Re: Commercial support

2005-05-11 Thread StartCom Ltd.




If they would have wanted some contact, that would have done it long
time agoMore than that, if they'd like to have Windows API support
on Linux, they could have done it (and still could do) much easier,
than it's done now at Wine. (Like they did with Frontpage for Apache).

But it could be also a revenue for MS to produce such a API-for-Linux
and as current messages get out from Redmond, with some reconciliation
with the Open Source community, chances may be for some interest.
Mmmhh, there is Bill Hilf and Martin Taylor which are the Linux guys at
MS

But contacting MS should be made only after a decision (voting) of this
list.

gslink wrote:

  IBM does very well know the existents of Wine
(they even acknowledged that by themselves lately), but may very well
not support it, because of inter-relation with MS. As of now (just a
guess), they don't want to get into more hot water right now


  
  
Would it be to the advantage of Microsoft to have Wine succeed? They
have given Apple much support and at every class for the past several
years the instructors have had a copy of Linux on every machine. A
very good case can be made for Microsoft supporting Wine especially
since the RH secure kernel came via NSA and may very well become a DOD
standard. Perhaps Wine should formally contact Microsoft.
  
  
  


-- 
Regards

Signer: Eddy Nigg
Company: StartCom Linux at www.startcom.org
 MediaHost at www.mediahost.org
Skype: startcom
Phone: +1.213.341.0390

Import StartCom Public CA






smime.p7s
Description: S/MIME Cryptographic Signature


Re: [wine] Re: Commercial support

2005-05-11 Thread David Lee Lambert
On Mon, May 09, 2005 at 10:19:55AM +1000, Troy Rollo wrote:
  On 5/7/05, Shachar Shemesh [EMAIL PROTECTED] wrote:
   I really suggest we adhere to KISS - Keep It Simple.
 
 In any case, the difficulty you have here is that anything you do that sets a 
 barrier against the bad guys is also likely to set a barrier against the good 
 guys. 
...
 If you ask the question how can the WINE project stop some random company X 
 from exploiting the situation unfairly, then perhaps hoops is a good idea.
 
 If you ask the question how can the WINE project get the maximum possible 
 benefit from this, then hoops may not be a good idea, since the WINE 
 project's interests lie in the largest possible pool of suppliers of 
 services.

(Sorry about jumping in at the tail end of this discussion.)

I say that we should accept all good-faith requests for inclusion after a
posting on wine-devel or a patch against the website on wine-patches. Of 
course,  the page should have a disclaimer such as Inclusion on this list 
does not constitute endorsement by WineHQ, its sponsors, or any Wine 
developer.  I hope someone will visit the websites once in a while,  and 
post another patch if the linked page obviously has nothing to do with 
Wine.

If the list gets big enough that it needs to be sorted,  we could order it 
by lines-of-code-contributed, as suggested.  

Alternately, we could order the list by the provider's net operating
income (aka Income from Operations?) during their previous fiscal
year, and stick everyone who can't/won't provide financial information at
the end, alphabetically.  This wouldn't obligate anyone to pay anything,
of course, but it would seperate the serious *commercial* support
(companies or individuals who pay atention to their own financial
statements) from organizations that would be less prepared to deal with a 
lot of new business.

However,  both of these ideas are just things to think about when the list 
gets longer.

-- 
David Lee Lambert (also [EMAIL PROTECTED])cell ph# 586-873-8813
PGP key at http://www.cse.msu.edu/~lamber45/newmail.htm#GPGKey



Re: [Fwd: Re: Commercial support]

2005-05-10 Thread Wesley Parish
On Tue, 10 May 2005 11:02, StartCom Ltd. wrote:
  Or maybe just because of it, there is a need for commercial support, or
 somebody might need that support. If it would be running, by just
 clicking on the executable, no support is really needed, at least not
 for standard applications.

 IBM does very well know the existents of Wine (they even acknowledged
 that by themselves lately), but may very well not support it, because of
 inter-relation with MS. As of now (just a guess), they don't want to get
 into more hot water right now

I can verify that from a private conversation I had with an IBM employee
last year at the local LUG's installfest.  He informed me that because
IBM has this sort of relationship with Microsoft, they are not free to
get involved in anything that would make use of the MS Windows knowledge
they have gained from that relationship.

Stands to reason.  But it's a pity.

Wesley Parish

 gslink wrote:
  Go to the Wine HQ site and click on applications database.  If you
  need more applications check the listed links.
  This is a problem with every development effort and nobody is blaming
  anybody.  The larger the effort the worse it gets.  This is probably
  the worst problem both Microsoft and IBM have with code.  If you
  change anything in Wine something somewhere will probably quit
  running.  This is simply the price of progress.  My comment, and it is
  not a criticism, is that Wine still has rough edges.  Eventually these
  will go away but for now, you can't simply load Wine into Linux and
  blindly start loading in applications.  The more complex the
  application the more likely it needs setup.  As versions progress
  setup procedures change and as a result things quit running.
  Microsoft Office doesn't run without setup and neither do many of the
  older games such as Alice or Rune.  Even things like Warcraft come and
  go.  This is not a criticism it is just the way things are and that is
  why I think it is too early to start thinking about commercial support.
  What somebody needs to do now is to get a relationship with IBM
  similar to the one that Eclipse has.  IBM has a problem currently
  because there is no native Lotus Notes client for Linux.  Wine could
  easily solve this problem.  I talked to some of the marketing managers
  in IBM and most had never heard of Wine.  The IBM development labs are
  currently starting to develop this native client.  If IBM could use
  Wine it could save them money and sueing Wine is one thing sueing IBM
  is another.

-- 
Clinersterton beademung, with all of love - RIP James Blish
-
Mau e ki, he aha te mea nui?
You ask, what is the most important thing?
Maku e ki, he tangata, he tangata, he tangata.
I reply, it is people, it is people, it is people.



Re: Commercial support

2005-05-10 Thread gslink
IBM does very well know the existents of Wine (they even acknowledged 
that by themselves lately), but may very well not support it, because of 
inter-relation with MS. As of now (just a guess), they don't want to get 
into more hot water right now

Would it be to the advantage of Microsoft to have Wine succeed?  They 
have given Apple much support and at every class for the past several 
years the instructors have had a copy of Linux on every machine.  A very 
good case can be made for Microsoft supporting Wine especially since the 
RH secure kernel came via NSA and may very well become a DOD standard. 
Perhaps Wine should formally contact Microsoft.



Re: Commercial support

2005-05-10 Thread Tom Wickline
On 5/10/05, Shachar Shemesh [EMAIL PROTECTED] wrote:
 And on the out come of this discussion, read the entirety of this
 thread and apply bays theorem and a result will soon follow.
 
 http://psych.rice.edu/online_stat/chapter5/probability.html
 
 
 While it's very nice of you to send me to a 10 page explanation on a
 topic I already know something about, I really don't have the time to
 read it just so I'm enlightened by some inner knowledge you think I will
 gain. Care to explain what it is that you are trying to say here? Please
 do work out the math for me.
 
   Shachar
 

That I give up, I have voiced my humble opinion on this subject and
it's time to move on.

Cheers,

Tom




Re: Commercial support

2005-05-10 Thread gslink
StartCom Ltd. wrote:
If they would have wanted some contact, that would have done it long 
time agoMore than that, if they'd like to have Windows API support 
on Linux, they could have done it (and still could do) much easier, than 
it's done now at Wine. (Like they did with Frontpage for Apache).

But it could be also a revenue for MS to produce such a API-for-Linux 
and as current messages get out from Redmond, with some reconciliation 
with the Open Source community, chances may be for some interest. Mmmhh, 
there is Bill Hilf and Martin Taylor which are the Linux guys at MS

But contacting MS should be made only after a decision (voting) of this 
list.

gslink wrote:
IBM does very well know the existents of Wine (they even acknowledged 
that by themselves lately), but may very well not support it, because 
of inter-relation with MS. As of now (just a guess), they don't want 
to get into more hot water right now

Would it be to the advantage of Microsoft to have Wine succeed?  They 
have given Apple much support and at every class for the past several 
years the instructors have had a copy of Linux on every machine.  A 
very good case can be made for Microsoft supporting Wine especially 
since the RH secure kernel came via NSA and may very well become a DOD 
standard. Perhaps Wine should formally contact Microsoft.


Now we are getting all the ideas on the table.  I agree.


Commercial support

2005-05-09 Thread gslink
I wonder if it isn't a little early to consider the entire issue of 
commercial support.  Most programs do not run under Wine without some 
sort of setup and things written to XP standards don't run at all.  The 
project hasn't gotten to the 1.0 level yet.  The project is coming along 
very well and sometime in the future will reach a 1.0 level.  Might it 
not be time to consider things like this when the project has progressed 
a little further.  I believe the project could better spend this effort 
publicizing Wine to groups such as the Smalltalk community.  It could be 
a great help there and in other communities like it.  The more 
involvement the faster Wine will reach the 1.0 level.



Commercial support

2005-05-09 Thread gslink
I wouldn't worry about anyone but Microsoft stealing Wine.  In order to 
develop Wine you must be an expert C++ programmer.  That requires an 
enormous amount of work and thieves are usually lazy.

A new teacher came to the master.  I have developed some new techniques 
that make teaching much better.  How can I prevent other teachers from 
stealing them?  Your worry is needless, replied the master.  If your 
techniques are any good you will have to force others to use them. 
With that the master threw an eraser at him.

The same can be said about Wine and Microsoft.


Re: Commercial support

2005-05-09 Thread Andreas Mohr
Hi,

On Mon, May 09, 2005 at 07:19:31AM -0400, gslink wrote:
 I wouldn't worry about anyone but Microsoft stealing Wine.  In order to 
 develop Wine you must be an expert C++ programmer.  That requires an 
 enormous amount of work and thieves are usually lazy.
Maybe you wouldn't worry, but I'd bet a sizeable number of Wine programmers
sure as hell do.

Wine has become a very useful and big piece of software, and the bigger
and more successful a software becomes, the more likely it gets
misappropriated (i.e. making use of its code without giving back improvements).

We've already had some corner cases (I won't mention names here, but many
people probably know it anyway), and you could bet that Wine would have
found relatively widespread abusive use if there hadn't been an LGPL change.

And the fact that thieves are usually lazy is the very reason why
people add foreign (debugged and working) code to their program...
Adapting is often much easier than writing from scratch on your own.

Andreas Mohr



Re: Commercial support

2005-05-09 Thread Holly Bostick
gslink schreef:
 I wonder if it isn't a little early to consider the entire issue of
 commercial support.  Most programs do not run under Wine without some
 sort of setup and things written to XP standards don't run at all.

Not (really) to butt in here, especially since I have never used XP and
can't speak on it, but most programs do not run under Wine without
some sort of setup?

It disturbs me when people make generalizations like that.

All right, yes, if there are 5 million Windows programs in existence,
and 4 million of them do not run, then this is technically true-- but if
out of the million that do run, 80% of them fall into the most commonly
used category for 95% of migrating Windows users, then it isn't *really*
true. The plain fact is, we don't really know that much about real-world
usage patterns, except that most everybody needs IE for one reason or
another, and Quicktime (ditto), a large proportion of people use Office
and Outlook, and many of those need Access. Aside from that, do we
really know how much call there is for many of these programs (not
games) that don't run? And if a program that very few really use doesn't
run, does that count-- or rather, *should* that count towards saying
something like most programs do not run?

