I just tested passing 300 chars of data through to Work Order and it's
working...SRM 2.2 Patch 2.
Sorry I can't help with the SQL question though. Perhaps the error is
related to the CAI:EventParamsInterface form, which is an inner join of
CAI:EventParams
On Fri, Jun 12, 2009 at 12:57 PM, lee
Those fields are all unlimited.
I know some of them weren't but it seems to get stuck at the
CAI:EventParams part.
But anyone know if creating the column in SQL 2005 is ok or do I have
to do something else to bring that column back?
For example, deleting the field and recreating it?
Importing the
I found the same issue when submitting Service Requests from Advanced
Interface Forms through to Work Order. However, modifying the fields on the
AIF to the appropriate data length and changing the SRM:Request SR Type
Fields to be unlimited worked fine, there was no need to touch the CAI
forms.
On
It seems that a few of our service request fields are greater than 254
characters but the workflow wouldn't use the unlimited value field.
So these service requests were 'stuck'.
Figured that allowing more than 254 would allow it through and it did.
On Jun 11, 9:16 pm, Howard Richter wrote:
> I
the enviroment ARS7.5patch001
Kevin-J wrote:
>
> HI, all
>
> Do somebody know how to modify the CSS of the SRM, I reallly need some
> suggestion, thanks
>
>
>
>
>
>
> Best Regards,
>
> 金 恺 （Kevin Jin）
>
> Professional Service Consultant
> BMC Software China
> Room 516, 5th Floor,159 M
HI, all
Do somebody know how to modify the CSS of the SRM, I reallly need some
suggestion, thanks
Best Regards,
金 恺 （Kevin Jin）
Professional Service Consultant
BMC Software China
Room 516, 5th Floor,159 Madang Road, Xintiandi,Shanghai 200021,China
Tel. +8621-6135-7233
Fax: +8621-6135-723
I have to ask the question, why would you need to modify that form?
On Thu, Jun 11, 2009 at 7:09 PM, lee wrote:
> Hi,
>
> We had an issue with the CAI:EventParams form.
> The Params Value (301386800) input value was changed from 254 to 1500
> as a workaround for an issue.
> The save took plac
Thanks for the thorough reply David
Your contribution to the list is really greatly appreciated!
Guillaume
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Easter, David
Sent: Thu 06/11/09 2:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: Does CMDB 7.5.00 s
F d and cmdb was slightly modified from 2.1 to 2.2 however it is in a
different class in 7.5. So it appears bmc modified some decisions
about that. Also A.I.E and C.d.I. Were modified as well. With 7.5.
This may not help so much.. But I did notice that but cannot off the
cuff through out the
Hi,
We had an issue with the CAI:EventParams form.
The Params Value (301386800) input value was changed from 254 to 1500
as a workaround for an issue.
The save took place and things were working fine for a while.
Then we changed it to 255 and it caused an issue.
Our environment:
Remedy 7.1
ITSM 7
Thanks for the info and I'll do a search and let you know what I find or
what route BMC may recommend (I opened a support ticket).
Thanks for the help!
Tauf Chowdhury
Analyst, Service Management
Office: 631.858.7765
Mobile:646.483.2779
From: Action Request System discussion list
I agree with your comment on getting the relationships right, and it's true
that many of the classes can be used pretty much any way you like. However, I
keep going back to the idea that each class was created for a particular reason
with more or less specific uses in mind. I prefer to try to
That's a good point, Lyle. But Communication_Endpoint is a pretty general
classs that could cover pretty much anything that doesn't have its own
class.
ConnectivitySegment and several others are categorization subclasses beneath
the ConnectivityCollection class. The relationships between the CIs
Jason,
Check if the 'Advanced' checkbox is ticked ON for any table under Table/Tree
property on any of the asset form from where you get this error. If so disable
it and retest.
I recall this error couple of years back and unchecking the box fixed the issue.
Hope it helps.
Thanks,
Mohan
On
Which classes are you thinking of? I see ones for logical items like an IP
endpoint, WAN, LAN, etc., but nothing that would account for things like
routers and switches except for computer system. And the fact that they have
the primary capability field that has values like Router and Switch i
The 2.1 data model does have sub-classes for network components. What you
don't have a class for should work as a categorization subclass in one of
the existing ones.
Rick
On Thu, Jun 11, 2009 at 1:57 PM, Lyle Taylor wrote:
> **
>
> Most network equipment simply goes under Computer System. If
Hi Shawn,
I just reread your original post. I didn't catch that it was user activity
in Asset Management that was triggering this. Looks like two different
issues.
