How can we create a drop-down field that allows multiple selection? I have
created a character field and attached it to a menu with "append item"
selected. However the customer wants to disable edit feature on this character
field. Any suggestion?
Thanks
Shweta
---
_
It will not work. Binary compatibility between sparc/intel platforms
is not possible.
Axton Grams
On Tue, Sep 15, 2009 at 10:55 AM, Rabi Tripathi wrote:
> Hi folks,
> I need to create a ARS 7.5/ITSM setup to play with. Preferably on Solaris. I
> have no Sun box readily available.
>
> I'm think
Looks like it was my configuration! One of my segments had Saturday checked
(doh).
On Tue, Sep 15, 2009 at 2:58 PM, Jon Chau wrote:
> Hello Listers,
>
> Based on my experience, it appears that milestone actions that fire off of
> service targets in SLM do not use business time. Example - I hav
Hello Listers,
Based on my experience, it appears that milestone actions that fire off of
service targets in SLM do not use business time. Example - I have a
milestone action that sends a notification 300% of Goal time from start.
Even though business time segments are configured to be available
It was the license feature (Mid Tier no longer hogs a license for 1 hour when
the customer closes the browser) on 7.5.
Lisa
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Friday, August 28, 200
We use Tomcat and Port 8080 for our mid tier. For some reason the installation
of Tomcat from the Midtier comments out the Connector = port 8080 line and I
have to uncomment it. It never did that before, so I wasn't looking for that.
It's working now though!
Thanks!
Lisa
___
Yes it needs to be configured in a number of places. Do you have access to
BMC's knowledge repository? If so look at this article, KM-00024290
Kevin Begosh, RSP
Remedy Development
ACE-IT
IS&GS Defense
301-791-3540 Phone
240-291-2467 Cell
kevin.beg...@lmco.com
From: Action Request System di
If you have access to the Windows User Tool (WUT) it will use less memory when
processing queries like that (although, 100,000 records is still a lot for it,
especially if you're pulling back Incidents). The question I have, though is
where you're actually running out of memory. It's possible
Hi listers...
One of our Remedy instances is running on IM 7.03 with MT 7.1 patch 5.
She is running a large Incident search that returns ~100,000 records (1
month worth of issues in our case) which she then wants to run an AR
report off of.
The search fails with an "Exception error" but works w
To the best of my knowledge, the AR System executables created for Sun SPARC
architecture will not work properly on a Solaris x86 nor Solaris x64 box. When
we spoke with Sun Microsystems representatives on this topic a couple of years
ago, that is what they stated to BMC - i.e. that complex bin
You're right - the analogy isn't perfect. The point was really just that the
hardware platform is different and the binaries must be compiled for the
platform they're running on. Maybe Linux running on Intel vs. Linux running on
PowerPC would have been better.
You are correct that the OS APIs
David,
we noticed the same problem after upgrading to 7.1(from 6.3). I did some
investigations and found out that before 7.1 only filters were counted if the
at least one action of the filter was executed. In 7.1 every filter is counted
regardless if an action is executed or not. We multiplied
However, if you want to
Lyle,
Ok, may be I was being too optimistic.
However, if you want to use PC/Mac analogy, you should talk about
Windows on Intel
vs
Windows on PowerPC, if such a thing ever existed.
I know people ran windows stuff on Mac/PowerPC using emulation software, but
that's not
The Linux AR server specifically requires the 64-bit Oracle client.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of patrick zandi
Sent: Tuesday, September 15, 2009 10:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARSystem 7.5p2, Linux/oracle install err
In my experience this error may not have _anything_ to do with permissions.
It's still a catch-all error. Things to verify:
1) Is ORACLE_HOME set to the correct value in the shell you're running the
installer in?
2) Is $ORACLE_HOME/lib included in your LD_LIBRARY_PATH variable?
3) Is $ORACLE_H
put the oracle 32 bit client on the box and configure it to talk to the
64bit server,
Then install again pointing tot he 32 bit oracle client (two_task).. I bet
it will work...
Just a thought...
On Tue, Sep 15, 2009 at 12:15 PM, Doug Blair wrote:
> Good Morning, listers!
>
> I am building a sma
Good Morning, listers!
I am building a small Demo Remedy server box on Red Hat Linux with a
local Oracle-xe (that's the free, limited use, Oracle 10.2.0.1) on
x86_64bit.
OS install - OK: Linux 2.6.18-128.7.1.e15
Oracle install: OK, I think: Installer script completes and database
starts,
Correct, you would need ARS for Solaris X86 Server.
not ARS for Solaris for Sunos.. Which is what is currently availible.
