Hi Jennifer,
I want this in remedy run if qualification, only enclosing special
characters with [] works.
Vani
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Meyer, Jennifer L
Sent: Monday, November 30, 2009 9:31 PM
To: arslist@ARSLIST.ORG
Su
Brian,
If your OS supports PAM and you only want authentication information
from PAM then I think that you only need to do two things.
You need to do is to turn on the "Cross Ref Blank Password" setting
and have the user's record have no password in the User form.
However, you may need to NOT be
Hi Sucharita,
You can make a display only form and give the permissions on this form to a
group. The restricted set of users can be added to this permission group and
you can use this group permission to check which set of users sees which
home page. Hope that helps.
Rgds,
Nisha
On Mon, Nov 30,
I disabled those filters but the arrecond process is still running and
trying to promote my personal sandbox changes. I've gone so far as purging
all records that were in my sandbax (BMC.AE.SB..1).
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of
Have you looked at Peter's suggestion about Pending processes?
Failing that, is the job been mistakenly changes to continuous?
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of DCI Remedy
Sent: 01 December 2009 4:35 PM
To: arslist@ARSLIST.ORG
Su
I didn't see Paul's response till now. There aren't any records in
Application Pending with a Pending status. All AIE jobs are inactive. All
Recon jobs are inactive. Nothing is set to Continuous. Mind you, I'm
looking at everything through the backend forms and not through Atrium
console. hmm
Hi,
I just wanted to let you know that I have updated some of the command line
tools that can be downloaded from http://rrr.se.
RRR|LoginConv can be used to convert login names and many other things in
your system. For example renaming a CTM:Support Group throughout an entire
system:
- Added func
Why not use the Atrium console?
On Tue, 1 Dec 2009 09:55:39 -0700, DCI Remedy wrote
> I didn't see Paul's response till now. There aren't any records in
> Application Pending with a Pending status. All AIE jobs are
> inactive. All Recon jobs are inactive. Nothing is set to
> Continuous. Mi
If the Application Pending entries are all inactive then try deleting them
all and see if this makes any difference.
Cheers
Peter
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of dcharters
Sent: 01 December 2009 18:39
To: a
Maybe it would help to understand why you want to disable this activity.
Normally, this shouldn't be an issue unless you have multiple thousands of CIs
in the sandbox, and I would think that a personal sandbox would normally not
contain that many, so even if the job kicked off, it should comple
We already tried that. Didn't work. PAM is pretty much a broker for other
authentication tools like kerberos. It is not setup to use LDAP, which
would be an easy integration using the cross reference capabilities. It
also doesn't store user information in a etc/password file either, so it
doesn
Peter, I'll give that a try.
Lyle,
When I attempt to access my personal sandbox view in Atrium Core Console >
Explorer, its automatically sets off the "Promote Sandbox Changes in
Progress" process. This runs for approximately 30 minutes and then errors
out. The issue is, I have not triggered a
All,
I have a 7.5.1 patch 2 server running ITSM 7.5.1 patch 2. Every other time I
create a Request from the Requester Console (SRM NOT Installed) my services
crash and I loose my plug-in server. I restart the services but the plug-in
server is still down.
The fix is to comment out the plug-in l
HI All,
I have a case were there is a filter that does a push field on submit/modify
that includes the entry from a diary field. The problem is the entire diary
field is being pushed when all I want is the latest update. Is there away to do
that?
Thanks
Mark
_
Mark,
Not sure if there are any special operators that you can use to truncate
based on certain criteria but you could:
Make the diary field RO. In order to update the diary field, a button is
clicked to open up a dialog. Then you can push the contents of the
dialog using your filter and also upd
There isn't. What you can do is create workflow to make the user populate a
text box, then push the contents of that in both your filter and push the
entry into the diary field.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Brittain, Mark
Sent: 0
http://m.google.com
Regards,
David Charters
317-331-8985
-Original Message-
From: Barbara Siebert
Date: Mon, 30 Nov 2009 14:12:33
To:
Subject: Re: Data Management Tool for ITSM 7.6
Thanks, Rick. I was going to do that but from other references I've seen it
appears that ther
Listers,
First of all this is an Access related issue, so qualifies to be an off topic
question I guess. I just figured many of you might be using Access as a choice
of tool for data cleaning so may be familiar with what I am facing..
Below is the query I have written in Access, to set the name
hello list,
Env:
ARSystem 6.001 latest patch with the email engine at the same level.
On Sun Solaris 9 with Sybase 12.5.3
I have several filters that fire email notifications.
I included in the emails several of the fields from the form.
I would like these fields to appear in a certain order: A
The Remedy v7 Notification Engine builds a formatted Email so you don't need
to worry about that when you upgrade. For standard notification filters, you
could build a formatted message in a text field and send a single field.
Matt
-Original Message-
From: Action Request System discussion
You need to create a special view of the form called "ARNotification". The
X,Y order of the fields in that view will dictate how they are displayed in
the email. This is documented in the 7.1 Work Flow Objects guide.
HTH
Frank Caruso
Iraq
On Wed, Dec 2, 2009 at 10:31 AM, Remedy Maniac wrote:
>
Hi,
There are no way of sorting the fields in any version.
You can add fields to the "Notify Text" instead. You have to add both
label and $Fieldname$ and a NL between each field.
There are upper limitations to the Text-size, in which case you must do
something else. For example creating an unli
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