RE: [WIRELESS-LAN] Yosemite and Aruba/band steering

2014-10-24 Thread Jason Cook
Thanks Travis, we have just had a couple of reports start coming in of the same.

Will check that out

--
Jason Cook
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800
e-mail: 
jason.c...@adelaide.edu.aumailto:jason.c...@adelaide.edu.aumailto:jason.c...@adelaide.edu.au%3cmailto:jason.c...@adelaide.edu.au

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Travis Schick
Sent: Friday, 24 October 2014 9:26 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Yosemite and Aruba/band steering

Just to chime in...   I started getting similar reports with Yosemite 
started looking into it... I had previously configured max-tx-fail 25   on my 
ssid profile. This was to try and force sticky clients from staying 
associated to the AP nearest the entry way.Not sure why - but appears 
Yosemite repeatedly hits this threshold when connecting to a network.   I set 
this back to the default '0' [unlimited] and my yosemite macbook is connecting 
much more reliably.

In particular I would wake up my macbook - or force a disconnect on the 
controller.   The macbook would rejoin - auth - then drop after about 15 
seconds - rejoin drop again... would repeat this a few times until stabilizing. 
   Not sure if Yosemite is doing some form of stress analysis upon bssid - to 
dynamically guage when to try and roam vs using static rssi values / error 
counts etc... but its definitely doing something different
This worked for my local testing with my macbook - I've pushed the change out - 
but don't have feedback yet.   So if anyone else with Yosemite issues has 
max-tx-fail as a non zero value - if you change it back - let us know your 
results.
Travis Schick
UCDavis Network Operations Center


On Fri, Oct 17, 2014 at 12:28 PM, Michael Dickson 
mdick...@nic.umass.edumailto:mdick...@nic.umass.edu wrote:
Thanks all. I believe we determined that Yosemite did not reintroduce support 
for EAP-TTLS (PAP).

We are are dealing with numerous complaints of dropped connections too-frequent 
reauths (in absence of roaming or disconnects).

Mike

Michael Dickson
Network Analyst
Information Technology
University of Massachusetts Amherst
413.545.9639tel:413.545.9639

On Oct 17, 2014, at 2:55 PM, Turner, Ryan H 
rhtur...@email.unc.edumailto:rhtur...@email.unc.edu wrote:

 We don't have a ton of details yet...  We've been fighting Apple disconnect 
 issues for a while (unable to find a resolution), but we seem to be getting a 
 lot of complaints about disconnects for Yosemite upgrades.  From our logs, we 
 see a lot of band steering going on for these clients, and a lot of roaming.  
 Any other institutions getting similar complaints?

 Ryan H Turner
 Senior Network Engineer
 The University of North Carolina at Chapel Hill
 CB 1150 Chapel Hill, NC 27599
 +1 919 445 0113tel:%2B1%20919%20445%200113 Office
 +1 919 274 7926tel:%2B1%20919%20274%207926 Mobile

 ** Participation and subscription information for this EDUCAUSE 
 Constituent Group discussion list can be found at 
 http://www.educause.edu/groups/.

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Re: [WIRELESS-LAN] Yosemite and Aruba/band steering

2014-10-23 Thread Travis Schick
Just to chime in...   I started getting similar reports with Yosemite
started looking into it... I had previously configured max-tx-fail 25
on my ssid profile. This was to try and force sticky clients from
staying associated to the AP nearest the entry way.Not sure why - but
appears Yosemite repeatedly hits this threshold when connecting to a
network.   I set this back to the default '0' [unlimited] and my yosemite
macbook is connecting much more reliably.


In particular I would wake up my macbook - or force a disconnect on the
controller.   The macbook would rejoin - auth - then drop after about 15
seconds - rejoin drop again... would repeat this a few times until
stabilizing.Not sure if Yosemite is doing some form of stress analysis
upon bssid - to dynamically guage when to try and roam vs using static rssi
values / error counts etc... but its definitely doing something
different

This worked for my local testing with my macbook - I've pushed the change
out - but don't have feedback yet.   So if anyone else with Yosemite issues
has max-tx-fail as a non zero value - if you change it back - let us know
your results.

Travis Schick
UCDavis Network Operations Center



On Fri, Oct 17, 2014 at 12:28 PM, Michael Dickson mdick...@nic.umass.edu
wrote:

 Thanks all. I believe we determined that Yosemite did not reintroduce
 support for EAP-TTLS (PAP).

 We are are dealing with numerous complaints of dropped connections
 too-frequent reauths (in absence of roaming or disconnects).

 Mike

 Michael Dickson
 Network Analyst
 Information Technology
 University of Massachusetts Amherst
 413.545.9639

 On Oct 17, 2014, at 2:55 PM, Turner, Ryan H rhtur...@email.unc.edu
 wrote:

  We don't have a ton of details yet...  We've been fighting Apple
 disconnect issues for a while (unable to find a resolution), but we seem to
 be getting a lot of complaints about disconnects for Yosemite upgrades.
 From our logs, we see a lot of band steering going on for these clients,
 and a lot of roaming.  Any other institutions getting similar complaints?
 
  Ryan H Turner
  Senior Network Engineer
  The University of North Carolina at Chapel Hill
  CB 1150 Chapel Hill, NC 27599
  +1 919 445 0113 Office
  +1 919 274 7926 Mobile
 
  ** Participation and subscription information for this EDUCAUSE
 Constituent Group discussion list can be found at
 http://www.educause.edu/groups/.

 **
 Participation and subscription information for this EDUCAUSE Constituent
 Group discussion list can be found at http://www.educause.edu/groups/.


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Yosemite and Aruba/band steering

2014-10-17 Thread Turner, Ryan H
We don't have a ton of details yet...  We've been fighting Apple disconnect 
issues for a while (unable to find a resolution), but we seem to be getting a 
lot of complaints about disconnects for Yosemite upgrades.  From our logs, we 
see a lot of band steering going on for these clients, and a lot of roaming.  
Any other institutions getting similar complaints?

Ryan H Turner
Senior Network Engineer
The University of North Carolina at Chapel Hill
CB 1150 Chapel Hill, NC 27599
+1 919 445 0113 Office
+1 919 274 7926 Mobile


**
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discussion list can be found at http://www.educause.edu/groups/.



Re: [WIRELESS-LAN] Yosemite and Aruba/band steering

2014-10-17 Thread Michael Dickson
Thanks all. I believe we determined that Yosemite did not reintroduce support 
for EAP-TTLS (PAP). 

We are are dealing with numerous complaints of dropped connections too-frequent 
reauths (in absence of roaming or disconnects).

