How about outsourced outbound sales calls?
On 3/6/2017 10:13 AM, Wireless Administrator wrote:
Over time I�ve seen plenty of discussion about outsourcing technical
support.
Does anyone have experience outsourcing the sales process? I�m
talking about new internet access account
I have seen folks hire an “old guy” that is retired or semi-retired to do
sales. It depends on the volume you are looking to do. The “old guy” approach
has worked well for the 4 or so I know who do it.
Justin Wilson
j...@mtin.net
---
http://www.mtin.net Owner/CEO
xISP Solutions- Consulting
I've had both support and CSR for a long time. They're good for call
centers but by no means come close to the quality of a good in house person
will be.
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Mon, Mar 6, 2017 at 11:13 AM, Wireless
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Chuck McCown
Sent: Monday, March 06, 2017 11:18 AM
To: af@afmug.com
Subject: Re: [AFMUG] Outsource Sales
I have had mixed results over the years. Outsourcing sales will work just
fine. Tech support is a bit more tricky. You will have
I know of a company that is starting who will do JUST that. Sales and
scheduling, etc. They are also planning on tech support as well.
I'll shoot you an email offlist so you can talk with this company. They're
an ISP and looking to start the sales/tech support where they treat your
customers as
I have had mixed results over the years. Outsourcing sales will work just
fine. Tech support is a bit more tricky. You will have to come up with a
pretty exhaustive decision tree/flow chart and even then they will have to
escalate a good portion of tech support calls back to you.
From:
