Matt is correct. While there once was a time when you could mix and match
which products were (and were not) on maintenance, the current BMC Remedy
policy is more like all or none -- meaning you may choose to have ALL of
your Remedy products under maintenance, or NONE of them.
If you choose the
Hi all,
I'm using the Data Management Tool (9003, I think) to
load data to ITSM 7 application.
When I try to validate the data, it doesn't do
anything. Just hangs. It sends the Master record to
DLD:ThreadManager and one record each to
CAI:Events and CAI:EventsParam forms and then
nothing happens.
**
Try going in to the ARSystem Administrator Console and resetting the number of threads associated with the plugin. It sounds like somehwo this information got corrupted and AR doesn't know how many threads to use.
Kelly Deaver
[EMAIL PROTECTED]
(Yes, I work for BMC. This post reflects the
Hi dear listers
I need set to $NULL$ a Diary Field after that modify the record, I try
with a Set Field in a filter but appear a error that say:
Error with one of the field/assignments in the set filter/active
link/escalation definition : FIELD (ARERR 168).
Diary field cannot be set to a NULL
H dear listers
I have installed Service Desk 7.0.03, in the Flow Process appear the
option Siguiente Fase (Next Stage) in last position when normally
appear first, how do I order those options?
The locale It's in es_MX
Architecture:
Windows 2003 Server
BMC Datastore Oracle
AR Server 7.1 and ITSM
Hi All,
Our client has ARS 7.0.01 Patch 4 and I have 'Administrator' permssion. But
from the client tool the server side logging is grayed out.
Remedy Client and Administrator is 7.0.00 Patch 2
On the Administrator - Client-Side Logging Group: Administrator
Need help
Atul
Hello Guillermo
as far as i am aware, you cannot set/reset the diary field to NULL. Once an
entry is saved, it becomes Read Only. I think there are utilities out there
which will let you edit the field.
But why are you trying to set the field to NULL? It is supposed to be like a
Audit trail,
Hi Axton,
I have done all these settings.
I have imported the non unicode database to uncode supported database.
When i am checking from SQL prompt , the data is displaying in proper format.
After upgrade of ARS when i am entering data from the midtier and when search
the records , the records
Hi,
Go to armonitor.cfg file. And copy the line
C:\Program Files\AR System\ARServer\arplugin.exe -i C:\Program Files\AR
System\remd10 -m
And paste it on command prompt, then run it.
Then one message will come
Loaded web services plugin successfully.
It means web services
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