When I have had to construct these types of searches, you end up putting
the user in a bit of a crunch, and end up developing a form that builds
the 'advanced search string' for the table qualification. (This AND
That) AND (Something OR Nothing)
For a simple AND construct a AL Guide and a
1. There is a completely new way of doing auditing on forms. You need to review
this before you tackle what you were doing.
3. Check for fields not in view and you will find the requester login and some
of the other fields.
3. Notifications are controlled by the new form SYS:Notifications you
Have you looked at the 'View Audit Log' ?
When you are looking at a ticket its a menu option under the 'Functions'
heading.
It might only be available to Incident Managers, I'm not sure.
Colin
ARS 7 ServiceDesk 7 MSSQL2005 Windows2003
Colin Chapman, UNCW
Phone: 910-962-7356
Email: [EMAIL
Leonard,
I'm still new to remedy but still I could not agree with your statement
- You may also want to verify that the outgoing message in the queue
(Message Form) actually gets the Send Message value set to No after
the message has been sent. Did you mean status of Send Message is set
to
I'm sorry about that. Yes, I meant Send Message set to Sent. I was not
in the form at the time.
Leonard
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