Re: [WISPA] BulletM antennas

2009-12-23 Thread Mike Hammett
The NanoBridge looks much more useful  2x2 MIMO, 22 dBi gain, 8* beam 
width, 12" diameter.  I told them I'd pay up to $150 for something like 
this, and they MSRP it for $80.  Shipping in January.  Now they just need to 
announce the combo PoE injector, wifi AP, and switch that they said they 
would.

The Bullets are only 1x1 MIMO (so not really MIMO at all) and will work with 
anything.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



--
From: "Robert West" 
Sent: Thursday, December 24, 2009 12:11 AM
To: "'WISPA General List'" 
Subject: Re: [WISPA] BulletM antennas

> Yeah, they're just 1X MIMI, only one connector.  I use them with Pac
> Wireless grids and stick Omni's.
>
> Did you see the new UBNT grids?  The same thing, really.  A bullet with a
> feed horn stuffed through the hole of a grid.  Looks nifty, if I can 
> really
> bring myself to acknowledge that I said nifty.  The price of the whole
> thing, grid and radio, is less than just one bullet.
>
> Bob-
>
>
>
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of RickG
> Sent: Thursday, December 24, 2009 12:58 AM
> To: WISPA General List
> Subject: [WISPA] BulletM antennas
>
> Can you use "regular" antennas with BulletM radios?
> -RickG
>
>
> 
> 
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Re: [WISPA] BulletM antennas

2009-12-23 Thread Robert West
What's a MIMI?  I hate this keyboard

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Robert West
Sent: Thursday, December 24, 2009 1:12 AM
To: 'WISPA General List'
Subject: Re: [WISPA] BulletM antennas

Yeah, they're just 1X MIMI, only one connector.  I use them with Pac
Wireless grids and stick Omni's.

Did you see the new UBNT grids?  The same thing, really.  A bullet with a
feed horn stuffed through the hole of a grid.  Looks nifty, if I can really
bring myself to acknowledge that I said nifty.  The price of the whole
thing, grid and radio, is less than just one bullet.

Bob-





-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of RickG
Sent: Thursday, December 24, 2009 12:58 AM
To: WISPA General List
Subject: [WISPA] BulletM antennas

Can you use "regular" antennas with BulletM radios?
-RickG




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Re: [WISPA] BulletM antennas

2009-12-23 Thread Robert West
Yeah, they're just 1X MIMI, only one connector.  I use them with Pac
Wireless grids and stick Omni's.

Did you see the new UBNT grids?  The same thing, really.  A bullet with a
feed horn stuffed through the hole of a grid.  Looks nifty, if I can really
bring myself to acknowledge that I said nifty.  The price of the whole
thing, grid and radio, is less than just one bullet.

Bob-





-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of RickG
Sent: Thursday, December 24, 2009 12:58 AM
To: WISPA General List
Subject: [WISPA] BulletM antennas

Can you use "regular" antennas with BulletM radios?
-RickG




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[WISPA] BulletM antennas

2009-12-23 Thread RickG
Can you use "regular" antennas with BulletM radios?
-RickG



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Re: [WISPA] Tower Lease Agreement

2009-12-23 Thread RickG
Make friends with tower owners, treat them right, and they'll take care of
you :)
-RickG

On Wed, Dec 23, 2009 at 8:50 PM, Blake Bowers  wrote:

> Just for general information and consideration, from the renter
> standpoint, this is nice - exclusive, and no annual bump in the
> rent.
>
> >From the landlord perspective, I would never agree to no bump and
> an exclusive - unless of course the rate was such that I could not
> say no.
>
>
> Don't take your organs to heaven,
> heaven knows we need them down here!
> Be an organ donor, sign your donor card today.
>
> - Original Message -
> From: "RickG" 
> To: "WISPA General List" 
> Sent: Wednesday, December 23, 2009 5:33 PM
> Subject: Re: [WISPA] Tower Lease Agreement
>
>
> > You're welcome to use the attached but it comes with no guarantees.
> -RickG
> >
> > On Wed, Dec 23, 2009 at 4:13 PM, Scott Vander Dussen
> > wrote:
> >
> >> Looking for a boiler-plate tower lease agreement - anyone willing to
> >> share?
> >>  Thanks in advance.
> >>
> >> `S
> >>
> >>
> >>
> >>
> 
> >> WISPA Wants You! Join today!
> >> http://signup.wispa.org/
> >>
> >>
> 
> >>
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> >>
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Re: [WISPA] 5.8 dishes

2009-12-23 Thread Jayson Baker
TWELVE FOOT for a 7 mile link?  What's your signal like on the other end,
-0?  Holy cow!

On Wed, Dec 23, 2009 at 7:17 PM, Philip Dorr
wrote:

> We are also using a 12 foot Andrew dish with 6GHz feed horn for a
> 5.8GHz 7 mile link (the other side is a Pac Wireless 3 foot dish)
>
> On Wed, Dec 23, 2009 at 7:09 PM, Jayson Baker 
> wrote:
> > Us too.  We have used a lot of the 2' and 3' PacWireless dishes.  Work
> fine.
> > Used a couple 4' RadioWaves dishes and those worked fine too.  Although
> the
> > feedhorn mount is kinda flimsy and was bent on arrival.
> >
> > On Wed, Dec 23, 2009 at 6:06 PM, Josh Luthman
> > wrote:
> >
> >> I've been happy with both pairs of 2 foot Pac dishes.
> >>
> >> On 12/23/09, Philip Dorr  wrote:
> >> > We use Pac Wireless 3 foot dishes with ray dome on most of our PTP
> links
> >> >
> >> > On Wed, Dec 23, 2009 at 6:31 PM, Michael Baird 
> wrote:
> >> >> I'm looking for opinions on 5.8 dishes, if you've got any extra you
> are
> >> >> looking to dump message me, I've got a 28db dish and some 26db/30 db
> >> >> grids, neither of the grids work as well as 2 foot dish. Would like
> 32
> >> >> db on up, I just need one to compare to my existing dishes.
> >> >>
> >> >> Regards
> >> >> Michael Baird
> >> >>
> >> >>
> >> >>
> >>
> 
> >> >> WISPA Wants You! Join today!
> >> >> http://signup.wispa.org/
> >> >>
> >>
> 
> >> >>
> >> >> WISPA Wireless List: wireless@wispa.org
> >> >>
> >> >> Subscribe/Unsubscribe:
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> >> >>
> >> >> Archives: http://lists.wispa.org/pipermail/wireless/
> >> >>
> >> >
> >> >
> >> >
> >>
> 
> >> > WISPA Wants You! Join today!
> >> > http://signup.wispa.org/
> >> >
> >>
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> >> >
> >> > Archives: http://lists.wispa.org/pipermail/wireless/
> >> >
> >>
> >>
> >> --
> >> Josh Luthman
> >> Office: 937-552-2340
> >> Direct: 937-552-2343
> >> 1100 Wayne St
> >> Suite 1337
> >> Troy, OH 45373
> >>
> >> "The secret to creativity is knowing how to hide your sources."
> >> --- Albert Einstein
> >>
> >>
> >>
> >>
> 
> >> WISPA Wants You! Join today!
> >> http://signup.wispa.org/
> >>
> >>
> 
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> >> Archives: http://lists.wispa.org/pipermail/wireless/
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> >
> >
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Re: [WISPA] Wireless backhauls for Cell Carriers

2009-12-23 Thread Gino Villarini
That's the trick, fiber+MW

Gino A. Villarini
g...@aeronetpr.com
Aeronet Wireless Broadband Corp.
787.273.4143

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Matt Liotta
Sent: Wednesday, December 23, 2009 10:25 PM
To: WISPA General List
Subject: Re: [WISPA] Wireless backhauls for Cell Carriers

That doesn't seem inline with any of the RFPs. Generally speaking, the  
carriers that want TDM only want it for voice and generally don't  
require more than 5 T1s for voice. Almost all of the carriers now seek  
Ethernet for for data. Almost always, the request is between 10Mbps  
and 100Mbps per tower.

Not to say that it is easy. CDMA-based carriers for example have  
stringent clocking requirements for their TDM that doesn't appear  
solvable with TDD radios. Further, the carriers that want Ethernet  
want straight layer2 between their tower and MSO. This generally means  
that the aggregate amount of backhaul exceeds radio capability the  
further away from the MSO you get. Unless you have a fiber partner or  
have fiber yourself then forget it.

-Matt

On Dec 23, 2009, at 6:06 PM, 3-dB Networks wrote:

> Don,
>
> Unless your backhaul can support TDM natively and can deliver over  
> 500Mbps
> just to them (which from what I understand the carriers are really  
> believing
> they will need), I don't think the average carrier would be  
> interested in
> collocating if that is what you were thinking of.
>
> The more immediate concern to WISP's should be carriers like
> Clearwire/Sprint gobbling up licensed spectrum for their backhauls  
> in my
> opinion.  It's a very real concern in markets where Clearwire has
> deployed... and is only going to become more of a concern going  
> forward.
> 60GHz and 80GHz are going to get a big boost though.
>
> Daniel White
> 3-dB Networks
> http://www.3dbnetworks.com
> dan...@3-db.net
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]  
> On
> Behalf Of Robert West
> Sent: Wednesday, December 23, 2009 3:57 PM
> To: 'WISPA General List'
> Subject: Re: [WISPA] Wireless backhauls for Cell Carriers
>
> Some of us have discussed doing that but it takes more than just a  
> few of
> us.  If enough were on board it would be a win/win for those involved.
>
> Bob-
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]  
> On
> Behalf Of Don Renner
> Sent: Wednesday, December 23, 2009 5:37 PM
> To: 'WISPA General List'
> Subject: [WISPA] Wireless backhauls for Cell Carriers
>
> A coordinated effort by WISPA to provide some of the necessary  
> backhauls,
> seems like a good idea.
>
>
>
>
http://www.rcrwireless.com/apps/pbcs.dll/article?AID=/20091223/INFRASTRU
CTUR
> E/912219995/
>
>
>
> Don Renner
>
> NetsurfUSA, Inc.
>
> 8550 W. Main St.
>
> French Lick, IN 47432
>
> 812-936-4514 Office
>
> 812-936-2006 Fax
>
> 812-521-1876 Cell
>
> dren...@netsurfusa.net <mailto:dren...@helixtec.net>
>
>
>
>
>
>


> 
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>
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Re: [WISPA] Wireless backhauls for Cell Carriers

2009-12-23 Thread Matt Liotta
That doesn't seem inline with any of the RFPs. Generally speaking, the  
carriers that want TDM only want it for voice and generally don't  
require more than 5 T1s for voice. Almost all of the carriers now seek  
Ethernet for for data. Almost always, the request is between 10Mbps  
and 100Mbps per tower.

Not to say that it is easy. CDMA-based carriers for example have  
stringent clocking requirements for their TDM that doesn't appear  
solvable with TDD radios. Further, the carriers that want Ethernet  
want straight layer2 between their tower and MSO. This generally means  
that the aggregate amount of backhaul exceeds radio capability the  
further away from the MSO you get. Unless you have a fiber partner or  
have fiber yourself then forget it.

