Re: [AFMUG] New to VoIP

2015-10-09 Thread Lewis Bergman
t" > *To: *af@afmug.com > *Sent: *Friday, October 9, 2015 1:42:19 PM > > > *Subject: *Re: [AFMUG] New to VoIP > > I always did the same thing with 90 days "free" changes included. It's > free in that I didn't bill separately for it, but after doing a few PBX

Re: [AFMUG] New to VoIP

2015-10-09 Thread Faisal Imtiaz
33155 >> Tel: 305 663 5518 x 232 >> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net >>> From: "Ken Hohhof" >>> To: af@afmug.com >>> Sent: Friday, October 9, 2015 9:26:11 AM >>> Subject: Re: [AFMUG] New to VoIP >

Re: [AFMUG] New to VoIP

2015-10-09 Thread Adam Moffett
*af@afmug.com *Sent: *Friday, October 9, 2015 9:26:11 AM *Subject: *Re: [AFMUG] New to VoIP Faisal, do you own the phones, or does the customer? *From:* Faisal Imtiaz <mailto:fai...@snappytelecom.net> *Sent:* Friday, October 09, 2015 8:11 AM *To:* af@afmug.com <

Re: [AFMUG] New to VoIP

2015-10-09 Thread Faisal Imtiaz
desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net > From: "Ken Hohhof" > To: af@afmug.com > Sent: Friday, October 9, 2015 9:26:11 AM > Subject: Re: [AFMUG] New to VoIP > Faisal, do you own the phones, or does the customer? > From: Faisal Imtiaz > Se

Re: [AFMUG] New to VoIP

2015-10-09 Thread Ken Hohhof
Faisal, do you own the phones, or does the customer? From: Faisal Imtiaz Sent: Friday, October 09, 2015 8:11 AM To: af@afmug.com Subject: Re: [AFMUG] New to VoIP Average Residential consumer spends between $50 to $100 / month on their home phone bill, and is looking to reduce it further (very

Re: [AFMUG] New to VoIP

2015-10-09 Thread Faisal Imtiaz
Option 2 or Email: supp...@snappytelecom.net > From: "Jeremy" > To: af@afmug.com > Sent: Friday, October 9, 2015 12:50:34 AM > Subject: Re: [AFMUG] New to VoIP > Mostly residential...some commercial. I want to do more commercial but the > amount of time spent on customer service changi

Re: [AFMUG] New to VoIP

2015-10-09 Thread Lewis Bergman
That was our model and it was very profitable. After the initial configuration there were fewer changes than you might imagine. Very good money. Faxes though Argh! Inbound was zero trouble with fax to pdf via email but outbound... If someone wanted a real fax instead of a scanner it was a p

Re: [AFMUG] New to VoIP

2015-10-09 Thread Lewis Bergman
nce. I wouldn't want someone's kid to run up a $1000 phone bill and > then refuse to pay it. > > > -Original Message- > From: Eric Kuhnke > Sent: Thursday, October 08, 2015 8:54 PM > To: af@afmug.com > Subject: Re: [AFMUG] New to VoIP > > Question

Re: [AFMUG] New to VoIP

2015-10-09 Thread Lewis Bergman
ance. We usually try hard to convince people to just plug a > > DECT phone base into the ATA. But inside wire maintenance is a big > > cash cow for the phone companies, kind of like extended warranties at > > Best Buy. > > > > > > -Original Message- From:

Re: [AFMUG] New to VoIP

2015-10-08 Thread Eric Kuhnke
It seems that the people successfully doing commercial VoIP are somewhat successful with the "flat rate per month per handset, we manage it all" model. Like $30 or $35 per month per phone, with a minimum of a dozen handsets per business or something like that. With

Re: [AFMUG] New to VoIP

2015-10-08 Thread Jeremy
Mostly residential...some commercial. I want to do more commercial but the amount of time spent on customer service changing pbx/phone/line/extension configurations doesn't seem justified. If we had a call center that understood these issues and this platform it might make sense, but with me stil

