The machine won't restart, shut down or log out.  The physical switch on
the machine also won't work.

Anyone have any ideas? 


Bill Chesnutt


Close the lid and see if it goes to sleep. If it does, see if you can 
wake it up then restart it.


Alternatively try holding the power button down for 5 seconds or so 
and see if the machine shuts down.


Try holding down the eject button at the top left of the keyboard. 
Try the eject button in iTunes.


Try logging out, then shutting down and holding down the mouse button 
whilst the machine reboots.


Worst comes to worst, unplug the MacBook and pull the battery out.

Good luck,
Shay
--
=== Shay  Telfer 
 Perth, Western Australia   Technomancer  There are many worlds and many
 Opinions for hire  [POQ] tales, but not much time
 http://public.xdi.org/=Shayfnord - Roland of Gilead


Re: Can't Eject DVD

2007-02-18 Thread William Chesnutt
Shay,

Thank you.  By the time I read your email (Sun lunchtime) I had solved 
the problem in what I am sure is a most inelegant and clumsy fashion. I 
am nonetheless grateful for your suggestions, which have been filed away 
in case the problem reoccurs.

The disk was a DVD of Ice Age which my 7 year old had borrowed from the 
local library. Half way through it froze, and then the MacBook flashed up 
an error message saying the disk was damaged.  The machine would not 
restart or shut down or log out the current user, the eject button in DVD 
player would not work, the power button did not work. Closing the lid put 
it to sleep, but on waking up everything was still the same. Folders and 
applications could still be opened, and that proved the path to the 
eventual solution (Activity Monitor).

Should anything similar happen again I have your list of possible fixes.  
But I do have one further question - is there some way in OS X (10.4.8) 
of forcing a restart, as the keyboard combination 
command-option-powerbutton does under OS 9??

Thanks again,

Bill Chesnutt


Re: Can't Eject DVD

2007-02-18 Thread Ronda Brown


On 18/02/2007, at 12:08 PM, William Chesnutt wrote:

Should anything similar happen again I have your list of possible  
fixes.
But I do have one further question - is there some way in OS X  
(10.4.8)

of forcing a restart, as the keyboard combination
command-option-powerbutton does under OS 9??


Hi Bill,

You should only try to force your computer to restart if all other  
steps have failed.
Forcing your computer to restart is not the preferred resolution when  
your computer stops responding.


If you are unable to restart your computer in the normal way, try the  
following:

Press Command-Control-Power.
This option is not available if your computer has an Apple Pro Keyboard.

Cheers,
Ronni


Can't Eject DVD

2007-02-17 Thread William Chesnutt
10.45 pm Sat nite.

We have a DVD stuck in a MacBook.  The disk won't eject, dragging it to 
the trash brings up a dialog box suggesting quitting applications - but 
as far as I can tell nothing besides the Finder is running.  I have only 
just started using OS X.

The machine won't restart, shut down or log out.  The physical switch on 
the machine also won't work.

Anyone have any ideas?  

Bill Chesnutt


Can't Eject DVD - Problem Solved

2007-02-17 Thread William Chesnutt
Solved it.  For anyone who's curious I oppened the Utilities folder in 
Applications and launched Activity Monitor, then used this to 
progressively quit every running application. At some point I turned off 
something (I'm not sure what) which got us back to the log in window, 
from which I did a restart.  The restarted machine then ejected the disk.

Does anybody know a better way to tell what applications are running?
Call me a luddite, but I much prefer OS 9...

Bill Chesnutt


Re: Can't Eject DVD - Problem Solved

2007-02-17 Thread J Philippe Chaperon
Hi Bill,

Congratulations in getting the DVD out.

To answer your question, there are 2 other ways I use to find out which apps
are running:

1. Pressing 'Command'  'Tab' keys will show all the running application
icons
2. Going to 'Apple' - 'Force Quit' will list all the running apps.

Have a nice week-end,

Philippe C.


-- 
If you want to find out about the road ahead, then ask about it
from those coming back.

Chinese Proverb



on 17/2/07 11:23 PM, William Chesnutt at [EMAIL PROTECTED] wrote:

 Solved it.  For anyone who's curious I oppened the Utilities folder in
 Applications and launched Activity Monitor, then used this to
 progressively quit every running application. At some point I turned off
 something (I'm not sure what) which got us back to the log in window,
 from which I did a restart.  The restarted machine then ejected the disk.
 
 Does anybody know a better way to tell what applications are running?
 Call me a luddite, but I much prefer OS 9...
 
 Bill Chesnutt
 
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