Re: Time Machine/Time Capsule problem
Ronni, Tried Factory re-set again and after night (and day's rest) again, but no joy. I think it's had it . Noticed the first backup was August 2009..so on the 3 yearly had it cycle it about done! I've re-connected my old Airport express, and that's working but it's another story. Rosemary Spark arkaysp...@gmail.com On 22/07/2012, at 7:30 PM, Ronda Brown wrote: Hi Rosemary, This is bad news I'm afraid.. a solid amber light with no access will usually indicate a dead hard disk. Let's clarify how the normal startup sequence occurs when you perform a Factory Default Reset Power off the Time Capsule for 4-5 minutes Hold in the reset button, and while you continue to hold it in, plug the power back in to the TC Continue holding the reset button for 8-10 seconds after you plug the power back in and then release the reset button The TC should display a solid amber light for approximately 25-30 seconds and then begin to slowly blink amber. The blinking amber is your signal that the TC has fully reset and is now ready to be re-configured. If the amber light stays solid and does not change to blinking after 25-30 seconds, and you have tried the Factory Default Reset a few times, then I'm afraid that there is an internal electrical problem with the TC and you will need to get in touch with Apple to let them have a look. The best bet is to take it into an Apple Store or Apple Service provider. Rosemary, you could try turning the Time Capsule off over night and try a factory reset tomorrow. Post back with your results please. Cheers, Ronni Sent from Ronni's iPad On 22/07/2012, at 7:03 PM, Rosemary Spark arkaysp...@gmail.com wrote: Ronni, I think it's all a moot point Now the Time Capsule won't start again. It stalls at the orange steady light. I am unable to do any kind of reset... it just laughs at me! There seems to be no way of connecting though I've tried unplugging/turning off again/ plugging into different channels on the router etc. Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 21 July 2012 11:34, Ronda Brown ro...@mac.com wrote: Hi Rosemary, I'm trying to remember what size Time Capsule a 500GB, a 1TB or 2TB? I think it is only 500GB and you have been backing up two complete systems (2 Macs) for some time. Each time you have 'Repaired' the sparsebundle in Disk Utility on both Macs, what errors did you receive? Are they always the same errors? Also did you Check the DHCP client list on the Time Capsule and see if both devices are on it? And can you connect to the time capsule directly to establish a connection? GO, Connect to Server, afp://xxx.xxx.x.x (whatever your Time Capsule's IP Address is in Airport Utility) Rosemary, I can only do so much via email, it might be worth getting someone to check your Network and Time Capsule Time Machine backups for you. If it was me, I would do a Bootable Backup of each Mac and then delete the sparsebundles and start again with a fresh Time Machine backup. And if it is only a 500GB TC, just backup ONE computer (the smaller size backup Mac) to the TC Internal Disk and use a USB 1TB or 2TB USB disk set up as an Air Disk to back up the larger of the two Macs' system. If you require details how to delete sparsebundles and how to format setup an Air Disk post back or start a new subject thread. Cheers, Ronni On 20/07/2012, at 5:20 PM, Rosemary Spark wrote: Ronda, Maybe trying to back up at the same time, but that never cause problems before. Check the IP address and subnet of both your Macs (working) and (not working) Ensure that the subnet mask is the same on both and that the Mac has a valid IP address etc. Settings for both computers are the same. You did not try reconfigure your Network that I suggested originally did you? Yes, I did this for both machines hen you suggested it. The I recycled the Time Capsule (again!) and backup worked on both machines for two days, then have both failed again with the same error messages. There was a problem connecting to the server Check the server name or IP address sparse bundle can't be accessed Error -1 There is no trouble with the network, wireless continues to work fine..(other than the ADSL2 is a joke because we're at the end of the line ... but that has always been the case.) I'm fearing the Time Capsule is failing. Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 12 July 2012 06:52, Ronda Brown ro...@mac.com wrote: When you mention both backed up after a restart and then your backup 'choked'... Are both Macs trying to back up at the same time? Seems to me that you are loosing connection, not getting an IP address. You need to check all the Network settings, on your Modem and
Re: Time Machine/Time Capsule problem
Ronni, I think it's all a moot point Now the Time Capsule won't start again. It stalls at the orange steady light. I am unable to do any kind of reset... it just laughs at me! There seems to be no way of connecting though I've tried unplugging/turning off again/ plugging into different channels on the router etc. Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 21 July 2012 11:34, Ronda Brown ro...@mac.com wrote: Hi Rosemary, I'm trying to remember what size Time Capsule a 500GB, a 1TB or 2TB? I think it is only 500GB and you have been backing up two complete systems (2 Macs) for some time. Each time you have 'Repaired' the sparsebundle in Disk Utility on both Macs, what errors did you receive? Are they always the same errors? Also did you Check the DHCP client list on the Time Capsule and see if both devices are on it? And can you connect to the time capsule directly to establish a connection? GO, Connect to Server, afp://xxx.xxx.x.x (whatever your Time Capsule's IP Address is in Airport Utility) Rosemary, I can only do so much via email, it might be worth getting someone to check your Network and Time Capsule Time Machine backups for you. If it was me, I would do a Bootable Backup of each Mac and then delete the sparsebundles and start again with a fresh Time Machine backup. And if it is only a 500GB TC, just backup ONE computer (the smaller size backup Mac) to the TC Internal Disk and use a USB 1TB or 2TB USB disk set up as an Air Disk to back up the larger of the two Macs' system. If you require details how to delete sparsebundles and how to format setup an Air Disk post back or start a new subject thread. Cheers, Ronni On 20/07/2012, at 5:20 PM, Rosemary Spark wrote: Ronda, Maybe trying to back up at the same time, but that never cause problems before. Check the IP address and subnet of both your Macs (working) and (not working) Ensure that the subnet mask is the same on both and that the Mac has a valid IP address etc. Settings for both computers are the same. You did not try reconfigure your Network that I suggested originally did you? Yes, I did this for both machines hen you suggested it. The I recycled the Time Capsule (again!) and backup worked on both machines for two days, then have both failed again with the same error messages. There was a problem connecting to the server Check the server name or IP address sparse bundle can't be accessed Error -1 There is no trouble with the network, wireless continues to work fine..(other than the ADSL2 is a joke because we're at the end of the line ... but that has always been the case.) I'm fearing the Time Capsule is failing. Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 12 July 2012 06:52, Ronda Brown ro...@mac.com wrote: When you mention both backed up after a restart and then your backup 'choked'... Are both Macs trying to back up at the same time? Seems to me that you are loosing connection, not getting an IP address. You need to check all the Network settings, on your Modem and Time Capsule, and on both Macs, something is not right. Cheers, Ronni Sent from Ronni's iPad On 12/07/2012, at 6:40 AM, Ronda Brown ro...@mac.com wrote: Hi Rosemary, Check the IP address and subnet of both your Macs (working) and (not working) Ensure that the subnet mask is the same on both and that the Mac has a valid IP address etc. Also check the DHCP client list on the TimeCapsule and see if both devices are on it. When it happens again...Check the server name and IP address, check your network connection, and then try again. You did not try reconfigure your Network that I suggested originally did you? Disk not configured Is that the complete message or is it: Red i message: Time Machine could not be configured. The built-in network interface could not be found? 1. From the Finder's Go menu go to this location: /Library/Preferences/SystemConfiguration/ 2. Copy the file NetworkInterfaces.plist to the desktop (to make a precautionary backup). 3. Delete the file NetworkInterfaces.plist. Enter administrator name and password if prompted. 4. Restart your Mac. 5. Once restarted, reconfigure your Network and Time Machine preference panes in System Preferences. 6. Check that your Network is working ok and you are online. 7. See if you can select your TM backup disk and do a backup. Let me know the result of these please. Cheers, Ronni Sent from Ronni's iPad On 11/07/2012, at 9:59 PM, Rosemary Spark arkaysp...@gmail.com wrote: Ronni, It has alternated. Just now, it's just on mine. Well for a brief time they both backed up after re-starting and then mine choked
Re: Time Machine/Time Capsule problem
