Re: [WIRELESS-LAN] Getting to the on-boarding Tool
Hi Charles, We don’t have a dedicated SSID for on boarding anymore, as we have found issues with devices that tend to continue latching on to it. That function has been consolidated into our open SSID, so if a device is not registered, it automatically goes to the captive portal where the device can be registered for the open SSID, or onboarded to our secure SSID. --- Eric Kenny Network Architect Harvard University IT --- > On Feb 20, 2018, at 2:39 PM, Rumford, Charles <charl...@isc.upenn.edu> wrote: > > We have a solid idea of what tool we are going to be using, but what I'm more > interested in knowing is how the users get to the tool. What is the process > for a user to onboard to the network before they reach the tool? > > Sent from Nine > From: "Osborne, Bruce W (Network Operations)" <bosbo...@liberty.edu> > Sent: Tuesday, February 20, 2018 14:27 > To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU > Subject: Re: [WIRELESS-LAN] Getting to the on-boarding Tool > > Charles, > > A few months ago we evaluated onboarding solutions to replace our CloudPath > Wizard onboarding solution. The clear winner for us was the SecureW2 cloud > solution. They also have a locally hosted solution if that is your > preference. They are very customer focused. If you file a support ticket for > something they cannot currently do, they automatically submit a feature > request for consideration. > > I strongly recommend you look at their product offering. Feel free to contact > me off-list with any questions. > > > Bruce Osborne > Senior Network Engineer > Network Operations - Wireless > (434) 592-4229 > LIBERTY UNIVERSITY > Training Champions for Christ since 1971 > > -Original Message- > From: Charles Rumford [mailto:charl...@isc.upenn.edu] > Sent: Tuesday, February 20, 2018 1:37 PM > Subject: Getting to the on-boarding Tool > > We here at Penn are currently looking into different ways of getting our > users to our wireless on-boarding tool. We run to into a wide array of OS > limitations, device inconsistencies, and end user stubbornness. > > I was curious on what other schools were doing to get their users to a tool. > On-boarding SSIDs? Captive Portals? Redirections? I'm also curious what have > been some of your largest road-blocks and how you have gotten over them or at > least mitigated them. > > Thanks! > -- > Charles Rumford > Senior Network Engineer > ISC Tech Services > University of Pennsylvania > OpenPGP Key ID: 0xF3D8215A > > ** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found athttp://www.educause.edu/discuss. > > ** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found athttp://www.educause.edu/discuss. > > ** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at > http://www.educause.edu/discuss. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
RE: [WIRELESS-LAN] Getting to the on-boarding Tool
We placed the link to our on-boarding tool on the guest user captive portal. We don't have dedicate on-boarding SSID, just utilize the guest SSID. Dennis Xu | Analyst III, Network Infrastructure Computing and Communications Services (CCS) | University of Guelph University Centre | 50 Stone Rd E | Guelph, ON | N1G 2W1 519-824-4120 Ext. 56217 | d...@uoguelph.ca www.uoguelph.ca/ccs | twitter.com/ccsnews | facebook.com/CCSUofG [1503076355327_PastedImage] From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Rumford, Charles Sent: Tuesday, February 20, 2018 2:39 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Getting to the on-boarding Tool We have a solid idea of what tool we are going to be using, but what I'm more interested in knowing is how the users get to the tool. What is the process for a user to onboard to the network before they reach the tool? Sent from Nine<http://www.9folders.com/> From: "Osborne, Bruce W (Network Operations)" <bosbo...@liberty.edu<mailto:bosbo...@liberty.edu>> Sent: Tuesday, February 20, 2018 14:27 To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] Getting to the on-boarding Tool Charles, A few months ago we evaluated onboarding solutions to replace our CloudPath Wizard onboarding solution. The clear winner for us was the SecureW2 cloud solution. They also have a locally hosted solution if that is your preference. They are very customer focused. If you file a support ticket for something they cannot currently do, they automatically submit a feature request for consideration. I strongly recommend you look at their product offering. Feel free to contact me off-list with any questions. Bruce Osborne Senior Network Engineer Network Operations - Wireless (434) 592-4229 LIBERTY UNIVERSITY Training Champions for Christ since 1971 -Original Message- From: Charles Rumford [mailto:charl...@isc.upenn.edu] Sent: Tuesday, February 20, 2018 1:37 PM Subject: Getting to the on-boarding Tool We here at Penn are currently looking into different ways of getting our users to our wireless on-boarding tool. We run to into a wide array of OS limitations, device inconsistencies, and end user stubbornness. I was curious on what other schools were doing to get their users to a tool. On-boarding SSIDs? Captive Portals? Redirections? I'm also curious what have been some of your largest road-blocks and how you have gotten over them or at least mitigated them. Thanks! -- Charles Rumford Senior Network Engineer ISC Tech Services University of Pennsylvania OpenPGP Key ID: 0xF3D8215A ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
Re: [WIRELESS-LAN] Getting to the on-boarding Tool
We have a solid idea of what tool we are going to be using, but what I'm more interested in knowing is how the users get to the tool. What is the process for a user to onboard to the network before they reach the tool? Sent from Nine<http://www.9folders.com/> From: "Osborne, Bruce W (Network Operations)" <bosbo...@liberty.edu> Sent: Tuesday, February 20, 2018 14:27 To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] Getting to the on-boarding Tool Charles, A few months ago we evaluated onboarding solutions to replace our CloudPath Wizard onboarding solution. The clear winner for us was the SecureW2 cloud solution. They also have a locally hosted solution if that is your preference. They are very customer focused. If you file a support ticket for something they cannot currently do, they automatically submit a feature request for consideration. I strongly recommend you look at their product offering. Feel free to contact me off-list with any questions. Bruce Osborne Senior Network Engineer Network Operations - Wireless (434) 592-4229 LIBERTY UNIVERSITY Training Champions for Christ since 1971 -Original Message- From: Charles Rumford [mailto:charl...@isc.upenn.edu] Sent: Tuesday, February 20, 2018 1:37 PM Subject: Getting to the on-boarding Tool We here at Penn are currently looking into different ways of getting our users to our wireless on-boarding tool. We run to into a wide array of OS limitations, device inconsistencies, and end user stubbornness. I was curious on what other schools were doing to get their users to a tool. On-boarding SSIDs? Captive Portals? Redirections? I'm also curious what have been some of your largest road-blocks and how you have gotten over them or at least mitigated them. Thanks! -- Charles Rumford Senior Network Engineer ISC Tech Services University of Pennsylvania OpenPGP Key ID: 0xF3D8215A ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss. ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