-Matt

On Dec 23, 2009, at 6:06 PM, 3-dB Networks wrote:

> Don,
>
> Unless your backhaul can support TDM natively and can deliver over  
> 500Mbps
> just to them (which from what I understand the carriers are really  
> believing
> they will need), I don't think the average carrier would be  
> interested in
> collocating if that is what you were thinking of.
>
> The more immediate concern to WISP's should be carriers like
> Clearwire/Sprint gobbling up licensed spectrum for their backhauls  
> in my
> opinion.  It's a very real concern in markets where Clearwire has
> deployed... and is only going to become more of a concern going  
> forward.
> 60GHz and 80GHz are going to get a big boost though.
>
> Daniel White
> 3-dB Networks
> http://www.3dbnetworks.com
> dan...@3-db.net
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]  
> On
> Behalf Of Robert West
> Sent: Wednesday, December 23, 2009 3:57 PM
> To: 'WISPA General List'
> Subject: Re: [WISPA] Wireless backhauls for Cell Carriers
>
> Some of us have discussed doing that but it takes more than just a  
> few of
> us.  If enough were on board it would be a win/win for those involved.
>
> Bob-
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]  
> On
> Behalf Of Don Renner
> Sent: Wednesday, December 23, 2009 5:37 PM
> To: 'WISPA General List'
> Subject: [WISPA] Wireless backhauls for Cell Carriers
>
> A coordinated effort by WISPA to provide some of the necessary  
> backhauls,
> seems like a good idea.
>
>
>
> http://www.rcrwireless.com/apps/pbcs.dll/article?AID=/20091223/INFRASTRUCTUR
> E/912219995/
>
>
>
> Don Renner
>
> NetsurfUSA, Inc.
>
> 8550 W. Main St.
>
> French Lick, IN 47432
>
> 812-936-4514 Office
>
> 812-936-2006 Fax
>
> 812-521-1876 Cell
>
> dren...@netsurfusa.net <mailto:dren...@helixtec.net>
>
>
>
>
>
> 
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
> 
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Re: [WISPA] 5.8 dishes

2009-12-23 Thread Philip Dorr
We are also using a 12 foot Andrew dish with 6GHz feed horn for a
5.8GHz 7 mile link (the other side is a Pac Wireless 3 foot dish)

On Wed, Dec 23, 2009 at 7:09 PM, Jayson Baker  wrote:
> Us too.  We have used a lot of the 2' and 3' PacWireless dishes.  Work fine.
> Used a couple 4' RadioWaves dishes and those worked fine too.  Although the
> feedhorn mount is kinda flimsy and was bent on arrival.
>
> On Wed, Dec 23, 2009 at 6:06 PM, Josh Luthman
> wrote:
>
>> I've been happy with both pairs of 2 foot Pac dishes.
>>
>> On 12/23/09, Philip Dorr  wrote:
>> > We use Pac Wireless 3 foot dishes with ray dome on most of our PTP links
>> >
>> > On Wed, Dec 23, 2009 at 6:31 PM, Michael Baird  wrote:
>> >> I'm looking for opinions on 5.8 dishes, if you've got any extra you are
>> >> looking to dump message me, I've got a 28db dish and some 26db/30 db
>> >> grids, neither of the grids work as well as 2 foot dish. Would like 32
>> >> db on up, I just need one to compare to my existing dishes.
>> >>
>> >> Regards
>> >> Michael Baird
>> >>
>> >>
>> >>
>> 
>> >> WISPA Wants You! Join today!
>> >> http://signup.wispa.org/
>> >>
>> 
>> >>
>> >> WISPA Wireless List: wireless@wispa.org
>> >>
>> >> Subscribe/Unsubscribe:
>> >> http://lists.wispa.org/mailman/listinfo/wireless
>> >>
>> >> Archives: http://lists.wispa.org/pipermail/wireless/
>> >>
>> >
>> >
>> >
>> 
>> > WISPA Wants You! Join today!
>> > http://signup.wispa.org/
>> >
>> 
>> >
>> > WISPA Wireless List: wireless@wispa.org
>> >
>> > Subscribe/Unsubscribe:
>> > http://lists.wispa.org/mailman/listinfo/wireless
>> >
>> > Archives: http://lists.wispa.org/pipermail/wireless/
>> >
>>
>>
>> --
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> "The secret to creativity is knowing how to hide your sources."
>> --- Albert Einstein
>>
>>
>>
>> 
>> WISPA Wants You! Join today!
>> http://signup.wispa.org/
>>
>> 
>>
>> WISPA Wireless List: wireless@wispa.org
>>
>> Subscribe/Unsubscribe:
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>>
>> Archives: http://lists.wispa.org/pipermail/wireless/
>>
>
>
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Re: [WISPA] Tower Lease Agreement

2009-12-23 Thread Blake Bowers
Just for general information and consideration, from the renter
standpoint, this is nice - exclusive, and no annual bump in the
rent.

>From the landlord perspective, I would never agree to no bump and
an exclusive - unless of course the rate was such that I could not
say no.


Don't take your organs to heaven,
heaven knows we need them down here!
Be an organ donor, sign your donor card today.

- Original Message - 
From: "RickG" 
To: "WISPA General List" 
Sent: Wednesday, December 23, 2009 5:33 PM
Subject: Re: [WISPA] Tower Lease Agreement


> You're welcome to use the attached but it comes with no guarantees. -RickG
>
> On Wed, Dec 23, 2009 at 4:13 PM, Scott Vander Dussen 
> wrote:
>
>> Looking for a boiler-plate tower lease agreement - anyone willing to 
>> share?
>>  Thanks in advance.
>>
>> `S
>>
>>
>>
>> 
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Re: [WISPA] 5.8 dishes

2009-12-23 Thread Jayson Baker
Us too.  We have used a lot of the 2' and 3' PacWireless dishes.  Work fine.
Used a couple 4' RadioWaves dishes and those worked fine too.  Although the
feedhorn mount is kinda flimsy and was bent on arrival.