Hi Rosemary, This is bad news I'm afraid.. a solid amber light with no access will usually indicate a dead hard disk. Let's clarify how the normal startup sequence occurs when you perform a Factory Default Reset Power off the Time Capsule for 4-5 minutes Hold in the reset button, and while you continue to hold it in, plug the power back in to the TC Continue holding the reset button for 8-10 seconds after you plug the power back in and then release the reset button The TC should display a solid amber light for approximately 25-30 seconds and then begin to slowly blink amber. The blinking amber is your signal that the TC has fully reset and is now ready to be re-configured. If the amber light stays solid and does not change to blinking after 25-30 seconds, and you have tried the Factory Default Reset a few times, then I'm afraid that there is an internal electrical problem with the TC and you will need to get in touch with Apple to let them have a look. The best bet is to take it into an Apple Store or Apple Service provider. Rosemary, you could try turning the Time Capsule off over night and try a factory reset tomorrow. Post back with your results please. Cheers, Ronni Sent from Ronni's iPad On 22/07/2012, at 7:03 PM, Rosemary Spark arkaysp...@gmail.com wrote: Ronni, I think it's all a moot point Now the Time Capsule won't start again. It stalls at the orange steady light. I am unable to do any kind of reset... it just laughs at me! There seems to be no way of connecting though I've tried unplugging/turning off again/ plugging into different channels on the router etc. Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 21 July 2012 11:34, Ronda Brown ro...@mac.com wrote: Hi Rosemary, I'm trying to remember what size Time Capsule a 500GB, a 1TB or 2TB? I think it is only 500GB and you have been backing up two complete systems (2 Macs) for some time. Each time you have 'Repaired' the sparsebundle in Disk Utility on both Macs, what errors did you receive? Are they always the same errors? Also did you Check the DHCP client list on the Time Capsule and see if both devices are on it? And can you connect to the time capsule directly to establish a connection? GO, Connect to Server, afp://xxx.xxx.x.x (whatever your Time Capsule's IP Address is in Airport Utility) Rosemary, I can only do so much via email, it might be worth getting someone to check your Network and Time Capsule Time Machine backups for you. If it was me, I would do a Bootable Backup of each Mac and then delete the sparsebundles and start again with a fresh Time Machine backup. And if it is only a 500GB TC, just backup ONE computer (the smaller size backup Mac) to the TC Internal Disk and use a USB 1TB or 2TB USB disk set up as an Air Disk to back up the larger of the two Macs' system. If you require details how to delete sparsebundles and how to format setup an Air Disk post back or start a new subject thread. Cheers, Ronni On 20/07/2012, at 5:20 PM, Rosemary Spark wrote: Ronda, Maybe trying to back up at the same time, but that never cause problems before. Check the IP address and subnet of both your Macs (working) and (not working) Ensure that the subnet mask is the same on both and that the Mac has a valid IP address etc. Settings for both computers are the same. You did not try reconfigure your Network that I suggested originally did you? Yes, I did this for both machines hen you suggested it. The I recycled the Time Capsule (again!) and backup worked on both machines for two days, then have both failed again with the same error messages. There was a problem connecting to the server Check the server name or IP address sparse bundle can't be accessed Error -1 There is no trouble with the network, wireless continues to work fine..(other than the ADSL2 is a joke because we're at the end of the line ... but that has always been the case.) I'm fearing the Time Capsule is failing. Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 12 July 2012 06:52, Ronda Brown ro...@mac.com wrote: When you mention both backed up after a restart and then your backup 'choked'... Are both Macs trying to back up at the same time? Seems to me that you are loosing connection, not getting an IP address. You need to check all the Network settings, on your Modem and Time Capsule, and on both Macs, something is not right. Cheers, Ronni Sent from Ronni's iPad On 12/07/2012, at 6:40 AM, Ronda Brown ro...@mac.com wrote: Hi Rosemary, Check the IP address and subnet of both your Macs (working) and (not working) Ensure that the subnet mask is the same on both and that the Mac has a valid IP address etc. Also check the DHCP client list on the
Re: Time Machine/Time Capsule problem
Hi Rosemary, I'm trying to remember what size Time Capsule a 500GB, a 1TB or 2TB? I think it is only 500GB and you have been backing up two complete systems (2 Macs) for some time. Each time you have 'Repaired' the sparsebundle in Disk Utility on both Macs, what errors did you receive? Are they always the same errors? Also did you Check the DHCP client list on the Time Capsule and see if both devices are on it? And can you connect to the time capsule directly to establish a connection? GO, Connect to Server, afp://xxx.xxx.x.x (whatever your Time Capsule's IP Address is in Airport Utility) Rosemary, I can only do so much via email, it might be worth getting someone to check your Network and Time Capsule Time Machine backups for you. If it was me, I would do a Bootable Backup of each Mac and then delete the sparsebundles and start again with a fresh Time Machine backup. And if it is only a 500GB TC, just backup ONE computer (the smaller size backup Mac) to the TC Internal Disk and use a USB 1TB or 2TB USB disk set up as an Air Disk to back up the larger of the two Macs' system. If you require details how to delete sparsebundles and how to format setup an Air Disk post back or start a new subject thread. Cheers, Ronni On 20/07/2012, at 5:20 PM, Rosemary Spark wrote: Ronda, Maybe trying to back up at the same time, but that never cause problems before. Check the IP address and subnet of both your Macs (working) and (not working) Ensure that the subnet mask is the same on both and that the Mac has a valid IP address etc. Settings for both computers are the same. You did not try reconfigure your Network that I suggested originally did you? Yes, I did this for both machines hen you suggested it. The I recycled the Time Capsule (again!) and backup worked on both machines for two days, then have both failed again with the same error messages. There was a problem connecting to the server Check the server name or IP address sparse bundle can't be accessed Error -1 There is no trouble with the network, wireless continues to work fine..(other than the ADSL2 is a joke because we're at the end of the line ... but that has always been the case.) I'm fearing the Time Capsule is failing. Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 12 July 2012 06:52, Ronda Brown ro...@mac.com wrote: When you mention both backed up after a restart and then your backup 'choked'... Are both Macs trying to back up at the same time? Seems to me that you are loosing connection, not getting an IP address. You need to check all the Network settings, on your Modem and Time Capsule, and on both Macs, something is not right. Cheers, Ronni Sent from Ronni's iPad On 12/07/2012, at 6:40 AM, Ronda Brown ro...@mac.com wrote: Hi Rosemary, Check the IP address and subnet of both your Macs (working) and (not working) Ensure that the subnet mask is the same on both and that the Mac has a valid IP address etc. Also check the DHCP client list on the TimeCapsule and see if both devices are on it. When it happens again...Check the server name and IP address, check your network connection, and then try again. You did not try reconfigure your Network that I suggested originally did you? Disk not configured Is that the complete message or is it: Red i message: Time Machine could not be configured. The built-in network interface could not be found? 1. From the Finder's Go menu go to this location: /Library/Preferences/SystemConfiguration/ 2. Copy the file NetworkInterfaces.plist to the desktop (to make a precautionary backup). 3. Delete the file NetworkInterfaces.plist. Enter administrator name and password if prompted. 4. Restart your Mac. 5. Once restarted, reconfigure your Network and Time Machine preference panes in System Preferences. 6. Check that your Network is working ok and you are online. 7. See if you can select your TM backup disk and do a backup. Let me know the result of these please. Cheers, Ronni Sent from Ronni's iPad On 11/07/2012, at 9:59 PM, Rosemary Spark arkaysp...@gmail.com wrote: Ronni, It has alternated. Just now, it's just on mine. Well for a brief time they both backed up after re-starting and then mine choked again. Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 11 July 2012 11:19, Ronda Brown ro...@mac.com wrote: Hi Rosemary, Are you receiving this message on both TM Backups... (on both computers)? There was a problem connecting to the server Check the server name or IP address If you restart the Time Capsule do you still receive this message? Cheers, Ronni On 10/07/2012, at 10:03 PM, Rosemary Spark wrote: OK, I've gone through all the steps but back to same point Are you
Re: Time Machine/Time Capsule problem
Ronni, It has alternated. Just now, it's just on mine. Well for a brief time they both backed up after re-starting and then mine choked again. Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 11 July 2012 11:19, Ronda Brown ro...@mac.com wrote: Hi Rosemary, Are you receiving this message on both TM Backups... (on both computers)? There was a problem connecting to the server Check the server name or IP address If you restart the Time Capsule do you still receive this message? Cheers, Ronni On 10/07/2012, at 10:03 PM, Rosemary Spark wrote: OK, I've gone through all the steps but back to same point Are you or your husband having any trouble maintaining a connection your Wi-Fi Airport Network; are you having any drop-outs? No it's very occasional for that to happen The password for your Airport Network and the password for your Time Capsule are normally not the same (should not be the same). Passwords are different (with no spaces, underscores etc) TimeCapsule says 165.82 GB free Time Machine has this error There was a problem connecting to the server Check the server name or IP address even though I can select the disk. Either one of the other (or both) MBPs behave as below Do you mean your husband's MBP can't see connect to the Time Capsule in the Finder Sidebar under 'Shared'? Can be seen Or do you mean in System Preferences Time Machine - he can't 'Select Disk' Can select disk I went through the process of repairing both sparsebundles. There was no problem with my husbands but a few with mine. However, even though I completed this process, the problem still persists. I select the disk in System preferences, and even though it shows up in airport utility and is shared in Finder, the message There was a problem connecting to the server Check the server name or IP address Cheers Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 3 July 2012 10:05, Ronda Brown ro...@mac.com wrote: Hi Rosemary, Are you or your husband having any trouble maintaining a connection your Wi-Fi Airport Network; are you having any drop-outs? The password for your Airport Network and the password for your Time Capsule are normally not the same (should not be the same). On 02/07/2012, at 8:21 PM, Rosemary Spark wrote: Ronda, I see your point. What size Time Capsule do you have? How much 'Free' Space do you have on your Time Capsule? 1. Open Airport Utility.app (v 6.1) 2. Select your Time Capsule 3. Click Edit button 4. Select Disks 5. Partitions: Data xxx.xx GB Free -- how much Free does it show here? We seem to be back at the same point, my husband has lost the connection to the TC again can't find the drive message once again Do you mean Time Capsule (TC) can't find the drive? Or is it Time Machine that can't find the backup disk? Do you mean your husband's MBP can't see connect to the Time Capsule in the Finder Sidebar under 'Shared'? Or do you mean in System Preferences Time Machine - he can't 'Select Disk'? If it is Time Machine can't find the backup disk try to Repair the 'sparse bundle'. I did send you offlist at the end of last year a document I created showing how to 'Repair Time Machine Sparsebundle backup on Time Capsule'. Follow the instructions in the document to see if your Husband's sparsebundle can be repaired. If you don't have the document handy: To Repair the sparse bundle on a Time Capsule, connect via an Ethernet cable if you can; it will be much faster. A) 1. Choose System Preferences from the Apple menu. 2. From the View menu, choose Time Machine. 3. Move the slider bar to Off to disable Time Machine backups. 4. Open Disk Utility located in /Applications/Utilities. B) 1. Mount your Time Capsule. 2. Open a Finder window and locate your Time Capsule in the sidebar. 3. Double-click your Time Capsule. 4. Click your Backups folder and locate your backup sparsebundle. Note: If you use a Time Capsule with multiple Macs, you can identify the affected sparsebundle by looking for the affected computer's name in the filename. You can also use the hexadecimal MAC address to identify the correct sparsebundle. To locate the MAC address of the affected computer, choose System Preferences from the Apple () menu and locate port en0. The MAC address will appear in your sparsebundle file name, but without colons (for example mymac_0015abc5d6e0.sparsebundle). 5. Drag the sparsebundle to the Disk Utility sidebar. 6. Select the sparsebundle, then click Repair Disk. 7. If the repair is successful, attempt to backup via Time Machine. I'll answer your other questions below when I receive
