Re: Why a "after modify" active link don't fire following a push field active link

2006-05-14 Thread SUBSCRIBE ARSLIST kun.li
Thanks Alfred,Thanks your advice, How can I let the client become aware of this change.I found that Use the PERFORM-ACTION-APPLY commond to alters the record can bringing it to the client,But I want to know How do it with the Push field action? Thanks ___

Re: ARS v7 and non-Unique user logins

2006-05-14 Thread Dave Barber
** You are absolutely right - our SOx audit is going on this week, and uniqueness of user ids and traceability is an absolutely critical area - we don't allow any "generic" (ie. used by many users) accounts to do data updates.   Having been an auditor at a prior employer, that would definitely be

Re: Demo login not working in ARS 6.3

2006-05-14 Thread Remedy Developer
** Hi All,     Changing the Cross-Ref Blank Password option to "F"in the ar.cfg file did the trick. Thanks All for your valuable suggestions.   Frank.  On 5/14/06, Mark Blankenship <[EMAIL PROTECTED]> wrote: ** Perhaps you want to include a password just in case, as Axton mentioned, 'Cross Refer

Re: Why a "after modify" active link don't fire following a push field active link

2006-05-14 Thread Alfred Differ
** The push field action alters the record on the server without ever bringing it to the client.  That means the filters will fire for that modified record, but no active links should.On 5/14/06, SUBSCRIBE ARSLIST kun.li < [EMAIL PROTECTED]> wrote:Hello,Does anybody know why a "after modify" active

Re: ARS v7 and non-Unique user logins

2006-05-14 Thread Michiel Beijen
One thing I do not like about the possibility of having two (same) logins with different passwords is that you can't track what's been changed to the system. If you see the status of an item has been changed by user x, you still can't tell which user it was because you might have TWO users x only

Why an "After Modify" Active Link don't fired after a "Push" action perform?

2006-05-14 Thread 李坤
Title: Mail Hello All,     I use the "Push" action to modify a request. An " Modify" Active Link don't fired after it perform, but an "Modify" Filter can, Why?     How resolve it?   Thanks & Regards     [EMAIL PROTECTED] 2006-5-15

Why a "after modify" active link don't fire following a push field active link

2006-05-14 Thread SUBSCRIBE ARSLIST kun.li
Hello, Does anybody know why a "after modify" active link don't fire following a push field active link. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Re: Oracle library/version issue at BMC Remedy ARS installation

2006-05-14 Thread Greg Parish
It should work fine as long as your LD_LIBRARY_PATH environment variable includes the lib32 directories in the list. $ORACLE_HOME/lib32;$ORACLE_HOME/network/lib32;$ORACLE_HOME/rdbms/lib32;$ORA CLE_HOME/precomp/lib32; __

Re: ARS v7 and non-Unique user logins

2006-05-14 Thread McKenzie, James J C-E LCMC HQISEC/L3
Title: RE: ARS v7 and non-Unique user logins ** Comments below... -Original Message- From: Action Request System discussion list(ARSList) To: arslist@ARSLIST.ORG Sent: 5/14/2006 6:16 PM Subject: Re: ARS v7 and non-Unique user logins Axton,     This feature was not intended for "in

Re: ARS v7 and non-Unique user logins

2006-05-14 Thread Carey Matthew Black
Axton, This feature was not intended for "integrations". Rather our vision is to set up some captive environments for users to do specific tasks. Tasks like: "I forgot my password, how do I reset it?" (among others) The general thinking would be that we would create a second User record fo

Re: Error while downloading documents

2006-05-14 Thread Don McClure
I have downloaded the documents successfully with: IE 6.0 -- WinXP SP2, latest patch--java 1.4.2_09 (Sun) Java 1.5anything has broken a number of services on our campus, I strongly suspect such is possible with BMC sites themselves. You might try reverting to Sun/java 1.4.2_09 or earlier, if your

Re: Demo login not working in ARS 6.3

2006-05-14 Thread Mark Blankenship
** Perhaps you want to include a password just in case, as Axton mentioned, 'Cross Reference Blank Password" is enabled.   ** Arsignal does not allow you to create a dummy admin account. It will force the system to reload without rebooting the system.   If you want to create a dum

Re: Error while downloading documents

2006-05-14 Thread Jason McDonald
** Browser: IE 6.0 OS: Win XP SP2 java version 1.5.0 (Sun)   It occurs when I click on "Product Name" menu in the 'Documentation' section.   Thanks  On 5/14/06, Jason McDonald <[EMAIL PROTECTED]> wrote: Hi List,   I'm getting this error while trying to download documentation for ARS 7.0.   Any he

Error while downloading documents

2006-05-14 Thread Jason McDonald
** Hi List,   I'm getting this error while trying to download documentation for ARS 7.0.   Any help?   Thanks Jason __20060125___This posting was submitted with HTML in it___ error.GIF Description: GIF image

Re: Demo login not working in ARS 6.3

2006-05-14 Thread Herb Partlow
** Arsignal does not allow you to create a dummy admin account. It will force the system to reload without rebooting the system.   If you want to create a dummy admin account using the following   ARCACHE Common Syntax: arcache -Ua -e 099 -lw 1 -n”TempAdmin” -p”” -s

Re: Demo login not working in ARS 6.3

2006-05-14 Thread Jason McDonald
** Also try the "arsignal" command [refer to your docs] to create a dummy account. On 5/14/06, Axton Grams <[EMAIL PROTECTED]> wrote: Remedy Developer wrote:> **> Hi All,>>I have been using ARS 6.3, WIN 2000 Advanced Server, MS SQL 2000 for > quite a long time now and it used to be working fine

Re: ARS v7 and non-Unique user logins

2006-05-14 Thread Anesh A Kurian
Hi Carey, With reference to your this mail I liked to ask you how we can create this scenario on ARS 6.3, i.e. to have multiple users with the same user name and different passwords because I tried to create this scenario but it gives me an error saying already an user exists with same User name.

Re: Demo login not working in ARS 6.3

2006-05-14 Thread Axton Grams
Remedy Developer wrote: > ** > Hi All, > >I have been using ARS 6.3, WIN 2000 Advanced Server, MS SQL 2000 for > quite a long time now and it used to be working fine. But suddenly from > nowhere I have got a strange problem. I'm not able to login to Remedy > Administrator as "Demo". I tried t