On Wed, Dec 23, 2009 at 6:06 PM, Josh Luthman
wrote:

> I've been happy with both pairs of 2 foot Pac dishes.
>
> On 12/23/09, Philip Dorr  wrote:
> > We use Pac Wireless 3 foot dishes with ray dome on most of our PTP links
> >
> > On Wed, Dec 23, 2009 at 6:31 PM, Michael Baird  wrote:
> >> I'm looking for opinions on 5.8 dishes, if you've got any extra you are
> >> looking to dump message me, I've got a 28db dish and some 26db/30 db
> >> grids, neither of the grids work as well as 2 foot dish. Would like 32
> >> db on up, I just need one to compare to my existing dishes.
> >>
> >> Regards
> >> Michael Baird
> >>
> >>
> >>
> 
> >> WISPA Wants You! Join today!
> >> http://signup.wispa.org/
> >>
> 
> >>
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> >>
> >> Subscribe/Unsubscribe:
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> >
> >
> >
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>
>
> --
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> "The secret to creativity is knowing how to hide your sources."
> --- Albert Einstein
>
>
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Re: [WISPA] 5.8 dishes

2009-12-23 Thread Josh Luthman
I've been happy with both pairs of 2 foot Pac dishes.

On 12/23/09, Philip Dorr  wrote:
> We use Pac Wireless 3 foot dishes with ray dome on most of our PTP links
>
> On Wed, Dec 23, 2009 at 6:31 PM, Michael Baird  wrote:
>> I'm looking for opinions on 5.8 dishes, if you've got any extra you are
>> looking to dump message me, I've got a 28db dish and some 26db/30 db
>> grids, neither of the grids work as well as 2 foot dish. Would like 32
>> db on up, I just need one to compare to my existing dishes.
>>
>> Regards
>> Michael Baird
>>
>>
>> 
>> WISPA Wants You! Join today!
>> http://signup.wispa.org/
>> 
>>
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-- 
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

"The secret to creativity is knowing how to hide your sources."
--- Albert Einstein



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Re: [WISPA] 5.8 dishes

2009-12-23 Thread Philip Dorr
We use Pac Wireless 3 foot dishes with ray dome on most of our PTP links

On Wed, Dec 23, 2009 at 6:31 PM, Michael Baird  wrote:
> I'm looking for opinions on 5.8 dishes, if you've got any extra you are
> looking to dump message me, I've got a 28db dish and some 26db/30 db
> grids, neither of the grids work as well as 2 foot dish. Would like 32
> db on up, I just need one to compare to my existing dishes.
>
> Regards
> Michael Baird
>
>
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
> 
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[WISPA] 5.8 dishes

2009-12-23 Thread Michael Baird
I'm looking for opinions on 5.8 dishes, if you've got any extra you are 
looking to dump message me, I've got a 28db dish and some 26db/30 db 
grids, neither of the grids work as well as 2 foot dish. Would like 32 
db on up, I just need one to compare to my existing dishes.

Regards
Michael Baird



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Re: [WISPA] Crazy Tech Support

2009-12-23 Thread Leon D. Zetekoff
On Wed, 2009-12-23 at 15:47 -0700, Matt Larsen - Lists wrote:

> Mission accomplished.   Customer is back on line.   
> 
> I have a hard time understanding how this would be a "pecuniary 
> interest" situation, as neither operator was receiving money for the 
> call and this is not a common occurrence.   It might be in a gray area, 
> however I also had another gray area to deal with - the 110 miles of 
> blizzard condition driving that would have been necessary to make 30 
> seconds worth of changes to his CPE radio.Certainly can't be a whole 
> lot at stake for five minutes of airtime.

hi matt...yeah it's gray as far as I am concerned too. I have always
taken a loose interpretation of the rules especially when I was trustee
of our FM repeaters. I'd hate to have to drive that far too :-)

Glad u got it all sorted out.

Take care leon
<>


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Re: [WISPA] Wireless backhauls for Cell Carriers

2009-12-23 Thread 3-dB Networks
Don,

Unless your backhaul can support TDM natively and can deliver over 500Mbps
just to them (which from what I understand the carriers are really believing
they will need), I don't think the average carrier would be interested in
collocating if that is what you were thinking of.

The more immediate concern to WISP's should be carriers like
Clearwire/Sprint gobbling up licensed spectrum for their backhauls in my
opinion.  It's a very real concern in markets where Clearwire has
deployed... and is only going to become more of a concern going forward.
60GHz and 80GHz are going to get a big boost though.

Daniel White
3-dB Networks
http://www.3dbnetworks.com
dan...@3-db.net

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Robert West
Sent: Wednesday, December 23, 2009 3:57 PM
To: 'WISPA General List'
Subject: Re: [WISPA] Wireless backhauls for Cell Carriers

Some of us have discussed doing that but it takes more than just a few of
us.  If enough were on board it would be a win/win for those involved.

Bob-


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Don Renner
Sent: Wednesday, December 23, 2009 5:37 PM
To: 'WISPA General List'
Subject: [WISPA] Wireless backhauls for Cell Carriers

A coordinated effort by WISPA to provide some of the necessary backhauls,
seems like a good idea.

 

http://www.rcrwireless.com/apps/pbcs.dll/article?AID=/20091223/INFRASTRUCTUR
E/912219995/

 

Don Renner

NetsurfUSA, Inc.

8550 W. Main St.

French Lick, IN 47432

812-936-4514 Office

812-936-2006 Fax

812-521-1876 Cell

dren...@netsurfusa.net <mailto:dren...@helixtec.net> 

 





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Re: [WISPA] Wireless backhauls for Cell Carriers

2009-12-23 Thread Robert West
Some of us have discussed doing that but it takes more than just a few of
us.  If enough were on board it would be a win/win for those involved.

Bob-


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Don Renner
Sent: Wednesday, December 23, 2009 5:37 PM
To: 'WISPA General List'
Subject: [WISPA] Wireless backhauls for Cell Carriers

A coordinated effort by WISPA to provide some of the necessary backhauls,
seems like a good idea.

 

http://www.rcrwireless.com/apps/pbcs.dll/article?AID=/20091223/INFRASTRUCTUR
E/912219995/

 

Don Renner

NetsurfUSA, Inc.

8550 W. Main St.

French Lick, IN 47432

812-936-4514 Office

812-936-2006 Fax

812-521-1876 Cell

dren...@netsurfusa.net <mailto:dren...@helixtec.net> 

 





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Re: [WISPA] Crazy Tech Support

2009-12-23 Thread Blake Bowers
Hey now, not everyone with their own nuclear bunker needs
a hat like that.


Just some of us.


Don't take your organs to heaven,
heaven knows we need them down here!
Be an organ donor, sign your donor card today.

- Original Message - 
From: "Ryan Spott" 
To: "WISPA General List" 
Sent: Wednesday, December 23, 2009 3:39 PM
Subject: Re: [WISPA] Crazy Tech Support


You'll need this: 

ryan

On Wed, Dec 23, 2009 at 1:36 PM, Matt Larsen - Lists 
wrote:

> Just when I thought I'd seen everything
>
> We have a customer who lives in a converted missile silo that has been
> using our services for a few months. He's an engineer and has been a
> real pain in the butt at times when he thinks there is a problem with
> his connection. He has no cable, no satellite and no landline or cell
> phone service, so he pretty much lives on his $39.95/month Internet
> connection and MagicJack VOIP phone - while constantly downloading video
> streams. Unfortunately, I had worked with him on another project and has
> my cell phone number so he continually calls me at all times if his
> connection speed drops below what he thinks it should be at. Before, he
> was calling our after-hours tech support line continuously until I told
> him that he would be charged for the calls if he kept doing it. We did
> identify a backhaul problem at one point, but the rest of the issues
> have been localized interference at his location, as no other customers
> seem to be affected by it.
>
> Anyway - he calls yesterday on his VOIP phone to tell me that he has
> Internet problems. I login to the AP and see that his quality is
> terrible (although everyone else on the AP is fine) so I try to tell him
> that I'll change the channel. I change the channel and things clean up,
> then I logged into his radio to make sure the settings were okay, then
> rebooted it. The radio did not come back. So I sent a message to my staff:
>
> "I believe a power cycle will get him back on , but I can’t call him
> because he uses that Magic Jack phone. Anyway, in the event that he
> reactivates a cold war missile silo signaling system and gets in touch
> with tech support, a power cycle should get him back online."
>
> This afternoon, I get a call from a local number, and it is an old man
> who is saying something about Matt Larsen calling on the radio having
> problems with his Internet. After about five minutes of slow, patient
> questions, I finally determine that he is a Ham Radio operator and has
> been getting calls from a guy in Kimball wanting to know what is wrong
> with the Internet down there. So, in effect, mr. missile silo
> reactivated a cold war signaling system (Ham Radio) and I got the
> message back to him that he needs to power cycle. Unfortunately, a power
> cycle didn't fix the problem, so now I am going across town to the radio
> operator's house to see if I can provide reconfigure his CPE over ham
> radio.
>
> This should be interesting.
>
> Matt Larsen
> vistabeam.com
>
>
>
>
>
>
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
>
> 
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Re: [WISPA] Crazy Tech Support

2009-12-23 Thread Matt Larsen - Lists
Mission accomplished.   Customer is back on line.   

I have a hard time understanding how this would be a "pecuniary 
interest" situation, as neither operator was receiving money for the 
call and this is not a common occurrence.   It might be in a gray area, 
however I also had another gray area to deal with - the 110 miles of 
blizzard condition driving that would have been necessary to make 30 
seconds worth of changes to his CPE radio.Certainly can't be a whole 
lot at stake for five minutes of airtime.

Matt Larsen
vistabeam.com




Leon D. Zetekoff wrote:
> On Wed, 2009-12-23 at 14:36 -0700, Matt Larsen - Lists wrote:
>
>   
>> Just when I thought I'd seen everything
>>
>> We have a customer who lives in a converted missile silo that has been 
>> using our services for a few months. He's an engineer and has been a 
>> real pain in the butt at times when he thinks there is a problem with 
>> his connection. He has no cable, no satellite and no landline or cell 
>> phone service, so he pretty much lives on his $39.95/month Internet 
>> connection and MagicJack VOIP phone 
>> 
>
> 
>
>   
>>  I finally determine that he is a Ham Radio operator and has 
>> been getting calls from a guy in Kimball wanting to know what is wrong 
>> with the Internet down there. So, in effect, mr. missile silo 
>> reactivated a cold war signaling system (Ham Radio) and I got the 
>> message back to him that he needs to power cycle. Unfortunately, a power 
>> cycle didn't fix the problem, so now I am going across town to the radio 
>> operator's house to see if I can provide reconfigure his CPE over ham 
>> radio.
>>
>> This should be interesting.
>> 
>
>
> hi matt... i don't think you can legally do that over ham radio as that
> is pecuniary interest and the ham could get in trouble for it and you
> are a business.
>
> Leon WA4ZLW
>
>
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
> 
>  
> WISPA Wireless List: wireless@wispa.org
>
> Subscribe/Unsubscribe:
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>   




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[WISPA] Wireless backhauls for Cell Carriers

2009-12-23 Thread Don Renner
A coordinated effort by WISPA to provide some of the necessary backhauls,
seems like a good idea.

 

http://www.rcrwireless.com/apps/pbcs.dll/article?AID=/20091223/INFRASTRUCTUR
E/912219995/

 

Don Renner

NetsurfUSA, Inc.

8550 W. Main St.

French Lick, IN 47432

812-936-4514 Office

812-936-2006 Fax

812-521-1876 Cell

dren...@netsurfusa.net <mailto:dren...@helixtec.net> 

 




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Re: [WISPA] Crazy Tech Support

2009-12-23 Thread Robert West
Add to Terms of Service Agreement:

In case of nuclear holocaust, provider shall be provided access to said
bunker and all protections therein for the remainder of the holocaust and
for any additional term deemed reasonable by the provider. 