Re: Time Machine/Time Capsule problem
Hi Rosemary, Check the IP address and subnet of both your Macs (working) and (not working) Ensure that the subnet mask is the same on both and that the Mac has a valid IP address etc. Also check the DHCP client list on the TimeCapsule and see if both devices are on it. When it happens again...Check the server name and IP address, check your network connection, and then try again. You did not try reconfigure your Network that I suggested originally did you? Disk not configured Is that the complete message or is it: Red i message: Time Machine could not be configured. The built-in network interface could not be found? 1. From the Finder's Go menu go to this location: /Library/Preferences/SystemConfiguration/ 2. Copy the file NetworkInterfaces.plist to the desktop (to make a precautionary backup). 3. Delete the file NetworkInterfaces.plist. Enter administrator name and password if prompted. 4. Restart your Mac. 5. Once restarted, reconfigure your Network and Time Machine preference panes in System Preferences. 6. Check that your Network is working ok and you are online. 7. See if you can select your TM backup disk and do a backup. Let me know the result of these please. Cheers, Ronni Sent from Ronni's iPad On 11/07/2012, at 9:59 PM, Rosemary Spark arkaysp...@gmail.com wrote: Ronni, It has alternated. Just now, it's just on mine. Well for a brief time they both backed up after re-starting and then mine choked again. Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 11 July 2012 11:19, Ronda Brown ro...@mac.com wrote: Hi Rosemary, Are you receiving this message on both TM Backups... (on both computers)? There was a problem connecting to the server Check the server name or IP address If you restart the Time Capsule do you still receive this message? Cheers, Ronni On 10/07/2012, at 10:03 PM, Rosemary Spark wrote: OK, I've gone through all the steps but back to same point Are you or your husband having any trouble maintaining a connection your Wi-Fi Airport Network; are you having any drop-outs? No it's very occasional for that to happen The password for your Airport Network and the password for your Time Capsule are normally not the same (should not be the same). Passwords are different (with no spaces, underscores etc) TimeCapsule says 165.82 GB free Time Machine has this error There was a problem connecting to the server Check the server name or IP address even though I can select the disk. Either one of the other (or both) MBPs behave as below Do you mean your husband's MBP can't see connect to the Time Capsule in the Finder Sidebar under 'Shared'? Can be seen Or do you mean in System Preferences Time Machine - he can't 'Select Disk' Can select disk I went through the process of repairing both sparsebundles. There was no problem with my husbands but a few with mine. However, even though I completed this process, the problem still persists. I select the disk in System preferences, and even though it shows up in airport utility and is shared in Finder, the message There was a problem connecting to the server Check the server name or IP address Cheers Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 3 July 2012 10:05, Ronda Brown ro...@mac.com wrote: Hi Rosemary, Are you or your husband having any trouble maintaining a connection your Wi-Fi Airport Network; are you having any drop-outs? The password for your Airport Network and the password for your Time Capsule are normally not the same (should not be the same). On 02/07/2012, at 8:21 PM, Rosemary Spark wrote: Ronda, I see your point. What size Time Capsule do you have? How much 'Free' Space do you have on your Time Capsule? 1. Open Airport Utility.app (v 6.1) 2. Select your Time Capsule 3. Click Edit button 4. Select Disks 5. Partitions: Data xxx.xx GB Free -- how much Free does it show here? We seem to be back at the same point, my husband has lost the connection to the TC again can't find the drive message once again Do you mean Time Capsule (TC) can't find the drive? Or is it Time Machine that can't find the backup disk? Do you mean your husband's MBP can't see connect to the Time Capsule in the Finder Sidebar under 'Shared'? Or do you mean in System Preferences Time Machine - he can't 'Select Disk'? If it is Time Machine can't find the backup disk try to Repair the 'sparse bundle'. I did send you offlist at the end of last year a document I created showing how to 'Repair Time Machine Sparsebundle backup on Time Capsule'. Follow the instructions in the document to see if your Husband's sparsebundle can be repaired. If you don't have the document handy: To Repair the sparse bundle on a Time
Re: Time Machine/Time Capsule problem
When you mention both backed up after a restart and then your backup 'choked'... Are both Macs trying to back up at the same time? Seems to me that you are loosing connection, not getting an IP address. You need to check all the Network settings, on your Modem and Time Capsule, and on both Macs, something is not right. Cheers, Ronni Sent from Ronni's iPad On 12/07/2012, at 6:40 AM, Ronda Brown ro...@mac.com wrote: Hi Rosemary, Check the IP address and subnet of both your Macs (working) and (not working) Ensure that the subnet mask is the same on both and that the Mac has a valid IP address etc. Also check the DHCP client list on the TimeCapsule and see if both devices are on it. When it happens again...Check the server name and IP address, check your network connection, and then try again. You did not try reconfigure your Network that I suggested originally did you? Disk not configured Is that the complete message or is it: Red i message: Time Machine could not be configured. The built-in network interface could not be found? 1. From the Finder's Go menu go to this location: /Library/Preferences/SystemConfiguration/ 2. Copy the file NetworkInterfaces.plist to the desktop (to make a precautionary backup). 3. Delete the file NetworkInterfaces.plist. Enter administrator name and password if prompted. 4. Restart your Mac. 5. Once restarted, reconfigure your Network and Time Machine preference panes in System Preferences. 6. Check that your Network is working ok and you are online. 7. See if you can select your TM backup disk and do a backup. Let me know the result of these please. Cheers, Ronni Sent from Ronni's iPad On 11/07/2012, at 9:59 PM, Rosemary Spark arkaysp...@gmail.com wrote: Ronni, It has alternated. Just now, it's just on mine. Well for a brief time they both backed up after re-starting and then mine choked again. Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 11 July 2012 11:19, Ronda Brown ro...@mac.com wrote: Hi Rosemary, Are you receiving this message on both TM Backups... (on both computers)? There was a problem connecting to the server Check the server name or IP address If you restart the Time Capsule do you still receive this message? Cheers, Ronni On 10/07/2012, at 10:03 PM, Rosemary Spark wrote: OK, I've gone through all the steps but back to same point Are you or your husband having any trouble maintaining a connection your Wi-Fi Airport Network; are you having any drop-outs? No it's very occasional for that to happen The password for your Airport Network and the password for your Time Capsule are normally not the same (should not be the same). Passwords are different (with no spaces, underscores etc) TimeCapsule says 165.82 GB free Time Machine has this error There was a problem connecting to the server Check the server name or IP address even though I can select the disk. Either one of the other (or both) MBPs behave as below Do you mean your husband's MBP can't see connect to the Time Capsule in the Finder Sidebar under 'Shared'? Can be seen Or do you mean in System Preferences Time Machine - he can't 'Select Disk' Can select disk I went through the process of repairing both sparsebundles. There was no problem with my husbands but a few with mine. However, even though I completed this process, the problem still persists. I select the disk in System preferences, and even though it shows up in airport utility and is shared in Finder, the message There was a problem connecting to the server Check the server name or IP address Cheers Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 3 July 2012 10:05, Ronda Brown ro...@mac.com wrote: Hi Rosemary, Are you or your husband having any trouble maintaining a connection your Wi-Fi Airport Network; are you having any drop-outs? The password for your Airport Network and the password for your Time Capsule are normally not the same (should not be the same). On 02/07/2012, at 8:21 PM, Rosemary Spark wrote: Ronda, I see your point. What size Time Capsule do you have? How much 'Free' Space do you have on your Time Capsule? 1. Open Airport Utility.app (v 6.1) 2. Select your Time Capsule 3. Click Edit button 4. Select Disks 5. Partitions: Data xxx.xx GB Free -- how much Free does it show here? We seem to be back at the same point, my husband has lost the connection to the TC again can't find the drive message once again Do you mean Time Capsule (TC) can't find the drive? Or is it Time Machine that can't find the backup disk? Do you mean your husband's MBP can't see connect to the Time Capsule in the Finder Sidebar under 'Shared'? Or do you mean in