Mike

Michael Dickson
Network Analyst
Information Technology
University of Massachusetts Amherst
413.545.9639 

On Oct 17, 2014, at 2:55 PM, Turner, Ryan H rhtur...@email.unc.edu wrote:

 We don’t have a ton of details yet…  We’ve been fighting Apple disconnect 
 issues for a while (unable to find a resolution), but we seem to be getting a 
 lot of complaints about disconnects for Yosemite upgrades.  From our logs, we 
 see a lot of band steering going on for these clients, and a lot of roaming.  
 Any other institutions getting similar complaints?
  
 Ryan H Turner
 Senior Network Engineer
 The University of North Carolina at Chapel Hill
 CB 1150 Chapel Hill, NC 27599
 +1 919 445 0113 Office
 +1 919 274 7926 Mobile
  
 ** Participation and subscription information for this EDUCAUSE 
 Constituent Group discussion list can be found at 
 http://www.educause.edu/groups/.

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discussion list can be found at http://www.educause.edu/groups/.


Apple clients, band steering- bizarre disruption

2013-01-24 Thread Lee H Badman
Has anyone else doing Cisco wireless ever run across an issue where en masse 
Apple clients only (iOS, OS X) struggle with band select to the point where 
they will join no network at all and self-assign the dreaded 169.254 ip 
address, across multiple controllers, while Windows and Android roll merrily 
along?

-Lee Badman
**
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Re: [WIRELESS-LAN] Apple clients, band steering- bizarre disruption

2013-01-24 Thread Brahim Bouchaiba
Yes we did but only with osx not ios devices and to correct that we had to 
allow Lower MCS on 802.11n (5GHz) Throughput.

On Jan 24, 2013, at 8:05 PM, Lee H Badman lhbad...@syr.edu wrote:

 Has anyone else doing Cisco wireless ever run across an issue where en masse 
 Apple clients only (iOS, OS X) struggle with band select to the point where 
 they will join no network at all and self-assign the dreaded 169.254 ip 
 address, across multiple controllers, while Windows and Android roll merrily 
 along?
 
 -Lee Badman
 **
 Participation and subscription information for this EDUCAUSE Constituent 
 Group discussion list can be found at http://www.educause.edu/groups/.

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RE: [WIRELESS-LAN] Band Steering?

2010-08-17 Thread Greg Williams
After doing a little bit more testing for curiosity sake, I can confirm what
you were seeing now on my network.  We are running 5.0.0.1.  I'll upgrade in
a couple days and see if that also fixes the problem that I'm seeing.  I'm
still only seeing it where we have a mix of 2.4 only APs and AP 125's.  

Greg Williams
IT Security Principal
University of Colorado at Colorado Springs

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Ethan Sommer
Sent: Monday, August 16, 2010 12:30 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Band Steering?

FWIW:

After upgrading to 5.0.2 from 5.0.0, things fall back to 2.4ghz much better
than they used to. I think we still need to do some tweeking to get things
working as well as we'd like.

Unfortunately, we don't have the kind of budget to just throw out more APs
to fix the problem, so that's not really an answer for us.

I have to say, I've been really disappointed by Aruba tech support's answer
to this sort of thing.

1. The documentation for 5.0.x says to turn on Local probe response 
but that doesn't seem to exist anymore in 5.0, but did in 3.x.
2. In two separate tech support tickets, with two separate tech support
people, I was told that that was just the way the system worked, people
couldn't fail back to 2.4ghz. That's A) false, and B) not even what the
user manual says.
3. They clearly didn't know that there was (apparently) a bug in 5.0.0 that
was fixed by 5.0.2 which allowed clients to fail back more.

Ethan



On 08/16/2010 06:36 AM, Osborne, Bruce W. (NS) wrote:
 Here is a response I received from Aruba Engineering:

 Bruce,

 I have heard this from some of my other customers as well. The basic issue
comes down to the physical properties of the 5GHz wave vs. the 2.4GHz. The
lower frequency (2.4) will be able to travel through air and walls and even
bend around corners better than the higher frequency 5GHz wave. For this
reason  at the edge of an AP's coverage area the 2.4 signal will be better
quality than the 5GHz. With band-steering enabled we will keep the client on
the 5GHz radio despite a better performing 2.4 signal being available.

 I would prefer to keep band steering enabled and design the RF coverage
based on the 5GHz coverage.

 You can add an AP 105 and set the b/g radio as a full time air monitor or
you can consider a single radio AP (the AP-93) to provide 5GHz coverage only
to these areas where the 2.4GHz can reach but the 5GHz does not.

 Thank you,


 Bruce Osborne
 Liberty University

 -Original Message-
 From: Ethan Sommer [mailto:somm...@gac.edu]
 Sent: Wednesday, August 11, 2010 3:30 PM
 Subject: Band Steering?

 We are upgrading part of our network using Aruba AP-105s and a pair of
 3600 controllers.

 We've found an annoying problem when we have band steering turned on.

 We've create two SSIDs. Lets call them BandSteering and NoBandSteering.
 When users are relatively close to an access point, they can connect to
either. My MacBook will usually connect using 2.4 Ghz on NoBandSteering and
will always connect using 5ghz to BandSteering.  When a user is further away
from the access point, however, they can connect fine to NoBandSteering
(obviously it is slower than when they were closer) but can't connect at all
to the BandSteering SSID. It doesn't fail back to 2.4ghz, and the clients
don't recognize that they can't connect and connect to NoBandSteering if
that's lower in their preferred networks list.

 The effect is that, understandably, users will select the 
 NoBandSteering SSID because it is more reliable. (Even though it is 
 slower in most cases.)

 Aruba suggested that I try setting the 5ghz ARM profile to always max out
the 5ghz radio, which helps some but does not eliminate the areas where
2.4ghz works and 5ghz doesn't.

 So, my questions are:
 1. Are people using band steering?
 2. Have you found the same problem?
 3. Is there a way to fix it? (Other than turning off bandsteering.)


 4. I suppose a related question is, is there a way to make client
computers prefer 5ghz more?

 I guess we'll probably just not use band steering if we can't find a
solution, but it would be a shame not to better utilize the 5ghz spectrum
better.

 Thanks for any suggestions!

 Ethan

 --
 Ethan Sommer
 Associate Director of Core Services
 Gustavus Technology Services
 somm...@gustavus.edu
 507-933-7042

 **
 Participation and subscription information for this EDUCAUSE Constituent
Group discussion list can be found at http://www.educause.edu/groups/.

 **
 Participation and subscription information for this EDUCAUSE Constituent
Group discussion list can be found at http://www.educause.edu/groups/.



--
Ethan Sommer
Associate Director of Core Services
Gustavus Technology Services
somm...@gustavus.edu
507-933-7042

**
Participation and subscription information for this EDUCAUSE Constituent
Group

RE: Band Steering?

2010-08-16 Thread Osborne, Bruce W. (NS)
Here is a response I received from Aruba Engineering:

Bruce,

I have heard this from some of my other customers as well. The basic issue 
comes down to the physical properties of the 5GHz wave vs. the 2.4GHz. The 
lower frequency (2.4) will be able to travel through air and walls and even 
bend around corners better than the higher frequency 5GHz wave. For this 
reason  at the edge of an AP's coverage area the 2.4 signal will be better 
quality than the 5GHz. With band-steering enabled we will keep the client on 
the 5GHz radio despite a better performing 2.4 signal being available.

I would prefer to keep band steering enabled and design the RF coverage based 
on the 5GHz coverage.
  
You can add an AP 105 and set the b/g radio as a full time air monitor or you 
can consider a single radio AP (the AP-93) to provide 5GHz coverage only to 
these areas where the 2.4GHz can reach but the 5GHz does not.

Thank you,


Bruce Osborne
Liberty University

-Original Message-
From: Ethan Sommer [mailto:somm...@gac.edu] 
Sent: Wednesday, August 11, 2010 3:30 PM
Subject: Band Steering?

We are upgrading part of our network using Aruba AP-105s and a pair of
3600 controllers.

We've found an annoying problem when we have band steering turned on.

We've create two SSIDs. Lets call them BandSteering and NoBandSteering.  
When users are relatively close to an access point, they can connect to either. 
My MacBook will usually connect using 2.4 Ghz on NoBandSteering and will always 
connect using 5ghz to BandSteering.  When a user is further away from the 
access point, however, they can connect fine to NoBandSteering (obviously it is 
slower than when they were closer) but can't connect at all to the BandSteering 
SSID. It doesn't fail back to 2.4ghz, and the clients don't recognize that they 
can't connect and connect to NoBandSteering if that's lower in their preferred 
networks list.

The effect is that, understandably, users will select the NoBandSteering SSID 
because it is more reliable. (Even though it is slower in most cases.)

Aruba suggested that I try setting the 5ghz ARM profile to always max out the 
5ghz radio, which helps some but does not eliminate the areas where 2.4ghz 
works and 5ghz doesn't.

So, my questions are:
1. Are people using band steering?
2. Have you found the same problem?
3. Is there a way to fix it? (Other than turning off bandsteering.)


4. I suppose a related question is, is there a way to make client computers 
prefer 5ghz more?

I guess we'll probably just not use band steering if we can't find a solution, 
but it would be a shame not to better utilize the 5ghz spectrum better.

Thanks for any suggestions!

Ethan

--
Ethan Sommer
Associate Director of Core Services
Gustavus Technology Services
somm...@gustavus.edu
507-933-7042

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

**
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RE: Band Steering?

2010-08-16 Thread Osborne, Bruce W. (NS)
Here is an explanation from Aruba Engineering:

Bruce,

Both the 125 and the 105 have 2 spatial streams.

The 2x2 vs 3x3 is the MIMO antenna configuration. #of transit antennas (Tx) by 
the # of receive (Rx) antennas.

There is also a 3rd metric (the spatial stream) it is represented by 3x3x2 or 
3x3:2. This would be the spec of the 125.

The AP-105 is 2x2:2. Future WiFi technologies will be using 3 and 4 spatial 
streams but these are not written into the IEEE 802.11n standard today.

We find in most environments there is minimal impact of 2x2:2 vs 3x3:2 as most 
clients only have 2x2 MIMO hardware. The 3x3 helps in high multipath (difficult 
RF) environments.



Bruce Osborne
Liberty University

From: Ryan Holland [mailto:holland@osu.edu]
Sent: Wednesday, August 11, 2010 4:14 PM
Subject: Re: Band Steering?

Just to add clarification, both the AP-120 series and AP-105s only support two 
(2) spatial streams, despite the additional antenna on the AP-120 series. FYI.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edumailto:holland@osu.edu

On Aug 11, 2010, at 4:01 PM, Greg Williams wrote:


Ethan, sorry to not be of much help, but we've never had a problem with Band
Steering.  We have a pretty dense deployment so maybe that's why.  But one
thing you mentioned is you are using AP 105's.  I can't remember 100% but I
did see a degradation in signal using the 105's on 5ghz vs 2.4ghz vs. AP 125
when in a classroom, walled type environment.  The AP 105's only have a 2X2
spatial stream not a 3X3.  We are using the AP  105's in more open areas for
that reason and 125's in the classroom type environments.

Greg Williams
IT Security Principal
University of Colorado at Colorado Springs

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Ethan Sommer
Sent: Wednesday, August 11, 2010 1:30 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDUmailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Band Steering?

We are upgrading part of our network using Aruba AP-105s and a pair of
3600 controllers.

We've found an annoying problem when we have band steering turned on.

We've create two SSIDs. Lets call them BandSteering and NoBandSteering.
When users are relatively close to an access point, they can connect to
either. My MacBook will usually connect using 2.4 Ghz on NoBandSteering and
will always connect using 5ghz to BandSteering.  When a user is further away
from the access point, however, they can connect fine to NoBandSteering
(obviously it is slower than when they were closer) but can't connect at all
to the BandSteering SSID. It doesn't fail back to 2.4ghz, and the clients
don't recognize that they can't connect and connect to NoBandSteering if
that's lower in their preferred networks list.

The effect is that, understandably, users will select the NoBandSteering
SSID because it is more reliable. (Even though it is slower in most cases.)

Aruba suggested that I try setting the 5ghz ARM profile to always max out
the 5ghz radio, which helps some but does not eliminate the areas where
2.4ghz works and 5ghz doesn't.

So, my questions are:
1. Are people using band steering?
2. Have you found the same problem?
3. Is there a way to fix it? (Other than turning off bandsteering.)


4. I suppose a related question is, is there a way to make client computers
prefer 5ghz more?

I guess we'll probably just not use band steering if we can't find a
solution, but it would be a shame not to better utilize the 5ghz spectrum
better.

Thanks for any suggestions!

Ethan

--
Ethan Sommer
Associate Director of Core Services
Gustavus Technology Services
somm...@gustavus.edumailto:somm...@gustavus.edu
507-933-7042

**
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Re: [WIRELESS-LAN] Band Steering?

2010-08-16 Thread Ethan Sommer

FWIW:

After upgrading to 5.0.2 from 5.0.0, things fall back to 2.4ghz much 
better than they used to. I think we still need to do some tweeking to 
get things working as well as we'd like.


Unfortunately, we don't have the kind of budget to just throw out more 
APs to fix the problem, so that's not really an answer for us.


I have to say, I've been really disappointed by Aruba tech support's 
answer to this sort of thing.


