Re: Facetime strangeness
Hi Ronni, Comments in situ: on 24/1/14 15:11, Ronda Brown at ro...@mac.com wrote: Hi Neil, Have you checked all settings - especially WiFi 'Show My Caller ID' is ON on both iPhones? Well, I would have thought that any wrong setting would affect all Facetime to/from the phones - including to/from the ipad and to/from the iMac - which all work just fine. But, anyway, yes, checking all the settings was my first stop - before trying other devices. Have you tried: Turning FaceTime OFF back ON with successful activation combined with A) Soft (turn iPhone OFF/ON) - Restart and B)Hard Restart 1. Press Hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds 2. Ignore the Red Slider that appears on the screen and keep holding both buttons until the Apple Logo appears The iPhone will restart. The first method is a 'soft reset' only and leaves running programs in memory. The second method completely powers down your iPhone and also clears the RAM and cache. I thought that the only possible things that might affect the phone/phone connection but not the connection to other devices might be the memory/cache side of things - so I jumped straight to the Hard reset for both devices. Trying after both devices had hard reset gives the same result - Facetime tries to connect then gives a connection lost' message. If I have my iPhone and iPad side by side and Georgie tries to facetime me both devices come up with the ring and the request to Facetime. If I accept on the iPad everything works fine but if I accept on the iPhone, both phones show as connecting and then get the connection lost message. Interestingly, after the hard reset, both phones still fired up with the same apps running that had been running before the reset - which I found surprising - I would have thought that if all RAM/cache was cleared they would initially fire up with no apps running?! Can you connect if you switch from a normal cellular 'Voice' call to a 'FaceTime' call while connected to the WiFi network? A FaceTime button appears in the normal call controls to start a FaceTime session with the call in progress? In this case, with the cellular voice call active, attempting to start a Facetime session with the Facetime button again triggers the request for facetime and accepting gives a connecting message - but then my phone gets the message Facetime unavailable and Georgie's phone gets a facetime ended message - also my phone shows a question mark in the middle of the facetime button, whereas Georgie's doesn't. The slight differences in messages could be down to the fact that Georgie's phone is running 6.1 whereas mine is running 6.1.3. Note - I do not want to upgrade to IOS7 since I don't use iCloud and want to retain wireless synching to my iMac - which has been removed in IOS7. I mean, it is not really that big a deal to us in that we have no need to Facetime each other when we are in the same house ;o) - it is more of a worry because it surely SHOULD work - if it works to the computer and to the iPad to/from either phone then why not between the phones. The next thing to try is for one of us to go to some other public wifi zone to see if the problem is inherent between the 2 phones or only the 2 phones on the same wifi network. Curioser curioser ;o) Cheers Neil -- Neil R. Houghton Albany, Western Australia Tel: +61 8 9841 6063 Email: n...@possumology.com Cheers, Ronni Sent from Ronni's iPad On 24 Jan 2014, at 1:31 pm, Neil Houghton n...@possumology.com wrote: Hi, Hope someone with more experience of Facetime can explain this for me. We've recently been setting up Facetime on our phones/computers/ipad - including georgie's 93 yr old Mum ;o) Our iPhones are model4 (not 4s) so we understand that they will only Facetime over wifi, not 3G. The iPad is newer and works over both wifi 4G. In general all was pretty simple and works well. However, the two iPhones will not facetime TO EACH OTHER over our home wifi network. Both phones will Facetime just fine to the iMac (over wifi) and to the iPad (over wifi and over 4G) - however if we try to Facetime between the two phones it rings and brings up the wanting to connect dialogue box - but when you accept the invite it tries to connect and then just says connection lost. The behaviour is the same whichever iPhone initiates the Facetime connection. We even tried with both phones really close to the wifi router (an Airport Extreme) - in case it was a signal strength thing - but it made no difference. Besides, it all works fine over the same network to the iPad and to the iMac over much greater distances. So... am I missing something really obvious ;o) Any thoughts - is there any reason why 2 iPhones4 (is this the plural - like Attorneys General??!) shouldn't be able to Facetime each other over the same local wifi network? TIA Neil -- Neil R. Houghton
Re: Facetime strangeness