Re: Time Machine/Time Capsule problem
OK, I've gone through all the steps but back to same point Are you or your husband having any trouble maintaining a connection your Wi-Fi Airport Network; are you having any drop-outs? No it's very occasional for that to happen The password for your Airport Network and the password for your Time Capsule are normally not the same (should not be the same). Passwords are different (with no spaces, underscores etc) TimeCapsule says 165.82 GB free Time Machine has this error There was a problem connecting to the server Check the server name or IP address even though I can select the disk. Either one of the other (or both) MBPs behave as below Do you mean your husband's MBP can't see connect to the Time Capsule in the Finder Sidebar under 'Shared'? Can be seen Or do you mean in System Preferences Time Machine - he can't 'Select Disk' Can select disk I went through the process of repairing both sparsebundles. There was no problem with my husbands but a few with mine. However, even though I completed this process, the problem still persists. I select the disk in System preferences, and even though it shows up in airport utility and is shared in Finder, the message There was a problem connecting to the server Check the server name or IP address Cheers Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 3 July 2012 10:05, Ronda Brown ro...@mac.com wrote: Hi Rosemary, Are you or your husband having any trouble maintaining a connection your Wi-Fi Airport Network; are you having any drop-outs? The password for your Airport Network and the password for your Time Capsule are normally not the same (should not be the same). On 02/07/2012, at 8:21 PM, Rosemary Spark wrote: Ronda, I see your point. What size Time Capsule do you have? How much 'Free' Space do you have on your Time Capsule? 1. Open Airport Utility.app (v 6.1) 2. Select your Time Capsule 3. Click Edit button 4. Select Disks 5. Partitions: Data xxx.xx GB Free -- how much Free does it show here? We seem to be back at the same point, my husband has lost the connection to the TC again can't find the drive message once again Do you mean Time Capsule (TC) can't find the drive? Or is it Time Machine that can't find the backup disk? Do you mean your husband's MBP can't see connect to the Time Capsule in the Finder Sidebar under 'Shared'? Or do you mean in System Preferences Time Machine - he can't 'Select Disk'? If it is Time Machine can't find the backup disk try to Repair the 'sparse bundle'. I did send you offlist at the end of last year a document I created showing how to 'Repair Time Machine Sparsebundle backup on Time Capsule'. Follow the instructions in the document to see if your Husband's sparsebundle can be repaired. If you don't have the document handy: To Repair the sparse bundle on a Time Capsule, connect via an Ethernet cable if you can; it will be much faster. A) 1. Choose System Preferences from the Apple menu. 2. From the View menu, choose Time Machine. 3. Move the slider bar to Off to disable Time Machine backups. 4. Open Disk Utility located in /Applications/Utilities. B) 1. Mount your Time Capsule. 2. Open a Finder window and locate your Time Capsule in the sidebar. 3. Double-click your Time Capsule. 4. Click your Backups folder and locate your backup sparsebundle. Note: If you use a Time Capsule with multiple Macs, you can identify the affected sparsebundle by looking for the affected computer's name in the filename. You can also use the hexadecimal MAC address to identify the correct sparsebundle. To locate the MAC address of the affected computer, choose System Preferences from the Apple () menu and locate port en0. The MAC address will appear in your sparsebundle file name, but without colons (for example mymac_0015abc5d6e0.sparsebundle). 5. Drag the sparsebundle to the Disk Utility sidebar. 6. Select the sparsebundle, then click Repair Disk. 7. If the repair is successful, attempt to backup via Time Machine. I'll answer your other questions below when I receive your reply to my questions above and whether the sparsebundle can be repaired. Cheers, Ronni For this kind of process I 'm not sure how to connect a new drive to our system. If we were to get anoter hard drive At the moment we have a Netcom modem into which the Time Capsule Is plugged and that provides our wireless. We backup our MBpros to the Time Capsule. If we got another drive to backup one of the computers to, where would it plugin? Into he TC or the modem? Also I would not like to lose the copy of the TC's backup for which ever computer backs up to the new drive. How do I move the old backups.? And how do I safely then delete it from the TC. To answer your other question, yes we have bootable backups ( Superduper for mine and Carbon Cloner for my husband as
Re: Time Machine/Time Capsule problem
Hi Rosemary, Are you receiving this message on both TM Backups... (on both computers)? There was a problem connecting to the server Check the server name or IP address If you restart the Time Capsule do you still receive this message? Cheers, Ronni On 10/07/2012, at 10:03 PM, Rosemary Spark wrote: OK, I've gone through all the steps but back to same point Are you or your husband having any trouble maintaining a connection your Wi-Fi Airport Network; are you having any drop-outs? No it's very occasional for that to happen The password for your Airport Network and the password for your Time Capsule are normally not the same (should not be the same). Passwords are different (with no spaces, underscores etc) TimeCapsule says 165.82 GB free Time Machine has this error There was a problem connecting to the server Check the server name or IP address even though I can select the disk. Either one of the other (or both) MBPs behave as below Do you mean your husband's MBP can't see connect to the Time Capsule in the Finder Sidebar under 'Shared'? Can be seen Or do you mean in System Preferences Time Machine - he can't 'Select Disk' Can select disk I went through the process of repairing both sparsebundles. There was no problem with my husbands but a few with mine. However, even though I completed this process, the problem still persists. I select the disk in System preferences, and even though it shows up in airport utility and is shared in Finder, the message There was a problem connecting to the server Check the server name or IP address Cheers Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com On 3 July 2012 10:05, Ronda Brown ro...@mac.com wrote: Hi Rosemary, Are you or your husband having any trouble maintaining a connection your Wi-Fi Airport Network; are you having any drop-outs? The password for your Airport Network and the password for your Time Capsule are normally not the same (should not be the same). On 02/07/2012, at 8:21 PM, Rosemary Spark wrote: Ronda, I see your point. What size Time Capsule do you have? How much 'Free' Space do you have on your Time Capsule? 1. Open Airport Utility.app (v 6.1) 2. Select your Time Capsule 3. Click Edit button 4. Select Disks 5. Partitions: Data xxx.xx GB Free -- how much Free does it show here? We seem to be back at the same point, my husband has lost the connection to the TC again can't find the drive message once again Do you mean Time Capsule (TC) can't find the drive? Or is it Time Machine that can't find the backup disk? Do you mean your husband's MBP can't see connect to the Time Capsule in the Finder Sidebar under 'Shared'? Or do you mean in System Preferences Time Machine - he can't 'Select Disk'? If it is Time Machine can't find the backup disk try to Repair the 'sparse bundle'. I did send you offlist at the end of last year a document I created showing how to 'Repair Time Machine Sparsebundle backup on Time Capsule'. Follow the instructions in the document to see if your Husband's sparsebundle can be repaired. If you don't have the document handy: To Repair the sparse bundle on a Time Capsule, connect via an Ethernet cable if you can; it will be much faster. A) 1. Choose System Preferences from the Apple menu. 2. From the View menu, choose Time Machine. 3. Move the slider bar to Off to disable Time Machine backups. 4. Open Disk Utility located in /Applications/Utilities. B) 1. Mount your Time Capsule. 2. Open a Finder window and locate your Time Capsule in the sidebar. 3. Double-click your Time Capsule. 4. Click your Backups folder and locate your backup sparsebundle. Note: If you use a Time Capsule with multiple Macs, you can identify the affected sparsebundle by looking for the affected computer's name in the filename. You can also use the hexadecimal MAC address to identify the correct sparsebundle. To locate the MAC address of the affected computer, choose System Preferences from the Apple () menu and locate port en0. The MAC address will appear in your sparsebundle file name, but without colons (for example mymac_0015abc5d6e0.sparsebundle). 5. Drag the sparsebundle to the Disk Utility sidebar. 6. Select the sparsebundle, then click Repair Disk. 7. If the repair is successful, attempt to backup via Time Machine. I'll answer your other questions below when I receive your reply to my questions above and whether the sparsebundle can be repaired. Cheers, Ronni For this kind of process I 'm not sure how to connect a new drive to our system. If we were to get anoter hard drive At the moment we have a Netcom modem into which the Time Capsule Is plugged and that provides our wireless. We backup our MBpros to the Time Capsule. If we got another drive to backup one of the computers to,
Re: Time Machine/Time Capsule problem
