Hi,
The free utility RRR|Chive would be ideal to do something like this.
Come and check out our RRR|Chive tutorial/presentation/demo at WWRUG10!
The following config will restore the target to the exact same state as
the source server, and only copy/delete those records that need to be
handled.
Event viewer gets these and another similar entry, when I start SMPM.
Event Type:Information
Event Source:MsiInstaller
Event Category:None
Event ID:1040
Date:9/22/2010
Time:00:50:32
Description:
The description for Event ID ( 1040 ) in Source ( MsiInstaller ) cannot
Hi folks, The SMPM trial tool that comes with ITSM 7x used to work on my pc,
but it doesn't work any more.
On starting it, I get the initial page ok with this URL:
http://localhost:5050/INDEX.HTM
The initial page appears mostly ok. Subsequently, clicking anywhere gives
me:
Firefox can't establish
As per my knowledge. There is no specific doc for this.(I may be wrong).
If you can list out your requirement we can help you out in that
Regards
Rajesh
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Mohan Remedy
Sen
Hi All,
Can some one please let me know where exactly I can find documents on using
Remedy INIT form? I can't seem to find it.
-- Mohan
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.
We disabled the "Allow Guest User" and "Give Guest User Restricted Read"
options on the AR configurations form. Surprisingly, if a user type
his/her login with a mix case, but uses the correct password, he/she is
granted access to the system but as a guest user. However, when using the
correct
Hi Raj,
We are using Meta-Update (
http://www.softwaretoolhouse.com/product/SthMupd/index.html) to copy data
from our ITSM 7.6 test to production environments. We are also using it to
transform data to be CMDB appropriate as we bring it from our old custom
inventory form (i.e to put CIs in the co
While there is tentatively an Analytics release expected before the end of the
year, Analytics 7.6.01 can be used with ITSM 7.6.03. Both products are part of
the IT Service Management Suite version 7.6.03.
-David J. Easter
Sr. Product Manager, Enterprise Service Management
BMC Software, Inc.
T
Using the Data Management Tool spreadsheets, you can identify the forms
associated with various types of data. For example:
*Foundation
Company
COM:Company
COM:Company Alias
Site
SIT:Site
SIT:Site Alias
CTM:Region
SIT:Site Group
SIT:
Do you mean you want to check the entire table/form? Using a filter (2
actually) is still a good approach. Basically, you add a display-only field to
the form, upon submit (and perhaps update), you have a filter that runs a query
(set fields to the new field you added) to see if there are alre
Hello All,
Need to extract all data from an environment and import into other.
Which would the best way to approach this ?
Also, How can I find/distinguish which forms are related to Foundation
Data, Which are Process Set Up Data Forms and Which are Transactional
Data Forms ?
Again, what would be t
It seems like the entry in the ar config file for D:\Program Files\AR System
Applications\ ETNMEM2AP17\BMC Service Level Management\bin is missing a
double quote at the end.
The entry in the ar config file seems to be like the following
Plugin-Path: "D:\Program Files\AR System Applications\ ETNME
The condition is only checking the request, but I want to check the
entire database.
Bola Oyefeso
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frank Caruso
Sent: Tuesday, September 21, 2010 4:28 PM
To: arslist@
Successfully upgraded ARS 7.5 but continue to receive the same error
(code 1003) when attempting to upgrade our CMDB 2.1 to BMC Atrium Core
7.5.00 patch 005..
The installation of BMC Atrium Core 7.5.00 patch 005 failed. The
following features failed to install:
BMC Atrium CMDB
com.bmc.smbu.ins
Check for the condition using a filter and pop a message if the record
already exists.
On Tue, Sep 21, 2010 at 4:24 PM, Oyefeso, Bola
wrote:
> **
>
> I have a field that must have a unique data in the database but I don’t
> want to use the unique index of the form because using the Unique index
>
I have a field that must have a unique data in the database but I don't
want to use the unique index of the form because using the Unique index
displays error that can confuse the users. Any idea out there?
Bola Oyefeso
_
There is a workaround BMC support can provide. The issue is resolved in
7.6.03.
"Incident Management - unable to set Incident Owner Individual"
Hello Tony. I've taken over this issue and I'll be working with you now.
I've noticed that you are having some issues with incident owner, and yes,
i
This may help you:
http://www.javasystemsolutions.com/arslist/view/70105468
--
J
2010/9/21 Martin, Dwayne - martinrd :
> **
>
> Dear List,
>
>
>
> I have a url that opens a single entry in Mid Tier in modify mode. There
> can only be one entry that meets the qualification, so I would like to ju
All,
It turns out this was an issue with the user form not being updated
properly.
versicle wrote:
>
> All,
>
> This may be a stupid question but a user with Asset Admin permissions
> should be able to modify any asset which is associated to the company that
> person belongs to, correct? For
All,
This may be a stupid question but a user with Asset Admin permissions should
be able to modify any asset which is associated to the company that person
belongs to, correct? For some reason all of the fields on the asset form are
read-only even.
TIA
--
View this message in context:
http://
Jason / Doug;
Thanks for your suggestions; I've tried to set either to $NULL$ and $DEFAULT$
the View Field, and then populate with the desired URL, but the result is the
same.
Best Regards.
Hugo Ruesga
P Please consider the environment before printing this email
The information contained i
Hi Doug,
Thank you for the information.
I am guessing that AR_DATA_TYPE_BYTES has a similar story behind it?
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues
Dear List,
I have a url that opens a single entry in Mid Tier in modify mode. There can
only be one entry that meets the qualification, so I would like to just see the
entry, not the Results List.
Can it be done?
Dwayne Martin
James Madison Uiversity
(ARS & Mid Tier 7.1 p3)
Folks,
Before anyone hurts themselves trying or looking too hard...
BITMASK is indeed a tag on the datatype list.
It is a datatype that we had put on the candidate list about version 2 and we
added the code for it to allow it to be added.
HOWEVER, it never happened. There are some implementati
Misi,
Looking at the Java API Docs regarding BITMASK, I'm not sure it is a 'field'
typein as much as an attribute type of something within the structureI
don't think you would have a field of type BITMASK
-Original Message-
From: Action Request System discussion list(ARSList)
[m
Hi,
Has anyone encountered ARX file data of the type BITMASK?
I creating ARX-file parser/creator functionality in RRR|Chive, and I need
to know how this looks, and how to generate such data for testing
purposes.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavi
You are asking a very environment specific question to a bunch of people
that know nothing of your environment. Be wary of any answers you receive
due to the way this question was asked.
Axton Grams
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not nece
We think it's a bug in the workflow, that's trying to compare the full name
with the login name. Sure it would never match. We changed the RunIf
qualification in the second Set Fields action to:
('Support Group ID' = $Owner Group ID$) AND ('Full Name' = $Owner Login ID$)
AND ('Assignment Availabil
Hi all,
We have upgraded 3 different environments from 7.0.01 patch 008 to 7.5
patch 6. On 2 out of 3, we see the same error, but only at start-up. The
third one has no error. Those are 3 totally independent and different
servers.
But the 2 that are showing the error message at start-up do ha
Hi We are getting our SIT environment refresh, came aross an issue:
DBA are unable refresh as since there was not enough SAN space to refresh
the data in /data mountpoint.
DBA team has suggested two options:
1. Get additional SAN space.
2. Use /remedylogs since it has free space
My Question
Hi,
Does anyone know if there will be an updated BMC Analytics module or
patch to bring it level with the ITSM release or will we be on 7.6.01
for a while? Thank you.
Tauf Chowdhury | Forest Laboratories, Inc.
Analyst, Service Management
Informatics-Infrastructure
Office: 631.858.7765
Mob
Have you checked the availability in the staff member's People form.
There is an Available/Unavailable selection you can set per group for
each people record.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Tuesday, September 21, 2
Try using Selenium IDE for firefox. You can record the actions you want and
just keep 'replaying' the same later.
We have automated our post installation testing for Remedy using selenium in
this way.
Sent from my iPhone
On 21-Sep-2010, at 1:02 PM, Mark Milke wrote:
> Hi Listers,
>
> I k
You could probably add URL encoded extensions to your URL and add a
javascript widget to do #2.
Why not just use web services though...?
William Rentfrow
Principal Consultant, StrataCom Inc.
wrentf...@stratacominc.com
Blog: www.williamrentfrow.com
O 715-592-5185
C 715-410-8056
-Original Me
Yup, I captured the workflow and seems like there's something wrong with
this AL: HPD:INC:Owner_011_SetID!=Q as it assigns the Full Name to the
Owner Login ID field. However, I cannot find any relevant information on
the BMC Support Site regarding this.
Regards,
Kali
__
Capture the workflow I think it is a known issue that you will need to fix.
-Original Message-
From: Kali Obsum
To: arslist
Sent: Tue, Sep 21, 2010 2:31 am
Subject: Incident Ownership - ITSM 7.6
**
Hi,
Has anybody encountered this error when assigning an individual as an Owner o
Dear List,
Somehow I managed to fix this. Was a simple thing but it took a long for me
figure this out.
Had to point the URL to the form (Init Form) instead of the login from.
Regards
Rajesh
From: Nair, Rajesh IN BOM SISL
Sent: Monday, September 20, 2010 7:25 PM
T
Hi Listers,
I know it's silly, but that's the only way at the moment. We need to
automate a Web Browser:
1. Open an URL (easy)
2. Transfer data into two fields
3. Push the Submit button
How to do 2 and 3?
Thanks,
Mark
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