Some things may never run (too proprietary, too old, pick your poison).
Some things may run, but may not be truly needed (either because they're
Windows-specific, like certain utilities, or so simple that the native
version is commonly used, like notepad). So if notepad (which no one
really needs) runs, but The Sims (which, being one of the most popular
games ever, can be presumed to be desired by a lot of people) never
will, how can one generalize about what runs and what doesn't? Does it
matter if most programs do not run, if the majority of programs that
users want/need do, or vice-versa?

On this basis, how is one to judge when the 1.0 level has been
attained? I understand that there is a roadmap that lists certain
technical requirements before the program can be so versioned, but
obviously, such a versioning may mean something very different to users
(who are in many respects the reason that a specifically 1.0 version is
necessary at all). It's not as if this magic number will necessarily
suddenly ensure that most programs will run (which is probably what a
user would expect), much less ensure that most programs that most users
value would necessarily run out-of-the-box.

So what is the benefit of holding off on listing supporters or
contributors until such time as Wine is ready? Will Wine ever actually
be ready, given that it's always aiming at a moving target? Who is
this prospective list of supporters aimed at? If me, the end-user
(whether I'm an individual or a business), I must say I'd be more
impressed with knowing who's helping *now* rather than who helped after
all the hard work was done.

The categories what would make sense and be of use to me if I saw such a
listing on winehq would be:

Financial supporters (donations of whatever, possibly subscribed-- can
the Wine Project be registered as a not for profit business? that would
make it a charitable donation from the company, which 1) it is and 2)
would be tax-deductible): You need money (who doesn't?), and I certainly
will regard positively any company that just gives you some;

Development supporters (companies who provide code or subsidize an
employee to provide code): obviously you'd have to decide how much code
(if one or more employees was not specifically designated to give X
hours of time to Wine per X period of time), but since I would imagine
that any such company would be concerned with a specific issue, rather
than general ones, it might not be too hard to determine whether a
listing or a special thanks to would be in order for any given case
(i.e., if a company provided code just once, but that one bit of code
was essential in solving problems further down the road, that would be a
special thanks to situation).

Both (needs a better word, obviously, but generally meaning those who
provide both financial and development support).

I'd also be able to understand Permanent supporters (like Codeweavers)
and Time-period based supporters (Monthly sounds good, but Quarterly
would work for me as well. Yearly is too long).

Basically, I'd just want to know who gave what, when. This assumes of
course that this big show is aimed at me in the first place. But then
again, if it's aimed at some more official investor-type party, then you
might as well just produce some kind of quarterly report and distribute
it at meetings and conferences. Which is actually not a bad idea, either.


For what it's worth,
Holly



Re: Commercial support

2005-05-09 Thread gslink
Andreas Mohr wrote:
Hi,
On Mon, May 09, 2005 at 07:19:31AM -0400, gslink wrote:
I wouldn't worry about anyone but Microsoft stealing Wine.  In order to 
develop Wine you must be an expert C++ programmer.  That requires an 
enormous amount of work and thieves are usually lazy.
Maybe you wouldn't worry, but I'd bet a sizeable number of Wine programmers
sure as hell do.
Wine has become a very useful and big piece of software, and the bigger
and more successful a software becomes, the more likely it gets
misappropriated (i.e. making use of its code without giving back improvements).
We've already had some corner cases (I won't mention names here, but many
people probably know it anyway), and you could bet that Wine would have
found relatively widespread abusive use if there hadn't been an LGPL change.
And the fact that thieves are usually lazy is the very reason why
people add foreign (debugged and working) code to their program...
Adapting is often much easier than writing from scratch on your own.
Andreas Mohr
All that you say is quite true but I still think that the main enemy of 
Wine is Microsoft.  Microsoft will eventually attempt to destroy Wine 
because only they are threatened by it.  There was an LGPL change true 
but did that change stop anyone from stealing Wine?  I seriously doubt 
it because what would happen if someone stole the library?  Wine would 
need to hunt up some rather obscure program and prove from the binary 
that Wine code was stolen.  This sort of thing is unlikely to happen 
because it requires too much education and work on the part of the 
thief.  If you don't believe me try including Wine or the library in 
another program and getting the result to work correctly.  You will have 
to figure out what the Wine code is doing first and that is hard work. 
Besides, there is no reasonable way to keep Wine from being incorporated 
in another product as long as the license is followed and who would want 
to.  If others believe theft to be a problem then I suggest looking at 
and DEALING with the recording industry.  The startup recording artist 
has the same problems as Wine and the recording industry banded together 
to be a very effective counter.  They and the film industry are the only 
ones who might be able to counter Microsoft. Wine would be well advised 
not to leave Microsoft out of their calculations because my biggest fear 
is still a suit charging Wine with stealing all the code and the idea 
from Microsoft.  In such a case merit has nothing to do with it.



Re: Commercial support

2005-05-09 Thread gslink
I recently took the list of applications from headquarters that are 
listed as running properly and found that many of these are available 
for little cost.  I bought a few and tried to run them.  Not a one ran 
as is from the box.  I was able to get all of them to run with some 
trouble.  One big problem I see with Wine is that there is no good 
testing.  As versions progress things quit running and the author has no 
way of knowing.  I have no good solution for this problem but I suspect 
that it needs attention.  It is, of course, part of the documentation 
problem.  It is not in the nature of programmers to document their work.



Re: Commercial support

2005-05-09 Thread Paul van Schayck
On 5/9/05, gslink [EMAIL PROTECTED] wrote:
 I recently took the list of applications from headquarters that are
 listed as running properly and found that many of these are available
 for little cost.  I bought a few and tried to run them.  Not a one ran
 as is from the box.  I was able to get all of them to run with some
 trouble.  One big problem I see with Wine is that there is no good
 testing.  As versions progress things quit running and the author has no
 way of knowing.  I have no good solution for this problem but I suspect
 that it needs attention.  It is, of course, part of the documentation
 problem.  It is not in the nature of programmers to document their work.

Where would this list be?  As of now there is no list of applications
we try to keep working with every released snapshot. So developers are
not required to check their changes against certain applications.
What we do have is a large set of small test applications we run after changes.

Paul




Re: Commercial support

2005-05-09 Thread gslink
Paul van Schayck wrote:
On 5/9/05, gslink [EMAIL PROTECTED] wrote:
I recently took the list of applications from headquarters that are
listed as running properly and found that many of these are available
for little cost.  I bought a few and tried to run them.  Not a one ran
as is from the box.  I was able to get all of them to run with some
trouble.  One big problem I see with Wine is that there is no good
testing.  As versions progress things quit running and the author has no
way of knowing.  I have no good solution for this problem but I suspect
that it needs attention.  It is, of course, part of the documentation
problem.  It is not in the nature of programmers to document their work.

Where would this list be?  As of now there is no list of applications
we try to keep working with every released snapshot. So developers are
not required to check their changes against certain applications.
What we do have is a large set of small test applications we run after changes.
Paul

Go to the Wine HQ site and click on applications database.  If you need 
more applications check the listed links.
This is a problem with every development effort and nobody is blaming 
anybody.  The larger the effort the worse it gets.  This is probably the 
worst problem both Microsoft and IBM have with code.  If you change 
anything in Wine something somewhere will probably quit running.  This 
is simply the price of progress.  My comment, and it is not a criticism, 
is that Wine still has rough edges.  Eventually these will go away but 
for now, you can't simply load Wine into Linux and blindly start loading 
in applications.  The more complex the application the more likely it 
needs setup.  As versions progress setup procedures change and as a 
result things quit running.  Microsoft Office doesn't run without setup 
and neither do many of the older games such as Alice or Rune.  Even 
things like Warcraft come and go.  This is not a criticism it is just 
the way things are and that is why I think it is too early to start 
thinking about commercial support.
What somebody needs to do now is to get a relationship with IBM similar 
to the one that Eclipse has.  IBM has a problem currently because there 
is no native Lotus Notes client for Linux.  Wine could easily solve this 
problem.  I talked to some of the marketing managers in IBM and most had 
never heard of Wine.  The IBM development labs are currently starting to 
develop this native client.  If IBM could use Wine it could save them 
money and sueing Wine is one thing sueing IBM is another.



Re: Commercial support

2005-05-09 Thread Paul Millar
On Monday 09 May 2005 16:11, you wrote:
 Paul van Schayck wrote:
  Where would this list be?  As of now there is no list of applications
  we try to keep working with every released snapshot. [...]

 Go to the Wine HQ site and click on applications database.

I think Paul wanted to know the subset of AppDB entries that one might wish 
be checked as part of the tagging process.

I'd suggest that this metadata should be stored within AppDB, perhaps as the 
user-rating, or as an external keyword: SNAPSHOT_TEST_APP for example.

[...]
 If you change anything in Wine something somewhere will probably quit
 running. 

We live in an imperfect world, so could well be true.  But such breakages 
should (in an ideal world) be picked up and fixed.  Changes are trying to 
implement new functionality, so if apps break as a result, then the patch is 
broken in some sense.

The issue is about timescales, both with discovery and fixing the problems.  I 
guess both will depend about how much developers care about the broken 
applications or the way in which they're broken.

(this is where having application-level regression testing would be handy ;^)

[...]
 The more complex the application the more likely it needs setup.  As
 versions progress setup procedures change and as a 
 result things quit running.  Microsoft Office doesn't run without setup
 and neither do many of the older games such as Alice or Rune.

I think this is a transitional effect.  Once we get a 0.9 release, 
configuration should become more stable.


 What somebody needs to do now is to get a relationship with IBM similar
 to the one that Eclipse has.  IBM has a problem currently because there
 is no native Lotus Notes client for Linux.  Wine could easily solve this
 problem.  I talked to some of the marketing managers in IBM and most had
 never heard of Wine.  The IBM development labs are currently starting to
 develop this native client.  If IBM could use Wine it could save them
 money and sueing Wine is one thing sueing IBM is another.

Rumour has it (i.e. I can't put my finger on the source) that IBM do use Wine 
internally.  Their marketing people may not know this, though.

Cheers,

Paul.


pgphKqeqLZh8h.pgp
Description: PGP signature


Re: Commercial support

2005-05-09 Thread Tom Wickline
On 5/7/05, Shachar Shemesh [EMAIL PROTECTED] wrote:

 
 This is actually a very good point in favor of not charging money at
 all. If you charge money, you create obligation. That's the way the
 legal system works. If you do not, you can easily delist any known LGPL
 offender.

It could be looked at as a minimum donation request, and any funds
raised should go to the WPF.

 
 If that doesn't convince you, then try this for size. If we do charge
 10K/yr, Lingnu will not be listed there. It's simply not worth it for
 me. If ANYONE is going to be listed there, then, it will be some huge
 company, with very little actual Wine involvement. Being as it is that
 Wine would like the commercial vendors listed too, I think that's a
 lose-lose. Don't you? 

I believe giving away the only resource that winehq.org has for
generating revenue for the WPF is insane. The way it is now we have a
pay-pal account for donations and this is the only way any funds make
it into this account. I think we should explore ways to raise money
for future Wineconf's and other worth while expenditures. While 10k/yr
may be a high target 100/yr is a bare minimum at best.

Or do you really think that Lingnu is going to
 hold back code from Wine?

No I don't, I never have and as as Ive already said before I believe
everyone in this discussion is responsible and supporters of OSS.

