Re: connnection time machine still lost

[Rosemary Spark]

Hi Ronni,
Thanks for all the advice. Finally bit the bullet, re-formatted the Time
Capsule. My husband's backup completed fine. Mine had a minor glitch..but
it looks like it's backing up!

Cheers

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 94336609
Mobile: 0414268043
arkaysp...@gmail.com

On 13 April 2016 at 17:04, Ronda Brown  wrote:

> As the person who wrote that suggestion mentions:
>
> "Unsetting the schg flag on /Applications/CrashPlan.app might be a
> permanent fix, but could in theory be unsafe, and CrashPlan would probably
> just reactivate the flag on the next autoupdate anyway."
>
> Sent from Ronni's iPad4
>
>
> On 13 Apr 2016, at 2:30 PM, Rosemary Spark  wrote:
>
> Hi Ronni,
> I've been reading around.
>
> This was another suggestion
>
> *sudo find /.MobileBackups.trash/ -flags +schg -exec chflags noschg {} \;*
>
> from https://discussions.apple.com/thread/5750388?tstart=0
>
> Is this safe?
> It has the virtue of being simpler.
>
> Cheers
> Rosemary
>
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com
>
> On 11 April 2016 at 19:01, Ronni Brown  wrote:
>
>> Hi Rosemary,
>>
>> On 11 Apr 2016, at 12:13 PM, Rosemary Spark  wrote:
>>
>> Hi Ronni,
>> I found this discussion but I'm not that familiar with terminal
>>
>>
>> After reading the complete log you sent in previous email, and knowing
>> that you are not very familiar with using Terminal.
>> The Terminal commands required are using *sudo*  - and you need to be
>> VERY careful when using the sudo command.
>> You could type a command incorrectly and destroy the system!
>>
>> I would recommend you contact either Daniel or another consultant to come
>> and carry out the necessary procedures to fix this CrashPlan.app problem in
>> Time Machine backups.
>> As I mentioned before seeing the complete log…
>> /begin quote:
>> Without seeing the complete log file of your TM backupd just the parts of
>> the log below indicates to me CrashPlan is the problem.
>>
>> You would also see in the logs that TimeMachine is having issues thinning
>> old backups on TimeCapsule, and worse yet, TimeMachine won't thin the
>> MobileBackups on your Mac, meaning your SSD or hard drive will being filled
>> up by backups that would never be deleted.
>>
>> It seems when you install CrashPlan, it sets file system attributes
>> that do not allow itself to get deleted. With a bit of
>> command-line wizardry, you can fix this problem. You need to *remove the
>> attributes from all instances of CrashPlan.app in all backed-up locations.*
>> *AND then Exclude CrashPlan from TM backups*
>>
>> This Apple discussion should help you with the terminal commands: <
>> https://discussions.apple.com/message/29277434#29277434>
>> /end quote:
>>
>> Or if you don’t wish to wait until you can get an appointment with a
>> consultant, I would suggest you:
>> Start Again:
>> *A) Erase the Data disk in Time Capsule* (that will erase everything -
>> both computer backups (yours & your husbands).
>> 1. Open Airport Utility
>> 2. Select Time Capsule
>> 3. Then 'Edit'
>> 4. Then 'Disks'
>> 5. Then 'Erase Disk' button
>>
>> You will get a confirmation prompt, defaulted to "Quick Erase", which is
>> fine for most purposes.
>>
>> *B) Then Exclude CrashPlan from TM backups*
>> add /Applications/CrashPlan.app to the excluded list for TimeMachine
>> backups so that it is not backed up again.
>>
>> System Preferences > Time Machine - click on Options
>> exclude/Applications/CrashPlan.app from Time Machine.
>> Otherwise you will continue to create more problematic snapshots in Time
>> Machine.
>>
>>
>> Cheers,
>> Ronni
>>
>> *13-inch MacBook Air (April 2014)*
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>>
>> El Capitan OS X 10.11.4
>>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - <
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Re: connnection time machine still lost

[Ronda Brown]

As the person who wrote that suggestion mentions:

"Unsetting the schg flag on /Applications/CrashPlan.app might be a permanent 
fix, but could in theory be unsafe, and CrashPlan would probably just 
reactivate the flag on the next autoupdate anyway."

