Unable to get data from Customer Account

Hi Support, My Request ID: sMml7dd7H-5KtX5qv7OVBw Can I know why I get PERMISSION_DENIED when accessing Customer Account? When I view using Google Ads Manager, I can access it. No problem at all. Is there something that I not following? My manager account: 4051124311 My customer account: 16543

Re: how to upload App Campaign HTML5 by Google Ads API

Hi, I know that you need to verify whether the package is feasible in the html5 validator first, but after I checked "Select for App Campaigns", it can pass the verification, but the same package cannot be implemented in the upload api, because the upload api does not have the option of "Select

Re: Upload zip package prompts "An internal error has occurred."

Hi, Thanks for replying to my post. I am using golang to develop, there is no golang code example in the official example provided. So I used my own way to print the request and response structs. Is there the requestId you need here? RequestID : mEiw06f_idsDeldzX1ec0A 在2022年6月1日星期三 UTC+8 02:15:5

Getting InternalServerError on PaymentAccountsService.ListPaymentsAccounts

On 2022-05-27 we started seeing the endpoint *PaymentAccountService.ListPaymentsAccounts* now returning 500 InternalServerError for accounts. {{ "errors": [ { "errorCode": { "internalError": "INTERNAL_ERROR" }, "message": "An internal error has occurred." } ], "requestId": "d_08LdhlmPQWJoc7En

Re: remove multiple assets in one query

the question is still relevant понедельник, 30 мая 2022 г. в 18:49:29 UTC+2, Evgeniy Lepikov: > Thanks for help > But I still can't find a solution. It's now clear that I have to remove > the link between the *asset* and the *ad*. But how to do it? With what? > What type of *Service* and *Oper

Re: RESOURCE_NOT_FOUND during MutateAdGroupAssets

Thanks Nirmita above, I have attached the server response with the *request_id: "O2UzgHHqJylZiNtTL5YGhA"*. Isn't that enough? вторник, 31 мая 2022 г. в 18:21:54 UTC+2, adsapi: > Hi Evgeniy, > > Thank you for reaching out to the Google Ads API support team. > > To investigate the issue further,

Re: KeywordPlanService calls not responding.

I sent you details in private email. Any feedback? On Tuesday, May 31, 2022 at 10:33:20 PM UTC+5 adsapi wrote: > Hi Aslam, > > Thank you for reaching out to the Google Ads API support team. > > To investigate the issue further, could you please provide the complete > request >

RE: Assets Status Missing

Hello Sadia, Thanks for reaching out to the Google Ads API forum. To get further clarity to investigate further, could you please provide us with the complete request and response logs with request-id and request-header generated on your end, so that our team may take a closer look at the issue

RE: Upload zip package prompts "An internal error has occurred."

Hi, Thank you for reaching out to the Google Ads API support team. To investigate the issue further, could you please provide the complete request and response logs, with the request-id? If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex.

Re: Unable to create new page feed via GG API

Hi Martin, Thanks for providing the requested information. DSA Page Feeds have begun migrating from feeds to assets. Please see the migration guide for details. It's possible that one of these accounts has been auto-migrated, while the other account has not (although the error message does not

Re: Google Ads - REST API - clear customer list

Hello, Any chance you have an example for those REST request please? Thanks, Nicolas On Mon, May 23, 2022 at 4:21 PM propel uatmanager < propel.uatmana...@gmail.com> wrote: > Hello, > > Thanks for the quick reply. > > Would you have any concrete example of an HTTP request? > I tried to reconstr

RE: KeywordPlanService calls not responding.

Hi Aslam, Thank you for reaching out to the Google Ads API support team. To investigate the issue further, could you please provide the complete request and response logs, with the request-id? If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library

Re: Google Ads API returns historical search volume for 13/2021

Hello David, Thanks for getting back to us. Unfortunately, this is the only link we can provide to configure the logging system with our client library in PHP. Please note that our API team only addresses API related issues and concerns. Unfortunately, the existing code changing/configuration r

KeywordPlanService calls not responding.

I'm trying to create Keyword Plans using API. Trying to test the sample code that's provided here: https://developers.google.com/google-ads/api/docs/keyword-planning/generate-historical-metrics And API calls get stuck when I call anything using KeywordPlan. For example: response = keyword_plan_s

RE: RESOURCE_NOT_FOUND during MutateAdGroupAssets

Hi Evgeniy, Thank you for reaching out to the Google Ads API support team. To investigate the issue further, could you please provide the complete request and response logs, with the request-id? If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client libra

RE: Google Ads API batch job returns RESULTS_NOT_READY, regardless of the length of the timeout

Hi Alex, Thank you for reaching out to the Google Ads API support team. To investigate the issue further, could you please provide the complete request and responselogs, with the request-id? If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (

Google Ads API batch job returns RESULTS_NOT_READY, regardless of the length of the timeout

Hello Team! We use Google Ads API to automate the process of campaign creation and periodically we encounter the RESULTS_NOT_READY issue. Here's the fresh example: Batch job id: customers/6034707376/batchJobs/9281369305 Request id: D1WMleK2VqciLRZ9StLUng Error log: 15:21:59 ERROR [runtime

RESOURCE_NOT_FOUND during MutateAdGroupAssets

Hi support! I want to remove link between the asset and the ad in Ap_Add ad_group. Assets may be youtube_videos or html5_media_bundles. Using AdGroupAssetOperation

RE: More confusion with Generate Historical Metrics

Hi Bruce, Thanks for reaching out to the Google Ads API Forum. To generate historic metrics, you need to use keyword_plan. The resource name of the KeywordPlan have the following form: customers/{customer_id}/keywordPlans/{kp_plan_id} Could you privately provide the complete request and respon

Re: Landing page view

Hello Dominik, Thanks for reaching out to the Google Ads API Forum. Since you mentioned that you are seeing some discrepancy using the Ads API, which is to be expected according to the docs, then for us to investigate further data discrepancies between AdWords API and Ads API, could you please

Re: Google ads api permission denied ERROR

Hi Anil, Thanks for getting back to us. With regards to the concern of the Production Google Ads Manager account that holds the developer token and not showing it as a user in Google Ads -> "Tools & Security" -> "Access and Security" section for some customers, your concern is related to accou

Re: how to upload App Campaign HTML5 by Google Ads API

Hi, Just to add to my previous response, that while sending complete logs from forum post, please use Reply privately to author option, in order to avoid exposing sensitive details. Thanks Yasar Google Ads API Team ref:_00D1U1174p._5004Q2bE5Tn:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: how to upload App Campaign HTML5 by Google Ads API

Hi, Thanks for getting back to us. Upon checking the stack trace you’ve provided with us, I can see that you've encountered a CUSTOM_EXIT_NOT_ALLOWED error. This error indicates that the custom exits not allowed in the HTML5 entry. As mentioned in this guide, certain types of HTML5 bundles, su

Re: Landing page view

Is there a solution for this problem? The costs are not the same like in the google account? Google Ads API Forum Advisor Prod schrieb am Dienstag, 6. April 2021 um 20:53:56 UTC+2: > Hi Olga, > > If you are seeing these discrepancies in the UI as well, then the issue is > not API specific. I r

Re: Conversions value per cost (ROAS) - Cannot select or filter

How do I do that in Python? Here's a snippet of how I use the Python library to send requests to the API: ga_service = googleads_client.get_service("GoogleAdsService") search_request = googleads_client.get_type("SearchGoogleAdsStreamRequest") search_request.customer_id = customer['id'] search_req

RE: Getting Data

Hi Abinash, Thank you for reaching out to the Google Ads Forum. I could see that you've created two threads with the same concern mentioned on this thread. Please refrain from opening multiple forum threads with the same content for better tracking of the issue. Let's continue our conversation

Re: Avoid getting io.grpc.StatusRuntimeException/INTERNAL: Internal error encountered

Thanks for you help! We'll improve our retry handling and come back to you in case we face further issues. BR Philipp On Tuesday, May 31, 2022 at 6:21:59 AM UTC+2 adsapi wrote: > Hi Philipp, > > I am Carmela, also a member of the Google Ads API team. Thank you for > getting back to us. > > As

Re: How to identify Google Ad Grants account

Thanks much for your quick response. When we tried to validate a Search campaign for the Google ad grants account, we got the following error: cannot target search network network_setting = { 'targetGoogleSearch': 'true', * 'targetSearchNetwork': 'true'

UserList based on events

How to create a userlist based on website events like submit form, add to cart, purchase etc. I checked the below link but not getting the complete sequence of code. https://groups.google.com/g/adwords-api/c/9U5-20zJ_OM/m/8oGAmZW_AgAJ After setting up the events in GTM, what to do? Do we have to

Re: Receive "Unauthorized CREATE operation in invoking a service's mutate method." error for add_amart_display_ads.py

Sorry for that the code above is the error of add_display_upload_ad.py, and the code below is my code of add_smart_display_ads.py: ---

Re: VALUE_MUST_BE_UNSET for ConversionAdjustment

In case it's useful to anyone else, the problem with my submission was that `adjustment_type: RESTATEMENT` was missing. On Wednesday, May 25, 2022 at 10:59:44 AM UTC-7 adsapi wrote: > Hello Bijan, > > Thanks for providing the logs on another thread. So it seems we have a > duplicate thread for

Re: requesting data for product listing ads from 'ad_group_ad' view

Hi Jakeia Thanks for responding. To be clear I am looking for ad performance rather than product group performance. The product_group_view resource does not have fields such as ad_id. Is there a res

Re: requesting data for product listing ads from 'ad_group_ad' view

Hi Jakeia Thanks for responding. To be clear I am looking for ad performance rather than product group performance. The product_group_view resource does not have fields such as ad_id. Is there a res

Re: requesting data for product listing ads from 'ad_group_ad' view

Hi Jakeia Thanks for responding. To be clear, I am looking for data related to the ads themselves rather than the shopping product group performance. For example the product_group_view resource doe

Re: Any way to get additional status information (as in the UI) for Campaigns from the API?

What you see in the screenshot is the Ads UI, the campaigns view to be specific. There you have a column with displays the status of the corresponding campaign. Contrary to the values possible in the "status" field in the API (ENABLED, PAUSED, REMOVED) in the UI additional info is displayed, e.g

Re: what does the value represent in dollars for page bids in historical metrics?

Hey Alex, if you divide the low_top_of_page_bid_micros and high_top_of_page_bid_micros by 1.000.000 you get the same CPC value as it is also visible in the Google Ads UI. Best regards, Mehmet On Monday, 23 May 2022 at 22:47:45 UTC+2 adsapi wrote: > Hi Alex, > > Thank you for reaching out to

Upload zip package prompts "An internal error has occurred."

Hi all, I uploaded a zip package using the code provided in the example, and it keeps prompting an internal error. how should I fix this. Thanks. code example: https://developers.google.com/google-ads/api/docs/samples/upload-media-bundle?hl=en request：&services.MutateMediaFilesRequest{state:impl

Re: KeywordPlanService.GenerateHistoricalMetricsRequest only returns GLOBAL results

Der Google Ads API Team, The API ignores not only the GEO & Location targets but also the "keyword_plan_network" ( https://developers.google.com/google-ads/api/reference/rpc/v10/KeywordPlanNetworkEnum.KeywordPlanNetwork ). So no Matter if you use "GOOGLE_SEARCH" or "GOOGLE_SEARCH_AND_PARTNERS

Get Ads using Google Ads API

Hi all, I would like to imitate the below client script behavior using Google Ads API. 1. is that possible in general using Google Ads API? 2. if yes, can you please provide me some pointers to examples on how to achieve that or references to java classes involved (I'll use the Java

Assets Status Missing

Hi, I'm Trying to get assets that are approved but getting in UNSPECIFIED category. Please help me in this regard. Thank You *Current Query * SELECT asset.id , asset.name , asset.policy_summary.approval_status FROM asset WHERE asset.type IN ('IMAGE', 'YOUTUBE_VIDEO') AND asset.policy_summary

How to identify Google Ad Grants account

Do we have any specific field to identify whether the ad account is a Nonprofit account with Google Ads Grant? This is required when creating a campaign through API because targetSearchNetwork should be False for Ads grant account as Search partners are not allowed. Thanks. -- -- =~=~=~=~=~

Re: Google Ads API returns historical search volume for 13/2021

Hi Jinky, Thank you for the instructions on how to enable the logging. I have done all the steps from your documentation here: https://developers.google.com/google-ads/api/docs/client-libs/php/logging?hl=en and logging to a file don't work. This is how my logging part of ini configurations l

Re: KeywordPlanService.GenerateHistoricalMetricsRequest only returns GLOBAL results

Dear Ads API team, we are quickly approaching 14 days with absolutely no information except reassurances that you're "working on it". Can we at least assume that in light of this - apparently serious and difficult to fix issue - the sunset of Google AdWords API will be postponed and you will N

Re: API Quota Reduction

Hi Ernie, I am particularly interested in having a location parameter in *KeywordPlanIdeaService.GenerateKeywordHistoricalMetrics*. My use case for this is to be able to do some keyword research without the tedium of creating a *KeywordPlan*, a *KeywordPlanCampaign*, a *KeywordPlanAdGroup*, e.