About what will happen if a rouge company shows up?
I for see winehq.org setting up a page like PearPC and asking the
community for help. But some people here think we should have trust
and faith in people and not be pessimistic like myself.

http://starport.dnsalias.net/index.php?show=articleid=352

And on the out come of this discussion, read the entirety of this
thread and apply bays theorem and a result will soon follow.

http://psych.rice.edu/online_stat/chapter5/probability.html

Cheers,

Tom




Re: Commercial support

2005-05-09 Thread gslink
Paul Millar wrote:
On Monday 09 May 2005 16:11, you wrote:
Paul van Schayck wrote:
Where would this list be?  As of now there is no list of applications
we try to keep working with every released snapshot. [...]
Go to the Wine HQ site and click on applications database.

I think Paul wanted to know the subset of AppDB entries that one might wish 
be checked as part of the tagging process.

I'd suggest that this metadata should be stored within AppDB, perhaps as the 
user-rating, or as an external keyword: SNAPSHOT_TEST_APP for example.

[...]
If you change anything in Wine something somewhere will probably quit
running. 

We live in an imperfect world, so could well be true.  But such breakages 
should (in an ideal world) be picked up and fixed.  Changes are trying to 
implement new functionality, so if apps break as a result, then the patch is 
broken in some sense.

The issue is about timescales, both with discovery and fixing the problems.  I 
guess both will depend about how much developers care about the broken 
applications or the way in which they're broken.

(this is where having application-level regression testing would be handy ;^)
[...]
The more complex the application the more likely it needs setup.  As
versions progress setup procedures change and as a 
result things quit running.  Microsoft Office doesn't run without setup
and neither do many of the older games such as Alice or Rune.

I think this is a transitional effect.  Once we get a 0.9 release, 
configuration should become more stable.


What somebody needs to do now is to get a relationship with IBM similar
to the one that Eclipse has.  IBM has a problem currently because there
is no native Lotus Notes client for Linux.  Wine could easily solve this
problem.  I talked to some of the marketing managers in IBM and most had
never heard of Wine.  The IBM development labs are currently starting to
develop this native client.  If IBM could use Wine it could save them
money and sueing Wine is one thing sueing IBM is another.

Rumour has it (i.e. I can't put my finger on the source) that IBM do use Wine 
internally.  Their marketing people may not know this, though.

Cheers,
Paul.
You say it better than I.  I agree.  I think Wine is headed correctly. 
Attention is being paid to a test suite and as the interface becomes 
more stable then the quirks of some of these programs can be ironed out. 
 That is exactly the way things should be working but let's not forget 
many if not most applications cannot now be run without some setup and 
the necessary setup may be undocumented.  At best the setup is different 
from a setup under Windows.
By the way, since Watson marketing has run IBM.  If marketing doesn't 
know about it it doesn't exist.  That is one of the keys to IBM success 
so it must be correct.



[Fwd: Re: Commercial support]

2005-05-09 Thread StartCom Ltd.




Or maybe just because of it, there is a need for commercial support,
or
somebody might need that support. If it would be running, by just
clicking on the executable, no support is really needed, at least not
for standard applications.

IBM does very well know the existents of Wine (they even acknowledged
that by themselves lately), but may very well not support it, because
of inter-relation with MS. As of now (just a guess), they don't want to
get into more hot water right now

gslink wrote:
Go to the
Wine HQ site and click on applications database. If you need more
applications check the listed links. 
This is a problem with every development effort and nobody is blaming
anybody. The larger the effort the worse it gets. This is probably
the worst problem both Microsoft and IBM have with code. If you change
anything in Wine something somewhere will probably quit running. This
is simply the price of progress. My comment, and it is not a
criticism, is that Wine still has rough edges. Eventually these will
go away but for now, you can't simply load Wine into Linux and blindly
start loading in applications. The more complex the application the
more likely it needs setup. As versions progress setup procedures
change and as a result things quit running. Microsoft Office doesn't
run without setup and neither do many of the older games such as Alice
or Rune. Even things like Warcraft come and go. This is not a
criticism it is just the way things are and that is why I think it is
too early to start thinking about commercial support. 
What somebody needs to do now is to get a relationship with IBM similar
to the one that Eclipse has. IBM has a problem currently because there
is no native Lotus Notes client for Linux. Wine could easily solve
this problem. I talked to some of the marketing managers in IBM and
most had never heard of Wine. The IBM development labs are currently
starting to develop this native client. If IBM could use Wine it could
save them money and sueing Wine is one thing sueing IBM is another. 
  
  


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Re: Commercial support

2005-05-09 Thread Shachar Shemesh
Tom Wickline wrote:
On 5/7/05, Shachar Shemesh [EMAIL PROTECTED] wrote:
 

This is actually a very good point in favor of not charging money at
all. If you charge money, you create obligation. That's the way the
legal system works. If you do not, you can easily delist any known LGPL
offender.
   

It could be looked at as a minimum donation request, and any funds
raised should go to the WPF.
 

Or it COULD be looked on as a commercial transaction. They pay money, 
you provide ad space. If this goes to court, who's going to pick up the 
legal costs? Besides, what court will accept a compulsory voluntary 
donation theory?

If you want to delist violators, make sure you either sign them up on a 
contract (expensive) or not take money from them.

I believe giving away the only resource that winehq.org has for
generating revenue for the WPF is insane.
I don't know. It seems that WPF is doing sort of ok without this, and 
that wine at large is doing ok without the WPF. Having published 
commercial support is important for wine to do better, which is the real 
goal here. Not WPF.

I think we should explore ways to raise money
for future Wineconf's and other worth while expenditures. While 10k/yr
may be a high target 100/yr is a bare minimum at best.
 

Go ahead. It's just that entering a legal obligation with commercial 
companies we don't trust, and without a contract, is a bad idea in my 
very humble opinion.

Or do you really think that Lingnu is going to
 

hold back code from Wine?
   

No I don't, I never have and as as Ive already said before I believe
everyone in this discussion is responsible and supporters of OSS.
 

But you are thinking of asking for an amount of money Lingnu will not 
pay, which means Lingnu loses (no visibility) and Wine loses (one less 
company that CAN provide support, will donate changes back, but is not 
listed). A good deal is one which is win-win, not lose-lose.

Let's consider what we have so far:
10K/yr - lose lose
100/yr - win-lose (Lingnu doesn't mind paying 100/yr, but WPF will get, 
at best, 1000$ out of this, not enough for anything, and you can no 
longer easily threaten with delisting in case someone doesn't play fair. 
Can you imagine the PearPC page still listing CherryOS as a commercial 
support, even after they have been found to be violating the GPL?).
I think 0/yr is a win-win in the short term. Maybe when wine is more 
attractive we can have a different optimum (I somewhat doubt it).

Also, don't under estimate specific sponsorship of wineconfs. This 
year's wineconf was over sponsored - we had more companies willing to 
sponsor than actual money requirements.

About what will happen if a rouge company shows up?
I for see winehq.org setting up a page like PearPC and asking the
community for help.
But how will charging people money help here? It will make your position 
somewhat more serious because of 1 above. Also, don't forget that any 
company willing to pay for ad space is also a company who has an 
interest in other companies not violating the Wine copyright. In short, 
I think you worry about this at the wrong place.

But some people here think we should have trust
and faith in people and not be pessimistic like myself.
http://starport.dnsalias.net/index.php?show=articleid=352
And on the out come of this discussion, read the entirety of this
thread and apply bays theorem and a result will soon follow.
http://psych.rice.edu/online_stat/chapter5/probability.html
 

While it's very nice of you to send me to a 10 page explanation on a 
topic I already know something about, I really don't have the time to 
read it just so I'm enlightened by some inner knowledge you think I will 
gain. Care to explain what it is that you are trying to say here? Please 
do work out the math for me.

 Shachar
--
Shachar Shemesh
Lingnu Open Source Consulting ltd.
Have you backed up today's work? http://www.lingnu.com/backup.html



Re: Commercial support

2005-05-08 Thread Troy Rollo
 On 5/7/05, Shachar Shemesh [EMAIL PROTECTED] wrote:
  I really suggest we adhere to KISS - Keep It Simple.

On Sat, 7 May 2005 22:17, Tom Wickline wrote:
 And have nothing in place if a rouge company fails to adhear to the
 LGPL!!!

Actually, rouge companies quite like the LGPL because it fits with their 
philosophy, although they tend to prefer the GPL, those pinkos.

Rogue companies on the other hand...

In any case, the difficulty you have here is that anything you do that sets a 
barrier against the bad guys is also likely to set a barrier against the good 
guys. 

One of the reasons (if not the major reason) I avoid Microsoft products now is 
because of their increasingly intrusive approach to license enforcement. All 
my Microsoft stuff was fully paid for, but I wasn't interested in being 
treated like a crook or even a potential crook at the outset, nor was I 
interested in jumping through increasingly annoying hoops. In fact if they 
hadn't gotten so damned annoying about it I probably still wouldn't be using 
Linux or contributing to WINE.

If you ask the question how can the WINE project stop some random company X 
from exploiting the situation unfairly, then perhaps hoops is a good idea.

If you ask the question how can the WINE project get the maximum possible 
benefit from this, then hoops may not be a good idea, since the WINE 
project's interests lie in the largest possible pool of suppliers of 
services.

You may get some who exploit or abuse the situation without giving back, but 
the goal is (IMO) not minimisation of exploitation, but maximisation of 
benefit. These are not necessarily complimentary goals - often you have to 
wear some amount of exploitation by others to get the maximum benefit for 
yourself.



Re: Commercial support

2005-05-07 Thread Shachar Shemesh
Tom Wickline wrote:
On 5/3/05, Dimitrie O. Paun [EMAIL PROTECTED] wrote:
 

Yes, I think being inclusive is better.
However, I also think that we need to pick the rules carefully so we don't
set up a bad precedent when half the world will be using Wine :). So here
is what I propose:
1. The list should be capped to n entries (n=50, 100?)
2. It should be kept up to date, and refreshed at least yearly
3. Any list has an order by definition, this one should be
   ranked by how much each company benefits the project.
   

Hello All,
Here is my proposal...
1) a token monetary fee of around $10,000 per year.
2) at least 1,000 lines of code or some major contributions to documentation.
3) a link back to winehq.org from there site and not twenty pages into
there site.
4) a clear and thought out business plan (there company goal) and have
links to it.
5) they agree to be bound by the LGPL license and to give back all
code changes that apply under this license.
6) anyone found in contempt of the LGPL will be banned from all future
winehq.org listings.
7) if a banned party wants re-instatement they must pay a fine of
$25,000 and post a written apology to the community for there actions.
8) each party should contribute to the Wine party fund to fund
future Wineconf's.
Tom Wickline
 

Before going into elaborate schemes here, I suggest that everyone 
consider the following points:
1. Sure, commercial companies have something to gain from being listed 
on the WineHQ page, but so does Wine.
2. If I, as a business owner, am going to be charged more than a token 
amount, I had better get a receipt. Otherwise the actual cost to me is 
about double the amount I pay Wine. I don't mind if it's 50$ or 100$, 
but more then that, and I'd want it as a deductible expense. As Wine is 
not a legally existing body, however, there is no one to issue said receipt.
3. On the flip side, if Wine is going to be receiving such amounts, it 
will have to report them to some tax authority. Who will do the 
reporting, and how?
4. If we are going to go into 8 steps programs, a contract had better be 
involved. Creating one costs money. Keeping it enforced costs money. 
This money, a.k.a. overhead, had better come from somewhere.
5. More importantly than money, keeping the contract and money matters 
enforced requires human supervision. This means that someone who could 
really spend their time hacking wine will need to make sure that the 
commercial companies adhere to our standards.