Sent from Ronni's iPad4


> On 13 Apr 2016, at 2:30 PM, Rosemary Spark  wrote:
> 
> Hi Ronni,
> I've been reading around.
> 
> This was another suggestion
> 
> sudo find /.MobileBackups.trash/ -flags +schg -exec chflags noschg {} \;
> 
> from https://discussions.apple.com/thread/5750388?tstart=0
> 
> Is this safe?
> It has the virtue of being simpler.
> 
> Cheers
> Rosemary
> 
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com
> 
> 
>> On 11 April 2016 at 19:01, Ronni Brown  wrote:
>> Hi Rosemary,
>> 
>>> On 11 Apr 2016, at 12:13 PM, Rosemary Spark  wrote:
>>> 
>>> Hi Ronni,
>>> I found this discussion but I'm not that familiar with terminal
>> 
>> After reading the complete log you sent in previous email, and knowing that 
>> you are not very familiar with using Terminal. 
>> The Terminal commands required are using sudo  - and you need to be VERY 
>> careful when using the sudo command. 
>> You could type a command incorrectly and destroy the system!
>> 
>> I would recommend you contact either Daniel or another consultant to come 
>> and carry out the necessary procedures to fix this CrashPlan.app problem in 
>> Time Machine backups.
>> As I mentioned before seeing the complete log… 
>> /begin quote:
>> Without seeing the complete log file of your TM backupd just the parts of 
>> the log below indicates to me CrashPlan is the problem.
>> 
>> You would also see in the logs that TimeMachine is having issues thinning 
>> old backups on TimeCapsule, and worse yet, TimeMachine won't thin the 
>> MobileBackups on your Mac, meaning your SSD or hard drive will being filled 
>> up by backups that would never be deleted.
>> 
>> It seems when you install CrashPlan, it sets file system attributes that do 
>> not allow itself to get deleted. With a bit of command-line wizardry, you 
>> can fix this problem. You need to remove the attributes from all instances 
>> of CrashPlan.app in all backed-up locations.
>> AND then Exclude CrashPlan from TM backups
>> 
>> This Apple discussion should help you with the terminal commands: 
>> 
>> /end quote:
>> 
>> Or if you don’t wish to wait until you can get an appointment with a 
>> consultant, I would suggest you:
>> Start Again:
>> A) Erase the Data disk in Time Capsule (that will erase everything - both 
>> computer backups (yours & your husbands).
>> 1. Open Airport Utility
>> 2. Select Time Capsule
>> 3. Then 'Edit'
>> 4. Then 'Disks'
>> 5. Then 'Erase Disk' button
>> 
>> You will get a confirmation prompt, defaulted to "Quick Erase", which is 
>> fine for most purposes.
>> 
>> B) Then Exclude CrashPlan from TM backups
>> add /Applications/CrashPlan.app to the excluded list for TimeMachine backups 
>> so that it is not backed up again.
>> 
>> System Preferences > Time Machine - click on Options 
>> exclude/Applications/CrashPlan.app from Time Machine. 
>> Otherwise you will continue to create more problematic snapshots in Time 
>> Machine.
>> 
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> El Capitan OS X 10.11.4
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Re: connnection time machine still lost

[Rosemary Spark]

Hi Ronni,
I've been reading around.

This was another suggestion

*sudo find /.MobileBackups.trash/ -flags +schg -exec chflags noschg {} \;*

from https://discussions.apple.com/thread/5750388?tstart=0

Is this safe?
It has the virtue of being simpler.

Cheers
Rosemary


Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 94336609
Mobile: 0414268043
arkaysp...@gmail.com

On 11 April 2016 at 19:01, Ronni Brown  wrote:

> Hi Rosemary,
>
> On 11 Apr 2016, at 12:13 PM, Rosemary Spark  wrote:
>
> Hi Ronni,
> I found this discussion but I'm not that familiar with terminal
>
>
> After reading the complete log you sent in previous email, and knowing
> that you are not very familiar with using Terminal.
> The Terminal commands required are using *sudo*  - and you need to be
> VERY careful when using the sudo command.
> You could type a command incorrectly and destroy the system!
>
> I would recommend you contact either Daniel or another consultant to come
> and carry out the necessary procedures to fix this CrashPlan.app problem in
> Time Machine backups.
> As I mentioned before seeing the complete log…
> /begin quote:
> Without seeing the complete log file of your TM backupd just the parts of
> the log below indicates to me CrashPlan is the problem.
>
> You would also see in the logs that TimeMachine is having issues thinning
> old backups on TimeCapsule, and worse yet, TimeMachine won't thin the
> MobileBackups on your Mac, meaning your SSD or hard drive will being filled
> up by backups that would never be deleted.
>
> It seems when you install CrashPlan, it sets file system attributes
> that do not allow itself to get deleted. With a bit of
> command-line wizardry, you can fix this problem. You need to *remove the
> attributes from all instances of CrashPlan.app in all backed-up locations.*
> *AND then Exclude CrashPlan from TM backups*
>
> This Apple discussion should help you with the terminal commands: <
> https://discussions.apple.com/message/29277434#29277434>
> /end quote:
>
> Or if you don’t wish to wait until you can get an appointment with a
> consultant, I would suggest you:
> Start Again:
> *A) Erase the Data disk in Time Capsule* (that will erase everything -
> both computer backups (yours & your husbands).
> 1. Open Airport Utility
> 2. Select Time Capsule
> 3. Then 'Edit'
> 4. Then 'Disks'
> 5. Then 'Erase Disk' button
>
> You will get a confirmation prompt, defaulted to "Quick Erase", which is
> fine for most purposes.
>
> *B) Then Exclude CrashPlan from TM backups*
> add /Applications/CrashPlan.app to the excluded list for TimeMachine
> backups so that it is not backed up again.
>
> System Preferences > Time Machine - click on Options
> exclude/Applications/CrashPlan.app from Time Machine.
> Otherwise you will continue to create more problematic snapshots in Time
> Machine.
>
>
> Cheers,
> Ronni
>
> *13-inch MacBook Air (April 2014)*
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
>
> El Capitan OS X 10.11.4
>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
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Re: connnection time machine still lost