On Tue, Sep 15, 2009 at 12:02 PM, Lyle Taylor wrote:
> There's a big difference between Solaris running on Sun processors and
> Solaris running on Intel processors. It's ki
Matthew,
I apologize, my mobile phone lost power. I tried to return your call but
got no connection. Please call back at 404-474-3155.
-SMR
On Tue, Sep 8, 2009 at 10:56 AM, Matthew Sibley wrote:
> ** Hi List
>
> It's been a while since I posted on this list, I hope everyone that I know
> on
There's a big difference between Solaris running on Sun processors and Solaris
running on Intel processors. It's kind of like the difference between PCs and
the old Macintoshes (before they switched to using Intel processors).
Basically, it's an entirely different hardware platform, and the bi
Hi folks,
I need to create a ARS 7.5/ITSM setup to play with. Preferably on Solaris. I
have no Sun box readily available.
I'm thinking of either using a dedicated Intel box with Solaris, or just use
Sun's "Virtual box" on my existing Windows PC.
(http://dlc.sun.com/virtualbox/vboxdownload.html)
Peter,
Thanks. Support just got back to me an noted that the default is 10,000 but
that most applications need 200,000 to 660,000. From the Configuring
documentation "Defines the number of filters that can be performed in an
operation. The default and recommended number is 1. Increase thi
We are seeking Senior Level BMC Remedy Developers and Architects with TS
Clearances for our Washington DC metro area team. (Ideally a TS SCI).
BMC Remedy Development or Administration experience is required.
This is a full time position with a generous salary, bonuses and
benefits package. We
Susan,
We have a few different Remedy positions available on different levels. Our
client is looking to ramp up a whole team of Remedy professionals. It is
imparitve that you call me because they are looking to interview as early as
today.
Tyler
-Original Message-
From: Susan Pal
We are seeking Senior Level BMC Remedy Developers and Architects with TS
Clearances for our Washington DC metro area team. (Ideally a TS SCI).
BMC Remedy Development or Administration experience is required.
This is a full time position with a generous salary, bonuses and
benefits package. We
Hi Tyler,
You might provide more specifics about the position to encourage responses.
Contract vs permanent? Admin and Dev are two different things, what is the
position? More about you also.
Just a suggestion,
Susan
On Tue, Sep 15, 2009 at 8:37 AM, Tyler Lazear wrote:
> ** Hi,
>
> We are lo
Hi,
We are looking for a administrator or developer that has worked with Remedy in
such a capacity;
- Versions 6 or higher
- In a Linux, Unix, or Solaris environment
If interested please call Tyler @?703-891-3288, as we are looking to interview
as early as today!
Correct... armonitor watches anything listed in the armonitor.conf ( .cfg file
for Windows )
The design is the same on all platforms ARS runs on
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jonas Stumph Stevnsvig
Just a guess, but double check all arschema entries for the 21 and here goes
the standard question ... You did commit the changes when you updated arschema
directly didn't you?
Fred
Original Message
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.
Well it depends on what the problem is. A lot of the times it does fix it
though. Most of the time I have received that it seemed like the arplugin
server was running high for some reason and stopping the process and letting it
restart fixed the issue.
Kevin Begosh, RSP
Remedy Development
ACE
Thanks, I notice the behavior when a job is killed but does restarting the
Arplugin solves the problem if the error message is obtained " ARplugin failed
to communicate to the AR Server".
Thanks
Frank
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl
My ITSM 7.5 installation automatically set this to 500,000 so you've a way
to go before you match that!
Cheers
Peter
> Dave,
> It may or may not be the case with you but,
>
> We faced the same error when we were using the qualification "TR.Status !=
> DB.Status" instead of Status != "DB.Status
Dave,
It may or may not be the case with you but,
We faced the same error when we were using the qualification "TR.Status !=
DB.Status" instead of Status != "DB.Status".
We got rid of this error when i corrected the qualification. This was during
the upgrade from ARS 6.0 to ARS 7.1
On Tue, Sep
We upgraded to 7.1 Patch 7 (Windows/Oracle) from 7.0.1 over the weekend. Since
then we are seeing issues a large number of "Too many filters processed during
this operation (ARERR 298)" errors. Most are associated with escalations but
we are also seeing it in when individuals are updating reco
Hi everybody!
Finally I could migrate from 7.1 to 7.5.
Although the installer finished with errors, the only had to import the
original customized system forms and the AR System Administration Console.
I'd like to thank everybody for the help
Regards,
Miguel
2009/9/9 Miguel Suarez Gomez
>
Hi Franklin
If I remember correctly, the Arpluginsvr is monitored by the armonitor (on
windows anyway), I have noticed that the Armonitor process restarts any process
it is monitoring as soon as it is killed. I assume that the behaviour is
similar on *nix systems.
I frequently restart the Java
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