Bob-


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Jeff Broadwick
Sent: Wednesday, December 23, 2009 5:02 PM
To: 'WISPA General List'
Subject: Re: [WISPA] Crazy Tech Support

Note to self:  Don't do business with customers who live in bunkers!!!  :-) 


Regards,

Jeff


Jeff Broadwick
ImageStream
800-813-5123 x106 (US/Can)
+1 574-935-8484 x106  (Int'l)

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Matt Larsen - Lists
Sent: Wednesday, December 23, 2009 4:37 PM
To: WISPA General List
Subject: [WISPA] Crazy Tech Support

Just when I thought I'd seen everything

We have a customer who lives in a converted missile silo that has been using
our services for a few months. He's an engineer and has been a real pain in
the butt at times when he thinks there is a problem with his connection. He
has no cable, no satellite and no landline or cell phone service, so he
pretty much lives on his $39.95/month Internet connection and MagicJack VOIP
phone - while constantly downloading video streams. Unfortunately, I had
worked with him on another project and has my cell phone number so he
continually calls me at all times if his connection speed drops below what
he thinks it should be at. Before, he was calling our after-hours tech
support line continuously until I told him that he would be charged for the
calls if he kept doing it. We did identify a backhaul problem at one point,
but the rest of the issues have been localized interference at his location,
as no other customers seem to be affected by it.

Anyway - he calls yesterday on his VOIP phone to tell me that he has
Internet problems. I login to the AP and see that his quality is terrible
(although everyone else on the AP is fine) so I try to tell him that I'll
change the channel. I change the channel and things clean up, then I logged
into his radio to make sure the settings were okay, then rebooted it. The
radio did not come back. So I sent a message to my staff:

"I believe a power cycle will get him back on , but I can't call him because
he uses that Magic Jack phone. Anyway, in the event that he reactivates a
cold war missile silo signaling system and gets in touch with tech support,
a power cycle should get him back online."

This afternoon, I get a call from a local number, and it is an old man who
is saying something about Matt Larsen calling on the radio having problems
with his Internet. After about five minutes of slow, patient questions, I
finally determine that he is a Ham Radio operator and has been getting calls
from a guy in Kimball wanting to know what is wrong with the Internet down
there. So, in effect, mr. missile silo reactivated a cold war signaling
system (Ham Radio) and I got the message back to him that he needs to power
cycle. Unfortunately, a power cycle didn't fix the problem, so now I am
going across town to the radio operator's house to see if I can provide
reconfigure his CPE over ham radio.

This should be interesting.

Matt Larsen
vistabeam.com







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Re: [WISPA] Crazy Tech Support

2009-12-23 Thread Jeff Broadwick
Note to self:  Don't do business with customers who live in bunkers!!!  :-) 


Regards,

Jeff


Jeff Broadwick
ImageStream
800-813-5123 x106 (US/Can)
+1 574-935-8484 x106  (Int'l)

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Matt Larsen - Lists
Sent: Wednesday, December 23, 2009 4:37 PM
To: WISPA General List
Subject: [WISPA] Crazy Tech Support

Just when I thought I'd seen everything

We have a customer who lives in a converted missile silo that has been using
our services for a few months. He's an engineer and has been a real pain in
the butt at times when he thinks there is a problem with his connection. He
has no cable, no satellite and no landline or cell phone service, so he
pretty much lives on his $39.95/month Internet connection and MagicJack VOIP
phone - while constantly downloading video streams. Unfortunately, I had
worked with him on another project and has my cell phone number so he
continually calls me at all times if his connection speed drops below what
he thinks it should be at. Before, he was calling our after-hours tech
support line continuously until I told him that he would be charged for the
calls if he kept doing it. We did identify a backhaul problem at one point,
but the rest of the issues have been localized interference at his location,
as no other customers seem to be affected by it.

Anyway - he calls yesterday on his VOIP phone to tell me that he has
Internet problems. I login to the AP and see that his quality is terrible
(although everyone else on the AP is fine) so I try to tell him that I'll
change the channel. I change the channel and things clean up, then I logged
into his radio to make sure the settings were okay, then rebooted it. The
radio did not come back. So I sent a message to my staff:

"I believe a power cycle will get him back on , but I can't call him because
he uses that Magic Jack phone. Anyway, in the event that he reactivates a
cold war missile silo signaling system and gets in touch with tech support,
a power cycle should get him back online."

This afternoon, I get a call from a local number, and it is an old man who
is saying something about Matt Larsen calling on the radio having problems
with his Internet. After about five minutes of slow, patient questions, I
finally determine that he is a Ham Radio operator and has been getting calls
from a guy in Kimball wanting to know what is wrong with the Internet down
there. So, in effect, mr. missile silo reactivated a cold war signaling
system (Ham Radio) and I got the message back to him that he needs to power
cycle. Unfortunately, a power cycle didn't fix the problem, so now I am
going across town to the radio operator's house to see if I can provide
reconfigure his CPE over ham radio.

This should be interesting.

Matt Larsen
vistabeam.com







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Re: [WISPA] Crazy Tech Support

2009-12-23 Thread Leon D. Zetekoff
On Wed, 2009-12-23 at 14:36 -0700, Matt Larsen - Lists wrote:

> Just when I thought I'd seen everything
> 
> We have a customer who lives in a converted missile silo that has been 
> using our services for a few months. He's an engineer and has been a 
> real pain in the butt at times when he thinks there is a problem with 
> his connection. He has no cable, no satellite and no landline or cell 
> phone service, so he pretty much lives on his $39.95/month Internet 
> connection and MagicJack VOIP phone 



>  I finally determine that he is a Ham Radio operator and has 
> been getting calls from a guy in Kimball wanting to know what is wrong 
> with the Internet down there. So, in effect, mr. missile silo 
> reactivated a cold war signaling system (Ham Radio) and I got the 
> message back to him that he needs to power cycle. Unfortunately, a power 
> cycle didn't fix the problem, so now I am going across town to the radio 
> operator's house to see if I can provide reconfigure his CPE over ham 
> radio.
> 
> This should be interesting.


hi matt... i don't think you can legally do that over ham radio as that
is pecuniary interest and the ham could get in trouble for it and you
are a business.