[Ronni Brown]

Hi Rosemary,

> On 11 Apr 2016, at 12:13 PM, Rosemary Spark  wrote:
> 
> Hi Ronni,
> I found this discussion but I'm not that familiar with terminal

After reading the complete log you sent in previous email, and knowing that you 
are not very familiar with using Terminal. 
The Terminal commands required are using sudo  - and you need to be VERY 
careful when using the sudo command. 
You could type a command incorrectly and destroy the system!

I would recommend you contact either Daniel or another consultant to come and 
carry out the necessary procedures to fix this CrashPlan.app problem in Time 
Machine backups.
As I mentioned before seeing the complete log… 
/begin quote:
Without seeing the complete log file of your TM backupd just the parts of the 
log below indicates to me CrashPlan is the problem.

You would also see in the logs that TimeMachine is having issues thinning old 
backups on TimeCapsule, and worse yet, TimeMachine won't thin the MobileBackups 
on your Mac, meaning your SSD or hard drive will being filled up by backups 
that would never be deleted.

It seems when you install CrashPlan, it sets file system attributes that do not 
allow itself to get deleted. With a bit of command-line wizardry, you can fix 
this problem. You need to remove the attributes from all instances of 
CrashPlan.app in all backed-up locations.
AND then Exclude CrashPlan from TM backups

This Apple discussion should help you with the terminal commands: 
>
/end quote:

Or if you don’t wish to wait until you can get an appointment with a 
consultant, I would suggest you:
Start Again:
A) Erase the Data disk in Time Capsule (that will erase everything - both 
computer backups (yours & your husbands).
1. Open Airport Utility
2. Select Time Capsule
3. Then 'Edit'
4. Then 'Disks'
5. Then 'Erase Disk' button

You will get a confirmation prompt, defaulted to "Quick Erase", which is fine 
for most purposes.

B) Then Exclude CrashPlan from TM backups
add /Applications/CrashPlan.app to the excluded list for TimeMachine backups so 
that it is not backed up again.

System Preferences > Time Machine - click on Options 
exclude/Applications/CrashPlan.app from Time Machine. 
Otherwise you will continue to create more problematic snapshots in Time 
Machine.


Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

El Capitan OS X 10.11.4

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Re: connnection time machine still lost

[Rosemary Spark]

Hi Ronni
This is the log


10/04/2016 12:14:09.103 PM com.apple.xpc.launchd[1]:
(com.apple.prefs.backup.remoteservice[1521]) Service exited due to signal:
Killed: 9
10/04/2016 12:24:41.178 PM com.apple.backupd[1649]: Attempting to soft
mount network destination URL: afp://Rosemary%20Kathleen%20Spark@whitebox.
_afpovertcp._tcp.local./Data
10/04/2016 12:24:44.333 PM com.apple.backupd[1649]: Mounted network
destination at mount point: /Volumes/Data-1 using URL:
afp://Rosemary%20Kathleen%20Spark@whitebox._afpovertcp._tcp.local./Data
10/04/2016 12:25:11.812 PM com.apple.backupd[1649]: Checking for runtime
corruption on /dev/disk3s2
10/04/2016 12:27:12.000 PM kernel[0]: hfs: mounted Time Machine Backups on
device disk4s2
10/04/2016 12:27:13.986 PM com.apple.backupd[1649]: Disk image
/Volumes/Data-1/Bunyip (2).sparsebundle mounted at: /Volumes/Time Machine
Backups 1
10/04/2016 12:32:56.354 PM com.apple.prefs.backup.remoteservice[1683]:
Failed to connect (_doneButton) outlet from (TMDestinationSheetController)
to (NSButton): missing setter or instance variable
10/04/2016 12:32:56.445 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextSetFillColorWithColor: invalid context 0x0. If you want to see the
backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.445 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextSetStrokeColorWithColor: invalid context 0x0. If you want to see
the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.445 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextGetCompositeOperation: invalid context 0x0. If you want to see the
backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.445 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextSetCompositeOperation: invalid context 0x0. If you want to see the
backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.445 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextFillRects: invalid context 0x0. If you want to see the backtrace,
please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.445 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextSetCompositeOperation: invalid context 0x0. If you want to see the
backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.445 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextGetCTM: invalid context 0x0. If you want to see the backtrace,
please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.445 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextGetDefaultUserSpaceToDeviceSpaceTransform: invalid context 0x0. If
you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE
environmental variable.
10/04/2016 12:32:56.445 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextSaveGState: invalid context 0x0. If you want to see the backtrace,
please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.445 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextConcatCTM: invalid context 0x0. If you want to see the backtrace,
please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.445 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextSaveGState: invalid context 0x0. If you want to see the backtrace,
please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.445 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextDrawImages: invalid context 0x0. If you want to see the backtrace,
please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.445 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextRestoreGState: invalid context 0x0. If you want to see the
backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.446 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextRestoreGState: invalid context 0x0. If you want to see the
backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.446 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextGetCTM: invalid context 0x0. If you want to see the backtrace,
please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.446 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextGetCTM: invalid context 0x0. If you want to see the backtrace,
please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.446 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextGetDefaultUserSpaceToDeviceSpaceTransform: invalid context 0x0. If
you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE
environmental variable.
10/04/2016 12:32:56.446 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextSaveGState: invalid context 0x0. If you want to see the backtrace,
please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
10/04/2016 12:32:56.446 PM com.apple.prefs.backup.remoteservice[1683]:
CGCo

