Re: Unable to create a Media Bundle Asset through Ads API

2022-09-12 Thread 'Ionut Mihai' via Google Ads API and AdWords API Forum
Hello. No, we never did. Sent debug logs twice here with absolutely no reply. Ended up not giving our users the option to upload HTML5 ads, although the feature was fully developed, but not working due to this problem. On Wednesday, September 7, 2022 at 12:54:47 AM UTC+3 james.r...@adpearance.c

Re: Unable to create a Media Bundle Asset through Ads API

2022-09-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi James, Thank you for bumping this thread. So our team can also take a look at your issue, could you send over your complete request and response logs, and request-id? This way our team can investigate and attempt to replicate your issue so we can troubleshoot and possibly also raise this to

Re: Unable to create a Media Bundle Asset through Ads API

2022-09-06 Thread 'james.r...@adpearance.com' via Google Ads API and AdWords API Forum
@Ionut Mihai, did you ever figure out a solution or workaround here? We are running into a similar issue, unable to upload a HTML5 template via the API. Same bundle works fine through the Google Ads UI and passes verification here: https://h5validator.appspot.com/adwords/asset On Friday, March 4

Re: Unable to create a Media Bundle Asset through Ads API

2022-02-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Ionut, Thank you for following up and providing more details to you concern. So that I can raise the issue to the team and to know if the media that you uploaded met the requirement for the specific media type, would you be able to provide the media that you are trying to upload in the Googl

Re: Unable to create a Media Bundle Asset through Ads API

2022-02-01 Thread 'Ionut Mihai' via Google Ads API and AdWords API Forum
Hello. Any news on this? It's been almost two weeks. Thank you. On Friday, January 21, 2022 at 9:58:27 AM UTC+2 adsapi wrote: > Hi Ionut, > > Thanks for posting on this thread. > > Could you provide us with the complete *request* >

Re: Unable to create a Media Bundle Asset through Ads API

2022-01-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Ionut, Thanks for posting on this thread. Could you provide us with the complete request and response logs with the request-id generated, so our team can better check? For the PHP client library, logging can be enabled by navigating to the Client libraries > Your client library (select PHP)

Re: Unable to create a Media Bundle Asset through Ads API

2022-01-20 Thread 'Ionut Mihai' via Google Ads API and AdWords API Forum
Hello I'm trying to upload a HTML5 asset as ZIP and I'm getting error "The media bundle is not compatible with the asset spec product type. (E.g. Gmail, dynamic remarketing, etc.)" This is a HTML5 for remarketing ads (I'm trying to create a DisplayUploadProductType::DYNAMIC_HTML5_CUSTOM_AD ad

RE: Unable to create a Media Bundle Asset through Ads API

2020-12-09 Thread Google Ads API Forum Advisor Prod
Hi Cody, To further investigate, please provide the following details for the issues that you've mentioned via Reply privately to author option: Customer ID complete request and response with request ID Regards, Ernie John Blanca Tacata Google Ads API Team ref:_00D1U1174p._5004Q28nzfB:ref --

Unable to create a Media Bundle Asset through Ads API

2020-12-07 Thread Cody Polakovic
I'm trying to create HTML5 ads through the API but keep running into errors. Steps I have taken so far: - Create AdGroupAd - Assign AdGroup to my adGroupResourceName - Assign Status to Paused - Create Ad - Assign Name - Assign Type to DynamicHtml5Ad - Assign