Re: [AFMUG] New to VoIP

2015-10-08 Thread Chuck McCown
Powerwho? From: Josh Luthman Sent: Thursday, October 08, 2015 8:01 PM To: af@afmug.com Subject: Re: [AFMUG] New to VoIP Powercode does it now. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Oct 8, 2015 9:54 PM, "Eric Kuhnke&qu

Re: [AFMUG] New to VoIP

2015-10-08 Thread Faisal Imtiaz
mail: supp...@snappytelecom.net - Original Message - > From: "Eric Kuhnke" > To: af@afmug.com > Sent: Thursday, October 8, 2015 9:54:32 PM > Subject: Re: [AFMUG] New to VoIP > Question for those doing VoIP, how are you processing your billing for > internation

Re: [AFMUG] New to VoIP

2015-10-08 Thread Faisal Imtiaz
com > Sent: Thursday, October 8, 2015 10:03:44 PM > Subject: Re: [AFMUG] New to VoIP > International calling scares the bejeebers out of me. The billing issues, > and fear of toll fraud. We have it blocked. No customer has ever noticed. > (Our customer base is not very worldly.) Serio

Re: [AFMUG] New to VoIP

2015-10-08 Thread Eric Kuhnke
r 08, 2015 5:13 PM To: Brett A Mansfield Subject: Re: [AFMUG] New to VoIP Brett, Depends on where you are selling, we have almost a 50% take rate of our phone system. That comes out to about 800 residential lines we are selling at $29.95. BTW - almost 50% of those lines are also purchasing insi

Re: [AFMUG] New to VoIP

2015-10-08 Thread Eric Kuhnke
phone bill and then refuse to pay it. -Original Message- From: Eric Kuhnke Sent: Thursday, October 08, 2015 8:54 PM To: af@afmug.com Subject: Re: [AFMUG] New to VoIP Question for those doing VoIP, h

Re: [AFMUG] New to VoIP

2015-10-08 Thread Ken Hohhof
hnke Sent: Thursday, October 08, 2015 8:54 PM To: af@afmug.com Subject: Re: [AFMUG] New to VoIP Question for those doing VoIP, how are you processing your billing for international calling monthly? Extract the CDR for the customer's SIP registration for days 1-31 of the month, and give it to a thir

Re: [AFMUG] New to VoIP

2015-10-08 Thread Josh Luthman
est Buy. >> >> >> -Original Message----- From: Mark - Myakka Technologies >> Sent: Thursday, October 08, 2015 5:13 PM >> To: Brett A Mansfield >> Subject: Re: [AFMUG] New to VoIP >> >> Brett, >> >> Depends on where you are sellin

Re: [AFMUG] New to VoIP

2015-10-08 Thread Eric Kuhnke
es at Best Buy. -Original Message- From: Mark - Myakka Technologies Sent: Thursday, October 08, 2015 5:13 PM To: Brett A Mansfield Subject: Re: [AFMUG] New to VoIP Brett, Depends on where you are selling, we have almost a 50% take rate of our phone system. That comes out to about 800 resid

Re: [AFMUG] New to VoIP

2015-10-08 Thread Ken Hohhof
phone companies, kind of like extended warranties at Best Buy. -Original Message- From: Mark - Myakka Technologies Sent: Thursday, October 08, 2015 5:13 PM To: Brett A Mansfield Subject: Re: [AFMUG] New to VoIP Brett, Depends on where you are selling, we have almost a 50% take rate o

Re: [AFMUG] New to VoIP

2015-10-08 Thread Eric Kuhnke
ctober 08, 2015 3:51 PM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] New to VoIP > > +1 > Phone is dead. > Email is dead. > Hosting is dead. > Soon bandwidth charges will be dead and it will all be flat rate. > > Everyone will be a plumber collecting nothing more than po

Re: [AFMUG] New to VoIP

2015-10-08 Thread Jaime Solorza
Don't ...even TWC version sucks Jaime Solorza On Oct 8, 2015 12:46 PM, "Jon Paul Kelley" wrote: > As the title states, I am inching closer to offer VoIP as a service > through my WISP. I am wondering if any of you have some wisdom you might be > willing to part with before I embark on this endea