Re: connnection time machine still lost

[Rosemary Spark]

Hi Ronni,
I found this discussion but I'm not that familiar with terminal

How do I format your-date-time Is it today?
How is this entered? your-disk

sudo /System/Library/Extensions/TMSafetyNet.kext/Contents/helpers/bypass
chflags noschg,nouchg your-date-time/your-disk/Applications/CrashPlan.app

Sorry to be so dense!


Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 94336609
Mobile: 0414268043
arkaysp...@gmail.com

On 11 April 2016 at 10:14, Ronni Brown  wrote:

> Hi Rosemary,
>
> Yes, I know its CrashPlan.app... I can’t believe I typed CashPlan.app :(
>
> I suggest CrashPlan is causing your Time Machine problems - CrashPlan is
> conflicting & messing up TimeMachine backups!
>
> Without seeing the complete log file of your TM backupd just the parts of
> the log below indicates to me CrashPlan is the problem.
>
> You would also see in the logs that TimeMachine is having issues thinning
> old backups on TimeCapsule, and worse yet, TimeMachine won't thin the
> MobileBackups on your Mac, meaning your SSD or hard drive will being filled
> up by backups that would never be deleted.
>
> It seems when you install CrashPlan, it sets file system attributes
> that do not allow itself to get deleted. With a bit of
> command-line wizardry, you can fix this problem. You need to *remove the
> attributes from all instances of CrashPlan.app in all backed-up locations.*
> *AND then Exclude CrashPlan from TM backups*
>
> This Apple discussion should help you with the terminal commands: <
> https://discussions.apple.com/message/29277434#29277434>
>
> Cheers,
> Ronni
>
> On 11 Apr 2016, at 8:32 AM, Rosemary Spark  wrote:
>
> Hi ronni,
> Yes, we do run Crashplan not Cashplan
> Cheers
> Rosemary
>
> On Sunday, 10 April 2016, Ronni Brown  wrote:
>
>> Without seeing the whole backupd log - Do you happen to have installed
>> CashPlan.app?
>>
>> Where exactly is that computername.tmp showing under SHARED?
>>
>> I feel you might require someone to look at this for you, not being able
>> to see and check your computer makes it very difficult to solve via email.
>>
>> Otherwise if you don’t have CashPlan.app installed and your computer and
>> the Time Capsule network etc are all working fine other than Time Machine
>> backups AND you have other complete backups of your Mac, I would erase the
>> sparsebundle and start again.
>> Is your Husbands  sparsebundle backing up without problems?
>>
>> Cheers,
>> Ronni
>>
>>
>> On 10 Apr 2016, at 12:40 PM, Rosemary Spark  wrote:
>>
>> Hi
>> Answers in message
>>
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609
>> Mobile: 0414268043
>> arkaysp...@gmail.com
>>
>> On 9 April 2016 at 13:37, Ronni Brown  wrote:
>>
>>>
>>> On 9 Apr 2016, at 10:25 AM, Rosemary Spark  wrote:
>>>
>>> I still can't connect to Time Machine in the usual way. If I attempt to
>>> do so it says there are no old backups.
>>>
>>>  I can enter time machine and see old backups.
>>>
>>>  I can see the sparsebundles form Shared .
>>>
>>> I also see another one with the computer name and tmp after it.
>>>
>>> Any suggestions?
>>>
>>>
>>> Hi Rosemary,
>>>
>>> What is the exact wording of that .tmp?
>>>
>> ​Just the name of my computer with .tmp instead of sparsebundle​
>>
>>
>>
>>> Was a commenced backup ever cancelled?
>>>
>> ​No, I don't believe so unless I just closed my computer mid backup​
>>
>>
>>> Has your computer name (in Sharing Preferences) changed?
>>>
>>> ​No​
>>
>>
>>> Did you receive this message prior to this happening?
>>>
>>> "Time Machine completed a verification of your backups.  To improve
>>> reliability, Time Machine must create a new backup for you"
>>>
>>
>> ​No​
>>
>>
>>>
>>> Have you looked at the backup logs in Console to see any errors?
>>> Open Console.app - SYSTEM LOG QUERIES - All Messages - Type backupd in
>>> the search filter
>>>
>>
>> ​Amongst the logs are these messages...which I can't solve​
>>
>>
>>
>>
>> 10/04/2016 12:32:56.447 PM com.apple.prefs.backup.remoteservice[1683]:
>> CGContextScaleCTM: invalid context 0x0. If you want to see the backtrace,
>> please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
>>
>>
>> 10/04/2016 12:33:51.607 PM com.apple.mtmd[1708]: 10/04/2016 12:32:56.447
>> PM com.apple.prefs.backup.remoteservice[1683]: CGContextScaleCTM: invalid
>> context 0x0. If you want to see the backtrace, please set
>> CG_CONTEXT_SHOW_BACKTRACE environmental variable.
>>
>> ​​
>>  Error Domain=NSCocoaErrorDomain Code=513
>> "“.MobileBackups.trash” couldn’t be removed because you don’t have
>> permission to access it." UserInfo={NSFilePath=/.MobileBackups.trash,
>> NSUserStringVariant=(
>>
>> Remove
>>
>> ), NSUnderlyingError=0x7fe53840db70 {Error Domain=NSPOSIXErrorDomain
>> Code=1 "Operation not permitted"}}
>>
>>
>> Cheers,
>> Ronni
>>
>> *13-inch MacBook Air (April 2014)*
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>>
>> El Capitan