Hi Neil, I don't have time at the moment to peruse this I will when time permits. Just a quick reply to your query - Interestingly, after the hard reset, both phones still fired up with the same apps running that had been running before the reset - which I found surprising - I would have thought that if all RAM/cache was cleared they would initially fire up with no apps running?! Some Apps which use certain background services can be restarted automatically after a hard reset. Sent from Ronni's iPad On 24 Jan 2014, at 6:58 pm, Neil Houghton n...@possumology.com wrote: Hi Ronni, Comments in situ: on 24/1/14 15:11, Ronda Brown at ro...@mac.com wrote: Hi Neil, Have you checked all settings - especially WiFi 'Show My Caller ID' is ON on both iPhones? Well, I would have thought that any wrong setting would affect all Facetime to/from the phones - including to/from the ipad and to/from the iMac - which all work just fine. But, anyway, yes, checking all the settings was my first stop - before trying other devices. Have you tried: Turning FaceTime OFF back ON with successful activation combined with A) Soft (turn iPhone OFF/ON) - Restart and B)Hard Restart 1. Press Hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds 2. Ignore the Red Slider that appears on the screen and keep holding both buttons until the Apple Logo appears The iPhone will restart. The first method is a 'soft reset' only and leaves running programs in memory. The second method completely powers down your iPhone and also clears the RAM and cache. I thought that the only possible things that might affect the phone/phone connection but not the connection to other devices might be the memory/cache side of things - so I jumped straight to the Hard reset for both devices. Trying after both devices had hard reset gives the same result - Facetime tries to connect then gives a connection lost' message. If I have my iPhone and iPad side by side and Georgie tries to facetime me both devices come up with the ring and the request to Facetime. If I accept on the iPad everything works fine but if I accept on the iPhone, both phones show as connecting and then get the connection lost message. Interestingly, after the hard reset, both phones still fired up with the same apps running that had been running before the reset - which I found surprising - I would have thought that if all RAM/cache was cleared they would initially fire up with no apps running?! Can you connect if you switch from a normal cellular 'Voice' call to a 'FaceTime' call while connected to the WiFi network? A FaceTime button appears in the normal call controls to start a FaceTime session with the call in progress? In this case, with the cellular voice call active, attempting to start a Facetime session with the Facetime button again triggers the request for facetime and accepting gives a connecting message - but then my phone gets the message Facetime unavailable and Georgie's phone gets a facetime ended message - also my phone shows a question mark in the middle of the facetime button, whereas Georgie's doesn't. The slight differences in messages could be down to the fact that Georgie's phone is running 6.1 whereas mine is running 6.1.3. Note - I do not want to upgrade to IOS7 since I don't use iCloud and want to retain wireless synching to my iMac - which has been removed in IOS7. I mean, it is not really that big a deal to us in that we have no need to Facetime each other when we are in the same house ;o) - it is more of a worry because it surely SHOULD work - if it works to the computer and to the iPad to/from either phone then why not between the phones. The next thing to try is for one of us to go to some other public wifi zone to see if the problem is inherent between the 2 phones or only the 2 phones on the same wifi network. Curioser curioser ;o) Cheers Neil -- Neil R. Houghton Albany, Western Australia Tel: +61 8 9841 6063 Email: n...@possumology.com Cheers, Ronni Sent from Ronni's iPad On 24 Jan 2014, at 1:31 pm, Neil Houghton n...@possumology.com wrote: Hi, Hope someone with more experience of Facetime can explain this for me. We've recently been setting up Facetime on our phones/computers/ipad - including georgie's 93 yr old Mum ;o) Our iPhones are model4 (not 4s) so we understand that they will only Facetime over wifi, not 3G. The iPad is newer and works over both wifi 4G. In general all was pretty simple and works well. However, the two iPhones will not facetime TO EACH OTHER over our home wifi network. Both phones will Facetime just fine to the iMac (over wifi) and to the iPad (over wifi and over 4G) - however if we try to Facetime between the two phones it rings and brings up the wanting to connect dialogue box - but when you accept the invite it tries to
Re: Facetime strangeness