Ronda, I see your point. We seem to be back at the same point, my husband has lost the connection to the TC again can't find the drive message once again For this kind of process I 'm not sure how to connect a new drive to our system. If we were to get anoter hard drive At the moment we have a Netcom modem into which the Time Capsule Is plugged and that provides our wireless. We backup our MBpros to the Time Capsule. If we got another drive to backup one of the computers to, where would it plugin? Into he TC or the modem? Also I would not like to lose the copy of the TC's backup for which ever computer backs up to the new drive. How do I move the old backups.? And how do I safely then delete it from the TC. To answer your other question, yes we have bootable backups ( Superduper for mine and Carbon Cloner for my husband as Superduper just refused to backup his computer one day. ) And we have some stuff backed up to Crashplan, and my husband backs his documents up at the uni as he's doing a PhD and had his computer stolen and lost a whole lot of work, and is a bit paranoid about losing it again. Cheers Rosemary On Sunday, 1 July 2012, Ronda Brown wrote: Hi Rosemary, Yes I remember the last time you had a problem with Time Machine Backups on your Time Capsule, I mentioned you were very close to the limit of space required for TM to backup successfully. Time Machine requires enough free space on the drive—add up the space currently used on each of your computers and multiply the sum by 1.5 (I recommend by 2) to find the minimum amount of storage space you will need. You will get to the stage where Time Machine won't be able to delete enough backups to make room for a new one. And you will start getting the message Time Machine could not complete the backup. I have a 1TB Time Capsule backing up just my MBP and I'm waiting for the 3TB TC to come down in price. You are using alternative backups as well aren't you, such as bootable backups of both machines? Never just rely on Time Machine for your backups. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.4 Lion Windows 7 Ultimate (under sufferance) On 01/07/2012, at 5:03 PM, Rosemary Spark wrote: Ronni,, I followed all the steps you suggested, excluding Spotlight, and taking antivirus off Time Machine Maybe one of the problems is space, but now TM is coping nicely! It's been merrily backing all day. At one time Time Machine Buddy notes 213.2 MB required (including padding), 154.75 GB available 100.0 MB required (including padding), 154.69 GB available Starting post-backup thinning Backup completed successfully. and Console lists the backups deleted Thank you once again Rosemary Spark arkaysp...@gmail.com On 30/06/2012, at 2:31 PM, Ronda Brown wrote: Hi Rosemary, Thanks for your detailed reply, helps a lot in solving problems to give as much detail as possible. First thing I want you to do is STOP Spotlight from Indexing Time Machine Backup Volumes External Drives. Please read my reply below fully. 13) failed full message below Says Event store UUIDs don't match for volume, spotlight problem This is not an error message. This simply indicates that what's on your internal HD may not match the hidden File System Event Database that OSX keeps on each disk, and TM normally uses to see what's been changed since the last backup and needs to be copied. Since it is untrustable, TM must examine every directory (folder) on your system, and compare it to your backups, instead. This is, of course, a lengthy procedure. NOTE: This is usually caused by an improper shutdown, but can be the result of other things, too. And once it occurs, the whole process must be repeated for each unsuccessful backup attempt until one completes normally. So, if at all possible, let it run. What I want you to do first though is: 1. First, exclude your TM disk/partition from any anti-virus scanning. 2. Exclude Time Machine from Spotlight, via System Preferences Spotlight Privacy. Instructions How To: Stop Spotlight from Indexing Time Machine Backup Volumes External Drives: The default behaviour for Spotlight is to start indexing any drive as soon as it’s connected to a Mac, a task that can take a very long time with larger volumes. The problem is that for larger external backup drives and Time Machine volumes, you don’t necessarily want it indexed by Spotlight. This is particularly true if the drive gets used on multiple machines, where indexing on each Mac isn’t necessary. The solution is simple enough, the same method used to exclude something from Spotlight can also be used to stop Spotlight from indexing a Time Machine drive or other external volume: 1. Connect the volume you want excluded to the Mac, even if Spotlight is currently indexing 2. Launch
Re: Time Machine/Time Capsule problem
Hi Rosemary, Are you or your husband having any trouble maintaining a connection your Wi-Fi Airport Network; are you having any drop-outs? The password for your Airport Network and the password for your Time Capsule are normally not the same (should not be the same). On 02/07/2012, at 8:21 PM, Rosemary Spark wrote: Ronda, I see your point. What size Time Capsule do you have? How much 'Free' Space do you have on your Time Capsule? 1. Open Airport Utility.app (v 6.1) 2. Select your Time Capsule 3. Click Edit button 4. Select Disks 5. Partitions: Data xxx.xx GB Free -- how much Free does it show here? We seem to be back at the same point, my husband has lost the connection to the TC again can't find the drive message once again Do you mean Time Capsule (TC) can't find the drive? Or is it Time Machine that can't find the backup disk? Do you mean your husband's MBP can't see connect to the Time Capsule in the Finder Sidebar under 'Shared'? Or do you mean in System Preferences Time Machine - he can't 'Select Disk'? If it is Time Machine can't find the backup disk try to Repair the 'sparse bundle'. I did send you offlist at the end of last year a document I created showing how to 'Repair Time Machine Sparsebundle backup on Time Capsule'. Follow the instructions in the document to see if your Husband's sparsebundle can be repaired. If you don't have the document handy: To Repair the sparse bundle on a Time Capsule, connect via an Ethernet cable if you can; it will be much faster. A) 1. Choose System Preferences from the Apple menu. 2. From the View menu, choose Time Machine. 3. Move the slider bar to Off to disable Time Machine backups. 4. Open Disk Utility located in /Applications/Utilities. B) 1. Mount your Time Capsule. 2. Open a Finder window and locate your Time Capsule in the sidebar. 3. Double-click your Time Capsule. 4. Click your Backups folder and locate your backup sparsebundle. Note: If you use a Time Capsule with multiple Macs, you can identify the affected sparsebundle by looking for the affected computer's name in the filename. You can also use the hexadecimal MAC address to identify the correct sparsebundle. To locate the MAC address of the affected computer, choose System Preferences from the Apple () menu and locate port en0. The MAC address will appear in your sparsebundle file name, but without colons (for example mymac_0015abc5d6e0.sparsebundle). 5. Drag the sparsebundle to the Disk Utility sidebar. 6. Select the sparsebundle, then click Repair Disk. 7. If the repair is successful, attempt to backup via Time Machine. I'll answer your other questions below when I receive your reply to my questions above and whether the sparsebundle can be repaired. Cheers, Ronni For this kind of process I 'm not sure how to connect a new drive to our system. If we were to get anoter hard drive At the moment we have a Netcom modem into which the Time Capsule Is plugged and that provides our wireless. We backup our MBpros to the Time Capsule. If we got another drive to backup one of the computers to, where would it plugin? Into he TC or the modem? Also I would not like to lose the copy of the TC's backup for which ever computer backs up to the new drive. How do I move the old backups.? And how do I safely then delete it from the TC. To answer your other question, yes we have bootable backups ( Superduper for mine and Carbon Cloner for my husband as Superduper just refused to backup his computer one day. ) And we have some stuff backed up to Crashplan, and my husband backs his documents up at the uni as he's doing a PhD and had his computer stolen and lost a whole lot of work, and is a bit paranoid about losing it again. Cheers Rosemary On Sunday, 1 July 2012, Ronda Brown wrote: Hi Rosemary, Yes I remember the last time you had a problem with Time Machine Backups on your Time Capsule, I mentioned you were very close to the limit of space required for TM to backup successfully. Time Machine requires enough free space on the drive—add up the space currently used on each of your computers and multiply the sum by 1.5 (I recommend by 2) to find the minimum amount of storage space you will need. You will get to the stage where Time Machine won't be able to delete enough backups to make room for a new one. And you will start getting the message Time Machine could not complete the backup. I have a 1TB Time Capsule backing up just my MBP and I'm waiting for the 3TB TC to come down in price. You are using alternative backups as well aren't you, such as bootable backups of both machines? Never just rely on Time Machine for your backups. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.4 Lion Windows 7 Ultimate (under sufferance) On 01/07/2012, at 5:03 PM, Rosemary Spark wrote: Ronni,, I followed all the steps you suggested, excluding
Re: Time Machine/Time Capsule problem
Ronni,, I followed all the steps you suggested, excluding Spotlight, and taking antivirus off Time Machine Maybe one of the problems is space, but now TM is coping nicely! It's been merrily backing all day. At one time Time Machine Buddy notes 213.2 MB required (including padding), 154.75 GB available 100.0 MB required (including padding), 154.69 GB available Starting post-backup thinning Backup completed successfully. and Console lists the backups deleted Thank you once again Rosemary Spark arkaysp...@gmail.com On 30/06/2012, at 2:31 PM, Ronda Brown wrote: Hi Rosemary, Thanks for your detailed reply, helps a lot in solving problems to give as much detail as possible. First thing I want you to do is STOP Spotlight from Indexing Time Machine Backup Volumes External Drives. Please read my reply below fully. 13) failed full message below Says Event store UUIDs don't match for volume, spotlight problem This is not an error message. This simply indicates that what's on your internal HD may not match the hidden File System Event Database that OSX keeps on each disk, and TM normally uses to see what's been changed since the last backup and needs to be copied. Since it is untrustable, TM must examine every directory (folder) on your system, and compare it to your backups, instead. This is, of course, a lengthy procedure. NOTE: This is usually caused by an improper shutdown, but can be the result of other things, too. And once it occurs, the whole process must be repeated for each unsuccessful backup attempt until one completes normally. So, if at all possible, let it run. What I want you to do first though is: 1. First, exclude your TM disk/partition from any anti-virus scanning. 