Re: connnection time machine still lost

[Ronni Brown]

Hi Rosemary,

Yes, I know its CrashPlan.app... I can’t believe I typed CashPlan.app :(

I suggest CrashPlan is causing your Time Machine problems - CrashPlan is 
conflicting & messing up TimeMachine backups!

Without seeing the complete log file of your TM backupd just the parts of the 
log below indicates to me CrashPlan is the problem.

You would also see in the logs that TimeMachine is having issues thinning old 
backups on TimeCapsule, and worse yet, TimeMachine won't thin the MobileBackups 
on your Mac, meaning your SSD or hard drive will being filled up by backups 
that would never be deleted.

It seems when you install CrashPlan, it sets file system attributes that do not 
allow itself to get deleted. With a bit of command-line wizardry, you can fix 
this problem. You need to remove the attributes from all instances of 
CrashPlan.app in all backed-up locations.
AND then Exclude CrashPlan from TM backups

This Apple discussion should help you with the terminal commands: 
>

Cheers,
Ronni

> On 11 Apr 2016, at 8:32 AM, Rosemary Spark  wrote:
> 
> Hi ronni,
> Yes, we do run Crashplan not Cashplan 
> Cheers
> Rosemary 
> 
> On Sunday, 10 April 2016, Ronni Brown mailto:ro...@mac.com>> 
> wrote:
> Without seeing the whole backupd log - Do you happen to have installed 
> CashPlan.app?
> 
> Where exactly is that computername.tmp showing under SHARED?
> 
> I feel you might require someone to look at this for you, not being able to 
> see and check your computer makes it very difficult to solve via email.
> 
> Otherwise if you don’t have CashPlan.app installed and your computer and the 
> Time Capsule network etc are all working fine other than Time Machine backups 
> AND you have other complete backups of your Mac, I would erase the 
> sparsebundle and start again.
> Is your Husbands  sparsebundle backing up without problems?
> 
> Cheers,
> Ronni
> 
> 
>> On 10 Apr 2016, at 12:40 PM, Rosemary Spark > wrote:
>> 
>> Hi 
>> Answers in message
>> 
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609
>> Mobile: 0414268043
>> arkaysp...@gmail.com <>
>> On 9 April 2016 at 13:37, Ronni Brown > wrote:
>> 
>>> On 9 Apr 2016, at 10:25 AM, Rosemary Spark > wrote:
>>> 
>>> I still can't connect to Time Machine in the usual way. If I attempt to do 
>>> so it says there are no old backups.
>>> 
>>>  I can enter time machine and see old backups.
>>> 
>>>  I can see the sparsebundles form Shared . 
>>> 
>>> I also see another one with the computer name and tmp after it.
>>> 
>>> Any suggestions?
>> 
>> Hi Rosemary,
>> 
>> What is the exact wording of that .tmp?
>> ​Just the name of my computer with .tmp instead of sparsebundle​
>> 
>>  
>> Was a commenced backup ever cancelled?
>> ​No, I don't believe so unless I just closed my computer mid backup​ 
>> Has your computer name (in Sharing Preferences) changed?
>> 
>> ​No​ 
>> Did you receive this message prior to this happening?
>> 
>> "Time Machine completed a verification of your backups.  To improve 
>> reliability, Time Machine must create a new backup for you"
>> 
>> ​No​ 
>> 
>> Have you looked at the backup logs in Console to see any errors?
>> Open Console.app - SYSTEM LOG QUERIES - All Messages - Type backupd in the 
>> search filter
>> 
>> ​Amongst the logs are these messages...which I can't solve​ 
>> 
>> 
>> 
>> 10/04/2016 12:32:56.447 PM com.apple.prefs.backup.remoteservice[1683]: 
>> CGContextScaleCTM: invalid context 0x0. If you want to see the backtrace, 
>> please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
>>  
>> 
>> 10/04/2016 12:33:51.607 PM com.apple.mtmd[1708]: 10/04/2016 12:32:56.447 PM 
>> com.apple.prefs.backup.remoteservice[1683]: CGContextScaleCTM: invalid 
>> context 0x0. If you want to see the backtrace, please set 
>> CG_CONTEXT_SHOW_BACKTRACE environmental variable.
>> 
>> 
>> ​​ Error Domain=NSCocoaErrorDomain Code=513 "“.MobileBackups.trash” couldn’t 
>> be removed because you don’t have permission to access it." 
>> UserInfo={NSFilePath=/.MobileBackups.trash, NSUserStringVariant=(
>> 
>> Remove
>> 
>> ), NSUnderlyingError=0x7fe53840db70 {Error Domain=NSPOSIXErrorDomain Code=1 
>> "Operation not permitted"}}
>> 
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> El Capitan OS X 10.11.4
> 