Re: [AFMUG] New to VoIP

2015-10-08 Thread Travis Johnson
”? Uber for plumbers? Look, there’s someone with a wrench in his trunk 10 minutes from my house. *From:* ch...@wbmfg.com <mailto:ch...@wbmfg.com> *Sent:* Thursday, October 08, 2015 3:51 PM *To:* af@afmug.com <mailto:af@afmug.com> *Subject:* Re: [AFMUG] New to VoIP +1 Phone is dead. E

Re: [AFMUG] New to VoIP

2015-10-08 Thread Mark - Myakka Technologies
Brett, Depends on where you are selling, we have almost a 50% take rate of our phone system. That comes out to about 800 residential lines we are selling at $29.95. BTW - almost 50% of those lines are also purchasing inside wiring maintenance at $8.95/month. -- Best regards, Mark

Re: [AFMUG] New to VoIP

2015-10-08 Thread Ken Hohhof
my house. From: ch...@wbmfg.com Sent: Thursday, October 08, 2015 3:51 PM To: af@afmug.com Subject: Re: [AFMUG] New to VoIP +1 Phone is dead. Email is dead. Hosting is dead. Soon bandwidth charges will be dead and it will all be flat rate. Everyone will be a plumber collecting nothing more

Re: [AFMUG] New to VoIP

2015-10-08 Thread Faisal Imtiaz
7266 SW 48 Street Miami, FL 33155 Tel: 305 663 5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net > From: "Jon Paul Kelley" > To: af@afmug.com > Sent: Thursday, October 8, 2015 2:46:34 PM > Subject: [AFMUG] New to VoIP > As the title st

Re: [AFMUG] New to VoIP

2015-10-08 Thread chuck
] New to VoIP The only advice I have is DON'T! There is no money in it! I recommend Ooma Office to my business customers. Everyone who has gone that route has been very happy with it. And it's really cheap comparatively. Thank you, Brett A Mansfield On Oct 8, 2015, at 12:46 PM, Jon P

Re: [AFMUG] New to VoIP

2015-10-08 Thread Ken Hohhof
into the ATA. Oh, and the FCC will require you to offer an 8 hour battery backup option. Which nobody will buy. -Original Message- From: Jay Weekley Sent: Thursday, October 08, 2015 3:08 PM To: af@afmug.com Subject: Re: [AFMUG] New to VoIP It's more stuff to troubleshoot defin

Re: [AFMUG] New to VoIP

2015-10-08 Thread Adam Moffett
Yes it's not as good as internet due to regulation and market saturation. Lucky consumers can pick from 2 or 3 ISP's, but any consumer with internet can pick from hundreds of VOIP companies. You can still make money at it though. In my opinion it is most useful as a tool to help make an inte

Re: [AFMUG] New to VoIP

2015-10-08 Thread Jay Weekley
It's more stuff to troubleshoot definitely. Jeremy, are your VOIP customers residential or commercial? Jeremy wrote: We make a small amount of money, with fairly decent margins, but hardly enough to be worth the additional tax burden and ridiculous amounts of regulatory red tape. I wonder w

Re: [AFMUG] New to VoIP

2015-10-08 Thread Jeremy
We make a small amount of money, with fairly decent margins, but hardly enough to be worth the additional tax burden and ridiculous amounts of regulatory red tape. I wonder why??? continuously. On Thu, Oct 8, 2015 at 1:04 PM, Brett A Mansfield < li...@silverlakeinternet.com> wrote: > The only a

Re: [AFMUG] New to VoIP

2015-10-08 Thread Brett A Mansfield
The only advice I have is DON'T! There is no money in it! I recommend Ooma Office to my business customers. Everyone who has gone that route has been very happy with it. And it's really cheap comparatively. Thank you, Brett A Mansfield > On Oct 8, 2015, at 12:46 PM, Jon Paul Kelley wrote: >

[AFMUG] New to VoIP

2015-10-08 Thread Jon Paul Kelley
As the title states, I am inching closer to offer VoIP as a service through my WISP. I am wondering if any of you have some wisdom you might be willing to part with before I embark on this endeavor. I, of course, have some exposure to VoIP, but not a great deal. I have VoIP phones in my office, but