2. Exclude Time Machine from Spotlight, via System Preferences Spotlight Privacy. Instructions How To: Stop Spotlight from Indexing Time Machine Backup Volumes External Drives: The default behaviour for Spotlight is to start indexing any drive as soon as it’s connected to a Mac, a task that can take a very long time with larger volumes. The problem is that for larger external backup drives and Time Machine volumes, you don’t necessarily want it indexed by Spotlight. This is particularly true if the drive gets used on multiple machines, where indexing on each Mac isn’t necessary. The solution is simple enough, the same method used to exclude something from Spotlight can also be used to stop Spotlight from indexing a Time Machine drive or other external volume: 1. Connect the volume you want excluded to the Mac, even if Spotlight is currently indexing 2. Launch “System Preferences” and click on “Spotlight” followed by the ‘Privacy’ tab 3. Drag the drives icon into the Privacy window Even if the drive is currently being indexed by Spotlight, this will cease the indexing process and prevent the drive from being reindexed again on that Mac. You’ll have to redo this process on each Mac that the drive is connected to. If a drive is removed from the privacy list, it will automatically start a rebuild of the Spotlight index for that volume, however. If that doesn't help, note the time one of these backups starts, then use the Console app (in your Applications/Utilities folder) to see if there are other messages indicating a conflict with your backups. When it starts, click Show Log List in the toolbar, then navigate in the sidebar that opens up to your system.log and select it. Navigate to the Starting standard backup message that you noted above, then see what follows that might indicate some sort of error, failure, termination, exit, etc. (many of the messages there are info for developers, etc.). If in doubt post (a reasonable amount of) the log here. If you haven't had a problem since excluding it from Spotlight, that was likely the problem. Just why it conflicts with TM so badly for a few users, but not most of us, is a mystery. Since you had to force power-off, yes, you'll get the UUID problem and TM will do a deep traversal. There's no way around that: it's the only way TM can be sure that all the changes made since your last backup will be saved this time. It will take a long time to do the first backup after not being able to backup for so long. Post back how you get on please. Cheers, Ronni On 30/06/2012, at 11:48 AM, Rosemary Spark wrote: Rhonda, Well, we're halfway there! After various steps, I've managed to get my husband's computer backing up to the Time Capsule. 1) Red i message..no only that and asking for password Tried the NetworkInterfaces.plist removal as was afraid of losing wireless 2) Turned everything, and on again. 3) No wireless ... which I was afraid of because that was that was the only it of the Time Capsule that was working 4) Airport Utility now allowed me to see message..said the ethernet cord not plugged in etc...obviously was
Re: Time Machine/Time Capsule problem
Hi Rosemary, Yes I remember the last time you had a problem with Time Machine Backups on your Time Capsule, I mentioned you were very close to the limit of space required for TM to backup successfully. Time Machine requires enough free space on the drive—add up the space currently used on each of your computers and multiply the sum by 1.5 (I recommend by 2) to find the minimum amount of storage space you will need. You will get to the stage where Time Machine won't be able to delete enough backups to make room for a new one. And you will start getting the message Time Machine could not complete the backup. I have a 1TB Time Capsule backing up just my MBP and I'm waiting for the 3TB TC to come down in price. You are using alternative backups as well aren't you, such as bootable backups of both machines? Never just rely on Time Machine for your backups. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.4 Lion Windows 7 Ultimate (under sufferance) On 01/07/2012, at 5:03 PM, Rosemary Spark wrote: Ronni,, I followed all the steps you suggested, excluding Spotlight, and taking antivirus off Time Machine Maybe one of the problems is space, but now TM is coping nicely! It's been merrily backing all day. At one time Time Machine Buddy notes 213.2 MB required (including padding), 154.75 GB available 100.0 MB required (including padding), 154.69 GB available Starting post-backup thinning Backup completed successfully. and Console lists the backups deleted Thank you once again Rosemary Spark arkaysp...@gmail.com On 30/06/2012, at 2:31 PM, Ronda Brown wrote: Hi Rosemary, Thanks for your detailed reply, helps a lot in solving problems to give as much detail as possible. First thing I want you to do is STOP Spotlight from Indexing Time Machine Backup Volumes External Drives. Please read my reply below fully. 13) failed full message below Says Event store UUIDs don't match for volume, spotlight problem This is not an error message. This simply indicates that what's on your internal HD may not match the hidden File System Event Database that OSX keeps on each disk, and TM normally uses to see what's been changed since the last backup and needs to be copied. Since it is untrustable, TM must examine every directory (folder) on your system, and compare it to your backups, instead. This is, of course, a lengthy procedure. NOTE: This is usually caused by an improper shutdown, but can be the result of other things, too. And once it occurs, the whole process must be repeated for each unsuccessful backup attempt until one completes normally. So, if at all possible, let it run. What I want you to do first though is: 1. First, exclude your TM disk/partition from any anti-virus scanning. 2. Exclude Time Machine from Spotlight, via System Preferences Spotlight Privacy. Instructions How To: Stop Spotlight from Indexing Time Machine Backup Volumes External Drives: The default behaviour for Spotlight is to start indexing any drive as soon as it’s connected to a Mac, a task that can take a very long time with larger volumes. The problem is that for larger external backup drives and Time Machine volumes, you don’t necessarily want it indexed by Spotlight. This is particularly true if the drive gets used on multiple machines, where indexing on each Mac isn’t necessary. The solution is simple enough, the same method used to exclude something from Spotlight can also be used to stop Spotlight from indexing a Time Machine drive or other external volume: 1. Connect the volume you want excluded to the Mac, even if Spotlight is currently indexing 2. Launch “System Preferences” and click on “Spotlight” followed by the ‘Privacy’ tab 3. Drag the drives icon into the Privacy window Even if the drive is currently being indexed by Spotlight, this will cease the indexing process and prevent the drive from being reindexed again on that Mac. You’ll have to redo this process on each Mac that the drive is connected to. If a drive is removed from the privacy list, it will automatically start a rebuild of the Spotlight index for that volume, however. If that doesn't help, note the time one of these backups starts, then use the Console app (in your Applications/Utilities folder) to see if there are other messages indicating a conflict with your backups. When it starts, click Show Log List in the toolbar, then navigate in the sidebar that opens up to your system.log and select it. Navigate to the Starting standard backup message that you noted above, then see what follows that might indicate some sort of error, failure, termination, exit, etc. (many of the messages there are info for developers, etc.). If in doubt post (a reasonable amount of) the log here. If you haven't had a problem since excluding it from
Re: Time Machine/Time Capsule problem
Hi Rosemary, Yes I remember the last time you had a problem with Time Machine Backups on your Time Capsule, I mentioned you were very close to the limit of space required for TM to backup successfully. Time Machine requires enough free space on the drive—add up the space currently used on each of your computers and multiply the sum by 1.5 (I recommend by 2) to find the minimum amount of storage space you will need. You will get to the stage where Time Machine won't be able to delete enough backups to make room for a new one. And you will start getting the message Time Machine could not complete the backup. I have a 1TB Time Capsule backing up just my MBP and I'm waiting for the 3TB TC to come down in price. You are using alternative backups as well aren't you, such as bootable backups of both machines? Never just rely on Time Machine for your backups. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.4 Lion Windows 7 Ultimate (under sufferance) On 01/07/2012, at 5:03 PM, Rosemary Spark wrote: Ronni,, I followed all the steps you suggested, excluding Spotlight, and taking antivirus off Time Machine Maybe one of the problems is space, but now TM is coping nicely! It's been merrily backing all day. At one time Time Machine Buddy notes 213.2 MB required (including padding), 154.75 GB available 100.0 MB required (including padding), 154.69 GB available Starting post-backup thinning Backup completed successfully. and Console lists the backups deleted Thank you once again Rosemary Spark arkaysp...@gmail.com On 30/06/2012, at 2:31 PM, Ronda Brown wrote: Hi Rosemary, Thanks for your detailed reply, helps a lot in solving problems to give as much detail as possible. First thing I want you to do is STOP Spotlight from Indexing Time Machine Backup Volumes External Drives. Please read my reply below fully. 13) failed full message below Says Event store UUIDs don't match for volume, spotlight problem This is not an error message. This simply indicates that what's on your internal HD may not match the hidden File System Event Database that OSX keeps on each disk, and TM normally uses to see what's been changed since the last backup and needs to be copied. Since it is untrustable, TM must examine every directory (folder) on your system, and compare it to your backups, instead. This is, of course, a lengthy procedure. NOTE: This is usually caused by an improper shutdown, but can be the result of other things, too. And once it occurs, the whole process must be repeated for each unsuccessful backup attempt until one completes normally. So, if at all possible, let it run. What I want you to do first though is: 1. First, exclude your TM disk/partition from any anti-virus scanning. 2. Exclude Time Machine from Spotlight, via System Preferences Spotlight Privacy. Instructions How To: Stop Spotlight from Indexing Time Machine Backup Volumes External Drives: The default behaviour for Spotlight is to start indexing any drive as soon as it’s connected to a Mac, a task that can take a very long time with larger volumes. The problem is that for larger external backup drives and Time Machine volumes, you don’t necessarily want it indexed by Spotlight. This is particularly true if the drive gets used on multiple machines, where indexing on each Mac isn’t necessary. The solution is simple enough, the same method used to exclude something from Spotlight can also be used to stop Spotlight from indexing a Time Machine drive or other external volume: 1. Connect the volume you want excluded to the Mac, even if Spotlight is currently indexing 2. Launch “System Preferences” and click on “Spotlight” followed by the ‘Privacy’ tab 3. Drag the drives icon into the Privacy window Even if the drive is currently being indexed by Spotlight, this will cease the indexing process and prevent the drive from being reindexed again on that Mac. You’ll have to redo this process on each Mac that the drive is connected to. If a drive is removed from the privacy list, it will automatically start a rebuild of the Spotlight index for that volume, however. If that doesn't help, note the time one of these backups starts, then use the Console app (in your Applications/Utilities folder) to see if there are other messages indicating a conflict with your backups. When it starts, click Show Log List in the toolbar, then navigate in the sidebar that opens up to your system.log and select it. Navigate to the Starting standard backup message that you noted above, then see what follows that might indicate some sort of error, failure, termination, exit, etc. (many of the messages there are info for developers, etc.). If in doubt post (a reasonable amount of) the log here. If you haven't had a problem since excluding it from