1. The documentation for 5.0.x says to turn on Local probe response 
but that doesn't seem to exist anymore in 5.0, but did in 3.x.
2. In two separate tech support tickets, with two separate tech support 
people, I was told that that was just the way the system worked, people 
couldn't fail back to 2.4ghz. That's A) false, and B) not even what the 
user manual says.
3. They clearly didn't know that there was (apparently) a bug in 5.0.0 
that was fixed by 5.0.2 which allowed clients to fail back more.


Ethan



On 08/16/2010 06:36 AM, Osborne, Bruce W. (NS) wrote:

Here is a response I received from Aruba Engineering:

Bruce,

I have heard this from some of my other customers as well. The basic issue comes down to 
the physical properties of the 5GHz wave vs. the 2.4GHz. The lower frequency (2.4) will 
be able to travel through air and walls and even bend around corners better 
than the higher frequency 5GHz wave. For this reason  at the edge of an AP's coverage 
area the 2.4 signal will be better quality than the 5GHz. With band-steering enabled we 
will keep the client on the 5GHz radio despite a better performing 2.4 signal being 
available.

I would prefer to keep band steering enabled and design the RF coverage based 
on the 5GHz coverage.

You can add an AP 105 and set the b/g radio as a full time air monitor or you 
can consider a single radio AP (the AP-93) to provide 5GHz coverage only to 
these areas where the 2.4GHz can reach but the 5GHz does not.

Thank you,


Bruce Osborne
Liberty University

-Original Message-
From: Ethan Sommer [mailto:somm...@gac.edu]
Sent: Wednesday, August 11, 2010 3:30 PM
Subject: Band Steering?

We are upgrading part of our network using Aruba AP-105s and a pair of
3600 controllers.

We've found an annoying problem when we have band steering turned on.

We've create two SSIDs. Lets call them BandSteering and NoBandSteering.
When users are relatively close to an access point, they can connect to either. 
My MacBook will usually connect using 2.4 Ghz on NoBandSteering and will always 
connect using 5ghz to BandSteering.  When a user is further away from the 
access point, however, they can connect fine to NoBandSteering (obviously it is 
slower than when they were closer) but can't connect at all to the BandSteering 
SSID. It doesn't fail back to 2.4ghz, and the clients don't recognize that they 
can't connect and connect to NoBandSteering if that's lower in their preferred 
networks list.

The effect is that, understandably, users will select the NoBandSteering SSID 
because it is more reliable. (Even though it is slower in most cases.)

Aruba suggested that I try setting the 5ghz ARM profile to always max out the 
5ghz radio, which helps some but does not eliminate the areas where 2.4ghz 
works and 5ghz doesn't.

So, my questions are:
1. Are people using band steering?
2. Have you found the same problem?
3. Is there a way to fix it? (Other than turning off bandsteering.)


4. I suppose a related question is, is there a way to make client computers 
prefer 5ghz more?

I guess we'll probably just not use band steering if we can't find a solution, 
but it would be a shame not to better utilize the 5ghz spectrum better.

Thanks for any suggestions!

Ethan

--
Ethan Sommer
Associate Director of Core Services
Gustavus Technology Services
somm...@gustavus.edu
507-933-7042

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

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discussion list can be found at http://www.educause.edu/groups/.
   



--
Ethan Sommer
Associate Director of Core Services
Gustavus Technology Services
somm...@gustavus.edu
507-933-7042

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RE: [WIRELESS-LAN] Band Steering?

2010-08-16 Thread Chuck Enfield
I'd like to suggest that band-steering isn't causing this problem, it's
just making it more apparent.  Presumably, we all want 802.11n clients
on 5GHz because performance and capacity are greater in that band.  The
use of band-steering suggests agreement on this point.  In that case, it
seems fair to say the root cause of the problem is having coverage gaps
in the preferred band.

In my experience with dual-radio networks, in locations where the 5GHz
signal is unusable the 2.4GHz SNR will probably be 8dBm or less and SIR
is likely to be even worse.  In other words, where's there's no 5GHz
there will only be poor 2.4GHz.  If 5GHz is where we want to play on
802.11n, then that's the band for which we should be designing our
coverage.  If Aruba were to adjust their implementation, (and from the
discussion it seems like they should) you would likely get fewer
complaints of no connection, but you'll have even more clients with a
poor connection.  It may be better, but it's not exactly fixed.  In the
long run, filling in the 5GHz coverage gaps seems like the only real
solution.

Now that I've alienated you, let me make a feeble attempt to be helpful.
I'm going to spell out my thinking because I don't know the answer.
Instead, I'll suggest what may be a different way of looking at the
problem.

It seems like any good band-steering implementation should know what
clients are 5GHz enabled and when they are within range of a 5GHz radio.
Assuming Aruba collects that info, it would be stored in a table
somewhere and updated at some interval.  The problem could be caused by
the controller taking too long to learn that the client is out of 5GHz
range.  Shortening the refresh interval could improve the situation.
Unfortunately, I don't know which interval to shorten, or if the
necessary interval can be shortened enough to stop this problem without
causing a different problem, such as choking the bandwidth or
overburdening the processor.  I don't have much experience with the
Aruba Controllers, but you might investigate the AM Poll Interval or the
ARM Scan Interval.  Maybe you can think of others.  It's probably not
realistic to reduce the scan interval much below 10 seconds, but
depending on the network conditions it may be reasonable to reduce the
AM Poll Interval way below the 1 minute default.  Of course, even if you
find the right variable and can reduce it sufficiently, you won't be rid
of the problem.  The best you can hope for is that it will be brief
enough that few clients will notice.

Chuck Enfield
Sr. Communications Engineer
Telecommunications  Network Services
The Pennsylvania State University
110H, USB2, UP, PA 16802
ph: 814.863.8715
fx: 814.865-3988

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Ethan Sommer
Sent: Monday, August 16, 2010 2:30 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Band Steering?

FWIW:

After upgrading to 5.0.2 from 5.0.0, things fall back to 2.4ghz much 
better than they used to. I think we still need to do some tweeking to 
get things working as well as we'd like.

Unfortunately, we don't have the kind of budget to just throw out more 
APs to fix the problem, so that's not really an answer for us.

I have to say, I've been really disappointed by Aruba tech support's 
answer to this sort of thing.

1. The documentation for 5.0.x says to turn on Local probe response 
but that doesn't seem to exist anymore in 5.0, but did in 3.x.
2. In two separate tech support tickets, with two separate tech support 
people, I was told that that was just the way the system worked, people

couldn't fail back to 2.4ghz. That's A) false, and B) not even what the

user manual says.
3. They clearly didn't know that there was (apparently) a bug in 5.0.0 
that was fixed by 5.0.2 which allowed clients to fail back more.