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Re: connnection time machine still lost

[Rosemary Spark]

Hi ronni,
Yes, we do run Crashplan not Cashplan
Cheers
Rosemary

On Sunday, 10 April 2016, Ronni Brown  wrote:

> Without seeing the whole backupd log - Do you happen to have installed
> CashPlan.app?
>
> Where exactly is that computername.tmp showing under SHARED?
>
> I feel you might require someone to look at this for you, not being able
> to see and check your computer makes it very difficult to solve via email.
>
> Otherwise if you don’t have CashPlan.app installed and your computer and
> the Time Capsule network etc are all working fine other than Time Machine
> backups AND you have other complete backups of your Mac, I would erase the
> sparsebundle and start again.
> Is your Husbands  sparsebundle backing up without problems?
>
> Cheers,
> Ronni
>
>
> On 10 Apr 2016, at 12:40 PM, Rosemary Spark  > wrote:
>
> Hi
> Answers in message
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com
> 
>
> On 9 April 2016 at 13:37, Ronni Brown  > wrote:
>
>>
>> On 9 Apr 2016, at 10:25 AM, Rosemary Spark > > wrote:
>>
>> I still can't connect to Time Machine in the usual way. If I attempt to
>> do so it says there are no old backups.
>>
>>  I can enter time machine and see old backups.
>>
>>  I can see the sparsebundles form Shared .
>>
>> I also see another one with the computer name and tmp after it.
>>
>> Any suggestions?
>>
>>
>> Hi Rosemary,
>>
>> What is the exact wording of that .tmp?
>>
> ​Just the name of my computer with .tmp instead of sparsebundle​
>
>
>
>> Was a commenced backup ever cancelled?
>>
> ​No, I don't believe so unless I just closed my computer mid backup​
>
>
>> Has your computer name (in Sharing Preferences) changed?
>>
>> ​No​
>
>
>> Did you receive this message prior to this happening?
>>
>> "Time Machine completed a verification of your backups.  To improve
>> reliability, Time Machine must create a new backup for you"
>>
>
> ​No​
>
>
>>
>> Have you looked at the backup logs in Console to see any errors?
>> Open Console.app - SYSTEM LOG QUERIES - All Messages - Type backupd in
>> the search filter
>>
>
> ​Amongst the logs are these messages...which I can't solve​
>
>
>
>
> 10/04/2016 12:32:56.447 PM com.apple.prefs.backup.remoteservice[1683]:
> CGContextScaleCTM: invalid context 0x0. If you want to see the backtrace,
> please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
>
>
> 10/04/2016 12:33:51.607 PM com.apple.mtmd[1708]: 10/04/2016 12:32:56.447
> PM com.apple.prefs.backup.remoteservice[1683]: CGContextScaleCTM: invalid
> context 0x0. If you want to see the backtrace, please set
> CG_CONTEXT_SHOW_BACKTRACE environmental variable.
>
> ​​
>  Error Domain=NSCocoaErrorDomain Code=513 "“.MobileBackups.trash” couldn’t
> be removed because you don’t have permission to access it."
> UserInfo={NSFilePath=/.MobileBackups.trash, NSUserStringVariant=(
>
> Remove
>
> ), NSUnderlyingError=0x7fe53840db70 {Error Domain=NSPOSIXErrorDomain
> Code=1 "Operation not permitted"}}
>
>
> Cheers,
> Ronni
>
> *13-inch MacBook Air (April 2014)*
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
>
> El Capitan OS X 10.11.4
>
>

-- 
Kind Regards
Rosemary Spark
0414268043
arkaysp...@gmail.com
-- The WA Macintosh User Group Mailing List --
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Settings & Unsubscribe - 

Re: connnection time machine still lost

[Rosemary Spark]

Hi ronni,
Yes, we do run Crashplan not Cashplan
Cheers
Rosemary

On Sunday, 10 April 2016, Ronni Brown  wrote:

> Without seeing the whole backupd log - Do you happen to have installed
> CashPlan.app?
>
> Where exactly is that computername.tmp showing under SHARED?
>
> I feel you might require someone to look at this for you, not being able
> to see and check your computer makes it very difficult to solve via email.
>
> Otherwise if you don’t have CashPlan.app installed and your computer and
> the Time Capsule network etc are all working fine other than Time Machine
> backups AND you have other complete backups of your Mac, I would erase the
> sparsebundle and start again.
> Is your Husbands  sparsebundle backing up without problems?
>
> Cheers,
> Ronni
>
>
> On 10 Apr 2016, at 12:40 PM, Rosemary Spark  > wrote:
>
> Hi
> Answers in message
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com
> 
>
> On 9 April 2016 at 13:37, Ronni Brown  > wrote:
>
>>
>> On 9 Apr 2016, at 10:25 AM, Rosemary Spark > > wrote:
>>
>> I still can't connect to Time Machine in the usual way. If I attempt to
>> do so it says there are no old backups.
>>
>>  I can enter time machine and see old backups.
>>
>>  I can see the sparsebundles form Shared .
>>
>> I also see another one with the computer name and tmp after it.
>>
>> Any suggestions?
>>
>>
>> Hi Rosemary,
>>
>> What is the exact wording of that .tmp?
>>
> ​Just the name of my computer with .tmp instead of sparsebundle​
>
>
>
>> Was a commenced backup ever cancelled?
>>
> ​No, I don't believe so unless I just closed my computer mid backup​
>
>
>> Has your computer name (in Sharing Preferences) changed?
>>
>> ​No​
>
>
>> Did you receive this message prior to this happening?
>>
>> "Time Machine completed a verification of your backups.  To improve
>> reliability, Time Machine must create a new backup for you"
>>
>
> ​No​
>
>
>>
>> Have you looked at the backup logs in Console to see any errors?
>> Open Console.app - SYSTEM LOG QUERIES - All Messages - Type backupd in
>> the search filter
>>
>
> ​Amongst the logs are these messages...which I can't solve​
>
>
>
>
> 10/04/2016 12:32:56.447 PM com.apple.prefs.backup.remoteservice[1683]:
> CGContextScaleCTM: invalid context 0x0. If you want to see the backtrace,
> please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
>
>
> 10/04/2016 12:33:51.607 PM com.apple.mtmd[1708]: 10/04/2016 12:32:56.447
> PM com.apple.prefs.backup.remoteservice[1683]: CGContextScaleCTM: invalid
> context 0x0. If you want to see the backtrace, please set
> CG_CONTEXT_SHOW_BACKTRACE environmental variable.
>
> ​​
>  Error Domain=NSCocoaErrorDomain Code=513 "“.MobileBackups.trash” couldn’t
> be removed because you don’t have permission to access it."
> UserInfo={NSFilePath=/.MobileBackups.trash, NSUserStringVariant=(
>
> Remove
>
> ), NSUnderlyingError=0x7fe53840db70 {Error Domain=NSPOSIXErrorDomain
> Code=1 "Operation not permitted"}}
>
>
> Cheers,
> Ronni
>
> *13-inch MacBook Air (April 2014)*
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
>
> El Capitan OS X 10.11.4
>
>

-- 
Kind Regards
Rosemary Spark
0414268043
arkaysp...@gmail.com
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: connnection time machine still lost

[Ronni Brown]

Without seeing the whole backupd log - Do you happen to have installed 
CashPlan.app?

Where exactly is that computername.tmp showing under SHARED?

I feel you might require someone to look at this for you, not being able to see 
and check your computer makes it very difficult to solve via email.

Otherwise if you don’t have CashPlan.app installed and your computer and the 
Time Capsule network etc are all working fine other than Time Machine backups 
AND you have other complete backups of your Mac, I would erase the sparsebundle 
and start again.
Is your Husbands  sparsebundle backing up without problems?

Cheers,
Ronni


> On 10 Apr 2016, at 12:40 PM, Rosemary Spark  wrote:
> 
> Hi 
> Answers in message
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com 
> On 9 April 2016 at 13:37, Ronni Brown mailto:ro...@mac.com>> 
> wrote:
> 
>> On 9 Apr 2016, at 10:25 AM, Rosemary Spark > > wrote:
>> 
>> I still can't connect to Time Machine in the usual way. If I attempt to do 
>> so it says there are no old backups.
>> 
>>  I can enter time machine and see old backups.
>> 
>>  I can see the sparsebundles form Shared . 
>> 
>> I also see another one with the computer name and tmp after it.
>> 
>> Any suggestions?
> 
> Hi Rosemary,
> 
> What is the exact wording of that .tmp?
> ​Just the name of my computer with .tmp instead of sparsebundle​
> 
>  
> Was a commenced backup ever cancelled?
> ​No, I don't believe so unless I just closed my computer mid backup​ 
> Has your computer name (in Sharing Preferences) changed?
> 
> ​No​ 
> Did you receive this message prior to this happening?
> 
> "Time Machine completed a verification of your backups.  To improve 
> reliability, Time Machine must create a new backup for you"
> 
> ​No​ 
> 
> Have you looked at the backup logs in Console to see any errors?
> Open Console.app - SYSTEM LOG QUERIES - All Messages - Type backupd in the 
> search filter
> 
> ​Amongst the logs are these messages...which I can't solve​ 
> 
> 
> 
> 10/04/2016 12:32:56.447 PM com.apple.prefs.backup.remoteservice[1683]: 
> CGContextScaleCTM: invalid context 0x0. If you want to see the backtrace, 
> please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
>  
> 
> 10/04/2016 12:33:51.607 PM com.apple.mtmd[1708]: 10/04/2016 12:32:56.447 PM 
> com.apple.prefs.backup.remoteservice[1683]: CGContextScaleCTM: invalid 
> context 0x0. If you want to see the backtrace, please set 
> CG_CONTEXT_SHOW_BACKTRACE environmental variable.
> 
> 
> ​​ Error Domain=NSCocoaErrorDomain Code=513 "“.MobileBackups.trash” couldn’t 
> be removed because you don’t have permission to access it." 
> UserInfo={NSFilePath=/.MobileBackups.trash, NSUserStringVariant=(
> 
> Remove
> 
> ), NSUnderlyingError=0x7fe53840db70 {Error Domain=NSPOSIXErrorDomain Code=1 
> "Operation not permitted"}}
> 