Thanks Ronni. Cheers Neil -- Neil R. Houghton Albany, Western Australia Tel: +61 8 9841 6063 Email: n...@possumology.com on 25/1/14 6:38, Ronda Brown at ro...@mac.com wrote: Hi Neil, I don't have time at the moment to peruse this I will when time permits. Just a quick reply to your query - Interestingly, after the hard reset, both phones still fired up with the same apps running that had been running before the reset - which I found surprising - I would have thought that if all RAM/cache was cleared they would initially fire up with no apps running?! Some Apps which use certain background services can be restarted automatically after a hard reset. Sent from Ronni's iPad On 24 Jan 2014, at 6:58 pm, Neil Houghton n...@possumology.com wrote: Hi Ronni, Comments in situ: on 24/1/14 15:11, Ronda Brown at ro...@mac.com wrote: Hi Neil, Have you checked all settings - especially WiFi 'Show My Caller ID' is ON on both iPhones? Well, I would have thought that any wrong setting would affect all Facetime to/from the phones - including to/from the ipad and to/from the iMac - which all work just fine. But, anyway, yes, checking all the settings was my first stop - before trying other devices. Have you tried: Turning FaceTime OFF back ON with successful activation combined with A) Soft (turn iPhone OFF/ON) - Restart and B)Hard Restart 1. Press Hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds 2. Ignore the Red Slider that appears on the screen and keep holding both buttons until the Apple Logo appears The iPhone will restart. The first method is a 'soft reset' only and leaves running programs in memory. The second method completely powers down your iPhone and also clears the RAM and cache. I thought that the only possible things that might affect the phone/phone connection but not the connection to other devices might be the memory/cache side of things - so I jumped straight to the Hard reset for both devices. Trying after both devices had hard reset gives the same result - Facetime tries to connect then gives a connection lost' message. If I have my iPhone and iPad side by side and Georgie tries to facetime me both devices come up with the ring and the request to Facetime. If I accept on the iPad everything works fine but if I accept on the iPhone, both phones show as connecting and then get the connection lost message. Interestingly, after the hard reset, both phones still fired up with the same apps running that had been running before the reset - which I found surprising - I would have thought that if all RAM/cache was cleared they would initially fire up with no apps running?! Can you connect if you switch from a normal cellular 'Voice' call to a 'FaceTime' call while connected to the WiFi network? A FaceTime button appears in the normal call controls to start a FaceTime session with the call in progress? In this case, with the cellular voice call active, attempting to start a Facetime session with the Facetime button again triggers the request for facetime and accepting gives a connecting message - but then my phone gets the message Facetime unavailable and Georgie's phone gets a facetime ended message - also my phone shows a question mark in the middle of the facetime button, whereas Georgie's doesn't. The slight differences in messages could be down to the fact that Georgie's phone is running 6.1 whereas mine is running 6.1.3. Note - I do not want to upgrade to IOS7 since I don't use iCloud and want to retain wireless synching to my iMac - which has been removed in IOS7. I mean, it is not really that big a deal to us in that we have no need to Facetime each other when we are in the same house ;o) - it is more of a worry because it surely SHOULD work - if it works to the computer and to the iPad to/from either phone then why not between the phones. The next thing to try is for one of us to go to some other public wifi zone to see if the problem is inherent between the 2 phones or only the 2 phones on the same wifi network. Curioser curioser ;o) Cheers Neil -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Facetime strangeness
Hi Neil, Have you checked all settings - especially WiFi 'Show My Caller ID' is ON on both iPhones? Have you tried: Turning FaceTime OFF back ON with successful activation combined with A) Soft (turn iPhone OFF/ON) - Restart and B)Hard Restart 1. Press Hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds 2. Ignore the Red Slider that appears on the screen and keep holding both buttons until the Apple Logo appears The iPhone will restart. The first method is a 'soft reset' only and leaves running programs in memory. The second method completely powers down your iPhone and also clears the RAM and cache. Can you connect if you switch from a normal cellular 'Voice' call to a 'FaceTime' call while connected to the WiFi network? A FaceTime button appears in the normal call controls to start a FaceTime session with the call in progress? Cheers, Ronni Sent from Ronni's iPad On 24 Jan 2014, at 1:31 pm, Neil Houghton n...