Re: Time Machine/Time Capsule problem
Hi Rosemary, Thanks for your detailed reply, helps a lot in solving problems to give as much detail as possible. First thing I want you to do is STOP Spotlight from Indexing Time Machine Backup Volumes External Drives. Please read my reply below fully. 13) failed full message below Says Event store UUIDs don't match for volume, spotlight problem This is not an error message. This simply indicates that what's on your internal HD may not match the hidden File System Event Database that OSX keeps on each disk, and TM normally uses to see what's been changed since the last backup and needs to be copied. Since it is untrustable, TM must examine every directory (folder) on your system, and compare it to your backups, instead. This is, of course, a lengthy procedure. NOTE: This is usually caused by an improper shutdown, but can be the result of other things, too. And once it occurs, the whole process must be repeated for each unsuccessful backup attempt until one completes normally. So, if at all possible, let it run. What I want you to do first though is: 1. First, exclude your TM disk/partition from any anti-virus scanning. 2. Exclude Time Machine from Spotlight, via System Preferences Spotlight Privacy. Instructions How To: Stop Spotlight from Indexing Time Machine Backup Volumes External Drives: The default behaviour for Spotlight is to start indexing any drive as soon as it’s connected to a Mac, a task that can take a very long time with larger volumes. The problem is that for larger external backup drives and Time Machine volumes, you don’t necessarily want it indexed by Spotlight. This is particularly true if the drive gets used on multiple machines, where indexing on each Mac isn’t necessary. The solution is simple enough, the same method used to exclude something from Spotlight can also be used to stop Spotlight from indexing a Time Machine drive or other external volume: 1. Connect the volume you want excluded to the Mac, even if Spotlight is currently indexing 2. Launch “System Preferences” and click on “Spotlight” followed by the ‘Privacy’ tab 3. Drag the drives icon into the Privacy window Even if the drive is currently being indexed by Spotlight, this will cease the indexing process and prevent the drive from being reindexed again on that Mac. You’ll have to redo this process on each Mac that the drive is connected to. If a drive is removed from the privacy list, it will automatically start a rebuild of the Spotlight index for that volume, however. If that doesn't help, note the time one of these backups starts, then use the Console app (in your Applications/Utilities folder) to see if there are other messages indicating a conflict with your backups. When it starts, click Show Log List in the toolbar, then navigate in the sidebar that opens up to your system.log and select it. Navigate to the Starting standard backup message that you noted above, then see what follows that might indicate some sort of error, failure, termination, exit, etc. (many of the messages there are info for developers, etc.). If in doubt post (a reasonable amount of) the log here. If you haven't had a problem since excluding it from Spotlight, that was likely the problem. Just why it conflicts with TM so badly for a few users, but not most of us, is a mystery. Since you had to force power-off, yes, you'll get the UUID problem and TM will do a deep traversal. There's no way around that: it's the only way TM can be sure that all the changes made since your last backup will be saved this time. It will take a long time to do the first backup after not being able to backup for so long. Post back how you get on please. Cheers, Ronni On 30/06/2012, at 11:48 AM, Rosemary Spark wrote: Rhonda, Well, we're halfway there! After various steps, I've managed to get my husband's computer backing up to the Time Capsule. 1) Red i message..no only that and asking for password Tried the NetworkInterfaces.plist removal as was afraid of losing wireless 2) Turned everything, and on again. 3) No wireless ... which I was afraid of because that was that was the only it of the Time Capsule that was working 4) Airport Utility now allowed me to see message..said the ethernet cord not plugged in etc...obviously was 5) Repeated steps of re-cycling 7) My husband's computer could see Time Capsule 6) My husband's computer decided to start backing up!! ... and completed!! 7) I tried backing up mine 8) stuck on preparing 9) Tried verifying Backup (in menu in Lion) 10) verifying forever 11) Downloaded Time Machine Dashboard 12) Finally after verifying stuck on preparing forever began backing up... 13) failed full message below Says Event store UUIDs don't match for volume, spotlight problem, and it also It looks like it doesn't like something else in my Colorpicker Library 14) Trying again message stuck on Waiting for index to be ready (101) This is the full fail
Re: Time Machine/Time Capsule problem
Rhonda,
Well, we're halfway there! After various steps, I've managed to get my
husband's computer backing up to the Time Capsule.
1) Red i message..no only that and asking for password
Tried the NetworkInterfaces.plist removal as was afraid of losing wireless
2) Turned everything, and on again.
3) No wireless ... which I was afraid of because that was that was the only
it of the Time Capsule that was working
4) Airport Utility now allowed me to see message..said the ethernet cord
not plugged in etc...obviously was
5) Repeated steps of re-cycling
7) My husband's computer could see Time Capsule
6) My husband's computer decided to start backing up!! ... and completed!!
7) I tried backing up mine
8) stuck on preparing
9) Tried verifying Backup (in menu in Lion)
10) verifying forever
11) Downloaded Time Machine Dashboard
12) Finally after verifying stuck on preparing forever began backing
up... 13) failed full message below Says Event store UUIDs don't match for
volume, spotlight problem, and it also It looks like it doesn't like
something else in my Colorpicker Library
14) Trying again message stuck on Waiting for index to be ready (101)
This is the full fail message from Time Machine Buddy Dashboard widget.
Starting standard backup
Network destination already mounted at: /Volumes/Data
QUICKCHECK ONLY; FILESYSTEM CLEAN
Disk image /Volumes/Data/MyTimeCapsule.sparsebundle mounted at:
/Volumes/Time Machine Backups
Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
Event store UUIDs don't match for volume: Macintosh HD
Deep event scan at path:/ reason:must scan subdirs|new event db|
Finished scan
63.86 GB required (including padding), 208.43 GB available
Copied 0 bytes of 51.4 GB, 0 of 469077 items
Copied 3.7 GB of 51.4 GB, 43618 of 469077 items
Copied 7.5 GB of 51.4 GB, 102650 of 469077 items
Copied 10.7 GB of 51.4 GB, 189544 of 469077 items
Copied 13.1 GB of 51.4 GB, 263919 of 469077 items
Bulk setting Spotlight attributes failed.
Copied 15.5 GB of 51.4 GB, 306154 of 469077 items
Bulk setting Spotlight attributes failed.
Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256
The file “objects.nib” couldn’t be opened. UserInfo=0x7fd4130489a0
{NSURL=/Volumes/Time Machine
Backups/Backups.backupdb/MyComputer/2011-11-15-113325/Macintosh
HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/ar.lproj/NSColorPickerWheel.nib/objects.nib,
NSFilePath=/Volumes/Time Machine
Backups/Backups.backupdb/Dropbear/2011-11-15-113325/Macintosh
HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/ar.lproj/NSColorPickerWheel.nib/objects.nib,
NSUnderlyingError=0x7fd4128649e0 The operation couldn’t be completed. Not
a directory}
Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256
The file “objects.nib” couldn’t be opened. UserInfo=0x7fd412d47b40
{NSURL=/Volumes/Time Machine
Backups/Backups.backupdb/MyComputer/2011-11-15-113325/Macintosh
HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/hu.lproj/NSColorPickerWheel.nib/objects.nib,
NSFilePath=/Volumes/Time Machine
Backups/Backups.backupdb/Dropbear/2011-11-15-113325/Macintosh
HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/hu.lproj/NSColorPickerWheel.nib/objects.nib,
NSUnderlyingError=0x7fd412b782a0 The operation couldn’t be completed. Not
a directory}
Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256
The file “objects.nib” couldn’t be opened. UserInfo=0x7fd4130398e0
{NSURL=/Volumes/Time Machine
Backups/Backups.backupdb/MyComputer/2011-11-15-113325/Macintosh
HD/System/Library/ColorPickers/NSColorPickerWheel.colorPicker/Resources/ko.lproj/NSColorPickerWheel.nib/objects.nib,
NSFilePath=/Volumes/Time Machine
Backups/Backups.backupdb/Dropbear/2011-11-15-11
Cheers
Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 94336609
Mobile: 0414268043
arkaysp...@gmail.com
On 28 June 2012 13:21, Ronda Brown ro...@mac.com wrote:
Hi Rosemary,
An unexpected error occurred
error code -6584, when I tied a Backup Now which just seems to mean
there's no connection..
(error code -6584) unfortunately won't tell you much that you do not
already knowthe connection attempt failed.
That was the unexpected error.
You may have already done this...but your post did not indicate whether
you had.
So first thing to do (if you have not) is:
A) Complete power cycle of the entire network
1. Power everything down in any order you want
2. Wait a minute
3. Start the modem first, and let it run a minute or two
4. Router (Time Capsule) next the same way
5. Continue starting devices one at a time about a minute apart
Did you completely reset the connection path in Time Machine Preferences
to point your Mac at the Time Capsule disk?
If not:
1. Click the Time Machine clock icon at the top of the Mac's screen
2. Click Open Time Machine Preferences
3. Click Select Disk
4.
