Re: Upgarde ARserver 7.1 patch 5 from non-unicode to unicode

As Misi pointed out there are many ways of managing the data migration between a non-unicode and unicode system. An in-place conversion of an existing system cannot be achieved by using the installers. In theory you may be able to convert the database to unicode at the db level but this

Re: AR System 7.5 Installer issue/question

Hi, I see that this is related to the Oracle Jdbc Driver. Try to check the Oracle Jdbc driver which might be missing from the Database side. Thank you, Sriram On Sat, Jan 31, 2009 at 5:16 AM, Pruitt, Christopher J christopher.pru...@eds.com wrote: ** We are running into an issue with the

7.0 Set Fields in HPD:Helpdesk from CTM:People Error

Greetings, I have created a non-visible text object on HPD:Helpdesk. I would like this object to turn visible on HPD:Helpdesk if when a customer is searched for and selected, and that customer is labeled as support staff. I have tried using a Set Fields active link, however when I save the

Re: 7.0 Set Fields in HPD:Helpdesk from CTM:People Error

It sounds like you are going to need two active links; one with a set fields action that pulls the Support Staff field value from CTM:People; and another that checks the value of the local, HPD:Help Desk field. AL 1: Run If - 'First Name' != $NULL$ Action 1: Set Fields ~ From CTM:People

AssignEng : Name parameter (or name field in a parameter) is empty () ARERR - 102

Hi All, Started getting this error when we turned on the Assignment Engine in the Configure Incident Rules. Running 7.0.1 patch 2. AssignEng : Name parameter (or name field in a parameter) is empty () ARERR - 102 I saw this question asked back in June 2008, but did not see an answer. Any