Ethan



On 08/16/2010 06:36 AM, Osborne, Bruce W. (NS) wrote:
 Here is a response I received from Aruba Engineering:

 Bruce,

 I have heard this from some of my other customers as well. The basic
issue comes down to the physical properties of the 5GHz wave vs. the
2.4GHz. The lower frequency (2.4) will be able to travel through air and
walls and even bend around corners better than the higher frequency
5GHz wave. For this reason  at the edge of an AP's coverage area the 2.4
signal will be better quality than the 5GHz. With band-steering enabled
we will keep the client on the 5GHz radio despite a better performing
2.4 signal being available.

 I would prefer to keep band steering enabled and design the RF
coverage based on the 5GHz coverage.

 You can add an AP 105 and set the b/g radio as a full time air monitor
or you can consider a single radio AP (the AP-93) to provide 5GHz
coverage only to these areas where the 2.4GHz can reach but the 5GHz
does not.

 Thank you,


 Bruce Osborne
 Liberty University

 -Original Message-
 From: Ethan Sommer [mailto:somm

RE: [WIRELESS-LAN] Band Steering?

2010-08-16 Thread Lee H Badman
In some buildings- particularly precast concrete apartments- on our campus, the 
loss on 5 GHz signal can be pronounced versus 2.4. Like to the point where 5 is 
non-existent and 2.4 will support almost full data rate. But this effect varies 
wildly across our other building types.

Here is one of my favorite studies on 2.4 GHz versus 5 GHz losses through 
various building materials:

 http://www.am1.us/Papers/E10589%20Propagation%20Losses%202%20and%205GHz.pdf

It is interesting to note that as thoroughly done as it is, the authors still 
stress the wide variability of performance as different materials are combined 
in different settings.

-Lee Badman 
 

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[wireless-...@listserv.educause.edu] On Behalf Of Chuck Enfield [chu...@psu.edu]
Sent: Monday, August 16, 2010 6:18 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Band Steering?

I'd like to suggest that band-steering isn't causing this problem, it's
just making it more apparent.  Presumably, we all want 802.11n clients
on 5GHz because performance and capacity are greater in that band.  The
use of band-steering suggests agreement on this point.  In that case, it
seems fair to say the root cause of the problem is having coverage gaps
in the preferred band.

In my experience with dual-radio networks, in locations where the 5GHz
signal is unusable the 2.4GHz SNR will probably be 8dBm or less and SIR
is likely to be even worse.  In other words, where's there's no 5GHz
there will only be poor 2.4GHz.  If 5GHz is where we want to play on
802.11n, then that's the band for which we should be designing our
coverage.  If Aruba were to adjust their implementation, (and from the
discussion it seems like they should) you would likely get fewer
complaints of no connection, but you'll have even more clients with a
poor connection.  It may be better, but it's not exactly fixed.  In the
long run, filling in the 5GHz coverage gaps seems like the only real
solution.

Now that I've alienated you, let me make a feeble attempt to be helpful.
I'm going to spell out my thinking because I don't know the answer.
Instead, I'll suggest what may be a different way of looking at the
problem.

It seems like any good band-steering implementation should know what
clients are 5GHz enabled and when they are within range of a 5GHz radio.
Assuming Aruba collects that info, it would be stored in a table
somewhere and updated at some interval.  The problem could be caused by
the controller taking too long to learn that the client is out of 5GHz
range.  Shortening the refresh interval could improve the situation.
Unfortunately, I don't know which interval to shorten, or if the
necessary interval can be shortened enough to stop this problem without
causing a different problem, such as choking the bandwidth or
overburdening the processor.  I don't have much experience with the
Aruba Controllers, but you might investigate the AM Poll Interval or the
ARM Scan Interval.  Maybe you can think of others.  It's probably not
realistic to reduce the scan interval much below 10 seconds, but
depending on the network conditions it may be reasonable to reduce the
AM Poll Interval way below the 1 minute default.  Of course, even if you
find the right variable and can reduce it sufficiently, you won't be rid
of the problem.  The best you can hope for is that it will be brief
enough that few clients will notice.

Chuck Enfield
Sr. Communications Engineer
Telecommunications  Network Services
The Pennsylvania State University
110H, USB2, UP, PA 16802
ph: 814.863.8715
fx: 814.865-3988

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Ethan Sommer
Sent: Monday, August 16, 2010 2:30 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Band Steering?

FWIW:

After upgrading to 5.0.2 from 5.0.0, things fall back to 2.4ghz much
better than they used to. I think we still need to do some tweeking to
get things working as well as we'd like.

Unfortunately, we don't have the kind of budget to just throw out more
APs to fix the problem, so that's not really an answer for us.

I have to say, I've been really disappointed by Aruba tech support's
answer to this sort of thing.

1. The documentation for 5.0.x says to turn on Local probe response
but that doesn't seem to exist anymore in 5.0, but did in 3.x.
2. In two separate tech support tickets, with two separate tech support
people, I was told that that was just the way the system worked, people

couldn't fail back to 2.4ghz. That's A) false, and B) not even what the

user manual says.
3. They clearly didn't know that there was (apparently) a bug in 5.0.0
that was fixed by 5.0.2 which allowed clients to fail back more.

Ethan



On 08/16/2010 06:36 AM, Osborne, Bruce W. (NS) wrote:
 Here is a response I received from Aruba Engineering

RE: [WIRELESS-LAN] Band Steering?

2010-08-11 Thread Greg Williams
Ethan, sorry to not be of much help, but we've never had a problem with Band
Steering.  We have a pretty dense deployment so maybe that's why.  But one
thing you mentioned is you are using AP 105's.  I can't remember 100% but I
did see a degradation in signal using the 105's on 5ghz vs 2.4ghz vs. AP 125
when in a classroom, walled type environment.  The AP 105's only have a 2X2
spatial stream not a 3X3.  We are using the AP  105's in more open areas for
that reason and 125's in the classroom type environments.

Greg Williams
IT Security Principal
University of Colorado at Colorado Springs

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Ethan Sommer
Sent: Wednesday, August 11, 2010 1:30 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Band Steering?

We are upgrading part of our network using Aruba AP-105s and a pair of
3600 controllers.

We've found an annoying problem when we have band steering turned on.

We've create two SSIDs. Lets call them BandSteering and NoBandSteering.  
When users are relatively close to an access point, they can connect to
either. My MacBook will usually connect using 2.4 Ghz on NoBandSteering and
will always connect using 5ghz to BandSteering.  When a user is further away
from the access point, however, they can connect fine to NoBandSteering
(obviously it is slower than when they were closer) but can't connect at all
to the BandSteering SSID. It doesn't fail back to 2.4ghz, and the clients
don't recognize that they can't connect and connect to NoBandSteering if
that's lower in their preferred networks list.

The effect is that, understandably, users will select the NoBandSteering
SSID because it is more reliable. (Even though it is slower in most cases.)

Aruba suggested that I try setting the 5ghz ARM profile to always max out
the 5ghz radio, which helps some but does not eliminate the areas where
2.4ghz works and 5ghz doesn't.

So, my questions are:
1. Are people using band steering?
2. Have you found the same problem?
3. Is there a way to fix it? (Other than turning off bandsteering.)


4. I suppose a related question is, is there a way to make client computers
prefer 5ghz more?

I guess we'll probably just not use band steering if we can't find a
solution, but it would be a shame not to better utilize the 5ghz spectrum
better.

Thanks for any suggestions!

Ethan

--
Ethan Sommer
Associate Director of Core Services
Gustavus Technology Services
somm...@gustavus.edu
507-933-7042

**
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Re: [WIRELESS-LAN] Band Steering?

2010-08-11 Thread Ryan Holland
Just to add clarification, both the AP-120 series and AP-105s only support two 
(2) spatial streams, despite the additional antenna on the AP-120 series. FYI.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu

On Aug 11, 2010, at 4:01 PM, Greg Williams wrote:

 Ethan, sorry to not be of much help, but we've never had a problem with Band
 Steering.  We have a pretty dense deployment so maybe that's why.  But one
 thing you mentioned is you are using AP 105's.  I can't remember 100% but I
 did see a degradation in signal using the 105's on 5ghz vs 2.4ghz vs. AP 125
 when in a classroom, walled type environment.  The AP 105's only have a 2X2
 spatial stream not a 3X3.  We are using the AP  105's in more open areas for
 that reason and 125's in the classroom type environments.
 
 Greg Williams
 IT Security Principal
 University of Colorado at Colorado Springs
 
 -Original Message-
 From: The EDUCAUSE Wireless Issues Constituent Group Listserv
 [mailto:wireless-...@listserv.educause.edu] On Behalf Of Ethan Sommer
 Sent: Wednesday, August 11, 2010 1:30 PM
 To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
 Subject: [WIRELESS-LAN] Band Steering?
 
 We are upgrading part of our network using Aruba AP-105s and a pair of
 3600 controllers.
 
 We've found an annoying problem when we have band steering turned on.
 
 We've create two SSIDs. Lets call them BandSteering and NoBandSteering.  
 When users are relatively close to an access point, they can connect to
 either. My MacBook will usually connect using 2.4 Ghz on NoBandSteering and
 will always connect using 5ghz to BandSteering.  When a user is further away
 from the access point, however, they can connect fine to NoBandSteering
 (obviously it is slower than when they were closer) but can't connect at all
 to the BandSteering SSID. It doesn't fail back to 2.4ghz, and the clients
 don't recognize that they can't connect and connect to NoBandSteering if
 that's lower in their preferred networks list.
 
 The effect is that, understandably, users will select the NoBandSteering
 SSID because it is more reliable. (Even though it is slower in most cases.)
 
 Aruba suggested that I try setting the 5ghz ARM profile to always max out
 the 5ghz radio, which helps some but does not eliminate the areas where
 2.4ghz works and 5ghz doesn't.
 
 So, my questions are:
 1. Are people using band steering?
 2. Have you found the same problem?
 3. Is there a way to fix it? (Other than turning off bandsteering.)
 
 
 4. I suppose a related question is, is there a way to make client computers
 prefer 5ghz more?
 
 I guess we'll probably just not use band steering if we can't find a
 solution, but it would be a shame not to better utilize the 5ghz spectrum
 better.
 
 Thanks for any suggestions!
 
 Ethan
 
 --
 Ethan Sommer
 Associate Director of Core Services
 Gustavus Technology Services
 somm...@gustavus.edu
 507-933-7042
 
 **
 Participation and subscription information for this EDUCAUSE Constituent
 Group discussion list can be found at http://www.educause.edu/groups/.
 
 **
 Participation and subscription information for this EDUCAUSE Constituent 
 Group discussion list can be found at http://www.educause.edu/groups/.
 
 
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RE: [WIRELESS-LAN] Band Steering?

2010-08-11 Thread Greg Williams
For the 120 - you sure?  On their documentation they show 3X3.  We don't
have any 120's or 121's, just 60's 61's 105's, 124's and 125's, so I can't
say from a testing perspective.

 

From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Ryan Holland
Sent: Wednesday, August 11, 2010 2:14 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Band Steering?

 

Just to add clarification, both the AP-120 series and AP-105s only support
two (2) spatial streams, despite the additional antenna on the AP-120
series. FYI.


==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer

The Ohio State University
614-292-9906   holland@osu.edu

 

On Aug 11, 2010, at 4:01 PM, Greg Williams wrote:





Ethan, sorry to not be of much help, but we've never had a problem with Band
Steering.  We have a pretty dense deployment so maybe that's why.  But one
thing you mentioned is you are using AP 105's.  I can't remember 100% but I
did see a degradation in signal using the 105's on 5ghz vs 2.4ghz vs. AP 125
when in a classroom, walled type environment.  The AP 105's only have a 2X2
spatial stream not a 3X3.  We are using the AP  105's in more open areas for
that reason and 125's in the classroom type environments.

Greg Williams
IT Security Principal
University of Colorado at Colorado Springs

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Ethan Sommer
Sent: Wednesday, August 11, 2010 1:30 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Band Steering?

We are upgrading part of our network using Aruba AP-105s and a pair of
3600 controllers.

We've found an annoying problem when we have band steering turned on.

We've create two SSIDs. Lets call them BandSteering and NoBandSteering.  
When users are relatively close to an access point, they can connect to
either. My MacBook will usually connect using 2.4 Ghz on NoBandSteering and
will always connect using 5ghz to BandSteering.  When a user is further away
from the access point, however, they can connect fine to NoBandSteering
(obviously it is slower than when they were closer) but can't connect at all
to the BandSteering SSID. It doesn't fail back to 2.4ghz, and the clients
don't recognize that they can't connect and connect to NoBandSteering if
that's lower in their preferred networks list.

The effect is that, understandably, users will select the NoBandSteering
SSID because it is more reliable. (Even though it is slower in most cases.)

Aruba suggested that I try setting the 5ghz ARM profile to always max out
the 5ghz radio, which helps some but does not eliminate the areas where
2.4ghz works and 5ghz doesn't.

So, my questions are:
1. Are people using band steering?
2. Have you found the same problem?
3. Is there a way to fix it? (Other than turning off bandsteering.)


4. I suppose a related question is, is there a way to make client computers
prefer 5ghz more?

I guess we'll probably just not use band steering if we can't find a
solution, but it would be a shame not to better utilize the 5ghz spectrum
better.

Thanks for any suggestions!

Ethan

--
Ethan Sommer
Associate Director of Core Services
Gustavus Technology Services
somm...@gustavus.edu
507-933-7042

**
Participation and subscription information for this EDUCAUSE Constituent
Group discussion list can be found at http://www.educause.edu/groups/.

**
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Re: [WIRELESS-LAN] Band Steering?

2010-08-11 Thread Marcus Burton
The Aruba 120 series APs are 3x3 (3 TX x 3 RX radio chains), but they are 
software-limited to 2 spatial streams. The number of radio chains is not always 
proportional to the spatial stream capabilities. 

Marcus Burton
Dir. Of Product Development
CWNP

 
 

For the 120 ? you sure?  On their documentation they show 3X3.  We don?t have 
any 120?s or 121?s, just 60?s 61?s 105?s, 124?s and 125?s, so I can?t say from 
a testing perspective.
 
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Ryan Holland
Sent: Wednesday, August 11, 2010 2:14 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Band Steering?
 
Just to add clarification, both the AP-120 series and AP-105s only support two 
(2) spatial streams, despite the additional antenna on the AP-120 series. FYI.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu
 
On Aug 11, 2010, at 4:01 PM, Greg Williams wrote:


Ethan, sorry to not be of much help, but we've never had a problem with Band
Steering.  We have a pretty dense deployment so maybe that's why.  But one
thing you mentioned is you are using AP 105's.  I can't remember 100% but I
did see a degradation in signal using the 105's on 5ghz vs 2.4ghz vs. AP 125
when in a classroom, walled type environment.  The AP 105's only have a 2X2
spatial stream not a 3X3.  We are using the AP  105's in more open areas for
that reason and 125's in the classroom type environments.

Greg Williams
IT Security Principal
University of Colorado at Colorado Springs

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Ethan Sommer
Sent: Wednesday, August 11, 2010 1:30 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Band Steering?

We are upgrading part of our network using Aruba AP-105s and a pair of
3600 controllers.

We've found an annoying problem when we have band steering turned on.

We've create two SSIDs. Lets call them BandSteering and NoBandSteering.  
When users are relatively close to an access point, they can connect to
either. My MacBook will usually connect using 2.4 Ghz on NoBandSteering and
will always connect using 5ghz to BandSteering.  When a user is further away
from the access point, however, they can connect fine to NoBandSteering
(obviously it is slower than when they were closer) but can't connect at all
to the BandSteering SSID. It doesn't fail back to 2.4ghz, and the clients
don't recognize that they can't connect and connect to NoBandSteering if
that's lower in their preferred networks list.

The effect is that, understandably, users will select the NoBandSteering
SSID because it is more reliable. (Even though it is slower in most cases.)

Aruba suggested that I try setting the 5ghz ARM profile to always max out
the 5ghz radio, which helps some but does not eliminate the areas where
2.4ghz works and 5ghz doesn't.

So, my questions are:
1. Are people using band steering?
2. Have you found the same problem?
3. Is there a way to fix it? (Other than turning off bandsteering.)


4. I suppose a related question is, is there a way to make client computers
prefer 5ghz more?

I guess we'll probably just not use band steering if we can't find a
solution, but it would be a shame not to better utilize the 5ghz spectrum
better.

Thanks for any suggestions!

Ethan

--
Ethan Sommer
Associate Director of Core Services
Gustavus Technology Services
somm...@gustavus.edu
507-933-7042

**
Participation and subscription information for this EDUCAUSE Constituent
Group discussion list can be found at http://www.educause.edu/groups/.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.


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RE: [WIRELESS-LAN] Band Steering?

2010-08-11 Thread Peter P Morrissey
That is my understanding as well. I believe if a vendor's AP has a third 
antenna, it can provide some diversity in that the two best  of the three can 
be used at any given time for the two available spatial streams on receive. I 
have no idea though, how much of a real benefit that translates to in practice.
Pete Morrissey

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Marcus Burton
Sent: Wednesday, August 11, 2010 4:32 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Band Steering?

The Aruba 120 series APs are 3x3 (3 TX x 3 RX radio chains), but they are 
software-limited to 2 spatial streams. The number of radio chains is not always 
proportional to the spatial stream capabilities.

Marcus Burton
Dir. Of Product Development
CWNP




For the 120 - you sure?  On their documentation they show 3X3.  We don't have 
any 120's or 121's, just 60's 61's 105's, 124's and 125's, so I can't say from 
a testing perspective.

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Ryan Holland
Sent: Wednesday, August 11, 2010 2:14 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Band Steering?

Just to add clarification, both the AP-120 series and AP-105s only support two 
(2) spatial streams, despite the additional antenna on the AP-120 series. FYI.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edumailto:holland@osu.edu

On Aug 11, 2010, at 4:01 PM, Greg Williams wrote:


Ethan, sorry to not be of much help, but we've never had a problem with Band
Steering.  We have a pretty dense deployment so maybe that's why.  But one
thing you mentioned is you are using AP 105's.  I can't remember 100% but I
did see a degradation in signal using the 105's on 5ghz vs 2.4ghz vs. AP 125
when in a classroom, walled type environment.  The AP 105's only have a 2X2
spatial stream not a 3X3.  We are using the AP  105's in more open areas for
that reason and 125's in the classroom type environments.

Greg Williams
IT Security Principal
University of Colorado at Colorado Springs

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Ethan Sommer
Sent: Wednesday, August 11, 2010 1:30 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDUmailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Band Steering?

We are upgrading part of our network using Aruba AP-105s and a pair of
3600 controllers.

We've found an annoying problem when we have band steering turned on.

We've create two SSIDs. Lets call them BandSteering and NoBandSteering.
When users are relatively close to an access point, they can connect to
either. My MacBook will usually connect using 2.4 Ghz on NoBandSteering and
will always connect using 5ghz to BandSteering.  When a user is further away
from the access point, however, they can connect fine to NoBandSteering
(obviously it is slower than when they were closer) but can't connect at all
to the BandSteering SSID. It doesn't fail back to 2.4ghz, and the clients
don't recognize that they can't connect and connect to NoBandSteering if
that's lower in their preferred networks list.

The effect is that, understandably, users will select the NoBandSteering
SSID because it is more reliable. (Even though it is slower in most cases.)

Aruba suggested that I try setting the 5ghz ARM profile to always max out
the 5ghz radio, which helps some but does not eliminate the areas where
2.4ghz works and 5ghz doesn't.