Leon WA4ZLW



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Re: [WISPA] Crazy Tech Support

2009-12-23 Thread Robert West
These are cheap Chinese knock-offs.  If you want a REAL foil hat, you have
to buy American.  The Chinese ones have been proven to be totally
ineffective.  It doesn't pay to go cheap when it comes to paranoid
delusions.  Trust me.

Bob-



-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Ryan Spott
Sent: Wednesday, December 23, 2009 4:39 PM
To: WISPA General List
Subject: Re: [WISPA] Crazy Tech Support

You'll need this: 

ryan

On Wed, Dec 23, 2009 at 1:36 PM, Matt Larsen - Lists
wrote:

> Just when I thought I'd seen everything
>
> We have a customer who lives in a converted missile silo that has been
> using our services for a few months. He's an engineer and has been a
> real pain in the butt at times when he thinks there is a problem with
> his connection. He has no cable, no satellite and no landline or cell
> phone service, so he pretty much lives on his $39.95/month Internet
> connection and MagicJack VOIP phone - while constantly downloading video
> streams. Unfortunately, I had worked with him on another project and has
> my cell phone number so he continually calls me at all times if his
> connection speed drops below what he thinks it should be at. Before, he
> was calling our after-hours tech support line continuously until I told
> him that he would be charged for the calls if he kept doing it. We did
> identify a backhaul problem at one point, but the rest of the issues
> have been localized interference at his location, as no other customers
> seem to be affected by it.
>
> Anyway - he calls yesterday on his VOIP phone to tell me that he has
> Internet problems. I login to the AP and see that his quality is
> terrible (although everyone else on the AP is fine) so I try to tell him
> that I'll change the channel. I change the channel and things clean up,
> then I logged into his radio to make sure the settings were okay, then
> rebooted it. The radio did not come back. So I sent a message to my staff:
>
> "I believe a power cycle will get him back on , but I can't call him
> because he uses that Magic Jack phone. Anyway, in the event that he
> reactivates a cold war missile silo signaling system and gets in touch
> with tech support, a power cycle should get him back online."
>
> This afternoon, I get a call from a local number, and it is an old man
> who is saying something about Matt Larsen calling on the radio having
> problems with his Internet. After about five minutes of slow, patient
> questions, I finally determine that he is a Ham Radio operator and has
> been getting calls from a guy in Kimball wanting to know what is wrong
> with the Internet down there. So, in effect, mr. missile silo
> reactivated a cold war signaling system (Ham Radio) and I got the
> message back to him that he needs to power cycle. Unfortunately, a power
> cycle didn't fix the problem, so now I am going across town to the radio
> operator's house to see if I can provide reconfigure his CPE over ham
> radio.
>
> This should be interesting.
>
> Matt Larsen
> vistabeam.com
>
>
>
>
>
>
>


> WISPA Wants You! Join today!
> http://signup.wispa.org/
>
>


>
> WISPA Wireless List: wireless@wispa.org
>
> Subscribe/Unsubscribe:
> http://lists.wispa.org/mailman/listinfo/wireless
>
> Archives: http://lists.wispa.org/pipermail/wireless/
>




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Re: [WISPA] Crazy Tech Support

2009-12-23 Thread Ryan Spott
You'll need this: 

ryan

On Wed, Dec 23, 2009 at 1:36 PM, Matt Larsen - Lists wrote:

> Just when I thought I'd seen everything
>
> We have a customer who lives in a converted missile silo that has been
> using our services for a few months. He's an engineer and has been a
> real pain in the butt at times when he thinks there is a problem with
> his connection. He has no cable, no satellite and no landline or cell
> phone service, so he pretty much lives on his $39.95/month Internet
> connection and MagicJack VOIP phone - while constantly downloading video
> streams. Unfortunately, I had worked with him on another project and has
> my cell phone number so he continually calls me at all times if his
> connection speed drops below what he thinks it should be at. Before, he
> was calling our after-hours tech support line continuously until I told
> him that he would be charged for the calls if he kept doing it. We did
> identify a backhaul problem at one point, but the rest of the issues
> have been localized interference at his location, as no other customers
> seem to be affected by it.
>
> Anyway - he calls yesterday on his VOIP phone to tell me that he has
> Internet problems. I login to the AP and see that his quality is
> terrible (although everyone else on the AP is fine) so I try to tell him
> that I'll change the channel. I change the channel and things clean up,
> then I logged into his radio to make sure the settings were okay, then
> rebooted it. The radio did not come back. So I sent a message to my staff:
>
> "I believe a power cycle will get him back on , but I can’t call him
> because he uses that Magic Jack phone. Anyway, in the event that he
> reactivates a cold war missile silo signaling system and gets in touch
> with tech support, a power cycle should get him back online."
>
> This afternoon, I get a call from a local number, and it is an old man
> who is saying something about Matt Larsen calling on the radio having
> problems with his Internet. After about five minutes of slow, patient
> questions, I finally determine that he is a Ham Radio operator and has
> been getting calls from a guy in Kimball wanting to know what is wrong
> with the Internet down there. So, in effect, mr. missile silo
> reactivated a cold war signaling system (Ham Radio) and I got the
> message back to him that he needs to power cycle. Unfortunately, a power
> cycle didn't fix the problem, so now I am going across town to the radio
> operator's house to see if I can provide reconfigure his CPE over ham
> radio.
>
> This should be interesting.
>
> Matt Larsen
> vistabeam.com
>
>
>
>
>
>
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
>
> 
>
> WISPA Wireless List: wireless@wispa.org
>
> Subscribe/Unsubscribe:
> http://lists.wispa.org/mailman/listinfo/wireless
>
> Archives: http://lists.wispa.org/pipermail/wireless/
>