I really suggest we adhere to KISS - Keep It Simple. I actually liked 
the hackers rating idea. If a company is well known among the wine 
hackers, they'll vote for it. If not, list it alphabetically at the end 
of the former list. As I said before, the token cost was meant mostly to 
make sure that the company is still alive, but as Andrew said, sending 
an email once a year to make sure someone responds also works, and does 
not get anyone in trouble with any tax authority.

Having said all of that, I think I'll actually go with Brian's idea. Let 
him phrase the criteria. Unlike me, he does not have a commercial 
interest in Wine.

Shachar
--
Shachar Shemesh
Lingnu Open Source Consulting ltd.
Have you backed up today's work? http://www.lingnu.com/backup.html



Re: Commercial support

2005-05-07 Thread David Gümbel
On Samstag 07 Mai 2005 08:39, Shachar Shemesh wrote:
 I really suggest we adhere to KISS - Keep It Simple. I actually liked
 the hackers rating idea. If a company is well known among the wine
 hackers, they'll vote for it. If not, list it alphabetically at the end
 of the former list. 

While I certainly don't think that's a bad idea, I am still a bit concerned 
that this puts too much emphasis on code contributions alone, while the 
bunch of other stuff that seems also very important to me (docs, training, 
helping out users, whatever) might get a bit forgotten. However, that's 
certainly a question of how the hackers' rating would be implemented, not 
a conceptual problem.

 As I said before, the token cost was meant mostly to 
 make sure that the company is still alive, but as Andrew said, sending
 an email once a year to make sure someone responds also works, and does
 not get anyone in trouble with any tax authority.

Yep, I do think that should suffice.

 Having said all of that, I think I'll actually go with Brian's idea. Let
 him phrase the criteria. Unlike me, he does not have a commercial
 interest in Wine.

I'd be much in favor of that, too. 


Cheers,



David


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Re: Commercial support

2005-05-07 Thread Tom Wickline
On 5/7/05, Shachar Shemesh [EMAIL PROTECTED] wrote:
 Before going into elaborate schemes here, I suggest that everyone
 consider the following points:
 1. Sure, commercial companies have something to gain from being listed
 on the WineHQ page, but so does Wine.

So this is a mute point.

 2. If I, as a business owner, am going to be charged more than a token
 amount, I had better get a receipt.

You should save all your small receipt's they will add up come tax time.

 Otherwise the actual cost to me is
 about double the amount I pay Wine. I don't mind if it's 50$ or 100$,
 but more then that, and I'd want it as a deductible expense. As Wine is
 not a legally existing body, however, there is no one to issue said receipt.

The Wine Party Fund is listed as a non-profit charity in the state
of Minnesota
so the listing fee could be a minimum donation to this fund. and as
its a non-profit you should have the ability to write this off.

 3. On the flip side, if Wine is going to be receiving such amounts, it
 will have to report them to some tax authority. Who will do the
 reporting, and how?

WPF is a non-profit...

 4. If we are going to go into 8 steps programs, a contract had better be
 involved. Creating one costs money. Keeping it enforced costs money.
 This money, a.k.a. overhead, had better come from somewhere.

The kind donations to be listed..

 5. More importantly than money, keeping the contract and money matters
 enforced requires human supervision. This means that someone who could
 really spend their time hacking wine will need to make sure that the
 commercial companies adhere to our standards.

Okay, now we get to my concerns. Who is going to do this even if
the listing fee is a poultry $100.00 ? There sure as heck wont be any
money to in force anything.

 
 I really suggest we adhere to KISS - Keep It Simple. 

And have nothing in place if a rouge company fails to adhear to the LGPL!!!

I actually liked
 the hackers rating idea. If a company is well known among the wine
 hackers, they'll vote for it. If not, list it alphabetically at the end
 of the former list. As I said before, the token cost was meant mostly to
 make sure that the company is still alive, but as Andrew said, sending
 an email once a year to make sure someone responds also works, and does
 not get anyone in trouble with any tax authority.
 
 Having said all of that, I think I'll actually go with Brian's idea. Let
 him phrase the criteria. Unlike me, he does not have a commercial
 interest in Wine.

I say we have a *OPEN* vote on this. Democracy at its best...

Tom Wickline

 
  Shachar




Re: Commercial support

2005-05-07 Thread MediaHost (TM)




9 million hits a month != visits

509874 visits !=
http://www.winehq.org/site/support pages visits (as a fact, it isn't
even listed under the top 30, not surprising)

~ 2000 pages visits != referrers

referrers != sales..

But of course, $ 100 per year is a nice price, but than everybody
can.

Tom Wickline wrote:
I have a question and I feel its important to ask.
  
Lets for example say I start a small company and I have a Wine based
product.
And I refuse to give back any changes that I make to the source.
  
What are you going to do in a case like this?
  
And I'm sure I can afford $8.00 a month for a nice listing here!
Winehq.org receives between 7 and 9 million hits a month, so I hope
this $8.00 is a wise investment for my future company...
  
http://www.winehq.org/webalizer/
  
Tom Wickline
  
  
  


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Signer: Eddy Nigg
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Re: Commercial support

2005-05-07 Thread Brian Vincent
On 5/7/05, Tom Wickline [EMAIL PROTECTED] wrote:
 The Wine Party Fund is listed as a non-profit charity in the state
 of Minnesota

When did this happen?  I'm pretty sure it's not unless it some how
happened over the past few months.  We've discussed it before, but
always decided the amount of paperwork isn't worth it.  I'm sure
Steven can tell us how bad it sucks.

With regard to the rest of the page, I took a stab at starting it the
other night.  Including a list of support companies is just one aspect
of it.  Anyway, I fully intend to list some companies that can do
support and include a few paragraphs discussing that process.  I'm not
going to tell them it'll cost $10,000 either, or even $100.  We're a
free software development community and that implies some level of
trust.  Plus, if you want to support Wine (or, IMHO, any piece of
software) you're *(@ing crazy.

If anyone thinks that sucks, then feel free to beat me to it and write
the page.

-Brian




Re: Commercial support

2005-05-07 Thread Tom Wickline
On 5/7/05, MediaHost (TM) [EMAIL PROTECTED] wrote:
  9 million hits a month != visits
  
  509874 visits != http://www.winehq.org/site/support pages
 visits (as a fact, it isn't even listed under the top 30, not surprising)

There is no link to this support page from our main page, and im sure
there is a large number of people who don't even know it exist. So if
there is better linking to this page it should receive allot more
hits.

At any rate you didn't answer the question of what will happen if wine
is ever hijacked. But I guess it could happen even without this
referral page, if it does ever happen lets just hope its not by
someone listed here.

  
  But of course, $ 100 per year is a nice price, but than everybody can.
 

Yea a nice referral for only $8.00 a month... hold on I just read
Brian's mail and now the cost has just went to $0.00 sign up now at
this everyday low price folks..

To bad this project will never have sponsoring like blender3d..

http://www.blender3d.org/cms/Sponsoring_prospectus.58.0.html

Tom




Re: Commercial support

2005-05-07 Thread Tom Wickline
On 5/7/05, Brian Vincent [EMAIL PROTECTED] wrote:
 
 When did this happen?  

I thought Jer set it up when he set up the pay-pal account, I guess not, my bad.

 We're a free software development community and that implies some level of
 trust. 

I can only think of the quote that's accredited to PT Barnum..  :D

Tom




Re: Commercial support

2005-05-07 Thread Jeremy White
Tom Wickline wrote:
On 5/7/05, Brian Vincent [EMAIL PROTECTED] wrote:
When did this happen?  

I thought Jer set it up when he set up the pay-pal account, I guess not, my bad.
I registered 'The Wine Project' as a 'Doing Business As'
name.  Basically, this means that I have a legal right to
also use that name in Minnesota; that gave me the right
to create a bank account with that name.
There's no official corporation around that; it's just me,
and that's where the paypal money goes (bwahahahah, you're
all fools to trust me grin).
Last year, I spent most of the money in that account
on travel subsidies.  This year, we didn't get as
many requests, so we're fairly flush. I need to square a few
expenses; like the 100 EUR we promised for the students party
fund, so I don't have an exact amount; probably $1200 or so.
We've debated in the past how best to spend that money; I've come
to believe that the best use of it is on Wineconf, in whatever
ways make sense.
Cheers,
Jeremy


Re: Commercial support

2005-05-07 Thread Shachar Shemesh
Tom Wickline wrote:
At any rate you didn't answer the question of what will happen if wine
is ever hijacked. But I guess it could happen even without this
referral page, if it does ever happen lets just hope its not by
someone listed here.
 

This is actually a very good point in favor of not charging money at 
all. If you charge money, you create obligation. That's the way the 
legal system works. If you do not, you can easily delist any known LGPL 
offender.

Having said that, I think the focus on code contributions to wine may be 
exaggerated. Looking from what we know right now, there are just three 
companies that have the capability to change wine to fit a specific 
client. Of these three, CodeWeavers is the only one who is doing any 
significant work on wine on a regular basis. They may be some freelance 
work going on as well, but it seems to me most of it is for Code Weavers 
anyways.

But of course, $ 100 per year is a nice price, but than everybody can.
   

Yea a nice referral for only $8.00 a month... hold on I just read
Brian's mail and now the cost has just went to $0.00 sign up now at
this everyday low price folks..
 

Then again, it seems we have heard on this thread alone of three 
different companies that either package wine or play with it's 
deployment. As we learned at wineconf, not having these companies listed 
is a major hurdle for commercial Wine adoption, which is where money for 
more wine improvement ultimately comes from. This does tell us that 
worrying about LGPL violation should not be too serious. It seems that 
most commercial wine deployers don't mess with the code anyways.

Now, you might say that I'm biased because I have an interest. That 
would certainly be true. After all, if David's company is listed, and 
they get much more business then they do today, as there are only three 
companies that can provide second tier support, I obviously stand to 
win. The thing is, that so does WineHQ. I don't think I have to convince 
anyone that I give back what I do (and sometimes fight Alexandre 
ferociously about getting it included), and so does Dimi. As for 
CodeWeavers, well, I don't think anyone involved with Wine can raise 
anything against them.

So, ultimately, we ALL get to win from getting more money into Wine, and 
charging an amount that will actually allow companies to get listed 
(and, yes, between zero and 100$/yr, zero is more flexibile to us in 
getting violators delisted without mucking with the legal system).

If that doesn't convince you, then try this for size. If we do charge 
10K/yr, Lingnu will not be listed there. It's simply not worth it for 
me. If ANYONE is going to be listed there, then, it will be some huge 
company, with very little actual Wine involvement. Being as it is that 
Wine would like the commercial vendors listed too, I think that's a 
lose-lose. Don't you? Or do you really think that Lingnu is going to 
hold back code from Wine?

To bad this project will never have sponsoring like blender3d..
http://www.blender3d.org/cms/Sponsoring_prospectus.58.0.html
 

As far as I know, blender was sponsored by it's clients, not by the 
people who sold services for it. That is what, I believe, most free 
software will eventually gravitate towards. Wine, however, is not there 
yet. In fact, many wine hackers hardly even run wine.

Tom
 

 Shachar
--
Shachar Shemesh
Lingnu Open Source Consulting ltd.
Have you backed up today's work? http://www.lingnu.com/backup.html



Re: Commercial support

2005-05-06 Thread Jakob Eriksson
Tom Wickline wrote:
On 5/5/05, Jakob Eriksson [EMAIL PROTECTED] wrote:
 

So, Are you saying I'm a Nazi for putting what you would consider a
high price tag on a listing? All I'm saying is the referral by
 

No. It was Andreas Mohr who first made the reference to the
Third Reich. I just pointed out that we now have made it to the
Godwin point...
   

Well if you want to consider me as a Nazi for standing up and saying
that a listing is worth more than what you consider as being fair then
I guess ill have to be called such names.
 

No... the Godwin reference is used on Usenet to cool a discussion before
it goes into flaming mode. So if I offended you, or Andreas, or anyone
else I'm deeply sorry.
To go back to the original discussion, I agree that there should be
_something_ holding back the free loaders. Not sure exactly what,
so I'm monitoring the Commercial support thread to see what
the consensus ends up as.
regards,
Jakob



Re: Commercial support

2005-05-06 Thread MediaHost (TM)




Jakob Eriksson wrote:

To go back to the original discussion, I agree that there should be
  
_something_ holding back the free loaders. Not sure exactly what,
  
so I'm monitoring the "Commercial support" thread to see what
  
the consensus ends up as.
  

Sponsoring Wine, is maybe the right way to get some publicity
for a wine-supporting-entity and for Wine to get some funds in. This
also will not affect the reputation of Wine and is not a recommendation
of Wine itself, of any such entity. Advertisements is the other
alternative, which exists already on the website (CrossOver?)...

Look, if you setup a commercial support list, you have to stand to
itI still think it's a problematic objectit's not about money,
but reputation and maybe even legal complications

And another point: I saw on this list the numbers going around, like
$2000 and $1 for being listed. I thought in the beginning, its a
joke, but some of you took this seriouslyWell, to make for you some
simple calculations: Having 20 % set aside for advertisement efforts of
an overall marketing budget of, lets say 10 % of sales, than you need
to have this "listing on winehq" lead to $ 500,000 worth of sales
I think that's far away from reality, friends!
regards,
  
Jakob
  

-- 
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Signer: Eddy Nigg
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Re: Commercial support

2005-05-05 Thread Tom Wickline
On 5/5/05, Jakob Eriksson [EMAIL PROTECTED] wrote:
 
 I invoke Godwins law.
 
 As an online discussion grows longer, the probability of a comparison
 involving Nazis or Hitler approaches one.
 
 

So, Are you saying I'm a Nazi for putting what you would consider a
high price tag on a listing? All I'm saying is the referral by
winehq.org is worth more than the pocket change that you want to
give.. If the majority here want to give away this space that's fine
with me..   I'm just saying a listings true value is worth more than
what you want to pay.. And winehq.org should receive something closer
to the true market value as a $100.00 is a joke.

How about this ...

Listing price is $10,000 and for each line of code that your or your
identity sends to wine-patches and is excepted into the Wine tree you
receive $1.00 credit.
So 10,000 lines = free listing, No code = $10,000 in US funds.

Or the free ride that some of you expect? 

Tom Wickline




Re: Commercial support

2005-05-05 Thread Jakob Eriksson
Andreas Mohr wrote:
Hi,
On Wed, May 04, 2005 at 02:57:17PM +0200, Boaz Harrosh wrote:
 

Tom Wickline wrote:
   

Here is my proposal...

 

Must I shoot myself now or can I do it next week?  :) .
   

Indeed. I had the impression that the fascist Drittes Reich was long gone,
but upon reading those lines...
 

I invoke Godwins law.
As an online discussion grows longer, the probability of a comparison 
involving Nazis or Hitler approaches one.





Re: Commercial support

2005-05-05 Thread Peter Kovacs
Rather than set threshholds on capacity, there might be a tiered
arrangement 
whereby anybody can get a class D listing for nothing. Class C, B and
A 
listings would cost $200, $1000, and $1. The page would then be
ranked by 
listing class, and within listing class by geography.

How do you want to determine the different classes. If I pay 10.000$ I
get listed on the Premium list?
Or is it more that If I have more employees working on wine i pay more
for being a official supporter?
I am not sure if this is what the winhq should aim at. On the market it
could work I do not know because I do not know how great the exsisting
demand is.
But we should be careful with lists. Every list is a official
recommandation. And the wine Project should take care that these People
do honestly contribute to wine.

A general fee for all is better IMHO. We could make a fee 0f 200$ link
the List to a profile where the Companies stats is listed. There we
could make a Rubrik like the Company donated over X $ to the project.
That would state the closeness and the support.
You move up in the list if you collect enough points by producing code,
patches and donation. Wich you can check on the profile.

How bout that?

3) a link back to winehq.org from there site and not twenty pages into
there site.

We could make a Button like Offical Wine support for the Commercial
supporter. This button can be placed on the homepage.

7) if a banned party wants re-instatement they must pay a fine of
$25,000 and post a written apology to the community for there actions.

It would be better if a official Wine Support Company signs a contract
where it agrees to an penalty payment if violating the contract. The
violation fee could be differ to the severity of the violation.

This sounds serious to me. Because this is a two way road. We promise
the company to treat them right and they ensure us to be honest on the
project.

Of course a contract is a bit more demanding then the simple list but
they become the OFFICIAL Partner for wine. I think that is more worth
then a fee.

Greetings
Peter




Re: Commercial support

2005-05-05 Thread Jakob Eriksson
Tom Wickline wrote:
On 5/5/05, Jakob Eriksson [EMAIL PROTECTED] wrote:
 

I invoke Godwins law.
As an online discussion grows longer, the probability of a comparison
involving Nazis or Hitler approaches one.
   

So, Are you saying I'm a Nazi for putting what you would consider a
high price tag on a listing? All I'm saying is the referral by
 

No. It was Andreas Mohr who first made the reference to the
Third Reich. I just pointed out that we now have made it to the
Godwin point...
regards,
Jakob


Re: Commercial support

2005-05-05 Thread Tom Wickline
On 5/5/05, Peter Kovacs [EMAIL PROTECTED] wrote:
 
 A general fee for all is better IMHO. We could make a fee 0f 200$ link
 the List to a profile where the Companies stats is listed. There we
 could make a Rubrik like the Company donated over X $ to the project.
 That would state the closeness and the support.
 You move up in the list if you collect enough points by producing code,
 patches and donation. Wich you can check on the profile.
 
 How bout that?

This to me sounds reasonable enough.

 
 3) a link back to winehq.org from there site and not twenty pages into
 there site.
 
 We could make a Button like Offical Wine support for the Commercial
 supporter. This button can be placed on the homepage.

Sounds good..

 
 7) if a banned party wants re-instatement they must pay a fine of
 $25,000 and post a written apology to the community for there actions.
 
 It would be better if a official Wine Support Company signs a contract
 where it agrees to an penalty payment if violating the contract. The
 violation fee could be differ to the severity of the violation.
 
 This sounds serious to me. Because this is a two way road. We promise
 the company to treat them right and they ensure us to be honest on the
 project.
 
 Of course a contract is a bit more demanding then the simple list but
 they become the OFFICIAL Partner for wine. I think that is more worth
 then a fee.

This is the main area where I'm most concerned, what will we as a
group do if someone ask for a listing and we grand a listing and they
in return don't give back to this project in any way other than the
$100 or $200 that we ask for up front?

I know Ive not gave a great deal to this project but it saddens me to
think we don't or wont have any mechanism in place to deal with
identity's that don't follow the LGPL.
So before we jump into this we should take a couple steps back and
look at what were going to do in a worse case scenario. And have a
plan of action in case such a  occurrence should arise. Most people
want to trust there fellow man but as we all know this does not always
work.

I would also like to say thank you for actually putting some thought
into your reply!

Cheers,

Tom

 
 Greetings
 Peter
 





Re: Commercial support

2005-05-05 Thread Tom Wickline
On 5/5/05, Jakob Eriksson [EMAIL PROTECTED] wrote:
 
 So, Are you saying I'm a Nazi for putting what you would consider a
 high price tag on a listing? All I'm saying is the referral by
 
 
 
 No. It was Andreas Mohr who first made the reference to the
 Third Reich. I just pointed out that we now have made it to the
 Godwin point...

Well if you want to consider me as a Nazi for standing up and saying
that a listing is worth more than what you consider as being fair then
I guess ill have to be called such names.

The names that come to mind here is Free Loaders Cheap skates  Sponges

Cheers,
Tom Wickline

 
 regards,
 Jakob





Re: Commercial support

2005-05-04 Thread Peter
Hi,

I think that everybody should have access to give support. If you put
some rules on companies have to start to think if they want to do that.

In order to make a difference to companies that do something and don't
they can enter their number of Employe who work on wine, Projects worked
on or patches submitted. 

Anyway what winehq decides in this matter the list has to be maintained
by someone who is not involved with any company on the List to be
neutral. He will check the Accurance of the list and control the rules
that are set off. And he should have the power to put companies of the
list.
He should be responsible to this list or something so he again gets
controlled...

At best my thoughts are rough but it should be not to easy to cheat on
this Wine Support Company List...

Greetings
Peter

Am Dienstag, den 03.05.2005, 23:18 +0200 schrieb [EMAIL PROTECTED]:
 On Tue, 03 May 2005 22:22:34 +0200, Jeremy White [EMAIL PROTECTED]  
 wrote:
 
  Now you can take my $0.02 and add EUR $1.48, and you
  have a cup of coffee (and you really will, because
  you don't have to factor in tax, and that's so nice) :-/
 
 
 LOL !
 bEUR $1.48 /b eh? I have long suspected the existance of eurodolloars  
 , now the cats out of the bag.
 
 We'ed probably be as well adopting the US constitution while we're about  
 it. It makes more sense that the wooly non-constitution they are trying to  
 ram down our throats at the moment.
 
 Still I am sure we can rely on the French to reject it . Votez NON !!
 




Re: Commercial support

2005-05-04 Thread Fabian Cenedese

LOL !
bEUR $1.48 /b eh? I have long suspected the existance of eurodolloars  
, now the cats out of the bag.

We'ed probably be as well adopting the US constitution while we're about  
it. It makes more sense that the wooly non-constitution they are trying to  
ram down our throats at the moment.

Still I am sure we can rely on the French to reject it . Votez NON !!

Jay Leno in response to Colin Powell's deadline for an Iraqi
constitution:
They can take ours.  After all, we aren't using it...

:)

bye  Fabi





Re: Commercial support

2005-05-04 Thread Tom Wickline
On 5/3/05, Dimitrie O. Paun [EMAIL PROTECTED] wrote:
 
 Yes, I think being inclusive is better.
 
 However, I also think that we need to pick the rules carefully so we don't
 set up a bad precedent when half the world will be using Wine :). So here
 is what I propose:
  1. The list should be capped to n entries (n=50, 100?)
  2. It should be kept up to date, and refreshed at least yearly
  3. Any list has an order by definition, this one should be
 ranked by how much each company benefits the project.
 

Hello All,

Here is my proposal...

1) a token monetary fee of around $10,000 per year.
2) at least 1,000 lines of code or some major contributions to documentation.
3) a link back to winehq.org from there site and not twenty pages into
there site.
4) a clear and thought out business plan (there company goal) and have
links to it.
5) they agree to be bound by the LGPL license and to give back all
code changes that apply under this license.
6) anyone found in contempt of the LGPL will be banned from all future
winehq.org listings.
7) if a banned party wants re-instatement they must pay a fine of
$25,000 and post a written apology to the community for there actions.
8) each party should contribute to the Wine party fund to fund
future Wineconf's.

Tom Wickline




Re: Commercial support

2005-05-04 Thread Boaz Harrosh
Tom Wickline wrote:
Here is my proposal...
 

Must I shoot myself now or can I do it next week?  :) .



Re: Commercial support

2005-05-04 Thread Dimitrie O. Paun
On Wed, May 04, 2005 at 07:33:53AM -0400, Tom Wickline wrote:
 1) a token monetary fee of around $10,000 per year.

I was thinking more like $100, to help out CW with hosting.
At 10K most companies will shy away, and we don't want that.
We want more people there, not fewer.

This is not money for advertising. We can drop it altogether
AFAIAC, I don't think it's important. On the other hand, if
CW want a bit of help with the server, I think it's fair that
we all chip in.

-- 
Dimi.



Re: Commercial support

2005-05-04 Thread Andreas Mohr
Hi,

On Wed, May 04, 2005 at 02:57:17PM +0200, Boaz Harrosh wrote:
 Tom Wickline wrote:
 
 Here is my proposal...
 
  
 
 
 Must I shoot myself now or can I do it next week?  :) .
Indeed. I had the impression that the fascist Drittes Reich was long gone,
but upon reading those lines...

I believe that any serious amount of money for Wine support listing
is a mistake, since it keeps out some people.
(and let's not even get started about a punishment tax!)
Requesting a trivial amount of money (= $200) might be good to restrict
the listing to those people who REALLY intend to provide good support,
but even that is debatable.

Andreas
(fetching his gun now ;)



Re: Commercial support

2005-05-04 Thread Dimitrie O. Paun
On Tue, May 03, 2005 at 03:22:34PM -0500, Jeremy White wrote:
 site should be open to anyone that requests to
 be listed there, and that it should be in alphabetical
 order. 

Name recognition matters. In fact, for Open Source companies
it may be the only thing they have to work with. As such,
I think the order is important. I'm afraid that going the
alphabetical order way we're sending the wrong message:
Don't bother sending patches in, just choose a company
name that sorts high. And ultimately, this is bad for Wine.

Also, this seems to be blown out of proportion: none of the
possible candidates have a problem with a ranked list.
In fact, I think 3 out of 4 supported the idea :) Why not
just do that?

-- 
Dimi.



Re: Commercial support

2005-05-04 Thread Tom Wickline
On 5/4/05, Dimitrie O. Paun [EMAIL PROTECTED] wrote:
 On Wed, May 04, 2005 at 07:33:53AM -0400, Tom Wickline wrote:
  1) a token monetary fee of around $10,000 per year.
 
 I was thinking more like $100, to help out CW with hosting.
 At 10K most companies will shy away, and we don't want that.
 We want more people there, not fewer.

I'm only trying to weed out the rif-raf and $100.00 can be had by
almost anyone on this planet. Is the hosting cost open? If helping
with hosting is the primary reason for the money we should first find
the total cost and then go from there?

 
 This is not money for advertising. We can drop it altogether
 AFAIAC, I don't think it's important. On the other hand, if
 CW want a bit of help with the server, I think it's fair that
 we all chip in.

As I see it its far better than advertising its winehq.org signing off
on these future listings. And if a fly-by-night company comes by and
gives a few pence and gets a listing and then directs there customers
to there listing as being a creditable identity. Winehq.org is at
stake of getting a nice shiner (black-eye) if they turn out to be a
unrespectful company. So the question is what is this projects
reputation / name really worth ??? when you find the sum put that as
the listing fee.

I'm in no way saying that anyone in this discussion is unrespectful!
I'm just saying that these people do exist and are out there and we
should think about that now rather than later  not when its too
late.

Tom

 
 --
 Dimi.





Re: Commercial support

2005-05-04 Thread Troy Rollo
On Wed, 4 May 2005 22:35, Andreas Mohr wrote:
 I believe that any serious amount of money for Wine support listing
 is a mistake, since it keeps out some people.

Indeed. It seems to me that it would be better if anybody who has the 
*capacity* to provide services could be listed - even if it's after hours or 
weekend work. If lone coders have the opportunity to get paid for writing 
code that goes into WINE, then they may well develop that into a business 
that allows them to work on WINE full time. In a similar vein, it should not 
be limited to companies - there is no intrinsic reason why a customer should 
necessarily prefer to deal with a company over an individual, and there are 
several reasons why they may prefer the reverse.

Rather than set threshholds on capacity, there might be a tiered arrangement 
whereby anybody can get a class D listing for nothing. Class C, B and A 
listings would cost $200, $1000, and $1. The page would then be ranked by 
listing class, and within listing class by geography.

That way you can satisfy the needs of people who want some assurance of 
capacity, and the needs of people who want somebody local or convenient.

The interests of the project are in building up an industry, based around the 
projects, and the more participants there are the greater the viability of 
the industry as a whole.

If the page goes ahead, I suspect many more people would be willing to take 
what business comes their way - and if somebody lacks the capacity to service 
the business coming their way they can always either refer people, or as I 
advise people who cannot handle the volume of business coming in and don't 
want to take on staff - raise prices.



Commercial support

2005-05-03 Thread Shachar Shemesh
Hi Jer,
When you finally get around to adding a commercial support to Winehq, 
I would love this list to include:
Lingnu Open Source Consulting, web at http://www.lingnu.com.

On a different note. There is a page at 
http://www.winehq.org/site/support, but there does not appear to be any 
link to it.

Shachar
--
Shachar Shemesh
Lingnu Open Source Consulting ltd.
Have you backed up today's work? http://www.lingnu.com/backup.html



Re: Commercial support

2005-05-03 Thread David Gümbel

Shachar Shemesh schrieb am 03.05.2005 um 09:19 Uhr:

 When you finally get around to adding a commercial support to Winehq, 
 I would love this list to include:
 Lingnu Open Source Consulting, web at http://www.lingnu.com.

Following that proposal, I'd also ask you to add 
ITOMIG, at http://www.itomig.de


Thanks,



David



Re: Commercial support

2005-05-03 Thread MediaHost (TM)




Hi All,

I'm not sure, if winehq should be a platform for advertisements of
commercial services (except maybe codeweavers), otherwise there will be
a very long list there, very soon. And who to include and who not?

Are there such plans to include such links on the website, except for
community based support?

Shachar Shemesh wrote:
Hi Jer,
  
  
When you finally get around to adding a "commercial support" to Winehq,
I would love this list to include:
  
"Lingnu Open Source Consulting", web at http://www.lingnu.com.
  
  
On a different note. There is a page at
http://www.winehq.org/site/support, but there does not appear to be any
link to it.
  
  
 Shachar
  
  


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Signer: Eddy Nigg
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 MediaHost at www.mediahost.org
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Re: Commercial support

2005-05-03 Thread Shachar Shemesh
MediaHost (TM) wrote:
Hi All,
I'm not sure, if winehq should be a platform for advertisements of 
commercial services (except maybe codeweavers), otherwise there will 
be a very long list there, very soon.
That's good, in principle. The problem brought up during wineconf was 
that the lack of commercial support is viewed by potential deployers as 
a minus, making wine a dangerous technology. Saying here is a list of 
companies willing to take your money and give you support is actually a 
good thing for Wine.

And who to include and who not?
Ah, there you have hit a more serious problem. For example, there is no 
doubt that CodeWeavers has been both a^Hthe major wine driving force, 
AND a financial sponsor. However, if we don't allow other companies 
room, we are unfair towards the other companies, towards CodeWeavers 
(why should they continue to be practically the only ones carrying the 
load), and towards Wine (and we don't want Wine to become a CodeWeavers 
subproject, do we?).

I can suggest a simple rule to go by, as to whether to include a company 
or not. In order to be included, a company has to show that it has 
contributed (via it's employees or directly) a non-trivial patch to 
wine. We can even limit it to in the past year. At the moment, I 
believe only three companies pass that criteria (CodeWeavers, Lingnu, 
and Dimi's company, whose name he has successfully kept secret, for some 
reason).

Alternatively, we can have several lists. A Gold list, which includes 
companies that have the means to produce fixes to wine itself if 
necessary (as judged by the above criteria), and a normal list, which 
merely includes anyone who declares that they are willing to provide 
commercial support. I would have suggested a nominal fee (i.e. - a $50 
contribution to the wine fund per year, or some such thing) from the 
last list. On the up side, it allows us to know the company is still 
active in this field. On the down side, I don't think we have the 
resources to start tracking who paid and who didn't.

I could even suggest a platinum list, which would include any company 
that employs the equivalent of a full time Wine developer or up. Of 
course, this currently only includes CodeWeavers.

The idea I'm trying to push here is that we can do such a list, so long 
as we keep clear objective criterias for who gets listed where.

Are there such plans to include such links on the website, except for 
community based support?
That's what we talked about over wineconf. It seems that such a list 
gives credibility to a project, and as such is a wanted thing. A company 
considering wine deployment is more likely to accept wine if they know 
they can get support for it.

 Shachar
--
Shachar Shemesh
Lingnu Open Source Consulting ltd.
Have you backed up today's work? http://www.lingnu.com/backup.html



Re: Commercial support

2005-05-03 Thread David Gümbel
On Dienstag 03 Mai 2005 10:53, Shachar Shemesh wrote:
  And who to include and who not?
[..]
 I can suggest a simple rule to go by, as to whether to include a company
 or not. In order to be included, a company has to show that it has
 contributed (via it's employees or directly) a non-trivial patch to
 wine. We can even limit it to in the past year. At the moment, I
 believe only three companies pass that criteria (CodeWeavers, Lingnu,
 and Dimi's company, whose name he has successfully kept secret, for some
 reason).

I cannot say I am convinced this is a good rule to follow. First of all, 
maybe I got things wrong at wineconf, but I remember something like anyone 
who wants to be listed there should be being the last statement I heard in 
the lecture room.

While it seems to me that the selection by code contribution as proposed 
would not be quite feasible (what exactly is a non-trivial patch?), I also 
think that there is a lot more to Wine than just code, starting from 
documentation, including stuff like donations, helping out on wine-users, 
or training (commercial or not) are important, too, and won't directly bring 
any code into the project - which does not make these things less valuable 
IMHO.

So I'd suggest listing anyone who can prove he has contributed to Wine in 
whatever way - making a donation, having contributed code, whatever - , and 
let the customers decide whom to select for their particular problem.

That said, I definetly think we could allow code contributors a sentence or 
two of space that describes their area of expertise in Wine (i.e. what part 
they contributed to), as this is certainly valuable information for 
customers, and good advertising for those companies. 


Cheers,



David


pgpx6dvAEzO3h.pgp
Description: PGP signature


Re: Commercial support

2005-05-03 Thread Shachar Shemesh
David Gmbel wrote:
I cannot say I am convinced this is a good rule to follow. First of all, 
maybe I got things wrong at wineconf, but I remember something like anyone 
who wants to be listed there should be being the last statement I heard in 
the lecture room.
 

I'm actually in favor of this. I too think that having as many companies 
listed would be a good thing.

While it seems to me that the selection by code contribution as proposed 
would not be quite feasible (what exactly is a non-trivial patch?), I also 
think that there is a lot more to Wine than just code, starting from 
documentation, including stuff like donations, helping out on wine-users, 
or training (commercial or not) are important, too, and won't directly bring 
any code into the project - which does not make these things less valuable 
IMHO.
 

I agree, but I was really thinking about a different thing. Wine 
deployment based on existing solutions is different than a deployment 
that can actually change wine to solve problems. My suggestion was based 
on the assumption that a client would care to know that. I do think that 
everyone should be listed, though.

So I'd suggest listing anyone who can prove he has contributed to Wine in 
whatever way - making a donation, having contributed code, whatever - , and 
let the customers decide whom to select for their particular problem.
 

Agreed. I don't even mind listing EVERYONE, whether or not they 
contributed anything at all. My token monetary donation idea was based 
on past experience, where making a list too easy to include you and too 
easy to stay on it means that it becomes obsolete, and therefor not 
useful. We tried to run a list of consultants supporting Linux in 
Israel, and nobody uses it any more, for precisely that reason. Making a 
token donation once a year eliminates this problem (though it creates 
other problems, such as actually collecting the money). If, instead of 
money donation, we merely ask each company to reaffirm it belongs in the 
list once a year, that would work as well.

That said, I definetly think we could allow code contributors a sentence or 
two of space that describes their area of expertise in Wine (i.e. what part 
they contributed to), as this is certainly valuable information for 
customers, and good advertising for those companies. 
 

Yep, that is definitely one way to do it.
Cheers,
David
 

 Shachar
--
Shachar Shemesh
Lingnu Open Source Consulting ltd.
Have you backed up today's work? http://www.lingnu.com/backup.html



Re: Commercial support

2005-05-03 Thread MediaHost (TM)




I think support has nothing to do with submitting patches.but with
giving support, if we are at it.

Wine is going to play a major role by Linux Vendors, where support is
the major income; it does it already now. Wine is integrated into
migration plans quite tightly for applications with no alternative
around. Now, a company giving support for wine should have enough
experience and support personnel in both, Linux and Wine in order to
qualify, if at all.

But than again, the question remains, who to list!? Does submitting a
patch qualify for better listing? I don't think there is any connection
between them...coding is coding and support issues are something
else

But I prefer to not have any such list at all, something needing
support for wine will find it

David Gmbel wrote:

  On Dienstag 03 Mai 2005 10:53, Shachar Shemesh wrote:
  
  

  And who to include and who not?
  

  
  [..]
  
  
I can suggest a simple rule to go by, as to whether to include a company
or not. In order to be included, a company has to show that it has
contributed (via it's employees or directly) a non-trivial patch to
wine. We can even limit it to "in the past year". At the moment, I
believe only three companies pass that criteria (CodeWeavers, Lingnu,
and Dimi's company, whose name he has successfully kept secret, for some
reason).

  
  
I cannot say I am convinced this is a good rule to follow. First of all, 
maybe I got things wrong at wineconf, but I remember something like "anyone 
who wants to be listed there should be" being the last statement I heard in 
the lecture room.

While it seems to me that the selection by code contribution as proposed 
would not be quite feasible (what exactly is a non-trivial patch?), I also 
think that there is a lot more to Wine than just code, starting from 
documentation, including stuff like donations, helping out on wine-users, 
or training (commercial or not) are important, too, and won't directly bring 
any code into the project - which does not make these things less valuable 
IMHO.

So I'd suggest listing anyone who can prove he has contributed to Wine in 
whatever way - making a donation, having contributed code, whatever - , and 
let the customers decide whom to select for their particular problem.

That said, I definetly think we could allow code contributors a sentence or 
two of space that describes their area of expertise in Wine (i.e. what part 
they contributed to), as this is certainly valuable information for 
customers, and good advertising for those companies. 


Cheers,



David
  


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Signer: Eddy Nigg
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 MediaHost at www.mediahost.org
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Re: Commercial support

2005-05-03 Thread Shachar Shemesh
MediaHost (TM) wrote:
Wine is going to play a major role by Linux Vendors, where support is 
the major income; it does it already now. Wine is integrated into 
migration plans quite tightly for applications with no alternative 
around. Now, a company giving support for wine should have enough 
experience and support personnel in both, Linux and Wine in order to 
qualify, if at all.
I guess that would have been true, if Wine did not need so much work 
still. At the moment, I really don't see how you can give support for 
Wine without being able to work out areas where Wine is simply not good 
enough. There is no better way to show you can than to actually have 
done such a thing in the past, hence the patches suggestion.

But than again, the question remains, who to list!? Does submitting a 
patch qualify for better listing? I don't think there is any 
connection between them...coding is coding and support issues are 
something else
In my experience, you can solve 0% of enterprise support requests (which 
is what commercial support about) without doing some level of hacking on 
Wine. I'd love to hear Jeremy's input on that one, as they have MUCH 
more experience at it then we.

It may be that it's just because we know how to hack wine that we resort 
to that. Then again, that does mean the customer gets a different level 
of support from companies that have wine hacking abilities and companies 
that don't. Either way, telling site visitors who can and who can't 
seems like useful information to me.

But I prefer to not have any such list at all, something needing 
support for wine will find it
But, as discussed at WineConf, not having such a list at all hurts wine, 
which is clearly not what we are trying to do.

 Shachar
--
Shachar Shemesh
Lingnu Open Source Consulting ltd.
Have you backed up today's work? http://www.lingnu.com/backup.html



Re: Commercial support

2005-05-03 Thread MediaHost (TM)






Shachar Shemesh wrote:
MediaHost
(TM) wrote:
  
  
  Wine is going to play a major role by Linux
Vendors, where support is the major income; it does it already now.
Wine is integrated into migration plans quite tightly for applications
with no alternative around. Now, a company giving support for wine
should have enough experience and support personnel in both, Linux and
Wine in order to qualify, if at all.

  
  
I guess that would have been true, if Wine did not need so much work
still. At the moment, I really don't see how you can give support for
Wine without being able to work out areas where Wine is simply not good
enough. There is no better way to show you can than to actually have
done such a thing in the past, hence the patches suggestion.
  
  

I understand, that wine needs still way to go and development time is
not the cheapest thing on earth (A way to get more patches in:-)). Your
suggestion concerning patches might be half correct: 

To hack up wine for certain needs and applications is, in my opinion,
not the only qualification needed, it's one of them...Now, if you
submitted a patch before, doesn't mean, you can give serious support
for wine enabled solutions

That's why I said, it's a dangerous thing to post such a listwhy?
To list anybody might work like a boomerang, if the listed entity is
not capable of doing the job. This might be very counterproductive for
wine and in effect make you look like a fool
The intention is meant well, but still...

And who is going to judge that issue?? Is money, little or much, the
green card to winehq's supporting companies list?? Anyway, I see it as
a problematic issue at largeand might do more harm than good


  But than again, the question remains, who to
list!? Does submitting a patch qualify for better listing? I don't
think there is any connection between them...coding is coding and
support issues are something else

  
  
In my experience, you can solve 0% of enterprise support requests
(which is what commercial support about) without doing some level of
hacking on Wine. I'd love to hear Jeremy's input on that one, as they
have MUCH more experience at it then we.
  
  
It may be that it's just because we know how to hack wine that we
resort to that. Then again, that does mean the customer gets a
different level of support from companies that have wine hacking
abilities and companies that don't. Either way, telling site visitors
who can and who can't seems like useful information to me.
  
  
  But I prefer to not have any such list at
all, something needing support for wine will find it

  
  
But, as discussed at WineConf, not having such a list at all hurts
wine, which is clearly not what we are trying to do.
  
  
 Shachar
  
  


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 MediaHost at www.mediahost.org
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Re: Commercial support

2005-05-03 Thread Andreas Mohr
Hi,

On Tue, May 03, 2005 at 01:50:20PM +0300, MediaHost (TM) wrote:
 I think support has nothing to do with submitting patches.but with 
 giving support, if we are at it.
I have to disagree rather strongly. While Wine might get to a state
where many people are going to use it and mere enduser support is needed,
thus alleviating the need for patching knowledge at support companies,
we want companies who CARE about good support and thus KNOW Wine in and out.
Or at least they should know as much as being able to contribute some useful
patches.

IMHO writing some first Wine patches is not a skill issue, it's a time issue.
If you're not a programmer, you are still able to spend a lot of time using
and getting to know Wine, and once you've done that, writing a couple of
(even simple) patches for the Wine environment will be quite easy.
Bingo! You've got the entry ticket to publicly listed Wine support...

 But I prefer to not have any such list at all, something needing support 
 for wine will find it
Again rather strong disagreement.
As discussed on wineconf2005, wine has a severe market acceptance/perception
issue, thus having strong support options seems to be quite important.

While a ranked list might not be the best way to represent support options,
I think it allows companies such as Codeweavers which are obviously
much more involved with Wine to properly represent their Wine knowledge
level.
Thus I'd be in favour of *something* like such a list.

Andreas Mohr



Re: Commercial support

2005-05-03 Thread Andrew Bartlett
On Tue, 2005-05-03 at 13:33 +0200, Andreas Mohr wrote:
  But I prefer to not have any such list at all, something needing support 
  for wine will,find it
 Again rather strong disagreement.
 As discussed on wineconf2005, wine has a severe market acceptance/perception
 issue, thus having strong support options seems to be quite important.
 
 While a ranked list might not be the best way to represent support options,
 I think it allows companies such as Codeweavers which are obviously
 much more involved with Wine to properly represent their Wine knowledge
 level.

I think it is worthwhile to expand on the Samba Team's experience with
commercial support lists.

The primary experience is that such lists much be maintained, and
current.  For many years, our list was unmaintained, but over the last
year we have had a new website maintainer, and at least companies that
don't reply to e-mail are removed.  

We do not 'vet' our list, and we don't try to rank the providers.  This
avoids a number of issues (how would you rank them?), and this is a
policy I support.  

We have a broad list of providers in many localities, and this does
provide us a place to point users in need of paid help.  I don't think
it draws away from the 'top tier' providers, who distinguish themselves
in the way they always have - by being relevant to their customers, and
competing on their own best merits.

Andrew Bartlett

-- 
Andrew Bartletthttp://samba.org/~abartlet/
Authentication Developer, Samba Team   http://samba.org
Student Network Administrator, Hawker College  http://hawkerc.net


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Re: Commercial support

2005-05-03 Thread Shachar Shemesh
Andrew Bartlett wrote:
I think it is worthwhile to expand on the Samba Team's experience with
commercial support lists.
The primary experience is that such lists much be maintained, and
current.  For many years, our list was unmaintained, but over the last
year we have had a new website maintainer, and at least companies that
don't reply to e-mail are removed.  
 

Hmm, similar to my refresh once a year idea.
Who's in charge of making sure that the companies do still answer email?
We do not 'vet' our list, and we don't try to rank the providers.  This
avoids a number of issues (how would you rank them?), and this is a
policy I support.  
 

I guess the reason both Andreas and myself think it is a good idea to 
rank them has to do with the maturity of wine vs. Samba. While it is 
true that both Andreas and myself believe that our companies should be 
ranked high (and, at least for me, I also think that the company Andreas 
work for should be rated high, and even higher), it is also because we 
believe that this measurement is actually relevant to the service we sell.

I am yet to encounter a program that just works on wine. Even if there 
are, they still enjoy a large amount of customizing and adapting. As 
such, there should be an advantage to companies that know how to do 
that. Almost all wine hacking done for clients are generally useful. 
Lingnu once produced a whole DLL due to a specific client support need 
(Unicows). This means that the people best situated to know who is who 
are the people who receive the patches. While I don't think other 
companies should not be listed at all, but the potential customers 
should be able to tell them apart.

We have a broad list of providers in many localities, and this does
provide us a place to point users in need of paid help.  I don't think
it draws away from the 'top tier' providers, who distinguish themselves
in the way they always have - by being relevant to their customers, and
competing on their own best merits.
 

I guess neither Andreas nor myself see the way you can provide 
commercial support for Wine if you can't hack it. I would love to hear 
from such companies, though, what is their typical support scenario. 
Maybe it's me who is deluded here.

Andrew Bartlett
 

 Shachar
--
Shachar Shemesh
Lingnu Open Source Consulting ltd.
Have you backed up today's work? http://www.lingnu.com/backup.html



Re: Commercial support

2005-05-03 Thread Dimitrie O. Paun
On Tue, May 03, 2005 at 11:33:36AM +0200, David Gümbel wrote:
 So I'd suggest listing anyone who can prove he has contributed to Wine in 
 whatever way - making a donation, having contributed code, whatever - , and 
 let the customers decide whom to select for their particular problem.

Yes, I think being inclusive is better.

However, I also think that we need to pick the rules carefully so we don't
set up a bad precedent when half the world will be using Wine :). So here
is what I propose:
  1. The list should be capped to n entries (n=50, 100?)
  2. It should be kept up to date, and refreshed at least yearly
  3. Any list has an order by definition, this one should be
 ranked by how much each company benefits the project.

Notes:
  - Rule (1) doesn't mean much now, but it may in the future
if we get flooded with requests for listing
  - Rule (2) seems everyone agrees with. I suggest a token
monetary fee that should go towards hosting the WineHQ site.
  - Rule (3) is the most tricky of all. But please realise that
we should be talking from the project's perspective here
(we are talking about WineHQ site), not our own commercial
perspective. It is fundamental that things are fair to
encourage future cooperation, and that is the one and most
important thing from the project POV. And yes, code contributions
are not the only thing.
Regardless, it is not difficult to rank. Here is what I suggest:
  * company makes a request for linking by submitting a patch
to the appropriate page on wine-patches. If they don't know
how to do that, they may ask someone for help, but the patch 
should be posted on the list before it can go in.
  * if there are any disagreements as to the proposed order,
we can ask for a quick vote on the list. Each vote will
include the rank the voter gives to the listings. An
average of the vote should determine the rank. Please
check out Wisdom of Crowds why this works very well.
In any event, I don't think there is that much of a problem
to come up with a ranking at the time being.

-- 
Dimi.



Commercial Support

2005-05-03 Thread MediaHost (TM)




The point I wanted to make is, that only submitting patches or saying,
"we give wine support", may hurt the wine project more than it helps:

1.) I didn't want to write this, so not to make this thread as an
opportunity to make some self advertisement, but I need to explain:
Linux Vendors are in fact solution and support providers. We ourselves
(StartCom Linux) had the opportunity's to get a certain applications
for a certain customers going, by "fixing" a few lines. This does not
mean, that this fix was worth for the development efforts of wine. I
prefer to let others doing this job better than we do...
We do not maintain a wine source tree per se, nor do we checkout from
CVS nor do we intend to do it anytime soon. We build and rather fix our
current RPM from official releases and provide that to the customer.
However, we very carefully monitor the wine devel list and know exactly
what's going on (more or less) and are mostly up to date. Based on that
informations we publish a new RPM's for our distributions or not.
Therefor our efforts are not for the development of wine, but rather
for the usability of the end user.

2.) Linux Support and solution issues are not only based on Wine. Wine
is just one (important) application contributing to this effort. Now, a
person or company listed in such a list, might be able to hack up a few
patches, but might not be able to maintain a support level needed. Does
that mean, that a patch submitting individual gives better support than
a Linux Vendor with all the staff at hand? Having GOLD and SILVER
listings makes that issue even more difficult(Shahar, I know you
submitted some nice work for unicode support, but does that make you
own wine or making you a better wine supporting company than others??)

3.) I think, if you want to advertise your services, setup a
appropriate website and make your offerings. Maybe instead of a list
there should be a reference to some google searches suggesting a
queryI personally think, that the community based wine should stay
that way and leave the commercial issues going their own way.

Well, I hope I made my point and wont bother anymore concerning this
issue. Hope that this input was useful and gave you some food for
thoughts

-- 
Regards

Signer: Eddy Nigg
Company: StartCom Linux at www.startcom.org
 MediaHost at www.mediahost.org
Skype: startcom
Phone: +1.213.341.0390

Import StartCom Public CA






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Re: Commercial support

2005-05-03 Thread Andrew Bartlett
On Tue, 2005-05-03 at 09:02 -0400, Dimitrie O. Paun wrote:
 On Tue, May 03, 2005 at 11:33:36AM +0200, David Gmbel wrote:
  So I'd suggest listing anyone who can prove he has contributed to Wine in 
  whatever way - making a donation, having contributed code, whatever - , and 
  let the customers decide whom to select for their particular problem.
 
 Yes, I think being inclusive is better.
 
 However, I also think that we need to pick the rules carefully so we don't
 set up a bad precedent when half the world will be using Wine :). So here
 is what I propose:
   1. The list should be capped to n entries (n=50, 100?)
   2. It should be kept up to date, and refreshed at least yearly
   3. Any list has an order by definition, this one should be
  ranked by how much each company benefits the project.
 
 Notes:
   - Rule (1) doesn't mean much now, but it may in the future
 if we get flooded with requests for listing
   - Rule (2) seems everyone agrees with. I suggest a token
 monetary fee that should go towards hosting the WineHQ site.

I would advise strongly against setting up an implied contract for
advertising, by accepting money.  I strongly suggest a 'these people
claim they can help with Wine' list, unsorted (except by locality or
name), and certainly without a 'vote' system.

Folks who are incompetent will soon show this to their clients in their
own time, why should Wine mailing list be making a statements about
companies to which most will not have had contact as a customer.

Samba has a large support directory, and as has been commented it is
probably also easier to support.  I suggest dealing with the 'thundering
hoards' question if you really get them.

Andrew Bartlett

-- 
Andrew Bartletthttp://samba.org/~abartlet/
Authentication Developer, Samba Team   http://samba.org
Student Network Administrator, Hawker College  http://hawkerc.net


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Re: Commercial support

2005-05-03 Thread Andreas Mohr
Hi,

On Tue, May 03, 2005 at 03:38:51PM +0300, Shachar Shemesh wrote:
 I guess the reason both Andreas and myself think it is a good idea to 
 rank them has to do with the maturity of wine vs. Samba. While it is 
 true that both Andreas and myself believe that our companies should be 
 ranked high (and, at least for me, I also think that the company Andreas 
 work for should be rated high, and even higher), it is also because we 
 believe that this measurement is actually relevant to the service we sell.
Indeed, the projects are quite different at the moment, thus I think
that Wine support will inevitably require development knowledge for now.
This will probably change, but most likely not within 2 or even 3 years.

But while I certainly rate my company rather high, this is a personal
rating only and doesn't have anything to do with Wine, since we're not
in the Wine support business AT ALL ;-)
(not even much in the Wine development business - that's just some side
effects)

Andreas Mohr



Re: Commercial support

2005-05-03 Thread Brian Vincent
On 5/3/05, Shachar Shemesh [EMAIL PROTECTED] wrote:
 I can suggest a simple rule to go by, as to whether to include a company
 or not. In order to be included, a company has to show that it has
 contributed (via it's employees or directly) a non-trivial patch to
 wine. We can even limit it to in the past year. At the moment, I

At some point over the next few weeks I'll throw something together
(feel free to beat me to it.)

I don't think we need any criteria about contribuing to Wine or a
platinum level.  If you're crazy enough^H^H^H^H^H able to do
commercial support then we should advertise it.  There's plenty of
companies who can do support without the knowledge to contribute.  In
fact, you could think of them offering support as their way of
contributing.  Support companies can also 'escalate' to someone else
if coding is involved.

Also, I'll bet we won't have to worry about the list being too big any
time in the near future.
Let's not worry about that now.  A lot of names would be good.  

-Brian




Re: Commercial support

2005-05-03 Thread David Gümbel
On Dienstag 03 Mai 2005 15:31, Andrew Bartlett wrote:
 Folks who are incompetent will soon show this to their clients in their
 own time, why should Wine mailing list be making a statements about
 companies to which most will not have had contact as a customer.

ACK.

 Samba has a large support directory, and as has been commented it is
 probably also easier to support.  I suggest dealing with the 'thundering
 hoards' question if you really get them.

Before we start debating details that are maybe not even issues, why don't 
we run a Call for Listings here: Any company that would like to be listed 
should say so aloud here on wine-devel during, say, a week's time. Then 
we'll see if we are actually having trouble enforcing some list order or 
I'm still interested-mechanism. As things stand, the folks that have 
spoken up and demanded to be listed know each other personally, and at 
least while we're just talking about Condeweavers, LinGNU, Dimitrie and 
ITOMIG, I don't have a problem at all to be listed last (in fact I think 
that would be appropriate).


Cheers,



David


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Re: Commercial support

2005-05-03 Thread David Gümbel
On Dienstag 03 Mai 2005 16:43, Brian Vincent wrote:
 On 5/3/05, Shachar Shemesh [EMAIL PROTECTED] wrote:
  I can suggest a simple rule to go by, as to whether to include a
  company or not. In order to be included, a company has to show that it
  has contributed (via it's employees or directly) a non-trivial patch to
  wine. We can even limit it to in the past year. At the moment, I

 At some point over the next few weeks I'll throw something together
 (feel free to beat me to it.)

Good!

 I don't think we need any criteria about contribuing to Wine or a
 platinum level.  If you're crazy enough^H^H^H^H^H able to do
 commercial support then we should advertise it.  There's plenty of
 companies who can do support without the knowledge to contribute.  In
 fact, you could think of them offering support as their way of
 contributing.  Support companies can also 'escalate' to someone else
 if coding is involved.

Exactly.

 Also, I'll bet we won't have to worry about the list being too big any
 time in the near future.
 Let's not worry about that now.  A lot of names would be good.

I absolutely agree.


Cheers,



David


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Re: Commercial support

2005-05-03 Thread Jeremy White
Oh, fine, start a flame war while I'm off
travelling around Germany.  grin
In my not very humble opinion, I think that any
commercial support section of the WineHQ web
site should be open to anyone that requests to
be listed there, and that it should be in alphabetical
order.  However, I think the list should be fairly
simple with a link to full details.
I do think that some reasonable pruning is
fair; someone that is obviously trolling without
any Wine credentials at all, or someone that falls
off the map, for example, should get pruned.  But it
should be awfully hard to get kicked out, imo.
Now you can take my $0.02 and add EUR $1.48, and you
have a cup of coffee (and you really will, because
you don't have to factor in tax, and that's so nice) :-/
Cheers,
Jeremy


Re: Commercial support

2005-05-03 Thread wino
On Tue, 03 May 2005 22:22:34 +0200, Jeremy White [EMAIL PROTECTED]  
wrote:

Now you can take my $0.02 and add EUR $1.48, and you
have a cup of coffee (and you really will, because
you don't have to factor in tax, and that's so nice) :-/

LOL !
bEUR $1.48 /b eh? I have long suspected the existance of eurodolloars  
, now the cats out of the bag.

We'ed probably be as well adopting the US constitution while we're about  
it. It makes more sense that the wooly non-constitution they are trying to  
ram down our throats at the moment.

Still I am sure we can rely on the French to reject it . Votez NON !!