[wdvltalk] OT net access

2008-05-25 Thread joseph harris
David, below is the diagnostic log - it has just happened again. 
I have sent the log by email out of the machine across the world 
and back to the other machine, which is on the same switch.   The 
connection to the ISP itself is obviously working, but none of 
the browsers seem to hold their concentration!- Nor does IE 
diagnostic appear to know how OE does it...Don'cha just love 
M$.


Joseph


On 05/22/2008 10:37 PM, joseph harris wrote:

My Dell Inspiron 1300 likes sending and downloading mail via
broadband, indeed almost chortles with delight.   However after 
a
short time [hours to a day] it yawns and ignores all requests 
to

access webpages, pretending a cable is unplugged, even while it
merrily downloads, uploads and investigates mail.


When it does this, can you still ping IPs, and resolve hostnames?

If you can ping IPs but not hostnames, then you have some kind of 
DNSproblems.


When your browsers stop being able to access pages, what errors 
do they give you?


David

===


05/25/08 03:45:15 HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warnHTTP: Error 12007 connecting to www.microsoft.com: The server
name or address could not be resolved
warnHTTPS: Error 12007 connecting to www.microsoft.com: The
server name or address could not be resolved
warnFTP (Passive): Error 12007 connecting to ftp.microsoft.com:
The server name or address could not be resolved
warnHTTP: Error 12007 connecting to www.hotmail.com: The server
name or address could not be resolved
warnFTP (Active): Error 12007 connecting to ftp.microsoft.com:
The server name or address could not be resolved
warnHTTPS: Error 12007 connecting to www.passport.net: The server
name or address could not be resolved
errorCould not make an HTTP connection.
errorCould not make an HTTPS connection.
errorCould not make an FTP connection.
infoRedirecting user to support call


DNS Client Diagnostic
DNS - Not a home user scenario

infoUsing Web Proxy: no
infoResolving name ok for (www.microsoft.com): no
No DNS servers

DNS failure

infoQuery [www.microsoft.com] against DNS Server 192.168.1.1,
(Type = 0x1, Options = 0x10e8) returns 0x0


Gateway Diagnostic
Gateway

infoThe following proxy configuration is being used by IE:
Automatically Detect Settings:Enabled Automatic Configuration
Script: Proxy Server: Proxy Bypass list:
infoCould not get proxy settings via the Automatic Proxy
Configuration mechanism
infoThis computer has the following default gateway entry(ies):
192.168.1.1
infoThis computer has the following IP address(es): 192.168.1.5
infoThe default gateway is in the same subnet as this computer
infoThe default gateway entry is a valid unicast address
infoThe default gateway address was resolved via ARP in 1
try(ies)
infoThe default gateway was reached via ICMP Ping in 1 try(ies)
warnHostname www.microsoft.com could not be resolved (Error code
0x2afc). Could be either gateway or DNS issue
actionAutomated repair: Renew IP address
actionReleasing the current IP address...
actionSuccessfully released the current IP address
actionRenewing the IP address...
actionSuccessfully renewed the current IP address
infoThis computer has the following default gateway entry(ies):
192.168.1.1
infoThis computer has the following IP address(es): 192.168.1.5
infoThe default gateway is in the same subnet as this computer
infoThe default gateway entry is a valid unicast address
infoThe default gateway address was resolved via ARP in 1
try(ies)
infoThe default gateway was reached via ICMP Ping in 1 try(ies)
warnHostname www.microsoft.com could not be resolved (Error code
0x2afc). Could be either gateway or DNS issue
actionAutomated repair: Reset network connection
actionDisabling the network adapter
actionEnabling the network adapter
infoNetwork adapter successfully enabled
infoThis computer has the following default gateway entry(ies):
192.168.1.1
infoThis computer has the following IP address(es): 192.168.1.5
infoThe default gateway is in the same subnet as this computer
infoThe default gateway entry is a valid unicast address
infoThe default gateway address was resolved via ARP in 1
try(ies)
infoThe default gateway was reached via ICMP Ping in 1 try(ies)
warnHostname www.microsoft.com could not be resolved (Error code
0x2afc). Could be either gateway or DNS issue
actionManual repair: Reboot modem
infoThis computer has the following default gateway entry(ies):
192.168.1.1
infoThis computer has the following IP address(es): 192.168.1.5
infoThe default gateway is in the same subnet as this computer
infoThe default gateway entry is a valid unicast address
infoThe default gateway address was resolved via ARP in 1
try(ies)
infoThe default gateway was reached via ICMP Ping in 1 try(ies)
warnHostname www.microsoft.com could not be resolved (Error code
0x2afc). Could be either gateway or DNS issue
infoWaiting some time for the modem/router to stabilize
actionAutomated repair: Renew IP address
actionReleasing the current IP address...

Re: [wdvltalk] OT net access

2008-05-25 Thread David Precious

joseph harris wrote:
David, below is the diagnostic log - it has just happened again. I have 
sent the log by email out of the machine across the world and back to 
the other machine, which is on the same switch.   The connection to the 
ISP itself is obviously working, but none of the browsers seem to hold 
their concentration!- Nor does IE diagnostic appear to know how OE 
does it...Don'cha just love M$.


It looks a lot like DNS problems, as I originally suspected.  OE can 
still work as it's already resolved the hostname of your ISP's mail 
server, so it knows the IP already, and doesn't have to re-query the DNS 
server.


It would appear that you have the DNS server configured to be 
192.168.1.1, which will be your gateway (the ADSL router) - that's 
probably configured for you by DHCP.


It might be worth forcing the DNS servers on the machine in question to 
use specific ones, perhaps the OpenDNS (www.opendns.org) servers.


Out of interest, do other machines on your network use the gateway as a 
DNS server too?  Do they exhibit the same problems at the same time, or 
do they continue to be able to resolve names?


There's nice instructions at https://www.opendns.com/start to change the 
DNS settings.


Cheers

Dave P


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Re: [wdvltalk] OT net access

2008-05-25 Thread joseph harris

From: David Precious


joseph harris wrote:
David, below is the diagnostic log - it has just happened 
again. I have sent the log by email out of the machine across 
the world and back to the other machine, which is on the same 
switch.   The connection to the ISP itself is obviously 
working, but none of the browsers seem to hold their 
concentration!- Nor does IE diagnostic appear to know how 
OE does it...Don'cha just love M$.


It looks a lot like DNS problems, as I originally suspected. 
OE can still work as it's already resolved the hostname of your 
ISP's mail server, so it knows the IP already, and doesn't have 
to re-query the DNS server.


It would appear that you have the DNS server configured to be 
192.168.1.1, which will be your gateway (the ADSL router) - 
that's probably configured for you by DHCP.


It might be worth forcing the DNS servers on the machine in 
question to use specific ones, perhaps the OpenDNS 
(www.opendns.org) servers.


Out of interest, do other machines on your network use the 
gateway as a DNS server too?  Do they exhibit the same problems 
at the same time, or do they continue to be able to resolve 
names?


There's nice instructions at https://www.opendns.com/start to 
change the DNS settings.


Cheers

Dave P



Thanks,

That's looking good on the one machine.   None of the others have 
the problem.


The browsers seemed to have the problem even if they had been 
repeatedly accessing a particular site!   Ah...   I'll never 
understand this.   I should write more poetry.


If you can find your DNS and prosper
When others trip upon the IP step,
Yours is the web and all there is that's in it,
Including, alas, quite a lot of drek...

Joseph 



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