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[WISPA] Crazy Tech Support

2009-12-23 Thread Matt Larsen - Lists
Just when I thought I'd seen everything

We have a customer who lives in a converted missile silo that has been 
using our services for a few months. He's an engineer and has been a 
real pain in the butt at times when he thinks there is a problem with 
his connection. He has no cable, no satellite and no landline or cell 
phone service, so he pretty much lives on his $39.95/month Internet 
connection and MagicJack VOIP phone - while constantly downloading video 
streams. Unfortunately, I had worked with him on another project and has 
my cell phone number so he continually calls me at all times if his 
connection speed drops below what he thinks it should be at. Before, he 
was calling our after-hours tech support line continuously until I told 
him that he would be charged for the calls if he kept doing it. We did 
identify a backhaul problem at one point, but the rest of the issues 
have been localized interference at his location, as no other customers 
seem to be affected by it.

Anyway - he calls yesterday on his VOIP phone to tell me that he has 
Internet problems. I login to the AP and see that his quality is 
terrible (although everyone else on the AP is fine) so I try to tell him 
that I'll change the channel. I change the channel and things clean up, 
then I logged into his radio to make sure the settings were okay, then 
rebooted it. The radio did not come back. So I sent a message to my staff:

"I believe a power cycle will get him back on , but I can’t call him 
because he uses that Magic Jack phone. Anyway, in the event that he 
reactivates a cold war missile silo signaling system and gets in touch 
with tech support, a power cycle should get him back online."

This afternoon, I get a call from a local number, and it is an old man 
who is saying something about Matt Larsen calling on the radio having 
problems with his Internet. After about five minutes of slow, patient 
questions, I finally determine that he is a Ham Radio operator and has 
been getting calls from a guy in Kimball wanting to know what is wrong 
with the Internet down there. So, in effect, mr. missile silo 
reactivated a cold war signaling system (Ham Radio) and I got the 
message back to him that he needs to power cycle. Unfortunately, a power 
cycle didn't fix the problem, so now I am going across town to the radio 
operator's house to see if I can provide reconfigure his CPE over ham 
radio.

This should be interesting.

Matt Larsen
vistabeam.com






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Re: [WISPA] Being Rude to Customers

2009-12-23 Thread Robert West
If you get the mentholated one then you don't taste the anti-freeze much.



-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Curtis Maurand
Sent: Wednesday, December 23, 2009 4:24 PM
To: WISPA General List
Subject: Re: [WISPA] Being Rude to Customers


Yep, I want to breath anti-freeze, too.  yummy!

On 12/23/2009 2:12 AM, RickG wrote:
> I want a e-pipe!
>
> On Tue, Dec 22, 2009 at 4:29 PM, Matt  wrote:
>
>
>>> I have one customer who burns up laptops.  Not from overheating or
>>>
>> whatever,
>>  
>>> but from cigarettes.  She sits in front of the laptop drinking and
>>>
>> smoking
>>  
>>> and passes out with the cigarette landing on the keyboard or against the
>>> screen.  Has killed three in the past 2 years that way.  Sure, we
replace
>>> keyboards and lcd panels but eventually it dies from repeated abuse.  Or
>>> beer being spilled on it.  Works for "awhile" until it gets fuzzy
inside.
>>> Yuck!
>>>
>> Has she heard of the E cigarette?
>>
>> http://www.youtube.com/watch?v=U81x8t2iMhw
>>
>> Very popular christmas gift this year.  Thought of getting a family
>> member one who is smoker.
>>
>> Matt
>>
>>
>>
>>


>> WISPA Wants You! Join today!
>> http://signup.wispa.org/
>>
>>


>>
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>>
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>>
>>  
>
>


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Re: [WISPA] Being Rude to Customers

2009-12-23 Thread Curtis Maurand

Yep, I want to breath anti-freeze, too.  yummy!

On 12/23/2009 2:12 AM, RickG wrote:
> I want a e-pipe!
>
> On Tue, Dec 22, 2009 at 4:29 PM, Matt  wrote:
>
>
>>> I have one customer who burns up laptops.  Not from overheating or
>>>
>> whatever,
>>  
>>> but from cigarettes.  She sits in front of the laptop drinking and
>>>
>> smoking
>>  
>>> and passes out with the cigarette landing on the keyboard or against the
>>> screen.  Has killed three in the past 2 years that way.  Sure, we replace
>>> keyboards and lcd panels but eventually it dies from repeated abuse.  Or
>>> beer being spilled on it.  Works for "awhile" until it gets fuzzy inside.
>>> Yuck!
>>>
>> Has she heard of the E cigarette?
>>
>> http://www.youtube.com/watch?v=U81x8t2iMhw
>>
>> Very popular christmas gift this year.  Thought of getting a family
>> member one who is smoker.
>>
>> Matt
>>
>>
>>
>> 
>> WISPA Wants You! Join today!
>> http://signup.wispa.org/
>>
>> 
>>
>> WISPA Wireless List: wireless@wispa.org
>>
>> Subscribe/Unsubscribe:
>> http://lists.wispa.org/mailman/listinfo/wireless
>>
>> Archives: http://lists.wispa.org/pipermail/wireless/
>>
>>  
>
> 
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> 
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>
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[WISPA] Tower Lease Agreement

2009-12-23 Thread Scott Vander Dussen
Looking for a boiler-plate tower lease agreement - anyone willing to share?  
Thanks in advance.

`S



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