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

El Capitan OS X 10.11.4

-- The WA Macintosh User Group Mailing List --
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Re: connnection time machine still lost

[Rosemary Spark]

Hi
Answers in message

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 94336609
Mobile: 0414268043
arkaysp...@gmail.com

On 9 April 2016 at 13:37, Ronni Brown  wrote:

>
> On 9 Apr 2016, at 10:25 AM, Rosemary Spark  wrote:
>
> I still can't connect to Time Machine in the usual way. If I attempt to do
> so it says there are no old backups.
>
>  I can enter time machine and see old backups.
>
>  I can see the sparsebundles form Shared .
>
> I also see another one with the computer name and tmp after it.
>
> Any suggestions?
>
>
> Hi Rosemary,
>
> What is the exact wording of that .tmp?
>
​Just the name of my computer with .tmp instead of sparsebundle​



> Was a commenced backup ever cancelled?
>
​No, I don't believe so unless I just closed my computer mid backup​


> Has your computer name (in Sharing Preferences) changed?
>
> ​No​


> Did you receive this message prior to this happening?
>
> "Time Machine completed a verification of your backups.  To improve
> reliability, Time Machine must create a new backup for you"
>

​No​


>
> Have you looked at the backup logs in Console to see any errors?
> Open Console.app - SYSTEM LOG QUERIES - All Messages - Type backupd in the
> search filter
>

​Amongst the logs are these messages...which I can't solve​




10/04/2016 12:32:56.447 PM com.apple.prefs.backup.remoteservice[1683]:
CGContextScaleCTM: invalid context 0x0. If you want to see the backtrace,
please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.


10/04/2016 12:33:51.607 PM com.apple.mtmd[1708]: 10/04/2016 12:32:56.447 PM
com.apple.prefs.backup.remoteservice[1683]: CGContextScaleCTM: invalid
context 0x0. If you want to see the backtrace, please set
CG_CONTEXT_SHOW_BACKTRACE environmental variable.

​​
 Error Domain=NSCocoaErrorDomain Code=513 "“.MobileBackups.trash” couldn’t
be removed because you don’t have permission to access it."
UserInfo={NSFilePath=/.MobileBackups.trash, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fe53840db70 {Error Domain=NSPOSIXErrorDomain Code=1
"Operation not permitted"}}



>
> Cheers,
> Ronni
>
> *13-inch MacBook Air (April 2014)*
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
>
> El Capitan OS X 10.11.4
>
>
>
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com
>
>
>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
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Re: connnection time machine still lost

[Ronni Brown]

> On 9 Apr 2016, at 10:25 AM, Rosemary Spark  wrote:
> 
> I still can't connect to Time Machine in the usual way. If I attempt to do so 
> it says there are no old backups.
> 
>  I can enter time machine and see old backups.
> 
>  I can see the sparsebundles form Shared . 
> 
> I also see another one with the computer name and tmp after it.
> 
> Any suggestions?

Hi Rosemary,

What is the exact wording of that .tmp?
Was a commenced backup ever cancelled?
Has your computer name (in Sharing Preferences) changed?

Did you receive this message prior to this happening?

"Time Machine completed a verification of your backups.  To improve 
reliability, Time Machine must create a new backup for you"

Have you looked at the backup logs in Console to see any errors?
Open Console.app - SYSTEM LOG QUERIES - All Messages - Type backupd in the 
search filter

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

El Capitan OS X 10.11.4


> 
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> arkaysp...@gmail.com 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

connnection time machine still lost

[Rosemary Spark]

I still can't connect to Time Machine in the usual way. If I attempt to do
so it says there are no old backups.

 I can enter time machine and see old backups.

 I can see the sparsebundles form Shared .

I also see another one with the computer name and tmp after it.

Any suggestions?


Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 94336609
Mobile: 0414268043
arkaysp...@gmail.com
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe -