Re: Need clarification about account timezones and DST in report data

2016-10-27 Thread Florian Lherbette
Hi Vishal, Thank your for your answer. But I am still not 100% sure I get it properly. I did already understand that AccountTimeZoneId does not take daylight saving adjustments into account. But could you please tell me if the following is correct or not: reporting metrics (and attributes such

Need clarification about account timezones and DST in report data

2016-10-26 Thread Florian Lherbette
Hi, I've read documentation and other forums thread about how daylight savings time is handled for the account timezones, but I am still a bit confused. Can you please provide some clarification on that? I do know that the AccountTimeZoneId report field does not take DST into account (and that

CustomerService.getCustomers documentation needs fixing

2016-09-16 Thread Florian Lherbette
Hi, CustomerService.getCustomers() does not work as documented. Old forums threads were quoting the docs, but I find more recent threads saying that without a customer ID header the method behaves like the old CustomerService.get (returning the main account for the authenticated user), and tha

Random HTTP 400 errors on AdWords reporting API

2016-08-22 Thread Florian Lherbette
Hi AdWords API team, There seems to be a issue with the report API, starting 3 days ago (2016-08-19). We're getting random HTTP error 400 on (normally valid) report requests, with a generic HTML error message instead of the usual XML error details we get for invalid report definitions: Bad

Re: Needs explanation on EntityCountLimitExceeded.CAMPAIGN_LIMIT error

2016-02-09 Thread Florian Lherbette
ERRATUM: I wanted to say biddingStrategy*Type*, NOT biddingStrategyConfiguration. Sorry for the mistake. Kiran, you obviously have to KEEP "biddingStrategyConfiguration" in your request to set the bids for your new keywords. It's the biddingStrategyType field that you should try to remove. (Re

Re: Needs explanation on EntityCountLimitExceeded.CAMPAIGN_LIMIT error

2016-02-09 Thread Florian Lherbette
016 at 2:29:28 PM UTC+1, Kiran Narasareddy wrote: > > This happened when we scheduled a batch job for adding keywords on > campaigns. There was no update going on. Any idea what might be the case? > > On Tuesday 9 February 2016, Florian Lherbette > wrote: > >> Anthony, I don

Re: Needs explanation on EntityCountLimitExceeded.CAMPAIGN_LIMIT error

2016-02-09 Thread Florian Lherbette
Anthony, I don't think the explanation you give in you first message in the thread is the correct error cause. It's not the limit on the number of keywords/criteria that's been reached, it's the limit on the number of *bidding strategies override* (which is much much lower than the limit on cri

Re: QualityScore on Shopping Campaigns Criterions with Product Partition always "5"!

2015-12-10 Thread Florian Lherbette
) . -- Florian On Thursday, December 10, 2015 at 12:47:53 AM UTC+1, Nadine Sundquist (AdWords API Team) wrote: > > Hi Florian, > > I put my answer inline. Just look for the ==>. > > On Wednesday, December 9, 2015 at 1:15:52 PM UTC-5, Florian Lherbette > wrote: >> >&

Re: QualityScore on Shopping Campaigns Criterions with Product Partition always "5"!

2015-12-09 Thread Florian Lherbette
Nadine, thank you for this information. I have a couple of extra questions though: - Does this affect reports or only the SOAP API? Will quality score be returned as "--" in reports when not applicable? - Is the API already using this new behaviour, or is the feature not rolled out

Re: v201506 Report Fields CSV

2015-11-19 Thread Florian Lherbette
Small correction on my own message: On Thursday, November 19, 2015 at 4:50:51 PM UTC+1, Florian Lherbette wrote: > > And since I'm on the topic of documentation problems, I'll complain a bit > more: I (and some of my fellow developers too) really don't like the new &g

Re: v201506 Report Fields CSV

2015-11-19 Thread Florian Lherbette
Hi Nadine, Is there a specific place in the documentation where you were getting the > CSV? I think Mark was talking about the CSV download links on https://developers.google.com/adwords/api/docs/appendix/reports (e.g. https://developers.google.com/adwords/api/docs/appendix/reports/campaign-

Re: Can not save Audience Rule with ExpressionUserList

2015-11-17 Thread Florian Lherbette
Anthony, while I do agree that this question is not related to AdWords API, I often wonder how technical problems on the AdWords UI should be reported. Is AdWords Community the right place to get feedback on technical issues and escalate bugs to the AdWords engineering team? Also, to add some i

Re: Multiple ads with the same ID

2015-08-28 Thread Florian Lherbette
Ad IDs are not globally unique, and this has been documented for quite some time: https://developers.google.com/adwords/api/docs/guides/working-with-objects?hl=en#understanding-objects I did although make the same assumptions as you in the past. I thought that Ad IDs were globally unique and di

Re: Audience list shared across accounts

2014-10-06 Thread Florian Lherbette
This feature is not readily available on the UI or the API, but apparently it can be done. It seems to be possible to link several accounts belonging to the same advertiser, and (among other things) make remarketing lists from one account available in other accounts. Enabling this involves requ

Re: Error and adwords Service not found

2014-09-01 Thread Florian Lherbette
Hi everyone, We have the same problem here, and I was about to report it as well, Starting 09:22 AM UTC today downloading the service definition randomly fails, for various services. I am using version v201402 of the API as well ; I did not have the opportunity to check if the issue affect v201

Re: Trying to get information from gclid

2014-08-27 Thread Florian Lherbette
Hi Oscar, Click performance reports can only be run for single days, not longer date ranges, as stated in the documentation : https://developers.google.com/adwords/api/docs/appendix/reports#click Here you are requesting a report on "last month" which won't work. Also, you should read the body

Intermittent HTTP 404 errors on ad-hoc reports API

2014-07-07 Thread Florian Lherbette
t the moment if the problem is specific to v201309, as the migration of my code to v201402 is currently under way, and I do not know any way to reproduce these errors. Did any other developers encounter this problem ? Thanks, -- Florian Lher

Problem with ManagedCustomerService sometimes returning empty results

2014-03-13 Thread Florian Lherbette
Hi, I am starting to see empty reponses (pages with zero entries) from the ManagedCustomerService for some user accounts. These users are linked to a single advertiser account and not a MCC, but ManagedCustomerService does work properly for other direct advertiser accounts. I have encountered

Re: Unable to differentiate between "Search Network with Display Select" and "Search & Display Networks - Standard"

2014-03-04 Thread Florian Lherbette
Hi Margaret, As Anash said, there is no way to get the general campaign type from the API, but I noticed that there is a new "DisplaySelect" boolean field on campaign performance reports which should give us the information we need for "search plus display select" campaigns. Also, I think the

Reporting API randomly returning doubly escaped data in XML reports

2013-11-15 Thread Florian Lherbette
I encountered this issue today, using the v201306 XML reporting API. I had an adgroup which has an ampersand in its name, and this ad group name seems to be sometimes returned with a doubly escaped ampersand in ad group performance reports I ran today (the parsed attribute value contained "&" i