So, my questions are:
1. Are people using band steering?
2. Have you found the same problem?
3. Is there a way to fix it? (Other than turning off bandsteering.)


4. I suppose a related question is, is there a way to make client computers
prefer 5ghz more?

I guess we'll probably just not use band steering if we can't find a
solution, but it would be a shame not to better utilize the 5ghz spectrum
better.

Thanks for any suggestions!

Ethan

--
Ethan Sommer
Associate Director of Core Services
Gustavus Technology Services
somm...@gustavus.edumailto:somm...@gustavus.edu
507-933-7042

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Re: Band Steering?

2010-08-11 Thread Devin Akin
Aruba uses Atheros radios, and they aren't software-limited, but rather 
hardware-limited.  That means that their (and everyone else's) radios will have 
to be upgraded in order to support 3 spatial streams.

The third radio can be used in various ways, e.g. for a 3rd receiver in MRC to 
make reception more robust and using algorithms such as Cyclic Shift Diversity 
(CSD) for transmit gain smoothing.  There are others, but the net effect is 
modest on transmit, but decent on receive.

Devin K. Akin
Chief Wi-Fi Architect
Aerohive Networks
E: de...@aerohive.com




That is my understanding as well. I believe if a vendor’s AP has a third 
antenna, it can provide some diversity in that the two best  of the three can 
be used at any given time for the two available spatial streams on receive. I 
have no idea though, how much of a real benefit that translates to in practice.
Pete Morrissey
 
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Marcus Burton
Sent: Wednesday, August 11, 2010 4:32 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Band Steering?
 
The Aruba 120 series APs are 3x3 (3 TX x 3 RX radio chains), but they are 
software-limited to 2 spatial streams. The number of radio chains is not always 
proportional to the spatial stream capabilities. 

Marcus Burton
Dir. Of Product Development
CWNP

 
 

For the 120 – you sure?  On their documentation they show 3X3.  We don’t have 
any 120’s or 121’s, just 60’s 61’s 105’s, 124’s and 125’s, so I can’t say from 
a testing perspective.
 
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Ryan Holland
Sent: Wednesday, August 11, 2010 2:14 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Band Steering?
 
Just to add clarification, both the AP-120 series and AP-105s only support two 
(2) spatial streams, despite the additional antenna on the AP-120 series. FYI.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu
 
On Aug 11, 2010, at 4:01 PM, Greg Williams wrote:


Ethan, sorry to not be of much help, but we've never had a problem with Band
Steering.  We have a pretty dense deployment so maybe that's why.  But one
thing you mentioned is you are using AP 105's.  I can't remember 100% but I
did see a degradation in signal using the 105's on 5ghz vs 2.4ghz vs. AP 125
when in a classroom, walled type environment.  The AP 105's only have a 2X2
spatial stream not a 3X3.  We are using the AP  105's in more open areas for
that reason and 125's in the classroom type environments.

Greg Williams
IT Security Principal
University of Colorado at Colorado Springs

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Ethan Sommer
Sent: Wednesday, August 11, 2010 1:30 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Band Steering?

We are upgrading part of our network using Aruba AP-105s and a pair of
3600 controllers.

We've found an annoying problem when we have band steering turned on.

We've create two SSIDs. Lets call them BandSteering and NoBandSteering.  
When users are relatively close to an access point, they can connect to
either. My MacBook will usually connect using 2.4 Ghz on NoBandSteering and
will always connect using 5ghz to BandSteering.  When a user is further away
from the access point, however, they can connect fine to NoBandSteering
(obviously it is slower than when they were closer) but can't connect at all
to the BandSteering SSID. It doesn't fail back to 2.4ghz, and the clients
don't recognize that they can't connect and connect to NoBandSteering if
that's lower in their preferred networks list.

The effect is that, understandably, users will select the NoBandSteering
SSID because it is more reliable. (Even though it is slower in most cases.)

Aruba suggested that I try setting the 5ghz ARM profile to always max out
the 5ghz radio, which helps some but does not eliminate the areas where
2.4ghz works and 5ghz doesn't.

So, my questions are:
1. Are people using band steering?
2. Have you found the same problem?
3. Is there a way to fix it? (Other than turning off bandsteering.)


4. I suppose a related question is, is there a way to make client computers
prefer 5ghz more?

I guess we'll probably just not use band steering if we can't find a
solution, but it would be a shame not to better utilize the 5ghz spectrum
better.

Thanks for any suggestions!

Ethan

--
Ethan Sommer
Associate Director of Core Services
Gustavus Technology Services
somm...@gustavus.edu
507-933-7042

**
Participation and subscription information for this EDUCAUSE Constituent
Group discussion list can be found at http://www.educause.edu/groups/.

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RE: Spectrum load balancing/Band steering

2009-04-23 Thread Osborne, Bruce W. (NS)
We tried it here at Liberty University, but turned it off. We found that some 
clients that insisted on preferring 802.11g were flapping between 2.4 GHz  5 
GHz. 

I think that was with ArubaOS 3.3.2.10. The current version is 3.3.2.13. What 
version are you guys using? 

All our APs are AP-125 too. Perhaps that is another difference.


Thanks,

Bruce Osborne
Liberty University

-Original Message-
From: Brian J David [mailto:davi...@bc.edu] 
Sent: Wednesday, April 22, 2009 10:33 AM
Subject: Spectrum load balancing/Band steering

This question is for those Aruba deployments.
Has anybody tried the spectrum load balancing feature yet, if so, how have
your results been? 
We are using the Band steering feature and have found that it works very
well and was wondering what others have been experiencing?
-Brian 

Brian J David
Network Systems Engineer
Boston College

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Spectrum load balancing/Band steering

2009-04-22 Thread Brian J David
This question is for those Aruba deployments.
Has anybody tried the spectrum load balancing feature yet, if so, how have
your results been? 
We are using the Band steering feature and have found that it works very
well and was wondering what others have been experiencing?
-Brian 

Brian J David
Network Systems Engineer
Boston College

**
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discussion list can be found at http://www.educause.edu/groups/.


RE: [WIRELESS-LAN] Spectrum load balancing/Band steering

2009-04-22 Thread Jason Appah
We have tried both with great results.

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Brian J David
Sent: Wednesday, April 22, 2009 7:33 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Spectrum load balancing/Band steering

This question is for those Aruba deployments.
Has anybody tried the spectrum load balancing feature yet, if so, how
have
your results been? 
We are using the Band steering feature and have found that it works very
well and was wondering what others have been experiencing?
-Brian 

Brian J David
Network Systems Engineer
Boston College

**
Participation and subscription information for this EDUCAUSE Constituent
Group discussion list can be found at http://www.educause.edu/groups/.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.