Re: You are granted one wish for ARS -- what is it?

I would like to see the ability to define local variables instead of creating a seperate new hidden fields for holding dynamic data. I think that would take out a lot of performance overhead while loading a form in user tool. Merry Christmas to all. Regards, Rakshit On 12/27/07, Axton [EMAIL

Re: When I create a View form does not load datetime fields

Thank you. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Friday, December 21, 2007 12:05 PM To: arslist@ARSLIST.ORG Subject: Re: When I create a View form does not load datetime fields Create a view on from the

ARS Home Path

Hi all, does anybody know a way how to find out the actual ARS Homepath from the actual opened User client? Best would be within a set-fields action. I need this to save some Attachements temporarily into this path. Thanx, sileem -- Ist Ihr Browser Vista-kompatibel? Jetzt die neuesten

Re: Attachments on Notify action

Permissions are good; public has access. The problem, I think, is that the email engine isn't processing templates at all. I can use a template but all I get in the resulting email is the text of the template. For example: # # File exported Wed Dec 26 15:15:47 2007 # Schema:

Re: Attachments on Notify action

JT, You may need to look at the PERMISSIONS on that attachment field. For a test, make it PUBLIC and then see if that works. Gp George Payne Corporate Applications Developer Electric Reliability Council of Texas (512) 248-3940 [EMAIL PROTECTED]

Re: 7.1 upgrade?

Thanks for the valuable information! J.T. New Edge Networks An EarthLink Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Wednesday, December 26, 2007 4:00 PM To: arslist@ARSLIST.ORG Subject: Re:

Re: ITSM Change RFC Design Question

Sure, I would love to read some of the documents you speak of for standardized best practices. At this point in the game all is beneficial. -d David K Hill _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller Sent:

Re: ARS Home Path

The AR Home path is not set in a clients environment, but is set in the ar.ini file. I do not think there is a way using workflow or any Run Process action so get this but to go into the ini file and find the path from there.. You could try setting the contents of the ini file to display only 0

SMS SYNC issue

Hello List, I currently having some issues getting my SMS Sync to sync with DSL. My configuration: ARS Server Version: 7.0.01 patch 003 DB: SQL Server 2005 9.00.1406 Operating System Windows NT 5.2 (Windows 2003) I'm recieving the following error when I run the sync command: C:\SMSSyncset

Suppressing Remedy Macro errors

Does anyone know how to suppress the Error box that comes up after you run a macro that finds no valid data? __20060125___This posting was submitted with HTML in it___ * This communication, including

Re: ARS Home Path

I think it is actually different than that... (The ar.ini lives inside the directory that Sileem is looking for.) The value might come from: The local Windows OS (Registry) Exact key depends on the ARS version we are talking about. OR The preference server (ARS data) I guess it would

Re: ARS Home Path

Yes you have something there.. I didn't really think of the fact that the ini file resides in the home directory.. And that's a very valuable point you have made about users accidentally downloading a file that is already a resident of the home directory and thus overwriting it.. Using the

Re: ARS Home Path

I don't think the ARS Home Path is in the ini. I think that is the Search Path for Reports/Macros (Tools - Options - Search Path on the General tab). The data is in the Registry. If you want you can do a Set Fields RunProcess to pull the data with one of the following command strings. reg

Re: Suppressing Remedy Macro errors

SUPRESS_WARNING: Error Number is the line you got to include into your ar.conf (ar.cfg if windows) on your server and run arsignal -c hostname:port after making that change in the configuration file Joe -Original Message- From: Action Request System discussion list(ARSList)

Re: Attachments on Notify action

Thanks for the effort, Jason, though it has largely become a training exercise at this point. I decided to stick with what I know better and wrote some workflow to push the attachment to the AR System Email Attachments form, the text fields to the AR System Email Messages form, relate the two

Re: Attachments on Notify action

Hi J.T., Are you trying to use one of the text templates that export out of the admin tool for an outgoing email? I haven't tried that but isn't quite what I am talking about. I have been trying to test this but had some issues with my VM. I was finally able to resolve the VM issues but