Re: Ads API - policy violation and exemption requests

2014-03-14 Thread Anash P. Oommen (AdWords API Team)
Hi Vlad, I think you have most part correct. Here's the complete flow a. send a mutate call, to add a keyword/add. if the mutate fails: I) If error is exemptable: a. resend call, with an attached exemption request; call should always return a reference to the Keyword/Ad; Keyword/Ad

Re: Ads API - policy violation and exemption requests

2014-03-12 Thread Vlad Zloteanu
Anash, Thank you for your help. Looking through code examples, I think I have misunderstood the error handling workflow. I need my system to be always informed of the changes in the approval status of my keywords/ads, and I want to send an exemption request each time it is possible (we never

Re: Ads API - policy violation and exemption requests

2014-03-11 Thread Anash P. Oommen (AdWords API Team)
Hi Vlad, A) Are you doing the following? If yes, let me know, I'd investigate this further. (a) Send a mutate(), call fails. (b) Send another mutate, this time with exemption request. Call succeeds. (c) Do a get(), keyword from (b) is missing. B and C): You should send the request back

Re: Ads API - policy violation and exemption requests

2014-03-10 Thread Anash P. Oommen (AdWords API Team)
Hi Vlad, You will be able to retrieve the keyword to see if it was approved or not. Is that what you are looking for? Cheers, Anash On Wednesday, March 5, 2014 5:04:14 AM UTC-5, Vlad Zloteanu wrote: Hello, Thank you all for your responses. After sending an exemption request, is there a

Re: Ads API - policy violation and exemption requests

2014-03-10 Thread Vlad Zloteanu
Hi Anash, I have no direct way to retrieve the keyword, MutateJobService does not return any reference, only the error message. I can only poll the keywords list and search there, unless I'm missing something. A. For my (first) problem, let me give you a common scenario: 1. Keyword 'false

Re: Ads API - policy violation and exemption requests

2014-02-20 Thread Jeremy Aube
Typically the workflow is that if there is an immediate policy violation, you will get an error for that ad with the policy violation, at which point you can submit an exemption request. Most libraries should have some sort of example code to show you how to do this. For an ad marked pending

Re: Ads API - policy violation and exemption requests

2014-02-19 Thread Anash P. Oommen (AdWords API Team)
Hi Vlad, 1. No, all ads submitted through any service (MutateJobService, AdGroupAdService) undergoes review. A good share of the ads are reviewed automatically, some requires a manual review and can take time. 2. The exemption applies to one ad at a time (i.e. if you have two ads that violate

Re: Ads API - policy violation and exemption requests

2014-02-19 Thread Vlad Zloteanu
Hello Anash, Thank you for your answer, it is very helpful. I would like to confirm with you: what is the exact use case of an exemption request? (through API) Should we send an exemption request immediately after an ad is marked as 'pending review'? Or should we wait the decision, then