Time Machine/Time Capsule problem
Ronda, I couldn't follow the instructions on the previous emails because the situation is very different. Now in the top bar, it says Disk not configured Then in the select disk , the time machine appears Data on mynameforTC When I select the item use back disk, it asks for password, and then just hangs on connecting. the password is correct, in Keychain. Finally just comes back to the password box. At the same time the item for the TC in Finder, just has connecting, then connection failed. If I try connection in Finder I get Message Check the server name or IP address, and try again. I tried using Airport 6.1 It sees the Time Machine/Time Capsule, asks for a password and just sits there with a red 1 alongside, getting configuration forever. It's not the password, because when I put in an incorrect one on purpose, it sits there, when I put in the correct one it disappears and keeps getting configuration. I downloaded the earlier version of the software, 5.6 but it says it's looking for firmware, accepts the password, but keeps searching for latest firmware 7.6.1 which it also can't find. If I miss that step, it also gets stuck at getting configuration forever whether I use manual or next No sign of it in Disk Utilty. Rosemary. Macbook Pro 13-inch, Mid 2009 2.53 GHz Intel Core 2 Duo , Mac OSX 10.7.4 On Wednesday, 27 June 2012, Ronda Brown wrote: Hi Rosemary, You had a problem with Time Machine that I sorted for you back in Nov 2011 Read through all the emails at the link below. I have to go to a client now for a couple of hours, but should be able to assist if required later this morning. time capsule problem can't backup Rosemary Spark Tue, 08 Nov 2011 23:56:16 -0800 http://www.mail-archive.com/wamug@wamug.org.au/msg66937.html Cheers, Ronni Sent from Ronni's iPad On 26/06/2012, at 11:37 PM, Rosemary Spark arkaysp...@gmail.com wrote: We have a Time Capsule for our Time Machine backups. When my husband went to his computer a few days ago there was a message that the time machine couldn't find the disk. This happened all of a sudden when it's been backing up fine for years. When I try to connect and say Use Backup Disc, it takes forever, and then says Connecting ...and doesn't. says there's an error with IP address or server. I tried using Airport Utility but the new one won't even let you see a menu, It sees the Time Machine/Time Capsule, asks for a password and just sits there with a red 1 alongside, getting configuration forever. It's not the password, because when I put in an incorrect one on purpose, it sits there, when I put in the correct one it disappears and keeps getting configuration. I downloaded the earlier version of the software, 5.6 but it says it's looking for firmware, which it also can't find. If I miss that step, it also gets stuck at getting configuration forever. I went to look at my computer and found it hasn't backed up for months! My computer can't even see the base station in Airport Utility. I can enter the Time Capsule files, and it does appear in Shared in Finder. I've now tried on mine It has an additional An unexpected error occurred error code -6584, when I tied a Backup Now which just seems to mean there's no connection.. I've tried looking for solutions on discussions etc but there are lots of questions, but not many answers. We both have a Macbook Pro 13-inch, Mid 2009 2.53 GHz Intel Core 2 Duo. Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Time Machine/Time Capsule problem
Hi Rosemary, An unexpected error occurred error code -6584, when I tied a Backup Now which just seems to mean there's no connection.. (error code -6584) unfortunately won't tell you much that you do not already knowthe connection attempt failed. That was the unexpected error. You may have already done this...but your post did not indicate whether you had. So first thing to do (if you have not) is: A) Complete power cycle of the entire network 1. Power everything down in any order you want 2. Wait a minute 3. Start the modem first, and let it run a minute or two 4. Router (Time Capsule) next the same way 5. Continue starting devices one at a time about a minute apart Did you completely reset the connection path in Time Machine Preferences to point your Mac at the Time Capsule disk? If not: 1. Click the Time Machine clock icon at the top of the Mac's screen 2. Click Open Time Machine Preferences 3. Click Select Disk 4. Click your Time Capsule to highlight it 5. Click Use Backup Disk - Disk not configured Is that the complete message or is it: Red i message: Time Machine could not be configured. The built-in network interface could not be found? 1. From the Finder's Go menu go to this location: /Library/Preferences/SystemConfiguration/ 2. Copy the file NetworkInterfaces.plist to the desktop (to make a precautionary backup). 3. Delete the file NetworkInterfaces.plist. Enter administrator name and password if prompted. 4. Restart your Mac. 5. Once restarted, reconfigure your Network and Time Machine preference panes in System Preferences. 6. Check that your Network is working ok and you are online. 7. See if you can select your TM backup disk and do a backup. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.4 Lion Windows 7 Ultimate (under sufferance) On 28/06/2012, at 12:28 PM, Rosemary Spark wrote: Ronda, I couldn't follow the instructions on the previous emails because the situation is very different. Now in the top bar, it says Disk not configured Then in the select disk , the time machine appears Data on mynameforTC When I select the item use back disk, it asks for password, and then just hangs on connecting. the password is correct, in Keychain. Finally just comes back to the password box. At the same time the item for the TC in Finder, just has connecting, then connection failed. If I try connection in Finder I get Message Check the server name or IP address, and try again. I tried using Airport 6.1 It sees the Time Machine/Time Capsule, asks for a password and just sits there with a red 1 alongside, getting configuration forever. It's not the password, because when I put in an incorrect one on purpose, it sits there, when I put in the correct one it disappears and keeps getting configuration. I downloaded the earlier version of the software, 5.6 but it says it's looking for firmware, accepts the password, but keeps searching for latest firmware 7.6.1 which it also can't find. If I miss that step, it also gets stuck at getting configuration forever whether I use manual or next No sign of it in Disk Utilty. Rosemary. Macbook Pro 13-inch, Mid 2009 2.53 GHz Intel Core 2 Duo , Mac OSX 10.7.4 On Wednesday, 27 June 2012, Ronda Brown wrote: Hi Rosemary, You had a problem with Time Machine that I sorted for you back in Nov 2011 Read through all the emails at the link below. I have to go to a client now for a couple of hours, but should be able to assist if required later this morning. time capsule problem can't backup Rosemary Spark Tue, 08 Nov 2011 23:56:16 -0800 http://www.mail-archive.com/wamug@wamug.org.au/msg66937.html Cheers, Ronni Sent from Ronni's iPad On 26/06/2012, at 11:37 PM, Rosemary Spark arkaysp...@gmail.com wrote: We have a Time Capsule for our Time Machine backups. When my husband went to his computer a few days ago there was a message that the time machine couldn't find the disk. This happened all of a sudden when it's been backing up fine for years. When I try to connect and say Use Backup Disc, it takes forever, and then says Connecting ...and doesn't. says there's an error with IP address or server. I tried using Airport Utility but the new one won't even let you see a menu, It sees the Time Machine/Time Capsule, asks for a password and just sits there with a red 1 alongside, getting configuration forever. It's not the password, because when I put in an incorrect one on purpose, it sits there, when I put in the correct one it disappears and keeps getting configuration. I downloaded the earlier version of the software, 5.6 but it says it's looking for firmware, which it also can't find. If I miss that step, it also gets stuck at getting configuration forever. I went to look at my computer and found it hasn't backed up for months! My computer can't even see the base station in Airport
Time Machine/Time Capsule problem
We have a Time Capsule for our Time Machine backups. When my husband went to his computer a few days ago there was a message that the time machine couldn't find the disk. This happened all of a sudden when it's been backing up fine for years. When I try to connect and say Use Backup Disc, it takes forever, and then says Connecting ...and doesn't. says there's an error with IP address or server. I tried using Airport Utility but the new one won't even let you see a menu, It sees the Time Machine/Time Capsule, asks for a password and just sits there with a red 1 alongside, getting configuration forever. It's not the password, because when I put in an incorrect one on purpose, it sits there, when I put in the correct one it disappears and keeps getting configuration. I downloaded the earlier version of the software, 5.6 but it says it's looking for firmware, which it also can't find. If I miss that step, it also gets stuck at getting configuration forever. I went to look at my computer and found it hasn't backed up for months! My computer can't even see the base station in Airport Utility. I can enter the Time Capsule files, and it does appear in Shared in Finder. I've now tried on mine It has an additional An unexpected error occurred error code -6584, when I tied a Backup Now which just seems to mean there's no connection.. I've tried looking for solutions on discussions etc but there are lots of questions, but not many answers. We both have a Macbook Pro 13-inch, Mid 2009 2.53 GHz Intel Core 2 Duo. Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Time Machine/Time Capsule problem
Hi Rosemary, You had a problem with Time Machine that I sorted for you back in Nov 2011 Read through all the emails at the link below. I have to go to a client now for a couple of hours, but should be able to assist if required later this morning. time capsule problem can't backup Rosemary Spark Tue, 08 Nov 2011 23:56:16 -0800 http://www.mail-archive.com/wamug@wamug.org.au/msg66937.html Cheers, Ronni Sent from Ronni's iPad On 26/06/2012, at 11:37 PM, Rosemary Spark arkaysp...@gmail.com wrote: We have a Time Capsule for our Time Machine backups. When my husband went to his computer a few days ago there was a message that the time machine couldn't find the disk. This happened all of a sudden when it's been backing up fine for years. When I try to connect and say Use Backup Disc, it takes forever, and then says Connecting ...and doesn't. says there's an error with IP address or server. I tried using Airport Utility but the new one won't even let you see a menu, It sees the Time Machine/Time Capsule, asks for a password and just sits there with a red 1 alongside, getting configuration forever. It's not the password, because when I put in an incorrect one on purpose, it sits there, when I put in the correct one it disappears and keeps getting configuration. I downloaded the earlier version of the software, 5.6 but it says it's looking for firmware, which it also can't find. If I miss that step, it also gets stuck at getting configuration forever. I went to look at my computer and found it hasn't backed up for months! My computer can't even see the base station in Airport Utility. I can enter the Time Capsule files, and it does appear in Shared in Finder. I've now tried on mine It has an additional An unexpected error occurred error code -6584, when I tied a Backup Now which just seems to mean there's no connection.. I've tried looking for solutions on discussions etc but there are lots of questions, but not many answers. We both have a Macbook Pro 13-inch, Mid 2009 2.53 GHz Intel Core 2 Duo. Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 arkaysp...@gmail.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