@possumology.com wrote: Hi, Hope someone with more experience of Facetime can explain this for me. We've recently been setting up Facetime on our phones/computers/ipad - including georgie's 93 yr old Mum ;o) Our iPhones are model4 (not 4s) so we understand that they will only Facetime over wifi, not 3G. The iPad is newer and works over both wifi 4G. In general all was pretty simple and works well. However, the two iPhones will not facetime TO EACH OTHER over our home wifi network. Both phones will Facetime just fine to the iMac (over wifi) and to the iPad (over wifi and over 4G) - however if we try to Facetime between the two phones it rings and brings up the wanting to connect dialogue box - but when you accept the invite it tries to connect and then just says connection lost. The behaviour is the same whichever iPhone initiates the Facetime connection. We even tried with both phones really close to the wifi router (an Airport Extreme) - in case it was a signal strength thing - but it made no difference. Besides, it all works fine over the same network to the iPad and to the iMac over much greater distances. So... am I missing something really obvious ;o) Any thoughts - is there any reason why 2 iPhones4 (is this the plural - like Attorneys General??!) shouldn't be able to Facetime each other over the same local wifi network? TIA Neil -- Neil R. Houghton Albany, Western Australia Tel: +61 8 9841 6063 Email: n...@possumology.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Facetime
Update Have been able to connect ipad to ipad. Son connected from Bali. Dont know why or how but it worked. Cheers John Sent from my iPad On 03/05/2012, at 8:47 PM, John Hatch j...@iinet.net.au wrote: No message. The dialers end tries and rings and rings out. Nothing from the receiver. Maybe a message but not aware. Hes in Bali for the next few days, so wont be able to do any further testing. Thanks for all your help todate John Sent from my iPad On 03/05/2012, at 7:15 PM, Ronda Brown ro...@mac.com wrote: Hi John, You have not told us what message you receive ... Whether it says 'connection unavailable' or ? You could try changing the DNS settings on both iPads. Set the DNS address on both iPads to run FaceTime to 8.8.8.8. To do this, Go to the settings on the iPad and then find the wireless network you are using. Then tap on the blue arrow which is next to the network name. There you will be able to access the DNS number, just change it and save the settings. Then go to FaceTime and see if you can connect and use FaceTime. Note: write down the DNS that currently appear in Network settings in case you need to revert back to them. Cheers, Ronni Sent from Ronni's iPad On 03/05/2012, at 6:49 PM, John Hatch j...@iinet.net.au wrote: The ipads are different ie I have one with my ID and my son has his own with his own ID. Sent from my iPad On 03/05/2012, at 5:43 PM, Ronda Brown ro...@mac.com wrote: Hi Daniel John, I had thought same Apple ID, but then John mentioned he can FaceTime from iPad to iPhone. But then John is probably using the phone number for iPhone and of course email address for iPads. So iPad to iPad with same email address Apple ID would NOT work. But, you can get this to work by creating a new email address on one of the iPads. How to Use FaceTime With the Same Apple ID Do you want to place calls between two iDevices using the same Apple ID? By default, all devices connected to the same Apple ID utilise the primary email address associated with that Apple ID. This emails they'll all ring if a FaceTime call is placed to that email address. It also means you can't place a class between two devices, just as you can't use one home phone to place a call to your house and answer it with another phone. But luckily, Apple has provided a rather easy workaround for placing FaceTime calls on the same Apple ID. To place a FaceTime call between two of your Apple devices, you will simply need to add a new email address to one of the devices. This will allow FaceTime to differentiate between the two and place a call to a specific device. You can add a new email address to FaceTime in the iPad settings. Simply select FaceTime from the left-side menu and tap your finger where it reads Add Another Email... Once you add a new email address, you must verify it by going to that email's inbox. There should be an email waiting for you from Apple with a link that will verify the email address. (If you need to send the verification email again, you can do so from the same settings screen where you added the email.) Cheers, Ronni Sent from Ronni's iPad On 03/05/2012, at 4:51 PM, Daniel Kerr dan...@macwizardry.com.au wrote: Are you using different AppleID's on both iPads? (because you can't call yourself ). :) (both in Preferences and the calling ID you're FaceTime-ing) Kind regards Daniel Kind regards Daniel Sent from my iPhone 4s On 03/05/2012, at 4:45 PM, John Hatch j...@iinet.net.au wrote: We are using WIFI Sent from my iPad On 03/05/2012, at 3:04 PM, Ronda Brown ro...@mac.com wrote: Hi John, Are you using FaceTime over Wi-Fi or 3G Network? Cheers, Ronni On 03/05/2012, at 2:47 PM, John Hatch wrote: Unable to connect with facetime between ipad2 and ipad3 both on the latest OS. Iphone to/from ipad works. Any suggestions Regards John Sent from my iPad -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe -
Re: Facetime
Hi John, Are you using FaceTime over Wi-Fi or 3G Network? Cheers, Ronni On 03/05/2012, at 2:47 PM, John Hatch wrote: Unable to connect with facetime between ipad2 and ipad3 both on the latest OS. Iphone to/from ipad works. Any suggestions Regards John Sent from my iPad -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Facetime
We are using WIFI Sent from my iPad On 03/05/2012, at 3:04 PM, Ronda Brown ro...@mac.com wrote: Hi John, Are you using FaceTime over Wi-Fi or 3G Network? Cheers, Ronni On 03/05/2012, at 2:47 PM, John Hatch wrote: Unable to connect with facetime between ipad2 and ipad3 both on the latest OS. Iphone to/from ipad works. Any suggestions Regards John Sent from my iPad -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Facetime
Are you using different AppleID's on both iPads? (because you can't call yourself ). :) (both in Preferences and the calling ID you're FaceTime-ing) Kind regards Daniel Kind regards Daniel Sent from my iPhone 4s --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: daniel AT macwizardry.com.au Web: http://www.macwizardry.com.au ** For Everything Apple ** On 03/05/2012, at 4:45 PM, John Hatch j...@iinet.net.au wrote: We are using WIFI Sent from my iPad On 03/05/2012, at 3:04 PM, Ronda Brown ro...@mac.com wrote: Hi John, Are you using FaceTime over Wi-Fi or 3G Network? Cheers, Ronni On 03/05/2012, at 2:47 PM, John Hatch wrote: Unable to connect with facetime between ipad2 and ipad3 both on the latest OS. Iphone to/from ipad works. Any suggestions Regards John Sent from my iPad -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Facetime
Hi Daniel John, I had thought same Apple ID, but then John mentioned he can FaceTime from iPad to iPhone. But then John is probably using the phone number for iPhone and of course email address for iPads. So iPad to iPad with same email address Apple ID would NOT work. But, you can get this to work by creating a new email address on one of the iPads. How to Use FaceTime With the Same Apple ID Do you want to place calls between two iDevices using the same Apple ID? By default, all devices connected to the same Apple ID utilise the primary email address associated with that Apple ID. This emails they'll all ring if a FaceTime call is placed to that email address. It also means you can't place a class between two devices, just as you can't use one home phone to place a call to your house and answer it with another phone. But luckily, Apple has provided a rather easy workaround for placing FaceTime calls on the same Apple ID. To place a FaceTime call between two of your Apple devices, you will simply need to add a new email address to one of the devices. This will allow FaceTime to differentiate between the two and place a call to a specific device. You can add a new email address to FaceTime in the iPad settings. Simply select FaceTime from the left-side menu and tap your finger where it reads Add Another Email... Once you add a new email address, you must verify it by going to that email's inbox. There should be an email waiting for you from Apple with a link that will verify the email address. (If you need to send the verification email again, you can do so from the same settings screen where you added the email.) Cheers, Ronni Sent from Ronni's iPad On 03/05/2012, at 4:51 PM, Daniel Kerr dan...@macwizardry.com.au wrote: Are you using different AppleID's on both iPads? (because you can't call yourself ). :) (both in Preferences and the calling ID you're FaceTime-ing) Kind regards Daniel Kind regards Daniel Sent from my iPhone 4s On 03/05/2012, at 4:45 PM, John Hatch j...@iinet.net.au wrote: We are using WIFI Sent from my iPad On 03/05/2012, at 3:04 PM, Ronda Brown ro...@mac.com wrote: Hi John, Are you using FaceTime over Wi-Fi or 3G Network? Cheers, Ronni On 03/05/2012, at 2:47 PM, John Hatch wrote: Unable to connect with facetime between ipad2 and ipad3 both on the latest OS. Iphone to/from ipad works. Any suggestions Regards John Sent from my iPad -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Facetime
The ipads are different ie I have one with my ID and my son has his own with his own ID. Sent from my iPad On 03/05/2012, at 5:43 PM, Ronda Brown ro...@mac.com wrote: Hi Daniel John, I had thought same Apple ID, but then John mentioned he can FaceTime from iPad to iPhone. But then John is probably using the phone number for iPhone and of course email address for iPads. So iPad to iPad with same email address Apple ID would NOT work. But, you can get this to work by creating a new email address on one of the iPads. How to Use FaceTime With the Same Apple ID Do you want to place calls between two iDevices using the same Apple ID? By default, all devices connected to the same Apple ID utilise the primary email address associated with that Apple ID. This emails they'll all ring if a FaceTime call is placed to that email address. It also means you can't place a class between two devices, just as you can't use one home phone to place a call to your house and answer it with another phone. But luckily, Apple has provided a rather easy workaround for placing FaceTime calls on the same Apple ID. To place a FaceTime call between two of your Apple devices, you will simply need to add a new email address to one of the devices. This will allow FaceTime to differentiate between the two and place a call to a specific device. You can add a new email address to FaceTime in the iPad settings. Simply select FaceTime from the left-side menu and tap your finger where it reads Add Another Email... Once you add a new email address, you must verify it by going to that email's inbox. There should be an email waiting for you from Apple with a link that will verify the email address. (If you need to send the verification email again, you can do so from the same settings screen where you added the email.) Cheers, Ronni Sent from Ronni's iPad On 03/05/2012, at 4:51 PM, Daniel Kerr dan...@macwizardry.com.au wrote: Are you using different AppleID's on both iPads? (because you can't call yourself ). :) (both in Preferences and the calling ID you're FaceTime-ing) Kind regards Daniel Kind regards Daniel Sent from my iPhone 4s On 03/05/2012, at 4:45 PM, John Hatch j...@iinet.net.au wrote: We are using WIFI Sent from my iPad On 03/05/2012, at 3:04 PM, Ronda Brown ro...@mac.com wrote: Hi John, Are you using FaceTime over Wi-Fi or 3G Network? Cheers, Ronni On 03/05/2012, at 2:47 PM, John Hatch wrote: Unable to connect with facetime between ipad2 and ipad3 both on the latest OS. Iphone to/from ipad works. Any suggestions Regards John Sent from my iPad -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Facetime
Hi John, You have not told us what message you receive ... Whether it says 'connection unavailable' or ? You could try changing the DNS settings on both iPads. Set the DNS address on both iPads to run FaceTime to 8.8.8.8. To do this, Go to the settings on the iPad and then find the wireless network you are using. Then tap on the blue arrow which is next to the network name. There you will be able to access the DNS number, just change it and save the settings. Then go to FaceTime and see if you can connect and use FaceTime. Note: write down the DNS that currently appear in Network settings in case you need to revert back to them. Cheers, Ronni Sent from Ronni's iPad On 03/05/2012, at 6:49 PM, John Hatch j...@iinet.net.au wrote: The ipads are different ie I have one with my ID and my son has his own with his own ID. Sent from my iPad On 03/05/2012, at 5:43 PM, Ronda Brown ro...@mac.com wrote: Hi Daniel John, I had thought same Apple ID, but then John mentioned he can FaceTime from iPad to iPhone. But then John is probably using the phone number for iPhone and of course email address for iPads. So iPad to iPad with same email address Apple ID would NOT work. But, you can get this to work by creating a new email address on one of the iPads. How to Use FaceTime With the Same Apple ID Do you want to place calls between two iDevices using the same Apple ID? By default, all devices connected to the same Apple ID utilise the primary email address associated with that Apple ID. This emails they'll all ring if a FaceTime call is placed to that email address. It also means you can't place a class between two devices, just as you can't use one home phone to place a call to your house and answer it with another phone. But luckily, Apple has provided a rather easy workaround for placing FaceTime calls on the same Apple ID. To place a FaceTime call between two of your Apple devices, you will simply need to add a new email address to one of the devices. This will allow FaceTime to differentiate between the two and place a call to a specific device. You can add a new email address to FaceTime in the iPad settings. Simply select FaceTime from the left-side menu and tap your finger where it reads Add Another Email... Once you add a new email address, you must verify it by going to that email's inbox. There should be an email waiting for you from Apple with a link that will verify the email address. (If you need to send the verification email again, you can do so from the same settings screen where you added the email.) Cheers, Ronni Sent from Ronni's iPad On 03/05/2012, at 4:51 PM, Daniel Kerr dan...@macwizardry.com.au wrote: Are you using different AppleID's on both iPads? (because you can't call yourself ). :) (both in Preferences and the calling ID you're FaceTime-ing) Kind regards Daniel Kind regards Daniel Sent from my iPhone 4s On 03/05/2012, at 4:45 PM, John Hatch j...@iinet.net.au wrote: We are using WIFI Sent from my iPad On 03/05/2012, at 3:04 PM, Ronda Brown ro...@mac.com wrote: Hi John, Are you using FaceTime over Wi-Fi or 3G Network? Cheers, Ronni On 03/05/2012, at 2:47 PM, John Hatch wrote: Unable to connect with facetime between ipad2 and ipad3 both on the latest OS. Iphone to/from ipad works. Any suggestions Regards John Sent from my iPad -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Facetime