I haven't used AM for a while but that does sound familiar with AM 6 and
opening a CI form (i.e. Computer System). I forget the sp
We started receiving these errors in our error log in the last week or two
also. The messages in our arerror.log show that it is part of the approval
server though (version 7.5.)
Thu Jun 11 12:57:10 2009 Approve : Name parameter (or name field in a
parameter) is empty (ARERR 102)
We get 4 lines
Most network equipment simply goes under Computer System. If I recall
correctly, there is a Primary Capability field that you can use to indicate
whether it is a switch, router, etc. if you want to.
Lyle
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Beha
What is the best method for using Asset Management to create CI's such
as Network Equipment etc... ?
In CMDB there are different forms for a plethora of network equipment
but in Asset, under CI Type, there is a very limited set of data.
Any suggestions?
Tauf Chowdhury | Forest Laboratories,
Good afternoon everyone,
We randomly started getting a message on Asset Management today citing an error
any time you try to open the Asset Management Console or any form dealing with
assets. The error is:
ARERR [102] Name parameter (or name field in a parameter) is empty
I've seen instances
I am as well. We upgraded from a prior version of SRM and had a BMC person
here doing some minor custom stuff, so I wonder if there was a problem in the
upgrade because of that.
That should be ok as I plan to restore my DB from production and do a new
install of 2.2. Perhaps that would help.
HI All,
Does anyone have a matrix of all of the forms that are installed with ARS 6.3,
7.1, and 7.5?
I am looking to see a comparison of what has been added, changed and dropped
during the evolution to 7.5
Thanks
Mark
Mark Brittain
Remedy Developer
I spoke with the Atrium team and here's the answer:
Atrium Core will support the use of Tomcat 5.5 for all functions within Atrium
Core except the Atrium Registry. Customers not using the Atrium Registry can
install and use Tomcat 5.5, and this configuration will be fully supported by
BMC.
Bec
Hello Listers,
ARS 7.1 Patch 004
Midtier 7.1.00 Build 200708221849
Apache Tomcat/5.5.17
Java 1.6.0_13
When a midtier page is loaded there is an interim page in the browser
history. (BMC Remedy Mid Tier - Page Loading)
This prevents you form simply clicking the Back button of the browser
Hi Bala,
Yes, you could federate to other AM systems but in 7.03 you would need CIs
in the base system representing each of the CIs in the target system. The
relationships could then be built.
Have you looked at 7.5 as it may have a better fit to what you need..
Cheers
Peter
> All,
>
> Has any
All,
Has anyone set up the CMDB to use federated data links? Is it possible to have
federated data links from one AR Server Asset Management system to another?
The organization that I work for has a few Asset Management 7.03 systems that
each contain their own data. Is it possible to have fe
We're on SRM 2.2 p002 and it has Relationship functionality for WO's. We have
noticed that Asset Mgmt doesn't recognize the relationship type so you can't
see the related WO's from the Asset. According to Support, this is an RFE, but
that's arguable.
-Original Message-
From: Action Re
Good morning,
Has anyone heard from BMC whether the next version of SRM will have
relationships or not? If you pull up the Work Orders form, it looks like BMC
hastily copied the form from Change Management and deleted the table field and
workflow but left the tab and a few buttons there. It s
This is how I used this. Its a few years since I wrote this, and would
definitly do it the Java way today:
ARPLUGIN_EXPORT int ARDBCGetMultipleFields(
void *object, /* IN; plug-in instance */
ARCompoundSchema *schema, /* IN; form containing the data */
ARFieldMappingList *mapping,
++
Please Read The Disclaimer At The Bottom Of This Email
++
Rob,
We are on 7.0.1 and tried the same approach. We only set the server name in the
reports form, did not need to change the IDBC
Hello,
Has anyone successfully pointed reports from the Reports Console to another
server?
We want to route the reporting from the Reports Console on the prod DB to the
DR box to minimize Remedy slow-downs during business hours.
I know in the Report form for each report there is a server field
Hi listers
I'm currently in the process of creating a "hello world" in remedy, based on
the ardbcskl.c
Unfortunately my efforts are not going well.. I'm getting an error 129 - which
i have resolved to "Field limit definition is invalid.
The field limit specified for this field is invalid.
Fo
33 matches
Mail list logo