No message. The dialers end tries and rings and rings out. Nothing from the receiver. Maybe a message but not aware. Hes in Bali for the next few days, so wont be able to do any further testing. Thanks for all your help todate John Sent from my iPad On 03/05/2012, at 7:15 PM, Ronda Brown ro...@mac.com wrote: Hi John, You have not told us what message you receive ... Whether it says 'connection unavailable' or ? You could try changing the DNS settings on both iPads. Set the DNS address on both iPads to run FaceTime to 8.8.8.8. To do this, Go to the settings on the iPad and then find the wireless network you are using. Then tap on the blue arrow which is next to the network name. There you will be able to access the DNS number, just change it and save the settings. Then go to FaceTime and see if you can connect and use FaceTime. Note: write down the DNS that currently appear in Network settings in case you need to revert back to them. Cheers, Ronni Sent from Ronni's iPad On 03/05/2012, at 6:49 PM, John Hatch j...@iinet.net.au wrote: The ipads are different ie I have one with my ID and my son has his own with his own ID. Sent from my iPad On 03/05/2012, at 5:43 PM, Ronda Brown ro...@mac.com wrote: Hi Daniel John, I had thought same Apple ID, but then John mentioned he can FaceTime from iPad to iPhone. But then John is probably using the phone number for iPhone and of course email address for iPads. So iPad to iPad with same email address Apple ID would NOT work. But, you can get this to work by creating a new email address on one of the iPads. How to Use FaceTime With the Same Apple ID Do you want to place calls between two iDevices using the same Apple ID? By default, all devices connected to the same Apple ID utilise the primary email address associated with that Apple ID. This emails they'll all ring if a FaceTime call is placed to that email address. It also means you can't place a class between two devices, just as you can't use one home phone to place a call to your house and answer it with another phone. But luckily, Apple has provided a rather easy workaround for placing FaceTime calls on the same Apple ID. To place a FaceTime call between two of your Apple devices, you will simply need to add a new email address to one of the devices. This will allow FaceTime to differentiate between the two and place a call to a specific device. You can add a new email address to FaceTime in the iPad settings. Simply select FaceTime from the left-side menu and tap your finger where it reads Add Another Email... Once you add a new email address, you must verify it by going to that email's inbox. There should be an email waiting for you from Apple with a link that will verify the email address. (If you need to send the verification email again, you can do so from the same settings screen where you added the email.) Cheers, Ronni Sent from Ronni's iPad On 03/05/2012, at 4:51 PM, Daniel Kerr dan...@macwizardry.com.au wrote: Are you using different AppleID's on both iPads? (because you can't call yourself ). :) (both in Preferences and the calling ID you're FaceTime-ing) Kind regards Daniel Kind regards Daniel Sent from my iPhone 4s On 03/05/2012, at 4:45 PM, John Hatch j...@iinet.net.au wrote: We are using WIFI Sent from my iPad On 03/05/2012, at 3:04 PM, Ronda Brown ro...@mac.com wrote: Hi John, Are you using FaceTime over Wi-Fi or 3G Network? Cheers, Ronni On 03/05/2012, at 2:47 PM, John Hatch wrote: Unable to connect with facetime between ipad2 and ipad3 both on the latest OS. Iphone to/from ipad works. Any suggestions Regards John Sent from my iPad -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: facetime activation for itouch
Hi Malcolm, I had a quick look on the MacRumours forums and they suggested a hard reset of the iPod Touch. Here are instructions for a hard reset: Press and hold both the Sleep/Wake button and the Home button for about ten seconds, until the Apple logo appears. Cheers, Carlo On 2010-12-25, at 20:20, McCallum Malcolm wrote: Can someone help please. My Grandson has been given an itouch for christmas and has spent the day learning how to operate it. He is 11 years old and will be coming to some of the Wamug meetings. he has tried signing in to facetime with his apple ID but when he does an alert pops up saying 'could not sign in, please check your network connection and try again'. The ipod is connected to wifi and down loads and sends emails so wifi is working.Please can you suggest something for him to try. His name is Lachlan. Mac -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
